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NSTP PRELIMS

In 1980, this law mandated compulsory national service to all Filipino citizens

Select one:

a.
National Service Law

b.
National Military Training Law

c.
National Defense Law

d.
National Allegiance Law
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Every person is intrinsically a social being.

Select one:
True 
False

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Reserved Officer’s Training Corps (ROTC) is designed to provide military training to
motivate, train, organize, and mobilize them for national defense preparedness.

Select one:
True 
False

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NSTP-OSP is created under RA9163 or the NSTP Act of 1989.

Select one:
True
False 

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What is the lowest, least beneficial, and the most harmful level of self-talk?

Select one:

a.
universal affirmation

b.
decision to change

c.
recognition and decision to change

d.
negative self- acceptance
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What is considered as the last key step decision-making?

Select one:

a.
Collecting Information

b.
Selecting the Best Option

c.
Identifying Alternative Decision

d.
Evaluating Options
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One party has a high concern for both the goal and the relationship with the opponent.
What style in problem-solving is being referred by the statement?

Select one:

a.
“Lose-Leave” Style

b.
“Win-Lose” Style

c.
“Integrative” Style

d.
“Compromise” Style
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“It’s just no use!” is an example of…
Select one:

a.
self-motivation

b.
None of the choices

c.
self-talk

d.
self-awareness
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Male students who have completed two semesters of the expanded ROTC/NSP are deemed
to have complied with the NSTP requirement.

Select one:
True
False 

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This refers to what we do or do not do

Select one:

a.
attitude

b.
feelings

c.
behavior

d.
judgment
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All of the following are self-help concepts EXCEPT:

Select one:

a.
Focus on what you want

b.
Doubt more than the usual

c.
Believe in yourself

d.
Control stress
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The National Service Training Program (NSTP) Law or RA 9163 also known as “An Act
Establishing the National Service Training Program (NSTP) for tertiary level students. 

Select one:
True 
False

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Because when we have a better understanding of ourselves, we are empowered to make
changes and to build on our areas of strength as well as identify areas where we would like
to make improvements.

Select one:
True 
False

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When group may be so bound by rigid procedures, there is little chance for a free
expression of differences. Which of the following is best referred by this situation?

Select one:

a.
Clash of Interest

b.
Inadequate Leadership

c.
Fear of Consequences

d.
Blundering Methods
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Every person is unique. 

Select one:
True 
False

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This refers to the perspective from which you view life.

Select one:

a.
feelings

b.
attitude

c.
behavior

d.
judgment
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What kind of decision must be taken when a difficulty has emerged and there is no obvious
solution?
Select one:

a.
Routine Decision

b.
Consultative Decision

c.
Problematic Decision

d.
Urgent Decision
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Identify the difficulty in decision- making as referred by the following scenario: Reek, a
member of a school organization, cajoled different members of the group to make a
decision for a true reason he keeps within himself.

Select one:

a.
Inadequate Leadership

b.
Hidden Agenda

c.
Fear of Consequences
d.
Blundering Methods
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In this university, a military training course was first organized by Father Domingo Collantes

Select one:

a.
UP

b.
UST

c.
Siliman University

d.
DLSU
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How we feel about something will always determine or affect what we do and how we will
do it.

Select one:
True 
False

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“It is…” is an example of this self- talk…

Select one:

a.
negative self- acceptance

b.
recognition and decision to change

c.
decision to change

d.
universal affirmation
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CWTS is designed to provide military training to motivate, train, organize, and mobilize the
students for national defense preparedness 

Select one:
True
False 

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The letter “C” in CWS stands for…

Select one:

a.
Cynic

b.
Cyclical

c.
Civic

d.
Civil
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This difficulty in decision-making is inevitable for different groups or individuals within an
organization do have opposing interests.

Select one:

a.
Fear of Consequences

b.
Inadequate Leadership

c.
Clash of Interest

d.
Blundering Methods
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The following word may be associated to the authoritarian type of decision-making EXCEPT:

Select one:
a.
tyrannical

b.
autocratic

c.
repressive

d.
democratic
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What kind of decision is concerned with how the different functions of the organization will
contribute to its strategic plan?

Select one:

a.
Operational Decision

b.
Routine Decision

c.
Urgent Decision
d.
Strategic Decision
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What do you call a sharp disagreement or clash of ideas or interest?

Select one:

a.
bargain

b.
harmony

c.
conflict

d.
consensus
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The 1935 Commonwealth Act No.1 is also known as…

Select one:

a.
National Defense Act

b.
Military Training Act

c.
ROTC Act

d.
NTSP Act
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This refers to knowing the difference between your biological or inherited traits and your
environmental or acquired traits.

Select one:

a.
you as you

b.
you and your belief
c.
you and your faith

d.
you as a Filipino
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One loses by default through withdrawing from the situation. What style in problem-solving
is being referred by the statement?

Select one:

a.
“Compromise” Style

b.
“Lose-Leave” Style

c.
“Integrative” Style

d.
"Win-Lose" Style
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INTRO TO PSYCH PRELIM

Multiple Choice;
It is like a fence that surrounds the entire neuron, giving it shape and keeping the cell’s
internal fluid inside; it is said to be semi-permeable.
Select one:

a.
Dendrites

b.
Cell membrane

c.
Myelin Sheath

d.
Axon
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Which of the following statements is correct?
Select one:

a.
Only experimental research allows researchers to determine causality.

b.
Both correlational and experimental research allow researchers to determine causality.

c.
Neither correlational and experimental research allow researchers to determine causality

d.
Only correlational research allows researchers to determine causality.
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According to _____________, pitch perception occurs when the brain notices which
portions of the basilar membrane are being most excited by incoming sound waves.
Select one:

a.
Volley

b.
Place Theory

c.
Duplicity Theory

d.
Frequency Theory
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Multiple Choice;
It consists of layer of cells containing fat, encases and insulates most axons. .
Select one:

a.
Terminal Buttons

b.
Myelin Sheath

c.
Cell membrane

d.
Glial Cells
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Multiple Choice;
These are located at the ends of the axon where neurotransmitters are stored before being
released into the synapse.
Select one:

a.
Glial Cells

b.
Cell membrane

c.
Myelin Sheath

d.
Terminal Buttons
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Environmentalpsychology explores the effects of physical settings in most major areas of
psychology including perception, cognition, learning, and others.
Select one:
True 
False

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Multiple Choice;
It is a long tail-like structure growing out of the other end of the cell which carries signals
away from the cell body. 
Select one:

a.
Dendrites

b.
Axon

c.
Cell membrane

d.
Myelin Sheath
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Multiple Choice;
It contains a nucleus.  
Select one:

a.
Cell body

b.
Synapse
c.
Neurotransmitter

d.
Myelin Sheath
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A response is an organism’s reaction to a stimulus.
Select one:
True 
False

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Clinical psychology applies findings in all areas of psychology in the workplace.
Select one:
True
False 

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It is a broad idea or set of closely related ideas that attempts to explain observations.
Select one:

a.
Theory

b.
Scientific Method

c.
Phenomenon

d.
Prediction
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Directions: Fill in the Blanks.
logos
This is a Greek word which means “the study of.” Answer

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Multiple Choice;
These provide support, nutritional benefits, and other functions in the nervous system. 
Select one:

a.
Glial cells

b.
Action Potential

c.
Synaptic Gap

d.
Nerve cell
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In an experiment on attitudes, participants are given either positive or negative information
about a speaker and then asked to evaluate the effectiveness of the speaker. In this
experiment, which is the independent variable?
Select one:
a.
The type of information the participant is given

b.
The speaker

c.
The effectiveness of the speaker

d.
Attitude change
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The nucleus of neuron contains____________ the chemical that contains the genetic
blueprint that directs the development of the neuron.
Select one:

a.
Oxytocin

b.
DNA (deoxyribonucleic acid)

c.
Neurotransmitters

d.
Ions
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American Psychologists Martin Seligman and Ed Diener introduced behaviorism.
Select one:
True
False 

Question 17
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Cones are concentrated in the ___________.
Select one:

a.
Fovea

b.
iris

c.
Blind spot

d.
Periphery of the eye
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Sigmund Freud established the first psychology laboratory in 1879 at the University of
Leipzig, in Germany.
Select one:
True
False 

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Directions: Fill in the blanks.
Mental process
Answer  refer to the private thoughts, emotions, feelings and motives that other
people cannot directly observe.

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The ____________ is the smallest magnitude of a stimulus that can be detected half of the
time.
Select one:

a.
Visual Threshold

b.
Difference threshold

c.
Relative Threshold

d.
Absolute Threshold
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Community psychology is concerned with providing accessible care for people with
psychological problems. Community-based mental health centers are one means of
delivering such services as outreach programs. 
Select one:
True 
False

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Multiple Choice;
These are branchlike structures that receive incoming signals from other neurons.
Select one:

a.
Dendrites

b.
Axon

c.
Myelin Sheath

d.
Cell membrane
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Health psychology examines how people become who they are, from conception to death,
concentrating on biological and environmental factors.
Select one:
True
False 
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These are chemical substances that are stored in very tiny sacs within the terminal buttons
and involved in transmitting information across a synaptic gap to the next neuron.
Select one:

a.
Norepinephrine

b.
Dopamine

c.
Ions

d.
Neurotransmitters
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Gestalt is any object or event that is perceived by our senses. 
Select one:
True
False 

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Directions: Fill in the blanks.
Behavior
Answer  refers to all of a person’s overt actions that others directly observe.

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Sensory receptors located in the muscles, joints, and skin provide the brain with messages
about movement, posture, and orientation of the body. These are
called______________receptors.
Select one:

a.
Ciliary

b.
Kinesthetic

c.
Semicircular

d.
Vestibular
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Direction: Fill in the blanks.
The ancient Greek philosopher who wrote about psyche and first broadly defined the
Aristotle
subject matter was Answer .

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The ____________theory of color vision proposes that there are three kinds of cones in the
retina that respond primarily to light in either the red, green, or blue range of wavelengths.
Select one:

a.
Psychophysical

b.
Duplicity

c.
Trichromatic

d.
Opponent-process
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The sound wave is transduced into neural impulses in the ________, which is located in the
cochlea in the inner ear.
Select one:

a.
Auditory nerve

b.
Pinna

c.
Cochlear Fluid

d.
Organ of Corti
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Which of the following statements is true?
Select one:

a.
Results of case study is applicable to everyone.

b.
Survey determines the relationship between two or more variables.

c.
Quasi experimental research is not a true experiment because participants are not randomly
assigned to different conditions.
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Multiple Choice;
This is resting state of the neuron, when more negative ions are inside and more positive
ions are outside the cell membrane. 
Select one:

a.
Depolarization

b.
Polarized State

c.
Action Potential

d.
Myelin Sheath
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It is a testable prediction that derives logically from a theory.
Select one:

a.
Empirical Research

b.
Hypothesis

c.
Data

d.
Scientific Inquiry
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The more hours that students work, the less successful they are academically. This is an
example of what type of correlation?
Select one:

a.
Negative

b.
Positive

c.
Perfect

d.
Zero
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The sound wave is amplified by the hammer, anvil, and stirrup in the _____________.
Select one:

a.
Middle ear

b.
inner ear

c.
Pinna
d.
Outer ear
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When a stimulus is continuously present or repeated at short intervals, the sensation
gradually becomes weaker. This termed__________.
Select one:

a.
Psyhcophysics

b.
None of these

c.
Sensory adaptation

d.
desensitization
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Darwin’s theory speculated that certain behaviors or traits that enhance survival are
naturally selected.
Select one:
True 
False

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According to_____________, the amount of the change in a stimulus needed to be
detected half the time is in direct proportion to the intensity of the original stimulus.
Select one:

a.
Psychophysical dualism

b.
McGurty’s law

c.
Threshold variation

d.
Weber’s law
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Paul believes that physical attractive people are selfish. He conducts a study to see if he is
right. He goes up to five people he thinks are good looking and asks them for spare change.
They all turn him down. Paul concludes “Aha! I knew it all along.” The operational definition
of selfish in Paul’s study is _______________.
Select one:

a.
physical attractiveness

b.
whether Paul thought the person was attractive

c.
whether people gave Paul a spare change

d.
asking for spare change
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Any changeable phenomenon that a scientist studies is called ______________.
 

Select one:

a.
Diffirential

b.
Variation

c.
Variable

d.
Predictor
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Forensic psychology applies psychology to the legal system. Forensic psychologists
might help with jury selection or provide expert testimonies in trials.
 

Select one:
True 
False

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Directions: Fill in the blanks.
Psyche
This is a Greek word which means “mind.” Answer .

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Which of the following topics would a psychologist have the least interest in?
Select one:

a.
Color Perception

b.
Learning

c.
Weather Patterns

d.
Sexuality
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It provides an objective description of how a variable is going to be measured and observed
in a particular study.
Select one:

a.
Operational Definition

b.
Data Analysis

c.
Drawing Conclusion

d.
Observation
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Light waves are transduced into neural messages by two types of receptor cells, named
rods and cones, in the ____________of the eye.
Select one:

a.
Iris
b.
Ciliary structure

c.
retina

d.
Pupil

EUTHENICS PRELIM

True or False: Type TRUE if the given statement is correct and FALSE if it is incorrect.

Graduating students are allowed to have overload units with no specific limit.
FALSE
Answer: 

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True or False: AMA earned its university status from CHED because it is the first ISO-
certificated computer educational institution in the Philippines.
TRUE
Answer: 

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COMPLETE THE SENTENCE BY TYPING THE MISSING WORD/NUMBER IN THE BLANK
SPACE PROVIDED.
Removal Exa
The Answer  allows for one additional attempt in the final exam so the student
may pass the subject.

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Learning Manageme
The AMA University Online Education Answer  is the medium used in the
delivery of the class instructions to university students.

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The student is in ________ status if he or she has a GPA below 3.0 and failed more than 75%
of the total units enrolled in the term.

Select one:

a.
probationary

b.
dismissed

c.
student notice

d.
disqualified

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How many branches does ABE have?

Select one:

a.
20

b.
25

c.
14

d.
30

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True or False: Type TRUE if the given statement is correct and FALSE if it is incorrect.
In computing for the General Point Average, you do not include grades in Euthenics, PE and
NSTP.
TRUE
Answer: 

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COMPLETE THE SENTENCE BY TYPING THE MISSING WORD/NUMBER IN THE BLANK
SPACE PROVIDED.

For each enrollment, OEd students are given a maximum of ___ days to finish the enrolled
courses.
98 days
Answer: 

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Limitless and Borderles
Complete the chairman's vision for AMAOEd: "Education for All, Answer ."

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In 1988, this college was established to offer courses in Hotel and Restaurant Management
(HRM).

Select one:

a.
AMA Computer College

b.
ABE International Business College

c.
St. Augustine School

d.
AMA Computer Learning Center

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COMPLETE THE SENTENCE BY TYPING THE MISSING WORD/NUMBER IN THE BLANK
SPACE PROVIDED.
50
The student must have been enrolled in the term for at least Answer  days before he
or she can request for a grade slip.

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COMPLETE THE SENTENCE BY TYPING THE MISSING WORD/NUMBER IN THE BLANK
SPACE PROVIDED.
Students are only given ____ initial attempt/s in their quizzes for those in adaptive mode.
1
Answer: 

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True or False: Graduate studies students may choose to enroll only one subject upon
submission and approval of a written request why the student could not take two courses at
once.
True
Answer: 

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2015
In the year Answer , AMA University Online Education was launched.

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COMPLETE THE SENTENCE BY TYPING THE MISSING WORD/NUMBER IN THE BLANK
SPACE PROVIDED.
Graduate studies students are allowed to enroll a minimum of ____ subjects based on the
curriculum they are in.
2
Answer: 

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The AMA school network extends to the following countries except:

Select one:

a.
Bangladesh

b.
Los Angeles, California

c.
Taiwan

d.
Manama, Bahrain

Question 17
Correct
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True or False: A graduate studies student is allowed to take the removal exam if he or she
has a grade of 50% or less but can still pass the subject.
False
Answer: 

Question 18
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True or False: AMA University Online Education promotes the self-paced learning through
the use of technology.
True
Answer: 

Question 19
Correct
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A student is in ________ status if he or she has a GPA of at least 3.0 but failed 50% of the total
units enrolled in the term.

Select one:

a.
dismissed

b.
student notice

c.
probationary

d.
disqualified

Question 20
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The country's first ever telecommunications school.
AMATEL
Answer: 

Question 21
Correct
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COMPLETE THE SENTENCE BY TYPING THE MISSING WORD/NUMBER IN THE BLANK
SPACE PROVIDED.

An undergraduate student is allowed to enroll in a minimum of ___ subjects.


3
Answer: 

Question 22
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The student is in ________ status if he or she has a GPA of at least 3.0 and failed more than
23% of the total units enrolled in the term.

Select one:

a.
dismissed
b.
disqualified

c.
student notice

d.
probationary

Question 23
Correct
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True or False: Grades in the courses which were cross-enrolled will not be included in the
computation for General Point Average (GPA) of a student.
True
Answer: 

Question 24
Correct
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This is the mark for conditional grade which is given to students who did not finish their
course requirements on thesis/capstone/design project.
In Progress
Answer: 

Question 25
Correct
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In 1987, the ____________ was established to offer short courses in programming and two-
year technical vocational courses.

Select one:

a.
ABE International Business College

b.
AMA Telecommunications and Electronics Learning Center

c.
AMA Computer College

d.
AMA Computer Learning Center

Question 26
Correct
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TYPE THE CORRECT ANSWER IN THE SPACE PROVIDED.
How many times can students avail the extension program?
tw ice
Answer: 

Question 27
Correct
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True or False: It was the late Amable M. Aguiluz Sr. who established the AMA Institute of
Computer Studies.
False
Answer: 

Question 28
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When was AMA granted a university status by the Commission of Higher Education (CHED)?

Select one:

a.
June 1981

b.
August 24, 2002

c.
June 1998

d.
August 20, 2001

Question 29
Correct
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Returning
Answer  students are those who are returning after not enrolling for more than two
(2) years.

Question 30
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AMAES
The Answer  refers to the umbrella for AMA schools with more than 200
campuses nationwide in key foreign cities.

Purposive Com Prelim


Technologies paved a way to fast track communication and achieve globalization

Select one:

True 

False

Question 2
Correct

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People using the same language will always understand each other

Select one:

True

False 

Question 3
Incorrect

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Sending messages and conveying information should be done immediately

Select one:

True 

False

Question 4
Correct

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The process of developing a message is called

Select one:

a.

Receiving

b.

Decoding

c.

Encoding

d.

Sending

Question 5
Correct

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Formal communication is the most effective way to send messages
Select one:

True

False 

Question 6
Correct

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It is important to adapt the accent of a foreign person to have successful communication

Select one:

True

False 

Question 7
Correct

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The process of developing a message is called

Select one:

a.

Sending
b.

Decoding

c.

Encoding

d.

Receiving

Question 8
Correct

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Communication without feedback is unsuccessful

Select one:

True 

False

Question 9
Correct

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Effective communication can be achieved by the following except for one:

Select one:
a.

Practice

b.

Judgment

c.

Preparation

d.

Research

Question 10
Correct

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Which of the following affects the success or failure of an organization in terms of communication?

Select one:

a.

Attitude on Rank and Authority

b.

Seniority and superiority


c.

Communication is a daily human activity

d.

Understanding and knowing your audience is an important communication aspect

Question 11
Correct

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Filipinos in general are known to use direct form of communication

Select one:

True

False 

Question 12
Correct

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Which of the following statements is true about communication

Select one:

a.
Communication creates barriers.

b.

There is a consistent need to adjust, adapt and innovate the communication process.

c.

Messages conveyed are always understood by the receiver

d.

Successful Communication is always achieved.

Question 13
Correct

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Communication follows understood symbols, gestures, behavior and semiotic rules.

Select one:

True 

False

Question 14
Correct

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This refers to manners, values, conduct and behaviour with respect to human actions or behaviour

Select one:

a.

Principles

b.

Ethics

c.

Globalization

d.

Culture

Question 15
Correct

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This refers to the unity that is achieved because people act as one society

Select one:

a.

Culture
b.

Globalization

c.

Ethics

d.

Principles

Question 16
Correct

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The goal of communication ethics is to advocate truth, accuracy and transparency of communicators.

Select one:

True 

False

Question 17
Correct

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This communication principle says concentration on the message being conveyed should be the focus to
understand the message of the sender
Select one:

a.

Principle of Informality

b.

Principle of Clarity

c.

Principle of Attention

d.

Principle of Timeliness

Question 18
Correct

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Technology has given opportunity for differently abled people to "speak"

Select one:

True 

False

Question 19
Correct

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Mute and deaf people cannot express their thoughts

Select one:

True

False 

Question 20
Correct

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This communication principle says messages should be uniform, mixed message should be avoided.
Once this is achieved, this strengthens the relationship of the sender and receiver.

Select one:

a.

Principle of Feedback

b.

Principle of Adequacy

c.

Principle of Clarity
d.

Principle of Consistency

Question 21
Correct

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Ethical considerations should be considered in communication

Select one:

True 

False

Question 22
Incorrect

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Hearing is an important skill to have for successful communication

Select one:

True

False 

Question 23
Incorrect

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Which statement is NOT true about communication

Select one:

a.

Paintings and Drawings are forms of communication

b.

Successful Communication is achieved across culture

c.

Communication is faster because of the internet

d.

Communication and Globalization go hand in hand

Question 24
Correct

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Globalization has impacted the types of communication skills needed by individuals to be successful

Select one:
True 

False

Question 25
Correct

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This communication principle focuses on enunciation, words arrangement to send a message properly

Select one:

a.

Principle of Attention

b.

Principle of Clarity

c.

Principle of Feedback

d.

Principle of Informality

Question 26
Correct

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Communication helps people understand, respect and appreciate other cultures. This implies that:

Select one:

a.

Communication is a two way process

b.

Communication evokes inspiration

c.

Communication breaks racial divides

d.

Communication is symbiotic

Question 27
Correct

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Understanding Multi-culturalism is one of the keys to effective communication

Select one:
True 

False

Question 28
Correct

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Which of the following is an universal language

Select one:

a.

American English

b.

English

c.

Australian English

d.

British English

Question 29
Correct

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Listening is an important aspect of communication in order to provide feedback

Select one:

True 

False

Question 30
Correct

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This communication principle says messages should be complete so as not to create confusion to the
receiver

Select one:

a.

Principle of Clarity

b.

Principle of Informality

c.

Principle of Feedback
d.

Principle of Adequacy

TRIAL 2 PURPOSIVE COM

It is important to adapt the accent of a foreign person to have successful communication

Select one:

True

False 

Question 2
Correct

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Which of the following statements is NOT true about communication?

Select one:

a.

Communication is meant to motivate

b.

Communication is not successful in multi-cultural setting

c.

Communications is meant to entertain


d.

Communication is meant to convince people

Question 3
Correct

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This communication principle is an important gauge to determine that communication is effective

Select one:

a.

Principle of Consistency

b.

Principle of Attention

c.

Principle of Feedback

d.

Principle of Clarity

Question 4
Correct

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We have seen the emergence of powerful people in different fields and professions because of the
worthy causes or advocacies they believe in. Some of them are Martin Luther King, John F. Kenedy and
Maya Angelou. This describes communication's way of:

Select one:

a.

Building Communities

b.

Creating Different Opinions

c.

Creating Relationships

d.

Evoking Inspiration

Question 5
Correct

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People using the same language will always understand each other
Select one:

True

False 

Question 6
Correct

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Question text
Technology has given opportunity for differently abled people to "speak"

Select one:

True 

False

Question 7
Correct

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Westerners in general use ___________________ form of communication

Select one:

a.

Mixed
b.

Indirect

c.

Direct

d.

Flowery

Question 8
Correct

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This communication principle focuses on enunciation, words arrangement to send a message properly

Select one:

a.

Principle of Informality

b.

Principle of Feedback

c.

Principle of Clarity

d.
Principle of Attention

Question 9
Correct

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Question text
Effective communication can be achieved by the following except for one:

Select one:

a.

Preparation

b.

Judgment

c.

Research

d.

Practice

Question 10
Correct

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Question text
Communication helps people understand, respect and appreciate other cultures. This implies that:

Select one:

a.

Communication is symbiotic

b.

Communication breaks racial divides

c.

Communication is a two way process

d.

Communication evokes inspiration

Question 11
Incorrect

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Question text
Which of the following is true about the principle of Timeliness

Select one:

a.

The sender who conveys the message should make a safety measure when delivering the message
b.

Message should not be conveyed when the recipient is not ready to accept or hear the message

c.

Messages should be conveyed at the with the proper timing and proper place

d.

Important messages should be conveyed immediately

Question 12
Correct

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Mute and deaf people cannot express their thoughts

Select one:

True

False 

Question 13
Correct

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Question text
Listening is an important aspect of communication in order to provide feedback

Select one:
True 

False

Question 14
Correct

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Question text
Ethical considerations should be considered in communication

Select one:

True 

False

Question 15
Correct

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Question text
Communication follows understood symbols, gestures, behavior and semiotic rules.

Select one:

True 

False

Question 16
Correct

Mark 1.00 out of 1.00


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Question text
Which of the following is NOT involved in the communication process

Select one:

a.

Channel

b.

Receiver

c.

Sender

d.

Judgment

Question 17
Correct

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This communication principle says messages should be complete so as not to create confusion to the
receiver

Select one:
a.

Principle of Feedback

b.

Principle of Clarity

c.

Principle of Adequacy

d.

Principle of Informality

Question 18
Correct

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Which of the following is a form of communication?

Select one:

a.

Sign Language

b.

Text
c.

Drawings

d.

All of the above

Question 19
Correct

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Question text
Which statement is NOT true about communication

Select one:

a.

Successful Communication is achieved across culture

b.

Communication is faster because of the internet

c.

Paintings and Drawings are forms of communication

d.

Communication and Globalization go hand in hand


Question 20
Correct

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Question text
We have seen the emergence of powerful people in different fields and professions because of the
worthy causes or advocacies they believe in. Some of them are Martin Luther King, John F. Kenedy and
Maya Angelou. This describes communication's way of:

Select one:

a.

Building Communities

b.

Creating Different Opinions

c.

Creating Relationships

d.

Evoking Inspiration

Question 21
Correct

Mark 1.00 out of 1.00


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Question text
What are the 3 factors that affects confusion in communication?

Select one:

a.

Accent, Pronunciation, Fluency

b.

Fluency, Rate, Accent

c.

Tone, Intonation, Nationality

d.

Race, Volume, Pronunciation

Question 22
Correct

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Question text
Understanding Multi-culturalism is one of the keys to effective communication

Select one:
True 

False

Question 23
Correct

Mark 1.00 out of 1.00

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Question text
Which of the following statements is true about communication

Select one:

a.

Successful Communication is always achieved.

b.

Communication creates barriers.

c.

Messages conveyed are always understood by the receiver

d.

There is a consistent need to adjust, adapt and innovate the communication process.

Question 24
Correct

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Question text
Which of the following statement is NOT true about communication

Select one:

a.

Communication is a daily human activity

b.

Understanding and knowing your audience is an important communication aspect

c.

All people can communicate properly because it is an acquired skill

d.

It is an act of conveying meaning to a person or group using mutually understood symbols

Question 25
Correct

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Question text
This refers to the unity that is achieved because people act as one society

Select one:
a.

Globalization

b.

Ethics

c.

Principles

d.

Culture

Question 26
Correct

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Question text
This refers to the unity that is achieved because people act as one society

Select one:

a.

Principles

b.

Globalization
c.

Culture

d.

Ethics

Question 27
Correct

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Question text
Globalization has impacted the types of communication skills needed by individuals to be successful

Select one:

True 

False

Question 28
Correct

Mark 1.00 out of 1.00

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Question text
This refers to manners, values, conduct and behaviour with respect to human actions or behaviour

Select one:

a.
Ethics

b.

Culture

c.

Principles

d.

Globalization

Question 29
Correct

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Question text
The goal of communication ethics is to advocate truth, accuracy and transparency of communicators.

Select one:

True 

False

Question 30
Correct

Mark 1.00 out of 1.00

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Question text
This communication principle says messages should be uniform, mixed message should be avoided.
Once this is achieved, this strengthens the relationship of the sender and receiver.

Select one:

a.

Principle of Adequacy

b.

Principle of Clarity

c.

Principle of Feedback

d.

Principle of Consistency

Prelim quiz 2 IT new era

Social Evolution is the ain hypothesis produced for human sciences specifically for
_______________.

Select one:

a.

Political Science

b.

Psychology
c.

Anthropology

d.

Anatomy

Question 2
Correct

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These are 2 more examples of factors that affect the evolution of technology:

Select one:

a.

Nice Construction and Niche Destruction

b.

None of the choices and all of the choices

c.

Niche Deconstruction and Nice Differentiation

d.

Niche Construction and Niche Differentiation

Question 3
Correct
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Question text
What Social Development definition of Herbert Spencer refers to "society always moves
toward an ideal setting"?

Select one:

a.

Social Progress

b.

Social Movement

c.

Social Requirements

d.

Social Advancement

Question 4
Correct

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__________________ is critical for anyone to be able to understand the changing values and
behavior patterns of people in the now that affect the future

Select one:
a.

Advanced Learning

b.

Continual Learning

c.

Computer Learning

d.

Assisted Learning

Question 5
Correct

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This pertains to the differences in tastes, choices, or pressure from society that affects how
technology evolves in different markets or geographical locations.

Select one:

a.

Technological Variation

b.

Cultural Evolution
c.

Societal Revolution

d.

Cultural Variation

Question 6
Correct

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Question text
___________________ is a factor that affects the evolution of technology

Select one:

a.

Computer Theory

b.

Digital Age Theory

c.

Technological Theory

d.

Systems Theory

Question 7
Correct

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According to Brian Arthur, technological evolution happens because of the phenomenon he
calls as

Select one:

a.

Combinatorial Evolution

b.

Combination Evolution

c.

Combine Evolution

d.

None of the choices

Question 8
Correct

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Question text
These are stories of the 15th and 16th Century western pioneers.

Select one:

a.

Native Literature
b.

Pioneer's Stories

c.

Voyage Literature

d.

Captain's Log

Question 9
Correct

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The long waves of evolution depict how technology has advanced through ___________.

Select one:

a.

Space

b.

Time

c.

Matter
d.

Culture

Question 10
Correct

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_____________________ is a factor that affects the evolution of technology which pertains to the
pressure from the market which makes the innovation adjust to its needs?

Select one:

a.

High Technological Pressure

b.

Political Pressure

c.

Selection Pressure

d.

Water Pressure
Prelim IT NEW ERA

Proponents of Social Evolutionwho classified societies into universal evolutionary stages


used and relied on primary-data. _____.

Select one: is critical for anyone to be able to understand the changing values and behavior
patterns of people in the now that affect the future
True 

False

Question 2
Correct

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Achieving scale is a goal that has been easy for digital development practitioners.

Select one:

True

False 

Question 3
Correct

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Question text
These are stories of the 15th and 16th Century western pioneers.

Select one:

a.

Pioneer's Stories
b.

Voyage Literature

c.

Captain's Log

d.

Native Literature

Question 4
Correct

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Lewis Henry Morgan was the first to react to the "voyage literature" of western pioneers
who brought back reports of newfound plants, creatures, and social orders.

Select one:

True

False 

Question 5
Correct

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Question text
Best known as the designer of the phone, worked at a school for the hard of hearing while
at the same time endeavoring to imagine a machine that would transmit sound by power.

Select one:

a.

Noah Glass

b.

Samuel Morse

c.

Alexander Graham Bell

d.

Guglielmo Marconi

Question 6
Correct

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The greater number of new technologies and the combinations that are and can be
generated from them the slower will be the technological advancement because of so much
combinations.

Select one:

True
False 

Question 7
Incorrect

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A term to portray the level of accomplishment in science, arithmetic and designing of a
gathering or culture is an incorrect definition of technology.

Select one:

True 

False

Question 8
Correct

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Question text
It is a period in human history that started when computers were introduced in the 1970s. It
is evident in the rapid shift from mechanical industrialization to technological innovation.

Select one:

a.

Middle Age
b.

Iron Age

c.

Digital Age

d.

Bronze Age

Question 9
Correct

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This principle not only brings all other principles together but is actually part and parcel of
each and every principle of digital development.

Select one:

a.

Understand the Existing Ecosystem

b.

Design with the User

c.

Be Collaborative
d.

Use Open Standards, Open Data, Open Source, and Open Innovation

Question 10
Correct

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The Battle of Marathon saw the Persians winning against the Greeks.

Select one:

True

False 

Question 11
Correct

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Question text
Adopt and expand on open data, standards, or innovation done by other digital developers
in the community is a core tenet of Use Open standards, Open data, Open source, and Open
Innovation.

Select one:

True 

False
Question 12
Correct

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Question text
Initiatives that do not account for ecosystem challenges are less likely to achieve their
objectives or scale.

Select one:

True 

False

Question 13
Correct

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Question text
This pertains to the differences in tastes, choices, or pressure from society that affects how
technology evolves in different markets or geographical locations.

Select one:

a.

Cultural Variation

b.
Cultural Evolution

c.

Technological Variation

d.

Societal Revolution

Question 14
Correct

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Question text
Two innovations cannot co-exist and compete in the same niche.

Select one:

True

False 

Question 15
Correct

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Question text
1840s was the time the telegraph was created by _____________.

Select one:
a.

Jack Dorsey

b.

Samuel Morse

c.

Guglielmo Marconi

d.

Alexander Graham Bell

Question 16
Correct

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Some benefits of ICT in the education sector are online banking & access to patient records.

Select one:

True

False 

Question 17
Correct

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_____________________ is a factor that affects the evolution of technology which pertains to the
pressure from the market which makes the innovation adjust to its needs?

Select one:

a.

Water Pressure

b.

Selection Pressure

c.

Political Pressure

d.

High Technological Pressure

Question 18
Correct

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Question text
It was created by Jack Dorsey, Noah Glass, Business Stone, and Evan Williams in 2006.
Rapidly gained popularity as of 2017 has 100 million daily active users.

Select one:

a.

Blog

b.

Facebook

c.

Twitter

d.

Instant Messaging

Question 19
Incorrect

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As a means of communication, homing or transporter pigeons were used by Romans and
Greeks in ancient times.

Select one:

True

False 
Question 20
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Question text
Computers were introduced in the 19____.

Select one:

a.

70s

b.

80s

c.

50s

d.

60s

Question 21
Correct

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ICT also plays a part in the prevention and solution of crimes.

Select one:

True 

False

Question 22
Correct

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Design a program that is adaptive to changes in user context is a core tenet of Build for
Sustainability.

Select one:

True 

False

Question 23
Correct

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The first daily newspaper was published in _______________, Germany.

Select one:
a.

Cologne

b.

Berlin

c.

Leipzig

d.

Dresden

Question 24
Correct

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Instant Messaging began in the 70s and 80s but the modern era of instant messaging
credited to Facebook Messenger gained popularity in 1997.

Select one:

True

False 

Question 25
Correct

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An Athenian Herald or Courier was said to have run from Marathon to Athens to report that
the Greeks won against the Persians in the Battle of Marathon.

Select one:

a.

Pheidippides

b.

Pheidippids

c.

Phedippides

d.

Pheidipides

Question 26
Correct

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One of the principles of Digital Development which involves careful consideration about
which data are collected and how they are stored and shared.

Select one:

a.

Design For Scale

b.

Address Privacy and Security

c.

Be Collaborative

d.

Be Data Driven

Question 27
Correct

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The Digital Age is also termed as The New Media Age.

Select one:

True 

False
Question 28
Incorrect

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Two essential sorts of separation are morphological and contingent.

Select one:

True

False 

Question 29
Correct

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The long waves of social evolution are benchmarked with technology.

Select one:

True 

False

Question 30
Correct

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Darwin portrayed organic/hereditary development as containing three key segments:
variety, rivalry (or determination), and legacy.

Select one:

True 

False

Always implement an informed consent so that participants understand why data is being
collected & they have an option to refuse participation is a core tenet of address privacy and
security.

Select one:

True 

False

Question 2
Correct

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__________________ is critical for anyone to be able to understand the changing values and
behavior patterns of people in the now that affect the future

Select one:
a.

Assisted Learning

b.

Continual Learning

c.

Advanced Learning

d.

Computer Learning

Question 3
Correct

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___________________ is a factor that affects the evolution of technology

Select one:

a.

Digital Age Theory

b.

Technological Theory
c.

Systems Theory

d.

Computer Theory

Question 4
Correct

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One of the principles of digital development having a core tenet: "Develop new digital codes or
technologies that are freely viewed, copied, modified, shared, and distributed in open or public
platforms".

Select one:

a.

Reuse and Improve

b.

Open Standards, Open Data, Open Source, and Open Innovation

c.

Design For Scale

d.
Build for Sustainability

Question 5
Correct

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Data sourcing, collection, and analysis must also be holistic is a core tenet of Be Data Driven.

Select one:

True 

False

Question 6
Correct

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One of the principles of Digital Development which can only be attained through conversation,
observation, and co-creation with the people, client, or target market who will be using the
eventual digital product or tools.

Select one:

a.

Design For Scale

b.
Reuse and Improve

c.

Design with the User

d.

Build for Sustainability

Question 7
Incorrect

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Social evolution can be credited to the theories of Charles Darwin.

Select one:

True 

False

Question 8
Correct

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Access to and availability of more information does not enable interlinkages.

Select one:
True

False 

Question 9
Correct

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According to Brian Arthur, technological evolution happens because of the phenomenon he
calls as

Select one:

a.

Combination Evolution

b.

None of the choices

c.

Combinatorial Evolution

d.

Combine Evolution

Question 10
Correct

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What Social Development definition of Herbert Spencer refers to "society always moves toward
an ideal setting"?

Select one:

a.

Social Movement

b.

Social Advancement

c.

Social Requirements

d.

Social Progress

Question 11
Correct

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A core tenet of design with the user is to incorporate multiple user types in each stage.
Select one:

True 

False

Question 12
Correct

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The long waves of evolution depict how technology has advanced through ___________.

Select one:

a.

Culture

b.

Time

c.

Matter

d.

Space

Question 13
Correct

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Social Evolution is the ain hypothesis produced for human sciences specifically for
_______________.

Select one:

a.

Psychology

b.

Anatomy

c.

Anthropology

d.

Political Science

Question 14
Correct

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Twitter was created by Mark Zuckerberg in February 2006.
Select one:

True

False 

Question 15
Correct

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Data Innovation has not really positively affected the financial sector of the present worldwide
economy.

Select one:

True

False 

Question 16
Correct

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One of the principles of Digital Development which is about ensuring user and stakeholder
support be maximized and uninterrupted.

Select one:

a.
Be Data Driven

b.

Address Privacy and Security

c.

Build for Sustainability

d.

Design For Scale

Question 17
Correct

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Linking the problem at hand to others who have encountered similar concerns, and have
attempted different solutions, people will have a broader and deeper understanding of the
issues.

Select one:

True 

False

Question 18
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These are 2 more examples of factors that affect the evolution of technology:

Select one:

a.

Niche Construction and Niche Differentiation

b.

Niche Deconstruction and Nice Differentiation

c.

Nice Construction and Niche Destruction

d.

None of the choices

Question 19
Correct

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The effects of global information explosion can already be seen in the cyclical uploading and
downloading of information.
Select one:

True 

False

Question 20
Correct

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An Italian inventor pioneered long-distance radio transmission and transmitted the first
transatlantic radio signal from Cornwall to Newfoundland.

Select one:

a.

Jack Dorsey

b.

Guglielmo Marconi

c.

Alexander Graham Bell

d.

Samuel Morse

Question 21
Correct
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Lewis Henry Morgan was the first to react to the "voyage literature" of western pioneers who
brought back reports of newfound plants, creatures, and social orders.

Select one:

True

False 

Question 22
Incorrect

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Two essential sorts of separation are morphological and contingent.

Select one:

True

False 

Question 23
Correct

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The Battle of Marathon saw the Persians winning against the Greeks.

Select one:

True

False 

Question 24
Correct

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The long waves of social evolution are benchmarked with technology.

Select one:

True 

False

Question 25
Correct

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Initiatives that do not account for ecosystem challenges are less likely to achieve their objectives
or scale.

Select one:

True 
False

Question 26
Correct

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Design a program that is adaptive to changes in user context is a core tenet of Build for
Sustainability.

Select one:

True 

False

Question 27
Correct

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1840s was the time the telegraph was created by _____________.

Select one:

a.

Jack Dorsey

b.
Samuel Morse

c.

Alexander Graham Bell

d.

Guglielmo Marconi

Question 28
Correct

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As a means of communication, homing or transporter pigeons were used by Romans and Greeks
in ancient times.

Select one:

True 

False

Question 29
Correct

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These are stories of the 15th and 16th Century western pioneers.
Select one:

a.

Native Literature

b.

Voyage Literature

c.

Pioneer's Stories

d.

Captain's Log

Question 30
Correct

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Best known as the designer of the phone, worked at a school for the hard of hearing while at the
same time endeavoring to imagine a machine that would transmit sound by power.

Select one:

a.

Noah Glass
b.

Alexander Graham Bell

c.

Guglielmo Marconi

d.

Samuel Morse

Computing funda prelim

Question 1
Correct

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This is also known as intangible parts of a computer.

Select one:

a.

Data

b.

Hardware
c.

People

d.

Software

Question 2
Correct

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It is the tangible parts of the computer that you can touch.

Select one:

a.

Hardware

b.

Data

c.

People

d.

Software

Question 3
Correct

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During Third Generation semiconductors decreased the speed and efficiency of the computer.

Select one:

True

False 

Question 4
Correct

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The conversion of 54 octal to hexadecimal is C2.

Select one:

True

False 

Question 5
Correct

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The given binary number: 110110111 if converted to hexadecimal is equal to?

Select one:

a.

1117

b.

1B7

c.

7111

d.

7B1

Question 6
Correct

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Decimal number system is using based 10

Select one:
True 

False

Question 7
Correct

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This is consists of a sequence of locations.

Select one:

a.

Random Access Memory

b.

Address

c.

Main memory

d.

Secondary memory

Question 8
Correct

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One of the limitation of computer is it do not think for you.

Select one:

True 

False

Question 9
Correct

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Semiconductors are used in almost all electronic equipment in use today and have
revolutionized the world of electronics.

Select one:

True

False 

Question 10
Correct

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The conversion of 87 hexadecimal to decimal is 135.
Select one:

True 

False

Question 11
Correct

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A program needs to choose apples, oranges, or bananas based on an input. Which of the
following programming constructs is BEST to use?

a.

Comment

b.

Variable

c.

If

d.

Datatype

Question 12
Correct

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The conversion of 67 decimal to hexadecimal is 43.

Select one:

True 

False

Question 13
Correct

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A Vacuum tube is a device used to amplify, switch, otherwise modify, or create an electrical
signal by controlling the movement of electrons in a low-pressure space.

Select one:

True 

False

Question 14
Incorrect

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The more processor the computer has, the more it can do, and the faster it can perform a
certain task

Select one:

True 

False

Question 15
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2 raised to 0 is equal to 1

Select one:

True 

False

Question 16
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A storage of all the important data and information of a company

Select one:

a.

Database

b.

Data Storage

c.

Datamining

d.

Datawarehouse

Question 17
Correct

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Individuals and organizations do not have the right to restrict access to their systems

Select one:

True

False 

Question 18
Correct

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Which of the following would MOST likely prevent malware sent as compromised file via email
from infecting a persons computer?

a.

Email previewing

b.

Kill process

c.

Clear browsing cache

d.

Patching

Question 19
Correct

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An employee is asked to generate a report on a student information system. The employee uses
spreadsheet software and connects to a remote database to pull data for the report. Which of
the following types of application architectures did the employee use?

a.

Client-server application

b.

Web application

c.

Standalone application

d.

Cloud application

Question 20
Correct

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Which of the following computing devices would be used to provide a centralized means to
distribute services to a group of clients and usually possesses a role on a LAN?

a.

Server
b.

Laptop

c.

Workstation

d.

Mobile phone

Question 21
Correct

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The decimal value of 11 is equal to B in hexadecimal
Select one:

True 

False

Question 22
Correct

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Two types of memory are CDROM and ROM
Select one:

True

False 

Question 23
Correct

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Ann, a user, connects to the corporate WiFi and tries to browse the Internet. Ann finds that she
can only get to local (intranet) pages. Which of the following actions would MOST likely fix the
problem?

a.

Configure the browser proxy settings.

b.

Clear the browser cache.

c.

Renew the IP address.

d.

Disable the pop-up blocker

Question 24
Correct
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The given decimal number: 55 if converted to octal is equal to?

Select one:

a.

65

b.

67

c.

56

d.

75

Question 25
Correct

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The term processing is procedure where processor that transforms raw data into useful
information.

Select one:

True 

False

Question 26
Correct

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Spreadsheet applications contain a lot of features that can help the ICT professionals

Select one:

True 

False

Question 27
Correct

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A regulation requires new applicants to provide a scan of their retinas in case of any future legal
questions regarding who applied for the position. Which of the following concepts is this an
example of?

a.
Integrity

b.

Accounting

c.

Authentication

d.

Non-repudiation

Question 28
Correct

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The conversion of 76 octal to hexadecimal is E3.

Select one:

True

False 

Question 29
Correct

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Which of the following is a compiled language?

a.

PowerShell

b.

Perl

c.

JScript

d.

Java

Question 30
Correct

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A systems administrator uses a program that interacts directly with hardware to manage
storage, network, and virtual machines. This program is an example of:
a.

a storage area network.

b.

a Type 1 hypervisor.

c.

network attached storage.

d.

an embedded OS.

Question 31
Correct

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Which of the following is a benefit of setting up a computer to receive automatic updates from
the OS vendor?

a.

Keeps the software current and applies security patches

b.

Restores missing files that were lost or deleted


c.

Provides the latest virus definitions to keep the computer safe

d.

Arranges the hard drive files in order

Question 32
Correct

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The sales department needs to keep a customer list that contains names, contact information,
and sales records. This list will need to be edited by multiple people at the same time. Which of
the following applications should be used to create this list?

a.

Word processing software

b.

Presentation software

c.

Conferencing software

d.

Database software
Question 33
Correct

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Which of the following describes something in a database that refers to the unique identifier in
the parent table?

a.

Attribute

b.

Constraint

c.

Schema

d.

Foreign key

Question 34
Correct

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Which of the following is the BEST reason to backup data?

a.

To ensure data encryption

b.

To ensure data security

c.

To ensure data availability

d.

To ensure data stability

Question 35
Correct

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Which of the following is used with a touch screen to increase accuracy?

a.

Stylus pen

b.
Touchpad

c.

Trackball

d.

Joystick

Question 36
Correct

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A user, Ann, calls the manufacturer of a software product she purchased, but is denied
assistance because the product is no longer supported. Which of the following options is a BEST
next choice?

a.

PC manufacturer's website

b.

Online user forum

c.

P2P software sharing service


d.

Original instruction manual

Question 37
Correct

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When setting up a new computer, where does a user change the date and time?

a.

Screen resolution

b.

Localization settings

c.

Peripheral configuration

d.

eSATA settings

Question 38
Correct

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Which of the following computing devices would be used to provide a centralized means to
distribute services to a group of clients and usually possesses a role on a LAN?

a.

Server

b.

Laptop

c.

Mobile phone

d.

Workstation

Question 39
Correct

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A software developer develops a software program and writes a document with step-by-step
instructions on how to use the software. The developer wants to ensure no other person or
company will publish this document for public use. Which of the following should the developer
use to BEST protect the document?

a.

Watermark

b.

Patent

c.

Trademark

d.

Copyright

Question 40
Correct

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A user is buying a laptop. The user will have a lot of personal and confidential information on
the laptop. The user wants to ensure data cannot be accessed by anyone, even if the laptop is
stolen. Which of the following should be set up to accomplish this?

a.

Auditing
b.

Permissions

c.

Encryption

d.

Compression

Question 41
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Malware that has an embedded keylogger to capture all of the keystrokes and steal logins is
considered:

a.

spyware

b.

adware

c.

phishing
d.

ransomware

Question 42
Correct

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An employee’s new computer came with a free 30-day trial version of antivirus software. The
employee’s company provides enterprise antivirus software from a different vendor. Which of
the following should the employee do in order to use a full version of antivirus software?

a.

Verify Internet connectivity and run online virus scanning software.

b.

Uninstall the current version antivirus software and install the company version.

c.

Enter the company product key for the antivirus software, enabling the full version.

d.

Update the trial antivirus software to the latest version.

Question 43
Correct

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Which of the following is an advantage of installing an application to the cloud?

a.

Support is not required.

b.

Service is not required.

c.

Data is not stored locally.

d.

Internet access is not required.

Question 44
Correct

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Which of the following would be used to send messages using the SMTP protocol?

a.
Instant messaging software

b.

Document sharing software

c.

Email software

d.

Conferencing software

Question 45
Correct

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A user wants to use a laptop outside the house and still remain connected to the Internet. Which
of the following would be the BEST choice to accomplish this task?

a.

Thunderbolt cable

b.

Bluetooth module

c.
Infrared port

d.

WLAN card

Question 46
Correct

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Which of the following is a compiled language?

a.

PowerShell

b.

JScript

c.

Perl

d.

Java

Question 47
Correct

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Which of the following is primarily a confidentiality concern?

a.

Altering

b.

Impersonating

c.

Eavesdropping

d.

Destructing

Question 48
Correct

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Which of the following components is required to send faxes via POTS?

a.
Wireless adapter

b.

Power supply

c.

Modem

d.

NIC

Question 49
Correct

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Joe, a user, finds out his password for a social media site has been compromised. Joe tells a
friend that his email and banking accounts are probably also compromised. Which of the
following has Joe MOST likely performed?

a.

Password reuse

b.

Phishing
c.

Social engineering

d.

Snooping

Question 50
Correct

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A program needs to choose apples, oranges, or bananas based on an input. Which of the
following programming constructs is BEST to use?

a.

If

b.

Comment

c.

Variable

d.

Datatype

Question 51
Incorrect

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Joe, a developer, is writing a program in which he needs to store a number that changes over
the duration of the program‫ג‬€™s run. Which of the following would Joe MOST likely use to
accomplish this?

a.

Constant

b.

Variable

c.

Loop

d.

Function

Question 52
Correct

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After initial OS and application installation on a laptop, an application warns that it will only
work 24 more times. Which of the following should be done NEXT?

a.

The application must be activated.

b.

The application must be upgraded to a 64-bit version.

c.

The application has to be registered to the user.

d.

The application needs to be reinstalled.

Question 53
Correct

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A desktop administrator just connected a printer to a workstation, but the workstation does not
recognize the printer. Which of the following does the workstation MOST likely need for the
printer to function?

a.

Driver
b.

USB cable

c.

Permission

d.

Ink cartridge

Question 54
Incorrect

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Ann, a user, wishes to free space in her documents folder. Which of the following is the BEST
characteristic to sort by in order to ensure that the most space is freed by deleting the least
amount of files?

a.

File path

b.

Extension

c.
Size

d.

Date modified

Question 55
Correct

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When operating under optimal network conditions, which of the following has the HIGHEST
reliability?

a.

Wired

b.

Cellular

c.

Bluetooth

d.

WiFi

Question 56
Correct

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A user wants to have the latest security patches and bug fixes installed on a computer. Which of
the following is the BEST method to achieve this?

a.

Update every six months

b.

Manually update before each use

c.

Schedule automatic updates

d.

Configure anti-malware updates

Question 57
Correct

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Joe, a user, has just installed his first home wireless router. Which of the following tasks should
be considered to help secure the unit from any confirmed exploits?
a.

Update the unit’s firmware.

b.

Use a complex administrator password.

c.

Change the router administrator username.

d.

Change the router’s broadcasting channel.

Question 58
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Which of the following should be done to reduce physical safety hazards around a newly
installed computer?

a.

Bundle loose cables with zip ties or Velcro straps.

b.

Avoid placing other computers nearby.


c.

Verify all connections are seated properly.

d.

Attach all peripherals to the computer.

Question 59
Correct

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Which of the following relational database constructs is used to ensure valid values are entered
for a column?

a.

Constraint

b.

Column

c.

Schema

d.

Permissions
Question 60
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An end users computer has been failing to open its word processing software. An IT technician
successfully solves the problem. Which of the following best describes the technicians NEXT
step?

a.

Disconnect the peripherals.

b.

Restart the computer.

c.

Contact other users.

d.

Document the findings.

Question 61
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A user is updating a website. Which of the following protocols will provide the MOST security
when uploading the files?

a.

HTTP

b.

SMTP

c.

FTPS

d.

FTP

e.

SNMP

Question 62
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Ann, a user, is experiencing difficulty getting her IP-based security camera to function at her
house after a rain storm that caused a power interruption. The camera has an LED light
indicating it has power. Which of the following is MOST likely the problem?
a.

Anns Internet connection and wireless router are still down.

b.

Ann has a compatibility problem with the camera.

c.

A firmware update needs to be applied to the camera.

d.

The power interruption caused the camera to malfunction.

Question 63
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Which of the following is the component responsible for interconnectivity of internal system
devices?

a.

Expansion card

b.

Motherboard
c.

System case

d.

Power supply

Question 64
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Which of the following BEST describes a kilobyte?

a.

A kilobyte is a measurement of power (e.g., 100KW).

b.

A kilobyte is a measurement of storage (e.g., 100KB).

c.

A kilobyte is a measurement of processor speed (e.g., 2.4KHz).

d.

A kilobyte is a measurement of throughput (e.g.,100Kbps).


Question 65
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Which of the following BEST describes a kilobyte?

a.

A kilobyte is a measurement of processor speed (e.g., 2.4KHz).

b.

A kilobyte is a measurement of storage (e.g., 100KB).

c.

A kilobyte is a measurement of power (e.g., 100KW).

d.

A kilobyte is a measurement of throughput (e.g.,100Kbps).

Question 66
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Which of the following software license models allows a developer to modify the original code
and release its own version of the application?

a.

Commercial software

b.

Cross-platform software

c.

Open source software

d.

Proprietary software

Question 67
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Which of the following is used for temporary storage of program data that is cleared when the
computer is turned off?

a.

Hard drive
b.

CPU

c.

SSD

d.

System memory

Question 68
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Which of the following data types should a developer use when creating a variable to hold a
postal code?

a.

String

b.

Boolean

c.

Integer
d.

Float

Question 69
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A user is getting an error message when trying to go to a website. A technician asks the user a
few questions to find out more about the issue. The technician opens a browser locally and
browses to the same site as the user. Which of the following troubleshooting steps is the
technician using by browsing to the same site?

a.

Establish a plan of action.

b.

Find the root cause.

c.

Gather information

d.

Duplicate the problem.

Question 70
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Which of the following statements BEST describes binary?

a.

A notational system used to represent media access control

b.

A notational system used to represent Internet protocol addressing

c.

A notational system used to represent an on or off state

d.

A notational system used to represent a storage unit of measurement

Question 71
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A technician has been asked to assign an IP address to a new desktop computer. Which of the
following is a valid IP address the technician should assign?
a.

255.255.255.0

b.

127.0.0.1

c.

192.168.257.1

d.

172.16.2.189

Question 72
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A computer user is downloading software from the Internet and notices the following at the end
of the install file: “…x86.exe”. Which of the following statements BEST represents what the “…
x86.exe” means in the installation file?

a.

x86 only supports an installation on a 32-bit CPU architecture.

b.

x86 supports an installation on a 16-bit CPU architecture.


c.

x86 supports an installation on a 32-bit and a 64-bit CPU architecture.

d.

x86 only supports an installation on a 64-bit CPU architecture.

Question 73
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Which of the following is the function of a CPU?

a.

Supplies electricity to components

b.

Performs data computation

c.

Provides storage location for files

d.

Encrypts data for remote transmission


Question 74
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A desktop administrator just connected a printer to a workstation, but the workstation does not
recognize the printer. Which of the following does the workstation MOST likely need for the
printer to function?

a.

Ink cartridge

b.

USB cable

c.

Permission

d.

Driver

Question 75
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Malware infections are being caused by websites. Which of the following settings will help
prevent infections caused by Internet browsing?

a.

Delete browsing history on program close.

b.

Notify when downloads are complete.

c.

Turn on private browsing

d.

Configure prompting before downloading content.

Question 76
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An employee is asked to generate a report on a student information system. The employee uses
spreadsheet software and connects to a remote database to pull data for the report. Which of
the following types of application architectures did the employee use?

a.

Client-server application
b.

Standalone application

c.

Cloud application

d.

Web application

Question 77
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A game developer is purchasing a computing device to develop a game and recognizes the
game engine software will require a device with high-end specifications that can be upgraded.
Which of the following devices would be BEST for the developer to buy?

a.

Workstation

b.

Server

c.
Laptop

d.

Game console

Question 78
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Which of the following software is used to reduce the size of a file or folder?

a.

Desktop publishing

b.

Compression

c.

Basic database

d.

Anti-malware

Question 79
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A UPS provides protection against:

a.

wiretapping.

b.

denial of service

c.

replay attack.

d.

power outages.

Question 80
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A user is accessing an online bank account for the first time via an Internet browser. Which of
the following should the user check?
a.

HTTP before the URL

b.

Exclamation point on the status bar

c.

Skull/crossbones symbol in the corner

d.

HTTPS before the URL

Question 81
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Where can a user find the latest updates, upgrades, or firmware for an electronic device that the
vendor supports?

a.

OEM website

b.

Internet forum
c.

Internet search engine

d.

Technical community groups

Question 82
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Which of the following security concerns is a threat to confidentiality?

a.

Denial of service

b.

Dumpster diving

c.

Replay attack

d.

Service outage

Question 83
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To increase security, which of the following is the BEST feature to disable on a mobile device
when not in use?

a.

GPS

b.

Network

c.

NFC

d.

Wireless

Question 84
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Which of the following is considered an open-source operating system?
a.

Chrome OS

b.

Mac OS X

c.

Linux

d.

Windows

Question 85
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A help desk technician encounters an issue and wants to find out if a colleague has encountered
the same issue before. Which of the following should the technician do FIRST?

a.

Search local logs.

b.

Research possible theories.


c.

Check Knowledge Base.

d.

Question users.

Question 86
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After initial OS and application installation on a laptop, an application warns that it will only
work 24 more times. Which of the following should be done NEXT?

a.

The application has to be registered to the user.

b.

The application needs to be reinstalled.

c.

The application must be activated.

d.

The application must be upgraded to a 64-bit version.


Question 87
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A technician is typing the password to logon to a system. A user is standing in close proximity to
the technician and is able to see the password being typed. Which of the following BEST
describes this situation?

a.

Phishing

b.

Dumpster diving

c.

Social engineering

d.

Shoulder surfing

Question 88
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Which of the following is MOST likely used to represent international text data?

a.

ASCII

b.

Octal

c.

Hexadecimal

d.

Unicode

Question 89
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Which of the following connections provide data with the MOST secure protection from
interception?

a.

WiFi
b.

IR

c.

Wired

d.

Cellular

Question 90
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Which of the following are the basic computing operations?

a.

Input, process, output, and storage

b.

Input, output, storage, and feedback

c.

Input, process, and output

d.
Input, process, output, and feedback

Question 91
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A technician is called to replace a display for a workstation. Which of the following would MOST
likely be used to connect the display to the workstation?

a.

USB

b.

DVI

c.

DSL

d.

NFC

Question 92
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Joe, a user, wishes to allow his roommate to access his personal computer for Internet browsing,
but does not want his roommate to have the ability to make changes to the system. Which of
the following BEST describes the type of account Joe should create for his roommate?

a.

Guest

b.

Power user

c.

Administrator

d.

Standard

Question 93
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A user is browsing the Internet when suddenly a threatening message appears on screen
demanding a payment in order to avoid the system being disabled. Which of the following BEST
describes this type of malware infection?

a.

Virus

b.

Spyware

c.

Ransomware

d.

Adware

Question 94
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Which of the following operating systems do not require extensions on files to execute a
program?

a.

Windows 7
b.

Android

c.

Windows 8

d.

Windows Server 2012

e.

UNIX

Question 95
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Which of the following is the MOST sensitive Personally Identifiable Information (PII) and should
be shared cautiously and only with trusted resources?

a.

Mother’s maiden name

b.

Email address
c.

Phone number

d.

Last name

Question 96
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Which of the following are examples of video connectors?

a.

eSATA

b.

VGA

c.

PS/2

d.

Serial

Question 97
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Which of the following software types BEST facilitates collaboration?

a.

Video editing software

b.

Personal information manager

c.

Instant messaging software

d.

CAD software

Question 98
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A user’s laptop hard drive contains sensitive information. The user often plugs the laptop into
the corporate network. A sensitive file from the laptop has been found on another user’s laptop.
How could the user have prevented this breach?

a.

Remove shared keys from the key ring.

b.

Disable file and print sharing on the laptop.

c.

Set the read-only attribute on the files.

d.

Delete unused drives from network.

Question 99
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Which of the following is an advantage of installing an application to the cloud?

a.

Data is not stored locally.


b.

Service is not required.

c.

Support is not required.

d.

Internet access is not required.

Question 100
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Which of the following will allow a user to move a file from one folder to another using the
LEAST number of steps, while ensuring that the file is removed from its original location?

a.

Rename the file in its original location to a name that is not already taken in the new location.

b.

Copy the file from its original location and paste it to the new location.

c.

Cut the file from its original location and paste it to the new location.
d.

Open the file from its original location, save it to the new location, and delete it from the
original location.

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