People-Centric Approach to Achieve

Digital Transformation

As the pandemic spreads, technological advancements that support

digital transformation have been important in assisting businesses in
responding to the crisis. It's evident that enterprise software-enabled
automation, cloud platforms, and data-driven management tools are set
to become long-term aspects of the company environment.

Companies that wish to be relevant and profitable in a competitive

market must undergo digital transformation. Getting rid of inefficient
working processes and modernizing systems and technologies to
increase efficiency is likely at the top of many executives' to-do lists this
year. The problem is that focusing just on the technical parts might
become tedious.
The true motivation for implementing a new digital system is to make
things easier and more efficient for your people. The key to a successful
digital transformation is to maintain a human-centered approach. If your
workplace is undergoing a technological transition, it's critical to protect
the company's most valuable asset- your employees.

What is Digital Transformation?

Integrating new technology and digital services into existing business
practices to expedite and optimize operations and add value to your end
product is what digital transformation is all about. This could entail
using new applications and digital tools, as well as storing and recording
data in novel ways.

Technology can be acquired almost anywhere, but your ability to adapt

to a more technologically sophisticated future is contingent on creating
the next generation of talent, closing the talent supply and demand gap,
and maximizing your own and others' potential.
Team Engagement
Any kind of transformation is challenging. If you want to make
significant changes in your business, you must guarantee that everyone
is on board, not just your leadership team. You cannot allow your team
to make major organizational choices, but integrating your team in a
process can help you get better results.

According to a McKinsey survey, while 84 percent of CEOs are

committed to big transformation changes, just approximately 45 percent
of frontline employees are on board. Clearly, connecting the connections
is a key barrier to implementing an effective approach.

This can be achieved in a number of ways:

● Get feedback from your co-workers on the adjustments you made.

● Keep your team informed about the implementation plan.
● Use internal marketing to entice the team to adopt new
technologies, even if they are hesitant.

An organization's transformation to the digital world can be

advantageous, but only if every team member agrees and welcomes the
transformation. Make sure you have a positive digital transformation
team that understands why the new technology is necessary and how it
may benefit you.

Train your employees and invest in them

It is crucial to train your staff, especially the less tech-savvy ones, in
order to keep them up to speed with the new tools and technology you're
implementing.
Also, keep in mind that different people learn in various ways and at
different rates. One demonstration session may be sufficient for certain
employees, while others may require numerous training days to master a
single piece of new technology. Experiment with various training
resources, such as hands-on learning and online training classes, and
allow your employees to choose how they want to learn.

The best way to use new technology is to learn how it works, which can
take some time, especially for members of the team who are not
technically inclined. To leverage digital transformation, however, it is
essential to invest in effective training.

Changes in the Digital transformation framework do not

impact every aspect of business
The digital transformation framework does not advocate significant
changes. It's easy to get carried away when you first start transforming
your business. It's crucial to look into the various technologies that are
available. Choose the one that will be easiest for people to implement,
and be selective in your decision. Remember that the goal of digitally
transforming your business operations is to simplify the targeted work
process and assist your staff in adapting. Make the process as simple as
possible. Consult the frontline staff if you have any questions about the
changes.

Expand your horizons

When it comes to a huge transition, avoid having constricted eyesight.
The goal of digital transformation services is to make life a bit easier and
better. A successful transformation plan entails making new
improvements to the company in order to increase efficiency and reduce
staff responsibilities. If correctly implemented, a digital revolution can
result in enhanced work habits, increased customer value, and reduced
workload for the team. Something is missing if your digital move doesn't
meet all the requirements.

Refocus the organization on change

Fundamental changes are easy notion to understand. Change, on the
other hand, is more likely to occur if it is driven from the top. That does
not imply a hierarchical or dictatorial structure or a fear-inducing
culture. It simply means "transformational" and "transactional"
leadership. When it comes to digital transformation, no meaningful
organizational change is feasible unless top leaders are identified and
developed from the start. It's obvious that leadership, both good and
terrible, has an impact on every area of a business.

The CEO or leading member of an organization is the single most

critical component that influences the effectiveness of change in that
organization. Furthermore, senior-most leaders' ideals, perspective,
ethics, and competence are crucial. Everything else in a company may
be copied, but not talent. So, if you want to have a significant influence,
invest in the best expertise where you will get the most return on
investment.

Conclusion
Technology is all about accomplishing a lot more with a limited number
of resources, but it only works when it's combined with the best human
skills. Technology leads to job automation and the elimination of
outdated employment, but it also produces new, alternative jobs. So, the
term "creative destruction" is applied to the invention. Any aspect of the
invention that is creative is dependent on individuals. As a consequence,
utilizing human adaptability to upskill and reskill the workforce can
benefit both humans and technology. Simply put, a fantastic idea is
worthless if there isn't a skilled workforce to put it into action.
Furthermore, if human minds are not integrated with technology, they
are significantly less useful. Leaders must first invest in people who can
make the new technology a success before they can invest in new
technology.

Resources:

https://hbr.org/2019/03/digital-transformation-is-not-about-technology

https://www.weforum.org/agenda/2017/03/the-digital-revolution-is-not-a
bout-technology-it-s-about-people

https://www.linkedin.com/pulse/digital-transformation-people-technolog
y-anshul-kapoor/

https://www.cio.com/article/3636338/digital-transformation-is-about-pe
ople-and-talent.html