Professional Documents
Culture Documents
Aristoteles
Good Sense
Possessed superior problem-solving ability
could be counted on to give wise opinions
DEFINE!
Good Moral Character
Used expertise for ethical ends reasons for
speaking are moral ones
DEFINE!
Good Will
Concerned with audience welfare could be
trusted
DEFINE!
William McGuire
CREDIBILITY
internalization
make message
content more
believable
Believability:
- Trustworthiness (degree can be trusted)
- Expertness (educated, intelligent, high social
status, professionally trained, experienced,
familiar with the issue)
identification ATTRACTIVENESS
make the agent a
rewarding person
with whom to
associate
- familiarity
- physical attractiveness
- social rewards & liking (good personality)
- similarity (demographic & attitudinal)
the ability of a source
compliance to mediate tangible
POWER costs and benefits