Abstract

ICT has been playing a significant role in different organizational activities

especially in the areas of leadership. The progress ICT is making after its
introduction 1978 is significant in organizations for its use on making
organizational functions to get easier. organisations that manage to use and
take advantage of new technology will be likely to increase productivity and
affectivity, which means that fast adopters are likely to surpass their
competition. Environmental changes will therefore require organisations to
change the way they perform daily operations, meaning that leaders will be
facing a work environment that is different from before. This shift is believed to
be related to the increase in complex challenges that leaders are facing, such as
being able to adapt continuously rather than occasionally. Technological
improvements and digitalization are thereby assumed to fundamentally change
the underlying foundations of leadership within organisations.
The Addis Ababa revenue bureau has been using SIGTAS to modernize the
taxation process provide in the city’s administration. So far, the number of
researches conducted on the areas of ‘SIGTAS’ is few and almost there is no
research organized about the effect of ‘SIGTAS’ on leadership which can be
used to analyze the impact of the system on the management levels of the
revenue bureau. Therefore, this study is conducted to answer this question in
order to identify the effect of ICT (SIGTAS) on the leadership effectiveness in
bole sub city small tax payers’ branch office.
For the study, the researcher applies Quantitative research approach that
generates statistical data with large-scale survey research, using methods such
as close-ended questionnaires and/or structured interviews.