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BPO

Aseo, Kyla Trisha P.


BSBA-2I
Task 5

In your own words, do you see any disadvantages of outsourcing here in our country?
From my perspective, the disadvantages of outsourcing in the Philippines are reduced
management control, service of poor quality, exposure to risk, communication problems, and
job opportunity loss in home countries. The first is about reduced management control, the
biggest concern of outsourcing business operations is losing complete control of those same
operations. This is because you are handing over responsibility for a section of your business
to another company. Second, service of poor quality, a company that outsources cannot
ensure that its work will be efficient or that it will satisfy your standards. In this
circumstance, the company's reputation can suffer, costing it customers, sales, and profit.
Because of this, you must ensure that any third-party providers you employ are the greatest
candidates for your requirement the company. Third, exposure to risk, the risk faced by
outsourcing might affect either one or both rights of the parties. In addition, the agreement
may be threatened by sensitive information, privileged data, and secret information because
unexpected events may put them in danger. Fourth, communication problems, mismatched
time zones, language hurdles, and different cultures might also be issues when you outsource
to a third-party service provider. Those minute but significant aspects frequently have an
impact on practice since ineffective communication leads to poor performance. Last, job
opportunity loss in home countries, outsourcing includes sending work abroad, which may
result in job losses in the country where the client is located.

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