The document discusses planning and facilitating workshops. It covers choosing an appropriate room, managing participant invitations, wrapping up the workshop, and documenting outcomes. It also describes using workshops for software project planning, organizational retrospectives, and new hire training. Additional sections explore modeling processes and services as a cooperative game and identifying key elements for building process models.
The document discusses planning and facilitating workshops. It covers choosing an appropriate room, managing participant invitations, wrapping up the workshop, and documenting outcomes. It also describes using workshops for software project planning, organizational retrospectives, and new hire training. Additional sections explore modeling processes and services as a cooperative game and identifying key elements for building process models.
The document discusses planning and facilitating workshops. It covers choosing an appropriate room, managing participant invitations, wrapping up the workshop, and documenting outcomes. It also describes using workshops for software project planning, organizational retrospectives, and new hire training. Additional sections explore modeling processes and services as a cooperative game and identifying key elements for building process models.