‫‪Eng.

 Jamal Zeineddin ‬‬
‫ﻛﻳﻑ ﻧﻘﻭﻡ ﺑﻛﺗﺎﺑﺔ ﺍﻹﺟﺭﺍءﺍﺕ ﺍﻟﺗﺷﻐﻳﻠﻳﺔ ) ﻁﺭﻕ ﺍﻟﻌﻣﻝ ( ) ‪ SOPs (Standard Operating Procedure‬؟‬
‫ﺍﻟﺗﻌﺭﻑ ﻋﻠﻰ ﻣﺣﺗﻭﻯ ﻁﺭﻕ ﺍﻟﻌﻣﻝ‬
‫‪" -1‬ﺍﻟﻐﺭﺽ" ﻣﻥ ﻁﺭﻕ ﺍﻟﻌﻣﻝ ﻫﻭ ﺗﻭﻓﻳﺭ ﺇﺭﺷﺎﺩﺍﺕ ﻣﻔﺻﻠﺔ ﺣﻭﻝ ﻛﻳﻔﻳﺔ ﺗﻧﻔﻳﺫ ﻣﻬﻣﺔ ﺣﺗﻰ ﻳﺗﻣﻛﻥ ﺃﻱ ﻣﻭﻅﻑ ﻣﻥ ﺃﺩﺍء ﺍﻟﻣﻬﻣﺔ‬
‫ﺑﺷﻛﻝ ﺻﺣﻳﺢ ﻓﻲ ﻛﻝ ﻣﺭﺓ‪.‬‬
‫‪ -2‬ﻳﺳﺎﻋﺩ ﻭﺟﻭﺩ ﺗﻌﻠﻳﻣﺎﺕ ﻛﺎﻣﻠﺔ ﺑﺣﻳﺙ ﻳﺿﻣﻥ ﻋﺩﻡ ﺗﻔﻭﻳﺕ ﺃﻱ ﺷﻲء ﻭﻛﻣﺎ ﺃﻧﻪ ﻳﻌﺗﺑﺭ ﻣﺻﺩﺭﺍ ﻣﺭﺟﻌﻳًﺎ ﻟﻠﻣﺗﺩﺭﺑﻳﻥ‪.‬‬
‫‪ -3‬ﺃﻓﺿﻝ ﺇﺟﺭﺍء ‪ SOP‬ﻫﻭ ﺍﻟﺫﻱ ﻳﻧﻘﻝ ﺑﺩﻗﺔ ﺍﻟﻣﻌﻠﻭﻣﺎﺕ ﺫﺍﺕ ﺍﻟﺻﻠﺔ ‪,‬ﻭﻳﻛﻭﻥ ﺳﻬﻼ ﻟﻠﻘﺭﺍءﺓ ﻭﺍﻹﺳﺗﺧﺩﺍﻡ ‪.‬‬
‫‪ -4‬ﻳﺗﻡ ﺇﺻﺩﺍﺭ ﻁﺭﻕ ﺍﻟﻌﻣﻝ )‪ (SOPs‬ﻹﺭﺷﺎﺩ ﺍﻟﻣﻭﻅﻔﻳﻥ ﻋﻠﻰ ‪ -1‬ﺗﺣﺩﻳﺩ ﺍﻟﻣﺳﺅﻭﻟﻳﺎﺕ ‪ -2‬ﻭﺗﻌﻠﻳﻣﺎﺕ ﺍﻟﻌﻣﻝ ‪-3‬‬
‫ﻭﺍﻟﻣﻭﺍﺻﻔﺎﺕ ﺍﻟﻣﻧﺎﺳﺑﺔ ‪ -4‬ﻭﺍﻟﺳﺟﻼﺕ ﺍﻟﻣﻁﻠﻭﺑﺔ‪.‬‬
‫‪ -5‬ﺗﺣﺩﺩ ﻁﺭﻕ ﺍﻟﻌﻣﻝ ﺍﻹﺟﺭﺍءﺍﺕ ﺍﻟﺗﻲ ﻳﺟﺏ ﺍﺗﺑﺎﻋﻬﺎ ﻟﻠﻣﻁﺎﻟﺑﺔ ﺑﺎﻻﻣﺗﺛﺎﻝ ﻟﻠﻘﻭﺍﻋﺩ ﻭﺍﻟﻠﻭﺍﺋﺢ ﺍﻟﻘﺎﻧﻭﻧﻳﺔ ﺍﻷﺧﺭﻯ‪.‬‬
‫‪ -6‬ﻳﻣﻛﻥ ﺃﻥ ﺗﺗﺧﺫ ﺍﻹﺟﺭﺍءﺍﺕ ‪ -1‬ﺷﻛﻝ ﺳﺭﺩ ﺃﻭ ‪ -2‬ﻣﺧﻁﻁ ﺍﻧﺳﻳﺎﺑﻲ ﺃﻭ ‪ -3‬ﺧﺭﻳﻁﺔ ﻋﻣﻠﻳﺔ ﺃﻭ ‪ -4‬ﻣﺯﻳ ًﺟﺎ ﻣﻥ ﻣﺎﺫﻛﺭ ﺃﻭ ﺃﻱ‬
‫ﺷﻛﻝ ﻣﻧﺎﺳﺏ ﺁﺧﺭ ‪ ،‬ﻭﻣﻊ ﺫﻟﻙ ﻳﺟﺏ ﺃﻥ ﺗﻛﺗﺏ ﺑﺄﺳﻠﻭﺏ ﻧﺣﻭﻱ ﻣﻧﺎﺳﺏ ﻭﻓﻌﺎﻝ‪.‬‬
‫‪ -7‬ﻓﻲ ﺗﺣﺩﻳﺩ ﺍﻟﻣﺳﺅﻭﻟﻳﺎﺕ ﺗﺳﺗﺧﺩﻡ ﺍﻟﻣﺳﻣﻳﺎﺕ ﺍﻟﻭﻅﻳﻔﻳﺔ ﻭﻟﻳﺱ ﺍﺳﻣﺎء ﺍﻷﺷﺧﺎﺹ ‪.‬‬
‫‪ -8‬ﺗﻛﺗﺏ ﺑﺎﺳﺗﺧﺩﺍﻡ ﺃﻗﻝ ﻋﺩﺩ ﻣﻣﻛﻥ ﻣﻥ ﺍﻟﻛﻠﻣﺎﺕ ﻭﺍﻟﻌﺑﺎﺭﺍﺕ ﻭﺍﻟﻔﻘﺭﺍﺕ‪.‬‬
‫‪ -9‬ﺇﺫﺍ ﻛﺎﻥ ﻟﻺﺟﺭﺍء ﻳﺗﻛﻭﻥ ﻣﻥ ﻋﺩﺩ ﻣﻥ ﺍﻟﺧﻁﻭﺍﺕ ﺍﻟﻣﺧﺗﻠﻔﺔ ‪ ،‬ﻗﻡ ﺑﺎﺳﺗﺧﺩﺍﻡ ﺍﻟﺭﻣﻭﺯ ﺍﻟﻧﻘﻁﻳﺔ ﻟﺗﻘﺳﻳﻡ ﺍﻹﺟﺭﺍء ﺇﻟﻰ ﻣﺭﺍﺣﻝ )‬
‫ﻣﺛﻝ ﺍﻟﺑﻧﻭﺩ ﺃﻭ ﺃ( ﺏ( ﺝ( ‪ , ( ...‬ﺣﺗﻰ ﺗﺑﻘﻰ ﻋﻣﻠﻳﺔ ﺍﻟﺗﻔﻛﻳﺭ ﻣﻧﻁﻘﻳﺔ ﻭﻣﺗﻣﺎﺳﻛﺔ ) ﺭﻗﻡ ﺍﻟﺧﻁﻭﺍﺕ ﺣﺗﻰ ﺗﺗﻡ ﺍﻹﺟﺭﺍء (‬
‫ﻳﺣﺗﻭﻱ ﻋﻠﻰ ﺍﻟﺣﻘﺎﺋﻖ ﻓﻘﻁ‪ .‬ﻳﺟﺏ ﺇﺯﺍﻟﺔ ﺍﻟﻣﻌﻠﻭﻣﺎﺕ ﺍﻹﺿﺎﻓﻳﺔ ﻭﻭﺿﻌﻬﺎ ﻓﻲ ﻣﻠﺣﻖ ﺃﻭ ﻭﺿﻌﻬﺎ ﻓﻲ ﺩﻟﻳﻝ‪ ) .‬ﻋﻠﻰ‬ ‫‪-10‬‬
‫ﺳﺑﻳﻝ ﺍﻟﻣﺛﺎﻝ ﺇﺫﺍ ﻛﺎﻥ ﻫﻧﺎﻙ ﺟﺩﻭﻻ ﻳﻠﺯﻡ ﺍﻟﺗﻘﻳﺩ ﺑﻪ ‪ ,‬ﻳﺿﺎﻑ ﻫﺫﺍ ﺍﻟﺟﺩﻭﻝ ﻛﻣﻠﺣﻖ ﻣﻊ ﻁﺭﻳﻘﺔ ﺍﻟﻌﻣﻝ ﻭﻳﻧﻭﻩ ﻋﻠﻳﻪ ﻣﻥ ﺿﻣﻥ‬
‫ﻧﻘﺎﻁ ﺍﻻﺟﺭﺍء (‬
‫ﺍﺳﺗﺧﺩﻡ ﺍﻟﺭﺳﻭﻣﺎﺕ ﻭﺍﻟﺻﻭﺭ ﺍﻟﻔﻭﺗﻭﻏﺭﺍﻓﻳﺔ ﻭﺍﻟﺭﻣﻭﺯ ﻭﺍﻟﻣﺧﻁﻁﺎﺕ ﺍﻻﻧﺳﻳﺎﺑﻳﺔ ‪ ،‬ﺣﻳﺛﻣﺎ ﺃﻣﻛﻥ ﺫﻟﻙ ‪ ،‬ﻓﻬﻲ ﻳﻣﻛﻥ‬ ‫‪-11‬‬
‫ﺃﻥ ﺗﻛﻭﻥ ﺃﻛﺛﺭ ﻓﺎﻋﻠﻳﺔ ﻣﻥ ﻣﺟﺭﺩ ﺍﺳﺗﺧﺩﺍﻡ ﺍﻟﻧﺹ‪.‬‬

‫ﺇﺟﺭﺍءﺍﺕ ﻗﺑﻝ ﺍﻋﺗﻣﺎﺩ ﻁﺭﻳﻘﺔ ﺍﻟﻌﻣﻝ‬

‫ﺿﻊ ﺍﻟﻘﺎﺭﺉ ) ﺍﻟﺫﻱ ﺳﻳﻘﺭﺃ ﻁﺭﻳﻘﺔ ﺍﻟﻌﻣﻝ ( ﻓﻲ ﺍﻻﻋﺗﺑﺎﺭ ‪ ,‬ﻭﺻﻣﻡ ﺍﻟﻛﺗﺎﺑﺔ ﻭﻓﻘًﺎ ﻟﺫﻟﻙ‪.‬‬ ‫‪-1‬‬
‫ً‬
‫ﺗﻣﺛﻳﻼ ﻟﻠﻌﻣﻠﻳﺔ ﺑﺄﻛﻣﻠﻬﺎ ﻗﺑﻝ ﺗﻘﺳﻳﻣﻬﺎ ﺇﻟﻰ ﺇﺟﺭﺍءﺍﺕ ﺃﻭ ﺧﻁﻭﺍﺕ‬ ‫ﻗﻡ ﺑﺗﻛﻭﻳﻥ ﻣﺧﻁﻁ ﺍﻧﺳﻳﺎﺑﻲ ﺗﻘﺭﻳﺑﻲ ‪ ،‬ﻭﺍﻟﺫﻱ ﺳﻳﻭﻓﺭ ﻟﻙ‬ ‫‪-2‬‬
‫ﻣﻥ ﺍﻟﻌﻣﻠﻳﺔ‪.‬‬
‫ﺍﺑﺩﺃ ﻓﻲ ﻛﻝ ﺧﻁﻭﺓ ﻣﻥ ﺧﻁﻭﺍﺕ ﺍﻹﺟﺭﺍء ﺑﻛﻠﻣﺔ ﺗﺷﻐﻳﻠﻳﺔ ‪) ،‬ﻋﻠﻰ ﺳﺑﻳﻝ ﺍﻟﻣﺛﺎﻝ ﺭﻓﻊ ‪ ،‬ﺧﺫ ‪ ،‬ﺗﺷﻐﻳﻝ ‪ ،‬ﺍﻟﺦ (‬ ‫‪-3‬‬
‫ﺍﻛﺗﺏ ﺍﻟﻣﺳﻭﺩﺓ ﺍﻟﺗﻘﺭﻳﺑﻳﺔ‪ .‬ﺍﻛﺗﺏ ﻭﺍﻟﻣﺧﻁﻁ ﺍﻻﻧﺳﻳﺎﺑﻲ ﺃﻣﺎﻣﻙ ‪ ،‬ﻭﺍﻛﺗﺏ ﻛﻣﺎ ﻟﻭ ﻛﻧﺕ ﺗﺗﺣﺩﺙ ‪ ،‬ﻟﻠﺣﻔﺎﻅ ﻋﻠﻰ ﺗﺳﻠﺳﻝ ﺍﻷﻓﻛﺎﺭ‬ ‫‪-4‬‬
‫ﺍﺳﺗﺧﺩﻡ ﺍﻟﺭﺳﻭﻣﺎﺕ ﻭﺍﻟﺻﻭﺭ‪ .‬ﻓﻔﻲ ﻛﺛﻳﺭ ﻣﻥ ﺍﻷﺣﻳﺎﻥ ﺗﻛﻭﻥ ﻫﺫﻩ ﺃﻛﺛﺭ ﻓﻌﺎﻟﻳﺔ ﻣﻥ ﺍﻟﻧﺹ‬ ‫‪-5‬‬
‫ﻣﺭﺍﺟﻌﺔ ﺍﻟﻣﺳﻭﺩﺓ‪.‬‬ ‫‪-6‬‬
‫• ﺗﺣﺭﻳﺭ ) ﺗﻌﺩﻳﻝ ‪,‬ﺣﺫﻑ ‪ ,‬ﺍﺿﺎﻓﺔ ( ﺍﻟﻣﺑﺎﺩﺉ ﺍﻟﺗﻭﺟﻳﻬﻳﺔ‪.‬‬
‫• ﻫﻝ ‪ SOP‬ﻭﺍﺿﺣﺔ؟‬
‫• ﻫﻝ ﻫﻲ ﻣﻛﺗﻭﺑﺔ ﻓﻲ ﺗﺭﺗﻳﺏ ﻣﻧﻁﻘﻲ؟‬
‫• ﻫﻝ ﻳﺗﻡ ﻁﺭﺡ ﻭﺷﺭﺡ ﺃﻱ ﺃﻓﻛﺎﺭ ﺟﺩﻳﺩﺓ؟‬
‫• ﻫﻝ ﺍﻟﺟﻣﻝ ﻁﻭﻳﻠﺔ ﻭﻣﻌﻘﺩﺓ؟‬
‫• ﻫﻝ ﻫﻧﺎﻙ ﺃﻗﺳﺎﻡ ﻣﻥ ‪ SOP‬ﻏﺎﻣﺿﺔ؟‬
‫‪Eng. Jamal Zeineddin ‬‬

‫ﻫﻳﻛﻝ ﺃﻭ ﻣﻛﻭﻧﺎﺕ ﻁﺭﻳﻘﺔ ﺍﻟﻌﻣﻝ ‪:‬‬

‫) ﻋﻧﻭﺍﻥ ﻁﺭﻳﻘﺔ ﺍﻟﻌﻣﻝ (‬ ‫‪ -1‬ﺭﺃﺱ ﺍﻟﺻﻔﺣﺔ ‪        :‬‬

‫‪  QMS‐5‬‬ ‫ﺭﻗﻡ ﺍﻟﻭﺛﻳﻘﺔ‬ ‫ﺍﻟﺗﺎﺭﻳﺦ‬ ‫ﺗﻭﻛﻳﺩ ﺍﻟﺟﻭﺩﺓ‬ ‫ﺍﻟﻘﺳﻡ‬

‫‪02‬‬ ‫ﺭﻗﻡ ﺍﻹﺻﺩﺍﺭ‬ ‫ﺃﻋﺩﻫﺎ‬
‫‪20/09/2019‬‬ ‫ﺗﺎﺭﻳﺦ ﺍﻹﺻﺩﺍﺭ‬ ‫ﺭﺍﺟﻌﻬﺎ‬
‫ﺗﺎﺭﻳﺦ ﺍﻟﻣﺭﺍﺟﻌﺔ‬ ‫ﺍﻋﺗﻣﺎﺩ‬
‫‪ -2‬ﺍﻟﻣﺣﺗﻭﻯ ﺍﻟﻌﺎﻡ ‪ ‬‬
‫‪ -1‬ﺍﻟﻐﺭﺽ ﺃﻭ ﺍﻟﻐﺎﻳﺔ ‪PURPOSE‬‬
‫ﺍﻟﻐﺭﺽ ﻣﻥ ﻁﺭﻳﻘﺔ ﺍﻟﻌﻣﻝ ﻫﻭ ﻭﺻﻑ ﺃﺩﺍء ﺍﻟﻌﻣﻠﻳﺔ ﺍﻟﺧﺎﺿﻌﺔ ﻟﻠﺭﻗﺎﺑﺔ‬
‫ﻣﺛﺎﻝ ‪ ) :‬ﺍﻟﻐﺭﺽ ﻣﻥ ﻁﺭﻳﻘﺔ ﻋﻣﻝ ﺿﺑﻁ ﻣﻛﺎﻓﺣﺔ ﺍﻵﻓﺎﺕ ‪ :‬ﺍﻟﻐﺭﺽ ﻣﻥ ﻫﺫﺍ ﺍﻹﺟﺭﺍء ﻫﻭ ﺗﺣﺩﻳﺩ ﻭﻣﻧﻊ ﻭﺇﺯﺍﻟﺔ‬
‫ﺍﻟﻅﺭﻭﻑ ﺍﻟﺗﻲ ﻳﻣﻛﻥ ﺃﻥ ﺗﻌﺯﺯ ﻣﺟﻣﻭﻋﺔ ﻭﺍﺳﻌﺔ ﻣﻥ ﺍﻟﺣﺷﺭﺍﺕ ﻭﺍﻵﻓﺎﺕ ﻭﺍﻟﻘﻭﺍﺭﺽ ﻏﻳﺭ ﺍﻟﻣﺭﻏﻭﺏ ﻓﻳﻬﺎ ﻓﻲ ﻋﻣﻠﻳﺔ‬
‫ﺗﺻﻧﻳﻊ ﺍﻷﻏﺫﻳﺔ ﺃﻭ ﺗﺧﺯﻳﻧﻬﺎ ﺃﻭ ﻧﻘﻠﻬﺎ‪ .‬ﻭﺇﻧﺷﺎء ﻧﻅﺎﻡ ﻓﻌﺎﻝ ﻳﻌﺗﻣﺩ ﻋﻠﻰ ﺍﻟﺗﻘﻳﻳﻡ ﺍﻟﻣﻧﺎﺳﺏ ﻭﺭﺻﺩ ﻭﺇﺩﺍﺭﺓ ﺃﻧﺷﻁﺔ ﺍﻵﻓﺎﺕ‬
‫(‬

‫‪ -2‬ﺍﻟﻧﻁﺎﻕ ‪SCOPE‬‬
‫ﻓﻲ ﻛﺗﺎﺑﺔ ﺍﻟﻧﻁﺎﻕ ‪ ،‬ﺍﻁﺭﺡ ﺍﻟﺳﺅﺍﻝ‪ .‬ﻣﺎ ﺍﻟﺫﻱ ﺳﻭﻑ ﻳﻐﻁﻳﻪ ﻫﺫﺍ ﺍﻷﺟﺭﺍء ؟ ﺻﻑ ﻣﺩﻯ ﻗﺎﺑﻠﻳﺔ ﺗﻁﺑﻳﻖ ﺍﻹﺟﺭﺍء‪ .‬ﻗﺩ‬
‫ﻳﻘﺗﺻﺭ ﺍﻟﻧﻁﺎﻕ ﻋﻠﻰ ﺳﺑﻳﻝ ﺍﻟﻣﺛﺎﻝ ﻋﻠﻰ ﺇﺩﺍﺭﺓ ﻭﺍﺣﺩﺓ ﺃﻭ ﻋﻣﻠﻳﺔ ﻭﺍﺣﺩﺓ ﺃﻭ ﻣﻬﻣﺔ ﻭﺍﺣﺩﺓ ﺃﻭ ﻗﺩ ﻳﻧﻁﺑﻖ ﻋﻠﻰ ﺍﻟﻌﺩﻳﺩ‪.‬‬
‫ﻣﺛﺎﻝ ‪ ) :‬ﺗﻧﻁﺑﻖ ﻓﻲ ﺟﻣﻳﻊ ﺍﻟﻣﻭﺍﻗﻊ ﻭﺍﻟﻣﻧﺎﻁﻖ ﻣﻥ ﺍﻟﻣﺻﺎﻧﻊ ﻭﺻﺎﻻﺕ ﺍﻟﻌﺭﺽ ﻓﻲ ﺷﺭﻛﺔ ‪( ...‬‬

‫‪ -3‬ﺍﻟﺗﻌﺭﻳﻔﺎﺕ ﻭﺍﻟﻣﺻﻁﻠﺣﺎﺕ ‪TERMS AND DEFINITIONS‬‬

‫ﺍﻛﺗﺏ ﺗﻌﺭﻳﻔﺎﺕ ﻷﻳﺔ ﻣﺻﻁﻠﺣﺎﺕ ﻭﻣﺻﻁﻠﺣﺎﺕ ﺗﻘﻧﻳﺔ ﻣﺳﺗﺧﺩﻣﺔ ﻓﻲ ‪.SOP‬‬
‫ﻣﺛﺎﻝ ‪.Pest: Insects, both flying and crawling ) :‬‬
‫‪Physical barrier: Device used to prevent entry of pests and vermin such as insect -‬‬
‫‪( screening, self-closing doors, air curtains, etc‬‬

‫‪ -4‬ﺍﻟﻣﺳﺅﻭﻟﻳﺎﺕ ﻭﺍﻟﻣﻬﺎﻡ ‪ROLES AND RESPONSIBILITY‬‬

‫ﻣﺛﺎﻝ‪:‬‬

‫ﺍﻟﻣﺳﻣﻰ ﺍﻟﻭﻅﻳﻔﻲ‬ ‫ﺍﻟﻣﺳﺅﻭﻟﻳﺔ‬

‫‪ ‬ﻛﻝ ﺍﻟﻣﻭﻅﻔﻳﻥ ﻭﺍﻟﺯﻭﺍﺭ‬ ‫‪ ‬ﻣﺳﺅﻭﻟﻭﻥ ﻋﻥ ﻣﺗﺎﺑﻌﺔ ﻭﺗﻧﻔﻳﺫ ﻫﺫﺍ ﺍﻹﺟﺭﺍء ﻭﻓﻘﺎ ﻟﻠﺗﻌﻠﻳﻣﺎﺕ‬
‫‪ ‬ﻗﺳﻡ ﺗﻭﻛﻳﺩ ﺍﻟﺟﻭﺩﺓ‬ ‫‪ ‬ﺍﻟﺗﺣﻘﻖ ﻣﻥ ﺍﻟﺗﻧﻔﻳﺫ ﺍﻟﻔﻌﺎﻝ ﻟﻺﺟﺭﺍء‬

‫‪ -5‬ﺍﻹﺟﺭﺍءﺍﺕ ‪ /‬ﺍﻟﻧﺷﺎﻁﺎﺕ ‪PROCEDURE/ACTIVITIES‬‬

‫ﻫﻧﺎ ﺗﺑﺩﺃ ﺑﺎﻟﺗﻔﺻﻳﻝ ﻓﻲ ﺍﻹﺟﺭﺍءﺍﺕ ﻭﺍﻟﺗﻌﻠﻳﻣﺎﺕ ﺑﻣﺎ ﻳﺧﺹ ﻁﺭﻳﻘﺔ ﺍﻟﻌﻣﻝ ﻫﺫﻩ ‪.‬‬
‫‪Eng. Jamal Zeineddin ‬‬

‫‪ -6‬ﺍﻟﻭﺛﺎﺋﻖ ﺫﺍﺕ ﺍﻟﺻﻠﺔ ‪Related Documentation‬‬

‫ﻗﻡ ﺑﺗﺳﺟﻳﻝ ﺍﻟﻣﺭﺍﺟﻊ ﻟﺟﻣﻳﻊ ﺍﻟﻭﺛﺎﺋﻖ ﺍﻷﺧﺭﻯ ﺫﺍﺕ ﺍﻟﺻﻠﺔ ‪ ،‬ﻋﻠﻰ ﺳﺑﻳﻝ ﺍﻟﻣﺛﺎﻝ ‪ ، SOP‬ﺍﻟﻧﻣﺎﺫﺝ ) ﺍﻟﺗﻲ ﺗﺳﺗﺧﺩﻡ ﻓﻲ ﺍﻟﻣﺗﺎﺑﻌﺔ ﻭﻣﺗﻌﻠﻘﺔ‬
‫ﻓﻲ ﻫﺫﺍ ﺍﻹﺟﺭﺍء ( ﺗﻌﻠﻳﻣﺎﺕ ﻋﻣﻝ ‪.. ,‬‬
‫ﻣﺛﺎﻝ ‪) :‬ﺳﺟﻝ ﻣﺗﺎﺑﻌﺔ ﻣﺻﺎﺋﺩ ﺍﻵﻓﺎﺕ ) ﺭﻗﻡ ﺍﻟﻧﻣﻭﺫﺝ ‪ ,( xxx‬ﺗﻘﺭﻳﺭ ﺍﻟﺷﺭﻛﺔ ﺍﻟﺧﺎﺭﺟﻳﺔ ‪ ,‬ﻣﺧﻁﻁ ﻣﻭﺍﻗﻊ ﺍﻟﻣﺻﺎﺋﺩ ‪( .... ,‬‬

‫‪ -7‬ﺗﺎﺭﻳﺦ ﺍﻟﺗﻌﺩﻳﻝ ‪AMEDMENT HISTORY‬‬

‫ﺭﻗﻡ ﺍﻟﻣﺭﺍﺟﻌﺔ‬ ‫ﺍﻟﺗﺎﺭﻳﺦ‬ ‫ﺭﻗﻡ ﺍﻟﺻﻔﺣﺔ‬ ‫ﺗﻔﺎﺻﻳﻝ ﺍﻟﺗﻌﺩﻳﻝ‬

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‫‪ -8‬ﺗﺫﻳﻳﻝ ﺍﻟﺻﻔﺣﺔ ‪Footer‬‬

‫‪ ‬ﺍﻟﻌﺑﺎﺭﺓ‪" :‬ﻫﺫﻩ ﻟﻳﺳﺕ ﻧﺳﺧﺔ ﻣﻌﺗﻣﺩﺓ ﻣﺎ ﻟﻡ ﻳﺗﻡ ﺧﺗﻣﻬﺎ ﺑﺎﻟﻠﻭﻥ ﺍﻷﺣﻣﺭ"‬
‫‪ ‬ﻣﻭﻗﻊ ﺍﻟﻣﻠﻑ‪ :‬ﻣﻭﻗﻊ ﻗﺎﻋﺩﺓ ﺍﻟﺑﻳﺎﻧﺎﺕ ﺣﻳﺙ ﻳﺗﻡ ﺣﻔﻅ ﺍﻟﻧﺳﺧﺔ ﺍﻟﻣﻁﺑﻭﻋﺔ‪.‬‬
‫‪ ‬ﺗﺎﺭﻳﺦ ﺍﻟﻁﺑﺎﻋﺔ‪ :‬ﺍﻛﺗﺏ ﺗﺎﺭﻳﺦ ﻁﺑﺎﻋﺔ ﺍﻟﻧﺳﺧﺔ‪.‬‬
‫‪ ‬ﺭﻗﻡ ﺍﻟﺻﻔﺣﺔ‪ :‬ﺇﻧﺷﺎء ﺭﻗﻡ ﺻﻔﺣﺔ ﺗﻠﻘﺎﺋﻲ ﻣﻥ ﺗﺫﻳﻳﻝ ﺍﻟﺻﻔﺣﺔ‬

‫ﻡ‪ .‬ﺟﻣﺎﻝ ﺯﻳﻥ ﺍﻟﺩﻳﻥ‬

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