AI Use Case Compendium Book PDF

Ministry of Housing and Urban Affairs
Government of India
ARTIFICIAL INTELLIGENCE
USE CASE COMPENDIUM
TABLE OF CONTENTS
MOBILITY
Introduction to AI
1. Agartala: Easing its traffic management through AI and ML
2. Ahmedabad: AI helping in better Traffic Management
3. Bengaluru: Adopting AI for Automatic Number Plate Recognition
4. Jabalpur: Adopting AI to Manage Traffic and Enforcing Traffic Rules
5. Nagpur: Managing Traffic and Enforcing Traffic Rules using AI
6. Pimpri Chinchwad: Enforcing Traffic Rules by adopting AI
7. Prayagraj: Ensuring Better Traffic Management, Waste Management and Safety using AI
8. Ranchi: Adopting AI to Manage Traffic and Enforcing Traffic Rules
9. Satna: Managing Traffic and Enforcing Traffic Rules by adopting AI
10. Surat: Adopting AI for BRTS & City Bus Service.
11. Tumakuru: AI mastering the Integrated City Management Command and Control Centre
12. Varanasi: Using AI for Effective Traffic Management
13. Visakhapatnam: Effectively Managing Traffic Using AI
14. Visakhapatnam: Easing Traffic Movement Using AI
15. Kalyan Dombivali Municipal Corporation: Adopting AI to enhance Law enforcements services
SAFETY AND SECURITY

16. New Town Kolkata: Mitigating COVID-19 impact by adopting AI
17. Pimpri Chinchwad: Ensuring Traffic Safety using AI
18. Pimpri Chinchwad: Monitoring City’s Security using AI
19. Varanasi: Ensuring the city’s security by adopting AI
20. Varanasi: AI in Monitoring of Public Safety during Pandemic
21. Visakhapatnam: Making the city a safer place to live using AI
WASTE MANAGEMENT
22. Varanasi: Efforts to make the city cleaner using AI
23. Visakhapatnam: Creating a Healthy Metropolis using AI
EDUCATION
24. Belagavi: Adopting AI to Enable the Digital Education
25. Pimpri Chinchwad: Adopting AI to Measure the Education Effectiveness in Municipal E-Classrooms
TABLE OF CONTENTS
E-GOVERNANCE
26. Bengaluru: Adopting AI to enhance Law enforcements services
27. Bengaluru: Adopting AI for Sentiment Analysis of the citizens
28. Jaipur: AI plays a major role in the effective governance system
29. Pune: AI boosting efficiency in Property Tax Assessment
ENERGY
30. Bhopal: Installs AI-powered Smart Poles Across the City
GLOSSARY
AI Artificial Intelligence
ANPR Automatic Number Plate Recognition
AR Augmented Reality
CCTV Closed Circuit TV
GPS Global Positioning System
ICCC Integrated Command and Control Centre
ICT Information and Communication Technology
IoT Internet of Things
ITMS Intelligent Transport Management System
ML Machine Learning
PAS Public Address Display
RLVD Red Light Violation Detection
VR Virtual Reality
INTRODUCTION TO AI
The ever-expanding use of Artificial Intelligence (AI) and machine learning (ML) in various
sectors has triggered interest and numerous opportunities for governments across the
world. By deploying AI in the public sector, traditional ways of working can be changed
extensively to bring in more efficiency and effectiveness in service delivery. AI has the
potential to make sense of the vast data being collected and generate actionable insights.
This can help improve the performance of cities, optimize operational costs and resources
and enable proactive citizen engagement, thus enhancing quality of life of the citizens.
The Ministry of Housing and Urban Affairs has spearheaded the establishment of
significant building blocks for data, along with robust governance structures and toolkits
to enable their success. Thus, it is best placed to leverage the work of these interventions
through the thriving ecosystem partnerships to dovetail into exploring the use of
emerging tech solutions to address the requirements of the ever-expanding needs of
urban India.
Recognizing the value of AI, the Smart Cities Mission at the Ministry of Housing and Urban
Affairs is developing an AI Playbook for Cities to enable cities to utilize the power of AI for
urban governance, thus making them more efficient, liveable and sustainable. It
emphasizes on how cities may operationalize this technology to improve the overall city
functioning and service delivery to citizens.
It is heartening to note that some of the smart cities have already begun deploying AI
solutions in their cities to good effect. Thus, in addition to the AI Playbook, this AI Use Case
Compendium will help cities learn from each other and follow the best practices
implemented so far. This document highlights the role of AI as a solution to address the
pervasive challenges in Indian cities. The use cases are spread across various urban
domains like Mobility, Safety and Security, Waste Management, Education, E-Governance
and Energy.
MOBILITY
1 AGARTALA
Easing its traffic management through
AI and ML
1.1 Problem Identification

Traffic Management emerged as a priority issue in Agartala city considering the narrow roads and climatic
implications. The city officials decided to put an end to this problem by developing a robust solution for
better traffic management, traffic efficiency enhancement, and seamless citizen services provisioning.
1.2 Role of AI in Solution

Agartala City deployed an Adaptive Traffic Control System (ATCS) taking considering the rapid and
continuous increase of number of vehicles corresponding to the available traffic infrastructure. ATCS is an
integrated solution of the Intelligent Traffic anagement System (ITMS). The city officials engaged
technology solution providers for the implementation of solution using AI and ML.
The solution comprises of Traffic Controller module from “Onnyx” which is connected to the vehicle
density camera from “Flir” which captures vehicle density at junctions and sends an electrical pulse to the
Onnyx. The traffic Controller then takes a decision whether to keep the status of the traffic LED’s to
‘Green’ or whether to change the same to ‘Red’ for a particular traffic lane. Predictive analysis was arrived
through the mining of historical data cumulated over months, thereby assisting in Machine Learning (ML)
for ease of traffic movement.
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Key Highlights of the implementation
The traffic density AI algorithm was finalized and arrived at through behavioral study of traffic vehicle density
across all the 22 junctions at different times of the day.
The AI algorithm was optimized through predictive ML (Machine Learning process) using historical traffic
density data resulting in inefficient traffic movement across these junctions.
1.3 Implementation Process

Implementation of ITMS was one of the smart interventions which were part of Agartala Smart City scope,
deployed through MSI RFP along with other initiatives.
Support Ecosystem: MSI - Honeywell Automation India Ltd, Consultant –Price water house Coopers Pvt
Ltd, Traffic Department, Govt. of Tripura
Tech Providers: Onnyx, Flir & CDAC
Scale of Deployment
This ITMS intervention has been done for 22 junctions across the city of Agartala.
Traffic department has plans to further scale up the scope of deployment including – number of junctions,
area, units etc.
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1.4 Challenges faced during Implementation
• One of the challenges faced during the implementation was narrow roads with minimum carriage way.
• Secondly decision on positioning of the virtual rectangular loops which was monitored by ‘Flir” camera.
• Human factor was the major challenge during the implementation of ITMS adaptive and predictive
solution since vehicle owners were not accustomed to stop at designated stop lines at traffic junctions of
Agartala city. This human action resulted in incorrect vehicle density being captured by “Flir” camera with
a corresponding wrong input pulse being fed to the “Onnyx” Controller which initially resulted in long
wait time for vehicles at these junctions. This was mitigated through stringent action taken by Traffic
Department; Govt. of Tripura wherein stop-line outliers were penalized, and fines were imposed.
1.5 Impact created on City

The city evidenced huge paradigm shift with respect to tangible and intangible benefits achieved post
deployment of this ITMS AI solution.
An analysis for one junction Durga Chowmuhani was done to determine average wait time for both pre &
post ITMS intervention. It was observed that in the month of September 2020 prior to the Go-Live of the ITMS
solution the average wait time during peak hours was minimum 50 seconds and a maximum of 72 seconds
respectively as seen in Graph-I.
Durga Chowmuhani junction average wait time in seconds pre-ITMS intervention
72.0
62.3 62.3 62.3 62.3 62.3 62.3 62.3 62.3

59.8 59.8 60.5 59.3 59.3 60.5 59.8 60.5 59.8 60.5 59.8 59.8
56.9 56.3 56.3 56.3 56.3 56.3
53.8
50.0 50.0
Post Go-Live of this solution at the junction in October 2020 it was observed that there was a significant
improvement in average wait time with a minimum of 8 seconds and a maximum of 15.3 seconds of wait time
as seen in Graph-II.
Durga Chowmuhani junction average wait time in seconds pre-ITMS intervention
15.3 15.3
14.8
12.8 12.8 13.3 12.8

12.3 12.5 12.3 12.3 12.3
11.5 11.5 11.8
11.0 11.0 11.0
10.5 10.5
10.3
9.8 9.8 9.5 9.5 9.5
9.0 9.0
8.0 8.0 8.3
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1.6 Key Learnings from Deployment
• One of the challenges faced during the implementation was narrow roads with minimum carriage way.
• Secondly decision on positioning of the virtual rectangular loops which was monitored by ‘Flir” camera.
• Human factor was the major challenge during the implementation of ITMS adaptive and predictive
solution since vehicle owners were not accustomed to stop at designated stop lines at traffic junctions of
Agartala city. This human action resulted in incorrect vehicle density being captured by “Flir” camera with
a corresponding wrong input pulse being fed to the “Onnyx” Controller which initially resulted in long
wait time for vehicles at these junctions. This was mitigated through stringent action taken by Traffic
Department; Govt. of Tripura wherein stop-line outliers were penalized, and fines were imposed.
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City Leaders Tech Providers

Great learning for the primary stakeholder – the Traffic Both Onnyx & Flir benefitted through this intervention in
Department, Government of Tripura in respect to respect of experiential learning from the heterogenous on-
efficient way of traffic management thereby reducing ground implementation challenges faced for Agartala
human effort /intervention to minimum. which may help them in cities with similar city landscape
and topography.
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2 AHMEDABAD
AI helping in better Traffic
Management

Ahmedabad being a metro city with chocked roads faces a huge challenge in traffic management, with
increasing traffic signal offenders. The city decided to put an end to the problem by ensuring strict
compliance of traffic rules thereby avoiding issues of Traffic congestion, accidents, safety, commuters
travel time and rising pollution.

The surveillance cameras have been trained to capture the number plate of each vehicle and colour of the
traffic signal using artificial intelligence. This helps in recognizing the signal violators when the traffic light
is red.
Events of red-light jumping offence gets captured automatically by RLVD system and challan gets
generated against the offender.
• 92 junctions are being made zero tolerance for red light violation.
• Red Light Violation Detection and Automatic Number Plate Recognition.
• Integration with VAHAN portal of RTO.
• Data collected from 6000 surveillance cameras including ANPR and RLVD.

The project was undertaken under Smart City Mission with full deployment through RFP.
Support Ecosystem: City Traffic Police Department as a key user department, SCADL, PMC
Tech Providers: M/s. Trimax Smart Infraprojects Pvt. Ltd.
Scale of Deployment
Currently the system is installed at 92 junctions with data from 6000 surveillance cameras.
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• Making Citizens to be aware about the system and their acceptance for the challan generated through
the system.

• More than 50 lakh challans issued till date and approx. 38Cr recovered in fine in about 2+years.
• Better traffic planning, improved traffic management system with discipline towards traffic rules.
• With 6000 cameras, city has become safer, and surveillance has contributed to solving many criminal
cases and monitoring important large-scale events like Rathyatra, Tajiya, Ganesh Visarjan.
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Continuous and efficient monitoring has Identification and prioritization of surveillance
improved the traffic behaviour in the city areas.
whereas penalizing the violator through E-
Challan has played major role.
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3 BENGALURU
Adopting AI for
Automatic Number Plate Recognition

Bengaluru city’s expressways are prone to accidents due to over speeding, negligent driving. The city
officials decided to put an end to the problem by identifying a solution that ensures better traffic
management, reduce accidents and minimizes the negative impacts that degrade traffic efficiency. The
ANPR system is being integrated with ICCC to receive alarms/alerts for the flagged vehicle (with number
tagged as “Suspicious”, “Stolen”, “Over speeding”) across the city on map with relevant alert.

By using AI technology, following key parameters would be displayed on a dashboard which would be
monitored by stakeholders and necessary action shall also be taken, if required.
• Number of Flagged vehicles (with number tagged as “Suspicious”, “Stolen”) alarm generated.
• No. of Flagged vehicles from Zone & Ward.
• The ICCC system should be integrated to receive alarms/alerts from Vendor for the flagged vehicle
(with number tagged as “Suspicious”, “Stolen”) across the city on map with relevant alert.
• The dashboard has been planned to be created.

The project was implemented through RFP process and it was for full deployment without any POC.
Support Ecosystem: Pentaho Enterprise Edition, Bengaluru smart city Ltd. (BenSCL).
Consultant: iDeck, BTP department.
Tech Providers: Fluent Grid
Scale of Deployment
Currently, the system is installed as an Analytics Dashboard in ICCC of Bengaluru.
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• Fetching data from other stakeholder departments
• Managing the server space to store the captured events by the system

• All alarms generated by the vendor system are received successfully by ICCC and are shown as events for
immediate action.
• The system is also useful for capturing events like wrongly parked vehicles and, wrong direction driving
that helps to control the traffic jams in the city.
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Real time identification of flagged vehicles or Individual systems installation and connectivity
area wise vehicle violations helps better traffic establishment Interface specification document
management. agreed between the systems.
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4 JABALPUR
Adopting AI to Manage Traffic and
Enforcing Traffic Rules

Jabalpur city due to rapid expansion of the urban areas, have been facing problems of higher traffic
density on the roads which ultimately lead to traffic jams, violation of traffic rules, erratic driving etc. The
city officials took a step up and decided to bring in change to this pattern among commuters by
accessing real-time information from vehicles for traffic management through an AI solution in a single
user interface.

AI and Machine learning including computer vision technology that adds an intelligent layer to standard
IP cameras. This allows multiple kind of violation detections and help generate alerts for the same.
Through an Automatic number plate detector Camera, Speed Violation & Red-light violation detection
cameras the vehicle number plates are being captured, along with their speed (SVD camera) while they
pass through the signal/arm. This helps the traffic departments to identify and track the violations being
made by the driver/vehicle for the necessary issuance of challan.
For instance, using Intelligent traffic Control system at the junction, traffic signal time is automatically
adjusted as per the traffic/vehicle density on side of the road/lane captured through a CP plus camera
based on ROI frame. The number of RoI frames are generated to enable the software for estimating the
signal time at the junction thus, enabling more time for the congested lanes and roads to clear.
a. Traffic signal time is automatically adjusted through the Intelligent traffic Control system at the
junction (a set of hardware and software).
b. Improved traffic/congestion management in the city during peak hours and reduction in the travel
time of the commuters.
c. City traffic police to identify and track the violations for the necessary issuance of challans through an
Automatic number plate detector Camera, Speed Violation & Red-light violation detection cameras.
d. Enforcing the traffic rules remotely from the command centre while getting real-time camera feed of
the junction.
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Support Ecosystem: JP Softek, Traffic Police, M/s PwC (PMC), Jabalpur Smart City Ltd, Nagar Nigam, and
Postal Department
Tech Providers: M/s Technosys Pvt. Ltd.
Scale of Deployment
• 132 Automatic number plate cameras were installed at 21 junctions.

• 49 Red-light violation detectors at 12 junctions.
• 36 Speed violation detection cameras at 05 junctions.

• Non-standardized number plates used by some vehicle owners hindered clear and proper identification.
• Special drives were made to enforce the adoption of standardized number plates.

• Effective enforcement of traffic rules and issuance of challans for every violation as per traffic rules.
Inculcating better traffic sense among the commuters thus realizing safety and security on the road.
• Through traffic congestion management travel time of the commuters in the city is reduced to a great
extent. Ensured penality for the violators through vehicle e-challan. Approximately an amount of 3.0
crore as challan amount have been recovered till date during 2018-2021. The period also covers the
Covid pandemic times where challan activity was minimum.
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The intervention of AI enabled sensor-based Provisioning of higher and reliable internet
technologies for realizing automation in city traffic bandwidth for efficient operation of field devices.
management is an essential requirement. Ensuring proper coordination among various
Pushing a greater thrust on the adoption of ICT- stakeholders i.e., Police & various civic bodies
based technologies for improvement of city services including the citizens.
and ensuring greater citizen satisfaction towards
civic authorities.
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5 NAGPUR
Managing Traffic and
Enforcing Traffic Rules using AI

In Metro cities managing the road traffic is a huge challenge and traffic signal offenders takes it to next
level. For controlling the traffic jumping offence in the city, Nagpur smart city implemented ‘Red Light
Violation Detection System’ (RLVD) System for detection of red-light violation by any vehicle passing
through the region of interest.

By using AI and ML analytics on surveillance cameras, events of red-light jumping offence get captured
automatically by RLVD system and challan against the offender gets generated.
The system is built by using Computer Vision Technology. Different images of traffic signals like red,
orange/umber and green were used to train image processing algorithm for understanding traffic signal
status through real tamest Camera feed.
The field view of area is marked in front of stop line. As camera detects the Red-light traffic signal, the
algorithm captures the images of vehicle and number plate jumping the stop line.
• Improved traffic/congestion management in the city during peak hours and reduction in the travel
time of the commuters.
• City traffic police to identify and track the violations for the necessary issuance of challans through an
Automatic number plate detector Camera, Speed Violation and Red-light violation detection cameras.
• Enforcing the traffic rules remotely from the command centre while getting real-time camera feed of
the junction.

RLVD system is one of the components of Nagpur smart city under ICCC projects. The implementation of the
project is done by system Integrator (S.I.) of Nagpur Safe and Smart City project and is being used by Nagpur
Traffic Police department.
The system is implemented by using an open computer vision library and YoloV3 algorithm. Annotated
Images were used for creating dataset and this dataset was used to train the algorithm for detecting red light
traffic signals and vehicles in the field of area when the signal is red.
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RLVD systems functioning is based on four cameras working as a single unit. Out of the four cameras, one
camera is used for capturing the status of the signal (i.e., Red/Green/Orange) and captures the event as proof
of violation. The other three cameras are used for capturing the Number plate of the vehicles jumping the
Red signal.
Support Ecosystem:Traffic Police Department Nagpur, Nagpur Smart and Sustainable City Development
Corporation Limited (NSSCDCL), Nagpur Municipal Corporation (NMC), SI M/s Larsen and Toubro Limited.
Tech Providers: M/s L&T is Master System Integrator & Service Provider
Scale of Deployment
• Currently the system is installed at 60 major traffic signals in the city.

• Making Citizens aware about the system and their acceptance for the challan generated through the
system.
• Managing the server space to store the captured events by the system
• Improving the accuracy of the RLVD system
• Availability of resource requirement i.e., proper road markings, proper working of Traffic Signals, etc

• Effective enforcement of traffic rules and issuance of challans for every violation as per traffic rules.
Inculcating better traffic sense among the commuters thus realizing safety and security on the road.
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The intervention of AI-based technologies for Use of ML is key requirement to identify non-
realizing automation in city traffic management. standard number plates.
It is possible to increase the proper mobility on the Ensuring junction and another necessary
roads as well as following of traffic rules by the infrastructure improvement prior to solution
citizens. implementation as not ensuring the same caused a
delay in the implementation.
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6 PIMPRI CHINCHWAD
Enforcing Traffic Rules by
adopting AI

Enforcement of traffic rules is important to address the increasing traffic challenges. PCMC decided to
monitor the traffic violations by ‘Red Light Violation Detection System’ (RLVD) System for detection of
red-light violation by any vehicle passing through the region of interest.

Surveillance and ANPR cameras with Red Light Violation enabled AI feature are installed at Traffic
Junctions. Vehicles moving during Red Light, ANPR camera will capture Vehicle Number plate and
Surveillance camera will capture Vehicle with Red Light signal creates an alert and send it to Command
and Control centre as Red-Light Violation detection.
The movement of vehicles is monitored with respect to the signalling at junctions. Status of signals is
captured as a proof of violations, along with the vehicle number captured.
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A Proof of Concept (POC) is being conducted at selected 10-12 locations. Based on real-time alarms
generated & analysis of the alarms, results are being improved at selected POC sites. The rolloutAI-
basedased analytics at remaining camera locations shall be done subsequently.
Support Ecosystem: MSI: Tech Mahindra led Consortium

Consultant: Ernst & Young LLP
Client: PCSCL & PCMC IT & Telecom
Tech Providers: OEM: Videonetics Pvt Ltd
Scale of Deployment
City Surveillance and Traffic Cameras across identified areas of the city:
• No of Locations: 606
• No of Fixed Box Cameras: 1520
• No of ANPR Cameras: 850
• No of AI Licenses: 1000 (Dynamic)

• Identification of correct site for use case deployment.
• Configuration of use case at camera level.
• Operator training for classification of alarms and their hands on the system.
• Practical challenges on the field.
• Operator performance with respect to the monotonous work.
• Continuous attentiveness of operators.

Improvement in correct alarm generations and reduction in false alarms. Addressal of correct alarms
effectively in short duration.
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Confidence increased for AI usage in other urban Better understanding of client requirements,
domain areas. Technological hurdles and ways to address the
same.
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7 PRAYAGRAJ
Ensuring Better Traffic Management,
Waste Management and Safety using AI

Prayagraj has identified the persistent issues of Traffic management, Solid waste management, Safety and
Security and prioritised to address the challenges using technological intervention.

Video Analytics provides the data as per defined analytics for the future planning and processionary
action for the solid west management, Traffic improvement and citizens safety.
SWM/Vandalism -
• Identifying the places/ areas with graffiti for further cleaning and preventive action plan to minimise
such activity and help to keep the area clean.
• Real-time vandalism detection by monitoring object activities and take the prompt action against such
activity.
Debris and Garbage detection -
• Detection of debris and garbage cleaning activity initiated by the municipal team as per define SOP.
Traffic Management -
• Detection of Parking violations, speeding vehicles, Wrong way, or illegal turns
• Identify the areas where such violation is trending.
• Based on the report traffic police plan the enforcement for action.
Citizens Safety -
• Detecting the suspicious person/ activity at sensitive locations (Loitering detection).
• Controlling the inflow/outflow of the public in case of large gatherings.
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AI Based Intelligent Video Analytics solution is designed in a way to create alerts on decisive events as per the
scope of the analytics requirement. Once the area is identified, post that CCTV cameras are placed at the right
positions to capture the events.
Support Ecosystem: Prayagraj smart city, Municipal corporation, Department of police Project
management team.
Tech Providers: Larsen & Toubro Ltd, Construction - Smart World & Communication
Scale of Deployment
• Currently the system is installed at 60 major traffic signals in the city.

• Collection of events for the ML of defined use cases.
• Training of the police department, municipality for the seamoth use and understanding of the SOP and
digital approach.
• Challenge for the deployment of FRS system since the position of the camera is used for the general
surveillance system.
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• Better monitoring of the Traffic for smooth flow and safe commute.
• Improved AI Based Intelligent Video Analytics service through efficient staff deployment.
• Reduction in Accidents and Traffic Jams by continuously monitoring the flow.
• Improved safety for the citizens by reduction in the crime rate.
• Efficient monitoring of the cleanliness in the city by deploying waste management analytics.
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Requirement of resources such as internet and • Integration with the integrated command and
upgradation of existing infrastructure prior to control platform.
implementation of such solutions.
• Deployment of SOP manual and automatic for
policing and municipal.
• Implementation of AI in field infra.
• Accuracy & precision of the detection of event.
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8 RANCHI
Adopting AI to Manage Traffic and
Enforcing Traffic Rules

In Metro cities managing the road traffic is a huge challenge and traffic signal offenders takes it to next
level. For controlling the traffic jumping offence in the city, Nagpur smart city implemented ‘Red Light
Violation Detection System’ (RLVD) System for detection of red-light violation by any vehicle passing
through the region of interest.

Ranchi Smart City has established command control and communication centre (C4) to resolve and
monitor traffic management issues. Al-based Automatic Number Plate Recognition (ANPR) cameras, Red
Light Violation Detection (RLVD) system, Speed Violation Detection (SVD), integrated e-Challan and
Adaptive Traffic Control System (ATCS) have been deployed to manage all the components of the traffic
management in the city. Through the deployment of these systems, the city is now able to capture data
like count of over speed vehicles; others state registration vehicles, real-time and live images and video
segments, tracking activity and behaviour to check for any deviations from the normal pattern, Vehicle
volumes, Vehicle classifications, Vehicle and Lane Occupancy.
A customized signal coordination algorithm that enables the city to use real-time updating technology
for efficient traffic flow has been installed at 81 locations in Ranchi. Traffic control systems are designed
to reduce delays experienced by vehicles traveling through intersections by manipulating signal schemes.
In C4, Metadata (Reporting Management Software) provides higher flexibility with plug-in-driven
architecture and widgets-driven visualization. Its single window dashboard enables both IT admin and IT
reports as per the city’s business needs. Metadata reporting has all that is needed to solve today's
complex IT- traffic challenges of the city.
• Al-based Automatic Number Plate Recognition (ANPR) cameras and software used to provide vehicle
identification or detect crimes and violations in real time.
• Al based Red Light Violation Detection (RLVD) system is fully automated mass surveillance system
identifying vehicles jumping the red light, stopping after the red-light mark, and over the zebra-
crossing.
• Implementation of Speed Violation Detection (SVD) system and integrated e-Challan to identify
vehicles not adhering to the permissible speed limits on the roads, is very robust.
• AI - Adaptive Traffic Control System (ATCS) automatically adapts the timings of traffic lights based on
real-time traffic conditions to optimize the flow of traffic.
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Support Ecosystem: State Government, Transportation Departments, RMC and Ranchi traffic police
Tech Providers: Honeywell Automation India Limited
Scale of Deployment
The city plans to develop more junctions by installing the system equipment. Upgradation of six locations
out of 81, development of smart lighting, solid waste management processes, and a business model for C4
that uses VMSB and PA are envisioned.

• Inability to utilize vehicles' capacity, inefficient route management, and ability to track shipments were
the challenges that were overcome.
• Delay in receiving approvals from the RMC, Electricity department, Transport department, and the City
Police Department.

• Ranchi Traffic Management Systems are solutions that municipalities integrate into traffic cabinets and
intersections, to make fast, cost-effective improvements in traffic.
• NPR, ATCS, PA, ECB, and VMSB are all used at Ranchi deployment Smart Traffic Engineering to ensure
fast, free and efficient traffic with fewer accidents.
• Mass surveillance system is identifying vehicles jumping the red light, stopping after the red-light mark,
and over the zebra-crossing.
• AI - Adaptive Traffic Control System (ATCS) is a resolve that automatically adapts the timings of traffic
lights based on real-time traffic conditions to optimize the flow of traffic.

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• The intervention of AI-based technologies for • Use of ML is key requirement to identify non-
realizing automation in city traffic management. standard number plates. The training data needs to
• AI and ML based ATCS becomes useful for the be verified and updated for testing the algorithms.
problems that are essential to rectify but difficult • The Algorithms needs to modify for long distance
with manual system. number and event detection.
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9 SATNA
Managing Traffic and Enforcing Traffic Rules
by adopting AI

Traffic management with enforcement of traffic rules is important to address the ever-growing traffic
challenges. Satna has decided to monitor the traffic violations by ‘Red Light Violation Detection System’
(RLVD) System for detection of red-light violation by any vehicle along with ANPR to read the licenses of
the vehicles passing through the region of interest.

Surveillance and ANPR cameras with Red Light Violation enabled AI feature are installed at Traffic
Junctions.
Automatic number plate recognition (ANPR) is a computer vision practice that allows devices to read
license number plates on vehicles quickly and automatically, without any human interaction. Hence, ANPR
is used to capture and identify any number plate accurately through the use of video or photo footage
from cameras.
Red Light Violation Detection (RLVD) system is a fully automated mass surveillance system identifying
vehicles jumping the red light, stopping after the red-light mark, and over the zebra-crossing.
When a vehicle violates the Red Light, the ANPR camera will capture the vehicle number plate and the
surveillance camera will capture the vehicle with a Red-Light signal to create an alert.
• Cameras installed were being used for surveillance and monitoring traffic behaviour across various
locations and E-challan is generated for validated violations.
• ITMS cameras come in handy for police to check crimes. The camera captures video of high resolution
which makes it easy to identify people and do live view surveillance.
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ITMS Project was done by Satna Smart City through an RFP process. After the finalization of the bidder, the
project is implemented in Satna city.
Execution process is described as below:
Stage 1- Completion of Site Survey.
Stage 2- Project Inception.
Stage 3- Delivery and Receipt of Hardware and Software at site (Warehouse) and after verification of such
items by SSCDL.
Stage 4- Power-up (for hardware), Installation, Configuration and Application deployment, Integration and
Go-Live.
Stage 5- Completion of Integration requirements.
Stage 6- Dry Run and Go-Live.
Support Ecosystem: MSI: Satna Smart City

Consultant: Price water house Coopers Pvt. Ltd., Satna Municipal Corporation
Tech Providers: Technosys Security Systems Pvt. Ltd.
Scale of Deployment
City Surveillance and Traffic Cameras across the city:

• No of Junctions: 14
• Total Area : 71 Sq. km
• No of RLVD Cameras: 60
• No of PTZ Cameras: 54
• No of ECB Cameras: 34
• No of Surveillance Cameras: 200

• Better sense of order on roads by efficient prosecution of traffic violators and traffic law enforcement.
• Ability to assimilate and analyse Real Time traffic information and historic trends to support decision
making on traffic management strategies.
25
• Ranchi Traffic Management Systems are solutions that municipalities integrate into traffic cabinets and
intersections, to make fast, cost-effective improvements in traffic.
• NPR, ATCS, PA, ECB, and VMSB are all used at Ranchi deployment Smart Traffic Engineering to ensure
fast, free and efficient traffic with fewer accidents.
• Mass surveillance system is identifying vehicles jumping the red light, stopping after the red-light mark,
and over the zebra-crossing.
• AI - Adaptive Traffic Control System (ATCS) is a resolve that automatically adapts the timings of traffic
lights based on real-time traffic conditions to optimize the flow of traffic.
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• Enhanced situational awareness of existing traffic Ensuring proper coordination among various
conditions on real time basis. stakeholders i.e., Police & various civic bodies
• Creating linkages to support information sharing including the citizens.
through Traffic Controllers, Variable Message
Signs, Public Address (PA) systems etc.
26
10 SURAT
Adopting AI for BRTS &
City Bus Service

The mobility vision is defined as ‘SARAL’ which stands for Safe, Accessible, Reliable, Advanced and Low-
carbon mobility for Surat city. Saral also means SIMPLE in Indian languages and it states that ‘Saral
Parivahan –Sumrudh Janjeevan’ meaning ‘Simple Transport towards ensuring Prosperous and Enriching
Quality of Life for people of Surat’. Integrated mass transit system is planned and already under
implementation with integration of India’s longest dedicated BRTS corridor, City Bus Service (CBS) and
High Mobility Corridor (HMC) as a part of integrated public transportation system initiatives.

Surat Public Transport’s Vehicle Planning and Scheduling System was prepared by extracting data from
Intelligent Transit Management System and Automatic Fare Collection System. The dashboard acts as an
AI which is being used to study the real time demand of various routes and to study the boarding and
alighting pattern.
City bus network was planned and made operational in such a way that BRT stations act as an
interchange for both the system. This provides easy and convenient transfer for passengers. Single
ticketing system with fare integration is developed to make travel convenient for the people of the city.
With the transport system integration, the overlaps between routes have increased which has resulted
into increase in interchange percentage which needs support from real time data and data analytics using
AI algorithms. The schedules were prepared by taking real time data of all the routes into schedule
production. The routes were optimized by taking consideration into real time demand.
• To digitize the public transport network using mapping technology.

• To take real time data of all the routes and integrate it into schedule production.
• To select the routes for effective scheduling for the study by doing Transit Performance Assessment.
• To do re-scheduling by optimizing frequency and dead km based on the demand for the selected
routes.
• To create different scenarios and do comparison across the scenarios and with existing system.
• To carry out stakeholder consultation with Traffic Police, Educational Institutes, Non- Government
Organization, etc.
27
Support Ecosystem: NEC India Pvt. Ltd and ARS T&TT Pvt. Ltd
Tech Providers: Lumiplan India ITS Pvt. Ltd
Scale of Deployment
The software was used for a total of 779 fleet of buses for the entire city.

Surat had implemented Intelligent Transit Management System and Automatic Fare Collection System for
improving efficiency of Surat Public Transport System. This system has led for efficient data exchange for
implementing the Vehicle, Planning and Scheduling System. As the system has been well supported with real
time data, there were no challenges for the same.

• The AI based system provided real time useful information to public transport users (traffic density
forecasts) and on the implementation of intelligent systems to reduce negative impacts (road accidents
and traffic congestion).
• The system utilized data about time, the number of students expected to use the shuttle, and the cost of
fuel to optimize the route to reduce user pressure and minimize the carbon impact of the transportation
network.
• With the implementation of Vehicle, Planning and Scheduling, Surat Municipal Corporation saved Rs.
2.72 Crores annually by optimizing the bus network.
• The Trip adherence and Schedule adherence have increased to 98% and 97% respectively.
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Vehicle Planning and Scheduling with the intervention of Use of ML with regular updates and training data is key
AI-based technologies for realizing automation in city requirement to identify non-standard number plates.
transport management. Ensuring junction and another necessary infrastructure
Identification of new demand areas to be served by improvement prior to solution implementation as not
Public Transport can also be done using AI algorithms. ensuring the same caused a delay in the implementation.
28
11 TUMAKURU
AI mastering the Integrated City Management
Command and Control Centre

Tumakuru city lacks safe transportation compounded with road safety concerns and frequent
overcrowding of roads. To put an end to the traffic issues, the city officials decided to identify a solution
that ensures better traffic management and minimizes the negative impacts that degrade traffic
efficiency.

Intelligent Traffic Management System (ITMS) enables users to be better informed and to make safer,
more efficient, coordinated, and smarter use of transport networks. ITMS creates a perfect platform for
addressing traffic-related issues faced by traffic management authorities, in terms of predicting an
optimum route, reducing average waiting time, traffic congestion, travel cost, and the extent of air
pollution. The system aims at using artificial intelligence algorithms for predicting optimum routes based
upon traffic mobilization patterns, vehicle categorization, accident occurrences, and levels of
precipitation.
Detection of real-time traffic conditions is a critical input for efficient operations. The value of reduced
economic productivity due to time lost in traffic congestions, wastage of fuel, and the effect of pollution
is staggering. As a result, the demand for better traffic management solutions is more significant than
ever before. Adaptive Traffic Control System (ATCS) is a solution that automatically adapts the timings of
traffic lights based on real-time traffic conditions to optimize the flow of traffic. ATCS makes use of
cameras and sensors for monitoring the traffic. These sensors collect data, which are evaluated to
improve signal timings at a particular junction. The sensing network can adapt to the changing traffic
density patterns and provide necessary signals to the traffic controller or the Command Centre on a real-
time basis. It allows signals to interact with each other and make adjustments to the signal timings to
keep traffic flow congestion free.
29
Video Analytics (VA) strengthens the traffic management systems for improved security by using
metadata. The purpose of a surveillance video-based system designed for traffic analytics is to detect,
track, and analyse vehicle patterns and behaviour concerning abnormal event predication and detection
on the roads as well as the crimes. The rapid growth in the area of Internet of Things (IoT), big data, and
analytics has drastically changed the Intelligent Transportation System (ITS) over the years. There has
been an increase in the rising concerns for proper traffic management due to traffic congestion, road
accidents, potential threats, excessive pollution levels, etc. Smart solutions like VA help cater to such
problems and assist cities, pedestrians, and officials in addressing these growing concerns. Through
surveillance cameras, the police can both prevent crimes from happening and can quickly solve criminal
cases with material evidence. In addition, surveillance cameras protect against property theft, and
vandalism. It is very difficult to get away with stealing something if there are cameras filming. Through
this Surveillance we can monitor the city Activity in real time in a Remote place. Through Video Analytics
we can easily detect, track, and analyze moving or stationary objects.
• Vehicle identification using Automated Number Plate Recognition.

• Vehicle type identification using Video Analytics used to easily find the vehicle required.
• Traffic Violation Detection like red light violation, No Helmet Detection, Triple Riding etc.
• Debris on the Road, Intrusion detection.
• Vehicle Count, Traffic Analysis, Traffic Prediction.
• Adaptive Traffic Controlling to save the traffic waiting time.

POC was provided to the stakeholders and TSCL initially with a single location. After the successful
implementation of the same it is rolled out the other locations provided by the stakeholder.
Support Ecosystem: Police Department and Tumakuru Smart City Corporation Ltd
Tech Providers: Efkon India Pvt Ltd,

M/s Amnex Infotechnologies
M/s Videonetics
Scale of Deployment
1. Presently the solution is implemented at 13 junctions across the city.

2. The application is designed in a way to accommodate more junctions.

Adaptability to the automated system by the police personnel was slow in the initial phases of the project.
30
• Total Challans worth Rs 15.00 lakhs has been issued to the violators using automated system.
• 20 Incidents of garbage thrown on the road and important places are anatomically identified.
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Effective surveillance for better safety and security. 1. AI can decrease the actual workload on the
Incident detection helps in taking precautionary policemen in signals as well as the detection of
measures: the incidents is easier.
• Post-incident analysis in the video feed.
• Increase efficacy of traffic signal timings. 2. Citizens follow traffic properly and has been
• Reduce congestion through smooth traffic evident in the junctions where no vehicles are
flow. crossing the stop line on red light.
• Improve travel time reliability.
31
12 VARANASI
Using AI for
Effective Traffic Management

As a first step, Varanasi city has come up with problem identification to determine the key areas of
intervention. Traffic congestion is one of the major problems within the city which is to be addressed on
priority.

To address the traffic issues, the city officials opted for smart technological solutions that can have a
greater impact to minimize and put an end to the problem areas. Video analytics application takes the
streaming data as input - from USB/CSI camera, video from file, or streams over RTSP, and uses AI and
computer vision to generate insights from pixels for a better understanding of the environment. This
design can be the foundation layer for a number of video analytic solutions like understanding traffic flow
rate and pedestrian behaviour in smart cities.
The framework comprises stream and batch processing capabilities. Every component of the Analytics
layer, Message Broker, Streaming, NoSQL, and Search Indexer can be horizontally scaled. The streaming
analytics pipeline can be used for processes like anomaly detection, alerting, and computation of statistics
like traffic flow rate. Batch processing can be used to extract patterns in the data, look for anomalies over
a period of time, and build machine learning models. The data is kept in a NoSQL database for state
management, e.g., the occupancy of a building, activity in a store, or public movement in a train station.
This also provides the capability for forensic analytics, if needed. The data can be indexed for search and
time-series analytics. The information generated by streaming and batch processing is exposed through a
standard API for visualization. The API can be accessed through REST, WebSocket, or messaging, based
on the use case. The user interface allows the user to consume all the relevant information.
• Detecting congestion on road and generating real time alerts, so that the concerned authorities can act
upon it.
• Monitoring of congestion is done based on pre-historic data based on the traffic volume in different
time periods of the day.
• Real-time announcements through PA System.
32
An RFP was floated, and full deployment is done for the implementation of the solution.
Support Ecosystem: Varanasi Smart City/ Varanasi Police/ Traffic Team

Tech Providers: Efkon India Pvt Ltd
Scale of Deployment
• In Aligarh, the technology is deployed for all the existing junctions.

• In Varanasi, the analytics is deployed on highway entry and exit points.

• No major challenges were faced during the implementation.

• An Alternate Route plan for vehicles on or near the congested
route for ease of traffic movement through VaMS.
• A user can understand the traffic volume at different time
periods based on historic data that helps in the working of
ATCS actuated mode.
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1. Broadening of the roads based on the traffic Using congestion data and traffic volume for better
count. ATCS working.
2. Need of divider/median where traffic flow is
haphazard/abnormal.
3. Better idea on Peak traffic time.
33
13 VISAKHAPATNAM
Effectively Managing Traffic Using AI

It has been observed that the traffic violations are very high in Visakhapatnam. More than 4000 red light
violations and 100 speed violations are observed on daily basis in Visakhapatnam City. With NH16
passing through the city, the incidents of over-speeding cases are never ending. Police observe that many
road accidents were reported on the highway, when two-wheelers were hit by heavy vehicles while
overtaking or over-speeding.

AI is used to monitor the violations such as Red-Light Violations, Stop line Violations and Speed
Violations. As a part of the project, RLVD (Red Light Violation Detection) & ANPR (Automatic Number
Plate Recognition) cameras were deployed at 10 junctions.
RLVD Cameras monitor the vehicle flow at a particular junction for the red light, stop line and speed
violations. The system automatically captures the number plate and a 30 second video footage made
available for evidence. All violations are authenticated by the traffic department operators and a challan is
generated for the same and the vehicle owner will be notified automatically through SMS.
The System is integrated will the ICCC (Integrated Command Control Centre) for monitoring and
analysing the violations. An alert will be raised automatically if the red-light violations from the particular
junction are very high. The Standard Operating Procedure (SOP) followed by ICCC for a Red-Light
Violation Alert is shown in the figure below.
• Currently 65 lanes across the city are being monitored.

• Alert raised automatically if the red-light violations from the particular junction are high.
• The system can be further configured for other types of violations such as Triple Riding, No Helmet
Violation etc.
34
Greater Visakhapatnam Smart City Project envisages deployment of following components to achieve the
objectives:
• Deployment of various sensors (cameras, traffic violation, environment and weather sensors) throughout
the city to improve situational awareness.
• Development of command and communication centre for improved visualization of the ambient
situation in the city and facilitation of data driven decision making. The intent of this RFP is to invite bids
from the Bidders for the implementation of an integrated solution.
The Request for Proposal (RFP) consists of three volumes as detailed:
RFP Volume 1: Instruction to Bidders.
RFP Volume 2: Scope of work including Functional & Technical Specifications.
RFP Volume 3: Master Service Agreement.
The contract was awarded to L&T in consortium with Fluentgrid Limited after the successful bidding.
Support Ecosystem: IMT Operator, Traffic Division and Police Department

Tech Providers: L & T pvt. ltd. and Fluentgrid Consortium
Scale of Deployment
• RLVD system was implemented at 10 major junctions across the city and 65 lanes were under continuous
surveillance.
• More than 100 RLVD and ANPR cameras are installed and monitored on daily basis for any violations.
Automatic challan generation option was implemented which enables the system to send a notification
to the owner of the vehicle along with the type of violation and the details captured while violating the
signal.

• No major challenges were faced during the implementation except for identifying the locations, being a
larger city.

• After the implementation of RLVD and ANPR system, the violations have reduced drastically.
• Apart from monitoring the violations, analytics were used to analyse the violations across areas and the
frequently violated vehicles which ensures the officers to take.
• Awareness messages through PAS and VMD impacted in a positive behavioural change in the vehicle
drivers, and they are strictly following the traffic rules.
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• Using of AI has reduced the violations and Along with Adaptive Traffic Management System,
eased the process of better traffic RLVD will be effective in implementing the traffic
management. discipline among the vehicle drivers in the city.
• The citizens awareness messages helped in
positive behavioural changes.
36
14 VISAKHAPATNAM
Easing Traffic Movement Using AI

Visakhapatnam being the most populous city in Andhra Pradesh, is facing a serious problem of traffic
congestion. It is observed that the waiting time at signal times have increased significantly during the
recent times. The traffic poles are automated. Due to fixed duration of signal changes, vehicles are getting
stagnated at major junctions and the vehicles have to be stuck in traffic irrespective of traffic flow.

Adaptive Traffic Control System (ATCS) was established as a part
of System Integrator project of GVSCCL to achieve its objective
of safe and secure city. ATCS uses the AI to reduce the traffic
congestion in the city.
ATCS changes the signal based on vehicle destiny at the
particular lane i.e., each lane in the particular junction has a
different signal turnaround time irrespective of fixed time period
which eases the movement of vehicles. This ensures that the
waiting time at the signal will be reduced drastically. Hence less
traffic congestion in the city.
Apart from the signalling based on vehicle density, ATCS can also be operated in the following mode:
• Manual- The software was integrated to the COC application and the traffic signals can be controlled
manually.
• VIP mode- This ensures the smooth flow of the emergency vehicles like ambulances to skip the signals
to reach the destination faster which in turn improves the response time for the patient.

Greater Visakhapatnam Smart City Project envisages deployment of following components to achieve the
objectives:
37
situation in the city and facilitation of data driven decision making. The intent of this RFP is to invite bids
from the Bidders for implementation of an integrated solution for implementation of an integrated
solution
RFP Volume 1: Instruction to Bidders.
RFP Volume 2: Scope of work including Functional & Technical Specifications.
RFP Volume 3: Master Service Agreement.
Support Ecosystem: Traffic Division and Police Department
Tech Providers: L & T pvt. ltd. and Fluentgrid Consortium
Scale of Deployment
50 major junctions were identified in the city and ATCS was deployed at these junctions.

• Major junctions are along the NH16 and the continuous flow of vehicles in NH16 made the installation
and restoration works more strenuous. Integration with the ANPR cameras for detection of the
emergency vehicles is a bit of tedious task.

• As of now, ATCS is implemented at several junctions to ensure the smooth flow of traffic in the city. The
traffic congestion of the city is reduced after the implementation.
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• Using of AI has reduced the violations and eased Along with Adaptive Traffic Management System, RLVD
the process of better traffic management. will be effective in implementing the traffic discipline
• The citizens awareness messages helped in among the vehicle drivers in the city.
positive behavioural changes.
38
SAFETY
AND
SECURITY
15
KALYAN DOMBIVALI MUNICIPAL
CORPORATION
Adopting AI to enhance Law enforcements
services

Kalyan Dombivili Municipal Corporation understands the limitations of Conventional Crime Analysis with
using Camera Analytics. Conventional crime analysis falls short to provide quick actionable insights owing
to rudimentary analysis mechanisms such as history data, basic regression models and manual review of
criminal intelligence.
The system lacks the intelligence to identify crime hot spot areas based on geographic features predicting
offenders. Lack of effective strategy & system to intelligently assign patrol vehicles based on crime
predictions.

With an intent to attend to the problem identified in a short period of time the city officials considered
that technological intervention is the best possible solution that can maximize the result. Tech solution
providers were selected for the implementation of AI technology using Video analytics & Image
recognition.
The appropriate use of Artificial Intelligence in solving crimes helps law enforcement officers in crime
prevention and detection efficiency. AI algorithms are implemented to analyze large sets of data to find
solutions and make predictions.
Crime Prediction and Optimizing Police Presence
a) Crime Location Prediction

b) Crime Event Type Prediction
c) Event Count Prediction
d) Patrol Recommendation for Policing
Key highlights of the AI-enabled crime prediction & police presence optimization as-a-Service are
as follows:
• The AI solution utilizes advanced hot spot identification models, risk terrain analysis, regression,
classification, and clustering models for identifying and analysing patterns and trends in crime,
enabling police presence optimization.
40
• Advanced crime-mapping tools that integrate with public safety agency databases, IoT sensors and
surveillance systems to generate crime locations and recommend the best strategy to provide
effective safety services and optimize savings on resources and time.

The MSI gave a Proof of Concept (PoC) demonstration as part of the bid process.
Support Ecosystem
Master System Integrator (MSI): Consortium of NEC Corporation India (Lead Bidder), Allied Digital Services
and CMS Computers
Consultant: PricewaterhouseCoopers Pvt. Ltd. (PwC India)
Key Users/Stakeholders: Kalyan Dombivli Municipal Corporation (KDMC) and its departments, Maharashtra
Police & Traffic Department
Nodal Organization for Implementation: Smart Kalyan Dombivali Development Corporation (SKDCL)
Tech Providers:
OEM: Trinity
Scale of Deployment
The total scope is as follows:
• CCTV Locations – 301 Locations
• CCTV Cameras (including Fixed Box Cameras, PTZ
• Cameras and Exit ANPR Cameras) – 877 Nos.
• Dashboard Cameras: 36 Nos.
• ITMS Junctions (along with RLVD and ANPR): 13 Nos.
• Environment Sensors: 13 Nos
41
15.4 Challenges faced during implementation
• As this is still under implementation, the challenges are in the process of being consolidated.
• Challenges faced during implementation will be shared once the implementation is completed

The benefits are not measurable currently as the implementation is on-going.
15.6 Key learnings from Deployment
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Creating health and covid related awareness Demonstration of the technology through a
among the people autonomously without POC helped in justifying the solution, train the
human intervention is a viable proposition. AI algorithm and quick on-ground
implementation of the project
Human Resources can be freed up from routine
repetitive jobs through the use of technology
to provide higher quality assistance to citizens.
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16 NEW TOWN KOLKATA
Mitigating COVID-19 impact
by adopting AI

The Covid-19 pandemic demonstrated the importance of mitigative measures such as washing hands and
wearing masks especially in crowded places. New Town Kolkata has prioritized the safety of its citizens,
especially in crowded places to control the spread of COVID-19.

The CB Community market of NKDA witnesses a large footfall as it is a multipurpose facility with both
shops and marriage halls. The guards at CB Market instruct all visitors to wear masks, however, due to
multiple entry and exit points and a large volume of visitors visiting the market daily, some people may
evade the security. There was a requirement to detect all people not wearing masks and alert them
instantaneously to wear the mask. A detection system was required that could monitor all entry and exit
points and point out people cases not wearing masks in a high footfall environment without any time lag.
Hence an AI enabled mask detection system was installed at CB Market. Cameras were installed at all
entry/ exit points where AI enabled image processing autonomously detects people not wearing a face
mask or wearing it improperly. Data is collected from the video feed of CCTV cameras fixed at the market
entry/exit points. An audio alert is generated by loudspeakers requesting the person to wear a mask and
adhere to covid norms in both English and Bengali.
43
• AI technology with ML, Deep learning and Computer vision techniques were adopted.
• The audio alert enables enforcement of covid norms related to the wearing of masks.

A POC was carried out 3 months prior to the implementation of the project. The project was implemented by
NKDA and NKGSCCL under the Smart Cities Mission. During the RFP preparation stage, inputs were sought
from multiple video analytics solution technology providers. The technology used was AI and DL powered
image processing. The AI algorithm was trained and finalized over a period of 3 months by analysing the
video from the cameras installed at CB Market.
Support Ecosystem
MSI- NIS Facility Management Services Pvt Ltd; Urban Local Body- New Town Kolkata Development
Authority; Smart City- New Town Kolkata Green Smart City Corporation Limited
Tech Providers:
Videonetics Pvt Ltd
Scale of Deployment
The solution has only been deployed at one community market i.e., CB Market.
44
• Due to the 2nd wave of the Covid-19 Pandemic, mask wearing was made mandatory at NKDA area. The
challenge was to detect specific cases accurately in a high footfall environment and finding the exact spot
where the cameras can be installed.
• Creating a sense among the people that they are being monitored and help arrest the daily infection level
is quite a challenge. The audio message had to be clear, short, polite but persuasive and capable of
creating a sense among the people that they are being monitored and help arrest the daily infection
level.

There is a monthly reduction in the number of people visiting CB Market without wearing masks. Visitors to
the CB Market have provided feedback that the awareness created by the Mask Detection System has
reminded them to wear masks in crowded environments to mitigate Covid.
Over a two-month period from November 2021 to January 2022 the daily average number of people visiting
CB Market without wearing masks dropped by
No claim of bias by the visitors as the system is autonomous without human intervention and uniform for all.
The security guards can concentrate on higher quality assistance to visitors such as directing them to the
right shop/ floor, assisting elderly visitors etc. instead of continuously monitoring people for masks.
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Creating Creating health and covid related Demonstration of the technology through a
awareness among the people autonomously POC helped in justifying the solution, train the
without human intervention is a viable AI algorithm and quick on-ground
proposition. implementation of the project
Human Resources can be released from routine
repetitive jobs through the use of technology
to provide higher quality assistance to citizens.
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17 PIMPRI CHINCHWAD
Ensuring Traffic Safety using AI

PCMC has identified the growing traffic challenges and decided to address them to ensure traffic safety
and security. As a first step the city officials decided to monitor the vehicles by capturing the vehicles
number plate using AI.

ANPR cameras are installed at Traffic Junctions and Highways. Every Vehicles passing under the ANPR
camera will automatically get captured with Number plate and stored into the database.
• Every Vehicle Number Plate will be captured under Automated Number Plate Recognition, AI feature.
46
A Proof of Concept (POC) is being conducted at selected 10-12 locations. Based on real time alarms
generated & analysis of the alarms, results are being improved at selected POC sites. The rollout of AI based
analytics at remaining camera locations shall be done subsequently.
Support Ecosystem
MSI: Tech Mahindra led Consortium
Tech Providers:
Videonetics Pvt Ltd
Scale of Deployment
City Surveillance and Traffic Cameras across identified areas of the city:

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same.
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18 PIMPRI CHINCHWAD
Monitoring City’s Security using AI

PCMC has decided to improve the safety and surveillance of the city and monitor the movement of
vehicles and identify unattended objects at public or restricted premises to create a safer place for its
citizens.

Surveillance cameras are installed at different locations and are enabled with the Intrusion Detection AI
feature. Any kind of intrusion or unwanted access is detected, and automatic alerts are created and
displayed immediately at the Control Centre.
The Surveillance cameras are also enabled with the Unattended Object Detection AI feature. This helps to
identify the suspicious things unattended at Public/restricted premises. Once detected, automatic alerts
are created and displayed immediately at the Control Centre.
• Alert is raised upon vehicle intrusion and identification of suspicious objects within the surveillance
area.
• Controlled public premises ensuring better safety and security.

A Proof of Concept (POC) is being conducted at selected 10-12 locations. Based on real time alarms
generated & analysis of the alarms, results are being improved at selected POC sites. The rollout of AI based
analytics at remaining camera locations shall be done subsequently.
Support Ecosystem
MSI: Tech Mahindra led Consortium
Tech Providers:
Videonetics Pvt Ltd
49
Scale of Deployment
City Surveillance across identified areas of the city:
• No of Fixed Box Camera along with FRS: 30
• No of Dome Cameras: 383
• No of PTZ Cameras: 160

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same.
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19 VARANASI
Ensuring the city’s security by adopting AI

Varanasi city as part of identifying the key intervention areas prioritized the city's security by monitoring
the intrusion of vehicles/ public etc., in locations of Cantonment area, Defence land and Police
headquarters entry and exits.

Video analytics application takes the streaming data as input - from USB/CSI camera, video from file, or
streams over RTSP, and uses AI and computer vision to generate insights from pixels for a better
understanding of the environment. This design can be the foundation layer for a number of video analytic
solutions like understanding the patterns of traffic vehicles and public movements in cities. A Real Time
alert is raised, if the area is intruded. Helpful in monitoring the isolated area/govt. properties/ army
locations.
• Alert is raised to the concerned authorities if any person/vehicle/animal intrudes the area under
supervision.
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An RFP was floated, and full deployment is done for the implementation of solution.
Support Ecosystem
Varanasi Police Team
Tech Providers:
Efkon India Pvt Ltd
Scale of Deployment
It is currently deployed in the defence land area, cantonment sector, police headquarters entry/exit
locations.

• Creation of virtual zone on live environment/ traffic is the major challenge faced during implementation.

Based on the alerts generated, response team can act upon them immediately. Concerned authorities are
notified instantly through SMS/Email.
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Monitoring of Entry/Exits of In the implementation phase the actual object
people/vehicles/animals and tracking them which is required for training the model of AI is
other than scheduled office timings monitored carefully to get proper accuracy.
Tracking the sensitive areas where trespassing

is not allowed.
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20 VARANASI
AI in Monitoring of Public Safety
during Pandemic

COVID-19 pandemic is an eyeopener to the Indian cities, that made them realise the actual importance of
monitoring public safety. Varanasi city is identifying areas with large public concentrations and has taken
a decision to monitor such places for better control over them.

solutions and is also used for monitoring public movements in cities. A Real time alert is raised if the
number of people exceeds the defined count in a particular area.
• Alert is raised to the concerned authorities if the number of people exceed the normal count and an
announcement using PA/VaMS is made for crowd disbursement in such areas.
55
An RFP was floated, and full deployment is done for the implementation of solution.
Support Ecosystem
Varanasi Police Team
Tech Providers:
Efkon India Pvt Ltd
Scale of Deployment
This is deployed during sensitive times when government imposes restrictions on public gatherings during
Covid lockdown, riot times etc.

• Identification of required virtual zones in the city was a bit challenging as Varanasi and Aligarh are
congested with crowd presence.

Better monitoring of the area, where crowd gathering is not allowed, and helps the response team to act
upon them immediately.
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Monitoring of public gatherings during the Monitoring of actual object which is required
lockdown period with immediate for training the model of AI to get proper
announcements to clear out the gathering. accuracy during implementation.
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21 VISAKHAPATNAM
Making the city a safer place to
live using AI

GVMC has an area of 682 sq.km and population of more than 20 lakh, owing to the tremendous spread,
monitoring the entire city is a hectic task for the police department. The smart city has envisioned in
providing a safe and secure living for its citizens. To achieve this objective and monitor the crimes across
the city, a robust surveillance was proposed.

To make Visakhapatnam a safe and secure city, 525 cameras were installed across the city. Out of 525
cameras 100 are PTZ (Pan Tilt Zoom) cameras. PTZ cameras can be swivelled left to right, tilt up and
down, and zoom in and out of a scene. They're typically used to monitor wide open areas with 360-
degree view and can be operated through a remote camera controller.
AI was used to monitor any untoward incidents such as overcrowding or unattended baggage. The live
video feed of the cameras is processed through Video Management System (VMS) which detects the
overcrowding or the unattended baggage. After detection, an alert will be triggered in the COC
application.
An alert mechanism along with a Standard Operating Procedure is configured in the COC application. All
the concerned officials will be notified through SMS and email from the COC application.
58
• Overcrowding Alert: The police department operator will check the reason for the gathering and
ensure that the place was evacuated. The COC operator will continuously monitor the surveillance till
the overcrowding was cleared. The Standard Operating Procedure (SOP) followed by ICCC for an
Overcrowding Alert is shown in the figure below.
• Unattended Baggage Alert: The police department operator will check the reason for the gathering
and ensure that the place was evacuated. The COC operator will continuously monitor the
surveillance till the overcrowding was cleared. The Standard Operating Procedure (SOP) followed by
ICCC for an Overcrowding Alert is shown in the figure below.
• Bomb Identification Alert: In case of the bomb identified alert, the COC operator alerts the citizens
through Public Addressing System (PAS) and Variable Messaging Displays (VMD’s). The operator will
notify the fire department and ambulance service along with monitoring the situation through
surveillance. Once the situation is taken under control, the alert will be closed. The Standard
Operating Procedure (SOP) followed by ICCC for an Overcrowding Alert is shown in the figure below.

Greater Visakhapatnam Smart City Project envisages the deployment of following components to
achieve the objectives:
situation in the city and facilitation of data-driven decision making. The intent of this RFP is to invite bids
from the Bidders for the implementation of an integrated solution.
The Request for Proposal (RFP) comprised of three volumes as detailed:
• RFP Volume 1: Instruction to Bidders.
• RFP Volume 2: Scope of work including Functional & Technical Specifications.
• RFP Volume 3: Master Service Agreement.
Support Ecosystem
IMT Operator
Police department and
Traffic division, Fire Department, EMRI Service
Tech Providers:
L & T pvt. ltd. and Fluentgrid Consortium
59
Scale of Deployment
525 cameras are installed across 83 major junctions the city. Out of which 100 are PTZ (Pan Tilt Zoom
Cameras). 70 extra cameras were deployed after the implementation of the project. The scalability is planned
to be increased based on the future requirements.

• The connectivity of the Surveillance cameras was through underground cabling. Visakhapatnam has
major underground pipelines and the absence of the accurate drawings of these pipelines is the major
struggle faced during the underground cabling work.
• Visakhapatnam has an area of 682 sq.km and due to the vast stretch of GVMC limits, power feasibility and
network feasibility for the remote location was indeed a challenging job. To overcome this problem,
another network which has connectivity in the far-off places was also opted.
• Monitoring of the lux levels based on locations, identifying of areas with low lux levels and installing
infrared illuminators for 70 cameras to better capture data was a difficult task.

• The response time for the emergencies have reduced drastically with the advent of surveillance feature
and COC application.
• Surveillance and VMS is helping the police department in effective monitoring of the happenings in and
around the city.
• Surveillance cameras help in solving of crimes in shorter time periods. The recent kidnap case of a 4-day
old child was tracked within 24 hours using the CCTV surveillance.
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The officials upon realising the measure of Understanding of the lux levels for locations,
success planned for more such activities which where Infrared illuminators were to be installed.
makes the city a better place.
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WASTE
MANAGEMENT
22 VARANASI
Efforts to make the city cleaner
using AI

To make any city cleaner, at first, the pressing issue of Solid Waste is to be dealt. Varanasi with a focus to
make its city cleaner has planned for better monitoring and management of Solid waste and littering and
to have better control over the spaces.

solutions and is also used for monitoring solid waste in cities. Helps in detecting the littering on roads
and identifying the status the of waste bin (Full/empty).
• Generates a real-time alert to the concerned authorities like Municipal Corporation, SWM team,
Nagar Nigam through E-Mail, SMS etc.
62
• An RFP was floated, and full deployment is done for the implementation of solution.
Support Ecosystem
Varanasi Smart City
Tech Providers:
Efkon India Pvt Ltd
Scale of Deployment
525 cameras are installed across 83 major junctions the city. Out of which 100 are PTZ (Pan Tilt Zoom
Cameras). 70 extra cameras were deployed after the implementation of the project. The scalability is planned
to be increased based on the future requirements.

• No major challenges were faced during the implementation.

• Concerned team ensures that the litter on road is cleared or can empty the waste bin once the alerts are
received, making the place cleaner in a short time.
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Contributes to the Clean and Green city It is observed that during the implementation
missions. phase the actual object is identified which is
Fast and improved team response for clearing required for training the model of AI to get
out waste dumps, litter etc. proper accuracy.
63
23 VISAKHAPATNAM
Creating a Healthy Metropolis
using AI

Solid Waste has been a major concern in Visakhapatnam city. Due to the vast area of the city, monitoring
the garbage collection from each and every bin was a herculean task. The officials of GVSCCL aimed to
create “A Resilient and Healthy Metropolis for People” by addressing the problem.

To address the problem identified, IOT
sensor-based semi-underground bins were
installed across the ABD area with volumetric
sensors. These sensors are used to detect
the level of waste in the bin. Waste
collection monitoring by using RFID tags for
compactor bins and GPS for the garbage
weighing machines. Smart Bin Utilization to
monitor the waste generated.
The bins are integrated into the COC

application. Once the volume reaches above
90%, the garbage vehicle will be notified. The bin will be collected within SLA ensuring that there is no
garbage overflow.
They are designed to ensure that there will be no spillage while throwing the garbage or while lifting the
garbage. To adhere to the Swachh Bharat principles of source segregation, two separate bins for wet and
dry waste were deployed.
64
• 50 such bins were deployed across the city with a 1-ton capacity volume.
• Automated and on-demand servicing using volumetric sensors.
• Rule based alerts.
• Proactive tracking of 525 vehicles and dynamic vehicle route allocation.
• Missed bin alert.
• Real time weight recording at the transfer station

Greater Visakhapatnam Smart City Project envisages the deployment of following components to
achieve the objectives:
• Development of command and communication centre for improved visualization of ambient situation in
the city and facilitation of data driven decision making. The intent of this RFP was to invite bids from the
Bidders for implementation of an integrated solution
• RFP Volume 1: Instruction to Bidders.
• RFP Volume 2: Scope of work including Functional & Technical Specifications.
• RFP Volume 3: Master Service Agreement.
Support Ecosystem
SWM Operators, PHD
Garbage Collection teams
Tech Providers:
L & T pvt. ltd. and Fluentgrid Consortium
Scale of Deployment
• GPS installation for 525 vehicles.

• 50 semi underground bins with IOT sensor monitoring and RFID tags.
65
• Behavioural change in citizens for source segregation is the major challenge faced during
implementation.
• Dynamic route allocation of vehicle to optimize the garbage collection efficiency was a hurdle while
implementing the process.

• With the advent of semi underground bins, the visible cleanliness around the garbage bins have
improved.
• The grievances related to garbage overflow has reduced significantly in the areas where semi
underground bins are deployed.
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Fast and improved team response for clearing Optimisation of garbage collection efficiency in
out waste dumps, litter etc. a best possible manner.
Reduce in Littering grievances.
Improved quality of localities where bins are
deployed.
66
EDUCATION
24 BELAGAVI
Adopting AI to Enable
the Digital Education

Belagavi city has identified that 4% of the students read and 96% do not within the city. Upon analysis, it
is observed that the main reason behind this is that the book is either not exciting enough, or the story is
not to their liking. The city officials took a step up and decided to bring in change to this pattern among
citizens and students.

With an intent to attend to the problem identified in a short period of time the city officials considered
that technological intervention is the best possible solution that can maximize the result. Technology
solution providers were selected for the implementation of Deep Learning, Analytics, and AI technology.
Using Deep Learning and Analytics, the mood, the reading enthusiasm, and the interest areas were
captured. Thousands of lines of codes sit inside the eBooks (EPUB Standard supports active code inside
the eBooks and is supported on Windows, Linux, Mac, Android, and iOS), which evaluates the reader's
behaviour and feeds it to the AI algorithm. Based on the suggestion from the AI algorithm, the story
paragraphs dynamically change to the reader's interest.
It also changes the vocabulary of the future pages, basis the student's lookup for dictionary words to
make it easily readable. The same is implemented using Active eBooks for competitive examinations in a
way that the eBook automatically gives more subtle questions using different cognitive techniques based
on proficiency analytics. The cognitive deep learning algorithm will send the data to an AI learning
algorithm seated inside the eBooks.
Deep learning Analysing user AI algorithm Vocabulary Generating

& Analytics behaviour changes Interest
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• Ability to work offline and on any eBook reader.

• Language Learning is also implemented using Deep Learning and AI. Five languages were
implemented using eFlashcards that have hundreds of lines of active codes that work in tandem with
the learning algorithm. As a common phenomenon using mother tongue to translate and learn other
languages, AI ensures that the ill effect of the translation does not creep in.
• Incorporation of cognitive techniques (like fathoming, maze, Feynman, Hippocampus) are used to
feed the deep learning algorithms.
• Each eFlashcard comes with the name of the learning on the top and picks up the deficits of the
learners.

An RFP was floated. POC was done and full deployment followed. The eBooks are under use since 26th
September 2021. The vendor who had demonstrated the most effective usage and whose technology can
work offline was selected for implementation.
Support Ecosystem
PMC-MSI-Ostillio Systems Pvt. Ltd, Belagavi Smart City.
Tech Providers:
Johan Brown Pvt Ltd and Nestor Analytics
Scale of Deployment
• At present, it is one e-Library with 3 floors. Now the deployment is being scaled for Pre-Primary and
primary students in their cognitive learning.
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• Learning data is individual driven in most cases. 90% of the users visit the library for exam preparation.
• Data gathering for competitive exams is a time-consuming process and is being done rapidly.
• Initially, public and avid readers were sceptical about the value addition that AI brings in until they
evidenced it at the e-library

• First Public Library in the country to implement eBooks co-authored by Humans and Artificial
Intelligence. The editions are called hAI editions (Human assisted AI created).
• A sample of 20 teachers who were trained saw betterment in their pedagogy which reflected on student
learning and recollection. About 70 students who are preparing for competitive examinations saw
improvement in time (quickness) by 12% in 2 weeks and scores improve by 18% in 2 weeks. It also helped
in Increased confidence levels of young teachers under the age of 30.
• Various School managements have reached the Smart City Management and made a request to provide
an in-campus replica of the Smart e-Library making it accessible to school children. The schools are ready
to pay a subscription fee to the Smart City.
• eBooks whose pictures, cover, etc were created by AI and uses Active AI code inside, are created in the
name of Chief Secretary, State of Karnataka. All AI eBooks are personalized with the name of the reader
on the cover and inside as the protagonist and are for free for the citizens.
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AI in Language Learning, Competitive Offline Algorithms are the key. Traditional
Examination Preparation, and Reading is very Convolutional Neural Networks will not work in
helpful and is making advanced inroads. offline mode.
Belagavi is using the learning data collected to Vendors have to use lightweight data collection
make it better for the students to gain cognitive to ensure that the personal devices do not have
skills and score better at examinations. New their storage full.
algorithms that are being deployed include
fuzzy logic.
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25 PIMPRI CHINCHWAD
Adopting AI to Measure the Education
Effectiveness in Municipal E-Classrooms

In conventional classes, data related to the attentiveness of students, their pursuance, and attendance was
only being captured by teachers. It is getting difficult considering the teacher-student ratio was not
adequate in many schools. Also, it was experienced that teachers were not doing efficiently in his regard.
Moreover, time spent by teachers in engaging classes, their attendance, regularity to the classes, and
utilization of resources were not being recorded.

By using AI technology, the following key parameters would be displayed on a dashboard which would be
monitored by stakeholders. Necessary action shall also be taken if required.
Students Behaviour:
• Estimation of students perceived attention in the classroom.
• Classroom behaviour analysis: run, danger, fight, fall.
• Student mood and emotion analysis.
• Attendance with a timestamp of entry, exit, and duration of presence inside the class for students.
Teacher Behaviour:
• Effective utilization of smart board and black/white board.
• Time spent engaging with the students.
• Time spent idle, on phone, sitting, chatting with other staff etc.
• Attendance for teachers and regularity to the classes.
• Punishment and harassment analytics.
• Two cameras were installed in every classroom. One among the two cameras was installed above the
blackboard/ smartboard whereas the other one was placed on the opposite wall of the first camera.
• The camera installed above the blackboard/ smartboard captures students’ and another one captures
student and teachers’ data respectively. The captured data was transmitted to a server where AI
analytics software was installed. Subsequently, analytics were performed, and reports were
generated.
• Currently, due to the covid guidelines, teachers and students cover their faces by masks. Hence, the
face recognition feature is not enabled. This will be implemented in all the schools once the
restrictions are lifted.
71
AI based education analytics was a project component of municipal e classroom. Currently, this has been
implemented on pilot basis. The bidder was selected through an open competitive bidding process to
implement the project.
Support Ecosystem
Education Department & IT department PCMC
Consultant: KPMG Advisory Services Pvt Ltd.
Tech Providers:
Bennett Coleman & Co. Ltd. in consortium with Edique Solutions Pvt Ltd
Scale of Deployment
• At present, the education analytics were carried out in 3 schools and 18 Classrooms.

• Delay in implementation due to Covid pandemic with many restrictions imposed
• Delay in report generation to a server located at Command-and-Control Centre
• Lack of adequate internet infrastructure

• Data related to students attention and emotions was received as expected.
• Teachers being monitored through cameras, there is a huge improvement in their engagement with
students during classes. This is a positive aspect to municipal schools.
• HMs and Supervisors were able to better monitor and provide necessary instructions upon receiving the
analysed data.
• DSS (decision support system) is proposed to develop.
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Requirement of resources such as internet, Transmission of images at certain interval may
upgradation of infrastructure can be identified suffice the requirement.
before the implementation to ease the process. A local server at every school needs to be
deployed instead of transmitting the data to
the central server directly from cameras.
Data to be stored for at least 7 days at a
different server and reports to be stored
permanently at another server.
Real time analytics is difficult to practice in day-
to-day operations but is expected to
evolve/mature over the period of time.
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E-GOVERNANCE
26 BENGALURU
Adopting AI to enhance Law
enforcements services

To register multiple department grievances, citizens need to various departments or websites or dial
various numbers. Chatbot facilitates Data dissemination and Grievance redressal from a single platform,
without human intervention.

By using AI technology, the following services would be facilitated.
• Multi department grievance registered and pushed to the respective department for redressal.
• Status of the complaints of various departments which are integrated into this system, can be fetched
from this platform.
• Accurate Chatbot functionality has been integrated into Bengaluru Smart City Web Portal.
Deployment into Bengaluru Smart City mobile app and Open Data Portal is underway.
• A citizen can either get information or register a grievance and get it redressed without human
intervention.

Support Ecosystem
Azure, Bengaluru smart city Ltd. (BenSCL).
Infrastructure Development Corporation (Karnataka). iDeck
Tech Providers:
Fluent Grid
Scale of Deployment
• At present deployed as Web portal, Mobile app, Open Data Portal.
75
• Gathering multi department data to get it disseminated.

• With no physical contact, citizens can lodge grievances for multiple departments from a single interactive
window.
• Data can be fetched without human intervention.
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New technological intervention to support Deploying Chat bot in different environments
citizens. like portal and mobile app.
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27 BENGALURU
Adopting AI for Sentiment Analysis
of the citizens

Monitoring Social Media Complaints for understanding the citizens sentiment towards urban
administration.

By using AI technology, the following key parameters would be displayed on a dashboard which would be
monitored by stakeholders and necessary action shall also be taken, if required.
• Total Tweets captured
• No. of positive tweets
• No. of negative tweets
• No. of Neutral tweets
• Sentiment Tread
• Top 5 most liked Tweets
• Top 5 most Retweeted tweets
• The ICCC system will be integrated with the Solution and provides analytics based on the social
media feed collected from the open social data from Facebook, Twitter etc.
• Gathering and generating actionable items by raising the incidents in real time.

The project was implemented through an RFP process and it was for full deployment without any POC.
Support Ecosystem
Bengaluru smart city Ltd. (BenSCL).
Consultant: iDeck,
Social Media handles of line departments integrated with ICCC.
Tech Providers:
Fluent Grid
77
Scale of Deployment
• Currently, the system is installed and integrated with ICCC Dashboard

• Integrating social handles with ICCC was quite challenging

• The Solution interacts with ICCC to generate incidents of frequent occurring complaints.
• The Solution suggests and highlights the positive and negative sentiments
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It provides various periodic reports, trend Handle daily posts and categorize the content
analysis and visualizations. with risk Classification levels with filters and
sorting options.
78
28 JAIPUR
AI plays a major role in the effective
governance system

Jaipur Municipal Corporation identified a challenge to sort out the availability of on-site team to offer
services. The main idea is to assess the productivity of the team and outcomes of the task, as at present
the factors impacting such aspects remained unidentified.

Through the Time and Attendance Management System the Nagar Nigam Jaipur (Heritage) officials
efficiently reviewed employee attendance, performance, appraisals, and calculation of monthly wages.
The practice of proxy system and manual attendance leads to a lot of time wastage for workers, following
a queue system and thereby moving to different work locations for conducting duties. This problem was
overcome by the AI based solution. With this system in place, all workers can mark their attendance from
any other wards in real time and be available for duty instantly.
• Accurate time recording

• Easy to integrate with the existing system
• Real-time clock-in and clock-out time data
• Compatible with any Payroll system
• Eliminates data manipulation
• Absence and leave management
• Calculates overtime
• Time-saving attendance process
• Hassle-free attendance management system
• Effectively resources allocation

The solution was undertaken through an RFP “Face Recognition Based Time and Attendance System”, where
the qualified bidder was asked for POC along with a machine for a demo which was installed at the Smart City
office to monitor the overall functionality.
79
Support Ecosystem
Jaipur Nagar Nigam (Heritage)/Jaipur Smart City Limited
Consultant: - Egis India Consulting & Engineers Ltd
Tech Providers:
Fluent Grid
Scale of Deployment
• At present, the solution is deployed in all the ward offices of Jaipur Nagar Nigam Heritage.

• No major challenges were faced during the implementation, apart from directing the manpower towards
system utilization was a bit difficult task considering the adaptability of technology in replacement of
traditional process.

• The agencies can now quantify data which is analysed on time stamp basis.
• This helps in effective resource allocation and mobilization based on necessities.
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Adoption of cutting-edge technology instead All the ward offices need to connect over Mesh
of traditional processes can increase and UI, which will be available for officer in
productivity and brings out positive impact charges for better monitoring and to undertake
within system. responsible actions.
80
29 PUNE
AI boosting efficiency in Property
Tax Assessment

Pune Municipal Corporation identified a challenge to sort out the discrepancies in the collection of
property tax and identification of the unassessed properties within the corporation area. The main idea is
to achieve continuous improvement in property tax database and to develop a process that optimizes
tasks automatically without human intervention.

AI technology-based Property revenue/tax assessment is an introductory initiative and is unique to the
problem statement of PMC. Reduces failures caused by human limitations. The geo-tagged properties
database which is updated every 6 months is fed into AI based engine, where the discrepancies
(properties leakages) are identified basis which the team inspects such properties on ground.
• Finds out the leakages in property tax collection.

Deployment of SI was done through RFP. The bidder who demonstrated better functionality of Machine
Learning (ML) and the different ML techniques such as Deep Learning (DL) was qualified for implementing
the solution.
Support Ecosystem
SI - M/s. La Mere Business Private Ltd,
Consultant- Ernst and Young LLP,
Municipal teams – IT Department PMC, Property Tax Department, PMC.
Tech Providers:
Fluent Grid
Scale of Deployment
• At present, the solution is deployed at PMC Jurisdiction, initially started with 2 wards of PMC.
81
• One of the major challenges was gathering of requirements from the department, data availability to
apply the AI, domain knowledge gaps at the time of RFP preparation, rigid policy of various departments
to share the data.
• Integration of property tax survey app data and
• citizen data is challenging.

• Enhancement in Property Tax Revenue.
• Revenue Enhancement through detection of Illegal Construction.
• Machine Learning (ML) algorithm keeps on improving and enhancing year by year.
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Property taxation is the main revenue source Artificial intelligence, Machine learning and
for local governments. If well designed, it can satellite imagery can provide data needed by
contribute to social equity because of its governments for effective property tax
progressive nature. management more quickly and efficiently.
Realtime automated processing of property Integration of various departmental databases
assessment. to AI based algorithm shall result in improved
decision making not only for property tax but
other department too.
82
ENERGY
30 BHOPAL
Installs AI-powered Smart Poles
Across the City

Greater Smart Poles were installed by Bhopal Smart City across the city with the vision of solving the
following problems of the city administration.
a- Controlling Street Lights for energy optimization.
b- Camera live feed will for situational awareness.
c- Digital Signboard – for timely dissemination of information to the citizens.
d- Environment Sensor Monitoring for Air Quality data collection.

The City of Bhopal has installed a smart city technology solution powered by artificial intelligence (AI). The
innovative, AI-powered provides public sector agencies and law enforcement providers with next-
generation data analysis capabilities. This will improve city planning, traffic and enforcement, public
safety, environmental protection, Wi-Fi access, and more.
• Using the Environmental sensors installed on the Smart Poles, the City administration ascertains the
Air quality. The data collected is further analysed through technological interventions to ascertain the
Air Quality of a particular area and necessary preventive measures be proposed.
• City is ascertaining the Energy Consumption of the Smart LED Street Lights through Smart poles and
analysing what further measures can be taken to optimize it.
• Using technological interventions through Smart Pole, Camera live feed is being used by ICCC
operator for situational awareness across various domains - Public Transport, Environment, Solid
Waste Collection.
• Using the New age technologies such as AI/ML, IoT these poles have proven to be beneficial in
helping the city administration effectively provide situation awareness across domains like Public
Transport, Environment, Solid Waste Collection, etc.
• The smart pole solution comprises a network of key infrastructure elements with a combination of
sensors and peripheral devices that can be managed through the internet to monitor and control
streetlights.
• Object Detection - Animals, Humans, Cars, Trucks, Buses
• Intuitive backend dashboard to manage content and perform trigger analytics for ROI optimization.
84
As per the terms of RFP, Smart Pole consists of Environmental Sensors, Wi-Fi, Cameras, Smart LED Street
Lights, EV Charging Point. All these components are further connected and integrated with the ICCC where
operators regularly monitor Traffic situations, Environmental conditions, Conditions of the Streets lights, and
using further technological interventions the data collected from there is processed and analysed to provide
city administration with actionable inputs to act upon.
Support Ecosystem
Master System Integrator (MSI):
Implementation Bhopal Smart City Development Corporation Limited, Ericsson, BMC
Tech Providers:
OEM: Bharti Infratel
Scale of Deployment
• Smart pole installation across the city: 150Smart Poles installed and 400 Smart poles to be installed.
• LED street light installation: 20,000 LED streetlights to be installed by replacing the conventional sodium
lamps and mercury lamps.
• 87 Smart Poles are deployed with Environment sensors.

• The biggest challenge is to gather the data of existing LED lights, Pole, and feeder panel status. As the
city area is big and multiple kinds of streetlights were installed previously, the survey of the existing setup
with lighting requirements was a difficult task.
• BSCDCL has appointed an external agency ERDA to do the complete survey of the LED street light project
to gather information about the lighting requirement and existing setup. On the other hand, the
concessionaire appointed for the installation of LED light has also performed a survey to provide the right
solution. The concessionaire has done a survey of existing streetlights and relevant components.
• There were many existing installations observed with old poles and damaged brackets.
• The replacement of existing brackets and poles was a big challenge.
• There was a challenge to remotely turn ON/ OFF the streetlight so that the energy can be saved, and
another challenge was to know the faulty streetlights and their location
• Identification of points for installation of poles so that the benefits of the smart pole can be passed on to
the city residents, and the power infrastructure designed can be used by telecom operators.
85
• The Implementation of LED Street lights helped improve the quality of life of city residents by improving
the city lighting.
• Smart pole has Li- ion batteries to eliminate diesel generator as a secondary power source. Li-ion battery
provides the back up during electricity outage.
• Optical fibre networks across the city ensure robust connectivity and enable the city to accommodate
future technologies. It will also help to establish connectivity between Government departments, City
infrastructure, and Command & Control Centre.
• 4- 46% per year energy saving.
• 98% uptime will help to reduce carbon footprint.
• Wi-Fi connectivity at 100 Hot Spots locations where city resident footfall is increasing. It provides free Wi-
Fi for defined time periods to the registered users
• Camera surveillance ensures safety, security, and parking management in the city.
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The Smart Pole project has helped the city Geographical, Political, and Administrative are
administration in accumulating quality data various critical factors in the implementation
from centrally positioned zones within the city. and execution of such PPP projects at a large
Implementation of such PPP projects have scale.
ensured better service delivery to the citizens Implementation of technological advancements
through features like Environment Sensors, in an age where new technology is introduced
Smart LED Lights, Wi-Fi, Camera. every next year also proved to be a key
learning.
86
Ministry of Housing and Urban Affairs
Government of India

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Ministry of Housing and Urban Aﬀairs

SAFETY AND SECURITY

ANPR Automatic Number Plate Recognition

CCTV Closed Circuit TV

GPS Global Positioning System

ICCC Integrated Command and Control Centre

ICT Information and Communication Technology

IoT Internet of Things

ITMS Intelligent Transport Management System

PAS Public Address Display

RLVD Red Light Violation Detection

1.1 Problem Identiﬁcation

1.2 Role of AI in Solution

1.3 Implementation Process

Tech Providers: Onnyx, Flir & CDAC

1.5 Impact created on City

Durga Chowmuhani junction average wait time in seconds pre-ITMS intervention

62.3 62.3 62.3 62.3 62.3 62.3 62.3 62.3

Durga Chowmuhani junction average wait time in seconds pre-ITMS intervention

12.8 12.8 13.3 12.8

City Leaders Tech Providers

2.1 Problem Identiﬁcation

2.2 Role of AI in Solution

Key Highlights of the implementation

2.3 Implementation Process

2.5 Impact created on City

2.6 Key Learnings from Deployment

City Leaders Tech Providers

3.1 Problem Identiﬁcation

3.2 Role of AI in Solution

Key Highlights of the implementation

3.3 Implementation Process

Tech Providers: Fluent Grid

Currently, the system is installed as an Analytics Dashboard in ICCC of Bengaluru.

3.5 Impact created on City

3.6 Key Learnings from Deployment

City Leaders Tech Providers

4.1 Problem Identiﬁcation

4.2 Role of AI in Solution

Key Highlights of the implementation

Tech Providers: M/s Technosys Pvt. Ltd.

• 132 Automatic number plate cameras were installed at 21 junctions.

4.4 Challenges faced during Implementation

4.5 Impact created on City

City Leaders Tech Providers

5.1 Problem Identiﬁcation

5.2 Role of AI in Solution

Key Highlights of the implementation

5.3 Implementation Process

• Currently the system is installed at 60 major trafﬁc signals in the city.

5.4 Challenges faced during Implementation

5.5 Impact created on City

City Leaders Tech Providers

6.1 Problem Identiﬁcation

6.2 Role of AI in Solution

Key Highlights of the implementation

Support Ecosystem: MSI: Tech Mahindra led Consortium

Tech Providers: OEM: Videonetics Pvt Ltd

6.4 Challenges faced during Implementation

6.5 Impact created on City

City Leaders Tech Providers

7.1 Problem Identiﬁcation

7.2 Role of AI in Solution