ORGANIZATION & MANAGEMENT

PERFORMANCE TASK
Company Name: Kylie Cosmetics

Entrepreneur: Kylie Jenner

•Best features of the company

-The company focuses and sets trends in the

Industry

-Kylie Cosmetics uses distinct social media

platforms to market itself

-The products are proven to be high quality

•Major problems that the company faced

-Eyeshadow Palettes that Caused Headaches

=Kylie Cosmetics looked into the complaint

and insisted that the palettes were safe to use.

-Ants Found in Packages

=Kylie Cosmetics reached out to the customer to apologize and send her a replacement,

--Shipping Packages Without Products

=Kylie Cosmetics offered refunds and replacements for almost all customers who claimed to its
customer service team,

•Strengths and weaknesses of the company that led to it’s success

-Kylie Jenner comes from a very well known family clan, this greatly influenced her company’s fame
in the makeup Industry. Although her company faced a ton of backlash over the years, her company
continues to strive today thanks to the support of fans both her own and fans of the Kardashians-
Jenner Clan.

•My Standards of a Manager

•A manager with good decision making skills

•A manager with strong leadership skills

•A manager who is creative

•A manager with strategic thinking

•A manager who is good with problem solving

Submitted by: Yzabel Pernitez Submitted to: Mdm. Cheryl Garciano