Professional Documents
Culture Documents
CETRIX CLOUD
SERVICES
KSA
Version 2.0 | May 2021
TABLE OF
CONTENTS
Cetrix Deck Guidelines
• About Cetrix • International & Local Clients
• Cetrix Methodology • Testimonials
• Salesforce Overview • Customer Referrals
• Salesforce in Different Industries • Cetrix Proud Moments in KSA
• Hubspot Overview • Contact Us
• Hubspot Products
• Cetrix Proud Moments in KSA
ABOUT CETRIX
Our Mission and Vision
We are a software development company
offering a suite of services to help
connect you with your customers. For
over 10 years, we have been helping
enterprises around the world transform
their businesses and engage with their
customers by creating effective digital
solutions through innovative
technologies.
OUR STORY
Founded in 2011
Completed more than 300 projects
Our Team
Group of highly experienced Salesforce
architects, project managers, business
analysts, and UX/UI designers.
CETRIX STRATEGY
DIGITALLY PRO-ACTIVE
EXPERT
Expert business consultation, data analysis, marketing Customer-Centric, Responsible, Number #1 Salesforce
automation as well as development, integration, and cross- Delivering Partner in Saudi Arabia.
platform data migration.
Our Core Values
1 CERTIFIED
PARTNER
3 5/5 CUSTOMER
RATING
All our consultants are We are diligently focused on
Salesforce certified. our customer’s success
2 320+
SUCCESSFUL
4 CONSISTENCY WITH
AGILITY
PROJECTS our focus on our customer’s success,
320+ projects delivered whether it’s helping them achieve growth or
Globally and still counting. taking a product to market faster.
CETRIX CLOUD
METHODOLOGY
Roadmap strategy
At Cetrix, we understand
Businesses and the need to
discover the right strategy
and roadmap, hence we
follow a step-by-step
procedure in every project
Salesforce Silver Partner
Qualifying as a Salesforce Consulting Partner in 2015 is an achievement.
Cetrix is very proud of. Becoming a Silver Partner requires meeting numerous
Salesforce.com criteria for things such as sales performance, number of
Salesforce certified professionals and overall customer satisfaction. Partners
have proven their excellence and expertise, which is why we have maintained
our Partner status for 6 consecutive years, and we are officially The #1
Salesforce partner in KSA.
The Face of Sales is Changing “Collaboration happens with
lots of emails,Trusted
texts, calls,
Helping is the new selling there is potential loss of
information”.
“Complex to access real-time
information in different
systems, projects can slow
down due to this “Data entry will always be
inefficiency”. tedious, but I don’t want to
duplicate my efforts”.
68 %
+32% +34%
Sales revenue & Sales deal closure
win rate rate
In Today’s Complex Market,
Manufacturers Need to...
Target market
Salesforce for
every industry
From small businesses to
FORTUNE 500** companies,
over 150,000 Salesforce
customers are flourishing on
their secure, scalable cloud
platform.
ALL NON PROFIT COMPANIES GET 10 SALESFORCE
INDUSTRIES IN WHICH LICENSES FREE
SALESFORCE IS PRESENT
The Nonprofit Success Pack (NPSP)
An Entity-Relationship
Diagram (ERD) of how
HEDA works with each
database object and their
relationships.
INDUSTRIES IN WHICH
SALESFORCE IS PRESENT
Professional Services Industries- FINTECH
Why?
Challenge
Solution
FIGURE: VIEW OF PROPERTIES WITH EXPLORING 3D WALKING TOURS, FIGURE: EXAMPLES OF DYNAMIC MAPS
VIEW FLOOR PLANS, AND FLOOR SECTOR FEATURES (OPTIONAL) SHOWING DETAILED LOCATION OF PROPERTIES
WITH ZOOM +/- AND SATELLITE/MAP VIEWS
SEE HOW MANUFACTURERS ARE DELIVERING
INDUSTRIES IN WHICH PERSONALIZED CUSTOMER EXPERIENCES
SALESFORCE IS PRESENT
Manufacturing Industries
Why?
We have served more than 200 clients in different sectors and industries including several the fortune
500 businesses.
AND MORE...
"Finding the Cetrix website was my first touch with
inbound marketing – the more I read, the more
convinced I was that this was how we could really
start and grow a successful business,"
KOA found that their startup exceeded their expectations in many ways. As well
as enabling them to hit the ground running
Challenge Solution Result
The Solution From the onset, KOA used Cetrix’s
KOA is a startup in an already crowded Cetrix COS gave them a distinct advantage over
marketing automation tools to identify keywords
destination marketing arena with a lot of their competitors through its data collection and
clutter. They specialize in promote lodging in that would increase website ranking with search
manipulation features. It equipped KOA to:
Croatia. The KOA team felt that start-up engines. Cetrix allowed KOA to:
goals could be achieved by utilizing inbound • Better identify SEO terms enabling more
marketing techniques which the
• Identify keywords pertinent to their business.
targeted marketing and content. 70% increase in
competitors were not using. • Exploit those keywords in SEO for their bookings.
• Tailor discussion with potential clients which
website, landing pages, blogs and emails.
resulted in improved engagement. 65% increase in leads.
Gather pertinent information about customers
•
through calls-to-action.
• Deliver more engaging and relevant landing 50K website visits
pages. each month. This is over 3 times
• Identify which phase each client is at and post the projected figure.
• Use the dashboard as the new ‘home’ for Sales
personalized information relative to that
Managers.
client’s requirements.
Cetrix provided a full marketing platform for
this travel company. It would meet GET’s
entire e-marketing needs.
Now we have better visibility over our data due to the easy-to-
use built-in reporting tools
Challenge Solution
MISK Academy trains and equips Saudi nationals in • Develop an integrated system that is in line with MISKs operational
75%
•
Industry: Engineering & Technology Segment: Electrification, robotics, automation and motion portfolio
“Cetrix exceeded the expectations of the
client by providing extensive support even
after the project was live.”
-
The projects was successfully completed with full satisfaction Mobile app
Challenge Solution
Migration
• Avery Dennison with over 25,000 employees use • Cetrix analyzed the Salesforce Org to migrate to the Lightning Experience to
Salesforce as the heart of their operation and Sales. and prepared a detailed plan with the steps and stages of the migration Lightning
consisted of 16 sections.
• Client has been using Salesforce with the Classic mode
and there was a need to migrate the platform to Lightning • The risks for each section was analyzed separately and the preventive and
Experience to get the most out of evolving Salesforce correction plan was prepared for each section as part of the plan.
platform.
• Detailed project management schedule for completing each section was
70%
• The company wanted to use some of the new features prepared and resources allocated. faster employee
including using the Salesforce mobile app and optimizing onboarding
the whole business processes within the company for • A sever testing and multi-step deployment plan from Sandboxes to the
Sales and marketing. Production environment was planned and performed to minimize the risk
and make this a very smooth and hassle-free transition.
It is a fantastic CRM. It has infinite ability. The most important part of using
Salesforce is understanding all of its key features and how to operate it.
Challenge Solution
• Live nation with 10,000 employees has different divisions. • Cetrix designed the complete platform from scratch after 15 discovery meetings
with different managers at the company.
• One of the divisions for the VIPs needed to have a spate
Salesforce Org to manage their custom and unique business • The discovery meetings included detailed discussions about the needs and
processes. expectations of each manager with a different role.
The platform also included 4 methods of collecting payment from customers,
50%
•
• This included the comprehensive solution from the lead
generation, nurturing, offering the products and services and making it easy and feasible to select the preferred payment method
closing deals.
• Cetrix complete the custom development of the Sales Cloud platform with increase in Managers’
• The project was an integration of 2 Sales Cloud Orgs to one multiple integrations including the online payment systems. productivity compared
Marketing Cloud Org simultaneously. This was critical to make to the legacy system
• Cetrix did a very special task to integrate two instances of the Sales Cloud with
sure the company speak with one voice to its customers while
one instance of the Marketing Cloud which was successfully completed.
that they were using.
each department had its own business processes.
Salesforce helped us automate Without a doubt SF has a very Cetrix exceeded the
all our processes which reduced positive impact on our expectations of Janjoom by
the manual work significantly company especially on our providing extensive support
Sales team.. I’m sure SF will even after the project was live
have more business impact by
time.
50
“
It’s been an absolute delight using Hubspot. Their onboarding process is very
Extensive. Plus their native resources are a big help. They also have call back
Feature which saves money and time.
Abdul Sameer, Marketing Manager, Dana Bay
51
I feel privileged to recommend the services of Cetrix, I have been working with them for the
past 1 year now in developing our CRM & Lead Management platform and has never been
disappointed , They were keen to meet all the expectations; responsiveness to urgent
“
matters makes them one of the best partners that you should consider having.
• Delivers Everything.
• Send whatever you want to any place of your choosing.
• Use Mrsool ordering bot for easier order process.
• You can review your old orders and re-order them with just a click.
• You can order from multiple places in the same order.
• Covers all restaurants and stores in KSA.
• Pay the way you prefer.
• Live and direct chat with the driver. 54
55
Cetrix’s network of strategic alliances with the world’s top leading technology partners has driven
impressive value for our customers
SALESFORCE TRAINING,
DUBAI AWARDED
“MOST VALUABLE
CONTRIBUTOR” CETRIX AWARDS
CETRIX & SALESFORCE
AT CET CONFERENCE
“MOST VALUABLE
CONTRIBUTOR” CETRIX AWARDS
SALESFORCE
WORKSHOP HOSTED BY
SALESFORCE & CETRIX
SALESFORCE WORKSHOP
CONFERENCE, RIYADH
SALESFORCE
WORKSHOP HOSTED BY
CETRIX & SALESFORCE
CETRIX WORKSHOP, HYATT
REGENCY, RIYADH
CONTACT US
Mailing Address
Cetrix Cloud Services, Akaria Plaza, Gate
“D”, Level 6, Olaya Main Street, 11622,
Riyadh, Kingdom of Saudi Arabia
Phone Number
+966 11 486 8386
E-mail Address
info@cetrix-sa.com