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A letter demanding payment

Sample
Dear Mr. Merrick,
Re: Invoice 3296GM
I am writing to you once again regarding the above invoice, dated 11 February, for the
exhibition equipment we supplied to you. This invoice is still outstanding. According to our
records, we have not yet received your remittance or a reply to our previous requests for
payment, dated 18 March and 15 April.
Under the terms of our contract, you undertook to settle within thirty days of receipt of our
invoice. We felt that as the owner of a small business yourself, you would appreciate the effect
that late payments have on our cashflow and, therefore, had expected to receive your
remittance some time ago. However, as of today, your account is sixty days overdue.
We will, of course, be able to recover the debt through the courts, which would involve you in
additional legal costs. However, I am prepared to give you a final opportunity to settle your
account. Unless I receive full payment within the next seven days, you will leave me no
alternative but to put this matter into the hands of my solicitor.
Yours sincerely,
Elspeth Pringle
Writing
You produced ten thousand copies of a furniture catalogue at very short notice for a customer,
Neil Barker Design. The terms of credit in the contract of sale were for payment within thirty
days of receipt of invoice. You sent the first reminder with a copy of the invoice when the
payment was four weeks overdue, then a second request for payment four weeks after that. The
account is now a further six weeks overdue.
 Write an email to Neil Barker asking him to pay his outstanding invoice. You can:
 Review the situation with his account.
 Make him think about his moral obligation and remind him of the terms and conditions
of your sales agreement.
 Say what action you intend to take.

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