Professional Documents
Culture Documents
REPORT ON
A study on Delhi Tourism
INDUKAKA IPCOWALA INSTITUTE OF MANAGEMENT (I2IM)
CHAROTAR UNIVERSITY OF SCIENCE AND TECHNOLOGY
(CHARUSAT)
Prepared by
PARTH PATEL
ID No: 19BBA088
BBA PROGRAMME,
SEMESTER – 5
UNDER THE GUIDANCE OF
Mr. Pranav Desai
Submitted to
FACULTY OF MANAGEMENT STUDIES
CHAROTAR UNIVERSITY OF SCIENCE AND TECHNOLOGY
(CHARUSAT)
Date: - 28/11/2021
ACKNOWLEDGEMENT
On the outset of this report, I would like to extend my sincere thanks towards the entire personage who
have helped me in this report. With their active guidance, help, cooperation, and encouragement. I
would not have headway in this report.
I am extremely thankful and pay my gratitude to my Professor Dr. Pranav Desai for his valuable
guidance and support on completion in this project.
I also acknowledge with a great sense of reverence, my gratitude towards my parents and my family
members, who has supported me morally as well as economically.
Date: - 28/11/2021
1.0 Introduction to Delhi
2 Language
2.1 Ecology
2.2 Economy of Delhi
Delhi Tourism, a government undertaking facilitating tourism since 1975 will take you to a
guided tour of the Delhi through this website which explores the wonders of this city be it its
heritage, the art and crafts, the diverse cuisine and culture.
A symbol of the country’s rich past and thriving present, Delhi is a city where ancient and
modern blend seamlessly together. It is a place that not only touches your pulse but even fastens
it to a frenetic speed. Home to millions of dreams, the city takes on unprecedented
responsibilities of realizing dreams bringing people closer and inspiring their thoughts.
Just a century ago, the British moved the seat of their empire from Kolkata to Delhi. And it has
been the Capital of India ever since. Now a thriving, cosmopolitan metro, the city has much to
celebrate as it has already reached the milestone of completing 100 years as a Capital. With a
history that goes back many centuries, Delhi showcases an ancient culture and a rapidly
modernizing country. Dotted with monuments there is much to discover here. The seat of many
powerful empires in the past, its long history can be traced in its many carefully-preserved
monuments, ancient forts and tombs.
All this is combined with the best features of a modern city such as a metro system, bustling
markets and fabulous eating places. The past and the present meld seamlessly together, making
centuries-old monuments a part of the city’s daily life. Delhi is very much a history’s child. The
story of the city is as old as the epic Mahabharata, when the town was known as Indraprastha,
where Pandavas used to live. Over the centuries, eight more cities came alive adjacent to
Indraprastha: Lal Kot, Siri, Dinpanah, Quila Rai Pithora, Ferozabad, Jahanpanah, Tughlakabad
and Shahjahanabad. Many empires rose to the heights of their power and were destroyed here.
Among the prominent dynasties which made Delhi their capital were the Tughlaqs, the Khiljis
and the Mughals.
Even today, one can have a fascinating glimpse into the past in Old Delhi, with its labyrinth of
narrow lanes, old havelis, and colorful bazaars. Rickshaws wind their way through this crowded,
bustling capital of the Mughals, where life continues, much as it did hundreds of years ago. It is
home to three World Heritage monuments—Qutub Minar, Red Fort and Humayun’s Tomb that
have survived many centuries, and give an idea of architectural wonders created by emperors in
the past. Central Delhi, with its tree-lined avenues, imposing structures and buildings such as the
Rashtrapati Bhavan, Parliament House and India Gate, reflect Delhi’s colonial past. A number of
museums provide a glimpse into the country’s fascinating history.
But the modern Delhi has a lot more to offer. Delhi has a modern, well-planned and extensive
Metro network that connects all corners of Delhi; this network is still growing. New roadways
and flyovershave improved connectivity, the latest of which is the Signature Bridge, an
ambitious project of Delhi Tourism, which is under construction at Wazirabad – it promises to be
a landmark.
New malls and entertainment centres jostle for space with a growing number of brand new
hospitals, residential complexes, and sporting facilities. Delhi is now a dream destination for
those seeking expert medical attention and superior OPD and IPD facilities. Thanks to the advent
of the Commonwealth Games, there are world-class stadia like the revamped Nehru Stadium that
can be accessed by one and all, throughout the year. All of this has been developed and sustained
while maintaining Delhi’s green cover, a unique feature that distinguishes this truly global
metropolis from other cities in the world where the tree line is subdued by skyscrapers.
Besides the Metro, which connects all of Delhi’s landmarks to the city centre as well as most
suburbs, the new, a fun way to explore Delhi is by booking a HOHO bus tour. Hop on- Hop off
buses, better known as HO – HOs, have been introduced by Delhi Tourism for visitors who wish
to tour the city in a single day. With so many transport options, visitors now have the ability to
go wherever they want – and there are a lot of places to see and a lot of things to do here. There
are the age old-yet-perfectly preserved, sprawling heritage complexes featuring architecture from
the Mughal and Tughlaq periods.
The revamped Indira Gandhi International airport, now Terminal 3, provides visitors with their
first experience of a modern, world-class city which is keeping pace with the best in the world.
Terminal 3, from where international and many domestic carriers operate, has facilities which
are on par with the world’s most modern airports. The Airport Metro Express, which takes one to
the rail station in the heart of the city, in just 17 minutes, provides easy connectivity for visitors.
Whether you are travelling to Old Delhi, to Connaught Place or to Dilli Haat, the metro provides
an easy way of getting around the city. The numerous flyovers, wide roads and bus and auto
services also ensure that it is easy to explore the city.
New additions to the city, such as Akshardham Temple and also the Lotus Temple are also great
places to visit and give an idea of its multi-faceted culture. Delhi is also gaining recognition as a
cultural destination. Delhi Tourism’s major festivals—namely, the International Kite Festival,
Magic Festival, Itra and Sugandhi Mela, Mango Festival, Dilli ke Pakwaan, and Garden Tourism
Festival are becoming an integral part of Delhi’s cultural heritage.
No visit to Delhi is complete without an experience of its famed specialties such as its delicious
curries, barbecued tikkas and kebabs. It is also a shoppers’ haven, whether you want to pick up
some rich, woven silks, handicrafts, or ethnic cushions for your home. For cuisine of different
Indian states and an array of Indian art and craft there are three Dilli Haats in Delhi at INA,
Pitampura and the brand new Dilli Haat at Janakpuri.
It is time to celebrate this city which is a symbol of the country’s rich past and thriving present.
As a Capital city it is fittingly a window to the country. So come and look out of the window and
discover a whole new city of numerous stories and experiences.
Languages
Languages in Delhi (2011)[208]
Hindi (81.26%)
Punjabi (5.2%)
Urdu (5.17%)
Bhojpuri (1.35%)
Bengali (1.28%)
Others (5.74%)
According to the 50th report of the commissioner for linguistic minorities in India, which was
submitted in 2014, Hindi is Delhi's most spoken language, with 80.94% speakers, followed
by Punjabi (7.14%), Urdu (6.31%) and Bengali (1.50%). 4.11% of the Delhites speak other
languages.[209] Hindi is also the official language of Delhi while Urdu and Punjabi have been
declared as additional official languages.[209]
First Language
1. Hindi
2. Urdu
3. English
Second Language
1. English
Third language
1. Urdu
2. Punjabi
3. Bengali
4. Sindhi
5. Tamil
6. Telugu
7. Malayalam
8. Kannada
9. Gujarati
10. Marathi
11. Sanskrit
12. Persian
13. Arabic
Ecology
Delhi is located in Northern India, at 28.61°N 77.23°E. The city is bordered on its northern,
western, and southern sides by the state of Haryana and to the east by that of Uttar Pradesh (UP).
Two prominent features of the geography of Delhi are the Yamuna flood plains and the Delhi
ridge. The Yamuna River was the historical boundary between Punjab and UP, and its flood
plains provide fertile alluvial soil suitable for agriculture but are prone to recurrent floods. The
Yamuna, a sacred river in Hinduism, is the only major river flowing through Delhi. The Hindon
River separates Ghaziabad from the eastern part of Delhi. The Delhi ridge originates from
the Aravalli Range in the south and encircles the west, northeast, and northwest parts of the city.
It reaches a height of 318 m (1,043 ft) and is a dominant feature of the region.[77] In addition to
the wetlands formed by the Yamuna river, Delhi continues to retain over 500 ponds (wetlands <
5 ha), that in turn support considerable number of bird species. Delhi's ponds, despite
experiencing ecological deterioration due to garbage dumping and concretization, supports the
largest number of bird species known to be using ponds anywhere in the world.[79] Existing
policy in Delhi prevents the conversion of wetlands and, quite inadvertently, has led to the city's
ponds becoming invaluable refugia for birds
Economy of Delhi
Delhi is the largest commercial center in northern India. As of 2016 recent estimates of the
economy of the Delhi urban area have been around $370 billion (PPP metro GDP) ranking it
either the most or second-most productive metro area of India.[20] The nominal GSDP of the
NCT of Delhi for 2016–17 was estimated at ₹6,224 billion (US$83 billion), 13% higher than in
2015–16.[147][12] As per the Economic survey of Delhi (2005–2006), the tertiary
sector contributes 70.95% of Delhi's gross SDP followed by secondary and primary sectors
with 25.20% and 3.85% contributions, respectively.[148] Delhi's workforce constitutes 32.82% of
the population, and increased by 52.52% between 1991 and 2001.[149] Delhi's unemployment rate
decreased from 12.57% in 1999–2000 to 4.63% in 2003.[149] In December 2004, 636,000 people
were registered with various employment exchange programs in Delhi.[149]
The Khari Baoli market in Old Delhi is one of the oldest and busiest in the city.
In 2001 the total workforce in national and state governments and the quasi-government sector
was 620,000, and the private sector employed 219,000.[149] Key service industries are
information technology, telecommunications, hotels, banking, media and tourism.
[150] Construction, power, health and community services and real estate are also important to the
city's economy. Delhi has one of India's largest and fastest growing retail industries.
[151] Manufacturing also grew considerably as consumer goods companies established
manufacturing units and headquarters in the city. Delhi's large consumer market and the
availability of skilled labour has also attracted foreign investment. In 2001, the manufacturing
sector employed 1,440,000 workers and the city had 129,000 industrial units.[152]
Utility services
Delhi's municipal water supply is managed by the Delhi Jal Board (DJB). As of June 2005, it
supplied 650 million gallons per day (MGD), whereas the estimated consumption requirement is
963 MGD.[153] The shortfall is met by private and public tube wells and hand pumps. At
240 MGD, the Bhakra storage is DJB's largest water source, followed by the Yamuna
and Ganges rivers. Delhi's groundwater level is falling and its population density is increasing,
so residents often encounter acute water shortage.[153] Research on Delhi suggests that up to half
of the city's water use is unofficial groundwater.[154]
In Delhi, daily domestic solid waste production is 8000 tons which is dumped at
three landfill locations by MCD.[155] the daily domestic waste water production is 470 MGD and
industrial waste water is 70 MGD.[156] a large portion of the sewage flows untreated into the
Yamuna River.[156]
The city's electricity consumption is about 1,265 kWh per capita but the actual demand is higher.
[157] In Delhi power distribution is managed by TPDDL and BSES Yamuna & BSES Rajdhani
since 2002. The Delhi Fire Service runs 43 fire stations that attend about 15,000 fire and rescue
calls per year.[158] The state-owned BSNL and private enterprises such as Airtel, Vi, Jio, and
provide telephone and cell phone services to the city. Cellular coverage is available
in GSM, CDMA, 3G, 4G and 4G+.
Transport
Main article: Transport in Delhi
Air
Indira Gandhi International Airport's new terminal in Delhi. It is the busiest airport in South
Asia.[159] Shown here is the immigration counter in Terminal 3.
Indira Gandhi International Airport, situated to the south-west of Delhi, is the main gateway
for the city's domestic and international civilian air traffic. In 2015–16, the airport handled more
than 48 million passengers,[160] making it the busiest airport in India and South Asia. Terminal 3,
which cost ₹96.8 billion (US$1.3 billion) to construct between 2007 and 2010, handles an
additional 37 million passengers annually.[161] In 2010, IGIA was conferred the 4th best airport
award in the world in the 15–25 million category, by Airports Council International. The
airport was rated as the Best airport in the world in the 25–40 million passengers category in
2015, by Airports Council International. Delhi Airport was awarded The Best Airport in Central
Asia and Best Airport Staff in Central Asia at the Skytrax World Airport Awards 2015.[162]
[163] Hindon Domestic Airport in Ghaziabad was inaugurated by Prime Minister Narendra Modi
as the second airport for the Delhi-NCR Region on 8 March 2019.[164] A second international
airport open for commercial flights has been suggested either by expansion of Meerut
Airport or construction of a new airport in Greater Noida.[165] The Taj International
Airport project in Dewar has been approved by the Uttar Pradesh government.[166]
Road
The Delhi Transport Corporation operates three types of compressed natural gas buses, the
world's largest fleet.[121][169] The red- and green-roofed buses seen in the picture have low floors
whereas the orange buses have standard height. The elevated Delhi metro is seen above
in Azadpur.
The cycle rickshaw and the auto rickshaw are commonly used in Delhi for travelling short
distances.
Delhi has the highest road density of 2103 km/100 km2 in India.[170] It is connected to other parts
of India by five National Highways: NH 1, NH 2, NH 8, NH 10 and NH 24. The Delhi–
Mumbai and Delhi–Kolkata prongs of the Golden Quadrilateral start from the city. The city's
road network is maintained by MCD, NDMC, Delhi Cantonment Board, Public Works
Department (PWD) and Delhi Development Authority.[171]
Buses are the most popular means of road transport catering to about 60% of Delhi's total
demand.[172] Delhi has one of India's largest bus transport systems. In 1998, the Supreme Court
of India ruled that all public transport vehicles in Delhi must be fuelled by compressed natural
gas (CNG) to tackle increasing vehicular pollution.[173] The state-owned Delhi Transport
Corporation (DTC) is a major bus service provider which operates the world's largest fleet of
CNG-fuelled buses.[174][175] In addition, cluster scheme buses are operated by Delhi Integrated
Multi-Modal Transit System (DIMTS) with the participation of private concessionaires and
DTC.[176][177] In December 2017, the DTC and cluster buses carried over 4.19 million passengers
per day.[178] Kashmiri Gate ISBT, Anand Vihar ISBT and Sarai Kale Khan ISBT are the
main bus terminals for outstation buses plying to neighboring states. Delhi's rapid rate of
economic development and population growth has resulted in an increasing demand for
transport, creating excessive pressure on the city's transport infrastructure. To meet the transport
demand, the State and Union government constructed a mass rapid transit system, including the
Delhi Metro.[179] Delhi Bus Rapid Transit System runs between Ambedkar Nagar and Delhi
Gate.
Personal vehicles especially cars also form a major chunk of vehicles plying on Delhi roads. As
of 2007, private vehicles account for 30% of the total demand for transport.[179] Delhi has the
highest number of registered cars compared to any other metropolitan city in India.[180] Taxis,
auto rickshaws, and cycle rickshaws also ply on Delhi roads in large numbers. As of 2008, the
number of vehicles in the metropolitan region, Delhi NCR, was 11.2 million (11.2 million).
[181] In 2008, there were 85 cars in Delhi for every 1,000 of its residents.[182] In 2017, the number
of vehicles in Delhi city alone crossed the ten million mark with the transport department
of Delhi Government putting the total number of registered vehicles at 10,567,712 until 25 May
of the year.[183]
Railway
A platform of the New Delhi railway station shows a passenger train and freight which awaits
pick up or transportation to other destinations. The pedestrian bridge overhead connects the
platforms.
Delhi is a major junction in the Indian railway network and is the headquarters of the Northern
Railway. The main railway stations are New Delhi, Old Delhi, Hazard Nizamuddin, Anand
Vihar, Delhi Sarai Rohilla and Delhi Cantt.[179] The Delhi Metro, a mass rapid transit system
built and operated by Delhi Metro Rail Corporation (DMRC), serves many parts of Delhi and
the neighbouring cities Ghaziabad, Faridabad, Gurgaon and Noida.[184] As of August 2018,
the metro consists of eight operational lines with a total length of 296 km (184 mi) and 214
stations, and several other lines are under construction.[185] The Phase-I was built at a cost of
US$2.3 billion and the Phase-II was expected to cost an additional ₹216 billion (US$2.9 billion).
[186] Phase-II has a total length of 128 km and was completed by 2010.[187] Delhi
Metro
Delhi Metro is widely used Delhi- NCR.
Delhi Metro is being built and operated by the Delhi Metro Rail Corporation
Limited (DMRC), a state-owned company with equal equity participation from the Government
of India and the Government of the National Capital Territory of Delhi. However, the
organization is under the administrative control of the Ministry of Urban Development,
Government of India. Besides the construction and operation of Delhi Metro, DMRC is also
involved in the planning and implementation of metro rail, monorail, and high-speed rail projects
in India and providing consultancy services to other metro projects in the country as well as
abroad. The Delhi Metro project was spearheaded by Padma Vibhushan E. Sreedharan, the
managing director of DMRC and popularly known as the "Metro Man" of India. He famously
resigned from DMRC taking moral responsibility for a metro bridge collapse, which took five
lives. Sreedharan was awarded the Legion of Honour by the French Government for his
contribution to Delhi Metro.
Demographics
See also: Ethnic groups in Delhi
hidePopulation Growth of Delhi
Census Population %±
1901 405,819 —
source:[191]
† Huge population rise in 1951 due to large
scale migration after Partition of India in 1947.
According to the 2011 census of India, the population of NCT of Delhi is 16,753,235. The
corresponding population density was 11,297 persons per km2 with a sex ratio of 866 women per
1000 men, and a literacy rate of 86.34%. In 2004, the birth rate, death rate and infant mortality
rate per 1000 population were 20.03, 5.59 and 13.08, respectively.[192] In 2001, the population of
Delhi increased by 285,000 as a result of migration and by 215,000 as a result of natural
population growth,[192] which made Delhi one of the fastest-growing cities in the world. Dwarka
Sub City, Asia's largest planned residential area, is located within the National Capital Territory
of Delhi.[193] Urban expansion has resulted in Delhi's urban area now being considered as
extending beyond the NCT boundaries to incorporate the towns and cities of neighbouring states
including Faridabad and Gurgaon of Haryana, and Ghaziabad and Noida of Uttar Pradesh,
the total population of which is estimated by the United Nations at over 28 million. According to
the UN this makes Delhi urban area the world's second-largest, after Tokyo,
[8] although Demographia declares the Jakarta urban area to be the second-largest.[194] the 2011
census provided two figures for urban area population: 16,314,838 within the NCT boundary,
[195] and 21,753,486 for the Extended Urban Area.[ The 2021 regional plan released by
Festivals
More than a quarter of the immigrants in Delhi are from Bihar and neighboring states. Chhath, a
festival of rural Bihar is now popular in Delhi.[221]
International Trade Fair (IITF), organised by ITPO is the biggest cultural and shopping fair of
Delhi which takes place in November each year and is visited by more than 1.5 million peopl
Cuisine
Main article: Indian cuisine
The kitchen of Karim's, Old Delhi, a historic restaurant located near Jama Masjid. Established in
1913, the restaurant has been described as "arguably the city's most famous culinary destination"
As India's national capital and centuries old Mughal capital, Delhi influenced the food habits of
its residents and is where Mughlai cuisine originated. Along with Indian cuisine, a variety of
international cuisines are popular among the residents The dearth of food habits among the city's
residents created a unique style of cooking which became popular throughout the world, with
dishes such as Kebab, biryani, tandoori. The city's classic dishes include butter chicken, dal
makhani, shah pander, aloof chat, chat, dacha ballad, kachori, gol gappe, samosa, chole
bhature, chole kulche, gulab jamun, jalebi and lassi.
The fast living habits of Delhi's people has motivated the growth of street food outlets.[233]: 41 A
trend of dining at local dhabas is popular among the residents. High-profile restaurants have
gained popularity in recent years, among the popular restaurants are the Karim Hotel, the Punjab
Grill and Bukhara.[234] The Gali Paranthe Wali (the street of fried bread) is a street in Chandni
Chowk particularly for food eateries since the 1870s. Almost the entire street is occupied by fast
food stalls or street vendors. It has nearly become a tradition that almost every prime minister of
India has visited the street to eat paratha at least once. Other Indian cuisines are also available in
this area even though the street specialises in north Indian food
Education
Main articles: Education in Delhi and List of schools in Delhi
The Lady Hardinge Medical College, the pharmacy of which is shown here in 1921, is the city's
oldest women's medical college.
The Indraprastha College for Women, established in 1924 is the city's oldest women's college for
the arts and sciences.
Jamia Millia Islamia university was established in 1920 by M. A. Ansari and Zakir Hussain both
major figures in the Indian Independence movement.
A Delhi government school student writing down the names of fruits and vegetables.
Private schools in Delhi—which use either English or Hindi as the language of instruction—are
affiliated to one of three administering bodies, the Council for the Indian School Certificate
Examinations (CISCE), the Central Board for Secondary Education (CBSE)[236] or the National
Institute of Open Schooling (NIOS). In 2004–05, approximately 1,529,000 students were
enrolled in primary schools, 822,000 in middle schools and 669,000 in secondary schools across
Delhi.[237] Female students represented 49% of the total enrolment. The same year, the Delhi
government spent between 1.58% and 1.95% of its gross state domestic product on education.
Vision of Delhi
VISION OF DELHI TOURISM To showcase the rich cultural heritage of the city, develop recreational
facilities to the tourist, promote Delhi as one of the most popular and preferred tourist destinations and
to increase the number of foreign tourist arrivals which will contribute to the economy of the city and
generate additional employment opportunities. To make Delhi’s tourism eco-friendly and cultural
heritage destination, there is a need to spread awareness among tourists as well as its citizens regarding
Delhi's glorious past.
History of Delhi
Delhi, the capital of India has a strong historical background. It was ruled by some of the most
powerful emperors in Indian history.
The history of the city is as old as the epic Mahabharata. The town was known as Indraprastha,
where Pandavas used to live. In due course eight more cities came alive adjacent to Indraprastha:
Lal Kot, Siri, Dinpanah, Quila Rai Pithora, Ferozabad, Jahanpanah, Tughlakabad and
Shahjahanabad.
Delhi has been a witness to the political turmoil for over five centuries. It was ruled by the
Mughals in succession to Khiljis and Tughlaqs.
In 1192 the legions of the Afghan warrior Muhammad of Ghori captured the Rajput town, and
the Delhi Sultanate was established (1206). The invasion of Delhi by Timur in 1398 put an end
to the sultanate; the Lodis, last of the Delhi sultans, gave way to Babur, who, after the battle of
Panipat in 1526, founded the Mughal Empire. The early Mughal emperors favoured Agra as their
capital, and Delhi became their permanent seat only after Shah Jahan built (1638) the walls of
Old Delhi.
From Hindu Kings to Muslim Sultans, the reins of the city kept shifting from one ruler to
another. The soils of the city smell of blood, sacrifices and love for the nation. The old 'Havelis'
and edifices from the past stand silent but their silence also speaks volumes for their owners and
people who lived here centuries back.
In the year 1803 AD, the city came under the British rule. In 1911, British shifted their capital
from Calcutta to Delhi. It again became the center of all the governing activities. But, the city has
the reputation of over throwing the occupants of its throne. It included the British and the current
political parties that have had the honour of leading free India.
modern Delhi, popularly known as Lutyens' Delhi, bears a striking contrast to Old Delhi with
respect to architecture, building materials and layout. However, Modern Delhi itself dates back
to over a century when the British shifted their capital from Calcutta to Delhi. New Delhi, as it is
known today, designed by Lutyens, has wide-open lanes, avenues and buildings that are worth
traveling across the globe for.
National Museum, at par with any international museum, is an important place to visit in
modern Delhi. Here, you can catch glimpses of the rich historical past of India, from the ancient
period to the medieval ages.
National Rail Museum documents the more than 150-year-old history of Indian railways,
including the first steam engine that ran from Thane, Mumbai in 1853 that marked the beginning
of Indian Railways.
Modern Delhi
has some popular temples of Modern India that are known not only for their religious
significance but also for their experimental designs that challenge conventional architectural
standards. The Lakshmi Narayan Temple (Birla Temple), built by the Birlas, is dedicated to the
worship of Lord Lakshmi Narayan (Vishnu). Another temple worth a visit on your tour of
Modern Delhi is the Lotus Temple built by followers of the Bahai faith. Built in the shape of a
blooming lotus, the temple draws thousands of tourists each day.
The newly built Akshardham temple is a very popular destination for tourists and Delhites. The
temple is situated on the banks of Yamuna River, and is besides the Common Wealth Games
village.
New Delhi has memorials of famous freedom fighters and National leaders. Raj Ghat, Shanti
Van, Shakti Sthal are the resting place of Mahatma Gandhi, Jawaharlal Nehru and Indira
Gandhi respectively. You can also visit the Teen Murti Bhavan (Nehru Memorial Museum),
Gandhi Smriti and Indira Gandhi Memorial.
The capital has a charming mix of old and new world. On one side you can see
Old architectural sites, buzzing streets and exotic markets, and on the other side Delhi
has magnificent Malls, swan by overbridges, modern opulent high rise buildings and lots of
greenery.
AVAILABLE INFRASTRUCTURE:
3.1 TOURIST INFORMATION CENTERS Delhi Tourism is running Tourist Information
Centers at all the main embarkation points in Delhi. The information centers are at the following
places in and outside Delhi: - Domestic Airport- Terminal-I - New Delhi Railway Station
(Paharganj side) - Coffee Home, Baba Kharak Singh Marg - I Center, Baba Kharak Singh Marg
3.2 DILLI HAATs Delhi Tourism also runs Dilli Haat – INA, Dilli Haat – Pitampura, Dilli Haat
– Janakpuri (Food & Craft bazaar) and Coffee Home. 3.2.1 Dilli Haat Pitampura: Dilli Haat
Pitampura is located on a strategic point that is easily accessible from various centers in the city.
The complex is set up in the area of 7.2 acres. The Haat has 108 craft stalls along with
Amphitheatre with a capacity of 450 persons, three air conditioned halls for exhibitions/ kitty
party, conferences/ workshop/ seminars/ school functions, performing art/ music and dance
show. The Haat has a lot of landscaped area with terraced roof gardens. In addition to regular
activities, festivals are organized in the Haat from time to time. 3.2.2 Dilli Haat INA: Dilli Haat,
INA is located in one of the most important commercial centers of South Delhi, opposite INA
market. The 6 acres of land on which this sprawling complex is situated was salvaged as part of a
reclamation project and transformed into a magnificent dream plaza. Extensive foundation work,
small thatched roof cottages and kiosks with a village atmosphere have made the place an
attractive multiple center. Dilli Haat, INA provides the ambience of a traditional Rural Haat or
village market, but one suited for more contemporary needs. Here one sees a synthesis of crafts,
food and cultural activity. This Food and Craft Bazar is a treasure house of Indian culture,
handicrafts and ethnic cuisine. Being a unique bazaar, in the heart of the city, it displays the
richness of Indian culture on a permanent basis. It aims at providing encouragement to the needy
artists from all over the country in order to sustain and preserve the rich heritage of India. 3.2.3
Dilli Haat Janakpuri: Delhi got its third Dilli Haat at Janakpuri on 13 July, 2014. It is more
spacious than the other two Dilli Haats which are at INA and Pitampura. Dilli Haat, Janakpuri is
spread over a sprawling area of 8.00 acres. This new venue showcases the country’s craft and
cultural tradition, and is an open air shopper’s paradise which is a one stop destination for art,
craft, and music and food lovers. Dilli Haat has a provision of 100 typical craft stalls, 74 open
platform shops and 46 A.C. Shops. These stalls showcase ethnic and exotic products and
materials exclusive to India. This new Dilli Haat equipped with an A.C. Auditorium which has a
capacity of 800 seats. This auditorium have the latest technology and equipments and is the
biggest modern auditorium in West Delhi. An Amphitheatre having 820 seat capacity is another
special feature at the Haat which not only boost art and culture but also a one stop destination for
various cultural events.
KALAM MEMORIAL
3.6.1 To keep the legacy of Dr A.P.J. Abdul Kalam alive in the heart of Indians, Govt. of Delhi
dedicated the first museum in Dr Kalam's memory which has been set up by DTTDC in the
premises of its Dilli Haat INA. Lit by finest aspiration & instinct, the living museum carries Dr
Kalam's subliminal thoughts and messages forward. A visitor is guided through panels exhibiting
Dr Kalam's journey of life. Quiet and elegant, the architecture marble is a careful exposition of
the synthesis between inner and outer space. In addition, the visit to the Kalam Memorial which
has audio/video presentation on the life of late Dr A.P.J. Kalam will truly inspire the students to
reach great heights in their life and career. 3.6.2 Approximately per day 2660 visitors visited
Kalam Memorial during 2019-20.
COFFEE HOME
Coffee Home is Operated by DTTDC at Baba Kharak Singh Marg. Coffee Home is a must to
visit place in Delhi if anyone is looking to munch on some of the best South Indian delicacies at
a minimum cost. Though the name says – Coffee Home, this place serves famous Indian food
items too other than coffee. Overall, the location, service, and quality of the food make this
coffee house a very special place for people in Delhi as well as tourists in the city.
Best time to visit Delhi
The best time to visit Delhi is from October to March when the weather is at its best. During this
period flowers are at their blooming best, the weather is pleasant and enjoyable to experience
Incredible Delhi.
Important number for Delhi
ISD Code of India: +91
STD Code of Delhi: 011
Airport Enquiries
Domestic Terminal
http://www.newdelhiairport.in
Delhi Airport - +91-124-3376000
International Terminal
Exchange +91-11-3376000
Air India 2565 2050
STD Code
Delhi - 011
Noida - 0120
Gurgaon - 0124
Faridabad - 0129
Ghaziabad - 0120
Bahadurgarh - 01276
Bus Services
Inter-State Enquiry at Kashmiri Gate
Terminus - 91-11-22960290; 91-11- 22968836
Inter-State Enquiry at Sarai Kale Khan
Terminus - 91-11-24698343; 91-11-24638092
Inter-State Enquiry at Anand Vihar
Terminus - 91-11-22148097
UP Roadways - 91-11-22968709
Haryana Roadways - 91-11-22961262
Punjab Roadways - 91-11-22967892
Himachal Roadways - 91-11-22966725
Rajasthan Roadways - 91-11-22919537
J&K Roadways - 91-11-23324511
Telephone Services
Directory Enquiry - 197
Telephone Complaint - 198
Internet Customer Care - 1504
Change Number Hindi/Eng. - 1951/1952
Roadways Enquiries
Anand Vihar, ISBT 22152431
Sarai Kale Khan 24358343/ 8092
Kashmere Gate 23865181/ 23868836
Ext. : 217
DTC Local Enquiry 23317600
DTC Website : http://dtc.nic.in
U.P. Roadways 22149089
Railway Enquiries
http://www.indianrail.gov.in
General Enquiries - 139
Air India
General Enquiry - 25652050 & 18001801407
Blood Banks
AIIMS - 91-11-26588700
Indian Red Cross Society 24618073, 24618915
Bomb Disposal Squads
New Delhi - 91-11-23361231 Extn. 3705
Delhi - 91-11-22512201 Extn. 577
North - 91-11-23962281
Tourist Enquiry
ITDC - 91-11-23719039
Transport Arrangements - 91-11-24674153, 26884312
Tours Department - 91-11-23363607, 23365358
Tourism Departments:
Delhi (DTDC) - 91-11-23363607; 91-11-23365358
Haryana - 91-11-23324910; 91-11-23324911
Himachal Pradesh - 91-11-23325320;
91-11-23324764
Punjab - 91-11-23343055
Rajasthan - 91-11-23383837; 91-11-23389525
Uttar Pradesh - 91-11-23711296; 91-11-23322251
Uttaranchal - 91-11-23350481
Medical Emergencies
Delhi has possibly the country's best medical infrastructure. This ranges from specialized state-
of-the-art medical facilities to traditional healing hospitals.
All India Institute of Medical Sciences
Ph: 011-26588500/ 26588700
Apollo
Ph: 011-26925858
26825555 / 26925801 / 1066
G.S.R.130(E)- In exercise of the powers conferred by sub-section (1) of section 467 of the Companies
Act, 2013 (18 of 2013), the Central Government hereby makes the following amendments to Schedule
VII of the said Act, namely:- (I) In Schedule VII, for items (I) to (x) and the entries relating thereto, the
following items and entries shall be substituted , namely:- (I) “eradicating hunger, poverty and
malnutrition, promoting preventive health care and sanitation and making available safe drinking water;
(ii) Promoting education, including special education and employment enhancing vocation skills
especially among, children, women, elderly, and the differently abled and livelihood enhancement
projects; (iii) Promoting gender equality, empowering women, setting up homes and hostels for women
and orphans; setting up old age homes, day care centres and such other facilities for senior citizens and
measures for reducing inequalities faced by socially and economically backward groups; (iv) ensuring
environmental sustainability, ecological balance, protection of floors and fauna, animal welfare,
agroforestry, conservation of natural resources and maintaining quality of soil, air and water; (v)
Protection of national heritage, art and culture including restoration of buildings and sites of historical
importance and works of art; setting up public libraries; promotion and development of traditional arts
and handicrafts; (vi) Measures for the benefit of armed forces veterans, war widows and their dependents;
(vii) Training to promote rural sports, nationally recognized sports, Paralympic sports and Olympic
sports: (viii) Contribution to the Prime Minister’s National Relief Fund or any other fund set up by the
Central government for socio-economic development and relief and welfare of the Scheduled Castes, the
Scheduled Tribes, other backward classes, minorities and women: (ix) Contributions or funds provided to
technology incubators located within academic institutions which are approved by the Central
Government; (x) Rural development projects.”
2. Qutub Minar
Completed in the 12th century, the beautiful Qutub Minar is India's tallest minaret. It's also now
a UNESCO Word Heritage Site that attracts many international visitors eager to climb to the top
for its breathtaking views of the surrounding area.
This ornate five-story tower rises more than 70 meters and is covered with intricate carvings
featuring the history of Qutub along with inscriptions from the Koran. It's also notable for being
constructed of a number of different types of stone (the first three stories are made of red
sandstone, while the fourth and fifth stories were built with marble and sandstone).
The complex also includes the Quwwat-ul-Islam Masjid, a mosque at the base of the tower; a
gateway built in 1310; and the tombs of Altamish, Alauddin Khalji, and Imam Zamin. Also
worth seeing is the 2,000-year-old Iron Pillar, the Alai Minar.
Address: Mehrauli, New Delhi, Delhi 110030, India
Official site: www.qutubminar.org
3. Lodi Gardens
One of the most popular New Delhi parks among locals, the 90-acre Lodi Gardens is well-worth
including on your Delhi itinerary. In addition to its lush gardens, the park contains numerous
relics from the Lodi period pre-1600s, including a variety of important tombs and ruins.
Architectural highlights include 15th-century mausoleums containing the remains of the Lodi
Sultans, as well as a picturesque triple-domed mosque, the Glazed Dome, known for its blue
tiles, and the ruins of a huge dome dating from around 1490. Be sure to also look for the
Athpula, an eight-pier bridge dating from the 16th century with its attractive columns and arches
that span the park's lake.
Lodi Gardens is also known for its flora and fauna, including more than 100 species of native
trees, 50 species of butterflies, and plenty of birdlife. It's also home to the country's National
Bonsai Park.
While in the vicinity, take the short five-minute walk to the popular Khan Market. This bustling
(and very safe) area in fact ranks among the world's most prestigious shopping districts, with
luxury brands rubbing shoulders with street vendors selling local delicacies.
Address: Lodhi Road, New Delhi, Delhi, India
4. The Lotus Temple
The magnificent Bahá'í House of Worship, also known as the Lotus Temple due to its nine sides
and stunning central dome, is an architectural masterpiece. Constructed of white concrete and
marble, the entire structure looks as delicate as the flower it resembles. Rising from the
surrounding nine pools of water, it almost appears as if it might burst into bloom at any moment.
Built in 1986, the temple has since attracted more than 70 million visitors, making it one of the
world's most visited attractions. Interestingly, this remarkable place of worship has no idols,
religious pictures, or outward symbols of religion.
Another modern day temple worthy of a visit is the ISKCON Temple, one of the country's
biggest Krishna temple complexes.
Address: Lotus Temple Road, Shambhu Dayal Bagh, Bahapur, New Delhi, Delhi, India
Official site: www.bahaihouseofworship.in
5. India Gate
Looking a little like the famous Arc de Triomphe in Paris, the equally impressive India Gate is a
magnificent stone arch built as a memorial to Indian soldiers killed in WWI. An eternal flame
burns beneath the massive structure, and its walls are inscribed with the names of more than
90,000 soldiers who died in the conflict.
Standing on a base of red stone and featuring a shallow domed bowl on top that is occasionally
filled with burning oil (usually only on important anniversaries), the structure dominates the
parkland around it, an always busy area with crowds of tourists and locals alike enjoying a picnic
or simply relaxing.
For a real treat, try to see the India Gate at night, considered one of the top free things to do in
New Delhi. It's a spectacular sight when it and nearby fountains are floodlit.
Address: Rajpath, India Gate, New Delhi, Delhi, India
Heritage Of Delhi:
Delhi has played a central role in the social, cultural and political shaping of India for centuries.
It is the melting pot of various cultures and communities, languages, culinary traditions,
architectural designs, religions and more. There are over 1200 recognized heritage landmarks
within the city, including the Red Fort, Qutub Minar and Humayun’s Tomb. Other noteworthy
cultural attractions include the National Museum, Chandni Chowk Market, India Gate, Jantar
Mantar observatory and Purana Qila or Old Fort.
Cuisine Of Delhi:
Delhi’s culinary heritage brings visitors from India and around the world. Be it the lip-smacking
street foods like chat and kebabs, the indulgent rich Mughlai food like butter chicken and
biryani, the dhaba classics like dal makhani and parathas — are all part of the quintessential
Delhi food experience. And then there’s a buzzing international food scene on the rise too. The
city’s social and cultural diversity is beautifully reflected in its cuisine, best experienced at these
top eateries:
Karim’s - An iconic culinary institution in Old Delhi that where generations
served affordable and authentic Mughlai dishes.
Sagar Ratna - South Indian franchise found all over the city, perfect for an
affordable light meal.
Café Lota - A charming al fresco restaurant found within the National Craft
Museum, where time seems to fly.
Rajinder De Dhaba - The original is in Safdarjung Enclave and an absolute
must for the delicious rolls, despite the long queue!
Greenr - Part café, part co-working space, this is the spot for a fresh, healthy
meal and a soothing positive environment.
Shopping In Delhi:
Massive extravagant glass malls or colorful heritage open-air markets, Delhi has a range of
shopping experiences to offer where you can buy everything — from big brands to handicrafts to
fresh organic produce. Here’s a pick of top shopping places you must visit at least once, during
your stay in the city:
Chandni Chowk - The historic marketplace that has specialised bazaars for
products ranging from electronics to silver jewellery to spices. It is also a renowned
destination to sample Delhi’s delicious street food.
Sarojini Nagar - Head to this famous shopping district in South Delhi for its
countless clothing stalls and stores that sell branded attires at pocket-friendly prices.
keKhan Mart - Not the largest market in Delhi, but known for its branded
outlets, boutiques and bookstores. There are also good restaurants and cafés here.
Sundar Nagar - Discover wondrous objects at this artsy market such as exquisite antiques,
precious jewellery, unique home décor and hand-spun textiles. Take a break at one of the
market’s upscale tea houses.
Interesting fact ofDelhi
Delhi is India’s second most populous city with about 20 million people
It is said to have been built, invaded and rebuilt countless times, as different
kingdoms came to power in the North Indian region
Located here is Asia’s only sacred site for the Baha’i faith, the Lotus Temple
With 20% green and ecological cover, Delhi is one of the greenest cities in the
world
Delhi is second only to Nairobi in Kenya, as a city rich in avian biodiversity
Built in 1200 AD, Qutub Minar, the world’s tallest standing brick minaret is
found in Delhi
Most of the modern city of Delhi was designed by British architect, Sir Edwin
Lutyens
MAJOR ACTIVITIES:
5.1 TOURIST INFORMATION CENTERS DTTDC is running Information Counters at
embarkation and disembarkation points in Delhi and in other cities too such as- Kolkata. At these
information counters, the following activities are performed: Information regarding places of
tourist interest in and around Delhi e.g. Monuments, Museums, Shopping Markets, Places of
Entertainment and forthcoming cultural events, fairs & festivals, exhibitions, food and cuisine
etc. is provided to the tourists. Reservation of Hotel Accommodation, transport facility, regular
and seasonal tours as per the demand of the tourists. DTTDC also operate regular tours by cars
and coaches. These can be booked from DTTDC Information offices and also from the website.
DTTDC also produces and distributes free tourist literature for the purpose of creating
publicity and developing tourism in Delhi
. 5.2 WATER SPORTS ACTIVITIES The idea of providing leisure boating to the people of
Delhi was conceived in the year 1991. By identifying the potential water bodies in Delhi,
DTTDC approached the land-owning agencies and in due course of time, various lakes were
allotted to DTTDC purely with boating rights. At present, DTTDC is providing Boating facility
at 04 lakes in Delhi i.e. Krishi Bhawan Boat Club near President House; Boat Club, Maan Singh
Road, India Gate; Bhalaswa Lake and Sanjay Lake, Mayur Vihar. 5.3
GROUP TOUR 5.3.1 The DTTDC also deals in Group Tours, customized tours as per the needs
of the clients. These programs are tailor-made and planned as per the requirements and budget of
the client. 5.3.2
The DTTDC plans and operates educational tours for Schools/Colleges groups. Special interest
tours for Office and Govt. Organizations. 5.3.3 For Delhi Govt. Schools, educational tours are
funded by the Education Department of Delhi Government under "Yuva Scheme". Delhi
Tourism has been nominated by the Education Department to conduct these programs along with
other Government Tourism Bodies. Under this scheme each and every child from the school is
taken on at least one local tour within Delhi. The schools can visit
Places of historical and educational interest which may include Red Fort, Qutub Minar, India
Gate, Zoological Park, National Science Centre, National Museums and major parks & gardens
such as Deer park, Lodhi gardens, Asola Wildlife Sanctuary etc.
5.4. TRAVEL
5.4.1 Travel Division of DTTDC was set up by DTTDC in November 1996 and started regular
operations in ticketing and forex service in April 1997. The division operates from Dilli Haat
INA, New Delhi.
5.4.2 The main aim of the division is to offer integrated travel services to the tourist, officers of
Govt. of Delhi, its autonomous bodies and various Ministries and Departments of Govt. of India.
Subsequently, the Travel Division took the membership of International Air Transport
Association (IATA) for issuing International air tickets & Membership of Ministry of Tourism,
GOI besides being the member of Travel Agents Association of India (TAAI) & Travel Agents
Federation of India (TAFI).
5.4.3 Full-fledged money changers license was also obtained from the Reserve Bank of India for
providing Foreign Exchange services. The Division also co-ordinates for the Visas and Travel
Insurance to its valued clients. International hotel accommodation for visiting government
officials and the general client is also arranged.
5.4.4 The Government of NCT of Delhi has empanelled DTTDC for its requirement of
Domestic, International air tickets and all the Foreign exchange requirements as per their circular
issued from time to time.
ORGANIZATION of FAIRS AND FESTIVALS *
Delhi Tourism organizes a number of fairs and festivals in Delhi. Delhi Tourism has been
actively organizing cultural events in Delhi to showcase this capital city as a tourist and cultural
friendly destination not only for foreign tourists but also for domestic travelers and the citizens
of Delhi. Promotion of cultural tourism has been the main stay of Indian Tourism policy and
accordingly, the rich heritage of our country at large and Delhi as a city in particular has been
projected from time to time. Apart from National & International tourists, NCT of Delhi has its
own population of approx. 20 million. Delhiites attend the Fair & Festivals organized by Delhi
Tourism with fun and frolic.
PARTICIPATION IN NATIONAL & INTERNATIONAL TOURISM EVENTS:
National & International Events are an integral part of Tourism promotion exercise for any state
Tourism organization. Ministry of Tourism, Govt. of India, State Tourism Boards & leading
Travel Trade associations organize Travel Marts/conventions within and outside the country,
throughout the year, which is actively participated by most of the State Tourism corporations,
Tourism Boards of different countries, Hoteliers, Airlines, Travel Agents, Tour operators,
Ministries of Railways, Civil Aviation, Adventure Tourism bodies etc. to showcase their
products for promotion on Business platforms. DTTDC also participates in such leading Travel
Events of the Industry with the sole objective to Brand Delhi and promote the capital – as a
Tourist Friendly Destination. 5.7 DTTDC, being the executing agency of Govt. of NCT of Delhi,
is implementing Mukhya Mantri Dilli Darshan Yojana and Mukhya Mantri Teerth Yatra Yojana
for senior citizens.
Mukhya Mantri Teerth Yatra Yojana: The aim of this scheme is to provide Government
assistance to those citizens of Delhi who do not have identified means to undertake the
pilgrimage on their own. The scheme envisages that the citizens of Delhi may be assisted by the
Government to undertake pilgrimage to one of the places indicated in the scheme. Applicant
under the scheme must be a senior citizen resident of Delhi. This scheme can be availed by an
eligible person only once in a life time. The scheme is being implemented through coach tours of
DTTDC
. Mukhya Mantri Dilli Darshan Yojana: The aim of this scheme is to provide facility to citizens
of Delhi to visit various historical places of Delhi to understand the cultural heritage of one of
the ancient city of the World. 5.8 Hop-On Hop-Off (HO-HO) BUS DELHI SIGHTSEEING
TOUR 5.8.1 HOHO Bus Delhi Sightseeing tour brings upfront to the rich heritage of Delhi
comprising ASI Monuments and Museums. Delhi Tourism brings the most exciting way to see
Delhi with HOHO bus. 5.8.2 The tour features 20+ tourist places including heritage monuments
like Qutab Minar, Red Fort, Humayun's Tomb etc. One can enjoy popular museums like the
National Rail Museum, the National Gallery of Modern Art and much more. The Hop on Hop off
Bus service is operated by multiple buses instead of a single one. Buses are available every 40
minutes at each HOHO Bus Stop. Each bus follows the same route covering 20+ tourist
destinations and the guest is free to get down at any tourist attraction of his/her choice. After
sightseeing, simply come to the same point and take the next bus to go to the next destination.
6. ACHIEVEMENT/ PROGRESS
6.1 Against the target of facilitation to 10000 visitors; 10865 tourists visited the information
centers during the year 2019-20 whereas during FY 2018-19, 4665 tourists visited the
information centers. In addition, a good number of tourists were facilitated over the phone and
through the DTTDC website www.delhitourism.gov.in. 6.2 In the year 2019-20, Mango Festival,
Itra & Sugandhi Festival have been organized in Janak Puri Dilli Haat. Korean Day in Delhi
(Illumination of Signature Bridge), ABBA Tribute Concert, Monsoon Festival, Shahpur Jaat
Autumn Festival (Fashion Show), Crackerless Diwali (Laser Show) and Days of Moscow in
Delhi are some of the big events that were organized and appreciated by all. 13 number of fairs
and festivals organized by DTTDC during 2019-20, and approx. 8.00 lakh visitors visited these
fairs and festivals. During 2020-21, Dilli ki Diwali celebrated at Akshardham Temple. 6.3
During 2019-20, average number of visitors per day visited at Dilli Hat INA is 3048 and average
number of visitors per day visited at Coffee Home at Connaught Place is 538. 6.4 During 2019-
20; 13 radio jingles were produced for branding Delhi as Tourist destination. DTTDC has
participated in 5 events with an objective of promoting Delhi as a Film Shooting Destination. 6.5
During 2019-20, DTTDC participated in 14 National/ International events in Delhi and outside
Delhi. DTTDC also participated in Road Show in Spain & Portugal and WTM- London during
2019-20.
Tourism related scheme and innovation
Tourism Infrastructure: Under this scheme, various Tourism Infrastructure is developed by the
DTTDC and maintenance of already developed Tourism infrastructure carried out by DTTDC.
7.2 Promotion of Tourism Delhi as a Destination: Delhi Tourism has been actively organizing
cultural events (fairs & Festivals) in Delhi to showcase capital city as a tourist and cultural
friendly destination not only for foreign tourists but also for domestic travelers and the people of
Delhi. DTTDC also participates in limited national tourism fairs and international fairs (events)
for the purpose to promote Delhi as Tourism friendly city among the domestic and international
tourists
. 7.3 Branding Delhi: There are huge possibilities and resources available within Delhi to become
the country's tourism capital as from Heritage Monuments to Modern Markets, Old Delhi's
traditional mornings to night-life attract national and international tourists. But due to lack of
branding and information, most tourists take Delhi as a transit point, due to which the tourist
coming to Delhi spends an average of one day in Delhi. Whereas in cities like London,
Singapore and Tokyo a tourist spends an average of 3 days. Delhi government is planning that a
tourist visiting Delhi should spend at least two days in Delhi on an average. Only a difference of
one day will create new jobs in Delhi and new opportunities for growth in the economy. Under
this scheme, tourism of Delhi is being re-branded and Delhi will be introduced as a tourism
brand in the country and abroad for domestic and foreign tourists. Every domestic and foreign
tourist coming to Delhi, whether at the railway station or at the airport, will be motivated to
know and visit Delhi. With an objective to brand Delhi as Tourism capital, DTTDC has been
playing a role of catalyst and been taking following proactive steps in making the city a Tourist
Friendly destination under Branding Delhi. a) Promotion through TVs, Radio, Social Media,
Outdoor, Print Media b) Production of Film on Delhi as a Tourist Destination. c) Production of
Publicity Literature d) Promotion of Delhi as a Film Shooting Destination e) Using Social Media
and developing a mobile app for greater reach is underway
7.4 Beautification of Entry Points of Delhi: Government of Delhi has prepared a concept plan for
beautification of entry points and creation of entry gates of Delhi. The beautification of entry
points in Delhi
Dilli Ki I will give an aesthetic look to the commuters entering Delhi.
7.5 Diwali: Government took the initiative to celebrate Diwali in an environment friendly
manner without burning firecrackers and organized a laser show with cultural activities which
was widely appreciated and communicated a very good message to the people of Delhi. During
2019-20, 'Dilli Ki Diwali' was
7.6. BED & BREAKFAST SCHEME 7.6.1 This scheme started in the month of October 2007
and continued during the year 2019-20 to provide budget accommodation to tourists coming to
Delhi and enjoy the traditional Indian Home Culture and gain the confidence of the families
support and protection and go back with pleasant memories. In the Bed & Breakfast
accommodation in Delhi, there are two categories facilities i.e. Silver and Gold. The Registration
Fee for Gold Category is ₹ 5000/- and for Silver Category ₹ 3000/-. The basic facilities
available under the Silver and Gold Categories are given in statement 10.2: Statement 10.2
BASIC FACILITIES AVAILABLE UNDER THE SILVER AND GOLD CATEGORIES
Facilities Silver Gold Floor Area of Room 120 sq. ft. 200 sq. ft Size of Bathroom 30 sq. ft 40 sq.
ft Washing Machine Not Mandatory Mandatory Refrigerator in the room Not Mandatory
Mandatory Telephone with Extension Not Mandatory Mandatory
7.6.2 In the establishments registered under the B&B scheme, the facilities of well furnished
room with double bed, AC, Telephone facilities alongwith safeguard necessities like fire fighting
extinguisher etc. are provided. Maximum 06 rooms can be given to the establishment
. 7.6.3 The total number of Gold and silver category establishment and rooms registered under
this scheme as on 31.03.2020 & 31.12.2020 and target for FY 2020-21 is given in statement
10.3: Statement 10.3 Status till 31.03.2020 Target 2020-2021 Status till 31.12.2020 Category No.
of Establishment No. of Rooms No. of Establishment No. of Rooms No. of Establishment No. of
Rooms Gold 39 185 43 200 32 149 Silver 297 1370 330 1480 298 1408 Total 336 1555 373
1680 330 1557
7.6.4 The number of establishment in the status till 31.12.2020 is less than the number of
establishment and number of rooms till 31.03.2020. Due to COVID-19 pandemic very few B&B
units got registered and due to no work during this period a number of already registered B&B
Establishments closed their Units and surrendered their Registration Certificates to the
Department.
7.6.5 The list of Bed & Breakfast Establishments registered under the scheme is available on the
website of DTTDC and Directory of Bed & Breakfast Accommodation in Delhi was also
published and distributed from time to time.
7.6.6 Tourists stayed in Gold category and Silver category rooms under the "Bed & Breakfast"
scheme against the target for FY 2017-18, 2018-19 & 2019-20 is given in statement 10.4:
Statement 10.4 Tourists Stayed in Gold & Silver Category Rooms in FY Category 2017-18
2018-19 2019-20 2020-21 Target Tourist Stayed Target Tourist Stayed Target Tourist Stayed
Target Gold 14020 17800 18208 22138 22500 20581 22650 Silver 83867 82600 99896 92186
92500 117266 129000 Total 97887 100400 118104 114324 115000 137847 151650 8. WAY
FORWARD
WAY FORWARD
8.1 Delhi Tourism is in process to engage a 3600 Branding Agency to formulate a
comprehensive communication strategy for Delhi. The agency will be responsible for creative
conceptualizations for all available media vehicles, be it traditional, electronic or digital, and will
formulate media plans as per which distribution of submitted creative’s will be undertaken by the
Corporation/ Govt. of NCT of Delhi. Taking a step ahead in the digital arena, Delhi Tourism is
also working on a mobile application to let tourists better enjoy the many offerings of the Indian
Capital. Efforts towards enhancing DTTDC’s social media presence will continue as well
8.2 DTTDC is in the process of introducing “Single Window Clearance Mechanism” for film
making facility so that the legal formalities to shoot in the city can be performed by visiting only
one Government Office. Several steps are being taken to introduce a smooth system for granting
permission to Film Producers, to
provide them consolidated information on instructions/ guidelines issued by various Departments
of Delhi and Ministries of the Government, and to make film shooting a hassle-free experience.
Objectives- Promoting Delhi as a Film Shooting location will lead to the following: Influx of
more tourists adding revenue to all stakeholders – Hotels, Transport, Shooting Revenue, etc.
Increase in employment opportunities. Increase in overall GDP. Boost Tourism. Enhance
global presence of Delhi as a tourist destination.
8.3 Government of Delhi has prepared a concept plan for beautification of all entry points and
creation of entry gates of Delhi. The beautification of entry points in Delhi will be given an
aesthetic look to the commuters entering Delhi.
8.4 Delhi Tourism is in process to construct State Guest House (Delhi) i.e. ‘Delhi Sadan’ at
Dwarka, New Delhi. A festival namely ‘Purvanchal Festival’ will be celebrated in the coming
years for interchanging cultural values among people of Delhi. The COVID-19 pandemic offered
an opportunity to hit the reset button to make tourism a sustainable engine for economic growth
and overall development of Delhi
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