ee &. TEST CODE eae FORM TP 2022282 MAY/JUNE 2022 CARIBBEAN EXAMINATIONS COUNCIL CARIBBEAN ADVANCED PROFICIENCY EXAMINATION®™ INFORMATION TECHNOLOGY UNIT 2-Paper 02 2 hours 30 minutes READ THE FOLLOWING INSTRUCTIONS CAREFULLY. 1. This paper consists of THREE sections and SIX questions. 2. Answer ALL questions. 3. Write your answers in the spaces provided in this booklet 4. DoNOT write in the margins. 5. If you need to rewrite any answer and there is not enough space to do so on the original page, you must use the extra lined page(s) provided at the back of this booklet. Remember to draw a line through your original answer. 6. Ifyou use the extra page(s) you MUST write the question number clearly in the box provided at the top of the extra page(s) and, where relevant, inelude the question part beside the answer. DO NOT TURN THIS PAGE UNTIL YOU ARE TOLD TO DO SO. -. Copyright © 2022 Caribbean Examinations Council All rights reserved.5 SECTION I: INFORMATION MANAGEMENT. Answer ALL questions. 1. @)_—_Adatabase is used by an international clothing retail chain with outlets in many Caribbean islands. Suggest how senior management can use this database when making decisions about products in relation to the following. + Location of products + Access to products + Querying data to determine trends or information needs “[3 marks] GO ON TO THE NEXT PAGE ‘DO NOT WRITE IN THIS AREA DO NOT WRITE IN THIS AREA | DO NOT WRITE IN THIS AREA4 (b) The customer service representatives at one of the clothing retail outlets maintain adatabase of customers and their orders. Table | isan extract from the clothing retail outlet’s database TABLE 1; EXTRACT FROM RETAIL OUTLET DATABASE PO NOT WRITE IN THIS AREA Cusomer I riestName| LastName | Address OMT Product | Quantity nae i Joan | Brathwaite | Saint Lucia] 50 | shirt 100 10.00 nz Gregg | Lynch | Trinidad | 051 | Pants 100 105.50 123 Hany | Goddard | Barbados | 052 | Beit 10 10.00 mW Joan | Brathwaite | Saint Lucia [033 [Dress 20 75.00 1a Kelly | Roberts _| st Vincent | 054 [Swimsuit] 200 $2.00 2 Gregg Lynch | Trinidad | 055 | Jacket 30 300.00 DO NOT WRITE IN THIS AREA DO NOT WRITE IN TuI8 AREA 02229020/MJ/CAPE 20: (9) Arecommendation was made for the database to be normalized. Identify TWO. features of Table | that justify this recommendation. [2 marks) GO ON TO THE NEXT PAGEiy 6 7 Gi) Show the resulting table(s) if the database were to be normalized to the second normal form (2NF). [10 marks} Total 15 marks GO ON TO THE NEXT PAGE (DO NOT WRITE IN THIS AREA DO NOT WRITE IN THIS AREA DO NOT WRITE IN THIS AREADO NOT WRITE IN THiS AREA DO NOT WRITE IN THIS AREA DONOT Waite IN THIS AREA 4 2 (@)__Atahealth testing facility, large volumes of data are stored, retrieved and transmitted daily in relation to patients, test results and other aspects of the testing facility The system at the health testing facility operates as follows: + Each patient has an ID number. * Data (ID number, Name, Date of test; Type of test, Test result) on each patient is stored in a database, + Anurse enters the patient’s ID number, name, type of test, date and cost of the test. + The total to be paid by the patient is calculated. + The customer pays for the test(s) taken + A detailed email is printed and given to the customer. ()_ Drawa Level | DED, with no more than three processes, to depict the flow of data in the system described above. [6 marks] Gi) A record is to be added to the patient table. Write an SQL statement to add data for patient Joan Burrows, whose ID number is 850230-045. She took a CAT scan on 3 March 2022 and the test result was normal. 13 marks] GO ON TO THE NEXT PAGE 02229020/MJ/CAPE 20225 (6) Amanager of a manufucturing plant designs and uses a relational database to monitor the usage of machines by operators. The manufacturing plant is divided into sections, with each section being responsible fora machine, and there are five to fifteen operators in each section. () Describe FULLY the relationship that exists between the ‘machine’ and the ‘operator’, [2 marks) (ii) Draw an entity-relationship diagram (ERD) for the manufacturing plant. [4 marks] Total 15 marks GO ON TO THE NEXT PAGE (02229020/MJ/CAPE 2022 DO NOT WI IN THIS AREA RITE IN THIS AREA DONOT Wh MRITEINTHISAREA BO NOT WRITEEo SECTION Il: USE OF INFORMATION TECHNOLOGY TOOLS x = | 3 (@)__Roberta wants to open a small business retailing beauty products. Explain why she should = utilize information technology (IT) tools to manage the day-to-day operations. Include 2 TWO reasons in your response. eS 2 is $ 5 — a S i 5 i & & fe ss DO NOT WRITE IN THIS AREA GO ON TO THE NEXT PAGE 02229020/MJ/CAPE 20:(b) Te an a ae TEIN THIS‘ AREA [4 marks] THISARES DO NOT WRITE IN GO ON TO THE NEXT PAGE (02229020/MJ/CAPE 2022 zi(©) Spreadsheet and database applications have several similarities. Describe TWO features i of spreadsheet applications that make them more appropriate than database applications for statistical use = < = = & = 5 = S 8 | oT one a | DO NOT WRITE IN THIS AREA THES ARE ‘DO NOT WRITE IN Tis GO ON TO THE NEXT PAGE (02229020/MJ/CAPE 2022“1a 7] (4) Roberta decided to create presentations for her customers to share information about the correct use of several of the products she is retailing, i) i State the TWO most appropriate formats that may be Used in the presentations designed for a group of her customers. Give a reason for your answer in (d) (i). “TT mark] Total 15 marks GO ON TO THE NEXT PAGE TReRRnwrae ane:r “ 1 4. (@)_—_ Roger is a coach of cricket, basketball, netball and football at a semi-professional club. However, afiera couple of months, he noted that his players’ techniques were not improving, (Explain how Roger can use TWO emerging techn during his tr sessions to gather information for analysis to address this problem, DO NOT WRITE IN THIS AREA DO NOT WRITE IN THIS AREA | DO NOT WRITE IN THIS AREA, GO ON TO THE NEXT PAGE 02229020/MI/CAPE 2022Pn [- + ids (Discuss TWO communicati 4 on tools that may be used by Roger to share his analysis with the players and to receive their feedback, (6 marks} GO ON TO THE NEXT PAGE (02229020/MJ/CAPE 20228 | El |g) gg BS 7 3 BR | ia og = z= & is ie g b = 2 & | 2 | : ES) r “ 7 (6) A.company has approached Roger with information about the players’ training ability, which is different from what he gleaned in his analysis. (Outline TWO ways in which the company should c6bfirm the reliability of the information, [4 marks] (ii) Identify ONE information source, other than the club, from which the company could have obtained the information about the players’ training ability. [mark] Total 15 marks GO ON TO THE NEXT PAGE 02229020/MJ/CAPE 2022ATG: ~] SECTION III: SOCIAL, ORGANIZATIONAL AND PERSONAL ISSUES Answer ALL questions. % © Restrictions were placed on the movement of persons which impacted thle ability to other thas te business atvits in thei day-to-day ives. deny TWO pace other than online shopping and e-learning, in which information technology played a Significant role in innovating existing processes, 2 marks} (©) Sherri spends many hours day on her computer and the Internet where she does most of ber shopping and assists her son with his onfine clases. Her friends are concerned that she may be vulnerable to various computer and cyber erimes (© Hdentify THREE computer or cyber crimes that can affect Sherr [3 marks] Gi) Discuss TWO strategies that Sherri can use 1 minimize her exposure to computer ‘or cybercrimes, [4 marks) GO ON TO THE NEXT PAGE 02229020/MJ/CAPE 2022DO NOT WRITE IN THIS AREA DO NOT WRITE IN THIS AREA DO NOT WRITE IN THIS AREA r a 1 (©) Every two years, Sherri’s workplace usually changes employees’ computers and other hardware devices. (Outline TWO reasons why the disposal of hardware devices may be challenging for Sherri’s workplace. eb marks] (ii) Describe ONE strategy that may be used by Sherri’s workplace to assist with the disposal of hardware. [2 marks} Total 15 marks GO ON TO THE NEXT PAGE 02229020/MJ/CAPE 2022(a) [4 marks} (©) Inorder to facilitate e-learning, the Ministry of Education loaned several electronic devices to students. Describe ONE licensing arrangement that would allow the ministry to place software on all the electronic devices, “TS marks} GO ON TO THE NEXT PAGE § 02229020/MJ/CAPE 2022 he AUER WLU | 2DO NOT WRITE IN THIS AREA DO NOT WRITE IN THIS AREA DO NOT WRITE INTHISAREA © (02229020/MI/CAPE 20 -19- 7 ‘The Ministry of Education recommends that young children studying in an o: environment take regular breaks away from the computer screen, Outline TWO health and safety risks associated with extensive computer use. [4 marks} GO ON TO THE NEXT PAGE| i -20- (a in education with respectto ee that would nece!ta be protected in the education U1 mark] (i) Describe ONE policy that should be included in the Ministry of Education Internet policy document. 2 marks) (i) Tdentity ONE other means by which the Ministry of Education could safeguard its information resources U1 marig Total 15 marks END OF TEST IF YOU FINISH BEFORE TIME IS CALLED, CHECK YOUR WORK ON THIS TEST, 02229020/MI/CAPE 2022 [ie tT te