MANAGING DIVERSITY IN VIVO

Michael Ashworth

IÉSEG - School of Management, Paris – La Défense

2022 - 2023
COURSE OBJECTIVES

At the end of the course, the student should be able to:

1) Recognize cultural values and orientations and their impact
on behaviour at a personal and professional level
2) Work more respectfully and successfully in international and
intercultural contexts by adapting their ways of thinking,
behaving and communicating
3) Gain an understanding of their preferred way of interacting
thanks to the Process Communication Model
4) Develop their managerial skills by coaching and mentoring a
team of Bachelor students
COURSE EVALUATION

20%
30% Group Project (SWOT)
30%

30%
20% Group Oral Presentation

50%
20% Involvement in coaching sessions and mission report
CULTURAL INTELLIGENCE

CULTURAL INTELLIGENCE
CULTURAL KNOWLEDGE

CULTURAL SKILLS

META-COGNITION

CULTURALLY INTELLIGENT BEHAVIOUR

(Thomas, D. C. 2010)
CULTURAL INTELLIGENCE QUESTIONNAIRE

• In IESEG Online, find the Cultural Intelligence Survey

CRITICAL INCIDENTS

• Get into teams of 6 or 7 (preferably with students you don’t

already know)
• You have 10 minutes to talk about “Critical Incidents” that
occurred when you were in a culture other than your own
(e.g. studying abroad)
• As a whole group, each team will give one example of a
Critical Incident from their team
CULTURAL ORIENTATIONS FRAMEWORK (COF)
CULTURAL ORIENTATIONS FRAMEWORK (COF)

• COF was developed by Philippe Rosinski, a Belgian

interculturalist and coach
• He draws on the work of famous interculturalists such as Hall
and Hofstede
• The questionnaire covers 17 “Orientations” and asks two
questions:
• What is your preferred orientation? (in Part One)
• What is your capacity to align your behaviours to a
particular orientation? (in Part Two)
• Once completed, you will receive your profile
• Reflect on the profile and how close it is to your “cultural
norm”
QR CODE TO COF ASSESSMENT

https://www.cofassessment.com/join/nLpaNB97My7m/
CULTURAL ORIENTATIONS FRAMEWORK

1. How does your individual profile compare with the national

dimensions of the classical models for your home country?
2. In what ways is your profile similar or different to the national
dimensions?
3. How can you begin to explain these similarities or differences?
COF HOMEWORK ASSIGNMENT

(1st March)
 Thank you and
see you at the 2 nd

workshop!