Professional Documents
Culture Documents
ATHEM
Version 2.0
ATHEM
Foundation Level
Distribution Copyright
Copyright © by ATHEM
Table of Contents
Distribution Copyright .............................................................................................................................1
1 Introduction......................................................................................................................................1
2 Welcome .........................................................................................................................................1
3 Course Objectives ...........................................................................................................................1
4 Foundation Qualification ..................................................................................................................1
5 Target Audience ..............................................................................................................................1
6 Instructions For Use ........................................................................................................................2
7 Planned Lessons Plan and Planned Agenda ..................................................................................2
8 Measuring the learning ....................................................................................................................4
9 MoP® Sillabus .................................................................................................................................4
10 Last information ...........................................................................................................................4
11 Appendix A - Syllabus ................................................................................................................ A
12 Appendix B – Sample Questions 1 and Rational ........................................................................ B
13 Appendix C – Sample Questions 2 and Rational ........................................................................ C
14 Appendix D – Practitioner - Sample Questions 1 and Rational .................................................. D
15 Appendix E – Practitioner - Sample Questions 1 and Rational ................................................... E
1 Introduction
The objective of this guide is to give you instructions related your training.
2 Welcome
Welcome to ATHEM and MoP® Foundation Training. We will consider any suggestions
that you may have.
3 Course Objectives
Prepare the students to help in the MoP Foundation Exam and help them to
understand the principles, cycles, practices, techniques, roles, responsibilities,
documents and organizational context within which portfolio management operates.
Specifically:
• Scope and objectives of portfolio management and how it differs from programme and
project management
• benefits from applying portfolio management
• context within which it operates
• principles upon which successful portfolio management is based.
• approaches to implementation, the factors to consider in mantaining progress, and
how to assess the success of portfolio management
• purposes of the portfolio management definition and delivery cycles and their
component practices, and relevant techniques applicable to each practice • purpose
and key content of the major portfolio documents
• scope of key portfolio management roles.
4 Foundation Qualification
5 Target Audience
This qualification is aimed at those involved in a range of formal and informal portfolio
management roles encompassing investment decision making, project and
programme delivery, and benefits realization. It is relevant to all those involved in the
selection and delivery of business change initiatives including: members of
Management Boards and Directors of Change; Senior Responsible Owners (SROs);
portfolio, programme, project, business change and benefits managers; and business
case writers and project appraisers.
Note: During your pre-course, make notes of your question. Post you question in our
LMS (Learning Management System – Forum). Your question will be answered in up to
24hours.
Day 1
08:30 Wellcome – Introduction - Module 01 - Overview of portfolio
management
10:00 Break
10:15 The definitions of portfolio and portfolio management.
The portfolio management model and the relationship between the
principles, cycles, practices and relevant techniques.
The names of the portfolio definition practices.
The names of the portfolio delivery practices.
12:00 Lunch
13:00 The differences between portfolios and portfolio management
The local circumstances that will affect how the MoP principles and
Practices.
The objectives and benefits of portfolio management.
14:00 The three broad approaches to implementing portfolio management
15:00 Break
15:15 The benefits of assessing the impact of portfolio management
When each approach to implementation is most relevant
Day 3
9 MoP® Sillabus
You have to read the AXELOS MoP® Syllabus before the training session start. See the
Syllabus in the Appendix A.
The training agenda is organised in accordance with learning objectives and learning
modules of syllabus.
10 Last information
If you have any doubt, please contact the Lead Trainer via e-mail (contato@athem.net.br)
11 Appendix A - Syllabus
Syllabus
March 2012
The Management of Portfolios (MoP) guidance provides advice and examples of how to apply
principles, practices, and techniques that help optimize an organization’s investment in
change alongside its Business As Usual (BAU) work.
The primary purpose of the syllabus is to provide a basis for accreditation of people involved
with the selection and management of portfolios of projects and programmes. It documents
the learning outcomes related to the use of MoP and describes the requirements a candidate
is expected to meet to demonstrate that these learning outcomes have been achieved at each
qualification level.
This syllabus informs the design of the exams and provides accredited training organizations
with a more detailed breakdown of what the exams will assess. Details on the exam structure
and content are documented in the MoP Foundation and Practitioner Design documents.
2. Foundation Qualification
Only learning levels 1 (Knowledge) and 2 (Comprehension) are tested at Foundation level.
3. Practitioner Qualification
The Practitioner syllabus will test learning at levels 3 (Application) and 4 (Analysis).
A classification widely used when designing assessments for certification and education is the
Bloom’s Taxonomy of Educational Objectives. This classifies learning objectives into six
ascending learning levels, each defining a higher degree of competencies and skills. (Bloom
et al, 1956, Taxonomy of Educational Objectives).
APMG have incorporated this into a Learning Outcomes Assessment Model which is used to
Generic Definition Know key facts, terms Understand key Be able to apply key Be able to analyse
from APMG Learning and concepts from the concepts from the concepts relating to and distinguish
Outcomes manual/guidance. manual/guidance. the syllabus area for a between appropriate
Assessment Model given scenario. and inappropriate use
of the
method/guidance for a
given scenario
situation.
MoP Qualification Know facts, including Understand the terms, Be able to apply with Be able to identify,
Learning Outcome terms, principles, principles, cycles, appropriate tailoring, analyse and
Assessment Model cycles, practices, practices, techniques, the principles, distinguish between
techniques, documents, roles and practices, techniques, appropriate and
documents, roles and responsibilities in roles and inappropriate use of
responsibilities from relation to portfolio responsibilities to suit the guidance through
the guidance. management and the the organizational appraisal of the
organizational context circumstances, and in justification, planning,
within which they particular: design,
operate. implementation and
(i) design and apply
operation of portfolio
appropriate
management for a
strategies to
given scenario.
implement, sustain
and measure
portfolio
management;
(ii) appropriate use of
portfolio definition
practices and
relevant
techniques;
(iii) appropriate use of
portfolio delivery
practices and
relevant
techniques; and
(iv) appropriate use of
portfolio
documentation and
involvement of the
relevant roles
for a given scenario.
5. Syllabus Areas
The syllabus is presented by syllabus areas. This is the unit of learning which may relate to a
chapter from the manual/guidance or several concepts commonly grouped together in a
training course module.
OV Overview
IS Implement, sustain and measure
SO Strategic and organizational context
PP Portfolio management principles
DF Portfolio definition cycle
DL Portfolio delivery cycle
RD Roles and documentation
Notes
i. Questions based on a syllabus area may refer to material from other sections of the MoP
guidance.
6. Syllabus Presentation
For each syllabus area learning outcomes for each learning level are identified. Each learning
outcome is then supported by a description of the requirements that a candidate is expected
to meet to demonstrate that the learning outcome has been achieved at the qualification level
indicated. These are shown as syllabus topics.
All Foundation level requirements are assumed to have been met for Practitioner level and
are not directly assessed again, although Foundation level knowledge and understanding will
be used when demonstrating Practitioner application and analysis learning outcomes.
References
Area Code
Primary
MoP Syllabus Area [1]
DF [2]
Level Topic
Know fact, terms and concepts relating to the syllabus area. [3]
Specifically to recall:
01 01 [6] [8]
[7]
[4] [5]
01 02
2 Syllabus Area Code A unique 2 character code identifying the syllabus area.
Version 2.1 (Status Live) Page 5 Owner: Chief Examiner
7. Important Points
The following points about the use of the syllabus should be noted.
In practice, at Practitioner level, questions based on a syllabus topic may require knowledge
of material from other sections of the MoP guidance. This will be clear from the context of the
question and the scenario.
The references provided include sections (e.g. 4.7) and sub-sections (e.g. 4.3.4). Where a
specific section is referenced, e.g. 4.9, this refers to that section only – it does not refer to its
sub-section, e.g. 4.9.1 to 4.9.5. However, where a range of sections is referenced, e.g. 4.3 –
4.4, all sub-sections of the referenced sections are meant to be included.
The examples shown in the shaded boxes throughout the MoP guide are not examined.
Reference
Area
Primary
Code Overview
OV
Practitioner
Foundation
Reference
Area
Primary
Code Overview
OV
Level Topic
Know facts, terms and concepts relating to an Overview of portfolio
management.
Specifically to recall:
01 01 The definitions of portfolio and portfolio management. 2.3
01 02 The portfolio management model and the relationship between the 2.4
principles, cycles, practices and relevant techniques.
01 03 The names of the portfolio definition practices. 6,1
01 04 The names of the portfolio delivery practices. 7.1
Understand the terms and concepts relevant to an overview of portfolio
management.
Specifically to identify:
02 01 The differences between portfolios and portfolio management on the 2.3
one hand, and projects/project management and
programmes/programme management on the other.
02 02 The local circumstances that will affect how the MoP principles and 2.2
practices will be adapted and how cost effective approaches can be
adopted.
02 03 The objectives and benefits of portfolio management. 2.2, 2.5
Be able to apply and tailor MoP to a scenario.
Specifically to:
There are no level 3 topics for this syllabus area.*
Be able to identify, analyse and distinguish between appropriate and
inappropriate application of the syllabus area to a scenario.
Specifically to analyse:
There are no level 4 topics for this syllabus area.*
* Overview topics are not specifically included at Practitioner level as they may be examined
within the other relevant syllabus areas.
Practitioner
Foundation
Reference
Area
Primary
Guide
Code Implement, sustain and measure
IS
Level Topic
Know facts, terms and concepts relating to implementing, sustaining and
measuring portfolio management.
Specifically to recall:
01 01 The three broad approaches to implementing portfolio management. 5.3
Practitioner
Foundation
Reference
Area
Primary
Guide
Code Implement, sustain and measure
IS
04 01 Whether recommended approaches to implementing, sustaining, and 5.3
measuring portfolio management have been undertaken Chapter 3
appropriately in the context of a given scenario, with reasons.
4.4, 4.6, 7.7
5.4, 4.3
4.7, 5.5
Appendix F
Practitioner
Foundation
Reference
Area
Primary
Guide
Code Strategic and organizational context
SO
Level Topic
Know facts, terms and concepts relating to the relationships between portfolio
management and other corporate functions and activities with a role in
delivering strategic objectives.
Specifically to recall:
01 01 The 6 key functions/activities that portfolio management needs to 3.1
coordinate with to achieve strategic objectives.
Understand the key aspects of the relationships between the portfolio and
other corporate functions and activities with a role in delivering strategic
objectives.
Specifically to identify how portfolio management can:
02 01 Coordinate with business as usual (BAU) to deliver strategic 3.2
objectives.
02 02 Coordinate with strategic planning to deliver strategic objectives. 3.3
02 03 Coordinate with budgeting and resource allocation to deliver strategic 3.4
objectives.
02 04 Coordinate with programme and project management to deliver 3.5
strategic objectives.
02 05 Coordinate with performance management to deliver strategic 3.6
objectives.
02 06 Support effective corporate governance. 3.7
Be able to apply and tailor MoP to a scenario.
Specifically to:
There are no level 3 topics for this syllabus area.*
Be able to identify, analyse and distinguish between appropriate and
inappropriate application of the syllabus area to a scenario.
Specifically to analyse:
There are no level 4 topics for this syllabus area.*
* Strategic and organizational context topics are not specifically included at Practitioner level
because they are examined with the Implement, sustain and measure syllabus area in
Question 1.
Practitioner
Foundation
Reference
Area
Primary
Guide
Code Portfolio management principles
PP
Level Topic
Know facts, terms and concepts relating to the principles upon which efficient
and effective approaches to portfolio management are built.
Specifically to recall:
01 01 The names of the five principles upon which effective portfolio Figure 2.1
management is based.
Understand the principles upon which efficient and effective approaches to
portfolio management are built.
Specifically to identify:
02 01 The keys to success in relation to principle 1: Senior management 4.3
commitment and specifically, the ways in which:
1. Senior management engagement supports effective portfolio
management.
2. Senior managers should support portfolio management.
02 02 The keys to success in relation to principle 2: Governance alignment, 4.4
and issues to consider in an effective portfolio governance structure.
02 03 The keys to success in relation to principle 3: Strategy alignment, 4.5
and specifically:
1. Approaches and techniques to align programmes and
projects with organizational strategy.
2. Techniques that facilitate strategic alignment even where
strategic measures are not clearly defined.
02 04 The keys to success in relation to principle 4: Portfolio Office, and 4.6
specifically:
1. The services it provides.
2. How it differs from a programme or project office.
02 05 The keys to success in relation to principle 5: An energized change 4.7, 5.5
culture and specifically:
1. The elements of an energized change culture.
2. The energy states.
3. Sources of organizational energy.
Be able to apply and tailor the portfolio management principles to a scenario.
Specifically to*:
There are no level 3 topics for this syllabus area.*
Be able to identify, analyse and distinguish between appropriate and
inappropriate application of the portfolio management principles to a
scenario.
Specifically to analyse*:
There are no level 4 topics for this syllabus area.*
Practitioner
Foundation
Reference
Area
Primary
Guide
Code Portfolio definition cycle
DF
Level Topic
Know facts, terms and concepts relating to the portfolio definition cycle.
Specifically to recall the purpose(s) of:
01 01 The portfolio definition cycle and its key output. 5.6.1
01 02 The portfolio definition practices:
1. Understand 6.2.1
2. Categorize 6.3.1
3. Prioritize 6.4.1
4. Balance 6.5.1
5. Plan 6.6.1
Understand the terms and concepts relating to the portfolio definition cycle.
Specifically to identify:
02 01 The results of a well functioning portfolio definition cycle and the 5.6.2, 5.6.3
implications where this is not the case.
02 02 The techniques of:
1. Three point estimating and reference class forecasting. 6.4.2, 7.2.2.2,
2. Driver-based strategic contribution analysis. Glossary
3. Multi-criteria analysis. 4.5
4. Decision conferencing. 6.4.2
5. Clear line of sight planning. 6.4.2, Glossary
6.6, Glossary
02 03 What is involved and the keys to success in the understand practice. 6.2.2
02 04 What is involved and the keys to success in the categorize practice. 6.3.2
02 05 What is involved and the keys to success in the prioritize practice. 6.4.2, 6.4.3
02 06 What is involved and the keys to success in the balance practice. 6.5.2, 6.5.3
02 07 What is involved and the keys to success in the plan practice. 6.6.2
Be able to apply and tailor the practices and techniques of the portfolio
definition cycle to a scenario.
Specifically to:
03 01 Identify appropriate practices and techniques within the portfolio
definition cycle when:
1. Understanding the current portfolio. 6.2
2. Splitting the portfolio into organizationally appropriate 6.3
categories or segments.
6.4, 4.5
3. Using appropriate approaches to prioritize the portfolio.
4. Considering what factors need to be taken into account in
6.5
balancing the portfolio.
6.6
5. Completing a portfolio strategy and delivery plan.
Practitioner
Foundation
Reference
Area
Primary
Guide
Code Portfolio definition cycle
DF
Be able to identify, analyse and distinguish between appropriate and
inappropriate application of portfolio definition practices and techniques to a
scenario.
Specifically to analyse:
04 01 Whether the approaches adopted are appropriate, with reasons, in a
given scenario when: 6.2
1. Understanding the current portfolio. 6.3
2. Categorizing the portfolio. 6.4, 4.5
3. Prioritizing the portfolio. 6.5
4. Balancing the portfolio. 6.6
5. Completing a portfolio strategy and delivery plan.
Practitioner
Foundation
Reference
Area
Primary
Guide
Code Portfolio delivery cycle
DL
Level Topic
Know facts, terms and concepts relating to the portfolio delivery cycle.
Specifically to recall the purpose(s) of::
01 01 The portfolio delivery cycle. 5.7.1
01 02 The portfolio delivery practices:
1. Management control 7.2.1
2. Benefits management 7.3.1
3. Financial management 7.4.1
4. Risk management 7.5.1
5. Stakeholder engagement 7.6.1
6. Organizational governance 7.7.1
7. Resource management 7.8.1
Understand the terms and concepts relating to the portfolio delivery cycle.
Specifically to identify:
02 01 The results of a well functioning portfolio delivery cycle and the 5.7.2, 5.7.3
implications where this is not the case.
02 02 The techniques of:
1. Management by exception 7.2,2.3, Glossary
2. One version of the truth 7.2.2.3, Glossary
3. Staged release of funding 7.2.2.2, 7.4.2
4. Clear line of sight reporting 7.2.2.3, Glossary
5. Champion-challenger model 7.6.2, Glossary
02 03 What is involved, the main elements, and keys to success of the 7.2.2
management control practice.
02 04 What is involved, the main elements, and keys to success of the 7.3.2
benefits management practice.
02 05 What is involved, the main elements, and keys to success of the 7.4.2
financial management practice.
02 06 What is involved, the main elements, and keys to success of the risk 7.5.2
management practice.
02 07 What is involved, the main elements, and keys to success of the 7.6.2-4
stakeholder engagement practice.
02 08 What is involved, the main elements, and keys to success of the 7.7.2
organizational governance practice.
02 09 What is involved, the main elements, and keys to success of the 7.8.2
resource management practice.
02 10 The challenges and solutions to effective dependency management. 7.5.3
Practitioner
Foundation
Reference
Area
Primary
Guide
Code Portfolio delivery cycle
DL
Be able to apply and tailor the practices, techniques and responsibilities of the
portfolio delivery cycle to a scenario.
Specifically to:
03 01 Identify appropriate practices and techniques within the portfolio
delivery cycle encompassing:
1. Management control 7.2
2. Portfolio-level benefits management 7.3
3. Portfolio-level financial management
7.4
4. Portfolio-level risk management 7.5
5. Portfolio-level stakeholder engagement 7.6
6. Portfolio-level resource management 7.8
Be able to identify, analyse and distinguish between appropriate and
inappropriate application of portfolio delivery practices and techniques to a
scenario.
Specifically to analyse:
04 01 Whether the approaches adopted are appropriate, with reasons, in a
given scenario to:
1. Management control 7.2
2. Portfolio-level benefits management 7.3
3. Portfolio-level financial management
7.4
4. Portfolio-level risk management 7.5
5. Portfolio-level stakeholder engagement 7.6
6. Portfolio-level resource management 7.8
Practitioner
Foundation
Reference
Area
Primary
Guide
Code Roles and documentation
RD
Level Topic
Know facts, terms and concepts relating to the main portfolio management
roles and key documentation.
Specifically to recall:
01 01 The purposes of the main portfolio management roles identified in Appendix B
MoP:
1. Portfolio Direction Group/Investment Committee
2. Portfolio Progress Group/Change Delivery Committee
3. Business Change Director/Portfolio Director
4. Portfolio Manager
5. Portfolio Benefits Manager
01 02 The purposes of the main portfolio management documentation: Appendix E
1. Portfolio Management Framework
2. Portfolio Benefits Management Framework
3. Portfolio Strategy
4. Portfolio Delivery Plan
5. Portfolio Benefits Realization Plan
6. Portfolio Financial Plan
7. Portfolio Resource Schedule
8. Portfolio Stakeholder Engagement and Communication Plan
9. Portfolio Dashboard Report
Understand the definitions and concepts relevant to the main portfolio
management roles and key documentation.
Specifically to identify:
02 01 The responsibilities of the main portfolio roles identified in MoP: Appendix B
1. Portfolio Direction Group/Investment Committee
2. Portfolio Progress Group/Change Delivery Committee
3. Business Change Director/Portfolio Director
4. Portfolio Manager
5. Portfolio Benefits Manager
Practitioner
Foundation
Reference
Area
Primary
Guide
Code Roles and documentation
RD
02 02 The recommended contents of the main portfolio management Appendix E
documentation:
1. Portfolio Management Framework 7.3.2
2. Portfolio Benefits Management Framework
3. Portfolio Strategy
4. Portfolio Delivery Plan
5. Portfolio Benefits Realization Plan
6. Portfolio Financial Plan
7. Portfolio Resource Schedule
8. Portfolio Stakeholder Engagement and Communication Plan
7.2.2.3
9. Portfolio Dashboard Report
Be able to apply and tailor MoP to a scenario.
Specifically to:
03 01 Identify appropriate information, using typical contents, for inclusion
in the relevant portfolio documentation: Appendix E
1. Portfolio Management Framework 7.2.2.1
2. Portfolio Benefits Management Framework 7.3,2
3. Portfolio Strategy 6.6.2
4. Portfolio Delivery Plan 7.3,2
5. Portfolio Benefits Realization Plan 7.4.2
6. Portfolio Financial Plan 7.8.2
7. Portfolio Resource Schedule 7.6.2
8. Portfolio Stakeholder Engagement and Communication Plan 7.2.2.3
9. Portfolio Dashboard Report
03 02 Identify appropriate application of the main portfolio management Appendix B
roles identified in MoP:
1. Portfolio Direction Group/Investment Committee
2. Portfolio Progress Group/Change Delivery Committee
3. Business Change Director/Portfolio Director
4. Portfolio Manager
5. Portfolio Benefits Manager
Be able to identify, analyse and distinguish between appropriate and
inappropriate application of the syllabus area to a scenario.
Specifically to analyse:
Practitioner
Foundation
Reference
Area
Primary
Guide
Code Roles and documentation
RD
04 01 Whether the following portfolio documentation is fit for purpose, with
reasons: Appendix E
1. Portfolio Management Framework 7.2.2.1
2. Portfolio Benefits Management Framework 7.3,2
3. Portfolio Strategy 6.6.2
4. Portfolio Delivery Plan 7.3,2
5. Portfolio Benefits Realization Plan 7.4.2
6. Portfolio Financial Plan 7.8.2
7. Portfolio Resource Schedule 7.6.2
8. Portfolio Stakeholder Engagement and Communication Plan 7.2.2.3
9. Portfolio Dashboard Report
04 02 Whether, the specified roles have been involved appropriately, with Appendix B
reasons:
1. Portfolio Direction Group/Investment Committee
2. Portfolio Progress Group/Change Delivery Committee
3. Business Change Director/Portfolio Director
4. Portfolio Manager
5. Portfolio Benefits Manager
28 September 2012
Multiple Choice
40 minute Paper
Instructions
3. Please use a pencil and NOT ink to mark your answers in the Answer
sheet provided.
a) Project
b) Programme
c) Portfolio
d) Strategy
a) A cycle
b) A practice
c) A principle
d) A technique
a) Benefits management
b) Evolution
c) Decision-conferencing
d) Categorize
a) Prioritize
b) Management by exception
c) Stakeholder engagement
d) Strategy alignment
5 How does portfolio management achieve the most effective balance of organizational change
and BAU?
6 Which circumstances affect how organizations adapt the MoP principles and practices?
a) To merge two programmes that are seeking to achieve the same strategic objectives
b) To reduce the number of programmes and projects across the organization
c) To identify the resources being used on programmes and projects across the organization
d) To create a list of the organization’s programmes and projects
a) Definition
b) Champion-challenger
c) Evolution
d) Staged release of funding
10 In which circumstance would the 'big bang' approach to implementing portfolio management be
appropriate?
a) In a stable marketplace where strategy evolves as the organization explores new approaches
b) In a stable marketplace where strategy is formulated by the senior management team
c) In a less stable marketplace where strategy is formulated by the senior management team
d) In a less stable marketplace where strategy evolves as the organization explores new
approaches
13 Which is one of the six primary functions that portfolio management needs to coordinate with
to achieve strategic objectives?
a) Performance management
b) Information technology
c) Benefits management
d) Human relations
14 Which describes the relationship between business as usual and portfolio management?
15 Which is provided by strategic planning, in terms of its relationship with portfolio management?
16 Which statement describes how portfolio management coordinates with resource allocation
and budgeting to deliver strategic objectives?
a) Strategy maintains the link between portfolio management and resource allocation
b) Resource allocation maintains the link between strategy and portfolio management
c) Portfolio management maintains the link between strategy and resource allocation
d) None of the above
17 The role of programme and project management in terms of delivering strategic objectives
within a portfolio management environment is to provide mechanisms for which of the
following?”
18 Which is NOT a way in which portfolio management should align with the performance
management system?
a) Make appropriate use of existing performance management expertise to design and implement
new portfolio key performance indicators
b) Align performance and portfolio reporting appropriately, in terms of timing and content
c) Make appropriate use of the existing management information system in designing portfolio
reports
d) Develop delivery capability organisation-wide, via fit-for-purpose standards, processes and staff
development
19 Which is NOT a way that portfolio management supports effective corporate governance?
23 Where measures of strategic success have not been clearly defined, which is a suggested
technique to align the portfolio with strategy?
a) Split the available funding across the portfolio to reflect the estimated time to deliver each
initiative
b) Senior management makes a decision based on their personal interest in each initiative
c) Prioritize initiatives using financial metrics such as net present value
d) Weight the strategic objectives and rate the contribution of initiatives
1. Connection
2. Context
3. Climate
4. Culture
a) 1, 2, 3
b) 1, 2, 4
c) 1, 3, 4
d) 2, 3, 4
a) To collate key information that will provide clarity to senior management on the collection of
change initiatives that will deliver the greatest contribution to the strategic objectives, subject
to consideration of risk/achievability, resource constraints and cost/affordability
b) To ensure the successful implementation of the planned change initiatives as agreed in the
Portfolio Strategy and Delivery Plan, whilst also ensuring the portfolio adapts to changes in the
strategic objectives, project and programme delivery, and lessons learned
c) To ensure clarity about what decisions are made, where, by whom, and what criteria are used
in making these decisions
d) To coordinate, direct and oversee the implementation of a set of related projects and activities
in order to deliver outcomes and benefits related to the organization’s strategic objectives
27 Which portfolio definition practice organizes change initiatives into groups, segments or sub-
portfolios to make it easier for senior decision-makers to understand the make up of their
portfolio?
a) Prioritize
b) Plan
c) Categorize
d) Balance
Weighted value score [ ? ] the initiative’s cost can provide a relative value for money index.
a) added to
b) subtracted from
c) multiplied by
d) divided by
a) Identification of all relevant initiatives by the Portfolio Office and strategic planners
b) Validation of data and the building of effective working relationships with PPM professionals
c) Involving relevant stakeholders in the prioritization of initiatives
d) Collection of a consistent set of data to aid subsequent categorization and prioritization
a) Each organization should adopt an industry-specific list of categories, to be used for all types
of initiative
b) For clarity, categorization information is best presented as a numbered list
c) The amount of resource spent on a category should have no bearing on its relative priority
d) Investment criteria used to prioritize initiatives should be tailored to suit each portfolio category
a) A segmented portfolio should consider the need for different criteria to prioritize initiatives in
each segment
b) Prioritization of initiatives should always be supported by financial metrics
c) Prioritization of initiatives should be done before considering the amount of risk involved
d) A mandatory requirement should be top priority, regardless of cost
a) To collate key information which will provide clarity to senior management on the collection of
change initiatives that will deliver the greatest contribution to the strategic objectives
b) To ensure the successful implementation of the planned change initiatives as agreed in the
Portfolio Strategy and Delivery Plan
c) To provide timely and accurate information to facilitate management decision-making
d) To co-ordinate, direct and oversee the implementation of a set of related projects and activities
in order to deliver outcomes and benefits related to the organization’s strategic objectives
36 The purpose of which practice is to ensure portfolio delivery stays on track and that the
portfolio remains strategically aligned?
a) Financial management
b) Benefits management
c) Management control
d) Organizational governance
38 Identify the missing words in the following description of the 'management by exception'
technique.
Variances in excess of the [?] are referred to the portfolio governance body.
a) business case
b) control limits
c) strategic objectives
d) escalation procedures
a) Regular stage / phase gates at significant points in the programme or project lifecycle
b) Consistent rules on the classification, valuation and validation of benefits
c) Clearly defined governance structures, processes, escalation routes and role descriptions
d) Monitoring the overall level of risk exposure
a) Portfolio-wide standards for resource forecasting are prepared to guide programme planners
b) Forecasting is based on evidence from post-implementation reviews
c) Generic risks from inaccurate forecasting are identified
d) Spend against the Financial Plan is included in the Portfolio Dashboard Report
43 Which is NOT a main element of portfolio-level stakeholder engagement in the portfolio delivery
cycle?
a) The Portfolio Office and the organization’s communications experts working collaboratively
b) Portfolio communications being visibly and proactively supported by management board
members
c) Adoption of the 'champion-challenger' model for process improvement from all stakeholders
d) Consideration of risk being incorporated into the business change lifecycle
46 A workshop organized by the Portfolio Office to raise awareness of the scope of the portfolio is
a solution to which dependency management challenge?
47 What role coordinates the effective and efficient operation of the portfolio management
practices?
48 What portfolio document provides the baseline against which progress will be monitored via the
Portfolio Dashboard?
Week ending :
For Exam Paper :GBP210FSample1-110127SamplePaper1
Syllabus Syllabus Syllabus
Q Ans Section Q Ans Section Q Ans Section
Topic Topic Topic
25 A PP02.5 4.7,5.5
26 A DF01.1 5.6.1
27 C DF01.2 6.2.1-6.6.1
28 B DF02.1 5.6.2-3
29 D DF02.2 4.5
30 C DF02.3 6.2.2
Rationale
1 OV0101.1 - Overview
C
LL1 - Recall the definitions of portfolio and portfolio management.
a) Incorrect - a project is a temporary organization, usually existing for a much shorter
time, which will deliver one or more outputs in accordance with a specific business
case. Ref 2.3
b) Incorrect - a programme is a temporary, flexible organization created to co-ordinate,
direct and oversee the implementation of a set of related projects and activities in order
to deliver outcomes and benefits related to the organization’s strategic objectives. Ref
2.3
c) Correct - this is the definition of a portfolio. Ref 2.3
d) Incorrect - strategy is the approach taken, or line to take, to achieve a long-term aim.
Ref Glossary
2 OV0101.2 - Overview
A
LL1 - Recall the portfolio management model and the relationship between the principles,
cycles, practices and relevant techniques.
a) Correct - the portfolio definition cycle is one of the two portfolio management cycles in
MoP. Ref 2.4.2
b) Incorrect - the portfolio definition and delivery cycles contain 12 practices. Ref 2.4.2
c) Incorrect - the principles provide the context within which the portfolio definition and
delivery cycles, and their constituent practices, operate. Ref 2.4.1
d) Incorrect - techniques relate to the ways in which the portfolio definition and delivery
practices can be applied. Ref 2.4.2
3 OV0101.3 - Overview
D
LL1 - Recall the names of the portfolio definition practices.
a) Incorrect - this is a portfolio delivery practice. Ref. 2.4.2
b) Incorrect - this is one of the three broad approaches to implementation of portfolio
management. Ref 5.3
c) Incorrect - this is a technique to facilitate effective portfolio prioritization. Ref 6.4
d) Correct - categorize is one of the 5 portfolio definition practices. Ref 2.4.2
4 OV0101.4 - Overview
C
LL1 - Recall the names of the portfolio delivery practices.
a) Incorrect - this is a portfolio definition practice. Ref. 2.4.2
b) Incorrect - this is a technique to facilitate effective portfolio reporting. Ref 7.2
c) Correct - stakeholder engagement is one of the 7 portfolio delivery practices. Ref 2.4.2
d) Incorrect - this is a portfolio management principle. Ref 2.4.1
5 OV0102.1 - Overview
B
LL2 - The scope of portfolios and portfolio management and the differences from
projects/project management and programmes/programme management
a) Incorrect - the portfolio does not include all business change, rather the focus is on
change initiatives that are delivered via formalized ppm methods. Ref 2.3
b) Correct - the way portfolio management achieves the most effective balance of
organizational change and BAU includes regular review in terms of progress, cost, risk,
benefits and strategic contribution. Ref 2.3
c) Incorrect - This is within the scope of a project and project management. Ref 2.3
d) Incorrect - Incorrect. This is the responsibility of programme management.. Ref 2.3
6 OV0102.2 - Overview
B
LL2 - Identify the circumstances that will affect how the MoP principles and practices will be
adapted.
a) Incorrect - use of IT solutions is not a requirement for portfolio management. Ref 2.2
b) Correct - the principles and practices need to be tailored to reflect local circumstances,
of which all of these are examples. Ref 2.2
c) Incorrect - use of IT solutions is not a requirement for portfolio management. Ref 2.2
d) Incorrect - use of IT solutions is not a requirement for portfolio management. Ref 2.2
7 OV0102.3 - Overview
A
LL2 - Identify the benefits of portfolio management.
a) Correct - this relates to the removal of duplicate projects, which is a benefit of portfolio
management. Ref 2.5
b) Incorrect - this would only be a benefit if the remaining programmes and projects are the
‘right’ ones. Ref 2.5
c) Incorrect - this would only be a benefit if it resulted in the resources being used more
efficiently or effectively. Ref 2.5
d) Incorrect - this would only be a benefit if it resulted in the removal of duplicate, non-
strategically aligned, or poorly-performing initiatives. Ref 2.2 and 2.5
28 September 2012
Multiple Choice
40 minute Paper
Instructions
3. Please use a pencil and NOT ink to mark your answers in the Answer
sheet provided.
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MoP Foundation Examination
1 Portfolio management seeks to ensure the most effective balance of organizational change and
what function or activity?
a) Performance management
b) Strategic planning
c) Programme and project management
d) Business as usual
a) Management by exception
b) Risk management
c) Balance
d) Energized change culture
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2
MoP Foundation Examination
a) Plan
b) Benefits management
c) Champion-challenger model
d) Portfolio Office
5 How does portfolio management enable a balance of organizational change and BAU?
6 Which will NOT influence how portfolio management will be adapted to suit local
circumstances?
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3
MoP Foundation Examination
a) Delivery
b) Management by exception
c) Senior management commitment
d) Evolution
9 Which three statements are benefits of assessing the impact of portfolio management?
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4
MoP Foundation Examination
10 Which three actions are among the first seven steps in a staged implementation of portfolio
management?
1. Create a list of all of the programmes and projects across the organization
2. Define a set of investment criteria to prioritize investments
3. Apply the technique 'staged release of funding'
4. Align reward and recognition processes with departmental objectives
a) 1, 2, 3
b) 1, 2, 4
c) 1, 3, 4
d) 2, 3, 4
a) Waiting until project and programme management reaches a minimum level of maturity
b) Adopting an ‘ad hoc’ approach to implementation
c) Adapting organizational processes to suit the most sophisticated ‘off the shelf’ software
available
d) Applying the ‘champion-challenger’ model
12 Which is an example of a performance metric that can be used to assess the impact of
portfolio management?
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5
MoP Foundation Examination
13 Which is one of the six key functions/activities that portfolio management needs to
coordinate with to achieve strategic objectives?
a) Information Technology
b) Procurement/Commercial
c) Programme & Project Management
d) Human Relations
14 Which correctly describes the relationship between portfolio management and BAU?
15 Which is NOT one of the four fundamental questions addressed by portfolio management as
part of strategic planning?
a) Is the portfolio, together with BAU, sufficient to achieve the strategic objectives
b) What is the current maturity level of portfolio management practices
c) Are all the change initiatives in the portfolio necessary
d) Is the portfolio achievable
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6
MoP Foundation Examination
Portfolio management provides the means by which the link between strategy and [ ? ] can be
maintained.
a) Risk management
b) Business planning
c) Performance management
d) Resource allocation
18 Which is NOT a way in which portfolio management should align with the performance
management system?
a) Updating the organization’s performance targets to reflect the planned portfolio impact
b) Ensuring performance and portfolio reporting schedules remain independent
c) Engaging the performance management function early in the development of business cases
d) Making use of the expertise of the performance management function in designing new
portfolio performance metrics
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7
MoP Foundation Examination
a) Benefits management
b) Portfolio delivery
c) Understand
d) Portfolio Office
21 Which is a key to success for the portfolio management principle ‘senior management
commitment’?
a) The roles of the Management Board regarding portfolio management are clearly defined
b) The Portfolio Management Framework includes a compelling vision for the portfolio
c) The Portfolio Office makes decisions on prioritization of initiatives on behalf of the Board
d) Someone independent of the executive is appointed to champion the implementation of
portfolio management
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8
MoP Foundation Examination
22 Which is a key to success for the portfolio management principle ‘governance alignment’?
a) Key roles in relation to portfolio management should be recorded in the Portfolio Delivery Plan
b) Sub-portfolios should make all required decisions without referring issues upward
c) Meetings of the portfolio governance bodies should be scheduled close together
d) Understanding of portfolio governance should be restricted to the Board of Directors
23 Which is a suggested technique for aligning individual initiatives with strategy in a private
sector organization?
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9
MoP Foundation Examination
25 What source of organizational energy is described as 'Work stimulates and provides a sense
of achievement'?
a) Climate
b) Context
c) Content
d) Connection
The purpose of the [ ? ] is to collate key information that will provide clarity to senior
management on the collection of change initiatives that will deliver the greatest contribution to
the strategic objectives?
27 Which portfolio definition practice ranks initiatives and helps senior management to decide
which initiatives should be invested in?
a) Prioritize
b) Understand
c) Management control
d) Balance
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10
MoP Foundation Examination
29 Which portfolio prioritization technique examines potential investments under the two main
headings of attractiveness and achievability?
30 Which techniques can be used as part of an environmental scan during the ‘understand’
practice?
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11
MoP Foundation Examination
a) Use risk data by category to provide a high-level check that resource allocation reflects relative
priorities
b) Tailor investment criteria to each category
c) Ensure that the same investment criteria are applied to all potential investments
d) Use industry standard portfolio categories to aid benchmarking
32 What term describes the period taken for benefits to exceed accumulated costs in present
value terms?
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12
MoP Foundation Examination
a) Combining the Portfolio Strategy and Delivery Plan into a single document
b) Producing a plan that does not require updating
c) Preparing plans that motivate people to commit to the delivery of shared goals
d) Documenting a baseline against which progress can be tracked via the Portfolio Management
Framework
35 What is this the purpose of 'To ensure the successful implementation of the planned change
initiatives as agreed in the Portfolio Strategy and Delivery Plan'?
a) Portfolio management
b) Portfolio definition cycle
c) Portfolio delivery cycle
d) The ‘plan’ practice
36 Which three statements are a purpose of the ‘organizational governance’ practice? To provide
clarity about:
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13
MoP Foundation Examination
a) Providing a dashboard report with a transparent chain from strategic intent to benefits
realization
b) Specifying points at which reviews of initiatives are linked to funding release
c) Reporting via a documented route and schedule
d) Referring variances from plan that exceed control limits to the portfolio governance body
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14
MoP Foundation Examination
40 Which technique enables reliable estimates of future benefits to be formulated on the basis of
previous experience or evidence?
42 Which three statements are main elements of the ‘risk management’ practice?
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15
MoP Foundation Examination
a) Champion-challenger model
b) Multi-criteria analysis
c) Management by exception
d) Staged release of funding
44 Which three statements are main elements of the ‘organizational governance’ practice?
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16
MoP Foundation Examination
47 What role is responsible for resolving issues that may compromise the delivery of the portfolio
and benefits realization?
a) Portfolio Manager
b) Portfolio Progress Group
c) Portfolio Director
d) Portfolio Direction Group
48 What portfolio document provides the baseline against which to track and compare actual
spend?
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17
MoP Foundation Examination
50 Which portfolio management document contains the vision and longer-term objectives for the
portfolio?
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18
MoP Foundation Examination
Week ending :
For Exam Paper :GBMOPFSample2-120525SamplePaper2
Syllabus Syllabus Syllabus
Q Ans Section Q Ans Section Q Ans Section
Topic Topic Topic
Rationale
1 OV0101.1 - Overview
D
LL1 - Recall the definitions of portfolio and portfolio management
a) Incorrect – Portfolio management must effectively coordinate with performance
management. But the definition of portfolio management states that it seeks to enable
the most effective balance of organizational change and BAU. Ref 2.3.2, Glossary
b) Incorrect – Portfolio management must effectively coordinate with strategic planning. But
the definition of portfolio management states that it seeks to enable the most effective
balance of organizational change and BAU. Ref 2.3.2, Glossary
c) Incorrect – Portfolio management must effectively coordinate with PPM. But the
definition of portfolio management states that it seeks to enable the most effective
balance of organizational change and BAU. Ref 2.3.2, Glossary
d) Correct - the correct answer is business as usual. Ref 2.3.2, Glossary
2 OV0101.2 - Overview
B
LL1 - Recall the portfolio management model and the relationship between the principles,
cycles, practices and relevant techniques.
a) Incorrect – The portfolio management model illustrates the relationship between the
portfolio management principles and the definition and delivery cycles. Ref 2.4.1
b) Correct – The portfolio definition cycle contains a series of broadly sequential practices.
Ref 2.4.2
c) Incorrect – The portfolio delivery cycle contains a series of broadly simultaneous
practices. Ref 2.4.2
d) Incorrect – The portfolio management principles represent the key foundations on which
effective portfolio management is based. Ref 2.4.1
3 OV0101.3 - Overview
C
LL1 - Recall the names of the portfolio definition practices.
a) Incorrect - this is a portfolio delivery technique. Ref. 2.2
b) Incorrect - this is a portfolio delivery practice. Ref 7.1
c) Correct - Balance is one of the five portfolio definition practices. Ref 6.1
d) Incorrect – this is one of the portfolio management principles. Ref. 2.4.1
4 OV0101.4 - Overview
B
LL1 - Recall the names of the portfolio delivery practices.
a) Incorrect - this is a portfolio definition practice. Ref. 6.1
b) Correct - Benefits management is one of the seven portfolio delivery practices. Ref 7.1
c) Incorrect - this is a technique to facilitate effective stakeholder engagement. Ref 7.6.2
d) Incorrect - this is a portfolio management principle. Ref 2.4.1
5 OV0102.1 - Overview
D
LL2 - Identify the differences between portfolios and portfolio management on the one hand,
and projects/project management and programmes/programme management on the other.
a) Incorrect – this is the purpose of a project. Ref 2.3.5
b) Incorrect – the focus of portfolio management is on change initiatives that are delivered
via formalized PPM methods. Ref 2.3
c) Incorrect – this is the remit of programme management. Ref 2.3
d) Correct – this is one of the ways by which portfolio management balances organizational
change and BAU. Ref 2.3.2
6 OV0102.7 - Overview
A
LL2 - Identify the circumstances that will affect how the MoP principles and practices will be
adapted.
a) Correct - use of sophisticated software is not a requirement for portfolio management.
Ref 2.2
b) Incorrect - the principles and practices of portfolio management need to be tailored to
reflect local circumstances, of which this is an example. Ref 2.2
c) Incorrect - the principles and practices of portfolio management need to be tailored to
reflect local circumstances, of which this is an example. Ref 2.2
d) Incorrect - the principles and practices of portfolio management need to be tailored to
reflect local circumstances, of which this is an example. Ref 2.2
7 OV0102.3 - Overview
B
LL2 - Identify the objectives of portfolio management.
a) Incorrect - portfolio management does not prescribe any specific delivery method.
Solutions need to be tailored to local circumstances. Ref 2.2, 2.6
b) Correct – this is one of the objectives of portfolio management. Ref 2.2, 2.3.6
c) Incorrect – sophisticated IT solutions are not a necessary requirement for portfolio
management. Ref 2.2
d) Incorrect – responsibility for delivery of individual initiatives lies with project and
programme management. Ref 2.3.6
7
MoP Foundation Examination
8
MoP Foundation Examination
14
MoP Foundation Examination
Please note that by downloading and/or using this document, you have agreed accepted to comply
with the terms of use outlined below:
1. All sample (electronic or paper based) papers are for personal use only.
2. The sample papers are intended for the following use only:
• For use as study aid/s for candidates who wish to sit an MoP examination, or
• For reference purposes.
3. By downloading a complimentary digital copy of any of the MoP sample papers, you agree not to:
• Reproduce or copy;
• Forward or share;
• Sell the document.
4. If you wish to use the whole, or part, of any of this sample paper for any purpose other than self
study or reference, please contact AXELOS Accreditation Team (accreditation@axelos.com).
The Practitioner Examination
RX01
Scenario Booklet
This is a 3-hour objective test examination. This booklet contains the Portfolio
Scenario upon which this exam paper is based. All questions are contained within
the Question Booklet.
Each of the four questions is worth 20 marks, giving a maximum of 80 marks in the
paper. The pass mark is 50% (40 marks). Within each question the syllabus area
to which the question refers is clearly stated. The exam is to be taken with the
support of the MoP Guide only, i.e. no material other than the Question Booklet, the
Scenario Booklet, the Answer Booklet and the MoP Guide is to be used. You are
permitted to use a simple calculator in the exam.
Background
The organization is structured into areas, with area managers reporting to two operational directors,
one for the North of the country and one for the South. The Corporate Board members are: the Chief
Executive Officer, the Chief Financial Officer, the two operational directors, the Director of Information
Technology (IT), the Director of Marketing, and the Director of Human Resources (HR). Additionally,
there are two non-executive directors.
The organization’s headquarters is based in Midtown where the central functions (Finance, Marketing,
IT, and HR) and the operational directors’ support teams are located.
BigCo’s vision is to be the market leader in its chosen markets by offering product and service quality
at competitive prices.
Recent performance has however been disappointing – it has been losing market share to
competitors and sales turnover has fallen. At the same time profit margins have become smaller as
costs have risen, and prices cannot be raised further because of market competition.
Strategic Review
As a result, the Chief Executive Officer commissioned a strategic review of the organization covering
market trends, its relative competitive position, and strategies to achieve its business objectives. This
review concluded that, although the market is relatively mature and predictable, the competitive
pressures are increasing. The organization needs to change radically if it is to survive and grow.
● BigCo has not made full use of the potential for on-line sales – competitors have grown such
sales to more than 25% of total business, whereas BigCo’s on-line sales remain below 10%
● Recent market research has indicated that among potential customers the company’s brand
image is weaker than those of its competitors
● Overhead costs have grown at the same time as sales turnover has fallen so profit margins and
overall profitability have declined
● Each directorate has focused on its own objectives rather than on their contribution to
corporate-level strategic objectives
● Staff, including those who deal with customers face-to-face, have insufficient knowledge about
the company’s products and how they compare with those of their competitors.
Key priorities for the business are to grow sales income (both in-store and on-line), whilst at the same
time bringing costs under control to protect and enhance profit margins. Additionally, cross-
organizational working to achieve corporate goals needs to improve. These objectives are relatively
stable and unlikely to change in the near to medium term.
Portfolio Management
Key to achieving this transformation in corporate performance and capacity is the organization’s
ability to manage its change initiatives efficiently and effectively. Unfortunately, the strategic review
found that the management of projects and programmes is in need of significant improvement. Issues
identified in relation to project, programme and portfolio management include:
● There has been no formal initiation process. As a result initiatives have been started without
considering their ‘fit’ with the strategic objectives or initiatives elsewhere in the organization.
There are concerns that BigCo is trying to deliver too many initiatives. Additionally there is little
corporate-level review unless initiatives go badly wrong. No defined ‘business change lifecycle’
is being used as a standard for initiatives of the same type, so there is no regular review of
delivery progress and continued business justification. Initiatives are not, therefore, sufficiently
monitored unless serious delivery issues or cost escalation result in Board-level interest. Even
then, BigCo has found it difficult to stop initiatives and re-allocate funding
● Whilst there is a small centre of excellence (CoE) that currently reports to the IT Director, project
resources sit mainly in each directorate. Where these are insufficient to meet demand, external
resources are acquired. The organization does not use a standard project and programme
management method, which results in inconsistent approaches, ineffective management of
dependencies, and inefficient use of resources. Competition from too many initiatives for
limited, shared, in-house resources, and inconsistent forecasting of demand for these
resources, has also been a serious problem. In some cases this has resulted in unplanned use
of expensive, external resources and in others has slowed delivery (and hence benefits
realization)
● Delivery delays and cost escalation are becoming routine but there are no statistics available to
measure these variances reliably
● In many cases the promised benefits do not appear to have been realized and the same errors
are repeated.
Actions Taken
After the strategic review, the IT and Marketing Directors were replaced. The Chief Executive Officer
also approved the recruitment of a Portfolio Director, who is to lead and co-ordinate the change
agenda. An individual with experience in transformational change delivery has recently been
appointed to this position. This Portfolio Director has declared that the organization will be adopting
portfolio management based on a MoP approach, with three primary objectives:
● Establishment of a Portfolio Office including the transfer of the CoE function from IT to the
Portfolio Office
● Setting-up of a Portfolio Investment Committee to decide which initiatives will be funded, to
monitor continued strategic alignment, and to approve the release of funding including following
relevant stage/phase gate review
● Establishment of a Portfolio Progress Group, which reports to the Investment Committee, to
monitor delivery progress and benefits realization.
A portfolio prioritization and delivery planning exercise covering the next 12 months has recently been
undertaken. The Portfolio Office has also started monitoring and reporting on delivery progress
against 30 initiatives included in BigCo’s portfolio of change initiatives. It has also started undertaking
post-implementation reviews on all completed initiatives.
End of Scenario
In prioritizing the portfolio, BigCo has decided to adopt an approach which combines consideration of
potential initiatives in terms of:
● Forecast cost-benefit analysis as assessed by i) Net Present Value (NPV) using a 7% discount
rate which reflects the organization’s cost of capital, and ii) payback period
● A multi-criteria analysis (MCA) portfolio prioritization model.
The 5-year cost-benefit data for initiatives 1-5 is shown below. All numbers relate to £ sterling.
A multi-criteria analysis (MCA) portfolio prioritization model has been developed to inform Investment
Committee decisions about the composition of the portfolio. Using this model a weighted portfolio
prioritization score is calculated for each initiative. Initiatives are scored under two headings –
attractiveness and achievability.
1. 5-year Net Present Value (NPV), weighting factor 2.5 - assessed by Finance after review of
the business case to ensure adherence to portfolio rules on valuing costs and benefits.
Initiatives are scored as follows:
2. Strategic contribution (Sc), weighting factor 2.5 - assessed by the average rating made by
Investment Committee members. This enables initiatives which have a relatively low NPV,
but which enable other initiatives, to have this contribution reflected in their prioritization
scores. Initiatives are scored as follows:
1. Confidence in initiative deliverability (Ciid), weighting factor 2.0 - assessed by the Senior
Responsible Owner (SRO). Initiatives are scored as follows:
2. Likelihood of benefits realization (Lobr), weighting factor 2.0 - assessed by the SRO.
Initiatives are scored as follows:
Payback in Year
• Year 1 - scores 10
• Year 2 - scores 8
• Year 3 - scores 6
• Year 4 - scores 4
• Year 5 - scores 2
This enables a score out of 100 to be calculated for each initiative. For example, initiative X’s
prioritization score would be calculated as follows:
An extract from the latest portfolio prioritization assessment showing the unweighted scores and
financial data for initiatives 6-10 is outlined below:
Ratings by the Investment Committee members for strategic contribution were as follows:
The Portfolio Director has agreed with the Investment Committee that the portfolio will be split into the
following segments:
Segment Description
Strategic Initiatives critical to achieving the planned business
strategy with a clear, significant and realistically
achievable contribution to the strategic objectives.
This includes initiatives affecting the ‘service profit
chain’ in a positive manner.
Innovative Initiatives with a high degree of uncertainty as to
final outcome, but which offer potentially significant
returns.
Maintenance Initiatives designed in response to a legal or
regulatory requirement, or to maintain business as
usual.
Enabling Initiatives with no, or uncertain, direct positive
impact on profitability or strategic objectives, but
which are necessary for other initiatives which have
such an impact. Also those which enable staff
resources to be re-assigned to other value-adding
activities.
Efficiency Initiatives that will realize direct savings in current
and planned operational costs.
The purpose of segmenting the portfolio in this way is to inform the Investment Committee’s decisions
on portfolio prioritization and balancing.
Initiative 11 - replacement of existing HR and Finance IT systems to save the time staff spend
inputting and analysing data. The time saved will be re-allocated to address other current
business priorities.
Initiative 12 - review of the scope for expansion into overseas markets, potentially via an
overseas acquisition or joint venture.
Initiative 14 - launch of a revised customer service staff training programme to address the
current, relatively low, levels of customer satisfaction with the support and advice provided.
Where an initiative has features applicable to more than one segment, the primary investment
rationale or most significant benefits, determine to which segment the initiative is allocated to.
A major strategic objective for BigCo is to increase its on-line sales to at least 25% of its total sales
whilst, at the same time, maintaining the existing levels of sales through its retail outlets. Interim
targets have been set for the six-month periods up to June and December over the next three years.
To achieve this objective, the Investment Committee has decided to include the following initiatives
within its portfolio:
Initiative Description
14 Customer service training programme to address relatively low levels
of customer satisfaction with the support and advice provided. This
training will be designed to respond to issues identified by the
customer satisfaction assessment programme and will be developed
and delivered by PJN Marketing Consultants.
16 Re-design and update of the website to be more customer-friendly,
and with direct sales facilities designed to increase on-line sales. The
user experience design will be developed by PJN Marketing
Consultants based on the new corporate identity and branding, and
details of the improved logistivs and stock control system. The new
website will then be developed by internal IT resources.
17 Improved logistics and stock control systems to enable efficient
fulfilment of orders from retail outlets and from on-line sales. This will be
designed and developed using internal IT resources.
18 Refresh of BigCo’s corporate identity and branding to revitalize its
image as a modern retailer. PJN Marketing Consultants have been
engaged to undertake this refresh on behalf of the Marketing Director.
19 Customer satisfaction assessment programme to better understand
customer perceptions of service delivery and to identify those areas of
customer service that are in greatest need of improvement. The
Marketing Director has also decided to engage PJN Marketing
Consultants to undertake the initial research for this programme and
then design an on-going customer satisfaction survey. The IT system to
analyse and report the results of this research will be developed and
maintained by internal IT resources.
The main resources for which supply is limited, and which may therefore affect delivery of these
initiatives, are the internal IT resources and the availability of funding to meet the costs of external
consultancy support. Allocation of these resources will be prioritized to those initiatives upon which
other initiatives depend.
(All entries are true statements but may not be shown under the correct heading or in the correct
document.)
Section A: Outline of the high-level benefits which the portfolio is designed to achieve and
the metrics to be used to assess their realization.
Section C: Treatment of benefits throughout the ‘business change lifecycle’ – from business
case, through stage/phase gates and portfolio-level reviews, to post- implementation review.
5. Head-count reduction benefits can only be claimed for whole person savings. Part- person
savings will be claimed at the portfolio-level.
6. Non-financial benefits should be expressed against contribution to specific corporate
objectives.
Section D: Definition of roles and responsibilities for benefits forecasting, tracking and
reporting.
RX01
Question Booklet
Column 1 is a list of initiatives being considered to engage the sources of organizational energy. For each initiative
in Column 1 select from Column 2 the relevant source of organizational energy. A selection from Column 2 may be
used once, more than once or not at all.
Column 1 Column 2
1 A review and recognition of staff performance and the introduction of staff development and A Connection
training programmes.
B Content
2 A review of the project management processes used by the centre of excellence and the
implementation of appropriate standards within the newly formed Portfolio Office. C Context
3 A review and alignment of the Corporate Board members’ performance objectives with the D Climate
organization’s strategic objectives.
4 Replacement of existing outdated HR and Finance IT systems.
5 A series of workshops, delivered by Corporate Board members, to communicate the
strategy and purpose of the portfolio, emphasising how everyone is needed to contribute to
its success.
Column 1 is a list of observations of current behaviour within the organization. For each observation in Column 1
select from Column 2 the organizational energy state being exhibited. A selection from Column 2 may be used
once, more than once or not at all.
Column 1 Column 2
1 Although the company brand is weaker than its competitors, staff members are content that A Productive
the market and current customers are relatively mature and predictable.
B Comfortable
2 Staff members believe that any new initiative will be short-lived and replaced before it is
implemented, so they don’t get involved. C Resigned
3 The previous IT director believed that the organization’s strategic objectives should be D Corrosive
driven by advancements in IT and opposed any alternatives presented by other Corporate
Board members.
4 The centre of excellence has been trying to implement project management processes
based on a standardized approach, providing templates and guidance wherever possible.
5 Project managers are aware that the project management processes are in need of
significant improvement, but they have not done anything about it because previous
contributions have been ignored.
Decide if each of the following actions and observations are an appropriate application of portfolio management
for this scenario and select the option that supports your decision.
1 As a first step, the Portfolio Director has commissioned the centre of excellence to prepare a business case,
blueprint, and implementation plan for the adoption of portfolio management to the organization’s change
initiatives.
A No, because the business change lifecycle should be described in the Portfolio Benefits Management
Framework.
B No, because the Portfolio Manager should keep the Portfolio Management Framework up to date.
C Yes, because clear processes will help people to work more effectively.
D Yes, because this should help to move people to a more comfortable energy state.
3 The Chief Executive Officer has requested that the new IT and Marketing directors should sit on either the
Portfolio Investment Committee or the Portfolio Progress Group, with the Portfolio Director sitting on both of
them.
Each line in the table below consists of an assertion statement and a reason statement. For each line identify the
appropriate option, from options A to E, that applies. Each option can be used once, more than once or not at all.
Selection Assertion Reason
A True True AND the reason explains the assertion
B True True BUT the reason does not explain the assertion
C True False
D False True
E False False
Assertion Reason
1 It is appropriate that the Chief Financial Officer be a BECAUSE In determining the scope of the portfolio,
member of the Portfolio Investment Committee. the Investment Committee needs to
understand whether it is achievable.
2 The newly-formed Portfolio Office should report BECAUSE The Portfolio Office approves changes to
directly to the Portfolio Director. the practices within the portfolio definition
cycle.
3 The Portfolio Office only needs to consider the impact BECAUSE Programme and project offices assist with
of initiatives that contribute to the three primary delivery of individual change initiatives.
objectives of BigCo adopting portfolio management.
4 A role profile for the newly-appointed Portfolio BECAUSE The Portfolio Manager keeps the Portfolio
Director should be included in the Portfolio Management Framework up-to-date.
Management Framework.
5 To enable efficient and effective initiative delivery, the BECAUSE A Portfolio Benefits Manager should
Portfolio Director should temporarily stop all existing review the business case for each
projects and programmes. initiative being considered for the
portfolio.
6 The newly-formed Portfolio Office should deliver and BECAUSE A Portfolio Office is responsible for
complete the existing initiatives inherited from the ensuring that all initiatives are delivered
centre of excellence. according to plan.
Using the additional information provided for this question in the Scenario Booklet, answer the
following question.
Column 1 is a list of statements referring to the forecast financial data of individual initiatives. For each statement in
Column 1 select from Column 2 the initiative to which the statement refers. A selection from Column 2 may be used
once, more than once or not at all.
Column 1 Column 2
1 The initiative that offers the most beneficial Net Present Value (NPV) over 5 years. A Initiative 1
2 The initiative that offers the most beneficial NPV over 3 years. B Initiative 2
3 The initiative that breaks even in year 4 in discounted terms. C Initiative 3
4 The initiative with the quickest payback in undiscounted terms. D Initiative 4
5 The initiative that breaks even in discounted and undiscounted terms in the same E Initiative 5
year.
Using the Scenario and the additional information provided for this question in the Scenario Booklet,
answer the following question.
Column 1 is a list of descriptions of the portfolio prioritization scores for individual initiatives. For each description
in Column 1 select from Column 2 the initiative to which it applies. A selection from Column 2 may be used once,
more than once or not at all.
Column 1 Column 2
1 The initiative with the lowest 'weighted portfolio prioritization' score. A Initiative 6
2 The initiative with the highest 'weighted attractiveness' score. B Initiative 7
3 The initiative with the highest 'weighted achievability' score. C Initiative 8
4 The initiative with the lowest 'weighted attractiveness' score. D Initiative 9
5 The initiative with the highest 'weighted portfolio prioritization' score. E Initiative 10
Using the Scenario, answer the following question about the portfolio definition cycle.
1 A ‘top down’ approach to portfolio management is proposed.
Using the additional information provided for this question in the Scenario Booklet, answer the
following questions.
1 Initiative 11 has been classified in the ‘Efficiency’ segment.
B True True BUT the reason does not explain the assertion
C True False
D False True
E False False
Assertion Reason
1 The Portfolio Office should collect 'reference class' BECAUSE Basing forecasts on ‘reference class’ data
data as part of the post-implementation reviews. can improve portfolio prioritization.
2 ‘Driver-based’ analysis of the ‘service profit chain’ BECAUSE ‘Driver-based’ analysis identifies the
can aid the alignment of the portfolio with strategic benefits of individual initiatives.
objectives.
3 ‘PESTLE’ analysis should be used by the Portfolio BECAUSE ‘PESTLE’ analysis can be used for
Office to inform BigCo’s portfolio prioritization. undertaking an environmental analysis at a
strategic level.
Column 1 is a list of true statements about the BigCo portfolio. Column 2 is a selection of the MoP financial
management ‘keys to success’. For each statement in Column 1, decide if it demonstrates a financial
management 'key to success' and select the appropriate answer from Column 2. A selection from Column 2 may
be used once, more than once or not at all.
Column 1 Column 2
1 A new programme to revise the BigCo marketing strategy has A This does NOT demonstrate one of the
been commissioned, and resources have been allocated for the financial management ‘keys to success’
first phase only.
B Involve financial experts
2 The Chief Executive Officer of BigCo will present the impact of
the portfolio on the financial accounts to the annual shareholders C Align cycles
meeting. D Business cases include financial plans
3 New guidelines have been issued on how to calculate completed on a consistent basis
depreciation on capital costs when assessing the viability of E Staged release of funding
proposed change initiatives.
F Portfolio-level financial planning
4 The timing of returns from initiatives for the Portfolio Dashboard
Report is the same as the timing for returns for the monthly G Regular reporting of progress
budget reports.
5 The Portfolio Office has introduced monthly reporting of spend
against budget.
6 BigCo has purchased a software package to ensure consistent
financial evaluation of risks is applied across all initiatives.
Using the Scenario and the additional information provided for this question in the Scenario Booklet,
answer the following questions about the risk management practice.
Each question includes only true statements about the BigCo initiatives.
1 Which statement should be included in the portfolio risk management strategy?
A Many of the initiatives are dependent on resources being made available from the internal IT directorate.
B As BigCo’s competitors are very successful in on-line sales, there is a risk that only existing BigCo
customers will make use of the redesigned sales website. This means that the target to increase overall
sales will not be achieved.
C A contingency budget of 5% of the total portfolio budget this year is to be set aside to allow for the costs
relating to any unforeseen risks.
D The Portfolio Progress Group should escalate to the Portfolio Investment Committee all risks that are
assessed as having a greater than 50% probability of resulting in a major disruption to BigCo’s retail
activities.
2 Which risk is MOST likely to be recorded in the portfolio risks and issues register?
A As BigCo have maintained the same branding for more than thirty years, there is a risk that the new
corporate identity will result in lower levels of customer recognition. This means that greater marketing spend
will be required on advertising for this initiative to rebuild recognition levels.
B Due to the current lack of product knowledge amongst customer service staff, there is a risk that the amount
of training time will be greater than anticipated. This means that more temporary staff will need to be
employed to cover staff on training.
C Since PJN Marketing Associates have been engaged to undertake a wide range of marketing activities,
there is a risk that they will be unable to fulfil all of their commitments, which will mean that the portfolio will fail
to deliver the forecast benefits.
D As PJN Marketing Associates are new to the field of user-experience design, there is a risk that their design
work will be delayed, which will mean that additional resources will be required to maintain the schedule for
this initiative.
A The initiative to refresh BigCo’s corporate identity and branding is dependent on PJN Marketing Associates
developing proposals for the refresh.
B The customer service training programme is dependent on the customer satisfaction assessment
programme identifying areas of customer service that are in greatest need of improvement.
C The increased efficiency of fulfilling orders from retail outlets and on-line sales is dependent on improving the
logistics and stock control systems.
D The internal IT resources are dependent on PJN Marketing Associates developing the user experience
design before they can develop the new website.
4 Which is NOT an appropriate way of providing visibility of dependencies between BigCo’s initiatives at
portfolio-level?
A All of the inter-initiative dependencies should be shown on a matrix, with the portfolio initiatives listed on
each axis of the matrix and the dependency recorded at the intersection of the two initiatives.
B The programme schedule for the website re-design initiative should record its dependency on the improved
logistics and stock control systems initiative.
C The dependency between the initiative to refresh BigCo’s corporate identity and branding and the website
redesign initiative should be shown as part of the portfolio schedule.
D The dependency between the customer service training programme and the customer satisfaction
assessment programme should be recorded as a risk.
Using the Scenario and the additional information provided for this question in the Scenario Booklet,
answer the following question about the resource management practice.
Each line in the table below consists of an assertion statement and a reason statement. For each line identify the
appropriate option, from options A to E, that applies. Each option can be used once, more than once or not at all.
Using the Scenario, answer the following questions about the management control practice.
The newly formed Portfolio Office has taken a number of actions in order to establish an effective monitoring and
reporting regime. Decide whether the actions taken represent an appropriate application of MoP for this scenario
and select the response that supports your decision.
1 The Portfolio Office has developed a standard reporting template and the Portfolio Progress Group has
instructed all initiatives to use this when designing their own reporting schedules.
3 Having designed the ‘business change lifecycle’, the Portfolio Office has started to roll out a training programme
which is being used to introduce the use of a ‘champion-challenger’ model.
Each question provides a list of true statements about BigCo, but only 2 statements are appropriate entries for
that section of the Portfolio Delivery Plan.
A Realization of forecast benefits from the portfolio is dependent on accurate forecasting and so BigCo is
adopting ‘reference class’ forecasting.
B Initiative 21 will deliver a management information system capability that is required as an input for initiatives
24 and 26.
C The Portfolio Office will host a workshop in month 1 to identify key dependencies.
D Demand from several initiatives for test facilities in month 6 exceeds current capacity calling
for re-scheduling or expansion of capacity for those initiatives.
E Mitigating the risk of cost escalation is dependent on effective budgetary control.
3 Which 2 statements should appear in the portfolio benefits realization plan section?
A BigCo will achieve a level 2 P3M3 rating by the end of the year.
B Efficiency benefits should be validated with the Finance directorate prior to investment.
C Operating costs in the central functions will reduce by 5% by the end of quarter 3 compared with the baseline
at the start of quarter 1.
D A post-implementation benefits evaluation on initiative 28 will be undertaken in quarter 2.
A The BigCo portfolio is over-reliant on supplier Y, so different suppliers will be considered for future initiatives.
D The scheduled delivery of initiative 22 would be delayed if the systems testing facilities required in month 4
are unavailable, so the required facilities will be reserved for initiative 22.
E The risk of initiative 23 has been assessed as high impact, medium probability, and so will be kept under
close management review.
5 Which 2 statements should appear in the high level resource plan/schedule section?
A Demand for systems test facilities will exceed current availability in months 8 and 11.
B Two additional staff members will be recruited to the Portfolio Office by the end of quarter 1.
D Financial resources planned to be spent on portfolio initiatives in month 6 are £2.5 million.
E The monthly total of project staff required by the portfolio is 24, which exceeds current availability in months 2
and 6.
Answer the following questions about the Portfolio Stakeholder Engagement and Communication Plan.
Each question provides a list of true statements about the BigCo portfolio, but only 2 statements are appropriate
entries for that section of the Portfolio Stakeholder Engagement and Communication Plan.
A The Portfolio Office is responsible for co-ordinating the reporting of portfolio progress to the BigCo Portfolio
Investment Committee and Portfolio Progress Group.
B Programme and project staff are keen to know how portfolio management will affect their working practices,
and their participation is crucial to successful implementation.
C A PPM forum will be used to engage the project and programme management community.
D Corporate Board members are very interested in the portfolio given the Chief Executive Officer’s
commitment, and their engagement is essential to its success.
E A regular newsletter will be established to keep customer service staff informed of portfolio progress.
3 Which 2 statements should be recorded within the media to be used section?
A The Portfolio Progress Group will ensure consistency of messages on delivery progress across all media.
B The Portfolio Office will work closely with BigCo’s communication team within Human Resources to establish
appropriate forms of communication for the various portfolio stakeholder groups.
C For customer service staff, a Twitter account will be set up and staff will be encouraged to follow this account
to hear the latest news about the portfolio of initiatives affecting them.
D The Marketing directorate will be asked to provide an expert on internal marketing to help implement the
Portfolio Stakeholder Engagement and Communication Plan.
E The Corporate Board members will be provided with a monthly progress report, and, at each quarterly board
meeting, the Portfolio Director will provide an in-depth progress update.
Using the Scenario, answer the following questions about portfolio management roles.
Each question provides a list of responsibilities within the stakeholder engagement practice for the portfolio.
1 Which is an appropriate responsibility for the Portfolio Director in a MoP environment?
A Appearing in quarterly videos for the BigCo intranet site to share with all staff the progress being made with
the introduction of portfolio management.
B Leading the preparation of BigCo’s Portfolio Stakeholder Engagement and Communication Plan to
demonstrate commitment to portfolio level stakeholder engagement.
C Approving the portfolio progress information for inclusion in the monthly internal newsletter to staff.
D Approving BigCo’s Portfolio Stakeholder Engagement and Communication Plan to ensure that BigCo’s
stakeholders’ are identified and that they are actively engaged with the management of the portfolio.
2 Which is an appropriate responsibility for the Portfolio Manager in a MoP environment?
A Leading awareness training sessions for senior and middle managers about how the Portfolio Benefits
Management Framework is being applied within BigCo.
B Promoting and supporting the cultural changes necessary so that each directorate is focussed on BigCo as
a whole rather than on achieving its own objectives.
C Running an internal campaign to generate ideas from BigCo staff for ways in which stakeholder engagement
relating to the portfolio could be improved.
D Leading a briefing session to BigCo’s directors to explain to them the benefits that their directorates gain
from implementing portfolio management consistently across the company.
Using the Scenario and the additional information provided for this question in the Scenario Booklet,
answer the following questions about the Portfolio Benefits Management Framework.
A Move entry 3 to Section A because this describes a metric used to assess one of the high-level benefits
that the portfolio is designed to achieve.
B Move entry 3 to Section D because this defines benefit tracking and reporting.
C No change to entry 4 because it would be appropriate to measure both financial and non-financial benefits.
D Delete entry 4 because only financial benefits should be measured for each initiative.
E Add 'Each initiative should set its own rules for benefit eligibility'.
3 Which 2 statements apply to Section C?
A No change to entry 5 because this describes what benefits will be measured at portfolio-level.
B Move entry 5 to Section B because this describes eligibility guidance for the portfolio.
C No change to entry 6 because measurement against corporate objectives is likely to take place at a
stage/phase gate review.
D Move entry 6 to Section B because this describes mapping of benefits to the corporate objectives.
A No change to entry 7 because the process to authorize a business case should be defined with clear
responsibility.
B Move entry 7 to Section C because this describes how approval of the business case aligns to the ‘business
change lifecycle’.
C Move entry 7 to Section B because this describes the eligibility rules of each initiative.
D No change to entry 8 because initiatives should report benefits via the Portfolio Office.
E Move entry 8 to Section C because benefits reporting should be aligned to stage/phase gate reviews.
B Move entry 9 to Section C because this describes the requirements for benefits review beyond initiative
closure.
C Delete entry 9 because this describes processes within the programme or project.
D No change to entry 10 because this describes the roles required for benefits management.
E Delete entry 10 because this describes stakeholder categorization.
Using the Scenario and the additional information provided for this question in the Scenario Booklet,
answer the following question.
Each line in the table below consists of an assertion statement and a reason statement. For each line identify the
appropriate option, from options A to E, that applies. Each option can be used once, more than once or not at all.
Selection Assertion Reason
A True True AND the reason explains the assertion
B True True BUT the reason does not explain the assertion
C True False
D False True
E False False
Assertion Reason
1 The Portfolio Manager should review progress BECAUSE The Portfolio Manager should ensure that
with the managers of initiative 1 and initiative dependencies within the portfolio are managed
4. effectively.
2 The Portfolio Benefits Manager should BECAUSE The Portfolio Benefits Manager should provide
prepare all future progress reports for initiative assurance that benefits management practices
2. are effective at programme level.
3 Recommendations arising from the gateway BECAUSE The Portfolio Investment Committee undertakes
review planned for initiative 3 should be portfolio-level reviews to confirm that the portfolio
reported to the Portfolio Investment remains on course to deliver the desired strategic
Committee. benefits.
4 The Portfolio Director should monitor the BECAUSE The Portfolio Director is responsible for
budget problems identified with initiative 4. recommending that initiatives are terminated
where justified.
5 The Portfolio Progress Group should approve BECAUSE Only high priority initiatives should be included in
revised benefit realization targets for initiative reports that are sent to the Portfolio Investment
5. Committee.
Rationale
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study or reference, please contact AXELOS Accreditation Team (accreditation@axelos.com).
The Practitioner Examination
RX02
Scenario Booklet
This is a 3-hour objective test examination. This booklet contains the Portfolio
Scenario upon which this exam paper is based. All questions are contained within
the Question Booklet.
Each of the four questions is worth 20 marks, giving a maximum of 80 marks in the
paper. The pass mark is 50% (40 marks). Within each question the syllabus area
to which the question refers is clearly stated. The exam is to be taken with the
support of the MoP Guide only, i.e. no material other than the Question Booklet, the
Scenario Booklet, the Answer Booklet and the MoP Guide is to be used. You are
permitted to use a simple calculator in the exam.
● Developing and maintaining a safe and effective public transportation network including air,
road, rail, bridges and tunnels.
● Setting the standards for driving licence tests. Drivers need to pass a driving test at an
authorised driver test centre to get a licence.
● Collecting fees due under an annual road fund tax and third party insurance scheme.
● Operating government-owned vehicle test centres, where it is checked that vehicles meet safety
standards; and ensuring that privately run centres comply with defined standards.
Transcorp needs to work closely with other organizations including: train operating companies that
are licensed to use the rail network; airlines and the airways agency; organizations licensed to
perform driving tests; and organizations that operate privately-run vehicle test centres.
Transcorp receives a budget from the Treasury (the government’s finance department) which is
agreed annually. Other sources of funding are driver’s licence fees; road fund tax (the funds collected
in relation to third party insurance are handed over to the Treasury who operate the insurance
scheme); and fees collected at government-run vehicle test centres, as well as a percentage of the
fees collected from privately-run vehicle test centres.
● An aging transport infrastructure – maintenance costs and accidents are rising and causing
costs for the health system and the wider economy and the cost to business of lost time.
● Strategies for road and rail transport have in the past been managed independently with the
result that some areas of the country have been provided with too much and others with too
little road and rail capacity.
● A challenging economic situation with falling tax revenues with the result that Transcorp has to
deliver annual efficiency savings of at least 5%.
● Driver licenses and annual road fund tax and third party insurance certificates are provided at
local offices with limited opening times. The public are increasingly demanding that these
services be provided on-line.
● In spite of relatively well developed project and programme management practices at an
initiative-level, there are regular delays in delivery for the following reasons: an absence of a
consistent business change lifecycle incorporating regular stage/phase gate reviews; a failure
to effectively manage dependencies between initiatives; and ineffective scheduling of initiative
access to limited IT test facilities. These problems need to be addressed urgently.
● An organizational culture with little focus on the customer.
● A track record of failure in terms of realizing benefits from business change programmes.
A new Chief Executive has recently been appointed to work on the following agenda:
● Developing an integrated transport strategy to ensure the available investment in road, rail and
air infrastructure is optimized.
The challenges are great but they are relatively clear and well-established i.e. the above agenda is
expected to remain unaltered for the duration of the current planning period.
The Treasury are encouraging departments and agencies, including Transcorp, to adopt portfolio
management as a means to:
The Chief Executive is keen that Transcorp are seen to be taking the lead in this initiative. She has
appointed an experienced Portfolio Director to join the Management Board. All change initiatives
are now included within the scope of the Transformational Change Portfolio (TCP) including:
Following a review of the efficiency and effectiveness of current practices, an action plan has been
prepared to address the main weaknesses. This includes adopting the MoP portfolio definition and
delivery practices, roles and documentation and:
The governance model for the TCP is based on the establishment of:
● A Portfolio Investment Committee (PIC) to: oversee the portfolio definition cycle; approve
the inclusion of new initiatives in the TCP via a rigorous start gate; and ensure the portfolio
remains strategically aligned including via six monthly portfolio-level reviews.
● A Portfolio Change Committee (PCC) to: oversee the portfolio delivery cycle, including
monitoring the use of limited resources and initiative progress via regular stage gate reviews
and the TCP Dashboard Report.
● A small Portfolio Office to coordinate the portfolio management practices and support the
Portfolio Director, PIC and PCC. The Portfolio Office is headed by a Portfolio Manager who
reports to the Portfolio Director. The latter sits on both the PIC and PCC. The Portfolio Office
includes a Portfolio Benefits Manager.
To help implement portfolio management, it has been decided that a Portfolio Management Forum
(PMF) will be established with representatives from all relevant disciplines and divisions, to promote
understanding and dissemination of lessons learned.
End of Scenario
The Portfolio Manager has agreed with the Portfolio Director that a suite of measures will be used to
measure the progress of the portfolio and of portfolio management. In determining what is reported,
the management by exception technique will be applied. Measures and indicators will be monitored
under the following headings in the Portfolio Dashboard Report:
● Initiative: Progress information against key delivery milestones, risks and costs for individual
initiatives.
● Portfolio: Portfolio-level indicators on overall risk, budget, resource and benefits realization.
● Practices: Performance of the portfolio management practices.
1. Based on lessons learned from early implementations, the Portfolio Change Committee has
agreed a change to the way in which limited IT resources will be allocated.
2. Due to the Channel shift and Privatisation of toll roads initiatives reporting a dramatic increase
in the use of external contractors, the overall TCP forecast consultancy spend now exceeds
budget by 12%, which exceeds the tolerance set.
3. Efficiency savings from the Outsourcing initiative exceed the forecast by 15%.
4. The overall risk status of the Train operator re-negotiation initiative has changed to 'very high'.
5. The Customer insight programme has slipped behind schedule by 1 week but is still within
tolerance.
Transcorp’s PIC has recently agreed a revised set of categories to be applied to the TCP, with
tailored investment criteria for each category reflecting the primary investment rationale as shown
below.
An extract of the data applying to five selected initiatives from the ‘efficiency savings’ and ‘revenue
generation’ categories is shown below.
Note: Cash flows have been discounted at 10%, Transcorp’s cost of capital.
The factors used to assess initiatives in the ‘Strategic contribution’ category are:
Weighting
Attractiveness
Contribution to strategic objectives .50
Confidence in benefits forecast .25
Stakeholder commitment to the business changes on .25
which benefits realization is dependent
Achievability
Quality of logical dependency management .25
Quality of logistical dependency management .25
Quality of risk management .25
Adequacy of resource provision .25
An extract from the assessment of two initiatives undertaken to date is shown in the table below. Note
the table has been partly completed. The remaining entries need to be completed as part of
this question.
Extract from notes from an internal review meeting held by the Portfolio Office.
1. The outsourcing back office functions initiative is at least one month behind schedule.
This is because the stage/phase gate review found that insufficient investigation had
been made into the number of staff members who will not be redeployed, and the
resulting cost implications of the associated redundancy payments - which will need to
be funded from the portfolio budget. This work needs to be completed as a matter of
priority, and a further review meeting has been arranged for one month’s time. This
exceeds the agreed control limit.
2. The customer insight initiative has compiled its business case using different rules to the
other initiatives in the current portfolio. The reason they have given for doing this is that
the benefits cannot easily be expressed in monetary terms.
1. Economic benefits – doing the same things, but more cheaply or with fewer resources
2. Effectiveness benefits – doing things in a different way or to a higher standard.
3. Efficiency benefits – doing more things with the same resources.
1. Cashable – the benefit is directly measurable in financial terms, e.g. directly attributable cost
savings or increased income.
2. Non-cashable – the benefit is NOT directly measurable in financial terms, but still represents a
quantifiable improvement, e.g. quicker response to customer enquiries.
The Portfolio Management Framework includes the following guidance on control limits relating to the
escalation of variances.
Notes:
The Portfolio Office has collected the following data for three of the initiatives within the portfolio.
(All entries are true statements but may NOT be complete or shown under the correct heading or in
the correct document).
1. Attract private capital to address issues of aging road and rail infrastructure.
2. Development and application of common, standardized, initiative delivery practices across
Transcorp. This is to address the absence of a consistent business change cycle, failure to
manage dependencies between initiatives, and ineffective scheduling of access to limited IT
test facilities.
3. Benefits will be categorized into the following categories: economic, effectiveness and
efficiency. They are then sub-categorized as cashable or non-cashable.
4. Payback period will be used to inform prioritization of initiatives in the ‘efficiency savings’
segment.
Section H: Overview of the portfolio-level strategies for benefits, finance, risk and resource
management and for stakeholder engagement.
9. A Portfolio Management Forum will be established with representatives from all relevant
disciplines and divisions to promote understanding and dissemination of lessons learned.
10. The status of key risks to the prioritized annual delivery plan is reported in a monthly dashboard
report.
Note: the other sections are as follows: Section C – The Business Change Lifecycle; Section F –
Terms of Reference for the portfolio boards; and Section G – Role descriptions for the main portfolio
positions.
Extract from the Draft Portfolio Delivery Plan - Key risks mitigation action plan (contains
errors).
Note: Transcorp’s Portfolio Management Framework uses the description of a risk owner derived
from the organization’s Risk Management Strategy as follows: ‘Risk Owner – A role or individual
responsible for the management and control of all aspects of individual risks, including the
implementation of the measures taken in respect of each risk.’
RX02
Question Booklet
Answer the following question about the relationship between the Portfolio Office and Transcorp’s other
organizational functions/activities in managing the Transformational Change Portfolio (TCP).
Column 1 is a list of proposed actions. For each action in Column 1, select from Column 2 the function or activity
that the Portfolio Office will need to coordinate its activities MOST closely with. Each selection from Column 2 can
be used once, more than once or not at all.
Column 1 Column 2
1 Determining the accountability framework for managing delivery of the A Business as usual (BAU)
TCP.
B Strategic and business
2 Agreeing the metrics to be applied to the drivers and linkages in planning
Transcorp’s ‘service value chain’.
C Budgeting and resource
3 Designing a consistent business change lifecycle to apply across the allocation
TCP. D Programme and project
4 Undertaking an environmental scan using PESTLE analysis. management (PPM)
E Performance management
5 Assessing the capacity of Transcorp’s divisions to absorb the combined
business change impact of the TCP over the next 12-24 months. F Corporate governance
Using the Scenario, answer the following questions about implementing, sustaining and measuring
portfolio management.
Using the Scenario, answer the following questions about portfolio governance including the Portfolio
Office.
1 The Portfolio Benefits Manager has proposed that an 'evolutionary' approach be adopted to the implementation
of portfolio management.
4 The Portfolio Office has proposed that they defer production of the Portfolio Dashboard Report by three months
because they are waiting for the 'Privatisation' initiative to report progress.
Is this an appropriate application of MoP for this scenario?
A No, because the Portfolio Office should be working closely with all the initiatives to ensure clear consistent
messages.
B No, because an incomplete Portfolio Dashboard Report would provide senior managers with useful
progress information.
C Yes, because the Portfolio Dashboard Report should include the status on key initiatives.
D Yes, because only a complete Portfolio Dashboard Report would support the technique of 'one version of
the truth'.
5 The Portfolio Manager, who heads the Portfolio Office, reports directly to the Portfolio Director.
Using the Scenario and the additional information provided for this question in the Scenario Booklet,
answer the following question about information to be included in the Portfolio Dashboard Report as
part of measuring portfolio performance.
Each line in the table below consists of an assertion statement and a reason statement. For each line
identify the appropriate option, from options A to E, that applies. Each option can be used once, more
than once or not at all.
Column 1 is a list of some of the activities undertaken as part of portfolio management in an MoP environment. For
each activity in Column 1, decide if it is undertaken as part of the portfolio definition cycle and indicate in which
order the activities should occur. One or more steps in the portfolio definition cycle may be missing.
Column 1 Column 2
1 A ‘decision conference’ is held to debate and rank the potential initiatives A NOT undertaken in the
in one of the sub-portfolios. portfolio definition cycle
2 The PIC undertakes the first six monthly portfolio-level review. B First
3 The Portfolio Office works with key areas of the business to review the
ranked list of initiatives to ensure sufficient coverage of all strategic C Second
objectives.
D Third
4 A survey is undertaken to identify all initiatives in the scoping phase prior to
‘go live’. E Fourth
5 The Portfolio Office allocates current initiatives to a category or sub-
F Fifth
portfolio.
Column 1 is a list of areas of concern identified by the review of portfolio efficiency and effectiveness. For each
area of concern in Column 1, select from Column 2 the technique that is MOST appropriate to addressing the
concern. Each selection from Column 2 can be used once, more than once or not at all.
Column 1 Column 2
1 Staff suggestions for improved practices have generally been ignored. A Driver-based analysis
2 Board members find it difficult to prioritize potential initiatives. B Champion-challenger
3 Senior managers claim that decisions are taken outside the Boardroom about model
which initiatives to fund. C Three point estimating
4 Current approaches to forecasting don’t reflect the range of potential outcomes. D Pair-wise comparisons
5 Business case writers have had difficulty in relating initiative benefits to strategic E Decision conferencing
objectives because Transcorp’s value chain has not been clearly stated.
Using the Scenario, answer the following question about the portfolio definition cycle.
Each line in the table below consists of an assertion statement and a reason statement. For each line select the
appropriate option, from options A to E, that applies. Each option can be used once, more than once or not at all.
Assertion Reason
1 The risk potential assessment. supports the BECAUSE The risk potential assessment aids
assessment of initiative ‘attractiveness’. understanding of consequential impact
and complexity.
2 Approval of the TCP Delivery Plan by the PIC links BECAUSE Approval of the Delivery Plan means
strategic planning to resource allocation. approval for the resource allocations
required to deliver the agreed portfolio.
3 Completion of a ‘service value chain’ for Transcorp BECAUSE A ‘value profile’ provides a basis for
aids portfolio prioritization by providing a basis for quantifying the financial value of each
improved assessment of initiative ‘achievability’. initiative.
4 Use of the ‘champion-challenger’ model helps to BECAUSE The ‘champion-challenger’ model enables
engage the business as usual community in a collective decision to be reached on
prioritizing the portfolio. portfolio composition.
5 Selection of a set of appropriate portfolio categories BECAUSE A programme and project information
is aided by the use of a programme and project document facilitates collection of
information document. consistent data on all initiatives.
Using the additional information provided for this question in the Scenario Booklet, answer the following
questions about portfolio prioritization.
1 If Transcorp only has £10 million to invest over five years in the ‘Efficiency savings’ and ‘Revenue generation’
categories it should only invest in initiative 3.
5 In response to the initial ratings, the SRO of initiative 7 has proposed the following action designed to achieve
the minimum rating for inclusion in the ‘invest’ sub-category: application of optimism bias adjustments to the
benefits forecast so as to improve the relevant rating to 8 out of 10.
Transcorp has identified that the management of resources across the Transformation Change Portfolio (TCP) will
be essential to its success. Column 1 is a list of true statements about the Transcorp TCP. For each statement in
Column 1, decide if it demonstrates one of the resource management ‘Keys to success’ in Column 2 and select the
entry that it is MOST clearly demonstrating. Each selection from Column 2 may be used once, more than once or
not at all.
Column 1 Column 2
1 The Portfolio Office will consider call off arrangements for extra A This does not demonstrate one of the
capacity in the light of emerging demand for access to limited IT resource management keys to
test facilities. success.
2 A standing item on the agenda for the Portfolio Change B Set portfolio-wide standards for
Committee is to review all aspects of the TCP Portfolio Delivery resource forecasting.
Plan.
C Use business cases to create a
3 The business case for the customer insight programme has been portfolio resource schedule.
reviewed by the Portfolio Investment Committee to ensure that the
benefits match their expectations. D Review the resource schedule
regularly.
4 The Portfolio Office has produced a high-level plan summarising
the cost plans of the initiatives within the TCP covering the next E Implement dynamic resource
twelve months. management.
5 A Portfolio Management Framework has been drafted which
includes a resource management strategy to be used by all
initiatives within the TCP.
Column 1 is a list of entries in the Transformational Change Portfolio (TCP) risk management strategy. For each
entry in Column 1, select from column 2 the ‘typical dependency management challenge’ that the entry is MOST
clearly addressing. Each selection from Column 2 may be used once, more than once or not at all.
Column 1 Column 2
1 Decision-conferencing workshops focussing on inter- A This does not address any of the typical
programme dependencies are to be facilitated by the Portfolio dependency management challenges.
Office.
B Dependency information is not readily
2 Logical dependencies between programmes are to be RAG available.
rated on the portfolio delivery schedule.
C Uncertainty about what type of
3 Any dependencies based on the use of the limited IT test dependencies exist.
facilities should be recorded as ’logistical’. D How to document and manage
4 Dependencies are to be entered into a project planning dependencies.
software tool and consolidated data will be updated monthly. E How to present complex information in an
easily understandable format.
5 The Portfolio Office will facilitate regular ‘face to face’
sessions between initiatives to improve shared understanding F What are the most important
of portfolio scope. dependencies?
Using the Scenario and the additional information provided for this question in the Scenario Booklet,
answer the following question about the financial management practice.
Each line in the table below consists of an assertion statement and a reason statement. For each line identify the
appropriate option, from options A to E, that applies. Each option can be used once, more than once or not at all.
Using the Scenario and the additional information provided for this question in the Scenario Booklet,
answer the following questions about the Benefits Management Practice.
1 The objectives for the Channel Shift initiative include moving information and transaction services on-line.
Benefits to customers in this area have been identified as being primarily in the ‘Efficiency / Non-cashable’
category.
3 As part of the Channel Shift initiative, the customer helpdesk processes to deal with customer enquiries are
being redesigned. It is planned to streamline these processes which should result in shorter waiting times for
customers, and a higher percentage of queries being resolved at the first call. Benefits to customers in this area
have been categorized as ‘Effectiveness / Non-cashable’.
Using the Scenario and the additional information provided for this question in the Scenario Booklet,
answer the following questions about reporting variances.
Column 1 is a list of information relevant to Transcorp’s TCP. For each statement in Column 1, select from Column
2 the MoP document in which it is MOST likely to appear. Each selection from Column 2 can be used once, more
than once or not at all.
Column 1 Column 2
1 Stage gates for initiatives included within the TCP will be A Portfolio Dashboard Report
undertaken by the PCC.
B Portfolio Benefits Management
2 Year to date utilization rates for the IT test facilities for which there Framework
is limited availability.
C Portfolio Management Framework
3 Portfolio-level reviews will be undertaken on a six monthly basis
by the PIC. D Portfolio Financial Plan
4 Efficiency savings will be split into cashable and non-cashable E Portfolio Benefits Realization Plan
categories.
5 Cashable efficiency savings of £3m are forecast for the coming
year.
Column 1 is a list of actions relating to Transcorp’s TCP. For each statement in Column 1, select from Column 2
the MOST appropriate role responsible for carrying out that action. Each selection from Column 2 can be used
once, more than once or not at all.
Column 1 Column 2
1 Deciding what action to take in response to the review of portfolio management A Portfolio Benefits
efficiency and effectiveness. Manager
2 Agreeing a change to the control limits for reporting variances from +/- 15% to 20%. B Portfolio Director
3 Delivering the keynote address at the first Portfolio Management Forum. C Portfolio Change
4 Hosting a meeting with the business change managers from across the organization Committee
to discuss how benefits realization can be improved via more effective business D Portfolio Manager
change delivery.
E Portfolio Investment
5 Holding a meeting with project and programme managers to discuss how IT test Committee
facilities can be more effectively utilized.
Using the additional information provided for this question in the Scenario Booklet, answer the following
question.
Remember to select 2 answers to each question.
Using the Scenario and the additional information provided for this question in the Scenario booklet,
answer the following question about the appropriate involvement of roles documented in the Draft
Portfolio Delivery Plan.
Each line in the table below consists of an assertion statement and a reason statement. For each line identify the
appropriate option, from options A to E, that applies. Each option can be used once, more than once or not at all.
Rationale