-1. You have upgraded from IP15 to 22.

12 on 11th and 12th of March

-2. On 13th , Gone live with full load , users started complaining slowness while
login . Overall application is slow . You have observed hung sessions . You tried
killing these which took long time , fast shutdown took long time .

-3. Oracle ACS engaged .

-4. The logs collected are from 11th and 12th March which is attached to SR .

-5. Oracle ACS suggested to tune for AI and CGW which has implemented , The
following chnages have been made to env

In server.xml of AI and CGW , maxthread = 1500 from default . In AI , server.xml

- ConnectionTimeout set to 1,20,000 from 20000.

Registry.cfg you have changed ticktime=2000 , maxSessionTimeout= 60000 ,

minSessionTimeout=30000 , snapcount = 100000

-6. You insfrastructure is on AWS . DB and siebel servers are on AWS . Filesystem
is on AWS on NAS . You tried accessing filesystem from siebel servers ( UNC) path
which was slow , AWS fixed this one , now you are able to acess this quickly .