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Family-Focused Intervention: A Functional Model

for Planning, Implementing, and Evaluating


Individualized Family Services in Early Intervention

Donald B. Bailey, Jr.


Rune J. Simeonsson
Pamela J. Winton
Gail S. Huntington
Marilee Comfort
Patricia Isbell
Karen J. O’Donnell
James M. Helm

The provision of Individualized services to families with young handicapped children has been hampered
by the lack of a practical model. This article describes a functional model for assessing family needs,
specifying family goals, implementing family services, and evaluating effectiveness. The model draws on
the "goodness-of-fit" concept to individualize family services in order to optimize the "fit" between family,
child, and services provided.

0 The importance of family involvement is a working with their handicapped brother or


recognized principle in early intervention. sister (Schreibman, O’Neill, & Koegel, 1983),
Even though a recent meta-analysis of re- and reduced stress reported by parents
search suggests that empirical data to sup- (Vadasy, Fewell, Meyer, Schell, & Green-
port this statement are lacking (Casto & berg, 1984).
Lewis, 1984), individual studies have demon- In addition to describing the effects of se-
strated that when specific aspects of family lected interventions with families, the profes-
involvement are targeted for intervention,
positive effects are obtained. Documented ef- Preparation of this manuscript was supported by Spe-
fects include improved teaching skills of par- cial Education Programs, Special Education and Re-
& habilitative Services, U.S. Department of Education, Con-
ents (Rosenberg, Robinson, Beckman, tract Number 300-82-0366. The opinions expressed do not
1984), changes in child behavior as a result of
necessarily reflect the position or policy of the U.S. De-
improved teaching skills (Filler & Kasari, partment of Education, and no official endorsement by the
1981), improved social interactions between U.S. Department of Education should be inferred.
caregivers and infants (Kelly, 1982; Mc- The authors express their deep appreciation to the
Collum & Stayton, 1985), successful parent many professionals working in North Carolina’s Early
Childhood Intervention Services program, a statewide
training of spouses or other parents home-based intervention program serving handicapped
(Adubato, Adams, & Budd, 1981; Bruder & infants and their families, for their contributions of time,
Bricker, 1985), increased skills in siblings comments, and commitment to this project.

156
sional literature has documented the effects best predicted by the match or &dquo;fit&dquo; between
on the family of raising a handicapped child the unique characteristics of child and family
(e.g., Beckman-Bell, 1981; Blacher, 1984; as they interact with the demands, expecta-
Gallagher, Beckman-Bell, & Cross, 1983; tions, and/or opportunities of the environ-
Simeonsson & Simeonsson, 1981), suggested ment. A recent finding supporting the good-
models for providing family services (e.g., ness-of-fit concept was reported by
Affleck, McGrade, McQueeney, & Allen, Sprunger, Boyce, and Gaines (1985), who
1982; Foster, Berger, & McLean, 1981), and found that the match or congruence between
described theoretical models for understand- family routines and infant rhythmicity was
ing families and the problems they must face more predictive of family adaptation to an in-

(e.g., Beavers & Voeller, 1983; Crnic, fant than either family routines or infant
Friedrich, & Greenberg, 1983; McCubbin & rhythmicity alone.
Patterson, 1983; Tseng & McDermott, 1979). The relevance of the goodness-of-fit con-
Despite the large number of publications re- cept with families is that the goal of interven-
garding families and their needs, few have tion shifts from a focus on children or fami-
offered models for interventionists seeking to lies alone to an emphasis on the degree of
plan and implement a comprehensive pro- consonance or &dquo;fit&dquo; between characteristics

gram of services designed to meet family of children and families and the coping de-
needs (Bailey & Simeonsson, 1984). Al- mands which they experience (Simeonsson,
though we presently have adequate models Bailey, Huntington, & Comfort, in press).
and procedures for assessing child needs, The interventionist’s task thus becomes one
the assessment of family needs has not been of individualizing services to families in order
elaborated well. Given that early interven- to optimize the &dquo;fit&dquo; between coping de-
tionists generally receive little training in mands and family characteristics.
working with families in comparison to train-
ing received in working with children, the FAMILY-FOCUSED INTERVENTION
need for a practical model becomes even
more pressing. In aprevious paper (Bailey & Simeonsson,
The purpose of this article is to describe a 1984), we suggested three factors which
functional model for planning, implementing, characterize the &dquo;ideal&dquo; family: (a) support
and evaluating services to families with for the role and development of each family
young handicapped children. The model, re- member, (b) resources to cope with internal
ferred to as Family-Focused Intervention, and external stress, and (c) mutually enjoy-
has evolved out of research conducted by the able within-family interactional patterns.
F.A.M.I.L.I.E.S. Project, a statewide collab- However, each family differs in the manner
orative study of the effects of early interven- in which these ideals are pursued or
tion on families. Family-Focused Interven- achieved. Although these broad dimensions
tion builds on the goodness-of-fit concept and provide general direction to an interven-
involves assessing family needs, planning tionist’s efforts, specific services must be tai-
goals for families, providing services for fam- lored according to characteristics which dif-
ilies, and evaluating family outcomes. ferentiate families. These may include family
structure, family interactional patterns, fami-
THE GOODNESS-OF-FIT CONCEPT ly functions, and family life cycle (Turnbull,
Summers, & Brotherson, 1984), as well as
One enigma in early intervention is the find- family resources, family definitions of events,
ing of both favorable and poor outcomes for and family coping strategies (McCubbin &
different families facing essentially the same Patterson, 1983). Drawing from the good-
set of circumstances. Any approach to work- ness-of-fit concept, Family-Focused Inter-
ing with families, therefore, must embrace a vention rests on the fundamental assumption
conceptual framework which accounts for that services for families with young handi-
such variability in outcome. A framework capped children must be individualized. This
with such potential is the &dquo;goodness-of-fit&dquo; individualized approach to planning, imple-
concept described in the longitudinal re- menting, and evaluating the family compo-
search of Thomas and Chess (1977). Accord- nent of early intervention has four specific
ing to the goodness-of-fit concept, outcome is goals:

157
(1) To help family members cope with the six steps: assessing family needs and re-
unique needs related to caring for and rais- sources, generating initial hypotheses re-
ing a child with a handicap. The needs may garding family needs, planning and conduct-
range from the very specific (e.g., How do I ing a focused interview, specifying objectives
teach my child to feed himself?) to the very for families, planning and implementing
global (e.g., How can I cope with the stress services for families, and evaluating program
and worry associated with raising this effectiveness.
child?).
(2) To help family members grow in their
Assessing Family Needs
understanding of the development of their
child both as an individual and as a member Assessment of skills and deficits is the first
of the family. Activities related to this goal step in planning programs for children; like-
range from providing information about wise, assessment of family needs and re-
handicapping conditions or child develop- sources is the first step in planning services
ment to organizing and running a support for families. Unfortunately, the functional as-
group for siblings. sessment of family needs has virtually been
(3) To promote parent-child interactions ignored. The result is that services are often
which are (a) of sufficient quantity, sen- either the same for all families or based on
sitivity, and warmth, (b) mutually enjoyable, the interventionist’s clinical impressions of
and (c) appropriately stimulating at the family needs derived from informal contacts
child’s developmental level. and relatively unsystematic assessments.
(4) To preserve and reinforce the dignity of When more formal assessment procedures
families by respecting and responding to are incorporated, they may include either
their desire for services and incorporating general measures of constructs such as
them in the assessment, planning, and eval- stress, support, or locus of control or locally-
uation process. This requires active efforts to developed surveys which may or may not be
avoid creating dependency or learned help- valid indicators of family needs.
lessness in families by teaching, encourag- In the Family-Focused Intervention model
ing, and reinforcing advocacy and independ- initial assessment procedures are based on
ent decision-making skills. two assumptions. First, both family and in-
The goals of Family-Focused Intervention terventionist perceptions are considered val-
are accomplished through a sequence of spe- id sources of information. Assessments
cific activities related to planning, imple- should, therefore, incorporate self-rating and
menting, and evaluating family services. As self-report activities by parents as well as
displayed in Figure 1, the model consists of &dquo;objective&dquo; ratings by the interventionist.

STEPS IN FAIvAILY-FOCUSED INTERVENTION MODEL

158
Second, Family-Focused Intervention is not In our application of the model, assess-
synonymous with intervention focused on the ment of child variables is based on the Car-
mother alone. Information should therefore olina Record of Individual Behavior (CRIB)
not come solely from mothers, since other (Simeonsson, Huntington, Short, & Wares
family members may have different concerns 1982) and a temperament measure. The
or prefer alternate strategies for meeting CRIB assesses behavioral characteristics
needs (Wandersman, Wandersman, & Kahn, of children, including state variability, devel-
1980). In our application of the model, fathers opmental characteristics (e.g., social ori-
and mothers (or other primary caregivers) entation, motivation, consolability), non-

separately complete all measures. Shared developmental characteristics (e.g., activity,


concerns becomehigh priorities for family- frustration, attention span, responsiveness to
focused services, whereas unique concerns caretaker), and repetitive behavior patterns.
form the basis for further discussions in a This measure is completed by the interven-
joint interview or become the focus of indi- tionist based on objective observation of spe-
vidualized goals for specific family members. cific behavioral characteristics. The one-
While we recognize that many dimensions page General Impression Inventory of care
of family functioning can be assessed, three and McDevitt’s (1978) Infant Temperament
seem essential: (1) child variables relevant to Questionnaire assesses the parent’s perspec-
family functioning, (2) family needs for sup- tive of the child’s behavioral style. These two
port, information, or training, and (3) parent- assessments provide the interventionist with
child interaction. Some of the information specific information helpful in formulating
obtained concerns target variables, those objectives and services. As such, the infor-
identified for intervention. Other information mation could be viewed as a mediating vari-
concerns mediating variables, factors which able used to understand the demands with
influence the manner and degree to which which a family must cope, or it could provide
intervention is effective. a specific objective for families. For example,
Child Variables. Although families with interventions to ensure more regularity in
handicapped children often have been de- the infant’s sleep/wake cycle could not only
scribed as a homogeneous group in the liter- change the infant’s behavior but also reduce
ature, considerable variation exists in their stress in a family.
ability to adapt and cope with having a Family needs. Although the birth of any
handicapped child. This variability is un- child creates additional needs for support
doubtedly due in part to family charac- and increases stress in families (Power &
teristics, such as personal beliefs or percep- Parke, 1984; Wandersman, Wandersman, &
tions of support, and in part to characteristics Kahn, 1980), the birth of a handicapped child
of the child. Although there is some evidence creates unique needs for support, assistance,
supporting the notion that stress varies as a and information. As a group, families with
function of the child’s diagnosis (e.g., Cum- handicapped children appear to be particu-
mings, 1976; Holroyd & McArthur, 1976), the larly susceptible to increased stress
specific behavioral characteristics of children (Gallagher, Beckman, & Cross, 1983), expe-
relate most highly to stress (Bristol, in press). rience frequent difficulties in obtaining serv-
Beckman (1983), for example, found that ices (e.g., babysitter, dental care, day care,
child responsiveness, temperament, re- public school programs) (Blackard & Barsch,
petitive behavior patterns, and the presence 1982), suffer isolation from friends, neigh-
of additional or unusual caregiving demands bors, and extended family members (Dar-
were significantly related to the amount of ling, 1979), experience pressure to be more
stress reported by mothers. The number of actively involved in their child’s education
additional caregiving demands was most (Winton & Turnbull, 1981), and have height-
highly related to stress. Hinde, Easton, ened concerns about the future. How are
Meller, and Tamplin (1982), as well as our these concerns best assessed?
own findings (Huntington, Bailey, Sim- Much of the research in this domain has
eonsson, & Comfort, 1986), indicate that tem- relied on well-established standardized
perament characteristics of infants and pre- measures of stress, such as the Question-
school children are associated with parent- naire on Resources and Stress (Holroyd,
child interaction. 1974) or the Parenting Stress Index (Abidin,

159
1983). Measures such as these can be very ents can and should be asked whether they
useful in pre-post research designs to docu- desire help in these areas, parent-child inter-
ment change in perceived stress. However, action should also be assessed by the early
they are less useful as clinical tools for deter- interventionist through direct observation,
mining the specific needs of individual fami- since it is difficult to be objective in rating
lies. In our research program, we have been one’s own behavior in the context of an inter-
unable to find a criterion-referenced meas- personal relationship.
ure which provides adequate information for Many different approaches have been
identifying important family goals in early in- proposed for assessing the various compo-
tervention. As a result, we have developed nents of parent-child interaction (Towle, Far-
and are field-testing two assessment proce- ran, & Comfort, manuscript submitted for
dures. The first consists simply of an open- publication). These include hierarchical de-
ended question to families: &dquo;What are your scriptions of parental involvement with the
greatest problems as a family?&dquo; to which child, such as Bromwich’s (1981) Parent Be-
family members either write or verbally indi- havior Progression, various coding systems
cate up to five problem areas. Second, we for assessing teaching behaviors (Rosenberg,
are field-testing a 35-item &dquo;Survey of Family Robinson, & Beckman, 1984; Weitz, 1981), or
Needs&dquo; (Bailey & Simeonsson, 1985). The various event-sampling procedures individu-
items, all of which begin &dquo;I need ...&dquo; or alized to assess the unique aspects of specific
&dquo;Our family needs ... ,&dquo; are organized into families (e.g., Bruder & Bricker, 1985; Kelly,
six categories: (1) needs for information (e.g., 1982; McCollum & Stayton, 1985). In our ap-
information related to disability, teaching plication of Family-Focused Intervention we
techniques, or child development); (2) needs have chosen to use a rating system, the Par-
for support (e.g., to meet and talk with other ent/Caregiver Involvement Scale (PCIS)
parents or a counselor, reading material (Farran, Kasari, Comfort & Jay, 1986). The
about other families, or more time to talk PCIS consists of 16 items, with the first 11
with the child’s teacher or therapist); (3) ex- being physical involvement, verbal involve-
plaining to others (e.g., siblings, grand- ment, responsiveness of caregiver to child,
parents, strangers, friends, and peers); (4) play interaction, teaching behavior, control
community services (e.g., locating a physi- over child’s activities, directives, relationship
cian, dentist, day care center, or babysitter); among activities, positive statements, nega-
(5) financial needs (e.g., for therapy, special tive statements/discipline, and goal setting.
equipment, toys); and (6) family functioning Each of the behaviors is rated on three di-
(e.g., discussing problems, providing sup- mensions : amount (quantity or level of the
port, performing household chores). Each behavior), quality (warmth and acceptance,
item is rated as either 1 (I definitely do not intensity, contingency), and appropriateness
need help with this), 2 (Not sure), or 3 (1 defi- (degree to which interaction is matched to
nitely need help with this). Items rated as the child’s development, interest level, and
&dquo;3&dquo; may form the basis for some objectives motoric capabilities). In addition, five items
and services for families. allow the rater to make a global assessment
Parent-child interaction. Social interac- or general impression of the interactions:
tions between handicapped children and availability of parent to child (degree to
their parents constitute an important domain which child has access to parent’s attention
for assessment. More specifically, parents and involvement), general acceptance and
may need help reading and responding to approval manifested by parent (extent to
their child’s communicative attempts (Als, which parent seems to like the child), gener-
Tronick & Brazelton, 1980; Crawley & al atmosphere of parent-child interactions,
Spiker, 1983; Goldberg, 1977), interacting enjoyment, and provision of a learning en-
with their children in a positive fashion (Kel- vironment (time, space, attention, and adap-
ly, 1982; Kogan, 1980; Stoneman, Brody, & tation that supports child’s optimum con-
Abbott, 1983), developing and maintaining a centration on a single task). The scale has
strong and appropriate attachment rela- been found to be reliable both across raters
tionship (Cicchetti & Serafica, 1981), or and over time (Comfort & Farran, man-
teaching their child specific skills (Filler & uscript in preparation) and useful in provid-
Kasari, 1981; McCollum, 1984). Although par- ing a broad picture of parent-child interac-
160
tion, as well as in facilitating the specification have a high probability of being unusually
of family goals in this domain. stressful for families with handicapped chil-
dren. Some of these events represent mark-
ers in normal development and are stressful
Generating Initial Hypotheses because they highlight discrepancies in a ’
Assessment procedures in the three domains child’s development. Other crises are non-
form the basis for the second step in the developmental in nature and may occur or
model, generating initial hypotheses regard- reoccur at any time. The checklist serves to

ing family needs. Initial hypotheses are alert the interventionist to recent or upcom-
drawn from two sources. First, each individ- ing events which may be stressful for fami-
ual measure is examined and high-priority lies. These events then become topics for dis-
needs identified. For example, any items cussion in the focused interview and may
rated as &dquo;3&dquo; (1 definitely need help with this) also form the basis for one or more family
by either father or mother on the Family goals. For example, knowing that the child
Needs Survey are listed. Items or clusters of will be making a program transition (e.g.,
items receiving low scores on the Parent/ from a home-based program to a center-
Caregiver Involvement Scale are identified. based program) in the near future could be
Child behaviors, demand characteristics, or discussed with parents and result in a goal in
temperament styles with potential family im- which parents and interventionist together
pact are specified. visit and evaluate several center-based op-
Second, the interventionist completes the tions.
critical events checklist displayed in Table 1.
The checklist draws from the work of Bray,
The Focused Interview
Coleman, and Bracken (1981), Wikler,
Wasow, and Hatfield (1981), McKeith (1973), The third step in Family-Focused Interven-
and others who suggest that certain events tion involves the focused interview. Although

TABLE 1
Critical Events Checklist

161
paper-and-pencil measures as well as direct ly theory elaborated by Turnbull, Summers,
observational procedures provide important and Brotherson (1984). According to this
information about a family, used alone they model, all families engage in at least seven
provide an incomplete picture of needs and basic functions: financial, rest and rel~xa-
resources. Additional information is best ob- tion, socialization, physical (caretaking), af-
tained through a face-to-face interview with fectional, self-definitional, and educational.
both mother and father. Not only does the in- Family needs and stresses are then inter-
terview provide a context for elaboration of preted in regards to their impact on major
needs, it can also facilitate discussion of dis- family functions.
crepancies in perceptions between mothers During the focused interview, the inter-
and fathers. The purpose of the interview is ventionist explores areas of strength and
to clarify and validate family needs, to pri- needs related to the family functions while
oritize those needs, and to give parents the remaining open to unanticipated areas of
opportunity to provide input regarding serv- concern. Drawing from the goodness-of-fit
ices. concept, interactions between areas of need,
The principles, techniques, and strategies family resources, and family perceptions are
of the art of interviewing have been studied examined. The final product to emerge from
and described extensively (Garrett, 1972; the interview is a list of family-focused goals
Gorden, 1969; Hepworth & Larsen, 1982; and strategies for their implementation. In
Ivey & Authier, 1978). The focused interview some cases the goals will be agreed upon
is a particular interview form (Denzin, 1970; jointly by family and interventionist and in
Gorden, 1969; Maccoby & Maccoby, 1954; other cases the goals will be generated by
Selltiz, Jahoda, Deutsch, & Cook, 1965) that the interventionist alone.
is useful for an individualized approach to The effectiveness of the focused interview
family intervention. The interviewer employs as a family assessment measure depends
an interview guide (a list of topic areas) in substantially on the communication skills of
order to plan in advance the specific areas of the interventionist. It has been demonstrated
concern he/she will explore with the parents that communication techniques and strat-
during their discussion. However, the inter- egies can be taught (Ivey & Authier, 1978;
viewer has considerable latitude within the Hepworth & Larsen, 1982), and inservice
framework of the interview to refine the training in communication skills is a neces-
process to fit each family situation. The value sary prerequisite to this step of family inter-
of the focused interview for gathering infor- vention. Skills essential in conducting a
mation on parents’ perspectives has been focused interview include:
demonstrated previously in studies with fam-
ilies of handicapped children (Bernheimer,
1. responding empathetically to family con-

cerns ;
Young, & Winton, 1983; Winton & Turnbull, 2. following feelings expressed by family
1981).
members;
Planning for the focused interview in- 3. probing for details in a sensitive fashion;
volves consideration of two concepts. The
4. utilizing both open- and closed-ended
first is derived from the ABCX Model of ’

questions effectively; .

Family Coping developed by Hill (1958) and 5. focusing in depth on issues of particular
extended by McCubbin & Patterson (1983).
concern;
According to the ABCX Model, a family’s 6. utilizing strengthsto reinforce family
ability to cope with stressful events, such as members’ efforts and provide a basis for
those which might be associated with having
suggestion;
a handicapped family member, depends 7. summarizing topics discussed as well as
upon the family’s current resources, and future plans; and
their definition and perceptions of the
8. artfully blending all of these skills into a
stressful event. It is the interactions among
resources, perceptions, and coping strategies
naturally-flowing, comfortable interview.
that account for differences in the reactions Advantages of the focused interview relate
of families to what appears to-be the same to its combination of flexibility and structure.
stressful event. The second pertinent con- First, families are allowed to &dquo;tell their
cept draws from certain components of fami- story,&dquo; highlighting what they feel to be
162
important aspects of their situation. This and facilitate the later attainment of other
might include information on family goals not initially viewed as important by
strengths or unusual resources or coping family members.
strategies that might not have been detected (2) The interventionist may target addi-’
by standardized measures. This approach to tional goals. Although we emphasize the im-
data collection has been described as yield- portance of focusing on family-identified
ing rich and valid information (Gordon, 1969; needs and avoiding value judgements about
Glaser & Strauss, 1967; Wilson, 1977). It is what is good for a given family, it must be
also important in enhancing the respondents’ recognized that many situations exist where
feelings of self-worth by giving value to their it is permissible and even important for inter-
opinions. Second, families are provided with ventionists to select other goals for families.
feedback from the standardized measures. One such situation is the case in which the
The interview is a way of letting families family cannot see a particular problem be-
know that the forms they completed provide cause of other more immediate problems.

important information for planning services. For example, the mother who is still grieving
Finally, the interview format is structured to or spending considerable time and energy in
the extent that interventionists can be searching for an alternate explanation for
trained in its use, yet it is flexible enough to her child’s problems may not be interested in
be adapted to individual differences and improving interaction patterns with her
style among families and interventionists. child, even though the child desperately
needs a modified routine. Another pertinent
situation is the family in which the parents
Formalizing a Plan are limited in their ability to identify or ex-

The process of gathering data, generating press their needs. Finally, in some cases the
hypotheses, and conducting a focused inter- interventionist’s goals may actually go
view culminates in the formalization of a plan against parent preferences. For example,
of services. This process is analogous to for- the interventionist may feel it is important to
malizing a treatment plan for children in change a situation in which the father re-
which goals are set and needs are pri- fuses to interact with the handicapped infant
oritized. In the Family-Focused Intervention or will not help with caretaking tasks which

model, three guidelines are important. are stressful to the mother.

(1) Needs identified by families should be Under what conditions is it appropriate to


addressed tvhen possible. It is quite possible set such goals? Should parents be informed
that a family will identify and prioritize needs of those goals or can they be addressed in a
which are different from those identified by covert fashion? Clearly these are complex
the interventionist (Cadman, Goldsmith, & questions, the answers to which must be de-
Gashim, 1984). Family-identified needs termined on a case-by-case basis. Similar
should be given high priority for several rea- questions are being raised in the field of fam-
sons. Since family members are actually ex- ily and marital therapy as well (Margolin,
periencing the problems, they should be able 1982). In the long run these are questions
to identify their sources of greatest irritation that must be addressed as a part of a larger
or stress. Given the value-laden nature of concern about ethical issues in early inter-

many family outcomes, the interventionist vention. It is our belief, however, that in
must take care not to impose goals which &dquo;ei- some cases interventionists have a responsi-
ther do not fit the family’s value system or bility to set alternative goals in the best inter-
are counterproductive given the existing est of the child or family and that informing
family arrangement, allocation of roles, and parents of those goals should be attempted
beliefs and values&dquo; (Bailey & Simeonsson, whenever possible.
1984, p. 42). Furthermore, if goals which are (3) Goals and expected outcomes should be
high priorities for families are targeted first, operationalized. Although we have learned
family members may be more invested in to write objectives for children in behavioral
their attainment and thus more likely to terms, it is often difficult to specify behavior-
work to achieve them. Successful attainment al outcomes for families, since goals may re-
of those goals may build a trusting rela- flect changes such as reducing stress or in-
tionship between family and interventionist creasing sources of support. However, if

163
individualized family services are to be im- tained performance on each objective is de-
plemented and evaluated to the fullest ex- termined. Finally, the extent to which goals
tent, specification of family outcomes is es- are attained is evaluated through simple vis-
sential. ual analysis or through statistical analysis via
In our application of the Family-Focused either a standardized T-score or a weighted
Intervention model we have adopted Goal percentage improvement score. A sample
Attainment Scaling (Kiresuk & Sherman, Goal Attainment Scale demonstrating a vari-
1968) as the format for specifying outcomes. ety of family objectives is displayed in Figure
Goal Attainment Scaling (G.A.S.) is a 2.
straightforward method for evaluating indi- Goal Attainment Scaling has been used ex-
vidual progress toward unique goals. The tensively in mental health settings (e.g.
G.A.S. process consists of seven steps. First, Cytrynbaum, Ginath, Birdwell, & Brandt,
a set of goals is specified for the client, in this 1979), and recent publications have sug-
case the family or a family member. Second, gested its use in evaluating services for ex-
each goal is weighted according to priority. ceptional children (Maher, 1983; Sim-
Third, a continuum of outcomes possible by eonsson, Huntington, & Short, 1982).
the end of an intervention period is specified. Examples of its use with pregnant teenagers
This continuum consists of five steps, each of (Enos & Hisanaga, 1979) and in evaluating
which is assigned a numerical value: Worst family therapy outcome (Woodward, Santa-
Expected Outcome (-2), Less Than Ex- Barbara, Levin, & Epstein, 1978) suggest its
pected Outcome (-1), Expected Outcome potential value with families of handicapped
(0), More Than Expected Outcome (+1), and children.
Best Expected Outcome (+2). Fourth, cur-
rent or initial performance is determined on
Implementing Services
each objective. Fifth, intervention is con-
ducted for a specified period. Sixth, at the The fifth step in Family-Focused Interven-
end of the specified intervention period, at- tion is implementing the formalized plan. It is

FIGURE 2. Sample Goal Attainment Scale for Family-Related Goals

164
important to note that this model constitutes tionist’s skills and the problems that can be
a fundamental change in the perceived role solved. In some cases the interventionist will
of the early interventionist. Historically, the provide direct support to families. This sup-
role has been to provide direct services to in- port may take the form of inforntationad sup-
fants and preschoolers with handicaps. Al- port (providing information to family mem-
though parent involvement has been a major bers or teaching family members specific
part of that effort, families generally have not skills), instrumental support (helping families
been viewed as the primary target for serv- achieve certain tasks or functions, such as
ices, except in the case where targeting par- respite care), or socio-emotional support (lis-
ents or siblings may have a direct impact on tening and responding to family concerns)
the handicapped child (e.g., training parents (Bailey & Winton, 1986). In other instances .

or siblings in behavior management skills) the interventionist may serve more as a facil-
(Wiegerink & Comfort, in press). The model itator or case manager of services. For exam-
proposed here rests on the assumption that ple, the interventionist might facilitate the or-
the family is also to be viewed as a target cli- ganization of a parent support group, help a
ent and thus the recipient of services in its family seek and secure counseling or thera-
own right. -
-
py, locate and train appropriate babysitters,
Unfortunately, most academic training or facilitate meeting a need for transporta-

programs have not adequately prepared ear- tion, housing, or food stamps. Effective
ly interventionists to provide comprehensive provision of services depends upon the inter-
services to families. Although unique training ventionist’s ability to recognize when he or
models exist (e.g., Bailey, Farel, O’Donnell, she does not have the skills necessary to
Simeonsson, & Miller, in press; Geik, Gilker- solve certain problems or provide certain.
son, & Sponseller, 1982; Pecora, Delewski, services (e.g., counseling or therapy) and a
Booth, Haapala, & Kinney, 1985), the focus willingness to obtain the appropriate training
of training has been primarily child-oriented. or to refer families to service providers who

The provision of social support and its rela- are prepared to meet those needs.

tionship to stress and coping is a complex (3) Families should be involved in planning
theoretical and practical issue that has been services. Just as families have preferences
the focus of many varied studies and papers for goals, they also frequently have prefer-
(e.g., Barrera & Ainlay, 1983; McCubbin & ences for services or strategies designed to
Patterson, 1983; Schilling, Gilchrist, & meet those goals. When possible, service
Schinke, 1984; Thoits, 1982). It is clear that strategies should be individualized and par-
support for families through the provision of ent preferences for services identified.
early intervention services may be imple-
mented in many ways. Accordingly, the fol-
Evaluation .

lowing supportive principles are important:


(1) The family is a system nested within The final step in the model is evaluation. The
systems. Bronfenbrenner’s (1976) description purposes of this step are twofold: to deter-
of the ecological nature of intervention high- mine the effectiveness of services provided
lights the concept of the family as a system and to revise services or establish new goals
nested within other systems. This notion re- and services. Although evaluation can be
quires the recognition that intervening with carried out in many ways, at least three
one part of a system will affect not only the strategies are recommended as a part of
intervention target, but also the system as Family-Focused Intervention.
well. Furthermore, the effects of any serv- The first strategy is reassessment using
ices provided will be mediated or enhanced some or all initial assessment instruments.

by related systems. Services therefore need For example, if a goal of intervention was to
to be designed taking into account the imme- improve parent-child interaction, then the
diate as well as the broader community, so- parent-child interaction assessment proce-
cial, economic and religious context of the dure should be readministered. Since many
family. of the measures incorporated in the assess-
(2) The interUentionist’s role will vury. An ment battery may not have normative data
important consideration in working with fam- available, analyses to determine functioning
ilies is a realistic appraisal of the interven- relative to some norm are precluded. Criteri-

165
on-referenced judgments of changes in items flectsexpected progress, this particular hy-
themselves will therefore have to be used to pothetical family met or exceeded all of the
determine intervention effectiveness. Inter- specified goals. A numerical way of sum-
ventionists interested in evaluation proce- marizing goal attainment is to convert per-
dures using more standardized measures formance levels to a standardized T-score,
concerning family stress, for example, should with a mean of 50 and a standard deviation
incorporate measures such as the Question- of 10. The formula for calculating this T-
naire on Resources and Stress (Holroyd, score can be found in numerous publications
1974) the Parenting Stress Index (Abidin, (e.g., Kiresuk & Sherman, 1968; Sim-
1983) or the Impact on Families Scale (Stein eonsson, Huntington, & Short, .1982). In in- .
& Reissman, 1980) on a pre-post test basis. terpreting the T-score, it is helpful to realize
The second strategy is to determine the ex- that if a client attained the &dquo;0&dquo; or expected
tent to which goals are attained using Goal level on each goal, the resulting T-score
Attainment Scaling. This task may be accom- would be 50. The T-score for the data dis-
plished in two ways. The simplest and most played in Figure 3 is 66 indicating that, on
straightforward method is simply to plot ini- the average, the family met or exceeded all
tial and attained levels of performance on of its goals. The disadvantage of the T-score,
each goal using a chart with an ordinate on as with any simple summary statistic, is that
which values range from - 2 to + 2. A sam- it does not reflect variability in attainment
ple chart displaying initial and attained across goals. However, it may be useful in
scores on selected family goals is provided in summarizing goal attainment across many
Figure 3. Remembering that the &dquo;0&dquo; level re- families, each-of which has unique goals.

FIGURE 3. Chart Displaying Initial and Attained Goal Attainment Scores for a Hypothetical
Family
166
The third evaluation strategy is to deter- function as asystem, and because of the ex-
mine the extent to which family members are traordinary needs of many parents with
satisfied with the services they have re- handicapped children. To perform the task
ceived. Satisfaction measures have been ma- effectively, the early interventionist often is
ligned because of the frequent finding that placed in the multifaceted role of teacher,
parents report satisfaction with services, re- therapist, counselor, advocate, friend, and
gardless of the nature or level of service pro- social worker. Without a systematic ap-
vided (Bornstein & Rychtarik, 1983). Howev- proach to working with families, the inter-
er, satisfaction measures are important ventionist is likely to feel a certain degree of
because they give families a sense of frustration in not being able to meet impor-
ownership and control over the services tant family needs effectively.

made available to them, particularly when This article describes a functional model
evaluation results are used to make program for Family-Focused Intervention which re-
modifications. In addition, if properly de- sembles the diagnostic/prescriptive model
signed, satisfaction measures can provide used in Special Education for children. The
important information about the program model draws from the goodness-of-fit con-
that the interventionist cannot obtain objec- cept and family systems theory to reflect an
tively. When designing a satisfaction compo- individualized approach to working with
nent of the evaluation plan, several guide- families. The model guides interventionists in
lines are important. General levels of using systematic
and comprehensive assess-
satisfaction with the overall program should ment information to specify individualized
be assessed using standardized satisfaction objectives and develop an appropriate plan
measures such as the brief Client Satisfaction of services to meet those objectives.
Questionnaire reported by Larsen, Att- The model is presently being tested in the
kisson, Hargreaves, & Nguyen (1979), thus context of a statewide home-based infant in-
allowing for comparison across other service tervention program to determine its utility. It
delivery systems. When the purpose of the has not as yet been tested with families of
satisfaction measure is to obtain more specif- preschool-aged children (3-5 years); howev-
ic information relevant to program modifica- er, the principles and components should ap-
tion, one useful strategy is to have parents ply to this group as well. In addition, it
rate specific aspects of the program rather should be noted that although specific assess-
than overall satisfaction. Also, a scale which ment tools have been described, other in-
forces respondents to rank-order services or struments may be equally appropriate. The
to sort services into categories such as three domains for assessment (child vari-
&dquo;needs improvement&dquo; is more likely to pro- ables, family needs, and parent-child interac-
vide helpful information related to improving tion), however, are considered essential, as
the quality of services delivered. Finally, is the focused interview and a systematic
Bornstein & Rychtarik (1983) recommend plan for evaluation.
that for optimal effectiveness In conclusion, the child is and will remain
the primary target for services. However,
(a) surveys should be presented by inde- the family is also a consumer of early inter-
pendent evaluators, (b) clients must be as-
vention services, indirectly as those services
sured of anonymity, (c) appropriate ra-
tionales should be provided, and (d) pertain to the child, and directly as family
members attempt to meet their own needs as
explanations offered as to how data will be individuals and as a living, growing system.
used in future program planning (p. 204).
In carrying out this important service role in
early intervention, the need for a systematic,
functional model of family services becomes
SUMMARY
critical.
Working with families of infants and pre-
schoolers with handicaps is one of the most
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teaching skills of parents of developmen- Marilee Comfort, Graduate Research As-
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sistant
and Developmental Disorders, 12, 13-24. Assistant; Karen J. O’Donnell, Investigator;
Wiegerink, R., & Comfort, M. (in press). and James M. Helm, Graduate Research
Parent involvement as a means of support Assistant. Requests for reprints should be
for families of children with special needs. addressed to F.A.M.I.L.I.E.S. Project, 300
In D. Powell, H. Weiss, B. Weissbourd, & NCNB Plaza, University of North Carolina,
E. Zigler (Eds.), Family support programs: Chapel Hill, NC 27514.

171

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