Speed Building For Colleges Diamond Jubilee PDF

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SPEED BUILDING
FOR COLLEGES
DIAMOND JUBILEE SERIES
1
I
Digitized by the Internet Archive
in 2010
http://www.archive.org/details/greggspeedbuildiOOgreg
GREGG SPEED BUILDING FOR COLLEGES DIAMOND JUBILEE SERIES
JOHN R. GREGG
CLYDE I. BLANCHARD
ADMINISTRATIVE MANAGEMENT CONSULTANT
FORMERLY PROFESSOR OF BUSINESS EDUCATION
UNIVERSITY OF TULSA
WOODROW W. BALDWIN
DIRECTOR, SCHOOL OF BUSINESS ADMINISTRATION
SIMMONS COLLEGE
ESTELLE POPHAM
CHAIRMAN, DEPARTMENT OF BUSINESS EDUCATION
HUNTER COLLEGE
SHORTHAND WRITTEN BY
CHARLES RADER
SPEED BUILDING
FOR COLLEGES
(
DIAMONDS/ JUBILEE SERIES
GREGG DIVISION McGRAW-HILL BOOK COMPANY

NEW YORK ST. LOUIS DALLAS SAN FRANCISCO TORONTO LONDON SYDNEY
Tifle Page Photograph: Werner Wolif
Design; BARBARA DU FREE KNOWLES
GREGG SPEED BUILDING FOR COLLEGES, DIAMOND JUBILEE SERIES
Copyright © 1966, 1958 by McGraw-Hill, Inc. All Rights Reserved.

Copyright 1951 by McGraw-Hill, Inc. All Rights Reserved. Printed
in the United States of America. This book, or parts thereof, may
not be reproduced in any form without permission of the publishers.
Library of Congress Catalog Card Number 65-26167.
3 4 5 6 7 8 9 RRD-66 5 4 3 2 10 9 24610
:#]
Gregg Speed Building tor Colleges, Diamond Jubilee Series, is the

latest book in the successful Gregg Speed Building series, the first volume
of which appeared in 1932.
The authors have retained, with slight modifications, the five-lesson
shorthand skill development and transcription cycle that has been a dis-
tinctive feature of all editions in the Gregg Speed Building series. At the
same time they have upgraded the speed building and transcription pro-
grams to give them collegiate status.
SPEED BUILDING FEATURES
Isolated drills to build dictation speed and transcription facility pre-

cede connected matter in each unit. Built-in reviews of English, spelling,
and punctuation provide material for teaching, testing, reteaching, and
retesting these essentials throughout the course. Progressive speed build-
ing materials are followed up by sustained speed builders. Shorthand
speed and transcription facility are developed concurrently, and provision
is made for testing progress in each area in the last lesson in each unit.
The most far-reaching improvement in the revision, however, is the

opportunity it gives for teaching applications of business principles and
practices studied in business administration and economics courses. The
material in most of the dictation and transcription lessons patterns that
dictated by executives representing the organization within which most
company activities are coordinated and controlled. Gregg Speed Build-
ing for Colleges, D]S, complements college courses in management. The
interoffice memorandums in particular reflect management thinking prior
to policy decisions.
IMPROVED ORGANIZATION
Gregg Speed Building lor Colleges, DJS, justifiably stresses the im-
portance of secretarial work and prepares the college student for some
of the decision-making aspects of the "executory 's" job.
PREFACE GREGG SPEED BUILDING

•
PART ONE • BRIEF-FORM DICTATION AND TRANSCRIPTION
Part One (5 lessons) contains a review of brief forms and many of
their derivatives. Eacli of the lessons in this section contains a brief-form
chart for reading and writing drills and a group of short letters, loaded
with brief forms, for speed building practice.
PART TWO • GENERAL DICTATION AND TRANSCRIPTION

Part Two
(55 lessons) is the core of the book. It contains dictation
of executives in eleven departments of NATIONAL PRODUCTS, INC., a
large corporation with headquarters in St. Louis, Missouri, and plants and
branches located in several states and foreign countries. The context re-
flects the interrelationships among the various departments and shows
the methods of dealing with customers and vendors.
In Part Two, each department of NATIONAL PRODUCTS is treated
in a separate unit consisting of five lessons. Each of these units follows
a five-lesson plan for speed and transcription development.
Secretarial Assignment • The student is introduced to the work situation
with which the part deals and is provided with definitions of new terms
and spelling-transcription practice.
Lesson 1 — Building Transcription Quality • Transcription pointers ore

stated and illustrated. Sentences in shorthand illustrate these pointers and
provide immediate learning reinforcement. Connected matter in shorthand
for reading, writing, or taking dictation is provided for speed building
needs.
Lesson 2 — Mastering Shorthand Theory Word beginnings and word
•
endings are presented in word families for reading and writing, providing
a complete review of shorthand theory. Connected matter for dictation and
transcription complete the lesson.
Lesson 3 — Building Phrasing Skill and Office-Style Dictation • In Units

2 through 9, shorthand phrases are stressed; in Units 10 through 12, special
attention is given to office-style dictation. In all units, connected matter for
reading, writing, and dictation is provided for speed building needs.
Lesson 4 — Progressive Speed Building • There are three one-minute
speed-forcing drills preceded by a vocabulary preview in shorthand. Each
drill is to be dictated 10 words a minute faster than the last. The first speed-
forcing drills are counted for dictation at 50, 60, and 70 words a minute.
The one-minute "takes" are given at progressively higher speed ranges
in each unit — from 50 to 140 words a minute. Reinforcement and control
dictation follows each speed-forcing sequence. In addition, there are busi-
ness letters or memorandums in shorthand, the last of which is counted
for production typing.
Lesson 5 — Building Transcription Speed • Dictation material is provided

for sustained dictation at successively higher speeds. Students can prac-
6 GREGG SPEED BUILDING PREFACE •

tice this material at home, and the class periodcan be used to test their
ability to take sustained dictation. Spelling and punctuation rules covered
in the unit are reintroduced in the material, and marginal word counts
are included so that transcription production rates can be determined.
PART THREE • SPECIALIZED DICTATION AND TRANSCRIPTION

Part Three (20 lessons) provides dictation and transcription mate-
rials in four specialized areas: Medical, Legal, Technical, and International
Trade. In this part the correspondence and professional records are not
limited to one company. Students can learn to recognize, spell, and use
appropriately an extensive list of specialized terms and to some extent
gain insight into the nature and significance of specialized secretarial
positions.
In Part Three, each specialized area is treated in a separate unit
consisting of five lessons. Although these units basically follow the five-
lesson plan for speed and transcription development used in Part Two,
modifications of the plan permit a greater emphasis on specialized termi-
nology. At the same time, an effort is made to encourage the development
of some shorthand facility and transcription competency when working
with highly specialized material. Portions of the shorthand section of the
Certified Professional Secretary Skills Examination are reproduced in the
final lesson of Gregg Speed Building for Colleges, DJS.
OTHER ENRICHMENT MATERIALS

A Student's Transcript is available so that students can have a
counted key to all the shorthand in the text for out-of-closs practice.
A Workbook is also available to provide additional practice in the
English conventions necessary to help the student become a master tran-
scriber. The last lesson in each unit focuses attention on the meaning of the
dictation and the business practices with which the dictation is concerned.
ACKNOWLEDGMENTS
The authors express their gratitude to the many teachers whose
suggestions have been so helpful and to Mr. Charles Rader for the beau-
tiful shorthand notes.
CLYDE I. BLANCHARD
WOODROW W BALDWIN
ESTELLE L. POPHAM
PREFACE GREGG SPEED BUILDING

•
7
1
PART ONE • BRIEF-FORM DICTATION AND TRANSCRIPTION 13
UNIT LESSONS
1 Brief Forms and Derivatives 1-5 16-40
PART TWO • GENERAL DICTATION AND TRANSCRIPTION 41
UNIT LESSONS
2 Administrative Services
3 Credit and Collections
4 Personnel
5 Public Information
6 Finance
7 Research and Development
8 Purchasing
9 Production
10 Advertising
1 Sales
12 Traffic
s^
The exercises and drills in this text are designed to help you be-
come a stenographer who can take dictation at a high rate of speed and
transcribe rapidly and accurately at the typewriter. The extent to which
these exercises and drills will contribute to your shorthand speed devel-
opment and your ability to transcribe dictated material, however, will
depend on how efficiently you practice them. Unless your instructor directs
you otherwise, follow the procedures suggested here for practicing the
various drills and speed building exercises.
BRIEF-FORM DERIVATIVES DRILLS
Most of the high-frequency brief forms, with many of their deriva-

tives, are found in Part One, Brief-Form Dictation and Transcription. Be-
cause mastery of these words is essential to shorthand skill, you should
read through each list aloud as rapidly as you can; then, cover the short-
hand outlines and write each brief form and derivative in shorthand sev-
eral times, pronouncing each word aloud as you write the shorthand out-
line. Observe the reading and writing goals that have been provided,
always matching or improving upon them before reading and writing the
speed building practice letters that follow each drill.
SECRETARIAL ASSIGNMENTS
Each of the eleven units in Part Two, General Dictation and Tran-
scription, contains the dictation of executives who
represent the organi-
zation of a business within which most business coordinated
activities are
and controlled. After reading the unit opening statements, studying the
specialized terms and their definitions, and transcribing the spelling and
TO THE STUDENT GREGG SPEED BUILDING

•
transcription practice sentences, you will gain a better understanding of
the interrelationships that exist among departments in a business enter-
priseand the methods used by business executives in dealing with people,
solving problems, and making decisions.
BUILDING TRANSCRIPTION QUALITY
A wide assortment of transcription pointers deal with the trouble-

some details of punctuation, the use of the hyphen, the writing of num-
bers, the formation of possessives, and various points of grammar. You
will find the following procedure helpful in getting the most out of each
pointer and its accompanying and in finding an-
transcription exercise
swers to many questions that constantly arise in your
of the puzzling
endeavor to turn out acceptable transcripts and mailable letters.
1 -
Read the explanation of each pointer to be sure you understand
its application.
2^ Read the illustrative examples.
3^ Transcribe the practice sentences. Reinforce any pointer not m.as-
tered by transcribing incorrect sentences correctly several times.
MASTERING SHORTHAND THEORY
second lesson of each unit you will find a list of words illus-
In the
trating a major word-building principle of Gregg Shorthand; in Part Three,
Specialized Dictation and Transcription, there are exercises on combining
forms and specialized terminology. Before reading and writing the tran-
scription speed building letters and memorandums that follow these word
lists, be sure to (1) read through each list aloud as rapidly as you can
(refer to the key that follows the drill the moment you cannot read an
outline), (2) write each outline rapidly, saying each outline as you write
it, and (3) repeat each outline until it can be written smoothly and with-
out hesitation.
BUILDING PHRASING SKILL
In the third lesson of Units 2 through 9, phrase builder skills are in-
troduced. You should read through each drill aloud as rapidly as you
can and then make a shorthand copy of each drill before reading and
writing the transcription speed builder letters and memorandums that fol-
low and before transcribing the transcription pacer.
Office-Style Dictation is substituted for phrase builder drills in Units
10 through 12. Your instructor will dictate these letters in the manner that
is more natural in the business office.
10 GREGG SPEED BUILDING -TO THE STUDENT

PROGRESSIVE SPEED BUILDER
In the fourth lesson of each unit you will find three speed-forcing
letters for one-minute dictation and one two-minute letter for reinforce-
ment and control. First, however, practice the vocabulary preview that
precedes the speed-forcing practice, reading each outline aloud and mak-
ing repeated shorthand copies until each can be written smoothly and
without hesitation. Be sure to attain the two-minute reinforcement and
control speed goal before reading and writing the transcription speed
builder letters that follow. A transcription pacer, with a marginal word
count, is the final activity in each progressive speed building lesson. Keep
a record of your transcription progress by dividing elapsed time into total
words transcribed for each such practice.
BUILDING TRANSCRIPTION SPEED
Your instructor will no doubt give you specific directions on how

to handle the sustained speed builder in each fifth lesson. You may be
asked either to make a shorthand copy of the letters and memorandums
that are in type or simply to practice the previews and then to take them
in dictation in class the next day. In any event, practice the vocabulary
previews (the more difficult words and phrases that appear in the sus-
tained speed builder) so that you will be able to write the speed builders
from dictation without difficulty. Here is the way you should practice pre-
views:
1 Read the outlines in the preview aloud.

2 Make repeated shorthand copies of each outline, saying each
word or phrase aloud as you write it.
The transcription checkpoints that follow the sustained speed build-
er practice review the transcription pointers, shorthand theory, and termin-
ology presented in the four previous lessons. Your instructor will either
dictate the letter and ask you to transcribe from your shorthand notes or
instruct you to transcribe directly from your text.
SPECIALIZED DICTATION AND TRANSCRIPTION

In Part Three you will become acquainted with the types of mate-
rial and many of the terms and expressions that are peculiar to medicine,
science and technology, law, and international trade. Learn to recognize,
spell, and use appropriately the lists of specialized terms and to some
extent gain insight into the nature of specialized vocabulary and develop
some proficiency in writing special shorthand forms for higher frequency
specialized terms. Compare your general dictation reinforcement and con-
TO THE STUDENT GREGG SPEED BUILDING

•
11
trol speed with the dictation speed you achieve when the specialized tran-
scription reinforcement practices are dictated.
You cannot, of course, hope to remember all of the specialized terms;
however, you can develop an acquaintanceship and a base for further
study if you will:
! Spell each term aloud.

2> Read the definition.
3^ Write the shorthand outline repeatedly.
4^ Read the outlines you have written.
FURTHER SPEED BUILDING
The personal use of will do much to increase your dic-

shorthand
tation speed. You you can keep longhand out of your mind
will find that
when you hear words dictated to you if you write most of the things you
normally write during the day in shorthand. If you will write, for example,
all your personal memorandums in shorthand, you will soon be thinking
in shorthand and you will find that your shorthand speed will increase.
12 GREGG SPEED BUILDING TO THE STUDENT

•
Part One, consisting of Lessons 1 to
reviews intensively those brief forn
and many of their derivatives having
high frequency of business use. Eac
of the five lessons also reinforce
your grasp of word-building princ
pies and the major points of Greg
Shorthand theory. Mastery of th
challenging drills, as well as practic
in reading, writing, and transcribirj
the shorthand material given in th
form of business correspondencd
willready you earlier for the nej
phase of your shorthand program-
general dictation and transcriptioi
The drills and speed- form drills, (1) read fore you copy it; (2) refer
building practice in this through each list aloud as promptly to the Student's
unit are designed to help rapidly as you can and ( 2 ) Transcript when you come
you become a secretary make a shorthand copy of across an outline you can-
who can take dictation at the list, saying each out- not decipher after spelling
a high rate of speed and line aloud as you write it. the shorthand characters
transcribe rapidly and ac- You should match or, bet- in it; (3) use the Student's
curately at the typewriter. ter still, improve upon the Transcript for self-dicta-
The extent to which these reading and writing goals tion,reading a convenient
speed-building exercises that are provided. group of words— aloud, if
will contribute to your pro- and writing
In reading possible— and writing that
fessional growth, however, the speed-building prac- group in your notebook as
will depend on how effi- tice portion of each lesson, rapidly and as legibly as
ciently you practice them. ( 1 ) always read, aloud if you can; and (4) read
In practicing the brief- possible, all shorthand be- what you have written.
BRIEF FORMS
AND
DERIVATIVES
BRIEF-
FORM
REVIEW
DERIVATIVE PRACTICE
This chart contains 60 brief forms and derivatives. Read the entire
list shorthand outlines. Then cover the shorthand outlines and write each
of
word in shorthand from the key (or get somebody to dictate the words
to you).
READING GOAL: 60 SECONDS WHITING GOAL: 65 SECONDS
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1 Think-thing, never, merchant, that, such, yet. 2 His-is, in-not, can, next,
from, one-won. 3 Envelope, merchandise, gentlemen, several, send, request.
4 Morning, were-year, situation, railroad, should, shall. 5 Quantity, at-it,
what, newspaper, which, during. 6 Upon, them, am, very, difficult, are-our-
hour. 7 Could, Mrs., throughout, they, street, ever-every. 8 Than, im-
mediate, about, soon, must, those. 9 Would, yesterday, between, and, sub-
ject, gone. 10 Particular, publication-publish, why, opportunity, have, I.
16 GREGG SPEED BUILDING LESSON 1

SPEED-BUILDING PRACTICE
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BRIEF-
FORM
REVIEW
DERIVATIVE PRACTICE
list of shorthand outlines, and then write each word in shorthand as rapidly
as you can.
READING GOAL: 60 SECONDS WRITING GOAL: 65 SECONDS
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Company, accompanied, unaccompanied, general,
2 Big,
^•g>^
generalize, generalization.
biggest, bigness, business, businesslike, businessmen.
everybody, everything, everlasting, everyday, whenever.
3 Ever-every,
4 Advertise, ad-
vertisement, advertiser, acknowledge, acknowledgment, unacknowledged.
5 After, afterdinner, aftermath, afternoon, afterthought, afterward. 6 Use,
uses, useful, usefulness, used, useless. 7 Enclose, enclosed, enclosure,
experience, experienced, inexperienced. 8 Circular, circularize, probable,
probably, subject, subjected. 9 Correspond-correspondence, corresponded,
correspondent, character, characteristics, characteristically. 10 Advantage,
advantages, advantageous, disadvantage, disadvantageous, disadvantaged.
LESSON 2 -GREGG SPEED BUILDING 21

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DERIVATIVE PRACTICE
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READING GOAL: SO SECONDS WRITING GOAL: 55 SECONDS
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1 Part, imparted, departure, participate, particle, parties. Glad, gladly,

gladness, good, goods, goodness. 3 Object, objected, objection, objection-
able, objective, objectively. 4 Ordinary, ordinarily, extraordinary, organize,
organization, organizations. 5 How-out, outcome, outlay, outlined, output,
layout. 6 Important-importance, self-importance, unimportant, however,
somehow, anyhow. 7 Over, overlook, overcome, overdrawn, overtime, over-
ture. 8 Govern, governed, government, governmental, governor, governing.
9 Manufacture, manufacturing, manufacturers, great, greater, greatly. 10
Opinion, opinionated, opinions, order, disorder, reorder.

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DERIVATIVE PRACTICE
as you can.
1 Short, shortened, shortsighted, success, succession, successor. 2 Regular,
regularly, irregular, successes, successful, successfully. 3 Purpose, pur-

posely, purposeful, thank, thankfully, thankless. 4 Satisfy-satisfactory,
satisfaction, satisfactorily, dissatisfied, unsatisfied, unsatisfactory. 5 Put, in-
put, output, question, questionable, questionnaire. G Responsible, respon-
sibilities, irresponsible, state, stately, statement. 7 Present, presented, rep-
resentation, representative, represents, misrepresent. 8 Regard, regardless,
disregarded, speak, speaker, unspeakable. 9 Probable, improbable, prob-
ability, progress, progressive, progression. 10 Recognize, recognized, un-
recognized, suggest, suggests, suggestions.
LESSON 4 GREGG SPEED BUILDING 31

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drew, withdrawn, withholding, within, without. 3 Use, usefulness, useless,
uses, usage, usability. 4 Wish, wished, wishfully, year-were, years, yearly.
5 Under, underestimate, undergo, underlings, underneath, understood. 6

Work, workable, worked, worker, workmanship, workmen. 7 Will-well,
welcome, welfare, wills, willed, willingness. 8 Where, whereabouts, else-
where, somewhere, nowhere, whereby. 9 Worth, worthiest, worthless,

worthy, noteworthy, newsworthy. 10 Time, timeless, sometime, value,
valuable, valueless.

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t Two, consisting of Lessons 6 to 60, "samples" the type of ma-
ial that a beginning secretary, employed by National Products,
:., 211 Forest Avenue, St. Louis, Missouri 63100, would take from
:tation and transcribe. -
u will be given dictation by eleven executives, representing the

janization of the business within which company activities are
jrdinated and controlled.
OBGANIZAnON
II
What is meant by administrative work, it is writing, filing, duplicating,
services? In a business enterprise it calculating, mailing, analyzing, and
means a service— the planning, di- telephoning—handling information so
recting, coordinating, and inter- as to ( 1 ) process work within reason-
change of information that permeates able limits of time, energy, and cost
all business activity. It stems from expenditures; ( 2 ) supply reliable in-
the need for more and better factual formation to manage effectively; and
information, and it involves the man- (3) implement the performance of
agement of personnel and the im- other functions of a business.
plementation of systematic proce- In the "office" that is the nerve
dures. center of a business, the administra-
In actual practice, administrative tive manager is the coordinator of
services is the management of com- all activity, whether it is done in or
pany-wide activities. In terms of out of the office.
SwijdtiiAJd ^w^^
In this unit, you are secretary to John J. Parker, director of Adminis-

trative Services. All letters are signed by him over his title. General
Manager.
SPECIALIZED TERMINOLOGY
You will transcribe Mr. Parker's dictation more efficiently after you
are familiar with the specialized terms he uses.
Direct Mail • Advertising media, such as letters, catalogs, booklets, folders,
or postcards, mailed directly to prospective buyers at home or at the office.
Duplicating Process • Any process (direct, offset, photocopy) used to pre-
pare multiple copies of office records and messages quickly, easily, and cheaply.
Personnel Evaluation (Employee Appraisal) • Periodic efforts to estimate
the degree of productivityand general effectiveness of employees.
Exit Interview • Conference conducted when an employee is leaving the
company of his own reason for leaving.
free will in order to find out his
Job Classification • The grouping together of several similar positions into

a single bracket or class for purposes of determining wages and for transfer or
promotion of employees.
Job Specifications (Job Description) • Written report based on the analysis
of a particular job, including such statements as the job title, equipment used,
description of materials used, skills required, working conditions, and responsi-
bilities assigned to job.
Management Consultant • Expert who understands how to apply modern

technology and recently developed managerial techniques in solving manage-
ment problems.
Office Manual (Training Manual) Compilation of employee duties and
•
company policies and practices, and job

responsibilities in terms of specific jobs,
descriptions for use in training employees.
Office System • Work sequence and the various steps making up that
sequence.
Service Contract • Agreement with a manufacturer or sales distributor to
service his product, calling for regular inspection, cleaning, and adjusting.
Office Procedure (Office Practice) • Plan of action to simplify the use of
material, equipment, time, energy, and space in the performance of office work.
Work Measurement • Data showing the amount of work done for purposes
of distributing work fairly, defining job success, and analyzing employee per-
formance.
Workshop • Study session designed to fill the gap between the ability a
worker can supply and the ability the job requires.
44
SPELLING AND TRANSCRIPTION PRACTICE
This list contains 24 words that appear frequently in business letters.
accommodation
NATIONAL PRODITCTS, inf.
211 FOREST AVENUE ^ | »"1
00
tSff
Miss Mary Louise Lewis

271& Shennan Avenue
Pittsburgh, Pennsylvania
Dear Miss Lewis:
This letter is a sample of the form that has been adopted in

Administrative Services here at NATIONAL PRODUCTS, INC. Since
you will soon be working with us, you may wish to type your
letters in this style while finishing your college program.
Note that we have adopted a letter with two features:
1, The use of standard punctuation, which requires

a colon after the salutation and a comma after
the ccmplimentary closing.
and the closing lines
For emphasis, we indent tabulated copy five spaces on each

side. If you set a tab stop for such Indentions before start-
ing a letter, you will find this style easy to type.
Notice that we always capitalize NATIONAL PRODUCTS as an

advertising technique. In addition, the initial letters of
Administrative Services are always capitalized.
a tab stop 10 spaces from the left

lines between heading and message. Backspace
the right margin. Type the writer's name or
space below the body, even with the date.
We are looking forward to having you with ua!
Sincerely your
/O/tM^X^
Subject: Job Specifications
The new Job specif ications in the area of Administrative Servicea

will be released at the annual meeting of the Administrative
Management Society on May 28.
I suggest that we defe

ovm company until I ca
within the month.
NOTE^ An interoffice letter, rather than a memorandum, addressed to Mr. Harmon

would contain a two-line inside address as well as a salutation:
Dear Mr. Harmon (or Dear Ed):
46
TRANSCRIPTION POINTERS
Uses of the Compound Adjective

1 When a compound adjective precedes a noun, the adjective is hyphen-
ated. Ask yourself the question, "Are the two words used as one modifier?"
^ cu ^ C^ /^^ t .^Ô'
The hard-fought proxy battle was finally won.
2 If the expression follows the noun, however, the adjectives are not hy-
phenated.
r (r /^ z^^^v.--^ t clj ^
The battle between the two stockholders was hard fought.
note: Do not confuse the adjective-adverb combination with the

compound adjective. Also, remember that adjectives can end in -ly.
Very difficult situation, hardly credible excuse, friendly-appearing person.
3 The self-words are hyphenated.
r
^ ^ r ^(L^^-
The message received was self-explanatory.
LESSON 6 •
Check your understanding of compound adjectives by transcribing
the following sentences, preferably at the typewriter.
>./^
TRANSCRIPTION SPEED BUILDER

27> Mr. William R. Browne, American Management Association, 135 West
50 Street, New York, New York 10019.
7
r_
^ >
^ ^^-
?
-i
cr^ ^
^L-- - ^^^L^ /-
/^ f y^ /^ r I ?
r ^f ^
^ > ^
^^^
r _-^^
/z
c=^^ '^
c^.
i^ L-j
r (1-^
y^ (f
'^ ^ ^'^, ^ —^ ^^-^ - J-^ (218)
28> Mr. Harold P. Myers, Management Consultant, Hayes, Myers, and

Wilson Company, New Rochelle, New York 10802.
^ y ^-

^^
/ c:>Zy .-zp^
^^-<r-o /^
r
^^ Z^^ r
-1^
^-^ ^-e '

J^^ (257)

•
6
>
29 To: Edward R. Harmon, Director, Personnel Department.
""^^^
r '
>
7
^--7^ (y ^—
oZ. > (^
-^ / (152)
:2
LESSON 6 GREGG SPEED BUILDING * 51

MASTERING
SHORTHAND
THEORY
WORD BEGINNINGS
En-, In-, Un- (followed by a vowel)
<=n^
t:
<r(^ cr^
-7
En-, In-, Un- (followed by a consonant)
WORD ENDINGS
^C. Z
-ition, -ation (preceded by t, d, n, or m)
^ y^ J^ -^
Inaccuracy, enabled, inadvertent, unaffected, inaction, enactment, enough, in-
accessibility, energized, inactive, unauthorized, enhanced.
Unconfirmed, incurred, enclosed, unbearable, increment, encounter, inconven-
iences, insured, uncertain, inclination, unconsciously, enthusiasm, incumbent.

•
7
Casualty, faculty, loyalty, penalties, royalties, ability, advisability, disability,
facilities, liabilities, nobility.
Accommodation, additional, admission, combinations, commissioner, competi-

tion, donation, edition, estimation, foundation, notation, quotation, recommen-
dation.
30 The Acme Letter Service, 117 East Madison Street, Boston, Massa-
chusetts 02178.
LESSON 7 •
^ > p-^
c -"V^ ^
yy 4/ ^ r ^^ ^^
/
^ ^ 2- ^
n ^
^^ J-, (28i;
31^ Mr. Harold K. Putnam, Office Manager, Springer Manufacturing

Corporation, Wilmington, Delaware 19804.
<r 2— .
y ..^-^^^^ /^
^^
•
7
^
^jy r-T (m^
^ ^
(167)
32 To: Director of Systems and Procedures.

^ ^ Of
Q^ (113)
^r
33 r To: Mary Williamson, Supervisor, Women's Personnel Services.
9, d^ ^^^
BUILDING
PHRASING
SKILL
PHRASE BUILDER
Drill 1
Drill 2
7 5?^^ ^/
9r. ^ y- >^' I-
Drills
Drill 4
//. •7 ^ 'H) ^
DrUl 5
^^^^ a ^ ^ ^
Drill G
^^ ^ / / ^^^^
We can be, we can have, we can say, we cannot be, we did not, we have not
been able, we mailed, we shall be able.
As you think, do you think, do not think, think, if they think, who think, if
I I
you think, he does not think.

He must be, he must have, must be, must have, she must be, we must have,
I I
you must be able.

Before us, by us, for us, gave us, give us, on us, send us, with us.

Thank you, thank you for, thank you for the, thank you for this, thank you lor
your, to thank you for, thank you for, thank you for the.
I I
To be, has to be, to be sure, to blame, to change, to check, to choose, to pro-

mote, to ship.
34 ^ To: Employees in Administrative Services.
L^
o
r^
-^^^> ^^
v(116)
35 To: Mildred Emmons, Supervisor, Stenographic Pool.
7 /^
n
•
7 8
^
/ .^ ? y 9 iy 9
9 ^
C-yn 2
/ ^7 u:^ Z' .
zr<
7
^-^
(176)
36 Mr. William Workman, Sales Manager, Consolidated Files, 220 State

Street, Duluth, Minnesota 55803.
/I. a
r
yi^ — p
T
LESSON 8 •
37 The Progressive Office Supply Company, 214 State Street, Chicago,
Illinois 60610.
<P r ô^ ^ P
/f s ^ ^ -
/^
n
> ^fX.-^ X} ^ p
^ ^
^
2_ ^ ^ -
y V A (112)
38 > Reliable Typewriter Company, 4320 Madison Road, Hartford, Con-

necticut 06101.
-fe^ ^
^. ;
(132)

r7J\] PROGRESSIVE
4|P^ SPEED
lA Z_j BUILDING
In the fourth lesson of each unit you will find two types of progres-
sive speed-building letters: three speed-forcing letters for one-minute dic-
tation, and one two-minute letter for reinforcement and control.
In this lesson theone-minute speed-forcing letters will be dictated
at 50, 60, and 70 words a minute. The two-minute reinforcement and con-
trol letter will be dictated at 60 words a minute.
Your first step should always be to practice the vocabulary preview
that precedes the speed-forcing letters and review the specialized vocabu-
lary presented at the beginning of each unit.
NOiL In each letter, one diagonal indicates the end of a quarter min-
ute's dictation; two diagonals, the end of a half minute's dictation; three
diagonals, the end of a three-quarter minute's dictation; a number in
parentheses, the end of a minute's dictation.
SPEED-BUILDING LETTERS
Vocabulary Preview
Procedures, schedule, participate, disappoint, inaugurate, applicants, recom-

mendation, specialists, programming, personnel, loyalty, supervised, emulate,
computer, facilities, shorten, advisability, inventory.
Speed Forcing
'
Minute at 50) Association. I should like//to ac-
39 Dear Mr. Jones: Thank you for cept, but my schedule will not per-
inviting me to join the membership/ mit me to participate///in commit-
committee of the Office Procedures tee work.

•
9
I am sorry to have to disappoint dard for us to emulate.
you. Yours truly, (1) Wherever you go, our good
wishes go with you. Very truly
ll Minute at 60) yours, (3)
40^ Dear Jim; I believe that we
should inaugurate new procedures Reinforcement and Control
for testing applicants for positions [2 Minutes at 60)
in Administrative Services. This rec- 42'' Mr. Lee: As you know, we au-
ommendation corresponds with tomated our payroll operation as
suggestions outlined by almost all our first/ computer venture. By
specialists in business manage- means of our new facilities, our rec-
ment./// ords have been successfully/ /con-
Do you have suggestions for test- verted to magnetic tape. We have
ing applicants for programming been able, thereby, to reduce the
jobs? Sincerely yours, (2) ,
//personnel in that unit by 25 per-
sons and still shorten by two days
(1 Minute at 70) the time (1) schedule between the
Al> Dear Bill: I have been told by completion of weekly time cards and
Personnel that you are retiring at the issuance of checks./
the end of June after thirty 'years of I suggest that we now consider
service. the advisability of using the /com-

We shall all miss you, for you puter in our inventory control. Many
have been a valued member of the systems men believe that this phase
staff for many //years. Your loyalty of///manufacturing represents the
to the company and your interest in most valuable application of the
those you supervised set a stan- computer. (2)

43 Professor Helen Norton, Chairman, Department of Business Educa-
tion, Eastern University, Worcester, Massachusetts 01601.
Cf y /o
^ ^^
n^
LESSON 9 •
44 Mr. John Cramer, Manager, Progressive Office Employment Serv-
ices, 3479 State Street, Chicago, Illinois 60626.
/ A^ J .
J-J h^-
/l-t^ Cx , ,A-.

45 ^ To: Edward R. Harmon, Director, Personnel Section.
o%^
TRANSCRIPTION PACER
The following letter and a letter in the fourth and fifth lesson of all
the remaining units will help you to develop your ability to transcribe
shorthand outlines at the typewriter at high speed and with accuracy.
With this and the other transcription production exercises in this text, fol-
low this procedure:
1 Read the entire letter, aloud, if possible.
LESSON 9 •
2v Make a shorthand copy of the letter. Read a group of words and
then write that group in your notebook as rapidly and as legibly
as you can.
3^ If time permits, read what you have written and insert punctua-
tion.
4> Transcribe the letter from the printed shorthand at the typewriter
as rapidly as you can.
5^ Compute your transcription production rate (total words divided
by elapsed time), using the 5-stroke word count that is provided.
46 Mr. Bernard Lange, World-Wide Office Equipment Company,

332 Randolph Street, Chicago, Illinois 60610.
^ /" y . ^ cy^ y 173
66 GREGG SPEED BUILDING LESSON • 9

The purpose of the Sustained Speed Builder in the fifth lesson of
each unit generate shorthand writing endurance.
is to
The Transcription Checkpoint that concludes each unit summarizes

the spelling, punctuation, and shorthand principles practiced in the four
preceding lessons.
SUSTAINED SPEED BUILDER
The Sustained Speed Builder letter is dictated by Mr. Parker to Miss

Alice Elizabeth Evans, supervisor of In-Service Training Department, Na-
tional Products, Inc.
Practice the vocabulary preview, and then see whether you can
sustain your reinforcement and control speed.
NOTE: Each small raised number represents 20 standard words.
Vocabulary Preview
/^C^^^^-r
Undecided, stenographers, discharge, typists, initiative, unrecognizable, pecu-

liar, vocabulary, shorthand, quotations, unequal, inserting, requisitions, ac-
count, duplicate, triplicate, hesitation, unbecoming, behavior, realization.

Speed Builder
47 Miss Alice Elizabeth Evans, punctuation usage that could be

Supervisor, In-Service Training De- abstracted for use as punctuation
partment. reviews. It also'-^ occurred to me
that trainees will learn from these
Dear Miss Evans: Here- are my letters not only the vocabulary of
suggestions for the development of our business but'"* also something
training materials for secretarial' about the methods used throughout
trainees. the company to handle a number of
Your best source of material is business problems. '^
the files of the sections in which the Perhaps this kind of office corre-
trainees will eventually ^ work. spondence could be used as a de-
Choosing appropriate items that are vice to improve the trainee's rate of
typical examples of work performed transcription. '^ Frankly, Miss Evans,
is difficult; and^ at best, the selec- too many of our secretaries take
tion is an arbitrary one. In any dictation at a rapid rate and then
event. Miss Evans, have chosen
I expend''^ a disproportionate
four kinds of^ Administrative Serv- amount of time attempting to tran-
ices records for you to consider. scribe their shorthand into usable
1. Correspondence dictated to typewritten copy. '^ Perhaps you
secretaries^ during the routine dis- can help secretarial trainees to be-
charge of their duties. come time-and-motion conscious
2. Forms that our stenographers with an appropriate'^ kind of tran-
and clerical personnel^ regularly scription drill. Last but not least, you
process. can use the letters as production
3. Form letters that serve as mod- copy to improve typewriting ^^
els when workers compose re-
office speed.
plies to routine letters'' on their own The sample business forms are
initiative. those that are used throughout the
4. Case problems involving per- company — purchase requisitions,
sonnel relations. expense account forms, 2' telephone
I would recommend that you^ message forms, and stock requisi-
carefully edit all the correspon- tions. The variety of sizes will give
dence before reproduced for
it is the trainees valuable ^^ practice in
trainee use. For instance, it might insertion, alignment, and making
be^ advisable to use fictitious corrections at the typewriter, espe-
names and to modify any statement cially when carbon 2-^
packs are in-
that might reflect company action '° volved. When carbon packs are not
in an unfavorable light, especially provided, you may wish to prepare
to a partially informed reader. multiple copies of these forms so^''
These letters and memoran- that trainees will get needed ex-
dums" are an excellent source of perience in preparing duplicate or
words for spelling and for short- triplicate copies.
hand theory drills. They also con- Form letters 2^ comprise about 5
tain many examples '^ of superb percent of our correspondence load.

10
Those selected will give your train- employee behavior might result in
ees practice in composing ^^ re- a more comprehensive grasp of em-
sponses to routine inquiries. ployee-employer procedures.
The case problems might be used I hope 2^, Miss Evans, that these
for group discussions in which per- suggestions will be useful to you.
sonnel policies 2' and problems are Best wishes for an outstanding pro-
explored. Impersonal discussion of gram. Sincerely yours, ^° (600)
company practices and desirable ^^
TRANSCRIPTION CHECKPOINT
The purpose of the Transcription Checkpoint in the fifth lesson of

each unit review many of the transcription pointers, the shorthand
is to
theory, and the terminology presented in the four previous lessons.

Practice reading and writing the letter to Mr. Howard. Review the
spelling and punctuation pointers. Your instructor will either dictate the
letter and ask you to transcribe from your shorthand notes or instruct you
to transcribe directly from the text. Your efforts will be judged for correct-
ness of transcript and for rate of transcription.
48 Mr. William C. Howard, Office Manager, Bedford Manufactur-

ing Corporation, 4352 Washington Avenue, Bedford Massachusetts
01730.
LESSON 10 •
GREGG SPEED BUILDING
^ ^ p t
70 GREGG SPEED BUILDING -LESSON 10

LESSON 10 •
No doubt you are familiar be sold on credit, the purchaser
with various credit plans of- must be approved by the credit
fered by companies, such as the manager. His ability to pay and
30-day payment plan or the re- his record of prompt payment
volving payment plan. Have must be established before he
you ever stopped to think, how- will be granted credit. The
ever, about the efficient tech- credit manager must also dic-
niques and practices on which tate an assortment of letters to
credit is established and main- collect past-due accounts and to
tained? discontinue credit privileges.
Before goods or services can
Smdmid ^Wjtmc^
In this unit you are secretary to Harold C, Poling, manager of Credit

and Collections, All letters are signed by him over his title, Credit Manager.
An understanding of the credit and collection terms in the letters

dictated by Mr. Poling will add to your understanding of credit and collec-
tion procedures.
Cash Flow • Movement of cash from the buyer to the seller (cash receipts)
and from the seller to his creditors (cash payments).
Collection-Letter Series • Sequence of letters to credit customers at various
stages of delinquency — reminder, payment plan, suspension of credit, and decisive
action.
Computerized "One Write" Accounting Placement of an order on paper
•
tape, punched cards, or magnetic tape. Once written, information need not be re-
typed for shipping papers, invoices, and statements.
Cycle Billing • Billing groups of customers at predetermined intervals dur-
ing the month according to alphabetic assignments instead of billing at the end
of the calendar month.
Purchase Discounts • Cash discounts offered as an inducement for the
prompt payment of bills.
Downtime • Time that equipment is out of use for maintenance and re-
pairs.
Time Cycle for Credit Control • Schedule for controlling credit policy by
showing delinquent customers how they can pay immediately rather than by
dunning and threatening them.
SPELUNG AND TRANSCRIPTION PRACTICE
accidentally efficient jeopardize

acknowledgment exorbitant maintenance
attorneys explanation occasionally
bookkeeper extension privilege
conscientious financial reimburse
courteous incidentally sizable
disastrous indispensable welfare
74
Transcribe the following sentences, preferably at the typewriter, un-
til you master the spelling of the words that appear in the word list.
1 P > 9 V
2 r
3 ^ 9 y" e ^C^ I
4 /^ .
/ ^
/^
6 ^ / /^ ^
7 P •'-f^ <2_-t#'
y
^.
^
/
9 /^ <<A=^ "^^2^ '^ 7 ^^--<^

^
10
75
BUILDING
TRANSCRIPTION
QUALITY
Uses of the Comma

1 Use the comma to separate an introductory adverbial clause from the
rest of the sentence.
)^ ^
If you have finished the report, leave it Vifith the secretary.
If the adverbial clause follows the main clause and is restrictive, do

not use the comma.
-^ ^ ^ ^ /
Leave the report with the secretary when you have finished it.
2 When two or more adjectives modify a noun, a comma separates the

adjectives if each one modifies the noun alone, lesi: If the word and can
be inserted between the adjectives and if either adjective might occur first
without changing the meaning, use the comma.
•
<~^ o ---^ ^ ^ / c^ C^
This is a logical, clear presentation of the advantages of the plan.
If, however, the second adjective and the noun form a unit that is
modified by the first adjective, no comma is used.
. U. ,
^
He presented the difficult business report.

•
11
Check your understanding of comma usage by transcribing the fol-
lowing sentences, preferably at the typewriter.
49 Mr. Harry Morris, President, The Morris Company, 144 Grand Ave-
nue, Kansas City, Missouri 64100.
^ —s cl-*^ ^
^^^
-^
cJ-crl
CP J
-^
^ ^ /^ ^ ^rzr^
/O yyx^/30
y
r
^ 9. 3^ r
^ >
J^ ,^ (247)
50 The Brownlee Company, Box 614, Tulsa, Oklahoma 74122

•
7 11
TY 73 0, /^
^
P
^
f
^
r
^
•
J^2^ ^ ^-*r^~^ ^^/--z r"^-^ C- «^
^^ ^
(23i;
51 Mr. Edward Milbank, Milbank Mercantile Company, Bound Brook,

New Jersey 08805.
Cy- ^-^ r

,/f
3¥f 7
"ri_
/x'
/"
-:^ c^ ^
<r^ 3" /^x ,^ (237)

MASTERING
SHORTHAND
7^
THEORY
WORD BEGHSfNINGS
Inter-, Intr-
7^ O^
Enter-, Entr-
^
^ ^^
Dis-, Des-
/^ y'^/y^y^
WORD ENDINGS
-cal, -cle
c^^^ c^-^ /^ ^^^

-ings
/^' 2 ^.
* —
Interested, interchangeable, international, internally, interpretation, interrup-
tion, interval, interview, introduction, introspection, introvert, intrusion, intrusive.
Entertainingly, enterprising, entered, unenterprising, entrance, entrant, enter-

tainment.
Dishonesty, discount, disenchanted, disturbed, despair, describe, destiny.
Geographical, logical, political, practically, pinnacle, theoretically, critical.
Buildings, clippings, drawings, evenings, feelings, meanings, sayings, meetings.

52> Ace Stop and Save, 161 Locust Street, Bowling Green, Ohio 43401.
53 The Goodman Manufacturing Company, 1411 Tenth Avenue, Ama-

rillo, Texas 79104.
^ 7^-2^^
r n
/
2-.
•
12
r "^ J^=n >
c^ ^ ^ 2_
.^^^
^ /^
(144)
1^
54 Mr. Todd F. Bradford, Bradford-Heaton, Inc., 3 East Willow Street,
Bowling Green, Ohio 43402.

55 Mr. George H. Martin, Executive Vice-President, Martin-Simpson
Company, Box 404, Trenton, New Jersey 08605.
^ ^^^
r
^^ zT
/ /7 /
r -4 c/^
^ /^ 1 JO /^ ^ /^,
/^
n ?
a. /^
c/? T
"} - -^
o^ ^ /'
^ / ^^
^> i /- /9

r^ S'
r y" ^ (257)
56' Mr. James C. Perry, Manager, The Associated Shops, 1411 Jefferson
Street, Elgin, Illinois 60122.
> ^^..^
a^
^ ^ 2,
9
7
^^ ^
4
/7
T > f^
^ ^
"2_ ; (143)
z'
^?--^ 2 ^
r
LESSON 12 -GREGG SPEED BUILDING « 85

rzyri BUILDING
^fl^K^ PHRASING
SKILL
PHRASE BUILDER
Drill 1
Drill 2
Drill 3
^ ^-^ ^ ^^ 7*-^ ^"7^ '^^^^
Drill 4
? ty f hy ^^ n^ (
Drills
Could have been, had not been, has been, having been, I have been, should
have been, had been, it has been, there has been, we have been.
Be able, has been able, has not been able, have not been able, he may be
able, he should be able, he will be able, he would be able, I have not been
able, I shall be able, I shall not be able, will be able, you may be able, you
I
would be able, to be able.

As they, as they are, before they, if they, if they are, if they are not, they may
be, if they can.
He was, he wasn't, I was, if it wasn't, that it was, there was, this was the, which
was.
He will be glad, he would be glad, I am glad, I shall be glad, I should be glad.

13
57 Memo to: Henry D. Walters, Vice-President — Finance.
/^
/^
(f^ /o.
^Z
? ^f,
A ^ ^' (<^
2^ ^7, /^
^ ^/O
C^ ^ o yH^ ^ r—
<<^ ^^
'^ >c
y^ y
^ ^-7
^ V (274)
58 Memo to: John Parker, Director of Administrative Services.
GREGG SPEED BUILDING LESSON •

13
59 Mr. Willard M. Ewing, Credit Manager, The Standard Chemical
Company, 704 West Avenue, Milwaukee, Wisconsin 53289.
%^ ^ ^
LESSON 13 -GREGG SPEED BUILDING ^ 89

i^
^
^C^
7
^^ > *^
^-(^ CP(-^ (_-t^-j -/ ^ ^ ^-^ > ^ <:-x_^ -^

4^ /^^^
7
7
/5- y^ . , c^ ^ ^ )^.
^ -f /s-
—7" "

/ -.^^. ^
^
-t^ ^ f
:?
9 4^
V r
._js^-
/?
/ r ^ /^
/^ . 1/
^. .^
^ y^. (430)
^
PROGRESSIVE
SPEED
BUILDING
In this lesson the one-minute speed-forcing letters are counted pro-

gressively at 60, 70, and 80 words a minute; the two-minute reinforcement
and control letter is counted at 70 words a minute.
Your first step is to practice the vocabulary preview that precedes
the speed-forcing practice and to review the specialized vocabulary pre-
sented at the beginning of this unit.
Vocabulary Preview
£^ h^.
^ ^
Courteous, explanation, unless, turn, attorneys, collection, force, accidentally,
incomplete, invoice, accommodate, privilege, ratings, evaluated, critically,
insistently, occurred, unpaid, reorder, appreciate, apparently, exhausted, re-
build, profit, has not yet been, of course, reputation, v\^hy not.
Speed Forcing
(1 Minute at 60) count over///to our attorneys for
60 * Dear Mr. Lewis: We have tried collection. Please don't force us to
to collect your long-overdue ac- take this action. Yours truly, (1)
count through a/series courteous of
letters; yet we have no
explanation (1 Minute at 70)
of the reasons you can't//pay. 61 "

Gentlemen: Did we acciden-
Unless we receive your check by tally do something wrong by either
November 9, we shall turn the ac- shipping an incomplete order/or

• 14
.
filing an incorrect invoice^ Reinforcement and Control

If not, we are wondering why you (2 Minutes at 70)
have not replied our two re-
to 63> Dear Mr. Lundberg: Your re-
quests for payment of our bill. We order for $542 worth of merchandise
accommodated you by extending from/ NATIONAL PRODUCTS has
this credit, and //we think it only just reached my desk. We appreci-
fair that you send us your check ate it.
immediately. The fact that your first supply is//
Don't you agree? Sincerely yours, apparently exhausted and that you
(2) need to rebuild your inventory tells
us that sales must be///running
(1 Minute at 80) high for our merchandise and that
62^ Gentlemen: When you
asked you must be making a good profit
us for the privilege of handling your on it. Our accountant (1) tells me
purchases on credit, we checked that payment foF your first order has
your ratings/and evaluated your not yet been received, although it is
earnings reports critically. We la- 45 days/past due.
beled you an excellent risk. You know, of course, the value of
During the three//years you a good credit reputation and the dif-
have used your account, you have ficulty of//regaining a high rating
maintained a consistently good rec- once it has been lost. Why not send
ord for prompt payment. us your check for $350/ today? If
What has occurred? Your///Jan- you take this action, you will en-
uary 10 invoice has remained un- able us to rush your order to you.
paid for two months, and we have Cordially yours (2)
had no explanation. Cordially
yours, (3)

64 * Memo to: Mr. Philip Irwin, Manager.
LESSON 14 -GREGG SPEED BUILDING « 93

65 Mr. Donald Adams, The Adams Shoppe, Winchester Road, Mount
Vernon, New York 10551.
^ ^

•
14
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66 Mr. Harry R. Mason, Mason & Brown, 145 Shelton Drive, Wilmington,
Delaware 19814.
y^
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p ^— -
y^" Ct ^ ^ ^ ^ .^ (50)
67 Mr. Walter C. Edgar, Edgar Retail Shop, Bowden Square, Portland,

Maine 04110.
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fcr
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7
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IKANSCRIPTION PACER
68' Alfred Williams, Inc., Fairfield Shopping Center, Phoenix, Ari- 13
zona 85013. is
///J
/ -^
. J ' )
S 147

• 14
BUILDING
TRANSCRIPTION
SPEED
Mr. Poling dictated the sustained speed builder memorandum to be

sent to Kenneth Crowley, controller, National Products, Inc.
Practice the following vocabulary preview, and then see how well
you can sustain your reinforcement and control speed.
Vocabulary Preview
^
Controller, cycle, reaction, outstanding, alphabetically, subsequent, customers,
within, equalized, eliminated, procedure, periods, automatic, typewriters, work,
secretary, controlled, instead, schedule, appreciably, consistently, efficient,
equipment, operation, disadvantages, except, financial, according, incidentally,
review, outweigh, personalizing.
Speed Builder
69 To: Kenneth Crowley, Control- tember 12, asking for my reaction

ler, Subject: Cycle Billing. to the proposal for adopting' cycle
billing. Instead of mailing all state-
I have your memorandum of Sep- ments on the first of the month, you
LESSON 15 •
suggest that we divide the list of^ use'-^ of our billing equipment. It
outstanding accounts into four would be in operation every day,
groups alphabetically. Every Tues- even at night if we go on a''' three-
day the statements for one of the shift schedule of office work. The
four'^ groups would be mailed, and only time that our billing equipment
on the subsequent Tuesday the next would be out of operation'^ would
alphabetic list of customers would be during downtime, while mainte-
be billed. Within'' the cycle of a nance checks are being made.
month all bills would be mailed, I see only two disadvantages to
one-fourth each week. cycle '^ billing:

As I see it, the advantages are 1. Customers expect their bills on
these: the first month, and they may
of the
'''
1. The^ work of the billing clerks have made their financial plans to
would be equalized, and present provide cash for paying according
end-of-the-month peak loads would Making a change
to this schedule.
be eliminated. If^ we adopt this pro- would require explanations and, ^^
cedure, we could reduce the num- incidentally, reeducation of our
ber of clerks by two. credit customers.
2. The work in my department 2. More time would be required
would also^ be equalized. Instead for scheduling'^ due dates of out-
of sending collection letters on the standing accounts. Review would
first and fifteenth of the month, we be on a daily basis instead of twice
would send them^ at the end of 15- a month.
and 30-day periods of indebtedness, In my opinion, 2° Mr. Crowley, the
thus spreading work over the en- advantages of cycle billing far
tire^ month. outweigh the disadvantages. There-
3. There would be a controlled fore, 1 2' recommend that we adopt
flow of cash into National Products. this procedure on December That 1 .
Instead of receiving payments fol- will give me time to work out with
lowing '° the old billing schedule, John Parker our^^ plan for using the
we would take in money on an automatic typewriters for routine
everyday basis from all credit cus- collection letters. It would also give
tomers, " not just from those taking me an opportunity to send a letter
2-^
their discounts. This might appreci- of explanation of the new system to

ably reduce the amount of cash we our complete list of charge cus- ^'^
would have to'^ borrow on short- tomers.

term loans in order to take advan- Does this suggestion seem rea-
tage of our own discounts. sonable to you? (490)
4. We could make more efficient

15
70 Mr. William Metzler, Metzler Variety Store, Meodowlork Shopping

Center, Greeley, Colorado 80630.
_^^^ Ce^^'^*^ -y .--~>y-^ /

P >"
t, (86)
i
TRANSCRIPTION PACER
71 Mr. Elmer L. Dewitt, Dewitt Manufacturing Company, 141 East i3
Chapel Street, Harrison, New Jersey 07029. 21
a^
//
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^ i-
7
LESSON 15 •
GREGG SPEED BUILDING - 99
•
15
6^ (^ j^ y >-9^ j>
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?
LESSON 15 •
How would you respond if is done to plan, organize, direct,
you were asked, "What is the and control the operation of a
most important resource a busi- business. In the final analysis,
ness possesses"? You might say however, it is people who make
material, equipment, and ma- or break management.
chines, for they are used to pro- The Personnel Department,
duce the goods or services that usually consisting of a person-
ultimately satisfy our economic nel manager and a staff of as-
needs and wants. However, sistants, sees to it that a busi-
they can be readily replaced or ness obtains qualified people
insured against loss. Perhaps and that they are motivated fa-
you would name management, vorably, develop their abilities,
forit is an expression of all that and find satisfaction in their jobs.
PERSONNEL
3
Hi|' Smetmid /44(fUfm^^KR
In this unit you will take the dictation of Edward R. Harmon, director
of personnel, National Products, Inc. All letters are signed by him over his
title, Director, Personnel Department.
In transcribing Mr. Harmon's dictation, you will encounter the fol-
lowing terms:
Fringe Benefits Advantages, such as group insurance, group hospital-
•
ization, retirementincome payments, discounts on purchases, and loans, provided

for employees by forward-looking companies.
Incentive Plan • Wage-payment plan that is designed to reward the work-

er with added compensation for exceptional performance.
Employee Motivation • Techniques, such as communication, suggestion
systems, and merit ratings, that encourage employees to perform at more produc-
tive levels.
Employee Test • Interest, knowledge, special aptitude, and performance

testsadministered to workers to obtain an index of the degree of qualification for
job selection and placement.
In-Service Training • Organized courses taught on the premises either by
an employee or by an outside specialist to increase employees' skill and com-
petence.
Performance Rating (Merit Rating) • The rating of an employee by sys-
tematic evaluation of his proficiency in his job. It usually involves a discussion
between an employee and his supervisor in an attempt to define the employee's
self-development and job objectives and to outline the means to achieve them.
Probationary Period • Trial period during which the employer decides
whether to give a new employee a permanent position.
Stock-Purchase Plan Type of fringe benefit

• that permits employees to
purchase company stock at reduced rates.
Tuition Reimbursement • Plan for repaying employee tuition costs for suc-
cessful completion of company-approved study at an accredited college or school.
This list contains 24 words that appear frequently in business letters:
absence attendance consensus

acceptable career eligible
advertisement competitive familiar
104
gauge misspell unanimous
initiative optimistic versatile
liaison pamphlet vicinity
mediocre separate vying
miscellaneous supersede wholly

til you masterthe spelling of the words that appear in the word list above.
105
BUILDING
gf^
j4|K^ TRANSCRIPTION
L^fzJ QUAUTY
Uses of the Comma (Continued)
1 Use the comma to separate two independent clauses that are joined by
a coordinate conjunction.
^^ /^ 6.j^
^
He interviewed several applicants, but he did not hire anybody.
We have totaled the payments you made, and v/e find that our balance agrees
with yours.
Do not use a comma between two verbs comprising a compound

predicate. Likewise, do not use a comma between two parts of a com-
pound subject, compound object, or other compound construction.
2^ t j^^
/"
Q^ 7
-1^ ^.
His offer was thoroughly studied and eventually approved.
The president of the company and his administrative assistant discussed the
proposal and gave their decision.
2 In a series of three or more items, use a comma between the items and
before the conjunction preceding the last item.

16
We advertised for clerks, typists, and stenographers.
Can the points be best illustrated by cartoons, by charts, or by tables?

y^^^ C^jOz
^. 7/-
LESSON 16 -GREGG SPEED BUILDING *> 107
10 r c/^
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72 Mr. Richard D. Beatty, 1401 Sheridan Road, Wilmette, Illinois 60091.
CT-^
/^s
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^^
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^,
^ (195)

73 Miss Elizabeth Drew, 1411 Wacker Drive, Chicago, Illinois 60613.
c ,2^ ^ 2 ^
9 //.
"T-^-cs
i.
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74 Mr. Robert E. Robinson, Howard Dormitory, University of Arizona,

Tucson, Arizona 85721.
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i
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LESSON 16 •
^
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no GREGG SPEED BUILDING -LESSON 16

>" ^ X^^
(^
^ L (307)
75 " To: All Department Heads

MASTERING
SHORTHAND
THEORY
WORD BEGINNINGS
Re- (before a downstroke or a vowel)
^^ 7 ^ ^ 7^ ^^— "^-^
Per-, Pur-
"^^^
^ '^_^
WORD ENDINGS
ly
/^
"^ ""^ <2_-^
-cient, -ciency
-tial. -cial
Rescind, reasonably, receipt, reciprocate, repeatedly, reafiirm, realign, reap-

point, reorient, reexamine, reassure, rearrange, regional, replenish.
Percentage, personnel, persuaded, purloin, pursuit, purveyor, purport, perti-
nent, persist, perpetrate, permission, personality, pertained.

•
17
'
Amply, cordially, daily, earliest, favorably, finally, inevitably, positively.
Ancient, efficiency, inefficiency, patient, proficiency, impatience, proficient, suf-
ficient, sufficiently, insufficient.
Beneficial, essential, financially, initially, official, socially, especially, commer-

cially.

76 To: All Supervisors.

^. X r ^^ ^
2 L J
JL- ^s (372)
77 Miss Marie Fitzgerald, 114 East 177 Street, University City, Missouri
63565.
o
U_^ 7
114 ^ GREGG SPEED BUILDING LESSON
•
17
C^ IjP
>- (194)
78 Professor Nathan Stem, Department of Economics, University of Ari-

zona, Tucson, Arizona 85721.
LESSON 17 -GREGG SPEED BUILDING '• 115

79 ^ Dr. Lawrence Peters, Director of Business Education, Oak Pork Pub-
lic Schools, Oak Park, Illinois 60309.
<2-^ ^—y
116 GREGG SPEED BUILDING LESSON• 17
BUILDING
PHRASING ,^^^_
SKILL LXIS
PHRASE BUILDER
Drill 1
d^ C C-- h do C<
Drill 2
L Z
Drills
Drill 4
.^ ^^ .y^
Drills
7
7 '7
About it, about its, about my, about that, about the, about them, about these,
about this, about those.
Anyone, each one, for one, one thing, one-half, one way, one year, only one.
Does not, does not have, he does, he does not, that does not, this does not, who
does not.
LESSON 18 •
Aren't, didn't, don't, hadn't, hasn't, haven't, isn't, won't, doesn't, can't, he didn't,
I don't, I haven't, he doesn't, we can't, you don't, they don't.
Be sure, being sure, can be, can be sure, cannot be sure, can't be, he can be, I
he will be, he would be, I can be, I cannot be, I can't be, I will be, I would be,
if it will be, if you can be, if you will be.
80 Confidential, To: Harold C. Poling, Credit Manager.
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118 * GREGG SPEED BUILDING LESSON •

18
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\ (277)
81 To: Section Managers.
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9 ^/. ^^.
LESSON 18 •
•
18
7 •
"2.
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/7 ^ f \ (443)
>
82^ Mr. Peter M. Hall, 4201 Sixteenth Street, Chicago, Illiriois 60624.
^ ^
^ -^
^
A
(57)

PROGRESSIVE
SPEED
BUILDING

First practice the vocabulary preview that precedes the speed-forc-
ing practice, and then review the specialized vocabulary presented at the
beginning of this unit.
Vocabulary Preview
^^; ly
Indicated, psychology, secretarial, vacancy, suited, employed, controller, co-
operative, superiors, proficient, stenographic, return, we hope that, as soon as,
possibility, reinstatement, of course, physical, reemployed, clerical, requested,
competitive, classifications, rejected, candidates, interview.
Speed Forcing
(1 Minute at 70) have a college major/,/in psychol-
83 Dear Miss Williams: You filed ogy and a minor in the secretarial
an application on April 20 for a po- field.
sitionas/secretary in the Personnel We now have a vacancy///for
Department. You indicated that you which we think you may be suited.

• 19
,
Ifyou are still available, please tele- before you can be reemployed.
phone me. Yours truly, (1) Very cordially yours, (3)
(1 Minute at 80) Reinforcement and Control

84 Dear Mr. Daniels: Phyllis (2 Minutes at 80)
Howard was employed by us from 86 -Dear Mr. Bryan: We have

January 11 to August 19 of this used about 160 of your clerical se-
year as secretary to our controller. lection tests. As you requested,/we
Miss Howard was a cooperative, shall be glad to share the valuable
hard-working employee. She got data that we have collected.
along very well with superiors and Through these competitive tests
fellow workers.She was highly pro- we have been able to separate
stenographic
ficient in skills. Her our applicants into three classifica-
record here was most satisfactory, tions:acceptable, mediocre, ///and
and we were sorry she resigned. rejected.
Very cordially yours, (2) During ordinary times we offer
positions to all candidates who rote
(1 Minute crt 90) acceptable ( 1 ) and also
on the tests
85 Dear Mr. Edwards: We ore de- good
in the interviews. In especially
lighted to learn through Mr. Barnes times, however, we may be forced
of your return to this city after your to hire some candidates who rate
long illness. only mediocre on the tests but have
No doubt you
'
soon be avail-
will good interview ratings.
able for employment. We hope that We have complete/' information
you will consider returning to our on 40 employees who have taken
purchasing department. //Please the testsand have been employed
call on me as soon as you are ready by you have///thought it
us. After
to work, so that we can discuss the over, please let us know what in-
possibility of your reinstatement./// formation you think you want; we
You course, have to have
will, of shall be glad to give it to you. Yours
a complete physical examination truly, (2)
87 To: Miss Alice Evans, Supervisor of In-Service Training.
;
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(/^
7
(7) r^ y'

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88 Mr. Henry Bell, Bell Industries, El Paso, Texas 79906.
<
—^ '^ C o^f Cy

• 19
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TRANSCRIPTION PACER
89 To; Miss Nancy Watson, Office Services.
/^C V ^ r
126 V GREGG SPEED BUILDING LESSON

•
19
BUILDING
TRANSCRIPTION
SPEED LA ZJ
This sustained speed builder memorandum was dictated by Mr.

Harmon for distribution to all section managers.
Vocabulary PrevieTv
Administrative, annual, employees, determined, holidays. Thanksgiving, Christ-

mas, preferred, involved, designated, observes, religious, uniform, in which the,
priority, seniority, tentative, announced, distributed, majority, attractiveness,
continuous, calendar, accumulate, recreation, adequate, compensation, punched,
numbered, manual, destroyed.
Speed Builder
90" To: Section Managers, Sub- tive Committee of National Prod-

ject: Vacation Schedule. ucts, the following vacation^ poli-
cies were adopted:
At a meeting of the Administra- 1 . Annual vacations with pay are
LESSON 20 •
provided for regular full-time em- majority'^ in the summer. However,
ployees^ with six months or more advantages of winter vacations,
of service. such as reduced travel rates, add
2. The amount of vacation time is to
''^
their attractiveness; and we en-
determined by the length of service courage employees to consider
on-^ January 1 of the year in which them.
the vacation be taken. The fol-
is to Vacations are ordinarily'^ to
7.
lowing schedule is to'' be followed: be taken in continuous periods. Va-

6 months to 1 year: one day for cations for periods of less than one
each month of service. week are discouraged, '^ and long
1 to 5 years: two weeks. weekends are not interchangeable
5 to 15 years: three ^ weeks. with single-block vacations.
15 years and over: four weeks. 8. Vacations are to be taken 2°
3. The following holidays will be within the calendar year in which

given with pay: New Year's Day, they are earned, and they will not
May 30, July 4, Election ^ Day, No- accumulate from year to year.
vember 11, Thanksgiving, and Since the primary 2' purpose of a
Christmas. If any of these holidays vacation is to provide rest and rec-
fall on Sunday, the following'^ Mon- reation for the employee, extra pay
day will be given. One extra day a will not^^ be given for vacation time
year will be given on a Friday if an not used.
official holiday^ falls on Thursday. 9. Salary for the vacation period
Employees will choose the preferred will be paid in advance ^-^
when re-
Friday by ballot if several holidays quested.
are involved. No^ extra day will be 10. Employees who leave Na-
given for holidays occurring on tional Products voluntarily and
Tuesday. If a designated holiday have given adequate 2'' advance
falls during 1° an employee's vaca- notice to their department heads
tion, an extra day will be added to will receive in their final paycheck
his vacation period. compensation for whatever vaca-
4. Any'' employee observes who tions^ credit may be
due.
a religious holiday not provided This announcement is being dis-
above should discuss taking the tributed to all members of the staff
holiday with'^ the Personnel De- at this time. Please ^^ notice that the
partment rather than with his super- pages are punched and numbered
visor so that a uniform policy can so that they can be added to your
be'-^ adopted. office manual. the^^
Insertan-
5. Vacations will be arranged by nouncement appropriate po-
in the
department heads after employees sition immediately. It supersedes
have expressed their preferences.'^ the previous section on 28 vacations,
Priority will be given to employees which should be destroyed.
with seniority. Tentative schedules If there is any point in this an-
will be announced by '^ February 1 nouncement that is not clear, please

if possible. feel free to^^ discuss it with me or
6. Vacations will be distributed with a member of my staff. (589)
throughout the work year, with the

•
20
91 > Memo to All Employees.
163)
TRANSCRIPTION PACER
92 To: All Employees.
y ^ J 5^ 22
LESSON 20 •
GREGG SPEED (BUILDING 129
I
> /^ ,--^ C -^ '^ • ^ 1 ^ 245

•
20
9 ^^
. ^ r
LESSON 20 •
'
Never before have so the public is a full-time en- by the mayor or other pre-
many businessmen been deavor. News stories in siding builds com-
official,
so busy trying to say so business magazines intro- munity goodwill. The cm-'
much to the pubUc. Thirty ducing new products are nouncement that a com-!
years ago only one out of used to arouse public en- pany has been dh!
officer
every 50 of the top 500 dorsement. A report on the lected to head the C«^
companies in the United financial page of the Wall munity Chest drive or ton
States had a full-fledged Street Journal announcing a company employee lfl|
public information depart- a stock split, a dividend in- won a professional ctw^f
ment. Today, the propor- crease, or a new manage- increases the stature of flK
tion is three out of four, ment appointment pro- company in the eyes.«
with companies starting motes public confidence. the pubhc. Sometimes not
new departments at the A story in the local news- publicizing a story, an an-'
rate of 100 a year. papers reporting the open- titrust action, for instance,
Maintaining a company ing of a new facility, in- is equally beneficial in

image that is attractive to cluding the speech given protecting the compcuaj^
image.
Such is the domain of a
company's pubUc informa-
tion service. Its members
must be journalistically
oriented, with a nose for
news and a canny famili-
arity with the media that
will present it. They must
understand public atti-
tudes, execute a program
of action, and communi-
cate with the public. With
these attributes, they pro-
jecta favorable public
image of the comp<
PUBLIC
INFORMATION
Swu^kAJtd Auijf^^
In this unit you will work for Arthur C. Williamson. All letters are
signed by him over his title, Public Information Director.
SPECIAUZED TERMINOLOGY
An understanding of the following terms will add to your under-

standing of the subtle ways in which a publicist works.
Annual Report • A by a
corporation to its stockholders at the
report sent
close of the corporation's fiscal year. contains the financial statement for the
It
period and usually the company's future plans as well as information about its
products. Copies are also sent to the press, community leaders, and financial
analysts.
Stockholders' Meeting • Regular annual meeting of stockholders at which
directors are elected, financial reports are presented, and general business and
other pertinent company business are discussed.
Proxy • Written authorization for someone else to cast a stockholder's
vote when he cannot attend a stockholders' meeting.
Clipping Service • An organization or business that scans newspapers
and periodicals for news items about subscribers and sends these items to the
subscribers at regular intervals.
Earnings Report • Interim financial or comparative statement sent to
stockholders. Such a report frequently features the income figures for the current
period in one column and the cumulative figures for the year to date in the second
column.
House Organ • Internal company publication that attempts to create
prestige, goodwill, and understanding among employees, stockholders, and sup-
pliers.
Press Release * A news story sent to news media in thehope that they
will give news coverage includes the date of release
to it. It and the telephone
number at which additional information may be obtained.
Public Relations Firm • A company that specializes in creating an attrac-
tive public image of its clients.
Public Service Project • A community event in which a company par-

ticipates, often at considerable cost to the company, both because the company
is interested in community betterment and because it hopes that intangible bene-
fits will accrue.
134
accessible catalog
accompanying
achievement
adjacent
administrative
all right
biographical

til you master the spelling of the words that appear in the word list above.
NATIONAL PRODUCTS, inc.
211 FOREST AVENUE
ST. LOUIS, MISSOURI 63100
For Release: June 4 after 12 noon
National Products, Inc.

211 Forest Avenue
St. Louis, Missouri 53100
Telephone: 314 432-1781, Arthur C. Williamson
MERGER OF CONTINENTAL AND ABC
At the annual meeting of the stockholders of Continental
Products, which recently merged with the ABC Company, a change
of company name was approved. Henceforth the corporation will
be known as NATIONAL PRODUCTS, INC. The combined assets of
the organization total $124,500,000.
At a meeting of the board of directors of the new corporation
immediately after the separate meetings of the stockholders of the
former companies, Mr. Henry M. Simpson, former president of
Continental Products, was elected president of the new organization;
and Mr. Henry A. Walters, former president of the ABC Company, was
elected vice-president in charge of financial affairs.
Sample press release.
136
Uses of the Possessive
Ask yourself whether you know when a possessive should be used.

If you can transpose the expression containing the s sound and use the
word of, the possessive form is generally used.
1 To form the possessive of a singular noun not ending in s, add an apos-
trophe and s to the noun; add only an apostrophe to form the possessive
of a regular plural noun.
employee's record customers' complaints

salesman's bonus managers' recommendations
EXCEPTION To form the possessive of one-syllable singular nouns

:
ending in s, add an apostrophe and s. However, in nouns of more than

one syllable that end in s, only the apostrophe needs to be added to
form the possessive if the addition of s would make the word difficult to
pronounce.
Mr. Marks's report Mr. Watkins' memorandum

My boss's telephone Miss Reynolds' judgment
2 To form the possessive of compound nouns, add the apostrophe and s

to the last member of the compound.
secretary-treasurer's note anybody else's job
runner-up's time general manager's policy
note: Instead of using the plural possessive of a compound noun,

it is sometimes preferable to rephrase the sentence.
3 To show joint ownership, form the possessive on the last noun only; but
to show individual ownership, form the possessive on each noun.
Winters and Hunts's store Winters' and Hunts's stores

buyer and seller's contract buyer's and seller's contracts
note: a company may omit the apostrophe in its name. Consult

the letterhead or the Yellow Pages for correct form.
LESSON 21 •
4 The possessive form is used in many common expressions that refer to
time and measurements and in phrases implying personification.
several dollars' worth a week's delay for appearance' sake*
a stone's throw two weeks' vocation for heaven's sake
*In these idiomatic possessives with the word sake, only the apos-
trophe is used if the word ends in an s sound.
Check your understanding of possessive usage by transcribing the

following sentences, preferably at the typewriter.
i^â^
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138 GREGG SPEED

> ^ c^-^'^^
BUILDING LESSON
•
21
93 Mr. Herbert Miller, Miller's Grocery, Bluefield, West Virginia 24701.
^ 9 dl^ c .^^
LESSON 21 •
94(> Reynolds Photographers, 714 South Lewis Street, Charleston, West
Virginia 25302.
C^ ^
X
^ 140
N J^
•
(221)
GREGG SPEED BUILDING LESSON 21

95 The Wall Street Journal, Wall Street, New York, New York 10005.
L
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^ ^
30
^, _^^> .^_^ _^ ^
6,--r ^—^ /Jl5y^ ^^^ f^ ^^ e.^^ ^
>- (89)
96 Professor Mildred Adamson, Northern State Teachers College, Du-

luth, Minnesota 55805.
LESSON 21 •
MASTERING
SHORTHAND
THEORY
WORD BEGINNINGS
Ex-
Al-
^
^ c/^ ^
For-, Fore-, Fur-
y^ i^ 4
Sub-
e_^ L^
r
WORD ENDINGS
-ful
-rity
P /f ^ ^J9 f^ ^ -f
/ ^.
^.
Exact, example, exceedingly, excellent, excessive, excited, executive, exhaus-
tion, exhibit, existence, expectation, expedite, exposition, extensively, inexpen-
sive, exquisite.

Already, alternative, altercation, almanac, almighty, alternate, altered, un-
altered.
Forceful, foreclosure, fortunate, misfortune, furlough, furnishings, furthermore,
furtive.
Subcontract, subdued, subheadings, subjugate, sublease, subordinate, subtitle,

suburban.
Awful, beautiful, carefully, doubtful, faithful, hopeful, powerful, usefulness,
helpfully.
Charities, majority, minority, prosperity, securities, verities, asperity.

97> Professor Lawrence Wilkins, Department of Business Administration,
Business Institute, Sedalia, Missouri 65303.
o l^

/
C^ rJ ^ .^^ r f,
6^
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7 7 ^
/9 s >-. (257)
98 To: Henry M. Simpson, President.
^^ ^
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LESSON 22 -
-^ ^
^ w -^jx^ /
/
^ A ^--^-^^s (421)
99> Mr. John R. McCann, Editorial Oflice, Fortune Magazine, Time 5f Life
Building, Avenue of the Americas at SOtli Street, New York, New York
10019.
C_^ ^^ r ? ^^
^ 7 J^ (111)

•
22
'
BUILDING
PHRASING
SKILL
PHRASE BUILDER
Drill 1
Drill 2
9^ ^ ^ ^-^ y^ y-^ 2^
zL-2^ Z_
Drill 3
1
/ - /
Drill 4
>
/>- —
^ 7 ^ /
Drills
^ ^ ^ ^ ^ ^ ^^
Drills
As there is, is there, of their, there may be, there will not be, there would be,
to their, if there are, if there will be.
Ishall be, I shall have, I shall make, shall not have, you shall have, I shall not
have, you shall not, we shall be, we shall mail.
LESSON 23 •
In which you, of which, on which the, which is, which may be, which may not
be, which means, which you say, with which, in which the, which you can, by
which, from which, on which, which may, for which.
In this, this is not, this date, with this, this would be, hope that this, for this, on
this.
Between the, between these, between this, between those, between us, be-
tween you, between them.
About that time, any time, at which time, by that time, each time, few times,
many times.

100 Press Release, For Release: April 3.

•
23
101 Press Release to St. Louis Newspapers, For Immediate Release.

^ c^
-yT^
^ L r
^ y
r /- ^ ^ A _>^
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^ a^^L-^
^
102^ To: Vincent M. Regan, Research and Development.
7^ ^^
7'
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•
23
-7
103 To: Mr. Henry M. Simpson, President.
7^
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/
9 (33)
LESSON 23 •
PROGRESSIVE
SPEED
BUILDING

First practice the vocabulary preview that precedes the speed-
forcing practice, and then review the specialized vocabulary presented at
the beginning of the unit.
Vocabulary Preview
^ <-^ ..-^
^^^^
^—y^^
Z -^ T
Weekly, annual, organs, entry, convention, association, employees, competi-
tion, photograph, regular, headquarters, prior, vice-president, submit, spon-
soring, broadcasts, symphony, consecutive, shareholders, orchestra, extraor-
dinary, up to date, composer, to sponsor, contribution, civic.
Speed Forcing
(1 Minute at 80) ning team scored//220 to Universal
104 Press Release: In the indus- Manufacturing's 210. The individual
trialtournament sponsored by Sub- high score was made by Mary///
urban Lanes, the women's team Smith with 231.
from NATIONAL PRODUCTS,/INC., The men's team from Middle
last night defeated the team from States Trucking Company was high
Universal Manufacturing. The win- with a score of 280. (1)

24
105 Gentlemen: Enclosed is a (2 Minutes at 90)
complete file of The National Effort, 107 Dear Stockholder: In the pub-
our weekly corporation newspaper. lic interest, NATIONAL PRODUCTS
I should like to/enter this publica- is sponsoring three broadcasts by
tion in the annual contest for house the St. Louis Symphony/ Orchestra
organs. over Radio Station KMOX. These
The entry blank states that all programs will be heard from eight
competing publications// will be until nine o'clock on three consecu-
displayed at the convention of the tive '/Thursday evenings, starting
Association of Editors of House Or- on October 17.
gans to be held February// /TO to Weespecially urge our share-

12 in Dallas. We have 2,000 em- holders to invite this orchestra,///
ployees, so our newspaper would one of the country's finest, into their
be entered in the Class B competi- homes. Ask your friends, too, to
tion. Sincerely yours, (2) listen to these extraordinary pro-
grams.
(1 Minute at 100) For your added pleasure 1 we ( )
106 Gentlemen: We should like are enclosing a special Listeners'

to engage you to photograph our Guide, complete with up-to-date
executives addressing the board of biographical notes about each com-
directors at its next regular/meet- poser./In addition, you will find a
ing on Thursday, October 4, at 2:30 guide to music appreciation for
p.m. in the board room at our St. each composition to be played.
Louis headquarters. We hope that you will/ /note the
Plan to provide us with three pic- time of these broadcasts and make
tures//that would have wide public plans to listen to these recitals. We
interest: (1) the entire board of di- hope, too, that you will approve of
rectors just prior to the meeting; (2) management's// /decision to spon-
the vice-president in charge of/// sor such a series as a contribution
finance reporting to the board; and to the civic life of the community.
(3) the executives just before their Very sincerely yours, (2)
appearances.
Please submit proofs by October
8. Yours very truly, (3)

108 ^ To: Helene Marie Potter, Assistant, Public Information Service.
^^
LESSON 24 •
^ /^ O^ y^^ / A^ ^<^"^ 4_-^ /^
-T,^

•
24
(374)
TRANSCRIPTION PACER
109 Mr. Phillip L. Stanwood, Midwestern District Manager, National 13
Products, Inc., 221 1 Front Street, Houston, Texas 77017. 25
LESSON 24 •
^
>?---i ^ ^ y

• 24
BUILDING
TRANSCRIPTION
SPEED
Mr. Williamson dictated the sustained speed builder letter to be

sent to Mr. Henry M. Simpson, President, National Products, Inc.
Vocabulary Preview
.^
Memorandum, publicity, adequately, metropolitan, combating,

exceedingly,
disadvantage, associating, everyday,
reporters, infrequently, appointments,
editorial, downtown, likely, St. Louis, cultivate, coverage, temporary, head-
quarters, assignment, crucial, colleague, concentrate, recommend, adoption.
Speed Builder
110^ To: Henry M. Simpson, Presi- amount of publicity in the St. Louis'
dent, Subject; St. Louis Newspaper newspapers on the merger and
Coverage. change of name for our new com-
pany.
Thank you your memorandum
for I, too, am exceedingly concerned
questioning me about the small that we ^ are not always adequately
LESSON 25 •
reported in the metropolitan area. I seek'^ them out at every opportuni-
have given a lot^ of thought to the ty. He could obtain a membership
reasons behind the problem and to in the St. Louis Newspapermen's'^
the ways of combating it. Club and make an extensive effort
Here are the reasons: to cultivate reporters who would
1. As a'* suburban company, we give us increased coverage.
are at a disadvantage. Maintaining We might try'^ this approach for
extensive contact with the city press several months or until we have
is^ difficult because we do not asso- built up the contacts we seem to
ciate with reporters every day in need. Perhaps this should be only'^
the normal course of business.^ We a temporary experiment. Our office
go into the city on special occasions at corporate headquarters could
rather than as a daily routine. We telephone the news stories^^ to this
see the key newspaper'' reporters representative, who would be able
infrequently, and only when we to file for the following morning's
make the appointments. coverage.
2. The majority of the St. Louis^ I am doubtful^' about the selec-
newspapers are morning publication of a person for such an experi-
tions. To make the morning editions, ment. I really feel that the assign-
we should have our copy on the^ ment is 22 important enough to war-
editorial desk by one o'clock of the rant my filling it, even though the
previous afternoon. Since it takes work here is at such a crucial stage.
an hour and a half to get down- With two days 23 a week in town, I
town '° from our location, any news could probably develop more fruit-
story we have must leave here by ful connections than an inexperi-
eleven o'clock to allow for traffic" enced colleague. The^"* alternative
delays. Much of our news is made is, of course, to send a promising
too late to meet the deadline on the subordinate.

day it happens. The result is a 2. The second suggestion is that
day's '2 and by then the story
delay, we 2^ employ a Louis public re-
St.
isn't news any longer. The editor lations firm to build up our local
may subsequently eliminate the''^ publicity and concentrate in our26
story in favor of a more recent national headquarters on national
event. publicity. We
could telephone our
Here are two suggestions for im- stories in and thus meet necessary 2^
proving the situation: deadlines. The firm would already
1.''' Perhaps a member of the have all the contacts with the news-
Public Information Service should papers that we now lack.
maintain an office in the city and I recommend28 adoption of the
spend part'^ of each week there. firstsuggestion. When may I dis-
Thus he would have face-to-face cuss the matter with you in detail?
contact with the fmancial reporters, (575)
would lunch with them, and would
I
11 1 To: All Company Officers.
112 Mr. Richard C. Barry, Central College, Fairfield, Iowa 52556.
^ ^
/ > o ^ ^ ry
LESSON 25 •
c/^ 6^ > -X^^^/^ n L^ -T?
^
c/^ > '2^ ..^ -2^ (^
? (194)
TRANSCRIPTION PACER
113^ Mr. Jack M. Roche, Room 1679Y, State Department, Washing- 12
ton, D. C. 20002. 15
/'JTl^ 25
.P^ 47

• 25
/^ ^ (^ ( f:30^y ^
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^-7
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LESSON 25 •
At home, in the conduct ous levels of management, supervises financial trans-
of personal affairs, and in depending on the nature actions. Most of the finan-
the world of business, the of the problem and the cial planninga busine»
of
management of money is amount of money involved. is based on a budget —.a
a major consideration. Al- The board of directors of a plan showing anticipataB
though many people do corporation, for instance, income and expenses for
not keep formal financial usually decides such mat- a given period of time.
records, most think about tersas selling stocks, issu- The finance section iaJt'
long-term and short-term ing bonds, borrowing top-management team ttiM
goals and attempt to con- sums, and declaring divi- holds the "purse stringB
duct their domestic affairs dends. A vice-president of of a business. In its dcoH
on a sound financial basis. finance, on the other hand, to-day operations, it coin
In business, financial de- carries out the wishes of fully plans the financial
cisions are made at vari- the board of directors and future for the company.
FINANCE
B^ ^^ Smdmid ûijfumi
In this unit you will take the dictation of Henry P. Walters, senior
vice-president in charge of the financial affairs of National Products, Inc.
All letters are signed by him over his title, Senior Vice-President.
In transcribing Mr. Walters' dictation, you will encounter the follow-

ing terms:
Amortization • The systematic liquidation of the book value of an asset
over the period of beneficial or contractual life.
Audit • The examination by public accountants of statements of income
and financial condition and the rendering of a professional, independent opinion
on these financial statements.
Blanket Contract • A binding agreement to do or to refrain from doing
some lawful thing. It covers a group or class of things or conditions rather than
a specific item.
Debenture Bonds • Unsecured promises to pay a specified sum of money
at a fixed time in the future and at a fixed rate of interest. The bonds rest upon
the general credit of the issuing corporation.
Long-Term Credit • Financing by the sale of bonds usually for more than
five years.
Short-Term Credit • Financing by borrowing on a negotiable note for a

period of one year or less.
Portfolio The securities held by an investor.
Production Ratio (Operating Ratio) • The relationship of the cost of goods

sold plus operating expenses to net sales.
Rate Concessions (Preferential Rates) • Special rates given to large

shippers.
Sales Incentive • A plan whereby a salesman receives, in addition to the

normal compensation, a percentage of his total sales beyond a specified amount.
Underwriter • One who guarantees the sale of bonds to be offered to the

public for subscription.
Voucher • A receipt that substantiates a claimed expenditure.
164
This list contains words that appear frequently in business letters.
acquisition
BUILDING
TRANSCRIPTION
QUAUTY
Expressing Numbers
1 Use figures for exact numbers above ten, for numbers in statistical
and tabular work, and for numbers that occur in a connected group within
a sentence.
d^.
The 45 employees worked for the company eight years.
The shipping carton contained 24 electronic tubes
The office manager ordered 36 chairs, 12 desks, and 3 filing cabinets
2 Spell out numbers that begin a sentence, approximate numbers if they

are round numbers in even units, and ordinals. Spell out the time of day
when the word o'clock or any informal style is used. Spell out numbers
representing periods of time.
r^^r A
r
L _r

•
26
Sixhundred stockholders attended the annual meeting.
About two thousand votes were cast for the new president of the board.
The group planned to meet at ten oclock on the second Monday of each month.
3 Use figures for the day of the month and the year, amounts of money,
dimensions, measures, weights, degrees, distances, capacities, percent-
ages, decimals, proportions, and market quotations.
C^ cy^ ^^'/^
On July 8, the temperature reached 90 degrees.
The new savings bank interest rate is 41/2 percent.
His broker advised him to buy Chesapeake Bay at 102'/2.
The shipment of 8'/2- by 11-inch paper weighed 16 pounds 14 ounces
Although he has 20/20 vision, he misread the 8 cents written on the face of the
$4.08 check
Check your understanding of number expression by transcribing

1 p
^
^ . X^ z^-
7 ^^
16 >- ^
^
114!^ To: Glenn C. Hunter, Chief Auditor.
1^
> /
7
L^
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^ ^^ ^ /> ^ // ^
;^
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^ 7
/
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115 To; William A. Scanlon, Payroll.
^ ^ /^ / /^ ^- .^/^^
^ ^
LESSON 26 •
/^^ ;
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(223)
L-^ d^
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• 26
r î^ 2
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t:
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^
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y
MASTERING
SHORTHAND
THEORY
WORD BEGINNINGS
^
De-. Di-
A^/X r^ ^H
Mis-
Trans-
^ ^^
T ? ^^
WORD ENDINGS
-ble
-hood, -ward
n: T J y /^
(/ L^/
-self, -selves
<2^ y— ^T
/^
-r ;

•
27
Delays, deliberate, delivered, dependable, depositor, derived, desirable, de-
sign, direction, digest, dilation, directive, directory.
Miscarried, mislaid, misplaced, mistaken, misunderstanding.
Transacted, transcription, transition, transit, transportation, transmitted, trans-
parency.
Adaptable, adjustable, acceptable, agreeable, cable, capable, eligible, fea-
sible, table.
Boyhood, childhood, likelihood, manhood, neighborhood, parenthood, forward,

girlhood, awkv/ardly, onward, backward, outward, afterward.
Herself, himself, oneself, itself, myself, ourselves, yourself, yourselves.
'TRANSCRIPTION SPEED BUILDER
117^ To: Henry M. Simpson, Chairman, Administrative Committee.
LESSON 27 GREGG SPEED BUILDING

^^ 173
^^^-
/^
K ^ V o
c^^^ .
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118' To: Lawrence F. Markham, Traffic Manager.
^ . -^^ /^

119> To: Mr. Henry M. Simpson, President
^- -1^
r
^ 9 -_
^
C^ cy
7_ y
(168)
120^ Bank of Commerce, 410 Lake Avenue, Chicago, Illinois 60612.
r
LESSON 27 •
12U Mr. Herbert B. Greenwald, President, First National Bank, Balboa
at Sacramento Street, San Diego, California 92116.

J^
> _^V ^ ^- y^- J

o /^ n ^^
yi ^ /?>^ / (117)
122 Wilson and Smith, One Wall Street, New York, New York 10005.
^
^ <^;
-^ C
/-^
/-'
^ ; ^jL. ^ (127)
LESSON 27 •
BUILDING
W-. , -. PHRASING
L^*0 SKILL
PHRASE BUILDER
Drill 1
V
Drill 2
Drill 3
Drill 4
Drill 5
-^
c^
7 W 7 '^ 7
Drill 6
±
Has not yet, has not yet been, as yet, is not yet, they have not yet, she is not
yet, I have not yet.
Several times, several others, several months, several days, several minutes,
several moments, several hundred.
Every time, every one, every one of them, every one of the, every other, every
month, every day, ever since
From such, no such, of such, in such, on such, with such, one such, such a thing.

•
28
What are, what is, what will, what will be, what has been, what is the, what
was.
Very much, very good, very well, very many, very glad, very little.

123 To: Ralph C. Akin, Sales Manager.
/
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r
6^ ^^C2<r r
^ o C ^ ^ (^ .
Q^
I
LESSON 28 •
<_^5?7 ^ c^ ^ C^ r
^
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9^ -T$^
7 ^-7 -<^
^
9-, _ ^^2^
(293)
1 ^
" ?
1>
9 t
7
^
/^
7^"
V ^
V 180 GREGG SPEED
.^'
BUILDING LESSON
•
28
^ ^J
^ ^ ^r' 30
^ ^
-^ ^ C^--^ ^ ^
^r ^ ) Cc ^ X (137)
125 Mr. J. Alan Franklin, Vice-President, The Martin-Williamson Com-

pany, 416 Delaware Road, Baltimore, Maryland 21208.
^ ^^ ^^. ' ^^^ ^^^

"-^-^ V ^ i^ 9- ^_^. -/^ ^ C^
>^x ^. c/ ^ -t^ -^ X, ^ x>
(150)
126^ To: Harold C. Poling, Credit Manager.
2
N ^ (y^

• 28
PROGRESSIVE f^^
SPEED W^W
BUILDING I^^Tl
gressively at 90, 100, and 110 words a minute, the two-minute reinforce-
ment and control letter is counted at 100 words a minute.
Vocabulary Preview
Budget, will you please, allocations, supported, intricacies, preliminary, sub-

mitted, pension, holdings, portfolio, ratio, municipal, suggestions, union, nation-
wide, objective, behind, incentive, half million dollars, comparative, sprung,
possibility, wives, convenience, adequately, dilemma, agenda.
Speed Forcing
(1 Minute at 90) you please estimate the needs of
127^ Gentlemen: The budget for your department for equipment,
the next fiscal year is now being supplies, additional personnel, and
planned. Before November 1 will additional space allocations. Every
LESSON 29 •
)
//request for additional funds must twenty years. This///is a nation-

be supported by definite evidence wide union objective. The reasoning
of the need. behind it is that automation can be
I amsure you understand that//,,' combated only by such early retire-
the intricacies of our budget require ments. Yours truly, (3)
that preliminary figures be submit-
ted at this early date. Sincerely Reinforcement and Control
yours, (1) (2 Minutes at 100)
130 1Dear Ralph: Thank you for
(1 Minute at 100) sending me your proposal for a
128 V Dear Mr. Barnes: Our pen- sales-incentive plan that awards a
sion funds are at an all-time high, 10-day trip for two to Hawaii to all
and we have a cash surplus for in- salesmen/who reach a half million
vestment. The enclosed list of cur- dollars in volume next year.
rent holdings in/our portfolio will In general, the plan seems excel-
enable you to recommend possible lent; but I have a few questions that
purchases. I should like//to raise before it is
Our ratio of common stocks to presented to the Administrative
bonds and preferred stocks is/ /'so Committee.
high that an element of risk is in- 1. Have you obtained compara-
volved. Will you please recommend tive figures from several///com-
several high-grade municipal bonds panies? Although you suggest that
with Moody's AA ratings/ //and we adopt the plan submitted by the
preferred stocks for our considera- McDonald Sales Incentive Com-
tion. pany, I have the impression that I (
I should like to discuss your sug- a number of such companies have

gestions with you. Would Wednes- sprung up recently. We should in-
day morning be convenient? Sin- vestigate more than one possibility.
cerely yours, (2) 2. Do you propose that all/the
salesmen and their wives travel in

(1 Minute at 110) one group, or should they go at
129 Dear Mr. Gray: All the infor-
-^
their own convenience? Although
mation that I have leads me to think group travel would be cheaper, the
that our union will be willing to ac- problem of//covering the sales ter-
cept the 3 percent ceiling on in- ritory adequately might present a
creases 'recommended by the Presi- dilemma.
dent in his concern about inflation. 3. How many salesmen did we
Rather than demand a rise in have on the staff last year who///
take-home pay, the union intends would have qualified for such a
to push for a//higher company con- trip?
tribution to pension funds. Its aim When I receive the additional in-
is to build up the pension funds so formation, I will get the matter on
that an employee can retire after the agenda. Yours cordially, (2)

131^ Mr. Vincent Jones, Production Manager, Notional Products, Inc., 271
Mount Washington Boulevard, Louisville, Kentucky 40219.
LESSON 29 •
^ ^ c^ ^ 7
2/^
7^ 7' -^
r'..
P- ^
^ 9 l^ 9 (318)
132 Mr. Herbert Ashe, Production Manager, National Products, Inc., 21!
Lafayette Street, New Orleans, Louisiana 70113.
<:;>
7 a ^ ^^
; > .^
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2^
186 * GREGG SPEED BUILDING -LESSON 29
^
2^
TRANSCRIPTION PACER
133 > Brewster & Noble, Public Accountants, 11 Wall Street, New 12
York, New York 10005. 16
LESSON 29 •
Vocabulary Preview
)^ ^ C^^ ^
Houston, specifically, polyethelene, synthetic, population, Texas, anticipate,
statistics, per capita, Galveston, Austin, availability, nearby, concession, au-
thorized, Universal, Elmira, Ontario, containers, plastic, aerosol, Canadian,
production, telephone, I shall be, photograph, distribution, periodicals, facilities,
locality.
Speed Builder
134^ Industrial Development Com- mation that your commission has

mission, State of Texas, Austin, compiled about the industrial ad-
Texas 78705. vantages^ of the Houston area.
Specifically, we should like data
Gentlemen: We
are considering about the following items:
possible sites for the location of a Would we find local sources
1.^
new NATIONAL PRODUCTS plant. of polyethylene, synthetic rubber,

Will ' you please send us any infor- and plastic materials near Hous-

•
30
ton'f''' The product that we plan to make the buyer eligible for an ur-
manufacture requires these raw ma- ban-renewal loan?
terials, and we prefer locating our^ If your answers to my questions'^
plant close to factories producing warrant our further consideration of

them. Houston as a plant site, we shall get
2. Would we find a potential in touch with you again. Probably '^
labor force in the Houston area?^ a committee from our headquarters
Although we know that Houston is in St. Louis would meet with repre-
one of the fastest growing areas sentatives of the Industrials^ Devel-
in country, we are not sure
the opment Commission in Austin and
whether^ the population is primarily also travel to Houston to survey
an industrial one. Please tell us the possible location for our 2' plant.
growth rate for the city and also^ We shall appreciate any help you
provide an analysis of the types of can give us in reaching a decision.
people comprising this new popu- Yours very truly, (438)
lation.
3. Can you provide^ information 135 Chamber of Commerce, Ash-
about the going wage rate for fac- land, Kentucky 41101.
tory workers in this city'r'
4. What market might we'° an- Gentlemen: We are interested in
ticipate in Texas for our products? I information about the advantages
have seen statistics indicating a of locating a new' NATIONAL
population of approximately" two PRODUCTS plant m
Ashland, Ken-
and a half million people in Hous- tucky. Will you please send us any
ton. I have no information about the materials your organization ^ has
purchasing power '^ of these people. compiled to attract new industry.
What is per capita income'?
the We should, of course, like to obtain
What is the educational level of data about potential factory^ labor
the'-' residents of both Houston and supply, transportation facilities,
the rest of the state? nearby markets for our products,
5. What railroads serve the Hous- any possible rates'' concessions by
ton area? How do freight rates com- railroads serving the locality, and
pare''' with those in other areas' tax advantages in Kentucky, if any.
6. What airlines serve the Hous- We are also^ interested in the
ton area? Are preferential rates availability of suitable housing for
given on'^ shipments of airfreight? the employees who would move in-
7. What plans are being made to to^ the area and the kind of schools
make the facilities of the port of Gal- provided.
veston more '^ accessible to the fac- We shall appreciate any informa-
tories in the Houston area? tion you may send us ^ as a basis
8. Do you know of a site close for further investigation. Sincerely
enouah to downtown'^ Houston to yours, (152)
LESSON 30 •
136 Chamber of Commerce, Houston, Texas 77031.
<=r^ ^ ^^—^. ^ ^ -^-T^
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xy c^ C-P^
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•
30
4 (234)
137' Memo to Arthur Williamson, Director of Public Information.

138 ^ Chamber of Commerce, Ashland, Kentucky 41101.
TRANSCRIPTION PACER
139 To: Arthur C. Williamson, Public Information Director, n
9 y" ^ r
-^"^ cP '^'^^
^ ^ -^ 'a?
J^7

/
^ ^C__--^-
2-
^ > ?
^' ^^ — ^
208

When you purchase an article in a the ability of their research and d
store, do you ever stop to consider velopment departments (popularl;
that the company that manufactured referred to as "R and D" ) to discovc
it probably spent between two cents new products and cheaper ways
and twelve cents of every sales dol- produce products already in the^
lar to ( 1 ) develop new designs and lines.
styles for the product, (2) reduce Research and development in bud
waste by using raw materials more ness is carried on in production met^
efficiently, and (3) develop new pro- ods, raw materials, products, package*
duction processes and equipment? In ing, marketing and advertising, and
fact,the continued success of many most recently, in long-range plan-
companies, under relentless pressure ning by means of electronic data
of competition, can be attributed to processing.
Swidmd fyuiji^^
In this unityou will take the dictation of Charles C. Haynes, in

charge research and development for National Products, Inc. All
of the
letters are signed by him over his title, Director, Research and Develop-
ment.
Abstract • Summary of a document, paper, or speech.

Aerosol Package • Method of packaging in which gas under pressure is
used to spray a liquid.
Budget • Orderly arrangement of computed cost and revenue estimates
that cover all phases of a business operation for a specific period of time.
Flow Diagram (Process Chart) • Brief statements and symbols arranged
vertically in chronological order showing the successive steps in a process.
Patent • Government grant giving the inventor the right to exclude all
others from making, using, or selling his invention for the term of seventeen years.
Pneumatic • Related to or pertaining to air or, derivately, to other gases.
Royalty • Payment or fee, usually based on a percentage of sales income
given to an author or a patent holder by a publisher or producer.
Synthetic • Man-made or artificially prepared material, as opposed to
material obtained from natural sources.
Tensile Strength • The degree of stress that a fabric can withstand with-
out being torn when it is pulled in a lengthwise direction.
Toggle Switch • A device used in which a projecting lever is manually
pushed through a small arc to open or close an electrical circuit.
Tolerance Test • Measurement of the power of endurance or resistance
against pressure, chemical action, or some other force without adverse effect.
If the final consonant of a one-syllable word is preceded by a short

vowel, the consonant is doubled when a suffix beginning with a vowel is
added.
win winning hop hopping

ship shipping slip slipping
196
When adding a suffix beginning with a vowel to a word of more
than one syllable, do not double the final consonant preceded by a short
vowel unless the accent is on the final syllable.
benefited beginners transferred

difiered forbidding inherited

til you are thoroughly familiar with the spelling rules presented above.
%^. )
U^^
^
197
BUILDING
TRANSCRIPTION
QUAUTY
1 Nonrestnctive, or nonessential, words, phrases, and clauses are descrip-

tive orexplanatory and can be omitted without changing the meaning of
a sentence; they should be set off by commas. Restrictive or essential
clauses are necessary to the meaning of a sentence and should not be set
off by commas.
<^_--? >7 V
The hardest worker, who also earned the highest salary, was promoted.
This policy applies to everyone who works in the sales section.
The copy with the notations is to be returned to the authors.
2 Names and words used in direct address must be set off by commas.
^(9
P
"Z
-0(ie -^ ,^^
We think, Mr. Adams, that your proposal should be adopted.
Mr. Chairman, I rise to a point of order.
198 * GREGG SPEED BUILDING LESSON 31

Check your understanding of comma usage by transcribing the
LESSON 31 •
140 To: All Laboratory Foremen.
^
Y . C^
c ^
y"
7^ ,
)
200 « GREGG SPEED BUILDING LESSON

•
31
a2-.
^ >
7
9
L
C^^
^ .-^^ .^ i^_^ /
^-r
(274)
141 Dr. Hubert C. Busch, Research and Development Department, Na-

tional Products, Inc., 211 Forest Avenue, St. Louis, Missouri 63100.
cS^^ ^ 6y ^^^^
7
LESSON 31 •
GREGG SPEED BUILDING *~ 201
142 Dr. Harvey D. Bentley, The Bentley Research Center, 235 Greentree
Road, Columbus, Ohio 43217.
.P-^ >^
9^ ry
2
o 9-
^ ^
X^ ^ N /(132)
143 Dr. Harvey D. Bentley, The Bentley Research Center, 235 Greentree
Road, Columbus, Ohio 43217.
LESSON 31 •
.
pyn MASTERING
wtrJb SHORTHAND
Si THEORY
WORD BEGINNINGS
Con-, Com-
Con-, Com- (followed by a vowel)
Im-, Em-
Im-,
-^ '^ ^
Em- (followed by a vowel)
V
7^^ WORD ENDINGS
-ual
L^c-^.^
Confusing, conscientious, conclusion, reconcile, compact, complimentary,

conservative
Connote, committee, commercial, communicate, disconnect, subcommittee.
Impartial, imperative, reimbursed, impracticable, employment, emphasis.

•
32
Immoderate, imminent, immovable, immerse, immobile, emotionally, emulate.
Actually, annual, equally, eventually, individual, scheduling, virtually.
Procure, naturally, secure, mature, signature, structural, fixtures.

144 Wellman Business Machine Company, 211 Bay State Road, Knox-
ville, Tennessee 37900.
y^ ^^ .
"7^^
145 > To; All R and D Employees.
^Z^
LESSON 32 -GREGG SPEED BUILDING * 205
^^^ ^ 4
-4^
. ^ a^ ^ ^
^z^ ^ a^ ^ Q^^^ ^ .
vZ?^%^.
.p ^ (195)
146 Williams, Henderson, and Brown, Attorneys at Law, Crescent Build-

ing, 440 Michigan Avenue, Chicago, Illinois 60610.
206 -^ GREGG SPEED BUILDING LESSON

•
32
.
u^ ^
^ ^^
^
^ P Q^^ ""^^^
<c
r ^?<^^ ^ ^ p
^
^
^ ^/'^ /^
^
?
^ .2^ ^ ^^
; /^ /2
/^
/rZ er-T> -^-Zp
czp o ^J^ ^
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P ^ 9
^^^ ^ / '^ Y ^^
LESSON 32 •
r O
> c^ --7^ ^/^^ V ^ c^^
147
^ /^ e >^ V (290)
Dr. Irwin J. Miller, President, American Chemical Society, Massa-

chusetts Technological Institute, 2444 Massachusetts Avenue, Boston, Mas-
sachusetts 02215.
A '^f ^^ 3/ V ^
6^ l^
^^
(/^ V j^ (123)
^
"^-^

•
32
BUILDING
PHRASING
SKILL I XWÎ
PHRASE BUILDER
Drill 1
/ Jl I
Drill 2
^ '^ }y a^ ^
Drill 3
Drill 4
Ij?^
For it, for Mr., for which the, for whom, before your, for these, for me, for our,
for a moment.
As this, before this, by this, hope that this, if this is, this can be, with this, this
may be, this means, this will be, this would be, of this, since this, in this way,
for this.
Each month, this month, in this month's, few months, several months, per month,
every month, next month, of this month, month or two.
Friday morning, Friday night, Saturday morning, Saturday night, Wednesday
morning, this morning.
LESSON 33 •
148* To: Mr. Henry P. Walters, Vice-President, Finance.
O^ . 6^^^ ^ ^ l^ J
C>
^ 210 GREGG SPEED
^^
BUILDING LESSON
•
X"
33
r' 0^
-C^ o
s: ^.^ ^ ^ <i_^ y
. ^ <^ ^ 4.^
/..^ jsvy o
^ ^
> ^ -7^
o ( n
4^
' 2^
7 . (365)
149> To; Mr. Arthur C. Williamson, Director of Public Information.
o Cy 77
9^ a^ 77 . t^ ^ ^
>
LESSON 33 •
^^ s
^ ^t^
A_^-(^ /? <^^ h ^ C,
^S^ ^
77 , ^ ->.-
^^
C^ A— —1 ^> — ^
)
^-^^^
7/4
Z
^r 77
"
, (177)
150 Memo to Dr. Wilson Atwater, Senior Engineer.
k.- -
L
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-^

33
^ JT <^ ,:^ ^ /Q^^ C^
J ^
^
y~i^ -7$ l/^

cT^ ^-'rit r
7^.
r
J^ V (245)

PROGRESSIVE
SPEED
BUILDING
In this lesson, the one-minute speed-forcing letters will be dictated

at 100, 110, and 120 words a minute; the two-minute reinforcement and
control letter will be dictated at 110 words a minute.
First, practice writing the vocabulary preview that precedes the
speed-forcing practice; then review the specialized vocabulary presented
at the beginning of the unit.
Vocabulary Preview
Microcircuits, transistors, resistors, 80 percent, equipment, literature, pneumatic,

laboratory, interfering, bulk, unnecessary, deteriorate, pertinent, drawings,
simplifying, diagram, intelligible, crucial, project, blueprint, intricate, dimen-
sions, aluminum, tolerance, precision, suitability, material, specifications, usual,
schedule, overtime.
Speed Forcing
(1 Minute at 100) understand that you have recently/
151 Gentlemen: We are search- put on the market a model that
ing for new microcircuits to test in takes the place of 15 transistors, 21
a new process being developed. We resistors, and almost 4 feet of wir-

ing, yet requires 80 percent less men, such as the members of our
power. We should like to talk with committee. It is crucial to the suc-
your engineer about a possible ap- cess of this project that we obtain
plication of your equipment to full cooperation.
our problem. Will the first draft be ready Tues-

Any literature you can send us day? Yours truly, (3)
prior to his visit might help us pre-
pare for a conference with him. Sin- Reinforcement and Control
cerely yours, (1) (2 Minutes at 110)
154 Gentlemen: We are inter-

(1 Minute at 110) ested in your manufacture of ma-
152 *Gentlemen: Please send your chine parts by
the flame-cutting
sales engineer to discuss with us method. I am
enclosing with this
the possibility of our installing a letter the blueprint of a rather intri-
Fuller pneumatic conveying system cate gear to be used in the manu-
in our research laboratory to aid in facture of foil sheets for packaging
transferring bulk shipments of frozen foods. According to your ad-
chemicals from railroad cars and vertisement, you can cut the gear
trucks to storage bins. We are in- without a die or mold from this blue-
terested in this system asa means print showing clearly marked di-
of eliminating the unnecessary mensions.
handling shipments, for chemi-
of Will you please send us 50 gears
cals deteriorate during moving. cut from alloy steel, 50 from stain-
As a/ //preliminary to your sales less 50 from aluminum
//steel, and
engineer's visit, please send us Bul- for tests. Also, please
our tolerance
letin G-21 as well as any other per- include prices for quantity lots cut
tinent information. Yours very truly, from each material.
(2) After we have (1) tested the pre-
cision of your products and the suit-
(1 Minute at 120) ability of each type of raw material,
153 Dear Mr. Smith: Please pre- we will consider including the gear
pare flow diagrams of Project 58 for of our choice in the specifications
presentation to the Administrative written for the equipment. Another
Committee on July 28. factor that would influence our de-
These charts should include the cision is the speed of delivery that
revisions in process made on May 8 we may expect.
and May 21. I suggest that you Please bill us for the trial gears
make preliminary drawings imme- on our usual terms. As these tests
diately so that you and can dis- are of very great importance in our
I cuss possible ways of simplifying
I
production schedule, we should///

the charts before we present them appreciate it if you could give pri-
for final approval. ority to this order, even if it is neces-
The problem is to make a rather sary to charge us for some overtime.
technical diagram intelligible to lay- Very sincerely yours, (2)
LESSON 34 •
155'- Mr. Robert Wilkinson, Chairman, School of Engineering, Washing-
ton University, Lindell arid Skinker Boulevard, St. Louis, Missouri 63130.
P P ^ Z ?
C <^C_^ iy 6. ^ ^
(83)
156 Mr. Milton G. McGill, Director, Research and Development, McMillan

and King, Inc., 1110 Market Street, Duluth, Minnesota 55806.

//, r -y /^ /f
> >' >
^.
^
} J^ s >, (218)
TRANSCRIPTION PACER
157 To: Alice E. Evans, Supervisor of In-Service Training. 12
J ^ y^ -^^
A^' -7^
o^ 83
/
c .i^^;:^ ___—^ 2-^
^
./^ _^
7 S 9^
(2^ V 109
^,--
-/ / 2-,
'^ ^.
LESSON 34 •
218 * GREGG SPEED BUILDING LESSON
•
34
BUILDING r^l^
TRANSCRIPTION
SPEED L^
The Sustained Speed Builder letter is dictated by Mr. Haynes to

Mr. Arthur A. Johnson, Personnel Recruitment Specialist, National Products,
Inc.
Practice the vocabulary preview, and then see how well you can
sustain your reinforcement and control speed.
Vocabulary Preview
Employees, scientists, competitors, referrals, encountering, PhD, recruiting,

puttering, strongest, creativity, characteristic, unique, facilities, Northwestern,
university, technology, appropriate, reimbursed, candidates, mathematics, re-
ceptive.
Speed Builder
158 Mr. Arthur A. Johnson, Per-

J'
budget was finally approved, and
sonnel Recruiter, Personnel Depart- we were authorized 25 new em-
ment. ployees' — 7 during the first quarter
and 6 additional during each sub-
Dear Arthur: The new R and D sequent quarter. In my opinion, ^ at
LESSON 35 •
least 20 of these research specialists
will have to come directly from col-
lege campuses. It is unlikely^ that
we can find more than five experi-
enced scientists with the kind of re-
search experience that would help^
us in our product development pro-
gram. Even if we could find addi-
tional experienced researchers,^ we
could not pay more than five of
them salaries high- enough to lure
them away from their present as-
signments.
My^ major concern at this time is
what this year's crop of graduates

looks like. So far, I have had only
four referrals.'' Does this mean that
you are encountering difficulty in
finding qualified candidates for
our^ positions? I do hope that we
can stick to the Ph.D. requirement.
Even if this means that all 25^ posi-
tions cannot be filled, 10 outstand-
ing employees would help me more
than 20 mediocre ones.
Here are a'° few guideposts that
may help you during your recruit-
ing interviews:
1. National Products hires women
scientists" as well as men. Don't

overlook the possibilities in some of
the women's colleges.
2. Remind each'^ candidate that
at least 15percent of his time can
be soent "outterina" on anv oroiect
year ago, doing a fine job on his
is uted a great deal to our synth
first project. He
is a very^ competent container project.^ Sincerely yo
physical chemist and has contrib- (122)
TRANSCRIPTION CHECKPC
160 Memo to Mary Hendrix, Research Librarian.
^ ^ (^
2r
^ /C2^ J ^-^.
c-t^
4 7 ^ T /

•
35
LESSON 35 -GREGG SPEED BUILDING - 223
^K^^m
What should you buy, what tobuy, how much to of purchase orders and
Brand X or Brand Y? You buy, when and where to uisitions. The directql
probably ask yourself this buy, how much to pay, on purchases is the specl
question many times a what terms, and so on. who knows the need]
week when purchasing In most businesses the the business and is^
items for personal use. responsibility for making quainted with market'.,
Purchasing for a business purchases is delegated to price trends. He coolcli-
is also buying, but it usu- a purchasing agent or to a nates the procurement of
ally includes much more. director of purchases who materials with capital and
A number of important has several assistants or sales requirements so that
considerations arise in buyers working with him, production will be in har-
connection with purchas- as well as stenographers mony with consumer de-
ing. Someone must decide and clerks who take care mands.
MP mmmmmmmimmimmmmimm
PURCHASING
nViPm
Swi^dmid A'i'iifumi
In this unit you will take the dictation of David R. Monroe, who is
responsible for obtaining goods that will meet the requirements of both
the production and the selling departments of National Products, Inc. All
letters are signed by him over his title, Director of Purchases.
C. O. D. • Collect on delivery service whereby an ordered item is paid

for when it is delivered.
Cockle Finish Puckered or wrinkled finish.
Custom-Built • Made
done to order of the customer.
or
Formica • Chemical-proof and heatproof plastic coating.
Purchase Order • Form on which purchase information, such as quantity,
description, and specifications, is outlined by a purchasing agent and sent to a
supplier.
The process of determining average and/or minimum
Quality Control
•
quality needed to satisfy customer needs and expectations and of rejecting prod-
ucts that fall below the standards set.
Ream • Quantity of paper, usually twenty quires, or 480 sheets, but some-
times 500 sheets.
Purchase Requisition • Form that sets forth the details and specifica-
tions required to guide the purchasing agent in buying.
Sight Draft • A written order on the buyer to pay the amount of the pur-
chase price of the goods to the seller on demand.
Substance • In paper identification, the weight in pounds of 500 sheets of
17- by 22-inch paper. A ream of 20-pound paper would weigh one-fourth of 20
pounds, or 5 pounds.
Telex • Direct transmission of telegrams from one business concern to
another for concerns that subscribe to the service. Connections are made by dial-
ing the subscriber's number.
Watermark • Figure or design in paper produced by pressure of a pro-
jecting design, and visible when the paper is held up to the light.
Words ending in y preceded by a consonant usually change the y

to i on the addition of any suffix except the suffix -ing.
necessary necessariiy vary varied varying
century centuries copy copies copying
226
mmms
Words ending in y preceded by a vowel usually retain the y be-

fore suffixes.
valley valleys delay delayed delaying

attorney attorneys buy buyer buying

til you can accurately apply the spelling rules that appear above.
^^ ^ _
227
«ppp
BUILDING
TRANSCRIPTION
QUALITY
1 Use commas to set off a phrase, a name, or a number that makes a pre-
ceding reference more specific.
^0 /U^Q ^ -
f0 /f^^v
His decision to buy was based on two factors, price and quality.
The container top was patented in July, 1964, and is now in full production.
He was born in Milwaukee, Wisconsin, on July 2, 1932, and died in Chicago,
Illinois, on January 8, 1965.
2 Use commas to set off an appositive from the rest of the sentence.
EXCEPTION : Do not set off restrictive appositions.
Mr. Miller, our purchasing agent, is a capable administrator.

My partner Williams is responsible for all product research.

36
n^ mmmmfmmmmmm
1 o
3
i
,^ O^
^ J
X-y V
^
^
r ^^
8 P ,^/--^ .
10 y (L--^ ^'
7 X 7 ^
4.
7
11 ^ ? ^ /^^^
LESSON 36 GREGG SPEED BUILDING * 229

mmf^ msmmmm
? ^ /f^-2 t
15 J2^ J^, ^ Ij^
14 9^ ir— ^^
/O^-? /
15 ^ C-^ ;>
1
16 :. —
U'::^- ^ J ^
^ ^7N
162 Lake Erie Steel Company, 200 Richmont Avenue, Toledo, Ohio 43637.
7
f3¥ J /
/ /- ^ y^ r . ^
^
^
V
1
^ 230 « GREGG SPEED BUILDING LESSON 36
;
163 '
Mr. Harmon J. Cooper, Cooper Office Furniture Company, 251 1 Bell-

iown Road, Jamestown, New York 14701.
^
4
^ //^ ^
; /T
LESSON 36 •
wmtmrnm mm^
^
/.^^
V ^ (174)
164 Almark Metal Products, Inc., 722 Division Street, Mansfield, Ohio
44902.
-^^
2_
n :y ^ ^ ^ (^ ^ ^-
^X > (^ ^ O^^ >< >^

•
36
^^^.^^ .^
mmmmmmmmmmmmm
^-^ P ^ . ^y: /
/--<2^ /^x^ (S) o-
r ^ '^>
" ^-^^
2-^ ^ V /(160)
y ^^
165 Williamson Chemical Company, Berea Road, Lexington, Kentucky
40505.
> ^:1^ ^;2^ ^^ Cf^ c^
?
^^ i
/
/-"t: ^
^Z...- .-^^ N
LESSON 36 •
mm.
ry V| MASTERING
|4Cy^ SHORTHAND
Ia.ZJ theory
WORD BEGINNINGS
Post-
Self-,
^
Circum
r
"T ^r
Super-
a v^ ^- '^ X
->/ :>
'^ '^
WORD ENDINGS
-ily
^ <.^ <^^ -c^
-ther
.^ (^ ^^ J- }- -^ /-
Postage, postal, postscript, post office, postmaster, postponed, postpaid.

Self-defense, self-education, self-made, circumstances, circumference, circum-
vent.
Superb, superficially, superintend, superiority, superlative, supersonic.
Easily, families, heartily, heavily, necessarily, readily, steadily, temporarily.
Another, brother, farther, father, feather, gathering, otherwise, whether.

9

166 > To- Mr Henry P. Walters, Senior Vice-President.
^ o2.
/"
LESSON 37 •
w^mmmmmmmmmmmmmiH^^
/^ ^
^ (321)
1B7•
BBB Manufacturing Company, 216 Broad Street, Indianapolis, In-
diana 46241.
>^
l^ 7
/
7_
r <^ c^ ^
/^ «-r ^
23G ;. GREGG SPEED BUILDING LESSON
• 37
e^ 9
P
'^
- ^
^
^ -
7
^
/^ -^
c. ,^ (176)
^
168 > To: All Section Heads.
rr ^-^
2._< V /' C--2. >7 ( w^
^ ^ ^

mmmmm ^mmmmm
169 Watterson Electronics, 29 Waters View Drive, Bridgeport, Connecti-

cut 06614, Attention of James R. Mitchell.
^ 7/^3
7
^/
Ljf /c ^
/^ V ^(93)

•
37
wm wmmmmmm
BUILDING ry \1
PHRASING
SKILL m
PHRASE BUILDER
DrUl 1
Drill 2
Drill 3
At a loss, at a time, at such a time, bill of sale, by the way, during the last,
during the past, for a few days, for a few minutes, for a long time, for a minute,
for a moment, glad to have, glad to say, I am of the opinion, in a few days.
LESSON 38 •
In a position, in addition to this, in order to be, in order to become, in the past,
in relation to the, in such a manner, in the future, in the world, line of business,
many of them, men and women, none of the, none of them, on the subject, one
of the best.
One one of these, one or two, ought to have, out of date, out of
of the most,
that, out of the question, out of them, out of this, some of our, some of this,
such a thing, two or three, up and down, up to date, week or two, will you
please, able to say, here and there.

170 Griswold Manufacturing Company, 448 Spring Hill Road, Wheeling,
West Virginia 26001.
^ V ^ (93)
171 > M & L Steel Company, 245 Second Avenue, Pittsburgh, Pennsylvania
15212.
ôo/

38
n /^ p '4^ cr /--
^ </^
^ /^. ^ 1
/ ^ 2^ ,
/c ^ ^ y
_ c^^
^
r.
/^ ^ n
"-^^ __ <./
>
^
f
5^
^ p-
. ; (209)
172 The Bradshaw Chemical Company, 900 Plains Boulevard, Houston,

Texas 77021.
^ ^ 4^ ^
LESSON 38 •
t^ J
^
^ /P __
^ ^
/>
^5^-^__^ ^ -^ Z^ ^^ "^-^
^ " "^^
r ^^^ c-/" U^ cy^ c^^ ^ /^
y ^ N / (183)
173 * Hammer Paint & Building Supplies, Inc., 5734 North Pacific Avenue,
San Diego, California 92111.
/X
^
7
IVl GREGG SPEED BUILDING LESSON
•
38
wmmmmmm
Mi
^ ( ^ ^ y ^ ^ ^^-^
r c^ c^^
^1^ /"^-^ y? /9 ^^/
^^
^^ r
n )
"z^ "^
/'
c-^Z^ r^
C^ ^ >=, (174)
174^ Harmon and Bowman Steel Corporation, 231 Beacon Drive, Cleve-
land, Ohio 44122.
(C-if ^ i:^
-X.
i- ^<
-^ / /^
^ ^ (97)
LESSON 38 •
PROGRESSIVE
SPEED
BUILDING

gressively at 110, 120, and 130 words a minute; the two-minute reinforce-
Vocabulary Preview
Unforeseen, shortage, Kansas City, anticipated, dislike, extreme, effort, crisis,

schedules, adversely, transportation, increasingly, solution, renegotiate, up-
holstery. Telex, issued, will you please, manufacturing, duplicate, if so, requisi-
tion, modified, budgeted, manual, expenditure, privilege.
Speed Forcing
(1 Minute at 110) you have been supplying.
175 > Gentlemen: An unforeseen Can you possibly make delivery
shortage has just developed in our of our last order by the 15th of the
plant in Kansas City, and we must month instead of by//the 30th?
obtain larger quantities than we We know the pressures under
anticipated/of the chemicals that which your company operates, and

•
39
we dislike to request special favors. turing///the product involved with-
We know, however, that you will in ten days. Would it be possible for
///understand that this is an ex- you to send a duplicate order by
treme emergency. airfreight? If so, we should appre-
We shall make every effort to see ciate it very much. Yours very truly,
that such a crisis does not ai-ise (3)
again. Yours very truly, (1)
Reinforcement and Control
(1 Minute at 120)\ (2 Minutes at 120)
176 Gentlemen: Unfortunately, 178 Dear Mr. Jones: Your requisi-
delays in delivery of materials or- pn for 5 electric typewriters for use
dered from your company are af- your department is being pro-
fecting our production schedules ceêd. Before it can be authorized,
adversely. Our/deliveries ore tak- howWer, it must/be modified.
ing an average of a week longer YouK department budgeted $7,000
than they did a year ago. Apparent- for typewriters during the fiscal
ly, the great distance between our year. To date, you have purchased
plants makes railroad transporta- 15 new electiic typewriters//at $335
tion//increasingly unsatisfactory. net 5 immual typewriters at
and
The solution may lie in changing $185 net. This leês only $1,050 of
to airfreight for shipment of all our your budgetedZ/ytotal unspent,
orders from your company. On id your requisition csills for an ex-
what terms would you renegotiate 'ênditure of $1,675.
///our contract with you to coveiy Perhaps you can reduce y<siur req-
this mode of transportation? A reri^ uisition (1) to 3 electric or 5 mcsiual
gotiated contract would cover /he machines, depending
five months beginning Noveml^r 1. needs. Onry_Jja---ecrges of extreme
Sincerely yours, (2) may a department excee^
budget. If you feel/that you h^srve
iteoKfaO) satisfactory
177 Gentlemen: On Ju6e 4'we or- ?^n allot-
dered 6,000 yards of upholstery ma- ted, your privilege to outline
it is
terial from your con^pany> your needs to//the Budget Commit-
livery to our Kansas tee, explaining any unforeseen cir-
June 10 we receivedXyour cumstances that warrant your re-
No. 198899, but our Kcms quest for funds in excess of your
ceiving Department tells me by allowance.
Telex that we have not received the As you know, budget requests
order, although it is now fifteen for///the coming year are due on
days since//the invoice was issued. April 15. The new budget will be
Will you please start a tracer on adopted in time to permit the pur-
the order at once. In the meantime, chase of approved items on July 1.
we need the material very badly, as Very truly yours, (2)
we are scheduled to start manufac-
LESSON 39 •
m^m. WWBSiS^
lyS** Hadley Machine Tooling Company, 275 Euclid Avenue, Erie, Penn-
sylvania 16518.
7 (148)
180 '
Larkin Engineers, 422 Second Street, Eau Claire, Wisconsin 54701

39
l9apn>9PPil!l4P!PPni<!*!<^^^
(174)
181 Memo to Stuart P. Henderson, Advertising Manager.
^^ 7f77f
LESSON 39 -GREGG SPEED BUILDING ' 247

> ^ y^ -^
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^
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182 Memo to John Parker, Administrative Services.
/.. ^73
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J73 -^ ^ ^
9^ C9 <"
^ ^
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> 248 GREGG SPEED BUILDING LESSON

•
39
> ^^ (Z-JZ—J^ 9 . ^
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-t^ ^^
TRANSCRIPTION PACER
ISS^' The McBride Corporation, 4100 Gulf Street, Baytown, Texas 12
77520. 14
25
54
u S^ /O.
9
%cf^ ^- 9 Cc^^ n
122
147

mm.
Cn^ TRANSCRIPTION
SPEED
Vocabulary Preview
Authorization, commensurate, exception, 20 percent, instability, stockpile, avert,

prudent, reversal, stationery, watermarked, monarch, substance, sulphite, inter-
office, airmail, onionskin, executive, quality, reaction, recommendation, negotia-
tions.
Speed Builder
184'- To: Mr. Henry P. Walters, to increase our purchases of raw

Senior Vice-President, Subject: In- materials by 8 percent during ^ Sep-
creases in Steel Inventory. tember and October to build up in-
ventories commensurate with new
As you know, on August 15 the production levels was'' received
Administrative Committee budgeted and studied. The increases indi-
an 8 percent increase in' produc- cated for most raw materials seem
tion in all departments of our Kan- adequate.
sas City plant during the months of In the case of steel ^ plate, how- I
October and November. ever, recommend that we make an
I
On August^ 21 your authorization exception and increase our pur-

• 40
^
chases by 20 percent during^ the Company letterheads^ imprinted

two-month period. Although we are with the headquarters or branch
striving for a reduction in ratio of address and the name of appropri-
inventory of'' raw materials to fin- ate departments, 100,000 reams.
ished goods, recent labor-manage- Substance 20, 25 percent rag con-
ment negotiations in the steel in- tent bond.
dustry may^ make a temporary No. 6V4 envelopes to match com-
reversal of inventory policy advan- pany^ letterheads in quality, 5,000,-
tageous. Price instability and^ the 000.
possibility of an industry-wide No. 10 envelopes to match com-
, strike indicate that we should stock- pany letterheads in quality, 5,000,- '^
pile a supply of steel plate '° large 000.

enough to avert any threat to our Plain onionskin, 300,000. Sub-
operations. Of course, buying now stance 9, cockle finish.
is something of a gamble; but'^ I Onionskin imprinted with COPY
doubt that the price is going any in^red ink and the headquarters or
lower than it has been this week. branch address and appropriate
We might save a few dollars by department, 1,000 reams. Substance
waiting; '^ but the more prudent 9, cockle^ finish.
course, it seems to me, would be to Airmail letterheads imprinted
buy now and thus be sure later that with company name and name of
we can keep the plant '^ going in appropriate administrator, '° 5,000
case strikes do occur. reams. Substance 9.
Please let me have your reac- No. 6V4 airmail envelopes to
tions to this recommendation. If this match airmail letterheads in qual-
policy''' exception is approved, we ity,ii 5,000,000.
shall need $350,000 for steel plate No. 10 airmail envelopes to match
immediately and'^ $150,000 in Oc- airmail letterheads in quality,
tober. (308) 5,000,000.
Interoffice '2 memorandum forms
185 Dean Paper Manufacturers, imprinted with appropriate head-
211 Pilgrim Road, Holyoke, Massa- ings (To, From, Subject, and Date),
chusetts 01040. 50,000 reams. '^ Substance 16, sul-
phite.
Gentlemen: We should like to We shall place the order for an
have your bid on the following sta- entire year's needs at one time, but
tionery, all watermarked with the you may deliver one'^-half of the
NATIONAL! PRODUCTS seal: order within one month after receiv-
Monarch-sized executive statio- ing it and the other half the first of
nery imprinted with the name and November. For your'^ guidance, we
title of the specified^ executive, are enclosing samples of each type
1,000 reams. Substance 20, 50 per- of stationery to be purchased.
cent rag content bond. Please send your bid to our se-
Monarch-sized executive enve- •^
nior '^ vice-president, Mr. Henry P.
lopes to match executive stationery Walters. Cordially yours, (330)
in quality, 500,000.
LESSON 40 •
GREGG SPEED BUILDING • 251
««niiMf|p|iapi|i||i^^
186" To: William C. Wilson, Foreman, Shipping Department.
*
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187 To: Charles C. Haynes, Director, Research and Development.
1^
T
252 •• GREGG SPEED BUILDING LESSON•
40
188 Office Furnishings Inc., 410 Olive Street, St. Louis, Missouri 63102.
7^
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(l^ ^ ^ ¥ ^^ ^ /^
/- ^
LESSON 40 •
?i"p*iliiiplpppiipi
/ o ^ ^ /^ 4 i
Cy^ cy ^— > V (141)
189> Lifton Company, 816 Second Avenue, Minneapolis, Minnesota 55405.
/ ^
c^ ^ P-^

•
40
TRANSCRIPTION PACER
190' Truxton Products, 299 Dearborn Avenue, Detroit, Michigan 12
48252. 13
LESSON 40 •
liiPiiWii^^
produces what the cus- stone of American busi- ning, coordination '
tomer wants, not what it ness, for it directly sup- other functions of a buii
has always turned out or ports more than 25 percent ness, and careful control.
would like to turn out. To of all gainfully employed Those responsible for pro-
this end, production is a workers. Without produc- ducing goods and services
delicate mixture of men tion there would be little direct the activities of spe-
and machines and raw need for semiskilled and cialists, such as engineers |
materials. The goods and skilled workers or for other and foremen, and work
services fashioned are in types of business activity, closely with purchasing
a form, ata price, and such as transportation, marketing, and finance j
available at a time that is warehousing, wholesaling, personnel. ^

acceptable to consumers. and retailing.
You might conclude that The production process
5^PTP!?h:-y.--± -
PRODUCTION
..•.;.!,.».-.• --n,'.-.'
Swijdmd ^mjiutfM ^ n
In this unit you will take the dictation of James W. Walsh, who is
responsible for the coordination of National Products' production person-
nel, machines, processes, and materials, so that the right quantity of goods
of the right kind and quality are produced at the right time and place and
cost. All letters are signed by him over his title, Production Manager.
Continuous Process • Manufacturing process in which there is a sufficient

volume of production to keep the production process in operation for long periods
of time.
Impulse Goods • Merchandise that the customer buys without prior inten-
tion because he is stimulated by attractive displays.
Industrial Engineer • Production specialist responsible for layout, stan-
dards, methods, scheduling, and other means of product improvement and cost
reduction.
Job Lot • Amount of product produced under similar conditions and with
similar materials.
Plant Engineer • Production specialist concerned with power, building
maintenance, machine maintenance, and other factors concerned with maintain-
ing the functions of the plant.
Manager • Production specialist in charge of receiving and
Plant Service
raw materials and tools.
storing
Route Cards (Schedules) • Production instructions that show the se-
quence of operations and schedule for each part that passes through a depart-
ment.
Subcontracting • Contracting with another manufacturer to produce cer-
tain components required in the manufacture of a product.
Wastage • Scraps of raw material remaining as processed products move
to the subassemblies and to final assembly and finally emerge as finished units.
In words that end in ce or ge, the e is retained before suffixes be-

ginning with a or o, such as -able and -ous.
notice noticeabie courage courageous

peace peaceabie outrage outrageous
258
1
'
îi^W >ifc*Juuû-«'..-.'«W»w^^VWW4*V *'>i-^T»^t>'.»M*I-1
'
-
Most words ending in c add k before endings that start with e, i, or y.
picnic picnicArer mimic mimicJcing

til you can accurately apply the spelling rules that appear above.
1 n
P ^
4
^ r
5 f ^^^ ; . ss-^ ^ y,/^—
11 ^ Q^ y ?
7 ^ / t ^
12
^-
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259
Pi
BUILDING
TRANSCRIPTION
QUALITY
Uses of the Comma (Concluded)
1 An introductory, parenthetic, or transitional expression that is not neces-

sary grammatical completeness of the thought of the sentence should
to the
be set off by commas. If a parenthetical word or phrase does not interrupt
the thought of the sentence, the commas may be omitted. Some of the
words, phrases, and clauses frequently used in this way are as follows:
accordingly, as you know, evidently, tor instance, fortunately, however,
in any case, in the first place, obviously, perhaps, personally, and there-
fore.
^ ^^ ^ ô^ '=^j^0^
/•
-^
Closing the office for one week, for example, would simplify the task of sched-
uling employee vacations.
Therefore, additional market research will be necessary.
2 When such introductory words or parenthetical terms are used as plain

adverbs (modifying a verb, adjective, adverb, or verbal in the clause or
phrase of which they are a part), no commas should be used.

However unimportant it is, it must be mentioned in the report.
Obviously annoyed by the outcome of the voting, she left the meeting imme-
diately.
Check your understanding of comma usage by transcribing the

J -y^ ^
2^ <Ur7> ry __^
ESSON 41 -GREGG SPEED BUILDING 261

13 p
9 ^ r
^ ^ C-
16
'^
262 '• GREGG SPEED BUILDING LESSON

• 41
192 Mr. Byron J. Brown, New York Hilton Hotel, Avenue of the Americas
at 53rd Street, New York, New York 10019.

• 41
^
^ ^
^^
r
-tj'
s ^ (197)
193 Mr. Elmer Weeks, Lenox Motor Inn, 1811 London Road, Duluth, Min-
nesota 55812.

rZgj^ MASTERING
^JA SHORTHAND
LX^S THEORY
WORD BEGINNINGS
Ort-
^^
Ul-
^4
Be-
O^^ Cf c^, c^ ^
WORD ENDINGS
-ment
-ern, -erm
-tion, -tial
^
Assorted, court, export, headquarters, portable, quarterly, supports, reported.
Culmination, consultant, multiplication, result, ultimate, cultivate, ulterior.

• 42
Belated, believe, behold, because, belongings, below, beyond.
Detachment, displacement, assortment, settlement, betterment, compartment.
Determine, modern, terminate, attorney, thermostat, terminology, eastern.
Connotation, credentials, confrontation, regulation, motivational, emission, com-
mercial, musician.

194 * To: Henry E. Wilson, Plant Engineer.
195 To: Walter L. Hayes, Factory Superintendent.
LESSON 42 •
^
^
C V
7
r^^ ^
P ? ^(160)
196 '
To: Henry P. Walters, Senior Vice-President.
-^ //
o -^ ^ ^^.
268 - GREGG SPEED BUILDING LESSON

•
42
/
^
so
2^ Q
197 McCormick Machinery Corporation, 411 West Lake Drive, Milwau-

kee, Wisconsin 53217 (Teletype Message).
^// - o- 5'
^
^
7^~ " ^ "-^
198 "
To: Frederick C. Willis, Supervisor, Paint Shop.
o //7
LESSON 42 •
r
^ ^
X"
7^, ^^>^^' /// ^

^^5
^^ V
Z^
^7^
/^ N (108)
/^
199 To: William S. King, Plant Service Manager.
^ r
9 ^-r. Jj _^ <^ I
/^ i' _^, (83)

1

42
BUILDEÎG
PHRASING
SKILL L^10
PHRASE BUILDER
Drill 1
;y^ 2 h "^ ^ —7^

i^
7
Drill 2
9^ 9^^ 9^ ^ 9^ 2 .
<h 9^
Drills
^ 1
y c^ ^ f f
DrUU
^^ yi
/
Who do not, who have not, who have made, who knows, who makes, who
might, who want, who doesn't, who isn't, who are, who have, who is, who will,
who can, who can be, who may.
LESSON 43 •
As if, as it, as it will' be, as these, as though, as to, as well, as those, as you
can see, as you will find, as many, as yet, as much, as we are, as you will,
as you know.
I knew, he knew, I wish, he wishes, I doubt, he doubts, he considered, I con-
sidered, I remember, I turned, he turned, I want, he wants, I was, he was.

To do, to do it, to do so, to do that, to do the, to do this, to do my, to have, to be,
to place, to see, to sell, to begin, to which, to jump.
200 -'
To: All Department Foremen.
I
201 To: Department Heads.
7
3 _
^
272 '* GREGG SPEED
^
BUILDING LESSON
•
^x
43
LESSON 43 •
202 Mr. Charles C. Metchell, Production Manager, Atlas Manufacturing
Company, Galveston, Texas 77552.

^^ r o^
7 ' t 7 ^^ -^ ^7. ^ ^^32)
203 Memo to Arthur Fleece, Training Department.
7 (y^ /^
7 ^
z
^^>•^
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^ ^^ ^^^-
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^"-dTl)
^
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Z-^ (170)
LESSON 43 •
PROGRESSIVE
SPEED
BUILDING

gressively at 120, 130, and 140 words a minute; the two-minute reinforce-
Vocabulary Preview
Article, management, necessity, preventive, maintenance, downtime, terms,

calendar, heavily, concept, realistically, reaction, renewed, electric mixers, suf-
ficient, continuous, sequence, scheduling, minor, identical, appreciated, im-
pulse, enthusiasm, 50 percent, phenomenal, usually, decoration, engineers, con-
sumer, extensive, popular, recognized, appointment.
Speed Forcing
(1 Minute at 120) ing preventive maintenance of plant
204 Mr. Smith: An article in this equipment in order to/reduce down-
month's Production Management time.
discussed the necessity for improv- The author suggested that all
27G * GREGG SPEED BUILDING LESSON 44

)
service contracts be written in terms I can understand Mr. Akin's en-

of the number of units produced thusiasm for increasing production
rather than in terms of the calendar. to meet the demand that is so high
It stands//to reason that some of today, and I agree with him//that
our equipment is used more heavily we should raise our production fig-
than other equipment, and this new ures 50 percent for each of the next
concept of servicing takes use into two months. It is my suggestion,
consideration more///realistically however, that we start to phase out
than our present policy does. production about 10 percent a
What is your reaction to this sug- month starting May 1.///
gestion? I should like to discuss it Perhaps it is a bit early to make
with you before the present con- a final judgment about such a phe-
tracts ore renewed. ( 1 nomenal item, but the sale of im-
pulse goods usually drops even
(1 Minute at 130) more rapidly than it rises. (3)
205 Gentlemen: Our sales man-
ager, Mr. Ralph Akin, told me of Reinforcement and Control
your interest in having us manufac- (2 Minutes at 130)
ture for you our Kitchen Helper elec- 207 Gentlemen: We are turning
tricmixers during our slack/season. to your company for help in re-
You would merchandise these mix- searching a color problem for lawn
ers through your catalog. furniture. Our policy is to make
He asked me you what
to tell major changes in design of our/reg-
month our machines could be made ular lines every ten years. During
available to you for this production. the other nine years we rely on
If we have sufficient//advance no- color changes or changes in deco-
tice,we could arrange for a con- ration to attract additional cus-
tinuous run during the month of tomers to our basic//products.
August. As no change of sequence Our product engineers usually
in operations would be necessary, conduct all market research for our
there need be no time wasted///in plants in all locations. Right now we
machine scheduling. are in such a period of expansion
No doubt Mr. Akin told you that that they cannot///schedule this
you must make some minor change piece of needed research within the
in the product so that it is not identi- next four months. We shall have to
cal with our Kitchen Helper. Sin- go outside our own organization for
cerely, (2) data about changes in consumer
preferences.
(1 Minute at 140) We should (1) appreciate your
206 Mr. Henry: Your request for consideration of the following ques-
my opinion about production quo- tions:
tas for Product 17 is appreciated How long would it take your or-
very much. ganization to analyze consumer
Frankly, I think that Product 17 is preferences in the color of lawn/
an impulse item/and that the fad furniture?
for it will soon have passed. How extensive should a market
LESSON 44 •
survey be to get answers to our are comparable to the one we
problem? want?
Should we market three colors You are recognized leaders in
only, or should we expand our market '//research, and we hope it
colors? will be possible to work with you.
Would the of//additional
cost If you can undertake a survey for
colors be offset by increased

sales? us, may I make an appointment
What new colors are popular? with you in Chicago next week?
liave you made any studies that Sincerely yours, (2)

208 KMC Communications Corporation, 211 Randolph Avenue, St. Paul, {
Minnesota 55131.
^ cT
^-^ t^
^ •.
278 GREGG SPEED

A; y (_^
BUILDING LESSON 44
n
(172)
TRANSCRIPTION PACER
210 Wells and Sawyer, 66 Bridge Street, Bridgeport, Connecticut i3
06630. 14
Z_ Z^-
7
t / ^ -^ -T^ -y ^ "
LESSON 44 •
y^ ^/^ ^
/s-
lO X ^^

BUILDING
TRANSCRIPTION
SPEED
Vocabulary Preview
'^ r^
Disturbed, unexplained, security, outstanding, authorization, requisitions, gar-
den, pilfering, thievery, obviously, signature, automatic, entrance, exit, direc-
tive, accountability.
Speed Builder
211 To: Henry E.Wilson, Plant authorization of certain designated'^

Engineer, Subject: Losses from persons. These requisitions are
Wastage and Misappropriation. checked against actual stores in-
ventory annually. The stores ledg-
I am very much disturbed about er,'' showing flow of materials into
an unexplained and sudden rise in the plant and storeroom and out to
losses of both materials and tools.' the production floor, as well as
I have always thought that our in- any^ returns from the production
ventory control and security meas- floor to the storeroom, is kept in a
ures were outstanding. Our stores- location different from the stores-
record^ clerks issue materials from record^ clerk's station. The two rec-
the storerooms only on the written ords are constantly checked against
LESSON 45 •
each other. Inventories of finished only to authorized'^ personnel.
goods are similarly'' controlled. 3. Two signatures rather than
From here on, however, the secu- one should be required for the re-
rity system seems to have broken moval of raw materials''' and fin-
down. Completed garden^ tools ished goods.
ready for shipment to our customers 4. Present security guards for all
have been disappearing at an storerooms should be transferred to

alarming rate, indicating that^ our new assignments'^ unrelated to the
employees are probably pilfering storage areas — possibly to the plant
not only the tools with which they entrances and exits. This step
work but also finished goods for would not affect '5 their employment
their '° own home use. In addition, status, for we can merely exchange
inventories of raw materials show present assignments of the entire
unaccounted-for shortages. We force.
may" be plagued not only by petty Anô automatic camera should
5.
larceny but also by organized be placed at the entrance to every

thievery. storeroom so that every person's en-
In addition, plant foremen '^ are trance 2' and exit is photographed.
apparently lax about issuing new 6. A directive should be issued to
materials to workmen who want to all foremen stressing their account-

disguise substandard work'^ by re- ability ^2 for materials issued to cov-
placing it with new products from er up wastage.
materials for which their operation 7. Workmen should be checked
has not been charged. at all exits when they leave work.^^
Obviously,''' the security system 8. A directive should be issued to
must be tightened. I recommend all workmen on the subject of pilfer-
that the following new precautions ing.
be'^ instituted immediately: Until further notice, please 2'' re-
1. All locks on storerooms should port to me weekly on the situation.
be changed. (489)
2. New keys should be issued
212^ To: All Foremen.
^ ^^
• 45
213 Mr. John P. Hopkins, Missouri Power and Light Company, 2341 Davis
Boulevard, St. Louis, Missouri 63125.
LESSON 45 •
tj^' .
^ (^ /^ V ^ (142)
214 Memo to Herbert Schultz, Factory Personnel
/^
/^
^
^ -7
^ ^^-^^L/" "^ -^ J^
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//
^^ /. ^ y*
- 7
^ .^
284 * GREGG SPEED BUILDING LESSON
•
45
TRANSCRIPTION PACER
215^ All-State Mail Order Company, 711 Bay Bridge Drive, San 12
Francisco, California 94133.
^ ^ -y-^
^ 188
LESSON 45 •
Under the free enter- of impersonal presentation used in advertising "
prise system, those who and promotion goods or
of reach groups of consn'
have goods or services to services — performs an im- ers. Although mixed f_
sell rely on advertising (in portant part in the flow of ings surround the question
addition to personal sell- goods from production to of the overall success of
ing) to locate consumers, consumption. advertising in serving the
to communicate the nature Various media — news- consumer, most support,
and advantages of their papers, magazines, televi- the argument that advdi
wares, and to persuade sion, radio, direct mail, tising is vital to econonfl
consumers to buy. As such, trade publications, and and social growth and tH
advertising — a paid form outdoor displays — are it increases competitiM
es markets, and re-
s unit costs and prices.
The advertising man-
ager is responsible for the
preparation and insertion
of advertising copy. Where
an advertising agency is
used, he interprets com-
pany objectives to the
agency.
ADVERTISING
HHflr Swidmd ûi/jmfM JH
In this unit, you are secretary to Stuart P. Henderson, manager of

advertising. All letters are signed by him over his title, Advertising Man-
ager.
You will transcribe Mr. Henderson's dictation more efficiently after

you have become familiar with the specialized terms he uses.
Media (Medium, singular) • Types of devices or vehicles by which ad-

vertising reaches its audience.
Institutional Advertising • Announcements of general interest to con-
sumers, usually not closely related to the sale of any particular good or service.
Account Executive • Advertising agency employee responsible for the
advertising for which a company contracts.
Conference Report • Standard report on every client-agency conference,

which includes date, report number, names of those present, identity of product
under discussion, and summary of decisions.
Bleed • Effect achieved when a photograph or piece of artwork extends
to the very edge of the printed page.
Credit Lines • Due recognition to artist, photographer, publisher, or

agency. A credit line is usually placed immediately below a published illustration.
Layout • Designer's blueprint of an advertisement that the printer is to
follow.
Dummy • Page-by-page layout of a publication made up to show the size,

shape, form, sequence, and general style.
Galley Proof • Proofs that are pulled from type that has been set and
placed in a shallow metal tray. The type will be divided later into pages.
Leading • Spacing between type lines and paragraphs.

Mat (Stereotype) Paper matrix that is forced down over type
• or cuts
to take an impression. The mat then serves as a mold, duplicating the old surface
when melted metal is poured into it.
Size (Sizing) • Gelatin and resin treatment of paper in order to modify

its surface qualities.
Tear Sheets • Extra unbound sheets of a published article that may be

sent to those requesting additional copies.
Vandyke • A photographic print similar to a blueprint, made so that any

mistakes can be corrected before printing plates are made.
288
•
CONFUSED WORDS AND TRANSCRIPTION PRACTICE
Study the following pairs of similar-sounding and similar-looking

words that are often confused:
affect (verb) to change; to influ- lead (noun) metal

ence (verb) to guide or direct
effect (noun) outcome; result led (verb) guided — past tense of
(verb) to bring about lead
respectively in the order given choose to select
respectfully in a courteous man- chose did choose past tense of

ner choose
advice (noun) counsel biannual occurring twice a year

advise (verb) to recommend biennial occurring every two
years
principal chief; leading
principle general truth; rule council an assembly
counsel an attorney; advice
Transcribe the following sentences, preferably at the typewriter.

These sentences contain the words that appear in the list above. Some of
the sentences contain two words in parenthesis — one of them right, the
other wrong. When you transcribe, be sure to select the correct word.
.L^' ^ ^ -
^-
289
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7
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12
/-
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14 / ^ /^ ^7^ c^ 9-^ ^ /^
^
^
15
) ^/l. 1^)-
16
^^
^
* 290
BUILDING
TRANSCRIPTION
QUALITY I
N^lyl
Uses of the Semicolon
1 When a conjunction {and, but, or, nor) is omitted between two inde-
pendent clauses, separate the clauses by a semicolon.
^^-^Q
The arbitrators were willing to compromise the issues; the management repre-
sentatives were not.
The function of the broker is to bring together buyers and sellers; he receives
a commission or fee for this.
2 A semicolon is often used to separate two independent clauses joined

by a coordinate conjunction when either or both of the clauses contain
internal punctuation.
note; The growing trend is to use a comma between such clauses
— even though commas are also used within the clauses — as long as no
confusion or misreading occurs. In light of this standpoint, therefore, the
examples below, as well as sentences 6 and 11, would be acceptable
with a comma between the independent clauses.
LESSON 46 •
9
'q9 O ^ ^ __
'(2>
-^L^
The meeting is scheduled for ten o'clock; but Mr. Henry, the promotion man-
ager, will be late.
The finance committee, as I pointed out in my memorandum, has taken no ac-
tion; and employee health-insurance deductions remain the
same for this month.
3 When independent clauses are joined by an adverbial connective

{accordingly, consequently, however, nevertheless, otherwise, therefore),
place a semicolon before the connective and a comma after it.
-^
y /(^ -^^^
c^^ c9- n o
Net sales for the first quarter are above budget; therefore, we are proceeding
with our expansion plans.
Production costs are slightly higher this month; nevertheless, we will not in-
crease our list prices at this time.
Check your understanding of the uses of the semicolon by tran-

scribing the following sentences, preferably at the typewriter.
<-^
O (. 7^ ^ (^ r

46
4 P J^ -^ P Q^
/ ^,
^ ^
^
8 P P 1 ^
^^-^Z
LESSON 46 •
21G^ Mr. Willis P. Hall, Customer Consultant, Rice Hotel, Houston, Texas
77017.
/^ J2_^ 9
1 -^ f 7 ,:ri^- /^ ^ A^ -t^

•
46
? z,.
^ V ^^ (223)
217 Mr. Henry M. Simpson, President, National Products, Inc., 211 Forest
Avenue, St. Louis, Missouri 63100.
^ ^^
f.
^ 2 .,^
^
. cC^ ^ r J^' ^-^ ^ ..^ . .
(2^ /^ P^
/^ ^ ^ >^ (185)
LESSON 46 GREGG SPEED BUILDING ^ 295

218 Burton and Dodson Advertising Agency, 3244 Sutter Avenue, San
Francisco, California 94144, Attention Mr. Kent C. Thomas.
^ r
77,
a^ ^:^
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MASTERING
SHORTHAND
THEORY
WORD BEGINNINGS
Electr-, Electric
Over-, Under-
^ 6^
<^ X ^ ^Z ^ ^^-^""T-- '^/ ^

Z^
WORD ENDINGS
-ification
^j .^^j y-^)
-ship
Z^'
-ward
^/^/^
-sume, -sumption
-^^ 2_-
Electronic, electric typewriter, electrotype, electroplated, electrons, electrically,

electric furnace, electrician, electrify, electrolysis, electroscope, electrode,
electric shock.
LESSON 47 •
Overawed, overtones, overdone, overv/rought, undertaken, undersell, under-
writers, underlying.
Intensification, nullification, ratification, rectification, stultification, ramification,
classification.
Ownership, stewardship, hardship, kinship, friendship, relationship, township,
scholarship.
Afterward, onward, backward, awkwardly, forward, rewarded, upward, out-
wardly, inward.
Consumed, consumption, resumption, assume, presumption, consumers, pre-
sumed, presumably.

219 Dependable Mailing Lists, Inc., 380 Park Avenue South, New York,
New York 10021.

T^ ^ X
-y )
/ „2^
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(/ r
(174)
220 Fortune Magazine, 540 North Michigan Avenue, Chicago, Illinois

60611.
<?
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n
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221 To: Arthur C. Williamson, Public Information Director.

(y^
^
c^>
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r ^ 106)
222 The Acme Printing Company, 345 Hudson Street, Champaign, Illi-
nois 61820.
^ / /=
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47
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OFHCE-
STYLE
DICTATION
YOUR SHORTHAND NOTES

The businessman's dictation is not always smooth. It may be
choppy — sometimes fast and at other times slow and uncertain. As a rule,
the businessman's dictation is paced by his mind as it grapples with the
thought he is trying to express. In the process, he occasionally deletes or
inserts a wordor a phrase, even a sentence or a paragraph. At various
points during dictation, sometimes in the middle of a sentence, he may
stop to give an instruction or a suggestion.
In the following lessons in Part Two you will encounter some of the
note-taking problems met by practicing secretaries. Learn to handle these
dictation problems by applying the office-style dictation suggestions pre-
sented in this lesson and in subsequent lessons.
1 To indicate a deletion in your notes, use a heavy backward stroke; if
several words are to be taken out, a wavy line is preferable.

For example, the dictator may say:
We shall take excellent care of the material. (Take out excellent.)
This would appear in your notes thus:
^ ^
Or he may
^t><
say:
^-Q^ u^
Because of the demand for these kits, we are asking users to whom we
send them to return them when they have served their purpose. (Scratch
out to whom we send them.)
This would appear in your notes thus:
e/^ A ^V" .:^ ^ //T—f
x>C:^=WVj^*-Q/k5'^
f
2 To indicate a substitution of one word or phrase for another, place a line
through the word or a wavy line through the deleted phrase and write the

substituted word or phrase right next to it or above it.
For example, the dictator says:
You are hereby authorized to proceed with final production. (No, to release
this copy immedialely.)
You would record this in your notes thus:
Or he may say:
This will, of course, immediately support (make that quickly support) the
marketing concentration in the suburban area.
Your shorthand notes will look like this:
OP
3 To restore an original outline after it has been struck out and changed,
rewrite the word or phrase as though it were a completely new form.
The dictator may say:
Our sales specialist will visit your plant (no, telephone you; oh, leave it
visit your plant) early next week.
Your notes should look like this:
CJ^ G_^ -^ P-^ V
4 To provide sufficient space to record special instructions during or after

the dictation of aalways separate each piece of dictation from the
letter,
next by several blank lines. Examples of special instructions are:
Send as a day letter bcc to Mr. Johnson cc to Sales Manager

Such instructions should stand out prominently in your notebook.
Some secretaries prefer to use a colored pencil to record special instruc-
tions.
NQTr Your instructor may dictate some letters to you that simulate
untimed office dictation and that contain the office-style problems you
have just studied.

223^ Burton and Dodson Advertising Agency, 3244 Sutter Avenue, San
224 Girl Scouts of the USA, 830 Third Avenue New York New York
10022.
9^ /"
C^
c^ ) P t
P ^^ P
1^
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/7
<^
^
i/^ ;h.
1
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48
^y^ »— -^ ' c -^ ^
^.
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225 The Reuben H. Donnelly Company, 420 LaSalle Street, Chicago,

Illinois 60610.
^ 7
J2 2-
7
7 ^^ '
r
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M^
?
X > -'
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226 ,
To: Mr. Henry M. Simpson, President.
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227 McGill Advertising Company, 416 South Wabash Avenue, Chicago,

Illinois 60605.
c2^ / n C-^ / c^L-y . CJ^^

PROGRESSIVE
SPEED
BUILDING
one-minute speed-forcing letters will be dictated

In this lesson the
at 110, 120, and words a minute; the two-minute reinforcement and
130
First practice writing the vocabulary preview that precedes the
speed-forcing practice, and then review the specialized vocabulary pre-
sented at the beginning of the unit.
Vocabulary Preview
Chicago, I have been, I want, to know, recommending, professional, contacts,

you will be, participate, purse, cosmetic, stipulation, program, dispatched, en-
counter, brochure, normally, contracting, responsibility, seriously, revision,
initial, attractive, available. Thanksgiving, buyers, handsome, windows.
Speed Forcing
(1 Minute at 110) couldn't have obtained this invita-
228 Dear Harry: Today I was no- tion, which will give me /many I
tified by the Chicago Advertising professional contacts so necessary
Club that I have been accepted for in this job.
membership. This is wonderful I'll try to carry my share of com-
news, and/T want you to know how mittee assignments and help with
much I appreciate your recommend- club activities,' in all possible
ing me. Without your help, Harry, I ways. If I can participate in any of

•
49
the projects now under way, just let Reinforcement and Control
me know. Itwill give me great (2 Minutes at 120)
pleasure. Cordially yours, (1) 231 •

Gentlemen: Our salesman in
New Haven has told me that you
(1 Minute at 120) have just placed an initial order for
229 Dear Miss Lewis: NATIONAL 50 sets of our stainless steel carving
PRODUCTS will be glad to supply sets with electric cutting/blades. He
500 purse cosmetic kits for distribu- has asked me to suggest sales-pro-
tion at your national forum for sec- motion ideas so that this new prod-
retaries on July- 14 and 15. Our only uct will become one of your Christ-
stipulation is that you give us a mas sales leaders.
credit line in the convention pro- I am sending you today 1,500//
gram and send us a copy. copies of a four-page brochure in
The kits will be sent by express/ color, which can be mailed either
to the same address used on this with your monthly bills or to a spe-
letter. They will be dispatched in cial mailing list. If you wish to order
plenty of time to arrive by July 14; additional// /copies of this attrac-
but in case you encounter any diffi- tive brochure, just let me know how
culty, in receiving them, please many you need.
telephone Miss Mary Byrd, my ad- We have available three mats for
ministrative assistant. I shall be on newspaper advertising of these
vacation in California that week. carving sets: one to be (1) run
Yours very truly, (2) about a week before Thanksgiving,
one to be run about ten days be-
(1 Minute at 130) fore Christmas, and the third to be
230 •
Dear Ralph: Your suggestion used several times during the pre-
that we revise Brochure 32 is a good Christmas buying season. /The first
one. I have just checked our inven- two mats are designed to attract
tory, and we have on hand 9,000 buyers who will use the sets at their
brochures. This supply could nor- own holiday parties. The other one
mally/be expected to last two recommends the carving sets for
months. Christmas giving. The/ /name of
This means that we must design your store can be inserted on each
and produce the new material with- mat.
in the short period of sixty days. As With your initial order you will
you know, I prepared this brochure receive a handsome display case
myself /.'rather than contract with for either your store windows or
an advertising agency for it. In the counter promotion.///
interest of economy, I believe that I All sales-promotion material is, of
should also assume responsibility course, sent to you without charge.
for the new///one. Do you agree? It's our way of saying thank you for
Please make a critical examina- doing business with NATIONAL

tion of our present brochure and let PRODUCTS. Cordially yours, (2)
me have any suggestions before I
get down seriously to my revision.
(3)
LESSON 49 •
I
232 > Chicago Rapid Transit System, 403 State Street, Chicago, Illinois
60610.
^ ^^ /"^J-^-^
^ ; ^-(2^
^ ^
^ ^
y"
^^^
^ .-a< y
X (100)
233 Middle-Western Printers, 514 Oak Street, Bloomington, Indiana

47401.
2^. C? y cy^
y^
^ ' S
49
I
;
^
>^ ? / /^
^ /
Y' ^
;.^
2 >
^ 9 9
(160)
234 To: Fred R. Hart.
o ^^^
7

6^
T 9 4^
^ ^J^ y^ c2^
TRANSCRIPTION PACER
235 To: Ralph C. Akm, Sales Manager.
V 123

•
49
BUILDING
TRANSCRIPTION
SPEED
Vocabulary Preview
Electrical, appliances,envelopes, representative, executive, Watson, Agency,

agricultural,chemical, enrichment, media, journals, television, experimental,
undoubtedly, preliminary, designate, phenomenal, Dust-Away, sensational,
household, Colorado, Western, counter, tremendous, merits, demonstrations.
Speed Builder
236 The Davenport Press, 265 envelopes.

Lake Shore Drive, North, Chicago, Each page except the cover and
Illinois 60611. the back page would feature two
appliances. Included would-^ be
Gentlemen: We plan to publish toasters and grills, percolators and
a promotion piece covering all elec- frying pans, can openers and hair
tricalappliances manufactured' by dryers, and blankets and room
the NATIONAL PRODUCTS, INC. heaters.'' While back cover would
This six-page brochure in three feature irons, the bottom part of the
colors would fit our regular^ billing page would be left blank so that the

1
store distributing^ the brochure can the advertising campaign and will
imprint its name in this space. be ready to discuss the relationship
We should like to set up the bro- of your^ agency to our advertising
chure with two possible cover ^ staffand to designate the types of
pages. For the first printing we want services you want us to provide.
a holiday motif that would encour- Thank'° you again for your many
age gift buying. Subsequent print- courtesies to Mr. Johnson and me
ings would'' have a more general when we were in New York discuss-
appeal to purchasers for their own ing the" possibility of a contract.
home use. All of us are looking forward to
If your company would care to working with you in developing
bid for this^ contract, will you please an '2 outstanding presentation of
send a representative to discuss de- our product that will lead to phe-
sign and production plans with us? nomenal sales. Yours cordially,
Sincerely yours, ^ (180) (257)
237 Mr. John C. MacCarthy, Wat- 238 Mr. Herbert E. Hall, Hall
son Advertising Agency, 411 Madi- Brothers, 324 Cheyenne Street, Den-
son Avenue, New York, New York ver, Colorado 80230.
10017.
Dear Mr. Hall: Enclosed is a series
Dear Mr. MacCarthy: We are of five mats that you requested for
happy that you have been ap- newspaper advertising of Dust-
pointed account executive on our Away. You will notice that on each
contract with' the Watson Advertis- mat there is space for listing the lo-
ing Agency for advertising our new cal stores in which Dust-Away may
agricultural chemical for soiF en- be 2 purchased.
richment. You may be sure that we This sensational new household
plan to cooperate in every possible product is already being sold in 1
way in developing^ advertising for states in the East and is^ now to be
all media covered by the contract: distributed by your company,
newspapers, farm journals, busi- which serves retailers throughout
ness magazines, radio,'' and televi- the state of Colorado. Sales in"* the
sion. eastern states have increased 200
We are enclosing basic product percent over the past year; and the
information provided by our Re- product now has a substantial part^
search and^ Development Division. of the potential market, although it
After you have studied this mate- was introduced only three years
rial, we shall arrange the details of ago. You may expect similar^ re-
your visit ^ to our headquarters, our sults inyour area.
experimental farms, our laborato- Mr. John O. Timmons, NATIONAL
ries, and the factory in which this PRODUCTS' regional sales man-
product wilF be manufactured. ager, would like to calF on you to
After you have made this study of discuss the promotion of Dust-Away
the product, you will undoubtedly in Colorado and possibly in neigh-
have some preliminary^ ideas for boring states. Would^ 2 p.m. on

50
February 10 be a convenient time? able '2 for use by retailers who stock
He will stress the buyer's point of the product. Please let us know im-
view, an approach that,^ we think, mediately whether that appoint-
will be helpful in planning any ment time'-^ will be suitable.
newspaper advertising to supple- Either Mr. Timmons or I shall be
ment these mats. He will have with'° glad to work with you on further
him some television spot advertise- sales promotion. Both''' of us want
ments that you may want to intro- to help you achieve the tremendous
duce on local stations. He will also " sales success that Dust-A way's per-
have suggestions for demonstra- formance merits. Yours very truly, '^
tions of Dust-Away in local stores (300)
and for counter advertising suit-
P 239> Burton and Dodson Advertising Agency, 3244 Sutter Avenue, San
z_/ > r ) z^^
/i l^--^
2^ > ^T

^ ^ ^-^^ 6__^ ^ ^ ^^^ ^^ ^
/^ ^ y CZ^ <^ ^ ^ -^ - ^ (230)
240 Mr. Kent C. Thomas, Burton and Dodson Advertising Agency, 3244
Sutter Avenue,San Francisco, California 94144.
V J-^ (108)

• 50
TRANSCRIPTION PACER
241 Atlantic Printers, 430 Olive Street, St. Louis, Missouri 63166. n
'I
^
J^ £^
.^^
7^
r
' " ^
--7 2 — t, <i^ y ,z- /^/ /^ .--j^
^ .
,^7 ^^-
^ -^ ^
Today, in our highly fundamental principles of forcing them to accep
competitive economy, the selling. In practically product. Sales organize- I
selling function lies at the every face-to-face encoun- tions stress the value of i
very heart of a business ter, one is called upon to fair competition and the i
enterprise. Only when the gain another's attention, qualities of dependability, !
'
minds customers are in-

of arouse support a
interest, integrity, and honesty.
fluenced favorably can a point of view, and induce Low-pressure selling, with ,
company sell its goods or a desired action or reac- emphasis on dependable, ;
services and prosper. In tion. satisfactory, and prompt i
fact, everyone in and out The modern trend in sell- service to the customer, is
of business must practice ingis toward helping cus- the emerging cardinal rule.
in one way or another the tomers to buy rather than The sales manager is re-
SALES
Swfjdtmd Aw/j^^
In this unit you are secretary to Ralph C. Akin, who is responsible

for carrying out the selling and marketing functions of National Products,
Inc. All letters are signed by him over his title, Marketing Director.
You will transcribe Mr. Akin's dictation more efficiently after you
have become familiar with some of the specialized terms he uses.
Briefing Session • A meeting during which a summary of details or a

review of procedures is presented.
Prospects • Potential buyers or customers.
Counter Handout • Free promotion material that is displayed on a store
counter.
Coup (koo) • An unexpected and successful accomplishment.
Dictation Belt • A on which
flexible plastic belt dictation is recorded.
Salesmen sometimes report their sales calls immediately after they have made
them, using a portable dictation unit, and mail the belts to their office, where they
are transcribed.
Pliofilm • A transparent synthetic used in packaging material.
Template • A pattern, sometimes made of a cardboard or plastic, that
serves as a guide to the form of a piece being made.
Tie-in • The advertising of two related goods or services simultaneously.
WATS (Wide Area Toll Service) • Unlimited long distance telephone
service sold in broad bands across the United States, so that companies pay a flat
rate rather than tolls for individual long distance calls.
Study the following pairs of similar-sounding and similar-looking

words that are often confused.
sometime at an indefinite time compliment to praise; a flattering

some time a period of time remark
sometimes now and then complement to provide something
felt to be lacking
all ready all prepared
therefore consequently
already previously
therefor for or in return for that
eminent important
imminent impending
320
til you can distinguish between the expressions that appear in the list.
/ ^P U^ u /s
321
ry \\ BUILDING
^^;^^ TRANSCRIPTION
l^fFJ QUAUTY
Uses of the Hyphen
1 A hyphen follows a prefix that is added to a word that begins with a

capital.
The newspapers described the behavior of the group as un-American.

The sales manager announced a mid-June sales conference.
2 When the last letter of a prefix is the same as the first letter of the word
to which it is joined, a hyphen is sometimes used between the two vowels
but usually the form is solid. It is advisable to check such words in the
dictionary.
^ 9^ /^
^ 4_-^ <2--
^^
^
> r
y^ ^ -^ ?y^
7
The five sales divisions were asked to cooperate by filing their monthly re-
ports promptly.
After reexamining the defective fabric, the manager recalled all stock that had
been issued.

51
.
3 If the addition of a suffix results in three identical consonants coming

together, a hyphen is used before the suffix.
^ )^-€^ r j^ ^
r ^ r _ ^
The salesman stressed the fact that his product was hull-less.
The new design waS bell-like in appearance.
4 Compound numerals below 100 are hyphenated when spelled out. When
numbers over 100, do not insert a hyphen between hundred
spelling out
and thousand and the rest of the number.
>
One hundred seventy-five telephone calls were made on Monday.
Twenty-five cents was the toll for the bridge crossing.
Check your understanding of hyphen usage by transcribing the

^ /^ ^ % J^ -r ^^
5P C^ y^
6 n j^ ^ J
242. Mr. Mark M. Gibson, Rice Hotel, Houston, Texas 77004, Hold for
Arrival on May 27.

•
51
"}< ^ --^ _
7 <^^
^ ^ ^ -^ ^^
^
^ 4_^ ^^,
(172)
243 To: All Salesmen.
-t^

_^ ^ ^ -,0 ^^
/^
-^ O V

— ^ P-7>
T (403)
244 Mr. Walter C. Forbes, Regional Sales Manager, National Products,

Inc., 725 Buena Vista Drive, Raleigh, North Carolina 27638.
'^VC-
^ y"
^ •
^
^ //
/
(2^ ^ Z^
(98)

MASTERING
SHORTHAND
THEORY
GEOGRAPHIC AND PROPER NAMES
-burg
-ingham
Z Z^2_-____ C^
-ington
-ville
Galesburg, Williamsburg, Cherbourg, Pittsburgh, Harrisburg, Lynchburg, New-

burgh, Fitchburg, Plattsburgh, Lewisburg, Ogdensburg, Parkersburg.
Effingham, Framingham, Buckingham, Cunningham, Nottingham, Warringham.
Covington, Harrington, Lexington, Ludington, Worthington, Wilmington, Wash-
ington, Bloomington, Burlington, Huntington, Irvington, Arlington.

• 52
ClarksviUe, Bronxville, Charlottesville, Coffeyville, Coatsville, Gainesville, Fay-
etteville,Danville, Janesville, Louisville, Edwardsville, Nashville, Brownsville,
Evansville, Huntsville, Gloversville.

245> To; Stuart P. Henderson, Manager of Advertising Department.
cc
^r-
246 Mr. Benjamin J. Carter, 4123 Euclid Avenue, Cleveland, Ohio 44125.

^-r^ <^ 7r
^-h^ (68)
247 «•
Mr. Harmon R. Beatty, Beatty Hardware Store, 222 Davis Boulevard,
Bowling Green, Ohio 43402.
l^ /• -"- ^ ^
•
52
y 9 7 ^^.
>
^- ^ C ,
f
r
/"
t
7^
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-^ P-^ ^ '^r^ ._>^ y^ ^ d^
9^ ^
(312)
248 To: Henry P. Walters, Vice-President.
2
^ <£^ /7 % ^ (
LESSON 52 •
249 Plattsburgh Retail Center, 390 North Margaret Street, Plattsburgh,
New York 12902.
^ ^r%
r ^
^
/j> ^
^ ^-7 >
r 7 <i^ o ^^.._^ ^-^ ^ ^ (110)

•
52
OFHCE-
STYLE
DICTATION [^
Learn to handle dictation problems by applying the office-style
dictation suggestions presented in this lesson.
1 To transpose words or phrases for emphasis or for some other reason,

indicate the transposition in your notes and then subsequently transcribe
the marked notes in correct order.
The businessman may say;
We had, in addition, extra expenses amounting to $30,000 (make that in

addition, we had . . .).
In your notes this would appear thus:
/^ ^^
2 To transpose an entire sentence or even a paragraph to another part of
a letter, encircle the material to be transposed and indicate the new posi-
tion by an arrow.
The businessman may say:
On Wednesday, May 6, you will see in all local papers a notice of stock
clearance. Prices will be drastically cut. Obviously, the time for action is
near. (Let's put this last sentence at the head of the paragraph.)
In your notebook, this would appear thus:
3 To indicate a long insertion, first write a large "A" in a circle at the point
where the new material is to be inserted; draw two heavy lines after the
LESSON 53 •
last sentence taken from dictation to separate the insert from the rest of
your dictation; write and encircle "Insert A" under the two heavy lines.
Write the insert. Finally, draw two heavy lines to indicate the end of the
insert.
The businessman may say:
We are happy supply you with the forms you requested. The family
to
plan is a new idea in health coverage, and we are confident that it will be
of interest to many of your patients. (After the word requested, add this
sentence: These forms and a descriptive booklet are enclosed.)
In your notebook, this would appear thus
^ /^
/^

250" To: Henry Sales Engineer; Harry Nelson, Sales Engineer;
Miller,
Abe Ben Phillips, Sales Engineer; Walter Reston,
Olsten, Sales Engineer;
Sales Engineer; Jim Summers, Sales Engineer.

•
53
^-t^
c
^
?.
/^ ^ ^ ^_^
^^^ ,;2__
(177)
25 ! To: Regional Sales Managers.
^
y^^ P /
/^
r ^
LESSON 53 •
GREGG SPEED BUILDING '- 335
-^ V p 'y^ .
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^^
(151)
252 k To: All Salesmen.
/
>
-^
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ar
t ^4. ^^
•
53
(230)
253 Dr. Franklin Miller, Chairman of the Accounting Department, Miller

College, Front Street at Brown Boulevard, Denver, Colorado 80205.
/ /3 /f^S
S'
LESSON 53 •
J ^ o / »/ ^ V
y ^
^ ^ X
Q-J>
^^^ ^ J^/^J
f
^^1^
^ '-'3^~> ^
/^
; . .^j^ /. y j^

53
PROGRESSIVE
SPEED
BUILDING
In this lesson the one-minute speed-forcing letters will be dictated

140
Preview the vocabulary before attempting the dictation.
Vocabulary Preview
JL..<J>
^^ n 6.^^ ^
Congratulations, refrigeration, supermarkets, technical, highest, engineer,
headquarters, adjacent, thoroughly, courtesies, appreciative, initiated, annual,
solicit, optimistic, tentative, substitution, experiment, access, broadcast, proxy.
Speed Forcing
(1 Minute at 120) sion//ever paid to a sales engineer.
254 Dear Bob: Congratulations When you are at the St. Louis
on getting the contract for refrigera- headquarters next week, I should
tion in 300 Scott Supermarkets. The your
like to discuss the possibility of
combination of sales know-how and leaving your regional/ //territory
technical background/has paid off and working out of the National
again. This contract means a lot to offices on special assignment. Your
National Products as well as to you work would be restricted to refriger-
personally. Incidentally, this coup ation installations. Yours truly, (1)
will bring you the highest commis-
LESSON 54 •
255 Gentlemen: We
are pleased (2 Minutes at 130)
to announce that Mr. Ralph M. Ken- 257 To all Regional Sales Man-
nedy has joined NATIONAL PROD- agers: Thank you for sending in so
UCTS as sales representative in promptly your tentative programs
your territory. Mr. Kennedy had for sales conferences on Monday
been a/salesman for another com- and Tuesday, August 23 and 24./
pany in an adjacent state for many They look most interesting.
years and understands the food- Although the substitution of re-
processing industry so thoroughly gional conferences for a national
that he can not only supply packag- sales meeting is an experiment, I
ing//to meet your every need but think that two advantages will//
can also give technical advice on accrue: economy and greater atten-
frozen-food problems. tion to local problems. Travel ex-
We are sure that you will enjoy pense be reduced by 35 per-
will
working with Mr. Kennedy, who cent. The second advantage may
will soon call on///you. be even more important, ///as we
Ifyou show Mr. Kennedy the same find that local business conditions
courtesies that you extended to Mr. and consumer needs vary from lo-
Smith during all the years he called cation to location so much that re-
on you, we shall be most apprecia- gional approaches may be effec-
tive. Cordially yours, (2) tive.
So that you may still (1) have ac-
(1 Minute at 140) cess product information from
to
256 Two months ago
Mr. Henry: headquarters, we shall broadcast
we a new policy of reduc-
initiated to the five local conferences, via
ing sales calls on customers whose closed-circuit television. This broad-
annual orders total less than $500. a sales/presenta-
cast, consisting of
Instead of calling/on these accounts tionon aerosol containers, will be
every month, we shall call once a given on Monday morning, August
year and use WATS for a once-a- 23, from ten to eleven. You may
month telephone call to solicit want to provide time on your pro-
orders. gram following// this broadcast for
The enclosed figures indicate that an analysis of the presentation and
lastmonth we reduced//the num- a discussion of ways to adapt it
ber of salesmen's visits by 47 per- locally.
cent and we reduced travel ex- Mr. Henry M. Simpson, our presi-
penses by 53 percent. dent, and I shall attend///your
Reports on salesmen's use of closing banquets by proxy from
WATS show that telephone calls in- nine to ten on Tuesday evening,
creased///78 percent. The cost of a August 24, for that is when we shall
telephone call, however, is only address you by closed-circuit tele-
one-tenth the cost of a personal call. vision.
Of course, we must not be too op- You have my best wishes. (2)
timistic on the basis of one month's
figures. (3)

258 * Mr. Edwin C. Leighton, Brown Palace Hotel, Denver, Colorado 80202.
LESSON 54 •
l^
^ / ^ ^
(262)
259^ Mr. Fred Zimmerman, Connor Hotel, Third and Grand, Laramie,
Wyoming 82070.
^^ >
4'
4 7^
?^
^ «/^
^^
<=^^
r
•
54
- ^^^ (184)
TRANSCRIPTION PACER
260 Mr. Harold L. Carney, District Sales Manager, National Prod- i3
ucts, Inc.,433 Walnut Street, Salt Lake City, Utah 84118. 24
. 1^ J^ ^
r
— >
/^
^ ^C^ ; n^
y^ y^ r^

BUILDING
TRANSCRIPTION
SPEED

Vocabulary Preview
Automobile, Beaumont, computer, DataPhone, demonstrate, dilatory, evalua-

tion,exploration, February, Gibson, hinges, judgments, omissions, packaging,
preshow, prospective, quality, representative, serious, specialist, technician,
transcribed, transcription, weekly, unnecessary, salesmen.
Speed Builder
261 To: All Salesmen, Subject: typing pool transcribes your notes
Dictation Record of All Calls. into a weekly report that-^ is re-
leased, along with complete weekly
Recently some of you have be- sales figures, every Tuesday to the
come dilatory about mailing your salesmanager and the'' appropriate
daily report of calls. The belts con- regional sales manager. A carbon
taining' each day's dictation must copy IS sent to each of you as a ref-
be put in the mail every night so erence record. If^ your dictation
that they reach the headquarters belts are not received every day,
office within^ two days after the call. we cannot schedule transcription
As you know, our headquarters to ensure that weekly^ reports will

be available to provide necessary son for his action. On the other
information in time for it to serve the hand, routine reorders would re-
purposes'' for which it was planned. quire no comment. (438)
Apparently, some of you are of
the the opinion that since sales or- 262 Harwood Manufacturing
ders are sent from our^ five district Company, Bayou Lane, Beaumont,
offices by DataPhone every morn- Texas 77701.
ing, the daily report of calls is un-
necessary.^ Actually, it is one of our Gentlemen: The booklet that you
most valuable reports, for it gives requested, "Let Your Packaging Sell
an experienced salesman's on-the- Your Products," was sent to you
spot '° evaluation of local business several^ months ago. We hope that
conditions, prospective customers' it gave you some new ideas for in-
needs, credit ratings, reasons for^' novations in packaging your frozen

buying or not buying, and other foods 2 to meet increasing competi-
value judgments that computers tion.
can never tellYour value to
us. A report in Business Week of a
the '2 company hinges on the qual- recent survey conducted by a-^ mar-
ity of the information you supply in keting organization states that
this daily report. changes in packaging account for
Please follow these '-^
suggestions: more increases in sales volume than
1. Keep your dictation unit in do"* changes in the product itself. A
your automobile. Make a habit of new package can generate new de-
dictating your report'^ immediately mand for an item by creating a^
after you call on a prospect. Follow new image in the mind of the con-
the outline pasted inside the cover sumer. Incidentally, the new pack-
of your'^ dictation machine when age costs a good deal less than a
reporting a call, change^ in the contents of the box.
2. Retain any notes used during During the first week in February,
the dictation until you receive'^ our representative in your area/
your transcribed weekly report. Mr. Mark Gibson, will be in Beau-
Sometimes the equipment fails and mont. He would like to call — with-
your dictation is not recorded. out obligation to you — to discuss
When your weekly report arrives, '''
your^ packaging problems and to
check for any omissions or serious demonstrate a new packaging idea
transcription errors before you de- that will be put on the market by
stroy the notes. NATIONAL^ PRODUCTS in April. It
3. '^ Follow the practice of "report- is our policy to preshow such items
ing by exception." This new man- to selected customers.
agement practice stresses the inclu- Mr.'° Gibson will telephone you
sion of ^^ any material that does not soon he arrives in Beaumont
after
follow the expected pattern. For in- to inquire about a time convenient
stance, if a customer places an 2° for him^' to call at your plant. He
unusually large order for some item is a specialist in the packaging field
or fails to give an anticipated order, and is unusually competent in'^

the report should^' contain the rea- solving special customer problems.
LESSON 55 •
After you have made a preliminary We hope that you will enjoy talk-
exploration of our product'-^ in ing with Mr. Gibson and you that
terms of your needs, you may wish will be as '5 pleased with the new
to arrange a group conference with product he will demonstrate as we
your technicians and Mr. Gibson think you will be. Yours cordially,
to'^ discuss your requirements in (315)
depth.
263 Lumsden Knitting Mills, Old Fort Road, Asheville, North Carolina
28800, Attention: Mr. Abraham C. Lumsden, Purchasing Agent.
C.^
y^ J^ - h
55
^ ^> ^ ^
^
7 ;
^ i - ^ ^
/
I
—
,A-^^-i .=:^ (218)
264 Mr. Jack Bowman, Shamrock Hotel, 2712 Oak Springs Drive, Hous-
ton, Texas 77015.

265'^ Memo to Stuart Henderson, Manager, Advertising Department.

•
55
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( > 7.'^ ^ ^^ /^ —-^
I l^'^ .
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^ 7
P
n (167)
TRANSCRIPnON PACER
2GG> Mr. Walter C. Forbes, 725 Buena Vista Drive, Raleigh, North 12
Carolina 27600, 15
LESSON 55 •
Traffic management is business organization. warehousing. Not onlyj
concerned with such ques- In small companies a must he have expert knowl-
tions as these : ( 1 ) How shipping clerk and a re- edge of all these technical
are purchased goods trans- ceiving clerk work sepa- matters, but he must also
ported from a suppUer? ( 2 ) rately or jointly in receiv- represent the compar" '"'
How are sold goods trans- ing and shipping goods its negotiations with
ported to customers? (3) and materials. riers and appear b^

How are delayed ship- In large companies the state and Federal coi
ments traced? ( 4 ) How head of the traffic depart- sions, such as the 1
are claims for loss or dam- ment is the traffic manager. state Commerce Coi
age processed? Just how He furnishes guidance to sion, the Federal Mar
these questions arean- department heads regard- Board, and the Civil j
swered is governed by the ing supply coordination, nautics Board.

size and the nature of the transportation, traffic, and
Swijdmid fyiu^^^
In this unit you are secretary to James R. Russo, manager of the

Traffic Department. All letters are signed by him over his title, Traffic Man-
ager.
You will transcribe Mr. Russo's dictation more efficiently after you
have become familiar with the specialized terms he uses.
Affidavit • Signed written statement sworn to before an authorized officer.
Lading • A combination contract and receipt given by the common

Bill of
carrier to the person shipping certain goods. A straight bill of lading is prepared
if the customer has established credit. If the shipper must use a local bank as a
collection agent for a C. O. D. shipment, an order bill of lading and a sight draft
are executed. When the sight draft is paid, the bank endorses the bill of lading
to the customer so that he can obtain the shipment.
Consignee • Person or company to whom a shipment is sent.
Consignor • Person or company shipping goods to a consignee for sale.
K. D. Goods • Knocked-down goods that must be assembled before they

can be sold.
L.c.l. Shipment • Less-than-carload shipment.

Piggyback Shipment • Loaded truck sent by rail to a certain point, from
which it is driven to its destination.
Goods • Setup or assembled goods ready for sale.

S. U.
Shook • A set of the parts of a box, piece of furniture, or other goods,

ready to be put together.
Spur Track • Rail siding belonging to the shipper. It connects a railroad
directly with a business concern.
Tariff • Any table of charges, as of a railroad.
Waybill Routing instructions to accompany the shipment. The waybill
•
usually routes the goods by the most expeditious route.
The following similar-sounding and similar-looking words contain

two types of word groups: (1) words that are pronounced exactly alike,
though spelled differently, and for which the shorthand outlines are iden-
352
tical; and (2) words that look and sound somewhat alike, and for which
shorthand outlines are very nearly the same.
precede to go before adverse opposing; unfavorable

proceed to advance averse unwilling; disinclined
emigrate to leave a country emigrant one who leaves a coun-

immigrate to enter a country try
immigrant one who enters a coun-

caret writers' and proofreaders' try
mark indicatingan insertion
farther used when speaking of mea-
carat a unit of weight for precious
surable distance (space)
stones, especially diamonds
further moreover; in addition (re-
karat a unit of fineness for gold
fers to time, quantity, or
degree)

til you can differentiate the confusing words that appear above.
^ <_A. T<
r
4
9 r ^->^ y ^
10 ^ /^.
11 a
353
^ T- ^
BUILDING
TRANSCRIPTION
QUALITY
Uses of the Quotation Mark
1 When the words of a writer or a speaker are directly quoted, they are
enclosed in quotation marks.
The telegram read, "Order being shipped airexpress today."

"Tariff schedules should be filed for quick reference/' fumed the traffic
manager.
2 When the words of a writer or a speaker are indirectly quoted, they are
not enclosed in quotation marks.
The traffic manager said that all tariff schedules should be filed for quick
reference.
3 The period and the comma are always placed inside the closing quota-
tion mark. The semicolon and the colon are placed outside the closing
quotation mark. The question mark and the exclamation point are placed
inside the closing quotation mark if they are part of the quotation; other-
wise, they are placed outside the closing quotation mark.
He said, "I am going."

He said, "I am going"; but he didn't make a move.
He asked, "Where is the contract?" (Sentence is a statement.)
Did he say, "I shall continue to support you"? (Sentence is a question.)
Check your understanding of quotation mark usage by transcribing


56
3 d- %^ ^ IjPx
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8 ^ X^^
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11 ^
7<
12 ^ (2^ —^x ^
^
13
7 ^
14 O 9^^ ^ ^^ y.
15 . ^^ ^ Cf' ^ ^5;
LESSON 56 •
267- The Miller Mart, 3174 Jefferson Avenue, Davenport, Iowa 52803.
3 ¥^^^ y
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7
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268 First National Bank, 433 River Street, Dubuque, Iowa 52001.
? .
^
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2B9> Mr. Walter J. James, Manager, Furniture Fixtures, A Division of

National Products, Inc., High Point, North Carolina 27260.
/^
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LESSON 56 •
.
Q^
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Ky
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270' To: Mr. Ralph C. Akm, Sales Manager.
^
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A
9

•
56
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(72)
271 The J. L. Johnson Farm Products Company, 411 Railroad Street,

Wichita, Kansas 67219.
^75- ;
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r^^l MASTERE^G
"~ SHORTHAND
THEORY
NAMES OF ALL STATES
Ala. La. ^^ Ohio
Alas. Maine
Ariz. Md.
Ark. Mass.
Calif. Mich.
Colo. Minn.
Conn. Miss.
Del. Mo.
Fla. Mont.
Ga. J Nebr.
r
Hawaii Nov.
Idaho N. H.
111. N.J.
Ind. N. Mex.
/
Iowa (P N. Y.
Kans. N. C.
Ky. N. Dak.
272 To: Helen Marie Brady, Secretary to Mr. Robert L. Simpson.
y"
' :2 ^ ^ ._^ y—j ^'--^^ '^
^ "f'./O -f^ ^^ //:00-^ QJj>
Z ^ ^ ? /^^^N (97)
273 To: Mr. James M. Walsh, Production Manager.
^V "
^
/^
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LESSON 57 •
(145)
274 The Mervin Furniture Company. 700 Oak Street, Hasting, Nebraska
68901.

•
57
i / ..eL^ r c^
r r
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^
. z (160)
275 Claims Department, Union Pacific Railroad, Union Station, St. Louis,
Missouri 63100.
«-2_^ ^ ^T-7 X J^
276 Pennsylvania Railroad, Pennsylvania Station, Seventh Avenue at

33 Street,New York, New York 10036, Attention of Freight Department.
/^/f/f
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7.
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9- ^^ ^
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£7" Cs^--r V /" (172)
277 Kennedy, Martin, and Willing, Attorneys at Law, 412 Eye Street,
N. W., Washington, D. C. 20014.
4 . °^/
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^ ^
^ ^
4 ^ - A^-V
QJh
(123)

OFFICE-
STYLE
DICTATION
Simplify the handling of dictation problems by becoming thorough-

ly acquainted with proper shorthand notebook procedures.
1 When a dictator frequently restates his thoughts, write the dictation in
the left-hand column shorthand notebook page to allow ample room
of the
(the entire right-hand column) for insertions, reminders, and instructions.
2 Date each day's dictation with the day, month, and year at the bottom
of the page so that any day's notes can be located easily.
3 Use a symbol, such as a question mark, to identify doubtful items, am-

biguous expressions, and points to be verified.
4 Clarify all matters relating to the dictation before you leave the dic-
tator's office.
5 Draw a line through all transcribed material, and use an elastic band
to secure the transcribed material.

278 To: All Rate Clerks.
LESSON 58 •
279*' Waxman Packing Box Company, 700 St. Louis Road, St, Charles,
Missouri 63301.
z
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280 To: Edward R. Harmon, Director, Personnel Department.
Q^ 7/f^
7Z
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(87)
9
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281 To: Harmon Jones, Purchasing Agent; Allen Shearer, International

Division.
^
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LESSON 58 •
/" /^.•^5' -6^— z_ V (181)
NOTE : International Timetables use a continuous reckoning of the
hours from to 24 instead of using the divisions A. M. and P. M. Delete
these abbreviations from this memorandum. And inasmuch as A. M. time
is expressed as 00:01 to 12:00 and P. M. time from 12:01 to 24:00, substitute
international time for regular time when you transcribe.
282 To: Miss Lillian Heftier, Secretary to Mr. Charles C. Haynes, Director,
Research and Development.

r en
L^ 2C ^
^/ 7^/7 LJ^ -^y. 73

PROGRESSIVE
SPEED
BUILDING
one-minute speed-forcing letters will be dictated

In this lesson the
140
Review the vocabulary before attempting the dictation.
Vocabulary Preview
c^^
^ ^ c/^ ^
Transport, piggyback, Oregon, destinations, appreciably, to me, equipped,
fertilizer,demurrage, promptly, certified, affidavit, appliances, reports, unsuc-
cessful, Paducah, auditing, instituting, centralized, facility, clerical, ordinarily,
quantities, economical, territorial, Western.
Speed Forcing
(1 Minute at 120) truck cabs would be attached to the
283 ' Gentlemen: The enclosed trailers and driven to destinations
proposal for using piggyback cars throughout the Northwest. We esti-
to transport our loaded truck trailers mate that//this arrangement will
covers service for 50 cars a month reduce transportation costs appre-
for the next twelve months. These/ ciably, especially across the moun-
piggyback cars would be contains.
signed to Portland, Oregon, where Please check the proposal cover-

•
59
ing this service; if you approve/// Our own attempts to trace the ship-
it,return it to Mr. Henry, who will ment were///unsuccessful after the
draw the contract. If you do not goods left Paducah.
approve it, please indicate the Unless you have a receipt signed
changes you desire and return it to by the Jones-Laughton Hardware
me. Sincerely yours, (1) Company, please remit the amount
covered by the invoice to cover our
(1 Minute at 130) loss. Yours truly, (3)
284 Gentlemen: Please deliver
>
one freight car equipped with a Reinforcement and Control

closed hopper to our spur track for (2 Minutes at 130)
loading on Monday morning, De- 286 Branch Managers: Be-

To: All
cember 8. We expect to have the ginning on June 1, all branch oper-
car fully loaded with/fertilizer and ations will mail all copies of trans-
ready to move to Omaha by four portation bills to headquarters for
o'clock on the afternoon of the 8th. auditing and payment. We have as-
On our fertilizer shipments recent- signed two/auditing clerks to full-
ly, you have not "spotted" the cars time jobs on this operation.
promptly//at destination so that the Our reason for instituting this
consignee knows the track number specialized service at the central-
and other details. Therefore, he can- ized facility is that we believe that
not unload within the 48-hour free we can//save much more than two
time and thus avoid demurrage/// clerical salaries by concentrating
charges. on detecting errors that ordinarily
We must insist that you supply are overlooked by members of the
this information promptly so that Traffic Department.
service to our customers will be im- These clerks will be///responsi-
proved and so that we may avoid ble for verifying that:
extra shipping costs. Yours truly, (2) 1. Quantities charged for agree
with packing slips.

(1 Minute at 140) 2. Weights agree with those on
285 Gentlemen: A bill of lading, bills of lading and express receipts.

a certified copy of Invoice 89336, 3. Most economical and (1) fast-
and an affidavit signed by the con- est routing has been used.
signee are enclosed as proof of a 4. Goods are properly classified.
shipment of an order of/electrical (In many cases,goods that are en-
appliances to the Jones-Laughton titled to commodity rates are being
Hardware Company in Nashville, sent by class rates.)
Tennessee. 5.The correct rates /are charged
The consignee reports that this and agree with the latest tariff
l.c.l. shipment was never delivered, schedules of rates and classifica-
although it was made five weeks// tions.
ago. Both the consignee and our 6. The lowest rate by territorial
Traffic Department requested a classification is used. (For instance,
tracer, but neither of us received we have found//a number of bills
any satisfaction from your agent. on which Western rather than Offi-

cial territorial classification rates We hope that all managers will
were charged, although we ship all agree that this new procedure is a
goods from the headquarters to the good one that will reduce trans-
East from East///St. Louis, Illinois, portation costs. (2)
rather than from St. Louis, Missouri.)
287 Missouri Public Service Commission, Capitol Building, Jefferson

City, Missouri 65101.
288 ^ Freight Agent, Chicago, Burlington, and Quincy Railroad, Cedar

Rapids, Iowa 52404.
"7 "4
•
59
c^
% yj s (80)
289 Mr. Herman Briggs, Attorney, 433 Walnut Street, Moberly Missouri
65270.
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TRANSCRIPTION PACER
290 Mr. Monroe Wendt, Traffic Manager, Evans Manufacturing u
Company, 87655 St. Charles Road, Overton, Missouri 63203. 23
^^^

c:^ 257

•
59
BUILDING
TRANSCRIPTION
SPEED
you con sustain your reinforcement and control speed.
Consult, frequent, commodity, liquid, bill of lading, shipper, waybill, unsatis-

factory, quantities, recommendations, operator's, posting, assistance, railway,
Leonard's, expedite, guarantees, chartered, sparsely, justifiable.
Speed Builder
291 ROUTINES TO BE FOL- ments of merchandise' covered by

LOWED IN SENDING GOODS BY same classification. THIS FILE
FREIGHT. MUST BE UPDATED EVERY TIME
NEW TARIFFS ARE ISSUED.
A. BY THE RATE CLERK. 2.2 Seek to classify at commodity
1. Consult rate card file for cus- rate (low-grade materials, such as
tomer or city with frequent ship- coal, sand, grain, ores, lumber, oil,

and-^ acids) rather than class rate, ond (shipper's order) to freight
which is higher. Most manufactured agent, and'^ file memorandum
goods will be at class rate. copy.
3. Identify as^ crude, rough, fin- 2. Prepare waybill,- indicating
ished, set up
knocked down, or shortest and most expeditious route.
loose, in bulk, boxed or otherwise 3.'^ Release to loader.
packaged, liquid or dry, etc. F. BY THE TRACING AND CLAIMS
4. Send^ to packer. CLERK.
B. BY THE PACKER. 1. When
customer reports delay,
Attach rate information to as-
1. locate copy'^ of bill of lading
file
sembled goods. and ask railroad to trace shipment.

2. Select appropriate^ container 2. If results are unsatisfactory,
after studying illustration and direc- communicate'^ by fastest method
tive posted above packing tables, with first railroad freight agent and
3. Check quantity'' and descrip- with subsequent agents until goods
tion of merchandise against pack- are located. If^^^ necessary, go to
ing slip. point where car might be found.
Pack securely, filling all un-
4. 3. If claim is necessary, report to
used space with shredded ^ paper. traffic manager 2' necessary infor-
5. Approve packing slip by ini- mation for preparing documents
tialing, and enclose in package. and communicating with customer.
C. BY THE INSPECTOR. G BY THE 22 AUDIT CLERK.
1. Approve^ the shipment by ini- 1. Check all transportation bills
tialing packing slip only after by verifying quantities, weights,
checking accurately. routing, classification, rate,23 and
2. Seal package, following"^ in- computations.
structions posted above sealing 2. Approve by initialing and for-
station. ward all bills to headquarters for

D. BY THE MARKING CLERK. final auditing2'' and payment. (482)
Check to see that boxes hav-
1.
ing a girth ^' of more than 144 inches

are metal-strapped and that smaller 292 To: Systems and Procedures
packages are securely fastened ^^ Department, Subject: Posting Copy
by gummed tape. of Freight Shipment Routines.
2. Weigh package and mark
weight on top with Magic Marker. The enclosed copy of proposed
3. Stencil address on box or crate, routines for making freight ship-
using '-^
stencil brush. ments follows your recommenda-
4. Stencil name of carrier, cus- tions. Details for each' clerk will be
tomer's purchase order number, developed later for inclusion in his
and code for classification''' of operator's manual.
goods beside the other information. The posting copy would be 2
E. BY THE ROUTING CLERK. typed on a legal-sized sheet so that
1. Prepare three copies of bill of all routines can be included on one
lading.'^ Send original to customer page. The copy would be lami-
as notice of shipment, release sec- nated'^ so that it would retain a neat

•
60
appearance. give^ me some idea of
Can you
Please check the material. If you theamount of time your department
approve it, we shall go ahead'' and would require to develop the de-
post the routines. If not, please indi- tailed procedures for^ each clerk?
cate further suggestions, keeping in Also, can you tell me now when
mind the desirability^ of confining you can fit the time-and-motion
the copy to one long sheet. studies into your schedule? We will
A similar posting copy of the rou- our own operations
try^ to adjust
tines for express and^ parcel-post toconform to your wishes. Thank
shipments will be prepared just as you very much for your assistance.
soon as approval is given for the (199)
one covering freight.
293 To: Branch Traffic Clerks.
cP. ^ S-O (^
f l_j^ y C^ ^ 2^ .Ji^
LESSON 60 •
^2^
n>< ^>^ ^ <rr
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^
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294 Memo to Systems and Procedures.
/».-—^ ? cV^ )
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295 Air and Marine Travel Service, May fair Hotel, 810 Locust Street,
St. Louis, Missouri 63101.
:l.
^
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7
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y' /-^> (L^ ^ ^ ^^ //^ ( 9
(175)
TRANSCRIPTION PACER
••
''^^ ^^
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-" ^.^ .^
C i.

• 60
Part Three, consisting of Lessons 61 to 80, deals with specialized
types of secretarial positions. You will become acquainted with the
types of material and many of the terms and expressions that are
peculiar to four speciaHzed areas of professional and business ac-
tjjatv.
SPECIALIZATION
Medicine Herbert L. Kane, M.D.

Science and Technology Bruno C. Haun, Ph.D.
Law William G. Mancini
International Trade Paul J. Vetter
I will not be expected to qualify as one of these specialized sec-

jies after one unit of instruction. However, you can — ;
Gain some insight into the nature and significance of each sec-
irial position so that you can decide whether you want to prepare^
one of them. ;
^ Learn and use appropriately an extensive'

to recognize, spell,
^.of specialized terms and to some extent gain some insight into:
Mature of specialized vocabulary.
•
Develop some proficiency in writing special shorthand forms'
irequently used specialized terms. |
The practice of medicine doctor, nurse, secretary, imum time to professional
is more than an honored and laboratory technician. activities directly related
profession; it is business The physician, the captain to the examination and
in action. In the office of of the team, needs a spe- treatment of patients.
the physician, attention cialized secretary so that The secretary in the
must be given to collec- he can confidently dele- physician's office is ex-
tions, expenses, public re- gate responsibility for pected to perform U^
lations, communications, most nonmedical office ac- same business duties c^H
and other procedures and tivities and many semi- qualified secretary ii^^|
practices that are of con- technical medical func- typical business office^H
cern to all business offices. tions. Only when he is as- addition, she must h^|
Thus, the medical secre- sisted by a competent ( 1 ) a fundamental griaf
tary is an important mem- medical secretary can the of medical etymology, (2)
ber of the medical team — physician devote the max- competence in processing
nedical records and forms,
3 ) skill in secretarial pro-
:edures and techniques
hat characterize the spe-
.ializedscope of her work,
4) an empathetic under-
itanding of people, partic-
ilarly sick people, and
5) personal qualities of a
ery high standard.
MEDICINE
Swijdimid ^Mlffumi
The objective of this unit is to familiarize you with frequently used

medical word beginnings and word endings, with emphasis on compound-
ing and combining word elements, and the function of the various word
elements. Study the following list of word beginnings and word endings
that are likely to arise frequently in medical dictation.
Element and Meaning Illustration
Peri- Around pericardium
Pheno- Show phenomenon
Phlebo- Vein phlebitis
Physio- Nature physiologist
Post- After, behind posterior
Pre- Before preoperative
Re- Back, again respiration
Sub- Under, near subconscious
WORD ENDINGS
Element and Meaning Illustration
-edema SweUing myxedema
-graph Instrument for recording cardiograph
-itis Inflammation of nephritis
-logy Science, study of neurology
-oid Like, resembling ethmoid
-oma Tumor, swelling carcinoma
-ose Carbohydrate glucose
-osis Process, disease of neurosis
-pathy Suffering, disease osteopathy

^
-scope Instrument for seeing
-tome Cutting instrument
-tomy Cutting into
385
MEDICAL
SPEED
BUILDER
Uses of Weights and Measures
Metric measures are usedby those in the medical profession. Metric

units are formed by combining the words meter (distance), gram (weight),
and liter (capacity) with six numerical prefixes — miiii- (one-thousandth),
centi- (one-hundredth), deci- (one-tenth), deca- (ten), becto- (one hun-
dred), and kilo- (one thousand).
Length (ine(er)
Outline Metric Unit Abbreviation Meters
kilometer km. 1,000.
hectometer hm.
decameter dkm. 10.
meter m.
decimeter dm.
centimeter
millimeter
Weight {giam)
Outline Metric Unit Abbreviation Grams
kilogram kg. 1,000.
hectogram hg. 100.

Weight (gram)
Outline Metric Unit
Capacity (iifer)
Outline
^ (- ^
^ .00/
? .0/
--z^ 30
^
/ / (^ 30
7-

• 61
Vocabulary Preview
Surgery, tentative, schedule, promptly, progressing, confirmed, semiprivate,

instruction, examined, clinic, Amarillo, symptoms, intermittent, discomfort, dura-
tion, frequency, flexion, normal, spasm, sustained, exercises, X rays, pathologi-
cal, to us.
Sustained Dictation
297 Miss Catharine M. Talbott, 1240 24th Street, Lubbock, Texas 79406.
LESSON 61 •
C/> ^ ^ (243)
298 Dr. Warren C, Smith, Medical Plaza, Amarillo, Texas 79103.
"^,
^- > ^ ^

•
61
1 r Lr^
dT^-^
^
MEDICAL
SPEED
BUILDER
itline
'^^^
Discharged, postoperative, diagnosis, hernia, sinus, temperature, anaesthesia,

recurrence, compUcations, outpatient, superficial, metabolism, oxygen, autopsy,
hemorrhage, trauma, fracture, cranial, institution.
Sustained Dictation
299 Dr. Alvin R. Christian, 411 Main Street, Big Spring, Texas 79722.
"^ ^ ^ '^ ^ '^ ' "^ ^ ^ ^

^

300 Lone Star Insurance Company, 141 South Sixth Street, Fort Worth,
Texas 76117.
o /^
9
r
r^ ^^Jr^
^
^
^ ^
J (100)
301 Mrs. Wilma A. Whiter, 432 Jackson Street, Dallas, Texas 77414.
/'
^ ^-^h^ O ^ ^<
^
^.i/ ^ y (3) ^^ ^
• 62
r /o , _^ ^ y(D
•—7
d 2/^
9 f ^ ^ (170)
302 Mr. Wesley J. Higgins, 1419 Oak Lane, Galveston, Texas 77551.
C^ V c^ 9^ ^
y^ ^ 9-
r
7
^ ?
9 -^ y-^
^
^
7(^ ^
; ^ ^ y
(132)

303 Mr. Henry E, Barnett, District Director, Federal Bureau of Investiga-
tion, Room 322, Federal Building, Dallas, Texas 75200.
304 Miss Emily Weber, Oakdale Convalescent Home, 766 Oakdale Ter-
race, Norman, Oklahoma 73069.
^^ /^ ^ (^-—
7^
.—= -pr £^ /
/
^^
r
'"7
t'A -t^
d-^ <r^
7
J ^ d^ ^ A (101)

•
62
MEDICAL
SPEED
BUILDER
Word and
Outline Pronunciation Meaning
neurologist An expert in the treatment of nervous

nu-rol'o-jist diseases.
neuroma A tumor made up of nerve cells and

nu-ro'mah fibers.
orthopedic Pertaining to the correction of de-

or'tho-pe'dik formities.
orthopedist An orthopedic surgeon.

or'tho-pe'dist
physiologic Normal; not pathologic.

fiz'e-o-loj'ik
physiological Pertaining to physiology.

fiz'e-o-loj'i-kal
dysemia Deterioration of the blood.

dis-e'me-ah
dysentery Disorder marked by inflammation of

dis'en-ter'e the intestines.
bronchitis Inflammation of the bronchial tubes.

brong-ki'tis
bronchus Either one of the two main branches

brong'kus of the trachea.

Vocabulary Preview
LESSON 63 •
V
Consultant's, diagnosis, intercostal, epilepsy, grand mal, seizures, to focus,
irritability, Rorschach, epileptic, neurotic, anxiety, negativism, external, inte-
gration, reality, confusion, apperception, dynamic, corroborate, immaturity,
hostility, realism, intellectual, significant, protocol, similarity, components, pre-
dominating, strength, impending, psychosis.
Sustained Dictation
305^ Dr. Harold C. Shelley, First National Bank Building, Dallas, Texas
75201.

63
'-^^, ^ ^ <-^ .x^
^r
yO
^
^.^
r
C^^ ^
LESSON 63 •
. Q.JZ^
-^ ^ <^
%
r y-^-^
r-•' >
C>
^"^^ ^
^
/ '^
-ly- ^(520,
306 INCIDENCE OF SURGERY IN DIABETES.
/ ^ ^^
<f> <y 9

/" u e-T- \ ^ ^v^ ^
'/^
h^
? u u^— r
t^ cy
rU^ ^
LESSON 63 •
DICTATION
SPEED
ZJ BUILDER
SPEED-ESCALATION PRACTICE
Practice the vocabulary preview before working on the Speed

Builder. The minute is counted at 70 words a minute; the second min-
first
ute, at 80; the third minute at 90; and the remainder of the letter, at 100.
Vocabulary Preview
""%
Psychological, evaluation, schizophrenic, reaction, ulcers, intelligence, per-

formance. Multiphasic, validating, comprehend, personality, Rorschach, ana-
tomic, embodied, circumstances, identify, disorder, depressive.
Speed Forcing
(1 Minute at 70) (1 Minute at 80)
307^ Dear Doctor Green: This is In his interview he stated that
first
my report on Mr. Gray, whom you he finds it difficult to get along with
referred to me for psychological/ people, especially men, /in almost
evaluation on the basis of your ini- all situations. Pie seems to feel that
tial impression of schizophrenic re- he is often unnecessarily "picked
action/latent. on" or discriminated 'against by
The patient is under the impres- the men with whom he comes in
sion that he came to the hospital contact, especially in a work situa-
because of///ulcers. He did not ob- tion.
ject to the interviews and tests that On the ///intelligence scale, the
the psychological unit conducted. patient scored as follows: verbal, 94;
(1) performance, 90; full scale, 92. (2)

64
(1 Minute at 90) responses on the Rorschach test.
These scores indicate an intellec- Four of these were anatomic per-
tual level within the average or low- cepts, and none of the responses
average range. There is nothing embodied particularly///good
unusual in the patient's perfor- form. At the conclusion of the free
mance on this test, and it is felt that association and inquiry, the cards
the results represent a valid index were all spread out in front of the
of his present capabilities. patient for testing of (4) the limits.
On the Minnesota Multiphasic ad- He proceeded arrange sev-
to try to
ministered by our experts, five of eral of the cards into a combination
the nine scales show scores above to establish some type of form. In
, normal limits. A deviant score
, testing/the limits, the patient was
on the validating F scale, however- able to see all the suggested per-
makes the whole profile very ques- cepts quite easily. This whole com-
tionable. (3) bination of circumstances is//some-
what unusual; and despite the pa-
(2 Minutes at 100) tient's ability to identify all the sug-
It is probable that the patient is not gested responses, it is felt that this
intelligent enough to comprehend record represents a serious dis-
many of the test items. Despite these order. There may be a strong de-
factors, it is felt that the results of pressive drive that could be con-
this test do suggest a fairly severe tributing to this disorder. Sincerely
degree of personality disturbance. yours, (5)
The patient gave a total of six
TRANSCRIPTION REINFORCEMENT PRACTICE
Vocabulary Preview
LESSON 64 •
Fascinating, insignificant, unconscious, numbness, drowsy, coma, bilateral,
Babinskis, negative, suspected, meningeal, hemorrhage, burr, postoperatively,
seizures, focal, incisions, pathology, stiffness, cerebellar, occipital, trauma,
posterior, subdural, hygroma, extraordinary, rehabilitation, reeducation, spastic,
return, very much.
TRANSCRIPTION PACER
308 Dr. Joseph Foley, Department of Neurology, Boston City Hos- u

pital, Boston, Massachusetts 02116. is

• 64
256
LESSON 64 •
^-^ 496
V /"
y"
545
/^. / ^
X C->--)
/-^- /"

-
TRANSCRIPTION
SPEED
BUILDER
The sustained speed builder is a medical case history and dis-

charge summary dictated by Dr. Herbert L. Kane. Be sure to practice the
vocabulary preview.
Vocabulary Preview
Eczema, epidermis, exfoliation, fissure, dystrophic, proximal, erythema, verru-

cose, pyoderma, eruption, carbohydrates, curtailed, stimulants, premature,
evaporated, calcium, bronchitis, prophylactic, immunization, toxic, purulent,
edema, demarcation, mandible, violaceous, posterior, anterior, cervical, bilater-
ally, auricular, external, penicillin, hospitalization.
Speed Builder
309 CASE HISTORY William hands extending has a

to the wrists
Wilson. File Number 3427. rather pinkish' appearance with
some areas of epidermis suggesting
Chief Complaint: Eczema. the appearance of the skin after ex-
Present Illness: The skin of both foliation. ^ There is a scaly, crusted
LESSON 65 •
fissure patch between one or two of pus-like discharge. The child re-
the fingers. The nails show consid- fused foods and fluids.
erable-^ dystrophic change, and one Past History: He was a^ prema-
of them is partially detached in the ture baby born at seven months,
proximal end. On the back is a dif- weighting five pounds, four ounces;
fused^ erythema with mild scaling hospitalized for two months. His
around the edge. On the lower half formula was^ evaporated milk and
of the legs and part of the ankles, water. Calcium salts were added to
the^ skin is quite thickened, show- the formula. Two months before ad-
ing verrucose patches covered with he had had bronchitis. He
mission,'^
scales. The feet are quite moist and had received his course of prophy-
have a distinct odor.^ lactic immunization.
Treatment: The treatment for this Family History: One^ of the old-
condition will be along general est children had a sore throat at the
lines toward building up the pa- time of admission.
tient's resistance.'^ Since the pyo- Physical examination: Tempera-
derma seems to be a very important ture.^ 104 degrees; pulse, 160, res-
factor in the eruption, the teeth and piration, 30. He was well-developed
tonsils should^ be looked over for a and"^ well-nourished, drowsy, and
possible focal point of infection; and toxic.Face was quite tender. The
ifsuch is found, it should be elimi- right eye showed slight swelling.
nated.^ The left eye was swollen. There
A diet low in carbohydrates and was" a moderate purulent dis-
without fried foods is prescribed. charge. There was much brawny
Smoking should be curtailed, and edema over the face with poor de-
the patient '° should discontinue the marcation, '^ extending over the left
use of coffee and other stimulants. cheek and the ramus of the left
Injections of vaccine to buoy up mandible to the neck and ear. The
the" patient's resistance against in- overlying skin'-^ was hot and red.
fection are to be given. (230) Several hours after admission it be-
came violaceous. There were en-
310 DISCHARGE SUMMARY larged, tender posterior and an-
^''
terior cervical nodes bilaterally,

History: This was
the first admis- more so on the left. There was a left
sion of this II -year-old white male, anterior'^ auricular node. The ex-
who entered with the chief com- ternal canal of the left ear was red.
plaints of ^ fever and a swollen face, The throat was slightly red. The
six hours' duration. He had been neck was '^ supple. Chest was clear
perfectly well until three days be- except for a few loud rhonchi. The
fore, when he 2 had developed a abdomen was not remarkable. The
cold. The evening before admission heart was negative.'''
his temperature was 101.8^ degrees. Progress Notes: He was treated
On the morning of admission the with 600,000 units of penicillin a
left cheek was noted to be swollen day. The temperature fell'^ to nor-
and reddened. The left eye was mal in the first 24 hours. The swell-
noted"^ to be red, and there was a ing and redness rapidly subsided.

•
65
The patient ate'^ heartily and ap- discharged to his home andô to the
peared well during the last three care of his local doctor. (407)
days of hospitalization. He was then
Vocabulary Preview
Psychologic, appetite, radiated, manifested, hostility, adequate, vehemently,

verbalized, suicidal, continuation, behavior, disorganized. Multiphasic, ques-
tionable, interpreted, validating, masculinity-femininity, schizophrenia, Ror-
schach, unrealistic, verbalizations, markedly, disturbed, prepsychotic, to fluctu-
ate, periods, processes.
TRANSCRIPTION PACER
311 CLINICAL RECORD PSYCHOLOGICAL DATA 8
LESSON 65 •
•
65
/<^. ^^v^-^/A-^
^.y yÂ ^
^ T^
-^
^ ^ ^

Advances in the fields ly, technical secretaries. tion and to transcribi
and technology-
of science The technical secretary an understanding of st<
have created a need for must be thoroughly trained tical tables, charts, and
different kinds of knowl- in basic secretarial skills, graphs; and an apprecia-
edge and skill and talent. like any other secretary. tion of the role of technol-
The success of the work In addition, however, she ogy in the world in which
accomplished in different must possess other spe- we live.
technological fields de- cialized skills and abili- Only by possessing
pends in no small measure ties. She must have an un- qualifications such as
on the availability of derstanding of technical these can the technical
trained specialists, such as terminology; a facility in secretary complete assU|r
the data analyst and the processing and retrieving ments accurately and^^H
systems engineer, and sup- technical data; an ability ciently. ^^|
porting personnel, name- to record technical dicta-
I
AND
TECHNOLOGY
k
Smdmd ûi/jtiMd
The objective of this unit is to familiarize you with dictation that
samples scientific and technical vocabulary. Study and expand upon the
following list of abbreviations that appear frequently in technical literature.
temperature temp volt
tensile strength ts watt
NOTE If technical abbreviations occur frequently, the periods are

:
usually dropped; but in ordinary work, the periods are usually retained.
In either case, the same abbreviation is used for the singular and plural
(g for gram or grams).
Check your understanding of technical abbreviations by transcrib-
ing the following sentences, preferably at the typewriter.
1 ^fT<^' ^ ^^'^^ -î^

y ^
30
^t^^
8^ j/ ^ ^
TECHNICAL
SPEED
BUILDER
To better understand the dictation in this lesson, you will need to

study each of the following terms:
Word and
hypothesis Tentative assumption for the expla-

hi-poth'e-sis nation of certain facts.
quantum number One of the values or units of energy
z kwan'tum num'ber characteristic of the theory that radi-

ation and absorption of energy take
place in discrete quantities.
C t-1 phlogiston The supposed principle of fire and

>/, flo-jis'ton combustion, discontinued with the
discovery of oxygen.
valency The power of a substance to combine

va'len-se with, or to affect, some other sub-
stance.
»^__-<^ lepton A charged or uncharged elementary

^ lep'ton particle having a mass of the same
order or smaller than that of the elec-
tron.
neutrino A hypothetical neutral electrical par-

nu-tri'no ticle of matter existing along with pro-
tons in the atoms of most elements.
^ photon
fo'ton
A particle (quantum) of
ation.
gamma radi-
meson A heavy electron having a mass in-
mes'on termediate between that of an elec-

tron and that of a proton.

•
66
Vocabulary Preview
UP ^-£
^ L^
Science, curiosity, entropy, caloric, electronic, chemical, biological, experiment,

illogical, cosmic ray, atom smasher, antiporticles, radiant, baryon, zero, entity.
Sustained Dictation
312> ASPECTS OF SCIENCE
^
^
^-r^ (^

/ 9 C
^ > /
V 9
_^ 9
^^l
/ X.C ^y-^
^ C r 9 .
I
^
^
z
9 a^
^ C-
^ C-^ (^ 1^
V f^
/*^
y ^ /^ ^ ^ (320)

313» MASS, ENERGY, AND MATTER
^^ ^ 2^ ^ ,^
? V ^
c/^
/ ^ -^ -?
r.^-d:^
V /^ ^ ^ ^^
i/ cr-o r ^
cX-
-^ r

^ -^ c^
- 4 ^ >
£
^
^
-7
^ ^
/ >-^
^ - <^ -^ - (351)
) U^^.
7
66
'
TECHNICAL
SPEED
BUILDER
Word and
biology The science of life.
bi-ol'o-je
programmed Arranged in a series of steps that fol-

pro'gramd low one another according to a pre-
established plan.
analytical Pertaining to analysis; separating

an-al-it'ik-1 into elements or component parts.
component A constituent element or part.

7^ kom-po'nent
<y\ — transistor Device having functions similar to

trans-is'tor vacuum tubes and used to amplify
current.
diode Vacuum tube containing two elec-

di'od trodes, which serve as a rectifier.
-^ rectifier
rek'ti-fi'er
Something
amends.
that makes or sets right;
germanium A very rare white metal; symbol Ge.

jer-ma'ne-um
analogous Showing a likeness.

a-nal'o-gus
cathode The negative electrode or pole of a

kath'od galvanic circuit.
oscillate To swing backward and forward.

os'il-at
LESSON 67 •
Vocabulary Preview
"^ ^
Tolerance, engineer, scientist, judgment, evolutionary process, differentiation,

correlation, stereotyped, missiles, computer, vacuum, rectifier, emitter, collector,
amplify, generate, frequency, injection.
Sustained Dictation
314 BIOLOGY AND ENGINEERING

67
-z^ r y^
9^^ Z. ^
J-. ^ y Q-^ .^p^ 6^ n
<r O ^^^rp^n ^
^ /" ^ x
'L
^-^ ^ r '^
r
2^ -
<~f ^
^'^c
9
>
c^
^ ^-Xy^JL^ ^ Of '^
9 cy 9 ^ -y ^
y ^
LESSON 67 •
X
^
-z^
^
^ r
r
•
^ c ^^
'^
^- ^ ^
2<^ ^
r c^ ^
C^.
. ^ ^
(487)
315^ TRANSISTORS
^
^^"^^^ ^'^
.^^
-r
/^
f
^
9
^
^..^-w
^^/^^
c^

•
67
~ ^ 'y-^
n^
^ (y^
r /
7
y
^ 9
^-^ 9
^
7
^^ ^ ti^- o^ ^ ^^"^ 9
? >
;^
X^^ f
<2^
"IL- ^
^ ^-zî^^n
LESSON 67 •
-^-^ ^-^ y A (355)
316 Memo to Arthur Williamson, Manager of Public Information.
2 ?
^^^-< CO J ^^
^ ^
SO ^ (154)

•
67
TECHNICAL
SPEED
BUILDER
Study each of the following terms:
Word and
analogical Founded on a relation of likeness be-
an'a-loj'i-kal tween two things or of one thing to
or with another.
J^ V" ^ \-^ significant figure Any digit in a number starting with

sig-nif'i-kant the first which is not zero.
binary system Number system with base 2 based

bi'na-re on the use of two symbols only — 1
and 0.
discrete Separate; individually distinct.

dis-kret
nuclear dimension Infinitesimal; exceedingly small.

nu'kle-er di-men'shun
-^ synchronization
sin'kro-ni-za'shun
Happening
same
or taking place at the
instant.
blanking pulse Square wave used to switch off a

blangk'ing puis port ofa television or radar set for
a preestablished length of time.
sync Short for "synchronize" or "synchro-

singk nization."
electron beam Electromagnetic waves that radiate

e-lek'tron in a particular direction.
electron gun Group of electrodes that produce and

focus on electron beam.
LESSON 68 •
Vocabulary Preview
Calculating, communication, atomic, digit, decimal, logic, computations, dis-

crete, statistically, theoretically, distinguishable, television, generator, blank-
ing, pulse, amplifier, overshoot, tube.
Sustained Dictation
317 BINARY DIGIT

l^
7
^< >
/^
^
^ re
^
;^ ^ > -> c:^--'
7
/^ /"
^.l
/ /c^ //
-Y
/ao y /Of y r ^ (/"
V ^
LESSON 68 •
318 THE SIGNAL IN THE TELEVISION SET
^430
7
GREGG SPEED
^^^ /
BUILDING LESSON 68
r
-^-p.
LESSON 68 •
r C-^
^ . &^^ ^ /^
.-^!^ ^^^^ ^nji^^c Q^^t^ ^ -riT^ cy^ ^^v^
^ r
o^
'^^'^ /'
Z_ /^ ;^; /^
/7
<^v— ^ ^ ,_>^ ^ ^ s (430)

DICTAnON
SPEED
BUILDER
Practice the specialized vocabulary and the vocabulary preview

before writing the speed-pyramided article from dictation. The first minute
is counted at 70 words a minute; the second, at 80; the third, at 90; and the
remainder of the article, at 100.
Word and
Outline
Vocabulary Preview
Luminous, galaxies, constituents, dispersion, population, dwarf, subdwarf, ex-

ternal, globular, individual, nebulae, recognized, interstellar, intergalactic,
molecules, particles, universal, captured, radiation, concentration, analogously,
spectrum, entities, supergiant, metagalaxy, spheroidal, telescopes.
Speed Forcing
319 THE METAGALAXY lar star clusters.

(1 Minute at 70) Involved in the star fields of the
In a vast but perhaps not limitless ///individual galaxies are both
expanse of space and time, the com- bright and dark nebulae, and
mon luminous units/have been de- groups of stars in all degrees of or-
fined as galaxies, of which the prin- ganization. (2)
cipal constituents are stars. The
number of stars//in a galaxy seems (1 Minute at 90)
to be in the range of 10,000 million. Not so easily recognized as stars
But there is a wide dispersion///in and nebulae is the widespread in-
population. The Milky Way system terstellar and perhaps intergalactic/
may contain more than 200,000 mil- medium that is composed of elec-
lion stars. (1) trons, atoms, molecules, and par-
ticles.
(1 Minute at 80) This universal medium may be
Some dwarf galaxies have scarcely the most//significant feature of the
more than 10,000,000. Indeed, there physical universe. The stars may be
may be subdwarf galaxies of still a phase that has captured human
smaller/population. Already there attention because///they generate
is convincing evidence that some of result of a concen-
a radiation, as a
the external star clouds are prob- tration mass, that happens to
of
ably no//more massive, or lumi- affect one human sense organ. (3)
nous, than the greatest of the globu-

69
(2 Minutes at I00> ies, and the scanty knowledge of
Analogously, the little segment of those within range, have led to the
the spectrum from violet to red classification of the 'spheroidal, the
which our eyes recognize has been spiral, and the irregular. Distance,
overrated. To the short/of violet and with consequent faintness and small
the long of red are the energies that dimensions on photographic plates,
empower and reveal the universe. hides the structures of most of the
All these material entities, from// galaxies that appear on the long-
interstellaratoms through stars to exposure photographs made with
supergiant galaxies, are of interest the telescopes best suited to the re-
in the study of the structure of the cording of galaxies. ///The remote
metagalaxy./// objects can be described only on
There is considerable variety the basis of shape and central con-
among the galaxies, especially in centration. Fortunately, a few thou-
size and structural organization. But sand of the (5) galaxies are near
the (4) inaccessibility of most galax- enough to permit detailed analysis.
Vocabiilary Preview
oL^ ^.^
Atmosphere, cosmic, intensities, manned, equator, discoverer, postulate, en-
counters, deflects, converging, back-and-forth, established, hypothesis, erup-
tion, as a result, geomagnetic, replenished, violent, accounting, aurorae.
TRANSCRIPTION PACER
320 LIMITATIONS OF SPACE FLIGHT
'='*4j^
LESSON 69 •
o n 42

•
69
C<^ J a^
^, /^?'.'-
T ^
f^
a>l^
^
X-^- > X

TRANSCRIPTION
SPEED
BUILDER
The sustained speed builder is an article prepared by Dr. Bruno

Haun publication in Scientific Monthly. Practice the vocabulary pre-
for
view, and then see whether you can sustain the highest dictation speed
attained in the previous lesson.
Vocabulary Preview
<£^
'
C^>-^
Appreciable, altitude, projected, horizontally, guidance, launching, circular,

velocity, perigee, azimuth, equatorial, orbit, polar, oblateness.
Speed Builder
321 ARTIFICIAL SATELLITE preciable atmosphere throughout

its orbit. By designing the propul-
The creators of an artificial satel- sion system to give with certainty^
liteare faced with a number of com- more than enough velocity, one fac-
plex problems. First, the satellite' tor can easily be taken care of.
must be lifted to a point above the However, the guidance problem^ is
appreciable atmosphere, which more difficult. If, for launching with
means to an altitude at or^ above circular velocity at altitudes in +he
200 miles. Then it must be projected range from 200'' to 300 miles, the
as nearly horizontally as guidance angle of projection misses the true
accuracy^ will permit, and with suf- horizontal by as much as 2 de-
ficient velocity to ensure that the grees,^ the perigee altitude will be
vehicle will remain above the'' ap- roughly half the launching height.

70
Such an error occurring with the placement'^ of observing stations
launching^ altitude of 200 miles or on the ground is especially simple
less would cause the satellite to dip in this case. In the polar orbit, how-
well into the denser parts of the''^ ever,''' the rotation of the earth
atmosphere and would, according- causes the track of the satellite over
ly, cut short its lifetime. the ground around in a'^
to spiral
If the launching direction of the complicated fashion. Only at the
vehicle misses in" azimuth, the poles can one always count on a
consequences are not as serious as passage of the satellite overhead
far as satellite lifetime is concerned. once'^ per revolution. It is plain that
However, '2 locating observing sta- the location of observing stations
tions on the ground is a problem. for a polar orbit presents some^°
Different orbits are desired for dif- great difficulties. For the interme-
ferent''^ experiments. These orbits diate orbit, the track of the satellite
may be classed roughly into three over the ground will wind^' around
different types: equatorial, polar, in a sort of sine wave between a
and'"* intermediate. For the first maximum latitude north and an
case, the satellite moves around the equal maximum latitude south.^^
equatorial plane, always above The equatorial crossing points, or
the'^ equator, and the earth's rota- nodes, will move around the equa-
tion simply causes a change in the tor in a fashion that depends main-
apparent time of revolution. The ly23 on the earth's oblateness. (464)
TRANSCRIPTION CHECKPOEMT
Negatives, oxide, electroplated, halides, focuses, cyan, polymer, unneutrality,

invoked, scientifically, certainty, symbols, paramount, mechanics, dramatically,
deterministic, climax, quanta, solid, electronics, magnets, quantization.
LESSON 70 •
Sustained Dictation
322 3M'S QUICK PROCESS DEVELOPS COLOR PRINTS THAT WONT

FADE, CURL, OR YELLOW WITH AGE
C^ 6^ Z__ -rr-^n
S'
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•
70
TRANSCRIPTION PACER
323^ LIMITATIONS OF SCIENTIFIC CERTAINTY 8
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/^ 43
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•
70
^^ ( J—x^ xL^
LESSON 70 •
In our social system, a decisions made by en- image of the law i
legal framework places forcement agencies and and the personality o

the economy and all per- the courts. attorney. She wears
sonal relations under regu- The attorney is a spe- pie, pleasing clot
latory control. The body of cialist who is educated in avoiding extreme,
law that makes up this the profession of the law; every kind. She is vii
framework has expanded itis his job to think, plan, interested in her work
over the years with the and solve legal problems. is prepared to work \x
passage of new legisla- He is an officer of the court, pressure. The typical 1
tion. Its applicability to duly qualified to represent secretary is alert to
human rights as well as to clients in a legal action. need for sufficient I
theeconomy has become The legal secretary is training to meet the

more extensive through expected to enhance the mands of the law C
and assignments of the
future that will demand
3ntirely new capabilities.
She has discovered that
rommand of a foreign
language, extensive read-
ing in diversified fields of
interest, and travel reflect
thekind of versatility the
emerging new era will de-
mand.
LAW
Smdmid ûif^^
The form employed in transcribing legal correspondence differs

only slightly from the form used in other correspondence. The following
guidelines should be followed in preparing legal papers and the corre-
spondence that accompanies them.
Concise Wording
Use: Rather than:
Name of party Party of the first part
Made Made and entered into
Date Day and year
The title to the goods The title and ownership of the goods
Subject Line
A subject line is usually employed either as part of the printed let-

terhead or below the salutation. Although the trend is toward typing the
subject line without an introductory word or phrase, fie, In re, and Subject
are frequently used to introduce the subject.
Contract Between Builtwell Homes, Inc., and Mark L. Massey and M. Mar-
garet Massey, July 9, 19—.
Re: Simpson v. Simpson.
In re: Wilson Atwell (No. 1831) and Stella T. Atwell (No. 1832), Bankruptcy.
Subject: Account No. 18712-SeIIer, William Wilson; Buyer, Henry Blatner.
Figures
Except in land titles, thereis a general tendency toward the elimina-

tion of the written repetition of numbers in legal papers.
Payable in 30 days. not Payable in thirty (30) days.
The sum of $693.33. not The sum of six hundred and ninety-three
dollarsand thirty-three cents ($693.33).
446
Signatures
A good legal signature consists of three full names — first, middle,

and surname — and it should be written in ink for lasting quality. The
name should be typed beneath the signed signature, even if the signature
is legible and the name appears elsewhere in the letter or document.
"By," rather than "Per," should precede the written signature when
a person is simply signing for a company, or as the representative of an-
other person.
Sincerely yours,
RICHARDSON, QUIM & HEARCH
By: 1^.a&,^'^. TTUÎ.^

William H, Meade
"Per" or "P.P." is used when the person signing is a lawful agent.
A "seal" may be written or drawn by the signer after his signature,

or it may be printed or typed. The letters "L.S." (the place of the seal) are
often used as a seal.
447
LEGAL
SPEED
BUILDER
To better understand the sense of the dictation in this lesson, you

will need to study each of the following terms:
Appellate • Having the power and authority to retry or review an issue

that has already been heard in a court of lesser jurisdictional power.
Appurtenance • That which belongs to something else, but which has not
belonged to it immemorially; for example, buildings are appurtenances to land.
Assignment • The transfer of one's rights to another. The assignor trans-

fers to the assignee.
Attachment • The taking of a debtor's property into the legal custody of
an officer by virtue of the directions contained in a writ of attachment.
Bankruptcy • State of insolvency in which the property of the debtor is
taken over by a receiver for the benefit of creditors.
Bill of Exchange • An unconditional order in writing by one person to

another, signed by the person writing it, requiring the person to pay on demand,
or at a fixed time, a certain sum of money to order or bearer.
Brief • A statement of the facts and points of law of a case that are to be
pleaded in a court.
Foreclosure • An action to close out a mortgagor's interest when he has

defaulted in his payments on the mortgage.
Vocabulary Preview

71
Mortgage, foreclosure, proceedings, delinquent, institute, wife, adjuster, re-
sume, nontechnical, Indiana, Edgar, Herbert, default, defendants, verification,
Albert, obligated, contract, luxury, validated, majority, emancipated, consumed.
Sustained Dictation
324 Mr. Clyde N. Smith, 2274 Ohio Avenue, Richmond, Indiana 47374.
—c?
l^ -2^ ^ ^^^ ^

^ y^Â^^
(170)
325 Dr. Harry L. Wilson, 1272 Medical Arts Building, South Meridan
Street, Indianapolis, Indiana 46201.
^-S> : /
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146)
J-
326 '>
Mr. William H. Hamilton, 346 Oak Street, Gary, Indiana 46402.
327 Hill Brothers, 235 Locust Street, Cameron, Missouri 64429.
._P -•
^^
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h r

•
71
Civil Law • The law that governs the rights of citizens among one another,
as distinguished from criminal law, which deals with crimes.
Complaint • The allegations made by one who institutes suit at law.
Covenant • A formal agreement of legal validity; to make such an agree-

ment.
Defendant • The person required to answer in a legal action or suit.
Docket • A brief entry or the book containing such entries. A list of law-
suits to be tried by court.
Garnishee • One who has money, usually wages, or property belonging

to the defendant and who is served with notice not to deliver or pay it to the de-
fendant but to the appropriate officer of law.
Litigation • A suit at law or legal action
Surety • One legally bound for the debt of another.
Waiver • A voluntary relinquishment of a right or privilege.
Vocabulary Preview
9^rr^-
> 2-
Disputes, substantiate, investigating, judgment, transcript. Justice of the Peace,
attorney, execution, levied, covenants, demonstrator, installments, hereunto.

Sustained Dictation I
328 Mr. Morris T. Fellows, 142 Exchange Building, Richmond, Virginia
23216.
o^ ^ -
/^ <r
j^ 2^
V >- (119)
329 Mr. James W. Langston, Johnson Sales Agency, 378 Barker Building,
Cincinnati, Ohio 45225.
f -'T— '-^
7
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J
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72
I
^^K
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y"
jy
330 Messrs. Nutley & Cromwell, 118 Front Street, Tallahassee, Florida
32301.
^
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LESSON 72
^ ^
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-GREGG SPEED BUILDING
, ,^
455
V <?
9 ^^ /^^
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331 The James K. Little Company, 267 North Broad Street, Philadelphia,
Pennsylvania 19101.
L^ -^ ^ '^^"jy^^ —
as-
/n ^ ///^ V ^ (106)
332 CONTRACT

-^ .^r-^ ^ ^ -^ y^ -^ ^
— ^
6. Sy
> —
rf (2^ ^ C^ y^ -^^^ ^
^
/ (263)

333> Mr. Frank S. Ferris, 262 Green Avenue, Tarry town, New York 10591.
O y^-^ / ^^ ^
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(230)

•
72
ilil
LEGAL
SPEED
BUILDER
Lease • A written agreement or oral contract giving the right to use prop-
erty for a certain length of time, usually gained by paying rent. The lessor rents
the property to the lessee.
Mortgage • A document representing a claim on property in favor of the

lender of money. The mortgagor borrows from the mortgagee.
Negotiable Instruments
• Written contracts, such as promissory notes,
drafts or bills ofexchange, bank checks, and other commercial paper, that circu-
late almost as freely as money and may be transferred from one person to another
by endorsement and delivery, or by delivery only.
Plaintiff • The person bringing suit.
Ratification The subsequent approval of an act that previously had not

been binding.
Revocation • A withdrawal; an annulment; a repudiation. The recall of

some power or thing granted.

Vocabulary Preview
Constituted, whatsoever, wheresoever, premises, revocation, ratifying, terri-

torial, whereof, proxy, solicited, stockholders, adjournments, indemnification,
litigation, lessee, default, resolutions, circumstances, ratification.

Sustained Dictation
334' APARTMENT LEASE
n /9a
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9
> 460 GREGG SPEED BUILDING LESSON
•
73
a
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LESSON 73 •
> Cr (^ c/^
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335 PROXY

/ 6^
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33G> POWER OF ATTORNEY
^
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^^
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9 .^^
9
LESSON 73 •
^
V^ --^
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Xf ^ /f^-^x (214)
337 " Mr. Bryon S. Mead, 87 Chimney Road, Stamford, Connecticut 06902.
20 /fU
z,
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• 73
DICTATION
SPEED
BUILDER
Practice the vocabulary preview before writing the speed-pyra-

mided letter from dictation. The first minute is counted at 80 words a min-
ute; the second, at 90; the third, at 100; and the remainder of the letter at
110.
Legal Shortcuts
9 __
<r ^
Accident, administrator, affidavit, attorney, bankrupt, bankruptcy. Civil Service,

claim, court, defendant, evidence, investigate, judicial, jury, lawyer, plaintiff,
testify — testimony.
Vocabulary Preview
LESSON 74 •
Maxwell, hereinafter, sewerage, Okinawa, Ryukyu, Pacific, performed, afore-
said, capacity, furnished, temporarily, in the world, satisfaction, of course, for-
ward, political, subdivisions, compensation, prorated, departure, withhold, se-
curity, designated, remainder, annual, accumulate, remuneration, inclusive,
foreign, transportation, termination, interpreted, expenditures, 300 pounds, con-
tinue, actually, required, foregoing, signify, let us.
Speed Forcing
(One Minute at 80) Okinawa or temporarily anywhere
338 Dear Mr. Gross: The firm of in the world.
Pearson, Lambert <S Maxwell, with It is understood that you will ren-
address of 122 Broadway, New der services//, for your employer

York, New York/ 10006, hereinafter only during the term of this agree-
called the "Employer," is engaged ment; that such services shall be
in engineering work in connection performed to the employer's satis-
with//the improvement of sewer- faction. (3)
age system facilities at Okinawa,
Ryukyu Islands. Said work will/// (6 Minutes at 110)
be performed for the firm of Pear- We shall, of course, look forward

son, Lambert & Maxwell and Pa- to your cooperating with us, as well
cific Engineering, of Okinawa, (1) as with any of the representatives
of the Government of Okinawa, or
(One Minute at 90) any subdivisions or
of its political
both are under a contract to the agencies in rendering such techni-

Army Corps of Engineers, Oki-
U. S. cal and expert services as will be
nawa District, an agency of/the required of you//in your capacity
U. S. Government, hereinafter called named above.
the "District." COMPENSATION -You will receive
Weshould like to retain your as basic salary for your services the
services as an engineer in// connec- sum of $693.33///a month, or a pro-
tion with the performance of the rated portion thereof for services of
aforesaid work and of any other less than one month, for each and
work employer may under-
that the every month during which you ac-
take in///the area of Okinawa; tually (4) perform services under
and, to that end, we hereby offer to this agreement. You will receive, in
employ you on the following terms addition, $350 a month living allow-
and conditions: (2) ances Okinawa, or
for services/in
temporarily elsewhere, under this
(One Minute at 100) agreement.
DUTIES - You are to be retained as Payment of the aforesaid basic
an engineer in the performance of salaryand living allowance shall//
work in and about Okinawa and begin on the date of your departure
shall perform all such/services in from the United States for Okinawa.
said capacity as may be required. Your entire monthly salary, less de-
All services are to be furnished by ductions for Federal///Withhold-
you at Okinawa and elsewhere as ing. Federal Social Security, group
may be//directed, whether within insurance. Blue Cross-Blue Shield

membership dues, and New York return (7) trip from Okinawa to New
State Workmen's Compensation, York City.
will be sent to a bank (5) in the Normal traveling expenses shall
United States designated by you for be interpreted to mean expendi-
deposit to your account; or, if you tures actually made for/ air trans-
so designate, a portion of your sal- portation by most direct route, food
ary in United States /'dollars will be and lodgings while en route, and
sent to you in Okinawa, and the re- transportation of baggage by air-
mainder will be deposited to your freight not exceeding 300 pounds.
account as prescribed above. Should your/ /employment con-
you will be entitled
In addition, tinue under this agreement for a
to annual vacation of two weeks period of more than two years, then
each year, with basic salary at the at the end of said two-year period
rate stated above, which vacation the employer agrees / to pay your
,
may be allowed/ //'to accumulate. normal traveling expenditures actu-

Should your vacation accumulate, ally made for a round trip from Oki-
no extra remuneration will be paid nawa to New York City.
to you; but when you take such va- TERM— The term of this agreement
cation leave, basic salary (6) will shall (8) be the period during which
be paid to you at said rate stated your services as an Engineer in
above. Okinawa shall be required, which
Said salary is inclusive of all in- is estimated to be not less than two/
come taxes and other forms of taxes, years from this date, unless sooner
foreign and domestic; and you will, terminated.
of course, be liable for the payment If the foregoing offer correctly ex-
of such taxes on salary, including presses our understanding, please

any taxes on such portion of said signify your approval thereof //by
compensation //as represents the signing this letter in duplicate,
aforesaid benefits. thereby making this a
binding
TRANSPORTATION AND TRAVEL agreement. You may then retain a
EXPENSES -You will be paid nor- signed copy for your files and re-
mal traveling expenses from New turn the/' //other signed copy to us.
York City/ to Okinawa, Ryukyu
/ ,. Let us assure you that we are look-
Islands; and upon the termination ing forward to the pleasure of hav-
of this agreement, you will be paid ing you work with us for some time
normal traveling expenses for the to come. Sincerely yours, (9)

Vocabulary Preview
; r
^1^
LESSON 74 •
Evidence, plaintiff, occupied, residential, undisturbed, quarrying, continuance
nuisance, diameter, thereabouts, approximately, sufficiently, crusher, derrick,
as a result, noises.
Sustained Dictation
339 ~
Mr, Louis C, Fletcher, Publisher, Direction Magazine, 29 Chandler
Drive, New York, New York 10007.
^
^> _, ^ P i
^
(183)
TRANSCRIPTION PACER
340 OPENING STATEMENT 4
^ 33

• 74
186
250
270
LESSON 74 •
—7 ^^
d. ^r^
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^-^-
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r r" ^ -^
^
•
74
2
TRANSCRIPTION
SPEED
BUILDER
The sustained speed builder is a will prepared by William G. Man-

cini. Practice the vocabulary preview, and then see whether you can sus-
tain the highest dictation speed attained in the previous lesson.
Vocabulary Preview
Testament, bequeath, trustee, executor, furnishings, tangible, legatees, residue,

hereunder, sureties, auction, thereto, reinvestment, inheritance, beneficiaries,
alienable, assignee, insolvency, bankruptcy, testimony, hereunto, February.
Speed Builder
341 I, Elmer E. Macy, of Stam- erty and'^ estate, both real and per-
ford, Fairfield County,
Connecti- sonal, of which I shall die seized
cut, being of sound and disposing and possessed, and to which I shall
mind and' memory, do make this be entitled at the"* time of my de-
my last will and testament revoking cease, as follows:
all wills by me at any time hereto- 1. I give and bequeath to my
fore made. trustee, hereinafter named, the sum
After the payment of my just of twenty^ thousand dollars to pay
debts and funeral expenses, give, I the income quarterly to my sister
devise and bequeath all the prop- Sarah Macy Littlefield, of Kenne-
LESSON 75 •
bunk, Maine, ^ during her natural official bonds.
life and upon her death to divide 6. I and trustee
give both executor
three-quarters of the principal of fullpower and authority^' to sell
said trust fund'' among the heirs of both real and personal estate by
my brother James N. Macy, being public auction or by private sale
his children Carrie Sands Lord, of and to convey the same by^^ such
said Kennebunk, William Macy,^ of deeds or other instruments as may
Brockton, Massachusetts, and Frank be necessary to transfer the legal
Macy, of Lynn, Massachusetts, in title thereto. But
no^^ purchaser,
equal shares. The remaining one- either from my
said executor or
quarter^ of said trust fund shall be trustee, shall be required to see to
paid to my nephew Howard Mason, the application of^'* the purchase
of Cleveland, Ohio. money. I give to my executor and
I give and bequeath '° to my
2. trustee, respectively, all powers
said trustee the sum of twenty thou- with reference to^^ the manage-
sand dollars in trust to pay the in- ment, sale, conversion, investment
come quarterly to my sister'' Eliza- and reinvestment of my estate, both
beth Macy Mason, of Cleveland, real and personal, which I^s should
Ohio, during her natural life; at her have if personally present and act-
decease one-half of '2 the principal ing. Both executor and trustee may
of said trust fund shall be paid to make distributions and^'' diversions
the President and Fellows of Har- in kind,and the valuations of both
vard University to'-^ be used for the executor and trustee upon such di-
work of the Cancer Commission of visions shall be 28 final.
Harvard University in memory of All inheritance taxes shall be paid
my wife Mary''' Winslow Macy. out of the principal of the residue of
3. I direct my executor to dis- my estate.
tribute all my house furniture and 129
direct that the interest of the
furnishings,'^ my
personal be-
all beneficiaries hereunder shall not be
longings and tangible personal alienableby them or^^ any of them,
property not otherwise disposed of, eitherby assignment, or any other
in accordance'^ with a paper bear- method, nor shall the same be an-
ing the same date as this will duly ticipated by^' them or be subject
executed and deposited with it. to be token by under
their creditors
4. All''^ expenses .of packing and any process whatever, nor
legal
shipping articles to the various leg- shall the -^2 in any event
game pass
atees shall be paid out of the resi- to any assignee or trustee under
due'^ of my estate. any trust deed that may be exe-
5. I nominate Elliott B. Church to cuted^^ by them or any of them or
be the executor of this will and the under any insolvency or bankruptcy
Rockland '^ Trust Company of Stam- law, state or national.
ford to be the trustee hereunder, IN 34 TESTIMONY WHEREOF, I
and I request that both be exempt hereunto set my hand this fifth day
from giving 20 sureties upon their of February, 1966.35 (ygO)

•
75
Vocabulary Preview
7^-^
-^ o ^-^ ^ ^
Client, responsible, contributory, negligence, court, accident, construed, litiga-
tion, time-consuming, Essex, constituted, attorney, requisite, revocation, sub-
stitute.
Sustained Dictation
342 Williams & Andrews, Attorneys at Law, The First National 12
Bank Building, Danville, Indiana 46122. 19
-^ -
;'
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c2SO^
LESSON 75
^ ^
-GREGG SPEED BUILDING
^
473
7
> - -> /? ^ /^ .
<£5^
c^> @ ^
'2.
^ . o ^^ ^ ^ 163
O /^ "^ -^ dA-^ ^ 172
/^ / 240
a. —«^ ^ 251
/9
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^ P s
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d^ /
t
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LESSON 75 •
One of the most interest- movement of capital and advantageous prices, and
ing and complex develop- labor. The results of their to produce goods in loca-
ments facing the American efforts portend ( 1 ) a more tions that provide reduced
businessmen today is the even distribution of wealth labor costs. Practically
challenge presented by over a larger percentage every American business
the European, African, and of the population and (2 ) engages in international
Latin American economic a switch from saving to trade of one kind or an-
communities. They are try- spending for the necessi- other. The secretary as-
ing to develop strength so ties ofmodern-day living. signed to a department in-
that they can compete fa- These two trends spell volved in international
vorably in world trade. In but one thing to the alert trade will find herself
each instance, the pro- businessmen — new inter- concerned with the many
cedures used are the pool- national markets. facets of this exciting job
ing of industrial and agri- Businesses in the United — geography, currency,
cultural resources by States are attempting to import-export regulations,
sharing one another's raw expand their markets, to Washington lobbies, mari-
materials and the free purchase raw materials at time trade, international
Bk Swi^dmid î4l(jmM
The methods of writ

similar to that practiced in
tion designating the basic
comma, or space appears
Country Basic Unit Fractional Unit
Mexico
Argentina
Peso
f Centavo
^
Chile
Colombia
Dominican Republic
Philippines
Uruguay
Brazil Cruzeiro Centavo c^^/^
Costa Rica Colon Centimo
El Salvador
Denmark Krone, Krona Ore Q_^
Iceland
Norway
Sweden
India Rupee Anna crc?

'?
Burma
Ceylon
Pakistan
Cambodia Piaster
^ Cent ^
Laos
Viet Nam
Japan Yen Sen ^
Italy Lira Centesimo
Greece Drachma Lepton

^=^
Netherlands Guilder Cent ^y'
Germany Deutschemar ^^L^ Pfennig

U. S. S. R. Ruble — -p
Kopek ,^T,
1^
479
INTERNATIONAL
SPEED
mi BUILDER
To understand the sense of the dictation in this lesson, study each

of the following terms:
British Crown Colony Area comprising Kowloon, the New

• Territories,
Hong Kong Island, ruledby a governor representing the Queen.
Certificate of Origin • Statement of country in which goods were pro-

duced. In this case the certificate must state that the goods were not manufactured
in China or North Korea.
Clipper Cargo Horizons • Airline's publication provided to augment for-
eign trade and thus increase both passenger and cargo traffic.
Keyed Advertisement • An advertisement that does not diAAilge the iden-

tity of Answers are sent to a number, not a company or a person.
the advertiser.
Vocabulary Preview
'-^-^ <-^ -yy- -^

.
^^ .-TOSV, ^-<^
Pan American, Horizons, languages, components, inquiries, Thailand, Africa,

distributor. Hong Kong, comprehensive, certificate, Korean, Treasury, brocaded.

China, Territories, Kowloon,
originates, New Delhi, Orly, airport, Frankfurt,
Wiesbaden, Oslo, London, Baltimore.
Sustained Dictation
344 To: Mark C. Lambert, President, From: Manager, International Sales.
ck_^
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o
7^^ ^y^ ^
^
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/^
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^ (180)

345 Mr. Wilbur R. Adams, Peninsular Hotel, Hong Kong, British Crown
Colony.

yt ^ 9 ^ ^
"K^^
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/^
V- /^ ^
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346 Air France, 683 Fifth Avenue, New York, New York 10019.
//
>
^^_^ 0^ > y ^^
LESSON 76 •
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(184)
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76
INTERNATIONAL
SPEED
BUILDER l3^J
Euratom • Certain European countries have developed this agency for
coordinating the development of peaceful uses of atomic power.
European Coal and Steel Community • Competition in coal and steel is
eliminated between the countries in the Common Market.
European Economic Community or Common Market (EEC) • Six coun-

have eliminated trade barriers, travel restrictions, etc., and are sharing their
tries
economic development. The members are France, Italy, West Germany, and the
Benelux countries.
Administrative City • A new development is being built in the heart of

Brussels in which EEC, EC&S, and Euratom are housed.
European Free Trade Association or Outer Seven (EFTA) • An organiza-

tionsomewhat looser than the Common Market and one having the same general
purposes. The members are Austria, Britain, Denmark, Norway, Portugal, Sweden,
and Switzerland.
Imported Components vs. Local Components • In an effort to build up

their economy, many countries place restrictions on the percentage of imported
components that may be used by a foreign manufacturer. This is one of the most
controversial issues between the country permitting foreign factories and the coun-
try owning the factory.
Vocabulary Preview
LESSON 77 •
Mexican, United States, industry, Commerce, automobile, diesel, construction,
equipment, political, calculator, Brussels, European, Community, Italy, Belgium,
Luxembourg, Netherlands, Euratom, coordinating, administrative, subsidiaries,
proximity, headquarters, specialist, Manhattan, Association, Austria, Britain,
Denmark, Norway, Portugal, Sweden, Switzerland, initiative, importers, move-
ments.
Sustained Dictation
347 To: Millard D. Weston, Vice-President for International Trade, From:

Manager, International Sales.
48G "' GREGG SPEED BUILDING LESSON

•
77
^ ^
iT
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7 ^_-
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^^ p 7 J
-r . (171)
348 Mr. Arnold G. Thompson, Administrative Assistant, Modern Office

Equipment, Baltimore, Maryland 21204.
-4^ ^
^^^ ^ ^ i X 9-
-^^
x<^

K^^ > -- ^
>^
^
(356)

349 ^
To: William P. Shea, President, From: Manager, International Sales.
c.yi<
LESSON 77 •
J y^ ^ ^
^ ^. L^ 7
<? > -
(258)
350' Aruba Trading Company, Nassaustraat 7, Oranjestad, Aruba,

Netherlands Antilles.
h r
/^
-^ ^7
^^ 7
^
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y ^
/
^t'C< -T . ^^ (178)
490 > GREGG SPEED BUILDING LESSON

• 77
INTERNATIONAL
SPEED
BUILDER
Balance of Payments • A country strives to keep exports ahead of im-

ports so that more money will be coming into the country than leaving it. If this
does not occur, the government may prohibit certain types of spending.
Dun and Bradstreet • A top credit-rating agency.
Yen • The Japanese monetary unit. There are 360 yen to the American
dollar.
Selling Yen for Future Delivery • This practice would be advantageous

if there were a possibility that yen might depreciate in value.
Strike Hedging • Stockpiling materials in anticipation of a strike.
Vocabulary Preview
Omaha, hedging, equivalents, domestic, destination, respectively, curtail, for-

eign, implemented, conservative, Tokyo, Nippon, Commerce, directory, Inter-
change, Japanese, restrictions, conversion, yen, locale, successfully.
LESSON 78 •
Sustained Dictation
35! Mr. Charles M. Goodson, Manager, Union Rubber Company, 12-2-16

Higashicho, Teramachi-Gashira, Kimikyo-ku, Tokyo, Japan.
/Â f ^ l_J^ ^
•^
7 A^
. J dy^
'-1^ /^ " /^'

• 78
352 To: All Members of the Administrative Committee, From: Mctnager,
International Sales.
^^ -^.
LESSON 78 •
/ / i
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494 GREGG^SPEED BUILDING LESSON 78

•
—
353'' Aruba Trading Company, Nassaustraat 7, Oranjestad, Aruba,

Netherland Antilles.
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DICTATION
SPEED
BUILDER
Practice the vocabulary preview before writing from dictation the

speed-pyramided letter. The first minute is counted at 80 words a minute;
the second, at 90; the third, at 100; and the fourth, at 110.
Documentary Sight The exporter draws dollar drafts on his cus-

Draft •
tomers abroad, routing them and the title documents needed, through an American
bank, which, in turn, sends them for collection to its branch office or correspondent
bank in the buyer's country. When the buyer pays the draft "at sight," he gets
the documents that entitle him to ownership of the goods.
Exchange Control Board • A government agency approving conversion of

local currency into other types for export.
Forwarder • The agency at the border that takes care of sending a ship-
ment abroad.
Letter of Credit • A letter of credit is bought at the bank or American Ex-

press in this country. The purchaser pays the issuer the amount of the letter plus
a service charge of percent 1 or less. Along with the letter goes a booklet listing
the cashing banks abroad.
Propaganda Material • What is called "advertising" here becomes "pro-

paganda" there.
Trade Fair • A more important form of marketing in most foreign countries

than in the United States.
Vocabulary Preview
n^ /f ^
496 GREGG SPEED BUILDING •
LESSON 79
'='~o
Exhibiting, calculators, Guatemala, Multiplex, Speedex, 500,000, promotional,

English, manufactured. United States, usable, distribute, unfortunately, classi-
fied, discourage, exorbitant, hampered, solution, exempt, improvements, for-
warding, purposes, markings, propaganda, customs.
Speed Forcing
(1 Minute at 80) can expect to distribute 10,000 bro-

354 Gentlemen: Last September chures describing the Speedex. (2)
21 we wrote you (our letter No. 620)
about exhibiting /Diamond calcula- (1 Minute at 100)
tors at the Guatemala Trade Fair. A Unfortunately, advertising mate-

copy is enclosed just in case our rial is classified as propaganda. In
first letter went astray. an effort to discourage the sending
We plan to exhibit both your cal- of propaganda into the Central
culators, the Multiplex and the American countries, an exorbitant
Speedex. An estimated///500,000 duty is assessed on it. This factor
visitorsare expected at the Fair; has hampered us in the/ /past in
therefore, we shall need plenty of getting an adequate supply of bro-
promotional material. (1) chures describing Diamond office
equipment. However, we have
(1 Minute at 90) found a solution to our// /problem
It would, of course, be best if the in this particular case. Advertising
literature were
Spanish. If this is,
in material is exempt from import du-
not possible, English will do. ties if it is consigned to the Fair
We do not know/yet whether the Committee. (3)
Multiplex can be exhibited. It is
manfactured in Holland, and the (1 Minute at 110)
Fair is being organized by //the We enclose a form for filing your re-
United States Government to pro- quest for exhibiting the Multiplex.
mote the sale of United States prod- We shall be able to arrange for dis-
ucts. The material describing the play models incorporating/ the lat-
Multiplex///may not, then, be us- est improvements if officials of the
able. We do know, though, that we Fair approve your request.
LESSON 79 •
Your display models of the Speed- scribed/7/as PROPAGANDA MA-
ex and both brochures are to be TERIAL.
sent to a forwarding//agent.. Time is short, as we must allow
We shall need to have an invoice forred tape at the customhouse —
for customs purposes made out to sometimes as much as fifteen days.
the same name shown on the case Sincerely yours, (4)
markings. The material is to be de-
Vocabulary Preview
Objection, forwarders. New Orleans, suppliers, actually, transportation, calcu-

lations, specify, inconsistencies, in the future, discrepancies, carrier, let us
know, Vargas, flashlights, occurred, withholding, permission. Board, quintupli-
cate, return, airmail, remittance.
Sustained Dictation
I
355 Diamond Office Equipment, Box 893, Geneva 6 Eaux-Vives.

79
y
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356 First Merchants Bank, 8 Boylston Street, Boston, Massachusetts

02116.
LESSON 79 •
GREGG SPEED BUILDING < 499
? L.^^
>, (71)
TRANSCRIPTION PACER
357 Diamond Office Equipment, Box 893, Geneva 6 Eaux-Vives, At- u

tention of Mr. Michael Jones, Export Administration Supervisor. 24
-O —-\ 118
'; 128
rôy ^ f^ 142
148

79
CERTIFIED PROFESSIONAL SECRETARY SKILLS EXAMINATION
As a final checkup, measure your shorthand competency on the

secretarial skills section of the CPS (Certified Professional Secretary) ex-
amination—a 12-hour examination developed by The National Secretaries
Association as one means of identifying top-level secretaries. The two and
one-half hour secretarialskills test requires candidates to transcribe dicta-
tiongiven at speeds varying from 80 to 110 words a minute, to edit and
retype a report, to compose a communication, and to design and tabulate
a memorandum.
Sample Secretarial Skills Examination
Four samples of the eight items included in the secretarial skills test
are reproduced here. They include a letter dictated at 80 words a minute,
an uncorrected draft of a report, a telegram to be composed, and a memo-
randum with a tabulation.
Assume that you are secretary to Mr. E. R. Harper, head of per-
sonnel at Thomas Baker and Company, an industrial firm in Cincinnati,
Ohio. Mr. Harper communicates with David T. McGrath. Also working in
your office is Helen Johnson, a typist. Mr. Harper's letters are to be set up
in any approved style, the closing lines should include his name and de-
partment, thus: E. R. Harper, Head of Personnel.
You are to decide on all matters of form, except that you will fol-
low Mr. Harper's indicated style preference in typing memorandums. Use
the current date on all correspondence. Make the appropriate number of
carbon copies for each item, with one for your files. Address an envelope
for the letter.
Your instructor will dictate the letter and allow you time to read,
organize, and edit your shorthand notes and problem copy; then you are
to produce usable copies of the four items.
Dictated Letter
LESSON 80 •
502 •- GREGG SPEED BUILDING •
LESSON
Report to Be Edited
359 DIRECTIONS: This is uncorrected copy of the first portion of a man-

ual. Set it up in good typewritten form. Number the pages. Allow extra
space for the left margin, because these pages, when reproduced, will be
punched for a three-ring binder. Make all changes necessary for accurate
spelling, punctuation, grammar, and diction. Change wording only when
it is necessary. You may mark this printed copy in any way you wish.
RULES FOR PAY FOR TIME NOT WORKED
I. APPLICATION OF RULES
Only those payments that are specificly covered in this manual
shall be made for time not worked for any reason.
For the purpose of applying these rules, the number of hours in
a working day, a working week and a working month has been
defined as following.
One working day 8.0 hours

One working week 40.0 hours
One working month 173.3 hrs.
These definitions do not constitute a schedule of working hours,

as the actual working hours of field personal may vary consider-
able from one day to another.
If in any instants the application of these definitions should not
be appropriate to the circumstances, the facts in the case shall

be presented to the Vice-president concerned for review and
decision.
II. ABSENCE
The provisions of this section refer to the affect of absence on
payments of salary and on payments on cost of living bonus,
where applicable. For special rules covering the effect of ab-
sence on semi-annual bonus payments, see pages 15 through
19, Paragraph IX.
A. Company Business
Time spent away from regular work because of company

business shall not be considered time absent.
No deduction shall be made from the salary of an individual
whom is away from regular work because of company busi-
ness.
B. Holidays
See page nine, paragraph six.

C. Illness or Injury
Individuals absent because of non-occupational illness or in-
jury shall receive a percentage of their salary based on their

length of service, providing the absence is approved by the
district manager case of representatives, or by the
in the
Vice-President concerned in the case of individuals on or
above the district manager level of responsibility. For rules
covering payments in the event of occupational accident or
disease, see page paragraph Vll.
10,
If the individual returned to work but subsequently suffers

another period from the same or related cause, his
of illness
eligability for future salary payments shall be determined
in the following manner:
1. If employment for a peri-

the individual returned to active
od months or longer, the second period of illness
of three
shall be regarded as a new illness and salary payments

handled accordingly.
2. If the individual returned to active employment for a peri-
od fewer than 3 months, the second period of illness
of
shall be regarded as a continuation of the first and salary
payments made accordingly; beginning the first day of
the second period of absence. If the individual received
the maximum allowable salary under the schedule above

during the first absence no further salary payments shall
be made.
If an individual returns to work but subsequently suffers an-

other period of illness from a different or unrelated causes,
the second period of illness shall be regarded as a new ill-
ness and salary payments handled accordingly.
D. Jury Duty
An subpena for jury duty would be
individual receiving a
paid the difference between the sum received for such ser-
vice and regular salary for the hours absent because of jury
duty.
E. Marriage
An individual absent be married shall be paid for the reg-
to
ular hours absent and including 5 regular working

up to
days, provided a leave of absence has been previously ob-

tained form the department Head. The five days pay shall
not be granted if a leave of absence of more than one cal-
ender week (excluding paid vacations and paid holidays)
were taken for this purpose.
504 GREGG SPEED BUILDING • LESSON

Leaves of Absence Without Pay
The amount by which the salary of a monthly pay roll em-
ployee shall be reduced in case of absence for which pay
is not allowed shall be computed by dividing the salary for
the month in which the absence occured by 173.3 hours. The

resulting amount shall be deducted for each working hour
for which pay is not allowed.
Telegram
360 DIRECTIONS: Mr. Harper is planning a business trip to South

America and will be out of the office from May 10 to May 18.
Yesterday, May 5, a letter was received from Eugene Carletti, of
your Sacramento office. He says he plans to come to Cincinnati on May
II or 12, at which time he expects to discuss some matters on which he
and Mr. Harper have been worljing. Mr. Harper is eager to get in touch
with Mr. Carletti before leaving on his trip. Efforts to reach Mr. Carletti by
telephone have been unsuccessful. You learn that he was called out of
town on a family emergency of indefinite duration and cannot be located.
Mr. Harper asks you to send a message to Mr. Carletti's office (the
address is 713 North 22 Street), requesting him to telephone before Mr.
Harper leaves for South America. In case Mr. Carletti does not make con-
tact, Mr. Harper would like to have the data that Mr. Carletti was com-
piling sent to your Cincinnati office immediately. Mr. Harper will leave
instructions with you as to the disposition of the data in that case.
Type the message to send to Mr. Carletti. (The Sacramento office
is open on Saturdays.)
Memorandum
361 DIRECTIONS; Assume that Mr. Harper dictated this memorandum

to a machine. You are to transcribe the memorandum, which was dictated
the way it is shown here.

^ 4.
This is the information regarding the people eligible for the bonus:
Charles Bond, Salesman, 1-13-60

L. B. Kruse, Salesman, 2-20-60
James T. Fischerman, Salesman, 4-21-60
S. I. Jabowitz, Salesman, 5-5-60
Sam Petersen, Salesman, 5-16-60

Arthur Paine, Salesman, 6-16-60
Elizabeth Ann Eller, Secretary (District Mgr.), 10-15-53
Faye Keaner, Secretary (Controller), 4-8-57

Anne Marie Clarke, Secretary (Mgr.-Marketing), 6-3-58
Joan Lee Seaton, Secretary (District Mgr.), 3-18-59

Li
UST OF JOINED WORD ENDINGS
1 -ment
2 -tion, -tial
>^
3 -ly
-r
4 -Uy
^ ^ -t^ o^
5 -ful
^ ^ ^-^ -^?^ ^
-sume, -sumption
-ble
4_ ^
RECALL DRILLS GREGG SPEED BUILDING 507
^
8 -ther
.sy ^
9 -self, -selves
<^-r
UST OF DISJOINED WORD ENDINGS
10 -hood, -ward
L^^ ^^/ ^^Jy ^/ ?/ ^-^/
1 1 -ship
12 -cle, -cal
^ -^/
<2-^-
13 -ulate
14 -ingly
%? -^
15 -ings
/^ /-^ ^.
16 -gram
^— ^^
508 GREGG SPEED BUILDING RECALL
• DRILLS
17 -ification
"';
18 -lity, -Ity
^_ 4 ^
19 -rity
^ ^.
LIST OF JOINED WORD BEGINNINGS
20 Em-. Im-
21 In-. En-. Un-

^ ^ ^^
- "^
7 -J
22 Re-
^^^ / ^
23 De-, Di-
24 Dis-. Des
/^ ^ ^^
25 Mis-
-p-
RECALL DRILLS GREGG SPEED BUILDING

• 509
26 Com-, Con-
-^ ^ e^ ^ ^ ^
27 Sub-
^ /^
^
28 Al-
^^ ^
,^^ i^-^
UST OF DISJOINED WORD BEGINNINGS
29 Inter-. Intr-. Enter-. Entr-
(^ ^ y^ Op -r
30 Electr-, Electric
\
31 P^sl^
32 Super-
J ?2
33 Self-, Circum-
*/ ^ ^/C? U S^ ^/^ W 'k^

34 Trans-
^
510 * GREGG SPEED BUILDING RECALL
• DRILLS
BRIEF-FORM DERIVATIVE CHARTS
Lessons 1-5 16,21,26,31,36
BUSINESS ORGANIZATION
DESCRIPTIONS
Administrative Services
SPELLING AND TRANSCRIPTION TRANSCRIPTION POINTERS
PRACTICE (continued)
Uses of the compound adjective 47
Special-Rule Words Uses of the comma 76
196-197, 226-227; 258-259 Uses of the comma 106
Confusing Words 289, 320, 353 Uses of the possessive 137
Expressing numbers 166
STYLE GUIDES Uses of the comma 198
Uses of the comma 228
Block Letter 46
Uses of the comma 260
Memorandum 46
Uses of the semicolon 291
Press Release 136
Uses of the hyphen 322
Uses of the quotation mark 354
SUSTAINED SPEED BUILDERS
Uses of weights and measures 386
Lesson 10 and every fifth lesson thereafter Abbreviations for technical terms 414
67, 97, 127, 157, 188, 219, 250, 281, 313, Guidelines for preparing legal papers 446
344, 375, 407, 438, 471 International money units 478
512 GREGG SPEED BUILDING INDEX

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:&

GREGG DIVISION McGRAW-HILL BOOK COMPANY

Design; BARBARA DU FREE KNOWLES

GREGG SPEED BUILDING FOR COLLEGES, DIAMOND JUBILEE SERIES

Copyright © 1966, 1958 by McGraw-Hill, Inc. All Rights Reserved.

Gregg Speed Building tor Colleges, Diamond Jubilee Series, is the

SPEED BUILDING FEATURES

Isolated drills to build dictation speed and transcription facility pre-

The most far-reaching improvement in the revision, however, is the

PREFACE GREGG SPEED BUILDING

PART TWO • GENERAL DICTATION AND TRANSCRIPTION

Lesson 1 — Building Transcription Quality • Transcription pointers ore

Lesson 3 — Building Phrasing Skill and Office-Style Dictation • In Units

Lesson 5 — Building Transcription Speed • Dictation material is provided

6 GREGG SPEED BUILDING PREFACE •

PART THREE • SPECIALIZED DICTATION AND TRANSCRIPTION

OTHER ENRICHMENT MATERIALS

PREFACE GREGG SPEED BUILDING

PART ONE • BRIEF-FORM DICTATION AND TRANSCRIPTION 13

PART TWO • GENERAL DICTATION AND TRANSCRIPTION 41

BRIEF-FORM DERIVATIVES DRILLS

Most of the high-frequency brief forms, with many of their deriva-

TO THE STUDENT GREGG SPEED BUILDING

BUILDING TRANSCRIPTION QUALITY

A wide assortment of transcription pointers deal with the trouble-

MASTERING SHORTHAND THEORY

BUILDING PHRASING SKILL

10 GREGG SPEED BUILDING -TO THE STUDENT

BUILDING TRANSCRIPTION SPEED

Your instructor will no doubt give you specific directions on how

1 Read the outlines in the preview aloud.

SPECIALIZED DICTATION AND TRANSCRIPTION

TO THE STUDENT GREGG SPEED BUILDING

! Spell each term aloud.

FURTHER SPEED BUILDING

The personal use of will do much to increase your dic-

12 GREGG SPEED BUILDING TO THE STUDENT

16 GREGG SPEED BUILDING LESSON 1

LESSON 1 • GREGG SPEED BUILDING 17

J-1 c^^ ^- > ^-^

GREGG SPEED BUILDING * 19

20 GREGG SPEED BUILDING LESSON

LESSON 2 -GREGG SPEED BUILDING 21

1 Part, imparted, departure, participate, particle, parties. Glad, gladly,

26 GREGG SPEED BUILDING LESSON •

28 GREGG SPEED BUILDING LESSON•

LESSON 3 GREGG SPEED BUILDING

30 GREGG SPEED BUILDING LESSON

1 Short, shortened, shortsighted, success, succession, successor. 2 Regular,

regularly, irregular, successes, successful, successfully. 3 Purpose, pur-

LESSON 4 GREGG SPEED BUILDING 31

32 GREGG SPEED BUILDING LESSON

34 GREGG SPEED BUILDING LESSON

22 C-o^ "^ c^^ ^ n

5 Under, underestimate, undergo, underlings, underneath, understood. 6

where, somewhere, nowhere, whereby. 9 Worth, worthiest, worthless,

36 GREGG SPEED BUILDING LESSON •

^ r '^ '°-n^ ^ «*^ (192)

38 GREGG SPEED BUILDING LESSON 5

LESSON 5 -GREGG SPEED BUILDING 39

40 GREGG SPEED BUILDING LESSON

u will be given dictation by eleven executives, representing the

In this unit, you are secretary to John J. Parker, director of Adminis-