Continuing Education Program Sponsored by Catholic Charities Presented by Saint Louis University School of Social Work Steve Wernet

Ph.D.

BALANCED SCORECARD
Course Description and Objectives
This workshop introduces the use of key performance indicators for nonprofit management. It emphasizes the use of performance measures with particular attention to the tools of scorecards and dashboards. Topics include: the use of key performance indicators in strategy review, performance assessment, and the development of corrective action. The major objectives of the course are to allow the participants to: 1. discuss the relationship between strategic planning, strategy, and key performance indicators; 2. introduce the tools of scorecards and dashboards; and 3. discuss the process of building a scorecard and a dashboard.
This training is for Quality Staff and Senior Level Directors. Attendees will receive 3 Continuing Education credits. Date: Location: Friday, October 7, 2011 Good Shepherd 1340 Partridge Avenue St. Louis, MO 63130 Registration deadline: September 28, 2011

- OR Date: Location: Tuesday, November 1, 2011 Marygrove - Cafeteria (located in the Eagan Center; follow the signs) 2705 Mullanphy Lane Florissant, MO 63031 Registration deadline: October 24, 2011 Time (for both): 9:00 a.m. 12:15 p.m. Registration sign-in: 8:30 a.m. Program begins promptly at 9:00 a.m. Each Agency may register up to four individuals for both trainings. For example, you may register two for October 7 and two for November 1. If you have additional staff that you would like to send, contact Mary Faron for waiting list details. Please register for the trainings using the email invitation by the date indicated above. If you have any questions or need to cancel your registration, please contact Mary Faron at: training@ccstl.org or 314-367-5500 x1127. If you have any questions about other Catholic Charities Federation training, please contact Gayle Shank at: gshank@ccstl.org or 314-367-5500 x1116.

Presenter
The instructor for this course is Stephen P. Wernet, Professor of Social Work at St. Louis University. He is known both nationally and internationally for research on nonprofit organizations. His focus is on adaptation and change of nonprofit organizations and resiliency theory. In addition to Dr. Wernets expertise in nonprofit management, he is an editor, co-author, researcher, case instructor, consultant, and a 2006 Fulbright Scholar. Dr. Wernet has earned a Master of Social Work degree from the University of Connecticut and a doctoral degree from the University of Texas.