TUGAS RESUME

RESUME E-BOOK CHAPTER 10

Disusun oleh
Agam Fadhila
1708821018

UNIVERSITAS NEGERI JAKARTA

FAKULTAS EKONOMI DAN BISNIS

PROGRAM STUDI MANAJEMEN

MATA KULIAH BISNIS DIGITAL

2023
Here are attached some resumes or summaries from E-Book Chapter 10 as follows;

o Change as a result of digital business needs to be managed on two levels. First, the change that
needs to be managed as part of projects to introduce digital business. Second, organisation-wide
change is required for digital business. We focus on this change in this chapter.
o (Benjamin Disraeli) Disraeli's quote, referring to changes that need to be responded to in
government, could equally be applied to the responses that are necessary from an organisation
applying digital business practices
o Managing digital business transformation within a particular organisation it is possible to
anticipate many of the changes that will be required by learning lessons from the pioneers of
digital business
o Applying best practice and adopting risk management, it is possible to be proactive and manage
change successfully
o Approaches to managing changes to organisational processes and structures and their impact on
organisation staff and culture are known as change management
o The introduction of digital business often requires company staff to learn how to use new internal
information systems, but more significantly it will require new methods of working
o The changes experienced by staff tend to be greatest for large-scale projects which are intended
to assist digital business transformation
o Introduction of a digital system to support online sales or online procurement may introduce
major changes for staff working in these areas
o Digital business transformation Significant changes to organisational processes, structures and
system implemented to improve organisational performance through increasing the use of digital
media and technology platforms
o Change management Managing process, structural, technical, staff and culture change within an
organization
o The reasons behind a failed digital business project 470 Part 3 Implementation Note that this is
one example behind project failure in digital business where lack of education and buy-in from
staff was a major issue
o Managing staff responses to change is an important aspect of change. Managers will need to
consider how to achieve commitment and action from senior managers and also how to gain staff
acceptance of the new system and new working practices. Techniques that may be used are user
education, user involvement and achieving support from respected staff.