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Service Manual

Color Document Scanner

EPSON DS-970/ DS-975/DS-870/DS-875/ES-865

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SESC18-004
Notice
 All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.
 All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly appreciate being
informed of them.
 The contents of this manual are subject to change without notice.
 The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.

Notice: Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their respective owners.
EPSON disclaims any and all rights in those marks.

Copyright © 2018 SEIKO EPSON CORPORATION. 


P · CS QUALITY ASSURANCE DEPARTMENT

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Safety Precautions
All safety procedures described here shall be strictly adhered to by all parties servicing and maintaining this product.

DANGER
Strictly observe the following cautions. Failure to comply could result in serious bodily injury or loss of life.
1. Always disconnect the product from the power source and peripheral devices when servicing the product or performing maintenance.
2. When performing works described in this manual, do not connect to a power source until instructed to do so. Connecting to a power source causes high voltage in the power supply unit and some
electronic components even if the product power switch is off. If you need to perform the work with the power cable connected to a power source, use extreme caution to avoid electrical shock.

WARNING
Strictly observe the following cautions. Failure to comply may lead to personal injury or loss of life.
1. When using compressed air products; such as air duster, for cleaning during repair and maintenance, the use of such products containing flammable gas is prohibited.

PRECAUTIONS
Strictly observe the following cautions. Failure to comply may lead to personal injury or damage of the product.
1. Repairs on Epson product should be performed only by an Epson certified repair technician.
2. No work should be performed on this product by persons unfamiliar with basic safety knowledge required for electrician.
3. The power rating of this product is indicated on the serial number/rating plate. Never connect this product to the power source whose voltages is different from the rated voltage.
4. Replace malfunctioning components only with those components provided or approved by Epson; 
introduction of second-source ICs or other non-approved components may damage the product and void any applicable Epson warranty.
5. The capacitors on the Main Board may be electrically charged right after the power turns off or after driving motors which generates counter electromotive force such as when
rotating the PF Roller or when moving the CR Unit. There is a risk to damage the Main Board if the FFC is short-circuited with the capacitors on the Main Board electrically
charged, therefore, after the power turns off or after motors are driven, leave the scanner untouched for approximately 30 seconds to discharge the capacitors before starting
disassembly/ reassembly.

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6. To prevent the circuit boards from short-circuiting, be careful about the following when handling FFC or cables.
 When handling FFC, take care not to let the terminal section of FFC touch metal parts.
 When connecting cables/FFC to the connectors on circuit boards, connect them straight to the connectors to avoid slant insertion.
7. In order to protect sensitive microprocessors and circuitry, use static discharge equipment, such as anti-static wrist straps, when accessing internal components.
8. When disassembling or assembling this product, make sure to wear gloves to avoid injuries from metal parts with sharp edges.
9. Use only recommended tools for disassembling, assembling or adjusting the Scanner.
10. Observe the specified torque when tightening screws.
11. Be extremely careful not to scratch or contaminate the following parts.
 Coated surface of the Roller
 Gears
 Rollers
 Scanner Sensor
 Exterior parts
12. Never use oil or grease other than those specified in this manual. Use of different types of oil or grease may damage the component or give bad influence on the scanner
function.
13. Apply the specified amount of grease described in this manual.
14. Make the specified adjustments when you disassemble the scanner.
15. When cleaning this product, follow the procedure described in this manual.
16. Make sure to install antivirus software in the computers used for the service support activities.
17. Keep the virus pattern file of antivirus software up-to-date.
18. When disassembling/reassembling this product, if you find adhesive power of the double-sided tape which secure the parts or FFC is not enough, replace the tape with new one
and attach it correctly to the specified points where the parts or FFC should be secured.
19. Unless otherwise specified in this manual, the labels attached on the returned product should be transferred to the corresponding attachment positions on the new one referring
to the labels on the returned product.
20. The Main Board stores customer’s personal information. After replacing the board with a new one, make sure to delete any backup of information stored in the old board, then
dispose of the old board.

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About This Manual
This manual, consists of the following chapters, is intended for repair service personnel and includes information necessary for properly performing maintenance and servicing the
product.

CHAPTER 1. PRODUCT DESCRIPTION


Describes the features and basic specifications of the product.

CHAPTER 2. OPERATING PRINCIPLES


Describes the electrical and mechanical basic operating principles of the product.

CHAPTER 3. TROUBLESHOOTING
Describes the step-by-step procedures for the troubleshooting.

CHAPTER 4. DISASSEMBLY/ASSEMBLY
Describes the disassembly/reassembly procedures for main parts/units of the product, and provides the standard operation time for servicing the
product.

CHAPTER 5. ADJUSTMENT
Describes the required adjustments for servicing the product.

CHAPTER 6. MAINTENANCE
Describes maintenance items and procedures for servicing the product.

CHAPTER 7. APPENDIX
Provides the following additional information for reference:
• Connector Diagram

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Symbols Used in this Manual
Various symbols are used throughout this manual either to provide additional information on a specific topic or to warn of possible danger present during a procedure or an action.
Pay attention to all symbols when they are used, and always read explanation thoroughly and follow the instructions.


WARNING Indicates an operating or maintenance procedure, practice or condition that, if not strictly observed, could result in injury or loss of life.


CAUTION Indicates an operating or maintenance procedure, practice, or condition that, if not strictly observed, could result in damage to, or destruction of, equipment.


CHECK May indicate an operating or maintenance procedure, practice or condition that is necessary to accomplish a task efficiently. It may also provide additional
POINT
information that is related to a specific subject, or comment on the results achieved through a previous action.


ADJUSTMENT
REQUIRED
Indicates an operating or maintenance procedure, practice or condition that is necessary to keep the product’s quality.


REASSEMBLY Indicates a product reassembly procedure, practice or condition that must be executed in accordance with the specified standards to keep the product's quality.

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Revision Status
Revision Date of Issue Description
A December 19, 2018 First release
B November 29, 2019 Addition of ES-865
 1.1.5 Option (P16) :Addition of the “Paper Alignment Plate” to “Table 1-5”.
C November 13, 2020  1.1.6 Consumables (P16) :Addition of the change from “Roller assembly kit” to “Roller assembly kit2” to “Table 1-6”.
 4.1.1 Tools/Consumables (P28) :Addition of the change from “Roller assembly kit” to “Roller assembly kit2” to “Table 4-2”.

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EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C

Contents
Chapter 1 PRODUCT DESCRIPTION Chapter 4 DISASSEMBLY / ASSEMBLY
1.1 Basic Specifications............................................................................................ 11 4.1 Overview ............................................................................................................ 28
1.1.1 Main Unit Specification .......................................................................... 11 4.1.1 Tools/Consumables ................................................................................. 28
1.1.2 ADF Specification ................................................................................... 13 4.1.2 Standard Operation Time for Servicing the Product ............................... 28
1.1.3 Paper Specification .................................................................................. 14 4.2 Disassembly/Reassembly Procedures ................................................................ 30
1.1.3.1 Supported paper list.............................................................................14 4.2.1 Disassembly Flowchart ........................................................................... 32
1.1.3.2 Limitations...........................................................................................15 4.3 Detailed Disassembly/Reassembly Procedure ................................................... 35
1.1.4 Environment Specification ...................................................................... 16 4.3.1 Removing the ULTRASONIC DETECTOR UPPER............................. 36
1.1.5 Option ...................................................................................................... 16 4.3.1.1 Removing the Paper support Assy. ..................................................... 36
1.1.6 Consumables............................................................................................ 16 4.3.1.2 Removing the Cover top Assy. ........................................................... 36
1.2 Power Supply Specification ............................................................................... 17 4.3.1.3 Removing the Panel board sub............................................................ 37
1.2.1 Scanner Electrical Specifications ............................................................ 17 4.3.1.4 Removing the Panel board sub holder Assy........................................ 38
1.2.2 AC Adapter Electrical Specifications...................................................... 17 4.3.1.5 Removing the Grounding plate ........................................................... 39
1.3 Dimensions ......................................................................................................... 18 4.3.1.6 Removing the Plate paper guide.......................................................... 40
1.3.1 Main Unit................................................................................................. 18 4.3.1.7 Removing the ULTRASONIC DETECTOR UPPER......................... 40
1.3.2 Main Unit + FB Scanner connection unit................................................ 18 4.3.2 Removing the ULTRASONIC DETECTOR LOWER ........................... 41
4.3.2.1 Removing the Paper support Assy ...................................................... 41
Chapter 2 OPERATING PRINCIPLES 4.3.2.2 Removing the Decoration Plates ......................................................... 42
4.3.2.3 Removing the Stacker Attachment...................................................... 42
2.1 Document Transport System Configuration....................................................... 20 4.3.2.4 Removing the Stacker Assy. ............................................................... 43
2.2 Document Path ................................................................................................... 21 4.3.2.5 Removing the Housing lower.............................................................. 43
4.3.2.6 Removing the Main board Assy.......................................................... 45
Chapter 3 TROUBLESHOOTING 4.3.2.7 Removing the ULTRASONIC DETECTOR LOWER....................... 46
4.3.3 Removing the Other Part/Unit................................................................. 47
3.1 Troubleshooting.................................................................................................. 23 4.3.3.1 Removing the LD roller cover Assy. .................................................. 47
3.1.1 Troubleshooting Workflow ..................................................................... 23 4.3.3.2 Removing the CIS lower ..................................................................... 47
3.2 Error Code .......................................................................................................... 25 4.3.3.3 Removing the Decoration Plate right .................................................. 47
3.2.1 How to show error codes ......................................................................... 25 4.3.3.4 Removing the Decoration Plate left .................................................... 47
3.2.2 Fatal Error code List ................................................................................ 25 4.3.3.5 Removing the CIS upper ..................................................................... 48
4.3.3.6 Removing the Upper support .............................................................. 48
4.3.3.7 Removing the COVER,RETARD....................................................... 48
4.3.3.8 Removing the CS board upper ............................................................ 49
4.3.3.9 Removing the PAPER LOAD DETECTOR....................................... 49

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EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C

4.3.3.10 Removing the Panel Assy..................................................................50


4.3.3.11 Removing the PF encoder .................................................................51
4.3.3.12 Removing the Cover Open Detector .................................................51
4.3.3.13 Removing the PE DETECTOR .........................................................52
4.3.3.14 Removing the CS board lower ..........................................................52
4.3.3.15 Removing the ALD encoder..............................................................52
4.4 Routing FFCs/cables .......................................................................................... 53

Chapter 5 ADJUSTMENT
5.1 Required Adjustments ........................................................................................ 55
5.2 Adjustment Program........................................................................................... 57
5.2.1 Operating Environment ........................................................................... 57
5.2.2 Details of the Adjustment Program ......................................................... 57
5.2.2.1 NVRAM Data Copy ............................................................................58
5.2.2.2 Initial Setting (When replace the Main board) ....................................58
5.2.2.3 Initial Setting (When not replace the Main board)..............................59
5.2.2.4 Mecha Initialization.............................................................................59
5.2.2.5 Shading adjustment .............................................................................60
5.2.2.6 Find Edge ............................................................................................63
5.2.2.7 CIS Check............................................................................................67
5.2.2.8 Ultrasonic sensor check.......................................................................72
5.2.2.9 Sensor check........................................................................................73

Chapter 6 MAINTENANCE
6.1 Overview ............................................................................................................ 75
6.1.1 Cleaning................................................................................................... 75
6.1.2 Lubrication .............................................................................................. 76

Chapter 7 APPENDIX
7.1 Connectors.......................................................................................................... 78

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CHAPTER

1
PRODUCT DESCRIPTION

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EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C

1.1 Basic Specifications

1.1.1 Main Unit Specification


Table 1-1. Main Unit Specification
Item DS-970/DS-975 DS-870/DS-875/ES-865
Scanner Type Sheet-fed, one pass duplex color scanner
Operation Method Scanning Head Fixed (Document moving) Type scanning
Sensor Color CIS
Lamp RGB 3color LED
Optical Resolution 600 dpi
Scanning Resolution 50 to 1200 dpi (1 dpi pitch)
Max Document Size A4, US letters, Legal, Long paper (215.9 x 6096 mm)*1, A3 (with Carrier Sheet)
Max Effective Area Max: 215.9 x 6096 mm (8.5 x 240 inch)*1
Min: 50.8 x 50.8 mm (2 x 2 inch)
Scanning Speed B&W Approximately 0.15 msec/line (300 dpi) / 0.31 msec/line (600 dpi) Approximately 0.20 msec/line (300 dpi) / 0.44 msec/line (600 dpi)
Color Approximately 0.15 msec/line (300 dpi) / 0.31 msec/line (600 dpi) Approximately 0.20 msec/line (300 dpi) / 0.42 msec/line (600 dpi)
Color Bit Depth RGB each color 10bit Input / 8bit Output
Scanner Driver EPSON Scan2 (TWAIN) (Windows/Mac), SANE (Linux), WIA EPSON Scan2 (TWAIN) (Windows/Mac), SANE (Linux), WIA
(Windows), ICA (Mac), ISIS (Windows)*2 (Windows), ICA (Mac)
Output file format JEPG, TIFF, Multi-TIFF, PDF (SearchablePDF, PDF/A, PDF with Password), BMP (Windows only), PNG
Interface USB3.0 (Super-Speed)
Option: Ethernet (1000BASE-T/100BASE-TX/10BASE-T)
ADF Yes
TPU N/A
Power AC100 - 240 (AC Adapter) / (50/60Hz)
Operating Temperature Temperature Operation: 5 to 35 ºC, Storage: - 25 to 60 ºC
Humidity Operation: 15 to 80 % (non condensation), Storage: 15 to 85 % (non condensation)
Power Consumption Operation: Approx. 20 W Operation: Approx. 18 W
Ready: Approx. 8.5 W Ready: Approx. 8.5 W
Sleep Mode: Approx. 1.4 W Sleep Mode: Approx. 1.4 W
Power Off: Approx. 0.1 W Power Off: Approx. 0.1 W
Dimensions (W x D x H) 296 mm x 212 mm x 217 mm

PRODUCT DESCRIPTION Basic Specifications 11


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EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C

Table 1-1. Main Unit Specification


Item DS-970/DS-975 DS-870/DS-875/ES-865
Weight Approx. 3.6 kg Approx. 3.6 kg
Related Standard Green Purchase / Eco Mark / Energy Star Program / JIS C 61000-3-2, VCCI Class-B

Note *1 : The limitation by resolution setting limitation.


• Less than 200 dpi: 6096 mm (240 inch)
• 201 dpi to 300 dpi: 5461 mm (215 inch)
 Does not support more than 301 dpi.
*2 : It may differ depending on the country and region.

PRODUCT DESCRIPTION Basic Specifications 12


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EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C

1.1.2 ADF Specification


Table 1-2. ADF Specification
Item DS-970/DS-975 DS-870/DS-875/ES-865
Single Sided / Double Sided Double
Document Size* Business Card, Postcard, A4, US letter, Legal, A5, A6, B5, B6, Long Paper, A3, B4, Envelope, PL Card (with / without Emboss)
Paper Capacity 100 sheets (80 g/m2) or Less than 12 mm
PL Card (with Emboss): 1 sheet
PL Card (without Emboss): 5 sheets
Business Card: 30 sheets
Postcard: 40 sheets
Long Paper: 1 sheet
Envelope: 10 sheets
Carrier Sheet: 10 sheets
Paper Weight 27 to 413 g/m2 (Less than A8 size: 127 to 413 g/m2)
PL card thickness: Less than 1.24 mm (with Emboss / Based on ISO7810 ID-1)
Less than 1.1 mm (without Emboss / Based on ISO7810 ID-1)
Carrier Sheet: Less than 0.3 mm (Not include Carrier sheet thickness)
Scanning 200 dpi Color Single 85 ppm 65 ppm
Speed Double 170 ipm 130 ipm
B&W Single 85 ppm 65 ppm
Double 170 ipm 130 ipm
300 dpi Color Single 85 ppm 65 ppm
Double 170 ipm 130 ipm
B&W Single 85 ppm 65 ppm
Double 170 ipm 130 ipm
Double Feed Detection By Ultrasonic wave / By Length

Note * : Long paper is 6,096 mm.


A3 and B4 require use of the carrier sheet.
Plastic cards can only be fed sideways.

PRODUCT DESCRIPTION Basic Specifications 13


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EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C

1.1.3 Paper Specification Table 1-3. Supported paper list


Paper Output
Document Type*1 Paper Weight*1 Document Size
1.1.3.1 Supported paper list Capacity capacity
Table 1-3. Supported paper list Envelope 0.38 mm or Less Chou #2: 119 x 277 mm 10 Sheets Same as
Chou #30: 92 x 235 mm the paper
Paper Output capacity
Document Type*1 Paper Weight*1 Document Size Chou #3: 120 x 235 mm
Capacity capacity
Chou #4: 90 x 205 mm
General Paper 27 to 413 g/m2 Legal: 215.9 x 355.6 mm 14 to 100 Same as
You #1: 120 x 176 mm
A4: 210 x 297 mm Sheets*2 the paper
capacity You #2: 114 x 162 mm
Letter: 215.9 x 279.4 mm
You #4: 105 x 235 mm
B5: 182 x 257 mm
You #5: 95 x 217 mm
A5 (Landscape):
You #6: 98 x 190 mm
210 x 148 mm
You #7: 92 x 165 mm
A5: 148 x 210 mm
A6 (Landscape):  Business Card 210 g/m2 55 x 89 mm 30 Sheets
148 x 105 mm PL Card (with / without Emboss:  W 85.60 x H 53.98 mm without
A6: 105 x 148 mm without Emboss) 1.1 mm Emboss: 
with Emboss:  5 Sheets
Small Paper 127 to 413 g/m2 A8 (Landscape): 18 to 62
Sheets*2 1.24 mm with
74 x 52 mm
Emboss: 
A8: 52 x 74 mm 1 Sheets
Long Paper*3 50 to 130 g/m2 Length 1 Sheet Carrier Sheet Thickness of the 10 Sheets
Length
C originals stack: 
C
0.3 mm or Less
D Width D Width
B A
B A
A: 215.9 mm A: 215.9 mm
B: 50.8 mm B: 50.8 mm
C: 6096 mm C: 297 mm
D: 393.8 mm D: 50.8 mm
Post Card 0.38 mm or Less Post Card: 100 x 148 mm 40 Sheets Note *1 : To feed paper heavier than 211 g/m2, close the ejection stacker so that the paper can
Reply-paid card:  drop freely.
200 x 148 mm *2 : The number of sheets that can be set depend on the weight, or thickness, of the paper.
Four-surface printing *3 : While not specifically designed to accommodate perforated paper such as folded
postcard:  paper, such paper can be fed into the machine.
200 x 296 mm

PRODUCT DESCRIPTION Basic Specifications 14


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EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C

1.1.3.2 Limitations ENVELOPE


 Paper quality: Use Kraft or New Kent paper.
GENERAL PAPER/SMALL PAPER  Flap shape
 Dimensional accuracy: ±0.5 mm
 Angle error: ±0.1 deg Document Size Limitations
Chou #2: 119 x 277 mm • The flap must be on the short edge and must be opened.
PERFORATED SHEET Chou #30: 92 x 235 mm • Glued flaps must be opened using a knife such that there are no
 Hole size: Hole dimensions 5.5 to 6.5 mm (ISO-838) Chou #3: 120 x 235 mm paper strands or pulp at the opening.
 Hole spacing: Minimum hole spacing 9.5 mm Chou #4: 90 x 205 mm
 Hole position: No more than 30 mm from the edge of paper. You #1: 120 x 176 mm • The flap must be on the long edge and must be closed.
Holes must be on both sides or on the upstream side.
You #2: 114 x 162 mm • Glued flaps must be opened using a knife such that there are no
No holes within a 30 mm range from the paper center, excluding
You #4: 105 x 235 mm paper strands or pulp at the opening.
the 30 mm of space from the paper edges.
You #5: 95 x 217 mm
You #6: 98 x 190 mm
You #7: 92 x 165 mm

 Flap position
Document Type Limitations
Paper Feed
Chou Flaps must face up, and the envelope must be fed from the bottom
Direction edge.
Knife cutting
Other: Punch holes must not be warped and not contain chad.
Paper sheets must be sufficiently separated. Glued flaps

(Paper stuck together by warped punch hole will not work.)

Paper Feed
Direction
You Flaps must face up on the right or left side.
Western envelopes

Paper Feed
Direction

PRODUCT DESCRIPTION Basic Specifications 15


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EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C

1.1.4 Environment Specification


Table 1-4. Environment Specification
DS-870/
DS-970/
Item DS-875/
DS-975
ES-865
Operation (Without Temperature 5 to 35 ºC
condensation) Humidity 15 to 80 % (No condensation)
Altitude 3000 m
Storage (Without Temperature -25 to 60 ºC
condensation) Humidity 15 to 85 % (No condensation)

1.1.5 Option
Table 1-5. Option
DS-870/
DS-970/
Codes Item DS-875/
DS-975
ES-865
B12B808451* Network Interface Unit ○
B12B819011 FB Scanner connection unit

B12B819021(For China)
B12B819691 Paper Alignment Plate

B12B819701(For India)
Note * : Codes may vary by region.

1.1.6 Consumables
Table 1-6. Consumables
Codes Item Content
B12B819031 / B12B819041(For China) / B12B819581(For India) Roller assembly kit
LD roller,
↓ ↓
Retard roller
B12B819711(including China) / B12B819721(For India) Roller assembly kit2
B12B819051 Carrier Sheet 1 package is
5 sheets
B12B819291 Cleaning Kit Cleaning liquid,
Cleaning Cloth

PRODUCT DESCRIPTION Basic Specifications 16


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EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C

1.2 Power Supply Specification

1.2.1 Scanner Electrical Specifications


Table 1-7. Scanner Electrical Specifications
DS-870/
DS-970/
Item DS-875/
DS-975
ES-865
Rated DC Input Power DC 24 V
Supply Voltage
Rated DC Input Current 2A
Power Consumption • Operating: Approx. 20 W • Operating: Approx. 18 W
• Ready mode: Approx. 8.5 W • Ready mode: Approx. 8.5 W
• Sleep mode: Approx. 1.4 W • Sleep mode: Approx. 1.4 W
• Power off: Approx. 0.1 W • Power off: Approx. 0.1 W

1.2.2 AC Adapter Electrical Specifications


Table 1-8. AC Adapter Electrical Specifications
DS-870/
DS-970/
Item DS-875/
DS-975
ES-865
Rated Voltage AC 100 to 240 V
AC 220 to 240 V
Rated Input Current 1.2 A
Rated Frequency Range 50 to 60 Hz
Rated Output Power Supply Voltage DC 24 V
Rated Output Current 2A

PRODUCT DESCRIPTION Power Supply Specification 17


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EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C

1.3 Dimensions

1.3.1 Main Unit


 Store condition: 296 mm (W) x 169 mm (D) x 167 mm (H)
 Operate condition: 296 mm (W) x 612 mm (D) x 319 mm (H)

1.3.2 Main Unit + FB Scanner connection unit


 Store condition: 300 mm (W) x 480.2 mm (D) x 244.1 mm (H)
 Operate condition: 300 mm (W) x 536.1 mm (D) x 244.1 mm (H)

PRODUCT DESCRIPTION Dimensions 18


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CHAPTER

2
OPERATING PRINCIPLES

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EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C

2.1 Document Transport System Configuration Table 2-1.Document Transport System Configuration and Functionality
Parts Function
PAPER LOAD DETECTOR CIS upper/lower Reads images, Detects paper skew, Detects dust
Separation Roller
Document Path PE Sensor Detects paper jams
Paper Stopper
Measures the paper length
CS Sensor
Detects the read start and end positions
Ultrasonic sensor upper/lower
LD roller unit Turns ultrasonic double feed detection on and off
Feed Roller (driven)
CS Sensor Determines carrier sheets (Turns off the ultrasonic sensor when a
ALD Motor carrier sheet is detected)
CIS upper
ALD encoder Used to detect paper jams. Narrow width paper cannot be detected
(paper of 82 mm in width)
EJ Roller (driven)
Detects stains inside of the scanner..
PAPER LOAD Detects the presence of paper
DETECTOR
PF motor PF motor Drives the separation roller, feed roller, and ejection roller
Used reverse rotation to lock the paper stopper in the feed direction
PF encoder Measures the amount of PF motor rotation

Feed Roller (drive)


ALD Motor Drives the feed roller
EJ Roller (drive) CIS lower PE Sensor PF encoder
ALD encoder Measures the amount of feed roller rotation
Figure 2-1. Document Transport System Configuration Cover Open Detector Detects opening and closing of the scanner cover
Ultrasonic sensor upper/ Detects double feeds
lower

OPERATING PRINCIPLES Document Transport System Configuration 20


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2.2 Document Path Table 2-2.Scanner Operation Details


Scanner Status Operation Details
The document scanning operation and the document path of the documents loaded on
the Input Tray are as follows. Initialization at power-on When no paper is set, drives the PF motor and ALD motor.
Each roller is driven by the two motors; Load Motor (ALD) and Feed Motor. Also, initializes the CS sensor (carrier sheet).
When paper is set, initializes the CS sensor only.

PAPER LOAD DETECTOR On standby To prevent documents from coming into the scanner, the
paper stopper is locked and blocks the paper path. If a
Document Path document is loaded in this state, the PAPER LOAD
Separation Roller
DETECTOR detects it.
Paper Stopper
Scanning Loading If scanning is carried out when the PAPER LOAD
operation DETECTOR detects the document, the PF motor starts
Feed Roller (driven) driving and the paper stopper is unlocked. Then, the LD
roller unit starts driving and feeds the document to the feed
roller.
CIS upper
Separation of the To prevent multi-feed, while the LD roller unit feeds the
documents document in the paper feed direction, the Retard roller unit
LD roller unit keeps the other documents by turning in the opposite
EJ Roller (driven)
direction at a very small speed.
During loading, when the LD roller unit (ALD motor) starts
rotating, the Retard roller unit, feed rollers, and EJ roller (PF
motor) also start rotating.
The Retard roller unit turns at a very small speed in the
direction opposite to the paper feed direction.
Document The PE sensor detects the leading edge and trailing edge,
scanning and the CIS,UPPER,LOWER scans the images.
EJ Roller (drive) CIS lower PE Sensor Feed Roller (drive) operation
After scanning After all the loaded documents are scanned, locks the paper
Figure 2-2. Document Path operation stopper to complete the operations.

OPERATING PRINCIPLES Document Path 21


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CHAPTER

3
TROUBLESHOOTING

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EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C

3.1 Troubleshooting
This section describes the troubleshooting workflow and error information.

3.1.1 Troubleshooting Workflow


The following page describes the troubleshooting workflow. Follow the flow when
troubleshooting problems.

TROUBLESHOOTING Troubleshooting 23
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EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C

Start

Turn on the power

1
No
Does scanner turn on the
power?

Yes No Power Paper jam/multi-feed error Cover open error Fatal error

[Presumable Cause] [Major Troubleshooting] [Major Troubleshooting] [Major Troubleshooting]


 AC adapter damage  Paper sensor replacement  Close Scanner Unit or Printer Cover  PF encoder replacement
No  Main Board damage  Cover Open Detector replacement  PF scale cleaning
Goes into Standby? 1  Wrong connection  PF motor replacement
 Panel Board damage  ALD encoder replacement
 ALD scale cleaning
Yes [Major Troubleshooting]  ALD motor replacement
 AC adapter replacement  Main board replacement
 Main Board replacement  Ultrasonic detector upper/lower replacement
Carry out scanning  Re-connection of cables  CS board upper/lower replacement
 Panel Board replacement

No
Is scanning operation
finished without trouble?

Yes Does not operate Misalignment (in paper feed direction) Fatal error

[Major Troubleshooting] [Major Troubleshooting] [Major Troubleshooting]


 Paper load detector replacement  Paper guide cleaning  PF encoder replacement
 Main board replacement  LD / Retard roller unit cleaning / replacement*  PF scale cleaning
Image was scanned
No  PF roller cleaning / replacement  PF motor replacement
correctly?  Ultrasonic detector cleaning / replacement  ALD encoder replacement
 ALD scale cleaning
 ALD motor replacement
Yes  Main board replacement
Image quality trouble Does not feed/paper jam/multi-feed
 Ultrasonic detector upper/lower
[Major Troubleshooting] [Major Troubleshooting] replacement
 CIS cleaning / replacement  PF roller cleaning / replacement  CS board upper/lower replacement
 PF roller cleaning / replacement  CS sensor cleaning / replacement  CIS upper/lower replacement
 Main board replacement
* Service life of LD roller unit and retard roller (consumables) is 200,000 pages. When the
life is reached, EPSON Scan2 notifies the customer accordingly.
This can be confirmed from the panel as well. 
("Device information" - "Number of Scans After Replacing Roller")

Finish
 If the reason for the return is evident, first check the phenomenon user claims recurs, then proceed to the
CHECK troubleshooting.
POINT  This flowchart is compiled based on the following contents.
• Our experience regarding the quality problem.
• Scanner Mechanism specification for the product.

TROUBLESHOOTING Troubleshooting 24
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EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C

3.2 Error Code 3.2.2 Fatal Error code List


The following is the fatal error code list for this product.
This section describes how to check error codes and error code information.
Table 3-2. Error Code List

3.2.1 How to show error codes Error Code


Error name Related part, element
LCD NVRAM
The kind of errors can be checked by reading the error codes saved in NVRAM on the
Main Board using the Adjustment Program. 100001 0x01 ADF PID Over Speed Main board, PF Motor, PF encoder
100002 0x02 ADF PID Reverse Main board, PF Motor, PF encoder
Error codes automatically appear on the panel LCD when errors occur.
Rotation

LCD 100003 0x03 ADF PID Lock Main board, PF Motor, PF encoder,
Gears, Rollers
100005 0x05 ADF PID Over Load Main board, PF Motor, PF encoder,
Gears, Rollers
100006 0x06 ADF PID Time-out Main board, PF Motor, PF encoder
100033 0x21 ALD PID Over Speed Main board, ALD Motor, ALD encoder
100034 0x22 ALD PID Reverse Main board, ALD Motor, ALD encoder
Rotation
100035 0x23 ALD PID Lock Main board, ALD Motor, ALD encoder,
Gears, Rollers
100037 0x25 ALD PID Over Load Main board, ALD Motor, ALD encoder,
Error Code Gears, Rollers
100038 0x26 ALD PID Time-out Main board, ALD Motor, ALD encoder
Table 3-1. How to show error codes 100042 0x2A CS Threshold Main board, CS sensor upper/lower,
Dust
The errors on the following list are recorded and the last four of them can be checked.
100048 0x30 MAIN-B connection Main board
error
100050 0x32 MAIN-B ROM error Main board
100052 0x34 Ultrasonic sensor error Main board, Ultrasonic sensor upper/
lower, Dust
100054 0x36 Paper jam Main board, Paper sensor, Paper dust,
Roller, Gears
100055 0x37 Double feed error Main board, Ultrasonic sensor upper/
(Ultrasonic) lower, Dust

TROUBLESHOOTING Error Code 25


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EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C

Table 3-2. Error Code List


Error Code
Error name Related part, element
LCD NVRAM
100056 0x38 Double feed error  Main board, Paper sensor, Rollers,
(Paper sensor) Gears, Dust
100059 0x3B Paper protection error Main board, PF Motor, Rollers, Gears
(ADF motor overload)
100060 0x3C Paper protection error Main Board, CIS upper/lower, Rollers,
(Paper skew) Dust
100061 0x3D CS sensor dirt error Main Board, CS sensor upper/lower,
Dust

TROUBLESHOOTING Error Code 26


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CHAPTER

4
DISASSEMBLY / ASSEMBLY

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EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C

4.1 Overview 4.1.2 Standard Operation Time for Servicing the Product
This chapter describes procedures for disassembling the main parts/units of this The following are the standard operation time for servicing the product. This standard
product. Unless otherwise specified, disassembled parts/units can be reassembled by operation time was determined with the MTTR result measured using the prototype of
reversing the disassembly procedure. See the cautions or tips for disassembly/ DS-970/DS-975/DS-870/DS-875/ES-865 which have the most functions.
reassembly described in "4.3 Detailed Disassembly/Reassembly Procedure (P35)". The underlined parts/units are supplied as After Service Parts.
Read the " Safety Precautions (P3)" before disassembling and reassembling. Table 4-3. Standard Operation Time
When you have to remove units or parts that are not described in this chapter, see the
Time (mm:ss)
exploded diagrams of SPI (Service Parts Information).
Parts/Unit Adjustment/
Replacement Total
inspection
4.1.1 Tools/Consumables
Paper support Assy. 0:04 --- 0:04
Use only specified tools to avoid damaging the scanner. Retard clap guide 0:17 --- 0:17

Table 4-1. Tools LD roller cover Assy. 0:08 --- 0:08


LD roller unit 0:17 --- 0:17
Name Availability* Epson Part Code Retard roller unit 0:11 --- 0:11
(+) Phillips screwdriver #1 O --- CIS Lower 1:20 3:41 5:01
(+) Phillips screwdriver #2 O --- CIS Upper 0:48 3:41 4:29
Flathead Precision screwdriver O --- Upper support 3:10 --- 3:10
Tweezers O --- Cover Retard 3:35 --- 3:35
Longnose pliers O --- Spur Gear 13.6 1:05 --- 1:05
Note * : Some of the tools listed above are commercially available. Cover top Assy. 4:04 --- 4:04

Table 4-2. Consumables Panel Assy 5:34 --- 5:34


Cover top 5:34 --- 5:34
Name of Consumables Codes
Panel board sub 7:34 --- 7:34
Roller assembly kit* B12B819031 / B12B819041(For China) / B12B819581(For India)
Panel board sub holder Assy 6:28 --- 6:28
↓ ↓
Panel board sub holder 7:53 --- 7:53
Roller assembly kit2* B12B819711(including China) / B12B819721(For India)
Grounding plate 10:02 --- 10:02
Carrier Sheet* B12B819051
Lock lever ADF 10:31 --- 10:31
Cleaning Kit* B12B819291
Plate paper guide 12:21 --- 12:21
Note * : Not supplied as ASP.
Grounding plate relay 11:10 --- 11:10
COMPRESSION SPRING x 8 12:53 2:01 14:54
ULTRASONIC DETECTOR UPPER 12:55 0:15 13:10
Judo roller 13:21 --- 13:21

DISASSEMBLY / ASSEMBLY Overview 28


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Table 4-3. Standard Operation Time Table 4-3. Standard Operation Time

Time (mm:ss) Time (mm:ss)


Parts/Unit Adjustment/ Parts/Unit Adjustment/
Replacement Total Replacement Total
inspection inspection
Panel board FFC 4:50 --- 4:50 Spur Gear 40.8 10:08 2:01 12:09
Cover hinge 4:38 --- 4:38 Frame tensioner 11:16 2:01 13:17
Upper unit 16:20 3:56 20:16 PF timing belt 12:00 2:01 14:01
CS board upper 10:02 0:20 10:22 PF motor 12:52 2:21 15:13
Decoration Plates 0:59 --- 0:59 Set Guide Assy 11:24 --- 11:24
Stacker Attachment 0:45 --- 0:45 ALD encoder 10:25 --- 10:25
Stacker Assy. 1:56 --- 1:56 ALD Motor 11:07 0:20 11:27
Housing lower Assy 3:17 --- 3:17
Main board Assy. 9:43 --- 9:43
Shield main upper 11:53 --- 11:53
Main board (Data copy OK) 12:17 5:20 17:37
Main board (Data copy NG) 12:17 4:16 16:33
Shield main lower 12:17 --- 12:17
PF encoder 4:04 2:01 6:05
PF gear (SPUR GEAR,40.8) 3:43 2:01 5:44
Cover Open Sensor 4:53 --- 4:53
Spur Gear EJ 3:40 2:01 5:41
Cover Encoder PF 3:49 --- 3:49
Lower unit 11:42 1:55 13:37
Plate ultra sonic sensor upper 10:05 --- 10:05
ULTRASONIC DETECTOR LOWER 10:24 0:15 10:39
Plate ultra sonic sensor Lower 10:27 --- 10:27
PE detecter 10:07 2:01 12:08
Paper sensor lever 10:16 --- 10:16
Paper sensor Cover 10:16 --- 10:16
Paper sensor 10:13 2:01 12:14
CS board lower 10:34 0:20 10:54
Light guide 10:39 --- 10:39
CS sensor board 10:39 0:20 10:59

DISASSEMBLY / ASSEMBLY Overview 29


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EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C

4.2 Disassembly/Reassembly Procedures


This section describes procedures for disassembling the parts/units in a flowchart
format. For some parts/units, detailed procedures or precautions are provided
(accordingly indicated by icons and cell's color). Refer to the explanations in the
example chart below and perform an appropriate disassembling and assembling
procedure.
(See "4.3 Detailed Disassembly/Reassembly Procedure (P35)".)
For routing cables, see "4.4 Routing FFCs/cables (P53)".

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CHECK The example below shows how to see the charts on the following pages.
POINT
The name enclosed in gray
Top CIS Assy indicate a part/unit that Item Description Reference
(p20) must be removed on the
way to the target parts. Parts/ White-letter Part/unit supplied as an ASP ---
Shows necessary unit
name Black-letter Part/unit not supplied as an ASP ---
 FFC/ Cable procedures before removing
the following parts.*
Indicates the
Indicates a practice or condition that could result
reference page
in injury or loss of life if not strictly observed.
White letters indicate in blue-letter
Feed Motor Unit Main Board a part/unit supplied Indicates a practice or condition that could result Indicates the
as an ASP. in damage to, or destruction of equipment if not reference page
--- 1 strictly observed. in blue-letter
Shows the screw types
and the specified Indicates the parts that are inevitably broken in Indicates the
1 S4 4 torque on the “Screw the disassembling procedure, and should be reference page
type/torque list”. replaced with a new one for reassembly. in blue-letter
(p 21) (p 27) (p 22) (p 43)
Reference page Indicates the
Indicates necessary check items in the
reference page
disassembling/assembling procedure.
Black letters indicate a part/ Shows removal/installation in blue-letter
unit not supplied as an ASP. as a unit/assy. is available. Indicates the
Indicates supplementary explanation for
reference page
disassembly is given.
Note "*" : The box with only part names means the removal of the parts. If the name of in blue-letter
FFC or a cable is shown, disconnect the FFC or cable from the connector. Icon Indicates the
Indicates particular tasks to keep quality of the
reference page
units are required.
in blue-letter
Indicates the
Indicates particular routing of cables is required. reference page
in blue-letter
Chapter 5 "
Indicates particular adjustment(s) is/are required. ADJUSTMEN
T (P54) "
Chapter 6 "
Indicates lubrication is required. MAINTENAN
CE (P74) "
Indicates the number of screws securing the parts/
---
units.
Indicates the points secured with other than a
---
screw such as a hook, rib, dowel or the like.

DISASSEMBLY / ASSEMBLY Disassembly/Reassembly Procedures 31


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4.2.1 Disassembly Flowchart
Start

 FFC  FFC

Paper support Retard clap LD roller cover Retard roller CIS upper Spur Gear 13.6
guide unit CIS lower
Assy Assy.

0 0 0 0 1 1 0

2 2 2 1 S1 2 S1 2 1

(p 36), (p 41) --- (p 47) --- (p 47) (p 48) ---

Decoration  FFC LD roller unit


plates

4
1 (p 33)
0
CIS upper (p32)
4 1
S1
2 (p 32)
(p 42) ---

Upper support Compression  FFC/Cable  FFC


Stacker
Attachment
2 0
3 Main board PF gear (Spur Spur Gear EJ Cover Encoder
Assy. PF encoder Gear,40.8) PF
S1 4 2
S1 0
6 2 0 0 2
(p 48) ---
(p 42)
S3 7 S6 0 1 1 S1 0

(p 45) (p 51) --- --- ---


COVER,
RETARD Shield main
upper  Cable
0
5
Stacker Assy. 2
1 Cover Open
S3
Detector
0 (p 48)
3 (p 34) --- 0
2
2
(p 43)
(p 51)
Main board

Housing lower S3 1

6 ---
Screw type/torque list
S1 0
Symbol Screw Type Torque
(p 43) Shield main S1 C.B.P TITE SCREW 3X8 6 1 kgf
lower
S2 C.B.P TITE SCREW 3X8 (Black) 6 1 kgf
0
S3 C.B.S TITE SCREW 3X6 6 1 kgf
0 S4 C.B.S-TITE-SCREW-3X8 6 1 kgf
2 (p 32)
S5 C.B.P-TITE-SCREW-3X6 6 1 kgf
---
S6 C.B.P-TITE-SCREW-2X8 4  0.5 kgf
S7 C.B.S-TITE-SCREW,2.6X3 3 0.5 kgf
S8 C.B.S TITE SCREW 3X6 (w/ Washer) 6 1 kgf
S9 C.B.P-TITE-SCREW-3X4 3  0.5 kgf
Flowchart 4-1. Disassembly Flowchart (1)

DISASSEMBLY / ASSEMBLY Disassembly Flowchart 32


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1 (p 32) 4 (p 33)

 FFC
 Cable
Cover top Assy
Stacker Retard roller Combination
4 Attachment CS board upper Grounding plate Lock lever ADF
unit (p32) Gear
(p32)
S1 4 1 Stacker Assy. 0 2 0
Upper support (p32)
(p32)
(p 36) S1 0 Decoration 4 S1 S3 2 2
5 (p 33) COVER, plates (p32)
RETARD (p32) (p 49) --- (p 39) ---
Stacker
Attachment
(p32)
 Cable/FFC  Cable
Housing lower
(p32)

Cover hinge PAPER LOAD Grounding plate Plate paper Grounding plate
Panel board sub Panel board FFC Holder Retard guide relay
DETECTOR (p33)

4 0 2 0 0 Panel board sub 8 3


(p33)
S1 0 0 S1 0 3 1 S1 2 S1 S3 1
Cover Encoder
PF (p32)
(p 37) --- --- --- (p 49) (p 40) ---

5 (p 33)
Upper unit HARNESS
Panel board FFC
(p33)
4 0

Panel Assy S1 0 2 COMPRESSION ULTRASONIC


SPRING DETECTOR
7 ---
UPPER
---
0
1
S1 0  Cable 0
S1 3
(p 50)
---
(p 40)
Panel board Assy

Cover top 5 Power switch


board
0 S1 1
2
0 --- Judo roller
S1 0
--- 0
---
LCD panel Panel board
0
Panel board sub 0
holder Assy 0
---
4 4 Power button Optical tube
5
Panel button
S1 S3 0 --- --- 0 0 Screw type/torque list
0
1 0 Symbol Screw Type Torque
(p 38)
0
--- --- S1 C.B.P TITE SCREW 3X8 6 1 kgf
Panel board sub
holder --- S2 C.B.P TITE SCREW 3X8 (Black) 6 1 kgf
 Cable
3 S3 C.B.S TITE SCREW 3X6 6 1 kgf
S4 C.B.S-TITE-SCREW-3X8 6 1 kgf
S1 3
S5 C.B.P-TITE-SCREW-3X6 6 1 kgf
4 (p 33)
4  0.5 kgf
---
S6 C.B.P-TITE-SCREW-2X8
S7 C.B.S-TITE-SCREW,2.6X3 3 0.5 kgf
S8 C.B.S TITE SCREW 3X6 (w/ Washer) 6 1 kgf
S9 C.B.P-TITE-SCREW-3X4 3  0.5 kgf
Flowchart 4-2. Disassembly Flowchart (2)

DISASSEMBLY / ASSEMBLY Disassembly Flowchart 33


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EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C

3 (p 32)

 Cable  Cable
FFC  FFC  Cable
FFC
COVER,
RETARD (p32)
LD roller unit
(p32) Plate ultra sonic PE DETECTOR ALD encoder CS board lower Spur Gear 40.8
sensor lower
Cover Encoder
PF (p32) 1 1 2 1 0

Upper unit (p33) S1 1 S1 2 S1 0 S1 0 1

--- (p 52) (p 52) (p 52) ---

Lower unit
ULTRASONIC ALD Motor
DETECTOR Paper sensor
0 Paper sensor Light guide
LOWER lever
2
0 1 0 0 0
S7 0
--- S1 2 2 4 2 Frame tensioner Set Guide Assy
---
--- --- ---
(p 46) 1 0

S8 1 1
Plate ultra sonic Paper sensor
sensor upper (p34) CS sensor board --- ---

0
0
2
Paper sensor 0 PF timing belt
--- Cover
---
0 0

0 0

--- ---

PF motor

S9 0

---

Screw type/torque list


Symbol Screw Type Torque
S1 C.B.P TITE SCREW 3X8 6 1 kgf
S2 C.B.P TITE SCREW 3X8 (Black) 6 1 kgf
S3 C.B.S TITE SCREW 3X6 6 1 kgf
S4 C.B.S-TITE-SCREW-3X8 6 1 kgf
S5 C.B.P-TITE-SCREW-3X6 6 1 kgf
S6 C.B.P-TITE-SCREW-2X8 4  0.5 kgf
S7 C.B.S-TITE-SCREW,2.6X3 3 0.5 kgf
S8 C.B.S TITE SCREW 3X6 (w/ Washer) 6 1 kgf
S9 C.B.P-TITE-SCREW-3X4 3  0.5 kgf
Flowchart 4-3. Disassembly Flowchart (3)

DISASSEMBLY / ASSEMBLY Disassembly Flowchart 34


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4.3 Detailed Disassembly/Reassembly Procedure CAUTION Do not touch Antistatic brush for preventing its broken, deformed.

This section describes how to disassemble (reassemble) the part or unit supplied as
ASP following "4.2.1 Disassembly Flowchart (P32)".
For instructions on how to route cables and FFCs, see "4.4 Routing FFCs/cables
(P53)". Antistatic brush

CHECK Underlined title in this section indicate that the target part or unit is
POINT supplied as an ASP.

DISASSEMBLY / ASSEMBLY Detailed Disassembly/Reassembly Procedure 35


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EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C

4.3.1 Removing the ULTRASONIC DETECTOR UPPER 4.3.1.2 Removing the Cover top Assy.
Follow the procedure below to remove the ULTRASONIC DETECTOR UPPER. 1. Remove the four screws.

CHECK Go to the links below to see the procedure for removing the part or
POINT unit.
 Removing the LD roller cover Assy. (P47)
 Removing the CIS lower (P47)
 Removing the CIS upper (P48)

4.3.1.1 Removing the Paper support Assy.


1. While sliding the Paper support Assy. in the direction as indicated by the arrows in
the figure at positions (1) and (2), lift the Paper support Assy. up.

Paper support Assy.

1 2
C.B.P TITE SCREW 3X8 (6 ± 1 kgf)

Figure 4-2. Removing the Cover top Assy. (1)


2. Disengage the four hooks.

Cover top Assy.

Figure 4-1. Removing the Paper support Assy.

Hook

Figure 4-3. Removing the Cover top Assy. (2)

DISASSEMBLY / ASSEMBLY Detailed Disassembly/Reassembly Procedure 36


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EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C

3. Remove the FFC, then remove the Cover top Assy. 4.3.1.3 Removing the Panel board sub
Cover top Assy
CAUTION  When disconnecting the connectors, do not hold the film, but
make sure to hold the lever.

FFC

Lever

 Any stickers affixed to the Panel board wide connector can be


discarded if the adhesive is no longer strong enough during
assembly.
These stickers are used during the assembly process at the
factory, so they are not necessary.
Always confirm operation of the LCD panel.
Figure 4-4. Removing the Cover top Assy. (3)

REASSEMBLY Take care not to pinch the FFC in Cover top Assy. 1. Remove the three cables, two FFCs and four screws.

Cables
CHECK Go to the links below to see the procedure for removing the part or
POINT unit.
 Removing the Panel Assy (P50) Panel board sub

FFC

FFC

C.B.P TITE SCREW 3X8 (6 ± 1 kgf)

Figure 4-5. Removing the Panel board sub (1)

DISASSEMBLY / ASSEMBLY Detailed Disassembly/Reassembly Procedure 37


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2. Remove the cable, then remove the Panel board sub. 4.3.1.4 Removing the Panel board sub holder Assy
1. Remove the five screws, then remove the Panel board sub holder Assy.

Panel board sub holder Assy

Cable

Panel board sub

C.B.P TITE SCREW 3X8 (6 ± 1 kgf)


C.B.S TITE SCREW 3X6 (6 ± 1 kgf)

Figure 4-7. Removing the Panel board sub holder Assy


Figure 4-6. Removing the Panel board sub (2)
CHECK Go to the links below to see the procedure for removing the part or
POINT unit.
 Removing the CS board upper (P49)
 Removing the PAPER LOAD DETECTOR (P49)

DISASSEMBLY / ASSEMBLY Detailed Disassembly/Reassembly Procedure 38


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4.3.1.5 Removing the Grounding plate


REASSEMBLY Check the small panel attachment window and make sure that the
sensor wire is routed vertically on the right side of the small 1. Remove the two screws, then remove the Grounding plate.
window so as to prevent the sensor wire from being pinched.

Sensor wire

OK
OK: The wire is routed vertically
on the right side of the small
window.

C.B.P TITE SCREW 3X8 (6 ± 1 kgf)


Grounding plate C.B.S TITE SCREW 3X6 (6 ± 1 kgf)

Figure 4-8. Removing the Grounding plate

Sensor wire

NG
NG: Wire is routed diagonally
at the left side of the small
window.

DISASSEMBLY / ASSEMBLY Detailed Disassembly/Reassembly Procedure 39


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4.3.1.6 Removing the Plate paper guide 4.3.1.7 Removing the ULTRASONIC DETECTOR UPPER
1. Remove the eight screws. 1. Remove the screw and two dowels, then remove the ULTRASONIC DETECTOR
UPPER.
2. Slide the Plate paper guide in the direction as indicated by the arrow to release the
two hooks, and then remove the Plate paper guide.

Plate paper guide ULTRASONIC DETECTOR UPPER

Hook
C.B.P TITE SCREW 3X8 (6 ± 1 kgf)

Figure 4-9. Removing the Plate paper guide

CHECK Note that the ejection and feed side springs at the bottom of the
POINT Paper guide plate have different diameters. Dowel
 Ejection side spring diameter: 5 mm C.B.P TITE SCREW 3X8 (6 ± 1 kgf)
 Feed side spring diameter: 7 mm
Figure 4-10. Removing the ULTRASONIC DETECTOR UPPER

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4.3.2 Removing the ULTRASONIC DETECTOR 4.3.2.1 Removing the Paper support Assy
LOWER 1. While sliding the Paper support Assy. in the direction as indicated by the arrows in
Follow the procedure below to remove the ULTRASONIC DETECTOR LOWER. the figure at positions (1) and (2), lift the Paper support Assy. up.

Go to the links below to see the procedure for removing the part or Paper support Assy.
CHECK
POINT unit.
 Removing the LD roller cover Assy. (P47) 1 2
 Removing the CIS lower (P47)
 Removing the CIS upper (P48)

Figure 4-11. Removing the Paper support Assy.

DISASSEMBLY / ASSEMBLY Detailed Disassembly/Reassembly Procedure 41


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4.3.2.2 Removing the Decoration Plates 4.3.2.3 Removing the Stacker Attachment
1. Remove the four screws, then remove the Decoration Plates. 1. Remove the three screws, then remove the Stacker Attachment.

Decoration Decoration
Plate Plate

Stacker Attachment

C.B.P TITE SCREW 3X8 (6 ± 1 kgf) C.B.P TITE SCREW 3X8 (6 ± 1 kgf)

Figure 4-12. Removing the Decoration Plates Figure 4-13. Removing the Stacker Attachment

CHECK Go to the links below to see the procedure for removing the part or
POINT unit.
 Removing the CIS upper (P48)
 Remove the FFC. (P48)
 Removing the COVER,RETARD (P48)

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4.3.2.4 Removing the Stacker Assy. 4.3.2.5 Removing the Housing lower
1. Pull out the Stacker Assy. during pushing the hooks to down.
CAUTION  Do not make contact with the PF scale when removing the
Housing lower.
 Be careful not to soil or damage the LCD panel.

1. Remove the six screws, then remove the Housing lower.

Stacker Assy. Hook

Figure 4-14. Removing the Stacker Assy.

Scanner Bottom Diagram Housing lower

C.B.P TITE SCREW 3X8 (6 ± 1 kgf)

Figure 4-15. Removing the Housing lower

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CHECK Go to the links below to see the procedure for removing the part or
POINT unit.
 Removing the PF encoder (P51)
 Removing the Cover Open Detector (P51)

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4.3.2.6 Removing the Main board Assy. Main board Assy.

CAUTION When disconnecting the connectors, do not hold the film, but make
sure to hold the lever.
Cable: Panel board sub

White: ULTRASONIC
Lock position Film Connectable and removable position DETECTOR LOWER

Film Lever

FFC: CIS lower Blue: ALD Motor Yellow: PF motor

Grounding cable: To CIS lower

Grounding cable: To Upper unit Black: Paper sensor


FFC: PF encoder

Blue: Cover Open Detector

Yellow: CS board lower


FFC: ALD encoder
Grounding cable: To ULTRASONIC
DETECTOR LOWER

1. Remove the six screws, seven cables, and three FFC cables, then remove the Main C.B.S TITE SCREW 3X6 (6 ± 1 kgf)
board Assy. Figure 4-16. Removing the Main board Assy.

CHECK Go to the links below to see the procedure for removing the part or
POINT unit.
 Removing the PE DETECTOR (P52)
 Removing the ALD encoder (P52)
 Removing the CS board lower (P52)

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4.3.2.7 Removing the ULTRASONIC DETECTOR LOWER


1. Remove the two screws, then remove the ULTRASONIC DETECTOR LOWER.

ULTRASONIC DETECTOR

C.B.P TITE SCREW 3X8 (6 ± 1 kgf)

Figure 4-17. Removing the ULTRASONIC DETECTOR LOWER

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4.3.3 Removing the Other Part/Unit 4.3.3.2 Removing the CIS lower
This section describes the procedure to remove the ASP components other than the 1. Remove the CIS lower.
ULTRASONIC DETECTOR UPPER and ULTRASONIC DETECTOR LOWER. 
REASSEMBLY To reassemble certainly, set the hook1 before set the hook2.
See the pictures below to understand each procedure.

4.3.3.1 Removing the LD roller cover Assy.


1. Remove the LD roller cover Assy.
Whe

Place a finger at the location as indicated in the figure to remove. 4.3.3.3 Removing the Decoration Plate right
CHECK
POINT 1. Remove the Decoration Plate right.

4.3.3.4 Removing the Decoration Plate left


1. Remove the Decoration Plate left.

Decoration Plate left LD roller cover Assy.

Decoration Plate right

Place a finger here.

Hook 1 Hook 2

CIS lower

Hook
C.B.P TITE SCREW 3X8 (6 ± 1 kgf)

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4.3.3.5 Removing the CIS upper 3. Remove the Upper support.

CHECK Be careful not to drop the spring when removing the CIS upper. If 4.3.3.7 Removing the COVER,RETARD
POINT the spring is dropped, rotate the spring until the straight part of the
spring catches on the hook to reinstall. 1. Remove the CIS upper. (P48)
2. Remove the Upper support. (P48)
1. Remove the FFC. 3. Rotate the COVER,RETARD at least 90 degrees in the direction as indicated by
the green arrow to disconnect the stopper and the remove the stopper.
2. Rotate the CIS upper 90 degrees in the direction as indicated by the blue arrow to
remove the screw, and then remove the CIS upper.
CHECK The stopper will not release and cannot be removed if the
POINT COVER,RETARD is not opened at least 90 degrees.
4.3.3.6 Removing the Upper support
1. Remove the Stacker Attachment (P42)
2. Remove the CIS upper. (P48)

At least 90 degrees
Straight part of spring Stopper

Hook

Upper support
FFC

COVER,RETARD

CIS upper CIS upper

Hook
C.B.P TITE SCREW 3X8 (6 ± 1 kgf)

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4.3.3.8 Removing the CS board upper 4.3.3.9 Removing the PAPER LOAD DETECTOR
Remove the following components first before performing this procedure. 1. Remove the CS board upper. (P49)
 Panel board sub holder Assy (P38) as described in"4.3.1 Removing the 2. Remove the PAPER LOAD DETECTOR.
ULTRASONIC DETECTOR UPPER"

1. Remove the CS board upper.

UPPER,ASSY Rear Diagram

CS board upper
PAPER LOAD DETECTOR

PAPER LOAD DETECTOR hook

Hook

C.B.P TITE SCREW 3X8 (6 ± 1 kgf)

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4.3.3.10 Removing the Panel Assy


Perform the following after performing "4.3.1 Removing the ULTRASONIC
DETECTOR UPPER" until the Cover top Assy (P36) is removed.

1. Remove the Panel Assy.

Cover top Assy

Panel Assy

C.B.P TITE SCREW 3X8 (6 ± 1 kgf)

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4.3.3.11 Removing the PF encoder 4.3.3.12 Removing the Cover Open Detector
Perform the following after performing "4.3.2 Removing the ULTRASONIC Perform the following after performing "4.3.2 Removing the ULTRASONIC
DETECTOR LOWER" until the Housing lower (P43) is removed. DETECTOR LOWER" until the Housing lower (P43) is removed.

1. Remove the PF gear (Spur Gear,40.8).


CAUTION Do not touch the PF scale.
2. Remove the Cover Open Detector.

CHECK When removing the Cover Open Detector, remove the hook (1) at
POINT first.
1. Remove the PF encoder.

Cover Open Detector

2
1

PF Scale

PF gear (Spur Gear,40.8)

PF encoder C.B.P TITE SCREW 2X8 (4 ± 0.5 kgf) Hook

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4.3.3.13 Removing the PE DETECTOR 4.3.3.15 Removing the ALD encoder


Perform the following after performing "4.3.2 Removing the ULTRASONIC Perform the following after performing "4.3.2 Removing the ULTRASONIC
DETECTOR LOWER" until the Main board Assy (P45) is removed. DETECTOR LOWER" until the Main board Assy (P45) is removed.

1. Remove the screw (1), then remove the PE DETECTOR. 1. Remove the two screws (3, 4), then remove the ALD encoder.

4.3.3.14 Removing the CS board lower


Perform the following after performing "4.3.2 Removing the ULTRASONIC
DETECTOR LOWER" until the Main board Assy (P45) is removed.

1. Remove the screw (2), then remove the CS board lower.

ALD encoder

CS board lower

4 2

PE DETECTOR

C.B.P TITE SCREW 3X8 (6 ± 1 kgf)

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4.4 Routing FFCs/cables


Lower Unit Panel board sub

ALD encoder Cover Open Detector

Black: Paper sensor CS board lower PF motor Black: ULTRASONIC


White: PAPER LOAD DETECTOR Yellow: CS board upper DETECTOR UPPER
ALD Motor
Blue: Cover
Open Detector Grounding cable: To near
the USB I/F connector

Panel board sub


Yellow: CS board lower

FFC: PF encoder HARNESS: Main board

Paper sensor

Grounding cable: To
Upper unit FFC: Panel Assy
Blue: ALD Motor
FFC:CIS lower Yellow: PF motor Grounding cable: To CIS lower
Grounding cable: To
ULTRASONIC FFC: CIS upper Shield main lower
White: ULTRASONIC
DETECTOR LOWER
DETECTOR LOWER

Bottom of Scanner Upper unit

CS board upper White: PAPER LOAD DETECTOR

HARNESS: Panel board sub PAPER LOAD DETECTOR ULTRASONIC


DETECTOR UPPER
Black: ULTRASONIC
DETECTOR UPPER

Grounding cable:
To CIS upper

Grounding cable:
To antistatic brush
Yellow: PF motor

FFC:CIS lower White: ULTRASONIC


DETECTOR LOWER Grounding cable: To CIS lower Yellow: CS board upper
Blue: ALD Motor

Grounding cable: To
Shield main lower
Grounding cable: To Panel board sub Grounding cable: To near Grounding cable: To ULTRASONIC
the USB I/F connector DETECTOR UPPER

When disconnecting the connectors, do not hold the film, but make sure to hold the lever.

DISASSEMBLY / ASSEMBLY Routing FFCs/cables 53


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CHAPTER

5
ADJUSTMENT

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5.1 Required Adjustments


The table from the following page lists the required adjustments depending upon the
parts being repaired or replaced. Find the part(s) you removed or replaced, and check
which adjustment(s) must be carried out.

CHECK  The table items and marks used in the “Required Adjustment
POINT List” provided on the following pages have the following
meanings.
• “O” indicates that the adjustment must be carried out.
• “---” indicates that the adjustment is not required.
• The “Adjustments using the Adjustment Program” need to
be performed after reassembling the Scanner completely.
 If you have removed or replaced multiple parts, make sure to
check the required adjustments for the all parts. And when
multiple adjustments must be carried out, be sure to carry out
them in the order given in the “Priority” row.

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Table 5-1. Required Adjustment List


Adjustment Type Initial Setting Mecha Initialization Shading Adjustment Find Edge CIS Check Ultrasonic sensor check NVRAM Data Copy
Priority --- 1 2 3 4 --- ---
Writes the initial Initialization of Motor Generates shading data. Calibrates the variation of Adjusts the speed of Feed Motor. Checks the shading data result. Calibrates the threshold of Copies the NVRAM setting.
Purpose setting data to drive and CS sensor outputs between top CIS and bottom CIS. Corrects the document reading positions (X/Y). Ultrasonic sensor detection.
NVRAM. threshold.
Main Board
O --- O --- O --- O
(NVRAM Read OK)
Main Board
O O O O O O ---
(NVRAM Read NG)
Upper unit --- O O O O O ---
Lower unit --- O O O O O ---
CS Board Upper --- O --- --- --- --- ---
Part Name

CS Board Lower --- O --- --- --- --- ---


Ultrasonic Detector Upper --- --- --- --- --- O ---
Ultrasonic Detector Lower --- --- --- --- --- O ---
PE Detector --- --- --- O --- --- ---
PF Encoder --- --- --- O --- --- ---
CIS upper --- --- O O O --- ---
CIS lower --- --- O O O --- ---
Adjustment program O O O O O O O

Name ADF,CHART,Shading(A)-DS
Size 233 x 25 mm
Type White, blank

Name ADF,CHART(H1),A4-DS Name ADF,Chart(127),MTF


Tool --- --- 64 g/m2 Normal paper ---
Size 210 x 297 mm Size 222 x 297 mm
Type Pre-printed Type Pre-printed

Name ADF,Chart(127),MTF
Size 222 x 297 mm
Type Pre-printed

ADJUSTMENT Required Adjustments 56


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5.2 Adjustment Program


CAUTION Check before adjustment,
This section explains the operating environment of the Adjustment Program and the  Please check these charts. If these charts have a damage, please
method and order of the adjustments using dedicated charts. Refer to "5.1 Required replace to new one.
Adjustments (P55)" for information on adjustment program functions not described -ADF, CHART, Shading (A)-DS
here. -ADF, Chart(127), MTF
-ADF, CHART(H1),A4-DS
5.2.1 Operating Environment  Please check the glass of the CIS. If the glass has a crack, please
replace to new one.
The operating environment for the Adjustment Program is as follows.  Please clean the paper pass and CIS and charts.
If the paper pass and CIS and charts have dusts, paper dusts, 
 OS: Windows 7 (32bit/64bit), Windows 10(32bit/64bit)
the result of adjustment with charts may be NG.
 Interface: USB 3.0

5.2.2 Details of the Adjustment Program


CAUTION To carry out the adjustments, make sure to follow the order below
and carry them out correctly.

Order Adjustment Item Content Reference

Initialization of Motor drive and CS sensor


1 Mecha Initialization p 59
threshold.
Generates shading data. Calibrates the
2 Shading Adjustment variation of outputs between top CIS and p 60
bottom CIS.
Adjusts the speed of Feed Motor. Corrects
3 Find Edge p 63
the document reading positions (X/Y).
4 CIS Check Checks the shading data result. p 67

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5.2.2.1 NVRAM Data Copy 5.2.2.2 Initial Setting (When replace the Main board)
This function copies data from current main board to new main board. After replaced to new main board, change the setting with panel and do Initial setting.
 Adjustment Procedure  Adjustment Procedure

1. Please select item that does initialization, and click [Backup] button to backup data 1. Turn the scanner on.
from current main board.
2. Push the [ ] button until "3.Normal Mode" is selected.
 [NVRAM data] Destination setting etc.
 [Adjustment data] Shading/Edge adjustment
2. Turn off the scanner and replace current main board with new one.

Figure 5-2. Initial setting(1)


3. Push the [OK] button, then home screen is displayed.
4. Connect the PC and scanner with USB cable.
5. Input “Product Serial No.” and Click the [Perform] button to write the current
setting values.
Click 6. Turn off and turn on the scanner.
7. Click the [Check] to read out current setting values.

Click
Figure 5-1. NVRAM Data Copy Check
3. Turn on the scanner again and click [Restore] button to save data on new main
board.

Figure 5-3. Initial setting(2)

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5.2.2.3 Initial Setting (When not replace the Main board) 5.2.2.4 Mecha Initialization
Please don't execute this function when backing up the NVRAM This function is done after replacing the CS or Main Board when Data copy can not
CAUTION
data with NVRAM Data Copy function. run.

CAUTION If the paper is already set, take off the paper.

 Adjustment Procedure

1. Please select item that does initialization, and click the [Perform] button.
 Adjustment Procedure
 [NVRAM data initial setting]: Writing initial setting value to NVRAM for
selected model. 1. Click the [Initialize] button after checking all item.
 [Adjustment initial setting]: Writing adjustment initial setting value. 2. Turn off the scanner.
 [Product Serial No.]: Writing serial number to NVRAM. 3. Turn on the scanner after "Power" is light-off.
2. Please turn off and turn on the scanner. 4. Wait until main menu displayed on scanner panel.
3. Click the [Check] button to read out current setting values. 5. Click the [Check] button.

Click
Check Click
Check

Figure 5-6. Mecha Initialization


Figure 5-4. Initial Setting(3)
Figure 5-5.

ADJUSTMENT Adjustment Program 59


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5.2.2.5 Shading adjustment 4. Set [ADF,CHART,Shading(A)-DS] as follows.

This function is done for adjustment of CIS sense level. 4-1. Tilt the scanner to paper pass is horizontally.

 Adjustment Procedure

1. Choice [Gray adjustment] and click [Adjust] button.

Choice
Click

Figure 5-9. Shading adjustment (3)

Figure 5-7. Shading adjustment (1)


2. Click [OK] button.

Click

Figure 5-8. Shading adjustment (2)


3. Choice [White adjustment] and click [Adjust] button.

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4-2. Open the cover and set the Shading jig directly above the CIS. 7. Choice [Density adjustment] and click [Adjust] button.
8. Set the [ADF,Chart(127),MTF] paper for the printed side is face down and triangle
mark is first.

ADF,Chart(127),MTF

The Position of
ADF,CHART,
Shading (A)-DS

Figure 5-10. Shading adjustment (4)


4-3. Close the cover and reposition the scanner smoothly.
5. Click [OK] button.

Figure 5-13. Shading adjustment (7)


9. Click [OK] button.

Click

Figure 5-11. Shading adjustment (5) Click


6. Click [OK] button.
Figure 5-14. Shading adjustment (8)

Click

Figure 5-12. Shading adjustment (6)

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10. Set the [ADF,Chart(127),MTF] paper for the printed side is face up and triangle 12. Click [OK] button.
mark is first.

ADF,Chart(127),MTF

Click

Figure 5-17. Shading adjustment (11)


13. Click [Check] button.

Click

Figure 5-15. Shading adjustment (9)


11. Click [OK] button.

Figure 5-18. Shading adjustment (12)

Click

Figure 5-16. Shading adjustment (10)

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5.2.2.6 Find Edge 2. Set the [ADF,CHART(H1),A4-DS] chart paper for the triangle mark is first.

This function offsets the scan image data of length and width and the edge of front and
rear. ADF,CHART(H1),A4-DS

 Adjustment Procedure

1. Choice [Find edge (down)], Click [Adjust] button.

Choice Click

Figure 5-20. Find Edge (2)


3. Click [OK] button.

Figure 5-19. Find Edge (1)

Click

Figure 5-21. Find Edge (3)


4. Click [OK] button.

Click

Figure 5-22. Find Edge (4)

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5. Choice [Find edge (up)], Click [Adjust] button. 6. Set the [ADF,CHART(H1),A4-DS] chart paper for the triangle mark is first again.

ADF,CHART(H1),A4-DS

Click
Choice

Figure 5-23. Find Edge (5)

Figure 5-24. Find Edge (6)


7. Click [OK] button.

Click

Figure 5-25. Find Edge (7)


8. Click [OK] button.

Click

Figure 5-26. Find Edge (8)

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9. Click [Check] button. And then, "EPSON Scanner Function Test" window is 11. Set the [ADF,Chart(H1),A4-DS] chart paper for triangle mark is first. And then,
opened. double click [ADF All MicroFeed1(down)].

ADF,CHART(H1),A4-DS

Click

Double click

Figure 5-27. Find Edge (9)


10. Push [F5] key. Figure 5-28. Find Edge (10)

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12. After checking the result, push [F5] key. 13. Set the [ADF,Chart(H1),A4-DS] chart paper for triangle mark is first. And then,
double click [ADF All MicroFeed2(up)].

ADF,CHART(H1),A4-DS

Figure 5-29. Find Edge (11)

Double click

Figure 5-30. Find Edge (12)

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14. After checking the result, Click [x] on the window for closing window. 5.2.2.7 CIS Check
This function is checked the resolution and brightness reproduction and difference
between upper and lower CIS.
Click
 Adjustment Procedure
1. Click [perform] button to open the "EPSON Scanner Function Test" window. And
then, "EPSON Scanner Function Test" window is opened.

Click

Figure 5-31. Find Edge (13)

Figure 5-32. CIS Check (1)

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2. Push [F5] key. 4. After checking the result, push [F5] key.
3. Set [ADF, Chart (127), MTF] paper for the printed side is face down and triangle
mark is first. And then, double click [Black Pattern Test2 (ADF down)].

Chart(127),MTF

Figure 5-34. CIS Check (3)

Double click

Figure 5-33. CIS Check (2)

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5. Set [ADF,Chart (127), MTF] paper for the printed side is face up and triangle 6. After checking the result, push [F5] key.
mark is first. And then, double click [Black Pattern Test3 (ADF up)].

Chart(127),MTF

Figure 5-36. CIS Check (5)

Double click

Figure 5-35. CIS Check (4)

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7. Set [ADF,Chart (127) , MTF] paper for the printed side is face down and triangle 8. After checking the result, push [F5] key.
mark is first. And then, double click [ADF Resolution All(down side)].

Chart(127),MTF

Figure 5-38. CIS Check (7)

Double click

Figure 5-37. CIS Check (6)

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9. Set [ADF,Chart (127) , MTF] paper for the printed side is face up and triangle 10. After checking the result, push [F5] key.
mark is first. And then, double click [ADF Resolution All(up side)].

Chart(127),MTF

Figure 5-40. CIS Check (9)


11. Double click [ColorDiff (Dual ADF Uniformity)] with no paper.

Double click

Double click

Figure 5-41. CIS Check (10)

Figure 5-39. CIS Check (8)

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12. Click [Close] and Click [X] for closing the windows. 5.2.2.8 Ultrasonic sensor check
This function is check the Ultrasonic sensor.
 Adjustment Procedure
Click
1. Set a 64kg/m2 paper.

64kg/m2 paper

Figure 5-42. CIS Check (11)

Figure 5-43. Ultrasonic sensor check (1)

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2. Click [Check] button. 5.2.2.9 Sensor check


This function displays Paper sensor status.
 Adjustment Procedure

1. Click [Display] button. Sensor status is displayed with "ON or OFF".

Click

Click
Figure 5-44. Ultrasonic sensor check (2)

Figure 5-45. Sensor check

ADJUSTMENT Adjustment Program 73


Confidential
CHAPTER

6
MAINTENANCE

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6.1 Overview  How to Clean the Feed Roller and the EJ Roller
Clean the Feed Roller and the EJ Roller after switching the scanner into the
This section provides information to maintain the scanner in its optimum condition. cleaning mode.
1. Plug the AC adapter, and then turn on the scanner.
6.1.1 Cleaning 2. Select “Scanner Maintenance” and then select “Roller Cleaning”.
3. Open the Scanner Cover, to switch to the cleaning mode.
Clean the outside of the product with a neutral detergent, and clean its inside with a
4. Press the Start button several times to rotate the rollers and wipe off any
vacuum cleaner. Special care must be taken when cleaning the CIS reading surface
stains on the rollers.
(glass parts) since the contamination here affects the quality of image scanning.

CHECK After cleaning the scanner, reset the counter of regular cleaning as
POINT follow.
1. Select “Scanner Maintenance” from Home Screen. EJ Roller
2. Select “Regular Cleaning”.
3. Reset the counter by pushing the [ ].

CAUTION  Never use organic solvents, such as thinner or benzene, because


they may deteriorate or degrade the plastic and rubber parts.
 When using compressed air products; such as air duster, for Feed Roller
cleaning during repair and maintenance, the use of such
products containing flammable gas is prohibited.

 Exterior
Soak a clean cloth into water and wring it dry, then wipe the exterior with it. If the
exterior is extremely dirty, wipe it with a cloth moistened with a small amount of Start button
detergent.
 CIS reading surface (glass parts)
Wipe off dust, foreign objects or paper dust using a clean cloth or Cleaning Kit.
When the document reading surfaces are especially dirty or have foreign material
on their surface, wipe it with a cloth moistened with a small amount of neutral
detergent.
 Document path (Rollers)
Figure 6-1. Switching to the Cleaning Mode
Wipe the rollers and separation pad in the document path with a cloth wrung out of
water. If the path is still wet after the cleaning, completely wipe it dry with a dry, During operation of rollers, take care not to let your fingers or hair
CAUTION
clean cloth once again. Make sure that the document path is completely dry before caught in the rollers.
using the scanner.

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EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C

5. After the cleaning is complete, turn off the scanner and unplug the AC 6.1.2 Lubrication
Adapter from the scanner.
This scanner does not require lubrication in the specified service range.

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CHAPTER

7
APPENDIX

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EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C

7.1 Connectors
Cable connections of this scanner are shown below.

CIS upper

CN300 Ultrasonic Detector


CN502 Upper

CN1
Panel board
Panel board sub CN13 Paper Load Detecter
CN12

CN1 CN10 CS board upper

CN104 ALD Motor


CN4
CN102 PF Motor

CN203 ALD Encorder

CN207 CS board lower

CN204 PE Detecter
Main board
CN202 Cover Open Detecter

CN200 PF Encoder

CN3 CN10
CN402
CN301 Ultrasonic Detector
Lower

USB I/F AC In

CIS lower

Figure 7-1. Connector Diagram

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