RESEARCH PROJECT REPORT ON

“A STUDY OF CUSTOMER SATISFACTION TOWARDS

REEBOK STORE (JODHPUR)”

Submitted in partial fulfilment of the requirement of Bachelor of Business

Administration

JAI NARAIN VYAS UNIVERSITY, JODHPUR

Under the Guidance of: Submitted by

Dr. Ashwani Shah Name: Chirag Advani

Principal Enrollment No: 20R/05532

Session 2022-23

ONKARMAL SOMANI COLLEGE OF

COMMERCE
Kamla Nehru Nagar, Chopasani Road
342008(Raj.), India
 ACKNOWLEDGEMENT

I am extremely thankful to Mr. MUKUL TIWARI (General Manager) ,

REEBOK STORE , Jodhpur who gave me this opportunity to undertake this
project. Without his direction and permission, I could not have undertaken this
project.

I feel immense pleasure to express a deep sense of gratitude to Dr Ashwani Shah,

Principal, Onkarmal Somani College of Commerce, Jodhpur for the time to time
guidance. I would also thankful to my faculty for their constant support and
guidance for throwing a good insight at the practical aspect.

Lastly, I would like to thank all the employees of the organization and my fellow
classmates , who offered their opinions and suggestions throughout my project.

SIGNATURE OF CANDIDATE
 STUDENT DECLARATION

“ CUSTOMER SATISFACTION ON REEBOK SHOES ”

I hereby declare:
1. That the work presented for assessment in this Research Project is my own, that it has

not previously been presented for another assessment and that my debts (for words,

data, arguments and ideas) have been appropriately acknowledged.

2. That the work conforms of the guidelines for presentation and style set out in the

relevant documentation.

Date : 13/03/2023 Signature of Student

Place: Jodhpur Name of Student : Chirag Advani

Enrollment No: 20R/05532
BBA Final Year Session 2022-23
 CERTIFICATE

This is to certify that Mr. Chirag Advani , Enrollment No. 20R/05532 has proceeded under

my supervision his/her Project Report on “ CUSTOMER SATISFACTION ON REEBOK

SHOES ”

The work embodied in this report is original and is of the standard expected of a BBA student

and has not been submitted in part or full to this or any other university for the award of any

degree/diploma. He has completed all requirements of guidelines for project report and the

work is fit for evaluation

(Dr. Ashwani Shah)

Principal
Onkarmal Somani College of Commerce