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Q.1. What are generic competitive strategies? When these strategies are used?

(mark10)
Generic competitive strategies are broad approaches that businesses can take to gain a competitive
advantage in the market. There are three main types of generic competitive strategies:

1. Cost Leadership: A cost leadership strategy focuses on achieving the lowest cost of
production and operation in the industry. This strategy allows a company to offer products
or services at a lower price than competitors and still make a profit. Cost leadership is
typically used in industries with high competition, where price is a key factor in consumers'
purchasing decisions.
2. Differentiation: A differentiation strategy focuses on offering unique and superior products
or services that are perceived as better than those of competitors. This strategy allows a
company to charge a premium price for its products or services, and it can also create
customer loyalty. Differentiation is typically used in industries where product quality or
uniqueness is highly valued by consumers.
3. Focus: A focus strategy involves targeting a specific market segment or niche and tailoring
products or services to meet the needs of that segment. This strategy allows a company to
become a specialist in its chosen market, and it can often result in high customer loyalty.
Focus is typically used in industries with diverse customer needs, where a one-size-fits-all
approach is not effective.

These strategies are used to gain a competitive advantage over other businesses in the same
industry. By choosing a strategy that is well-suited to their business model and competitive
environment, companies can differentiate themselves and create value for their customers.
Ultimately, the goal of these strategies is to increase market share, profitability, and long-term
success.

Q.2. List and explain various grand strategies with examples. (mark 10)

Grand strategy refers to a broad plan of action that an organization can adopt to achieve its long-
term objectives. Here are several different grand strategies and their explanations, along with some
examples:

1. Growth Strategy: This grand strategy involves expanding the company's size or sales, and it
can be achieved through various means, such as launching new products, expanding
geographically, or merging with/acquiring other companies. For instance, Amazon has
adopted a growth strategy by constantly introducing new products, services, and
technologies to expand its business.
2. Diversification Strategy: This grand strategy involves expanding into new markets or
industries that are unrelated to the company's core business. A good example of this
strategy is the Virgin Group, which started as a music record company but has since
diversified into a wide range of industries such as airlines, mobile phones, and space
tourism.
3. Cost Leadership Strategy: This grand strategy involves focusing on becoming the lowest-cost
producer in a particular market or industry. Walmart, for instance, has achieved cost
leadership in the retail industry by adopting innovative supply chain management and
operational efficiency to lower its costs and offer customers low prices.

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4. Differentiation Strategy: This grand strategy involves creating a unique product or service
that sets the company apart from its competitors. Apple, for instance, has differentiated
itself in the technology industry by developing high-quality, innovative products with a
unique design that appeals to its target audience.
5. Retrenchment Strategy: This grand strategy involves downsizing the company or divesting
business units that are not profitable. A good example of this strategy is General Electric,
which has divested many of its businesses to focus on a few core areas of strength.
6. Consolidation Strategy: This grand strategy involves merging with or acquiring other
companies in the same industry to create a larger, more powerful organization. For example,
when Disney acquired Marvel Entertainment, it consolidated its position as a leading
entertainment company with a wider range of content to offer.
7. Partnership Strategy: This grand strategy involves collaborating with other companies to
achieve mutual goals or to gain a competitive advantage. For instance, Starbucks has
partnered with companies like PepsiCo and Nestle to expand its reach beyond its traditional
retail stores and into packaged goods and other channels.

Each grand strategy has its strengths and weaknesses, and the choice of strategy will depend on
various factors such as the company's resources, capabilities, and goals, as well as the competitive
landscape and market conditions.

Q.3. Explain concept of Six sigma and its usefulness for strategy
implementation of the organization. (mark 10)
Six Sigma is a quality management methodology that seeks to improve the quality of a company's
processes by reducing defects and variability. The concept was developed by Motorola in the 1980s,
and it has since been widely adopted by many other organizations. The aim of Six Sigma is to
minimize defects to the point where there are fewer than 3.4 defects per million opportunities.

Six Sigma is typically implemented using a structured approach known as DMAIC, which stands for
Define, Measure, Analyze, Improve, and Control. This approach involves:

1. Defining the problem or issue to be addressed and setting goals for improvement.
2. Measuring the current performance of the process, typically by collecting data and analyzing
it to identify areas for improvement.
3. Analyzing the data to identify the root cause of the problem and develop solutions.
4. Improving the process by implementing the solutions and monitoring their effectiveness.
5. Controlling the process by developing metrics and procedures to ensure that the
improvements are sustained over time.

The usefulness of Six Sigma for strategy implementation of an organization lies in its ability to
improve the efficiency and effectiveness of business processes, thereby reducing costs, increasing
customer satisfaction, and improving overall organizational performance. By using Six Sigma,
organizations can:

1. Identify and address areas of waste and inefficiency in their processes, resulting in cost
savings.
2. Improve product and service quality, leading to increased customer satisfaction and loyalty.
3. Increase productivity by reducing errors and rework, resulting in faster delivery times and
better resource utilization.

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4. Facilitate a data-driven decision-making culture that can help organizations make more
informed strategic decisions.

By implementing Six Sigma, organizations can achieve sustainable improvements in their processes
and achieve their strategic goals more efficiently and effectively.

Q.4. Make a comparison of Blue Ocean & Red Ocean strategies. (mark 10)
Blue Ocean and Red Ocean strategies are two contrasting approaches to business strategy.

Red Ocean strategy refers to the traditional approach of competing in a crowded marketplace,
where businesses struggle to outperform their rivals by pursuing incremental improvements in
products or services. This results in intense competition, with competitors vying for a share of the
same customer base. The competition often leads to price wars, reducing profits and making it
difficult for new players to enter the market.

On the other hand, Blue Ocean strategy is about creating uncontested market space and making the
competition irrelevant. This involves identifying and creating new market opportunities that do not
currently exist, by providing a unique value proposition that sets the business apart from
competitors. By offering a new and innovative product or service, businesses can create new
demand and attract new customers. This strategy is less about beating the competition and more
about creating new markets, which can lead to sustainable growth and profitability.

Here are some key differences between Blue Ocean and Red Ocean strategies:

1. Market space: Red Ocean strategy focuses on existing market spaces, while Blue Ocean
strategy creates new market spaces.
2. Competition: Red Ocean strategy is all about competing with rivals, while Blue Ocean
strategy focuses on making the competition irrelevant.
3. Innovation: Red Ocean strategy involves incremental improvements, while Blue Ocean
strategy is about creating innovative products or services.
4. Risk: Red Ocean strategy is less risky as it involves competing in established markets, while
Blue Ocean strategy involves creating new markets, which can be riskier.
5. Profitability: Red Ocean strategy can lead to price wars and reduced profitability, while Blue
Ocean strategy can lead to higher profits and growth.

In summary, Red Ocean strategy is about competing in established markets by improving existing
products or services, while Blue Ocean strategy is about creating new markets by offering unique
and innovative products or services. Blue Ocean strategy can lead to sustainable growth and
profitability, while Red Ocean strategy can result in intense competition and reduced profits.

Q.a. Define strategic management.


Strategic management is the process of defining an organization's overall mission, vision, and
objectives, and then developing and implementing a set of strategies and action plans to achieve
those objectives. It involves analyzing an organization's internal and external environment,
identifying opportunities and challenges, and making decisions about how to allocate resources and
prioritize actions to achieve its goals.

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Q.b. What is functional level strategies.
Functional level strategies are specific, action-oriented plans that are designed to help a company
achieve its overall business goals and objectives. These strategies are focused on particular
functional areas within an organization, such as marketing, operations, or human resources, and are
often developed by mid-level managers who are responsible for these functional areas.

Q.c. What are the key result areas.


Key Result Areas (KRAs) are the specific areas of focus that are critical for the success of an
individual, team, or organization. KRAs represent the most important goals or objectives that need
to be achieved in order to fulfill the overall mission or vision of the organization.

Q.d. what do you mean by strategic planning.


Strategic planning is a process that organizations use to define their direction and make decisions
about how to allocate their resources to achieve their long-term goals. It involves assessing the
organization's current situation, identifying its strengths and weaknesses, and defining its future
vision, mission, and objectives.

Q.e. Define portfolio analysis.


Portfolio analysis is the process of evaluating and analyzing an investment portfolio to determine its
strengths, weaknesses, risks, and potential for return. It involves the assessment of individual assets
and the overall mix of assets in the portfolio. Portfolio analysis is used by investors and portfolio
managers to make informed decisions about asset allocation, diversification, and risk management.

The analysis can be quantitative or qualitative, and can include a variety of metrics such as historical
returns, volatility, correlation, and risk-adjusted performance.

Q.f. Define merger and acquisition.


A merger is a business transaction that occurs when two companies combine to form a new entity.
In a merger, the companies involved typically agree to combine their operations and assets, creating
a new organization with a new identity. The new entity may have a new name, management team,
and organizational structure.

An acquisition, on the other hand, is a business transaction in which one company buys another. In
an acquisition, the buying company generally takes over the ownership and control of the acquired
company's assets, operations, and employees. The acquired company may continue to operate
under its existing name and management team, or it may be integrated into the buying company's
operations.

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Q.g. Explain SBU.
SBU stands for Strategic Business Unit, which is a self-contained business entity within a larger
organization that has a clearly defined market and business strategy. It operates as an independent
unit, with its own mission, objectives, resources, and management team, and is accountable for its
own performance.

The concept of SBU is commonly used in large companies that operate in multiple markets or
product categories, where it is important to have a clear understanding of the performance and
potential of each business unit. By dividing the company into smaller units, each with its own goals
and strategies, management can focus on the specific needs of each unit, allocate resources more
effectively, and make more informed decisions about investment and growth opportunities.

Q.A. Differentiate between strategic control and operations control.


1. Scope: Strategic control focuses on the overall direction and long-term goals of the organization,
while operations control focuses on the day-to-day activities and processes required to achieve
those goals.

2. Timeframe: Strategic control is concerned with the long-term success of the organization, typically
over a period of years or decades, while operations control is focused on short-term performance,
usually over a period of weeks or months.

3. Level of Management: Strategic control is typically the responsibility of top-level management,


such as the CEO or board of directors, while operations control is the responsibility of middle and
lower-level managers who are responsible for implementing the organization's strategies.

4. Nature of Control: Strategic control is focused on monitoring and evaluating the overall direction
of the organization, including the external environment and the organization's internal resources
and capabilities, while operations control is focused on monitoring and evaluating specific processes
and activities within the organization, such as production, sales, or customer service.

5. Measures of Performance: Strategic control typically uses measures of performance that are
aligned with the organization's long-term goals, such as market share, revenue growth, or return on
investment, while operations control uses more operational measures of performance, such as
production efficiency, quality control, or customer satisfaction.

Q. Explain BCG product portfolio matrix.


The BCG product portfolio matrix is a strategic management tool developed by the Boston
Consulting Group (BCG) to help companies analyze their business units or product lines and make
decisions about where to invest resources. It is also known as the growth-share matrix.

Market growth rate refers to the rate at which the market for a particular product is growing.
Relative market share measures the company's product's market share relative to its competitors.

The four categories in the BCG matrix are:

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1. Stars: Products or business units with high market growth rate and high relative market
share. Stars have high potential for growth and are often a company's major sources of
revenue and profit.
2. Cash cows: Products or business units with low market growth rate and high relative market
share. Cash cows generate significant cash flow for a company and should be managed to
maintain their market share and profitability.
3. Question marks: Products or business units with high market growth rate but low relative
market share. Question marks require investment to increase market share or may be
divested if they are not deemed to have the potential to become stars.
4. Dogs: Products or business units with low market growth rate and low relative market share.
Dogs typically have low potential for growth and are often divested or managed for cash
flow.

Q. Explain in details the porters five force model.


Porter's Five Forces Model is a framework developed by Michael E. Porter in 1979 that helps to
analyze the competitive forces in an industry or market. The model identifies five key forces that
shape the competitive landscape of an industry and affect its profitability.

The five forces are:

1. Threat of new entrants: If there are no significant barriers to entry, such as high startup
costs, proprietary technology, or government regulations, then new entrants can easily
enter the market, increasing competition and reducing profitability.
2. Bargaining power of suppliers: If there are few suppliers or if suppliers have unique or
specialized products or services, they can exert significant bargaining power over firms in the
industry, leading to higher prices and reduced profits.
3. Bargaining power of buyers: If buyers have significant bargaining power, they can force firms
in the industry to lower their prices or improve their products, reducing profitability.
4. Threat of substitutes: The threat of substitutes refers to the potential for customers to
switch to alternative products or services.
5. Rivalry among existing competitors: Rivalry among existing competitors refers to the
intensity of competition among firms in the industry. If there are many competitors or if
competitors are similar in size and strength, then firms will face increased competition and
reduced profitability.

Q. Triple Bottom line.


Economic: This refers to the financial performance of a business, including revenue, profit, and
return on investment.

Social: This refers to a business's impact on people, including employees, customers, and the
community. This can include factors such as employee satisfaction, customer satisfaction, and
corporate social responsibility.

Environmental: This refers to a business's impact on the planet, including its use of natural
resources, carbon emissions, and waste generation.

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Q. What approaches can strategies adopt to create a strategy – supportive culture.
Creating a strategy-supportive culture is essential for successful strategy implementation. Here are
some approaches that can be adopted to create a strategy-supportive culture:

1. Communicate the strategy clearly: A clear and concise communication of the strategy to all
employees is crucial for creating a supportive culture. Employees should understand the
strategy, its importance, and their role in achieving it.
2. Align incentives with the strategy: Incentives should be aligned with the strategy to
encourage employees to work towards achieving the strategy. For example, if the strategy is
to increase sales, incentives should be given for achieving sales targets.
3. Empower employees: Employees should be empowered to make decisions and take actions
that align with the strategy. This requires trust, delegation of authority, and training to
ensure that employees have the skills and knowledge required to make informed decisions.
4. Foster collaboration: A collaborative culture promotes teamwork, communication, and
coordination. This helps in the implementation of the strategy as employees work together
towards common goals.
5. Encourage innovation: Innovation can help in achieving the strategy by developing new
products, processes, or services. Encouraging employees to think creatively and take risks
can lead to new ideas that can support the strategy.
6. Recognize and reward success: Recognizing and rewarding employees for their contributions
towards the strategy can help in creating a supportive culture. This reinforces the
importance of the strategy and motivates employees to continue to work towards its
achievement.
7. Provide regular feedback: Regular feedback on progress towards the strategy can help
employees understand how their work contributes to the overall goal. This can also help in
identifying areas for improvement and making necessary changes.

Q. Business model.
A business model is a framework that outlines how a company creates, delivers, and captures value.
It describes how a business operates, generates revenue, and makes a profit. Some key elements of
a business model include:

1. Value proposition: This refers to the product or service that a company offers and how it
solves a customer's problem or fulfills their needs.
2. Revenue model: This describes how a company generates revenue, whether it be through
sales, advertising, subscription fees, or other means.
3. Cost structure: This outlines the various costs involved in running a business, such as
operating expenses, employee salaries, and marketing expenses.
4. Target market: This identifies the specific group of customers a company is targeting with its
product or service.
5. Channels: This refers to the different ways a company reaches its customers, whether it be
through physical stores, online platforms, or other methods.
6. Key partnerships: This describes any strategic partnerships or collaborations a company has
formed to help it achieve its goals.

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Q. Explain relevance of Mint berg’s 5Ps strategy implementation, with suitable examples.
Mintzberg's 5Ps of Strategy Implementation is a framework that helps organizations to effectively
execute their strategies. The 5Ps are Plan, Ploy, Pattern, Position, and Perspective.

Plan: This refers to the formalization of the organization's goals and objectives and the development
of a plan to achieve them. The plan includes the allocation of resources, setting timelines, and
establishing performance metrics to measure progress. An example of a plan would be a company's
annual budget which outlines its financial goals for the year.

Ploy: This refers to the specific actions taken by an organization to gain an advantage over its
competitors. Ploys may involve manipulating the market, leveraging relationships with suppliers, or
changing the pricing structure. An example of a ploy would be a company offering a price match
guarantee to lure customers away from competitors.

Pattern: This refers to the consistency of actions taken by an organization over time. Patterns can be
intentional or unintentional, but they reflect the company's underlying strategy. An example of a
pattern would be a company consistently investing in research and development to maintain its
competitive edge.

Position: This refers to the organization's place in the market and the way it differentiates itself from
competitors. Positioning may involve branding, marketing, or developing unique products or
services. An example of a position would be a luxury car manufacturer that focuses on quality and
craftsmanship to differentiate itself from mass-market competitors.

Perspective: This refers to the underlying values, beliefs, and attitudes that shape an organization's
culture and approach to business. Perspective is often reflected in an organization's mission
statement, corporate social responsibility initiatives, and corporate culture. An example of a
perspective would be a company that prioritizes sustainability and ethical business practices in all its
operations.

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