Professional Documents
Culture Documents
Confidential
SESC18-004
Notice
All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.
All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly appreciate being
informed of them.
The contents of this manual are subject to change without notice.
The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.
Notice: Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their respective owners.
EPSON disclaims any and all rights in those marks.
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Safety Precautions
All safety procedures described here shall be strictly adhered to by all parties servicing and maintaining this product.
DANGER
Strictly observe the following cautions. Failure to comply could result in serious bodily injury or loss of life.
1. Always disconnect the product from the power source and peripheral devices when servicing the product or performing maintenance.
2. When performing works described in this manual, do not connect to a power source until instructed to do so. Connecting to a power source causes high voltage in the power supply unit and some
electronic components even if the product power switch is off. If you need to perform the work with the power cable connected to a power source, use extreme caution to avoid electrical shock.
WARNING
Strictly observe the following cautions. Failure to comply may lead to personal injury or loss of life.
1. When using compressed air products; such as air duster, for cleaning during repair and maintenance, the use of such products containing flammable gas is prohibited.
PRECAUTIONS
Strictly observe the following cautions. Failure to comply may lead to personal injury or damage of the product.
1. Repairs on Epson product should be performed only by an Epson certified repair technician.
2. No work should be performed on this product by persons unfamiliar with basic safety knowledge required for electrician.
3. The power rating of this product is indicated on the serial number/rating plate. Never connect this product to the power source whose voltages is different from the rated voltage.
4. Replace malfunctioning components only with those components provided or approved by Epson;
introduction of second-source ICs or other non-approved components may damage the product and void any applicable Epson warranty.
5. The capacitors on the Main Board may be electrically charged right after the power turns off or after driving motors which generates counter electromotive force such as when
rotating the PF Roller or when moving the CR Unit. There is a risk to damage the Main Board if the FFC is short-circuited with the capacitors on the Main Board electrically
charged, therefore, after the power turns off or after motors are driven, leave the scanner untouched for approximately 30 seconds to discharge the capacitors before starting
disassembly/ reassembly.
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6. To prevent the circuit boards from short-circuiting, be careful about the following when handling FFC or cables.
When handling FFC, take care not to let the terminal section of FFC touch metal parts.
When connecting cables/FFC to the connectors on circuit boards, connect them straight to the connectors to avoid slant insertion.
7. In order to protect sensitive microprocessors and circuitry, use static discharge equipment, such as anti-static wrist straps, when accessing internal components.
8. When disassembling or assembling this product, make sure to wear gloves to avoid injuries from metal parts with sharp edges.
9. Use only recommended tools for disassembling, assembling or adjusting the Scanner.
10. Observe the specified torque when tightening screws.
11. Be extremely careful not to scratch or contaminate the following parts.
Coated surface of the Roller
Gears
Rollers
Scanner Sensor
Exterior parts
12. Never use oil or grease other than those specified in this manual. Use of different types of oil or grease may damage the component or give bad influence on the scanner
function.
13. Apply the specified amount of grease described in this manual.
14. Make the specified adjustments when you disassemble the scanner.
15. When cleaning this product, follow the procedure described in this manual.
16. Make sure to install antivirus software in the computers used for the service support activities.
17. Keep the virus pattern file of antivirus software up-to-date.
18. When disassembling/reassembling this product, if you find adhesive power of the double-sided tape which secure the parts or FFC is not enough, replace the tape with new one
and attach it correctly to the specified points where the parts or FFC should be secured.
19. Unless otherwise specified in this manual, the labels attached on the returned product should be transferred to the corresponding attachment positions on the new one referring
to the labels on the returned product.
20. The Main Board stores customer’s personal information. After replacing the board with a new one, make sure to delete any backup of information stored in the old board, then
dispose of the old board.
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About This Manual
This manual, consists of the following chapters, is intended for repair service personnel and includes information necessary for properly performing maintenance and servicing the
product.
CHAPTER 3. TROUBLESHOOTING
Describes the step-by-step procedures for the troubleshooting.
CHAPTER 4. DISASSEMBLY/ASSEMBLY
Describes the disassembly/reassembly procedures for main parts/units of the product, and provides the standard operation time for servicing the
product.
CHAPTER 5. ADJUSTMENT
Describes the required adjustments for servicing the product.
CHAPTER 6. MAINTENANCE
Describes maintenance items and procedures for servicing the product.
CHAPTER 7. APPENDIX
Provides the following additional information for reference:
• Connector Diagram
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Symbols Used in this Manual
Various symbols are used throughout this manual either to provide additional information on a specific topic or to warn of possible danger present during a procedure or an action.
Pay attention to all symbols when they are used, and always read explanation thoroughly and follow the instructions.
WARNING Indicates an operating or maintenance procedure, practice or condition that, if not strictly observed, could result in injury or loss of life.
CAUTION Indicates an operating or maintenance procedure, practice, or condition that, if not strictly observed, could result in damage to, or destruction of, equipment.
CHECK May indicate an operating or maintenance procedure, practice or condition that is necessary to accomplish a task efficiently. It may also provide additional
POINT
information that is related to a specific subject, or comment on the results achieved through a previous action.
ADJUSTMENT
REQUIRED
Indicates an operating or maintenance procedure, practice or condition that is necessary to keep the product’s quality.
REASSEMBLY Indicates a product reassembly procedure, practice or condition that must be executed in accordance with the specified standards to keep the product's quality.
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Revision Status
Revision Date of Issue Description
A December 19, 2018 First release
B November 29, 2019 Addition of ES-865
1.1.5 Option (P16) :Addition of the “Paper Alignment Plate” to “Table 1-5”.
C November 13, 2020 1.1.6 Consumables (P16) :Addition of the change from “Roller assembly kit” to “Roller assembly kit2” to “Table 1-6”.
4.1.1 Tools/Consumables (P28) :Addition of the change from “Roller assembly kit” to “Roller assembly kit2” to “Table 4-2”.
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EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C
Contents
Chapter 1 PRODUCT DESCRIPTION Chapter 4 DISASSEMBLY / ASSEMBLY
1.1 Basic Specifications............................................................................................ 11 4.1 Overview ............................................................................................................ 28
1.1.1 Main Unit Specification .......................................................................... 11 4.1.1 Tools/Consumables ................................................................................. 28
1.1.2 ADF Specification ................................................................................... 13 4.1.2 Standard Operation Time for Servicing the Product ............................... 28
1.1.3 Paper Specification .................................................................................. 14 4.2 Disassembly/Reassembly Procedures ................................................................ 30
1.1.3.1 Supported paper list.............................................................................14 4.2.1 Disassembly Flowchart ........................................................................... 32
1.1.3.2 Limitations...........................................................................................15 4.3 Detailed Disassembly/Reassembly Procedure ................................................... 35
1.1.4 Environment Specification ...................................................................... 16 4.3.1 Removing the ULTRASONIC DETECTOR UPPER............................. 36
1.1.5 Option ...................................................................................................... 16 4.3.1.1 Removing the Paper support Assy. ..................................................... 36
1.1.6 Consumables............................................................................................ 16 4.3.1.2 Removing the Cover top Assy. ........................................................... 36
1.2 Power Supply Specification ............................................................................... 17 4.3.1.3 Removing the Panel board sub............................................................ 37
1.2.1 Scanner Electrical Specifications ............................................................ 17 4.3.1.4 Removing the Panel board sub holder Assy........................................ 38
1.2.2 AC Adapter Electrical Specifications...................................................... 17 4.3.1.5 Removing the Grounding plate ........................................................... 39
1.3 Dimensions ......................................................................................................... 18 4.3.1.6 Removing the Plate paper guide.......................................................... 40
1.3.1 Main Unit................................................................................................. 18 4.3.1.7 Removing the ULTRASONIC DETECTOR UPPER......................... 40
1.3.2 Main Unit + FB Scanner connection unit................................................ 18 4.3.2 Removing the ULTRASONIC DETECTOR LOWER ........................... 41
4.3.2.1 Removing the Paper support Assy ...................................................... 41
Chapter 2 OPERATING PRINCIPLES 4.3.2.2 Removing the Decoration Plates ......................................................... 42
4.3.2.3 Removing the Stacker Attachment...................................................... 42
2.1 Document Transport System Configuration....................................................... 20 4.3.2.4 Removing the Stacker Assy. ............................................................... 43
2.2 Document Path ................................................................................................... 21 4.3.2.5 Removing the Housing lower.............................................................. 43
4.3.2.6 Removing the Main board Assy.......................................................... 45
Chapter 3 TROUBLESHOOTING 4.3.2.7 Removing the ULTRASONIC DETECTOR LOWER....................... 46
4.3.3 Removing the Other Part/Unit................................................................. 47
3.1 Troubleshooting.................................................................................................. 23 4.3.3.1 Removing the LD roller cover Assy. .................................................. 47
3.1.1 Troubleshooting Workflow ..................................................................... 23 4.3.3.2 Removing the CIS lower ..................................................................... 47
3.2 Error Code .......................................................................................................... 25 4.3.3.3 Removing the Decoration Plate right .................................................. 47
3.2.1 How to show error codes ......................................................................... 25 4.3.3.4 Removing the Decoration Plate left .................................................... 47
3.2.2 Fatal Error code List ................................................................................ 25 4.3.3.5 Removing the CIS upper ..................................................................... 48
4.3.3.6 Removing the Upper support .............................................................. 48
4.3.3.7 Removing the COVER,RETARD....................................................... 48
4.3.3.8 Removing the CS board upper ............................................................ 49
4.3.3.9 Removing the PAPER LOAD DETECTOR....................................... 49
8
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EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C
Chapter 5 ADJUSTMENT
5.1 Required Adjustments ........................................................................................ 55
5.2 Adjustment Program........................................................................................... 57
5.2.1 Operating Environment ........................................................................... 57
5.2.2 Details of the Adjustment Program ......................................................... 57
5.2.2.1 NVRAM Data Copy ............................................................................58
5.2.2.2 Initial Setting (When replace the Main board) ....................................58
5.2.2.3 Initial Setting (When not replace the Main board)..............................59
5.2.2.4 Mecha Initialization.............................................................................59
5.2.2.5 Shading adjustment .............................................................................60
5.2.2.6 Find Edge ............................................................................................63
5.2.2.7 CIS Check............................................................................................67
5.2.2.8 Ultrasonic sensor check.......................................................................72
5.2.2.9 Sensor check........................................................................................73
Chapter 6 MAINTENANCE
6.1 Overview ............................................................................................................ 75
6.1.1 Cleaning................................................................................................... 75
6.1.2 Lubrication .............................................................................................. 76
Chapter 7 APPENDIX
7.1 Connectors.......................................................................................................... 78
9
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CHAPTER
1
PRODUCT DESCRIPTION
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EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C
Flap position
Document Type Limitations
Paper Feed
Chou Flaps must face up, and the envelope must be fed from the bottom
Direction edge.
Knife cutting
Other: Punch holes must not be warped and not contain chad.
Paper sheets must be sufficiently separated. Glued flaps
Paper Feed
Direction
You Flaps must face up on the right or left side.
Western envelopes
Paper Feed
Direction
1.1.5 Option
Table 1-5. Option
DS-870/
DS-970/
Codes Item DS-875/
DS-975
ES-865
B12B808451* Network Interface Unit ○
B12B819011 FB Scanner connection unit
○
B12B819021(For China)
B12B819691 Paper Alignment Plate
○
B12B819701(For India)
Note * : Codes may vary by region.
1.1.6 Consumables
Table 1-6. Consumables
Codes Item Content
B12B819031 / B12B819041(For China) / B12B819581(For India) Roller assembly kit
LD roller,
↓ ↓
Retard roller
B12B819711(including China) / B12B819721(For India) Roller assembly kit2
B12B819051 Carrier Sheet 1 package is
5 sheets
B12B819291 Cleaning Kit Cleaning liquid,
Cleaning Cloth
1.3 Dimensions
2
OPERATING PRINCIPLES
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EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C
2.1 Document Transport System Configuration Table 2-1.Document Transport System Configuration and Functionality
Parts Function
PAPER LOAD DETECTOR CIS upper/lower Reads images, Detects paper skew, Detects dust
Separation Roller
Document Path PE Sensor Detects paper jams
Paper Stopper
Measures the paper length
CS Sensor
Detects the read start and end positions
Ultrasonic sensor upper/lower
LD roller unit Turns ultrasonic double feed detection on and off
Feed Roller (driven)
CS Sensor Determines carrier sheets (Turns off the ultrasonic sensor when a
ALD Motor carrier sheet is detected)
CIS upper
ALD encoder Used to detect paper jams. Narrow width paper cannot be detected
(paper of 82 mm in width)
EJ Roller (driven)
Detects stains inside of the scanner..
PAPER LOAD Detects the presence of paper
DETECTOR
PF motor PF motor Drives the separation roller, feed roller, and ejection roller
Used reverse rotation to lock the paper stopper in the feed direction
PF encoder Measures the amount of PF motor rotation
PAPER LOAD DETECTOR On standby To prevent documents from coming into the scanner, the
paper stopper is locked and blocks the paper path. If a
Document Path document is loaded in this state, the PAPER LOAD
Separation Roller
DETECTOR detects it.
Paper Stopper
Scanning Loading If scanning is carried out when the PAPER LOAD
operation DETECTOR detects the document, the PF motor starts
Feed Roller (driven) driving and the paper stopper is unlocked. Then, the LD
roller unit starts driving and feeds the document to the feed
roller.
CIS upper
Separation of the To prevent multi-feed, while the LD roller unit feeds the
documents document in the paper feed direction, the Retard roller unit
LD roller unit keeps the other documents by turning in the opposite
EJ Roller (driven)
direction at a very small speed.
During loading, when the LD roller unit (ALD motor) starts
rotating, the Retard roller unit, feed rollers, and EJ roller (PF
motor) also start rotating.
The Retard roller unit turns at a very small speed in the
direction opposite to the paper feed direction.
Document The PE sensor detects the leading edge and trailing edge,
scanning and the CIS,UPPER,LOWER scans the images.
EJ Roller (drive) CIS lower PE Sensor Feed Roller (drive) operation
After scanning After all the loaded documents are scanned, locks the paper
Figure 2-2. Document Path operation stopper to complete the operations.
3
TROUBLESHOOTING
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EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C
3.1 Troubleshooting
This section describes the troubleshooting workflow and error information.
TROUBLESHOOTING Troubleshooting 23
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EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C
Start
1
No
Does scanner turn on the
power?
Yes No Power Paper jam/multi-feed error Cover open error Fatal error
No
Is scanning operation
finished without trouble?
Yes Does not operate Misalignment (in paper feed direction) Fatal error
Finish
If the reason for the return is evident, first check the phenomenon user claims recurs, then proceed to the
CHECK troubleshooting.
POINT This flowchart is compiled based on the following contents.
• Our experience regarding the quality problem.
• Scanner Mechanism specification for the product.
TROUBLESHOOTING Troubleshooting 24
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EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C
LCD 100003 0x03 ADF PID Lock Main board, PF Motor, PF encoder,
Gears, Rollers
100005 0x05 ADF PID Over Load Main board, PF Motor, PF encoder,
Gears, Rollers
100006 0x06 ADF PID Time-out Main board, PF Motor, PF encoder
100033 0x21 ALD PID Over Speed Main board, ALD Motor, ALD encoder
100034 0x22 ALD PID Reverse Main board, ALD Motor, ALD encoder
Rotation
100035 0x23 ALD PID Lock Main board, ALD Motor, ALD encoder,
Gears, Rollers
100037 0x25 ALD PID Over Load Main board, ALD Motor, ALD encoder,
Error Code Gears, Rollers
100038 0x26 ALD PID Time-out Main board, ALD Motor, ALD encoder
Table 3-1. How to show error codes 100042 0x2A CS Threshold Main board, CS sensor upper/lower,
Dust
The errors on the following list are recorded and the last four of them can be checked.
100048 0x30 MAIN-B connection Main board
error
100050 0x32 MAIN-B ROM error Main board
100052 0x34 Ultrasonic sensor error Main board, Ultrasonic sensor upper/
lower, Dust
100054 0x36 Paper jam Main board, Paper sensor, Paper dust,
Roller, Gears
100055 0x37 Double feed error Main board, Ultrasonic sensor upper/
(Ultrasonic) lower, Dust
4
DISASSEMBLY / ASSEMBLY
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EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C
4.1 Overview 4.1.2 Standard Operation Time for Servicing the Product
This chapter describes procedures for disassembling the main parts/units of this The following are the standard operation time for servicing the product. This standard
product. Unless otherwise specified, disassembled parts/units can be reassembled by operation time was determined with the MTTR result measured using the prototype of
reversing the disassembly procedure. See the cautions or tips for disassembly/ DS-970/DS-975/DS-870/DS-875/ES-865 which have the most functions.
reassembly described in "4.3 Detailed Disassembly/Reassembly Procedure (P35)". The underlined parts/units are supplied as After Service Parts.
Read the " Safety Precautions (P3)" before disassembling and reassembling. Table 4-3. Standard Operation Time
When you have to remove units or parts that are not described in this chapter, see the
Time (mm:ss)
exploded diagrams of SPI (Service Parts Information).
Parts/Unit Adjustment/
Replacement Total
inspection
4.1.1 Tools/Consumables
Paper support Assy. 0:04 --- 0:04
Use only specified tools to avoid damaging the scanner. Retard clap guide 0:17 --- 0:17
Table 4-3. Standard Operation Time Table 4-3. Standard Operation Time
CHECK The example below shows how to see the charts on the following pages.
POINT
The name enclosed in gray
Top CIS Assy indicate a part/unit that Item Description Reference
(p20) must be removed on the
way to the target parts. Parts/ White-letter Part/unit supplied as an ASP ---
Shows necessary unit
name Black-letter Part/unit not supplied as an ASP ---
FFC/ Cable procedures before removing
the following parts.*
Indicates the
Indicates a practice or condition that could result
reference page
in injury or loss of life if not strictly observed.
White letters indicate in blue-letter
Feed Motor Unit Main Board a part/unit supplied Indicates a practice or condition that could result Indicates the
as an ASP. in damage to, or destruction of equipment if not reference page
--- 1 strictly observed. in blue-letter
Shows the screw types
and the specified Indicates the parts that are inevitably broken in Indicates the
1 S4 4 torque on the “Screw the disassembling procedure, and should be reference page
type/torque list”. replaced with a new one for reassembly. in blue-letter
(p 21) (p 27) (p 22) (p 43)
Reference page Indicates the
Indicates necessary check items in the
reference page
disassembling/assembling procedure.
Black letters indicate a part/ Shows removal/installation in blue-letter
unit not supplied as an ASP. as a unit/assy. is available. Indicates the
Indicates supplementary explanation for
reference page
disassembly is given.
Note "*" : The box with only part names means the removal of the parts. If the name of in blue-letter
FFC or a cable is shown, disconnect the FFC or cable from the connector. Icon Indicates the
Indicates particular tasks to keep quality of the
reference page
units are required.
in blue-letter
Indicates the
Indicates particular routing of cables is required. reference page
in blue-letter
Chapter 5 "
Indicates particular adjustment(s) is/are required. ADJUSTMEN
T (P54) "
Chapter 6 "
Indicates lubrication is required. MAINTENAN
CE (P74) "
Indicates the number of screws securing the parts/
---
units.
Indicates the points secured with other than a
---
screw such as a hook, rib, dowel or the like.
FFC FFC
Paper support Retard clap LD roller cover Retard roller CIS upper Spur Gear 13.6
guide unit CIS lower
Assy Assy.
0 0 0 0 1 1 0
2 2 2 1 S1 2 S1 2 1
4
1 (p 33)
0
CIS upper (p32)
4 1
S1
2 (p 32)
(p 42) ---
Housing lower S3 1
6 ---
Screw type/torque list
S1 0
Symbol Screw Type Torque
(p 43) Shield main S1 C.B.P TITE SCREW 3X8 6 1 kgf
lower
S2 C.B.P TITE SCREW 3X8 (Black) 6 1 kgf
0
S3 C.B.S TITE SCREW 3X6 6 1 kgf
0 S4 C.B.S-TITE-SCREW-3X8 6 1 kgf
2 (p 32)
S5 C.B.P-TITE-SCREW-3X6 6 1 kgf
---
S6 C.B.P-TITE-SCREW-2X8 4 0.5 kgf
S7 C.B.S-TITE-SCREW,2.6X3 3 0.5 kgf
S8 C.B.S TITE SCREW 3X6 (w/ Washer) 6 1 kgf
S9 C.B.P-TITE-SCREW-3X4 3 0.5 kgf
Flowchart 4-1. Disassembly Flowchart (1)
1 (p 32) 4 (p 33)
FFC
Cable
Cover top Assy
Stacker Retard roller Combination
4 Attachment CS board upper Grounding plate Lock lever ADF
unit (p32) Gear
(p32)
S1 4 1 Stacker Assy. 0 2 0
Upper support (p32)
(p32)
(p 36) S1 0 Decoration 4 S1 S3 2 2
5 (p 33) COVER, plates (p32)
RETARD (p32) (p 49) --- (p 39) ---
Stacker
Attachment
(p32)
Cable/FFC Cable
Housing lower
(p32)
Cover hinge PAPER LOAD Grounding plate Plate paper Grounding plate
Panel board sub Panel board FFC Holder Retard guide relay
DETECTOR (p33)
5 (p 33)
Upper unit HARNESS
Panel board FFC
(p33)
4 0
3 (p 32)
Cable Cable
FFC FFC Cable
FFC
COVER,
RETARD (p32)
LD roller unit
(p32) Plate ultra sonic PE DETECTOR ALD encoder CS board lower Spur Gear 40.8
sensor lower
Cover Encoder
PF (p32) 1 1 2 1 0
Lower unit
ULTRASONIC ALD Motor
DETECTOR Paper sensor
0 Paper sensor Light guide
LOWER lever
2
0 1 0 0 0
S7 0
--- S1 2 2 4 2 Frame tensioner Set Guide Assy
---
--- --- ---
(p 46) 1 0
S8 1 1
Plate ultra sonic Paper sensor
sensor upper (p34) CS sensor board --- ---
0
0
2
Paper sensor 0 PF timing belt
--- Cover
---
0 0
0 0
--- ---
PF motor
S9 0
---
4.3 Detailed Disassembly/Reassembly Procedure CAUTION Do not touch Antistatic brush for preventing its broken, deformed.
This section describes how to disassemble (reassemble) the part or unit supplied as
ASP following "4.2.1 Disassembly Flowchart (P32)".
For instructions on how to route cables and FFCs, see "4.4 Routing FFCs/cables
(P53)". Antistatic brush
CHECK Underlined title in this section indicate that the target part or unit is
POINT supplied as an ASP.
4.3.1 Removing the ULTRASONIC DETECTOR UPPER 4.3.1.2 Removing the Cover top Assy.
Follow the procedure below to remove the ULTRASONIC DETECTOR UPPER. 1. Remove the four screws.
CHECK Go to the links below to see the procedure for removing the part or
POINT unit.
Removing the LD roller cover Assy. (P47)
Removing the CIS lower (P47)
Removing the CIS upper (P48)
1 2
C.B.P TITE SCREW 3X8 (6 ± 1 kgf)
Hook
3. Remove the FFC, then remove the Cover top Assy. 4.3.1.3 Removing the Panel board sub
Cover top Assy
CAUTION When disconnecting the connectors, do not hold the film, but
make sure to hold the lever.
FFC
Lever
REASSEMBLY Take care not to pinch the FFC in Cover top Assy. 1. Remove the three cables, two FFCs and four screws.
Cables
CHECK Go to the links below to see the procedure for removing the part or
POINT unit.
Removing the Panel Assy (P50) Panel board sub
FFC
FFC
2. Remove the cable, then remove the Panel board sub. 4.3.1.4 Removing the Panel board sub holder Assy
1. Remove the five screws, then remove the Panel board sub holder Assy.
Cable
Sensor wire
OK
OK: The wire is routed vertically
on the right side of the small
window.
Sensor wire
NG
NG: Wire is routed diagonally
at the left side of the small
window.
4.3.1.6 Removing the Plate paper guide 4.3.1.7 Removing the ULTRASONIC DETECTOR UPPER
1. Remove the eight screws. 1. Remove the screw and two dowels, then remove the ULTRASONIC DETECTOR
UPPER.
2. Slide the Plate paper guide in the direction as indicated by the arrow to release the
two hooks, and then remove the Plate paper guide.
Hook
C.B.P TITE SCREW 3X8 (6 ± 1 kgf)
CHECK Note that the ejection and feed side springs at the bottom of the
POINT Paper guide plate have different diameters. Dowel
Ejection side spring diameter: 5 mm C.B.P TITE SCREW 3X8 (6 ± 1 kgf)
Feed side spring diameter: 7 mm
Figure 4-10. Removing the ULTRASONIC DETECTOR UPPER
4.3.2 Removing the ULTRASONIC DETECTOR 4.3.2.1 Removing the Paper support Assy
LOWER 1. While sliding the Paper support Assy. in the direction as indicated by the arrows in
Follow the procedure below to remove the ULTRASONIC DETECTOR LOWER. the figure at positions (1) and (2), lift the Paper support Assy. up.
Go to the links below to see the procedure for removing the part or Paper support Assy.
CHECK
POINT unit.
Removing the LD roller cover Assy. (P47) 1 2
Removing the CIS lower (P47)
Removing the CIS upper (P48)
4.3.2.2 Removing the Decoration Plates 4.3.2.3 Removing the Stacker Attachment
1. Remove the four screws, then remove the Decoration Plates. 1. Remove the three screws, then remove the Stacker Attachment.
Decoration Decoration
Plate Plate
Stacker Attachment
C.B.P TITE SCREW 3X8 (6 ± 1 kgf) C.B.P TITE SCREW 3X8 (6 ± 1 kgf)
Figure 4-12. Removing the Decoration Plates Figure 4-13. Removing the Stacker Attachment
CHECK Go to the links below to see the procedure for removing the part or
POINT unit.
Removing the CIS upper (P48)
Remove the FFC. (P48)
Removing the COVER,RETARD (P48)
4.3.2.4 Removing the Stacker Assy. 4.3.2.5 Removing the Housing lower
1. Pull out the Stacker Assy. during pushing the hooks to down.
CAUTION Do not make contact with the PF scale when removing the
Housing lower.
Be careful not to soil or damage the LCD panel.
CHECK Go to the links below to see the procedure for removing the part or
POINT unit.
Removing the PF encoder (P51)
Removing the Cover Open Detector (P51)
CAUTION When disconnecting the connectors, do not hold the film, but make
sure to hold the lever.
Cable: Panel board sub
White: ULTRASONIC
Lock position Film Connectable and removable position DETECTOR LOWER
Film Lever
1. Remove the six screws, seven cables, and three FFC cables, then remove the Main C.B.S TITE SCREW 3X6 (6 ± 1 kgf)
board Assy. Figure 4-16. Removing the Main board Assy.
CHECK Go to the links below to see the procedure for removing the part or
POINT unit.
Removing the PE DETECTOR (P52)
Removing the ALD encoder (P52)
Removing the CS board lower (P52)
ULTRASONIC DETECTOR
4.3.3 Removing the Other Part/Unit 4.3.3.2 Removing the CIS lower
This section describes the procedure to remove the ASP components other than the 1. Remove the CIS lower.
ULTRASONIC DETECTOR UPPER and ULTRASONIC DETECTOR LOWER.
REASSEMBLY To reassemble certainly, set the hook1 before set the hook2.
See the pictures below to understand each procedure.
Place a finger at the location as indicated in the figure to remove. 4.3.3.3 Removing the Decoration Plate right
CHECK
POINT 1. Remove the Decoration Plate right.
Hook 1 Hook 2
CIS lower
Hook
C.B.P TITE SCREW 3X8 (6 ± 1 kgf)
CHECK Be careful not to drop the spring when removing the CIS upper. If 4.3.3.7 Removing the COVER,RETARD
POINT the spring is dropped, rotate the spring until the straight part of the
spring catches on the hook to reinstall. 1. Remove the CIS upper. (P48)
2. Remove the Upper support. (P48)
1. Remove the FFC. 3. Rotate the COVER,RETARD at least 90 degrees in the direction as indicated by
the green arrow to disconnect the stopper and the remove the stopper.
2. Rotate the CIS upper 90 degrees in the direction as indicated by the blue arrow to
remove the screw, and then remove the CIS upper.
CHECK The stopper will not release and cannot be removed if the
POINT COVER,RETARD is not opened at least 90 degrees.
4.3.3.6 Removing the Upper support
1. Remove the Stacker Attachment (P42)
2. Remove the CIS upper. (P48)
At least 90 degrees
Straight part of spring Stopper
Hook
Upper support
FFC
COVER,RETARD
Hook
C.B.P TITE SCREW 3X8 (6 ± 1 kgf)
4.3.3.8 Removing the CS board upper 4.3.3.9 Removing the PAPER LOAD DETECTOR
Remove the following components first before performing this procedure. 1. Remove the CS board upper. (P49)
Panel board sub holder Assy (P38) as described in"4.3.1 Removing the 2. Remove the PAPER LOAD DETECTOR.
ULTRASONIC DETECTOR UPPER"
CS board upper
PAPER LOAD DETECTOR
Hook
Panel Assy
4.3.3.11 Removing the PF encoder 4.3.3.12 Removing the Cover Open Detector
Perform the following after performing "4.3.2 Removing the ULTRASONIC Perform the following after performing "4.3.2 Removing the ULTRASONIC
DETECTOR LOWER" until the Housing lower (P43) is removed. DETECTOR LOWER" until the Housing lower (P43) is removed.
CHECK When removing the Cover Open Detector, remove the hook (1) at
POINT first.
1. Remove the PF encoder.
2
1
PF Scale
1. Remove the screw (1), then remove the PE DETECTOR. 1. Remove the two screws (3, 4), then remove the ALD encoder.
ALD encoder
CS board lower
4 2
PE DETECTOR
Paper sensor
Grounding cable: To
Upper unit FFC: Panel Assy
Blue: ALD Motor
FFC:CIS lower Yellow: PF motor Grounding cable: To CIS lower
Grounding cable: To
ULTRASONIC FFC: CIS upper Shield main lower
White: ULTRASONIC
DETECTOR LOWER
DETECTOR LOWER
Grounding cable:
To CIS upper
Grounding cable:
To antistatic brush
Yellow: PF motor
Grounding cable: To
Shield main lower
Grounding cable: To Panel board sub Grounding cable: To near Grounding cable: To ULTRASONIC
the USB I/F connector DETECTOR UPPER
When disconnecting the connectors, do not hold the film, but make sure to hold the lever.
5
ADJUSTMENT
Confidential
EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C
CHECK The table items and marks used in the “Required Adjustment
POINT List” provided on the following pages have the following
meanings.
• “O” indicates that the adjustment must be carried out.
• “---” indicates that the adjustment is not required.
• The “Adjustments using the Adjustment Program” need to
be performed after reassembling the Scanner completely.
If you have removed or replaced multiple parts, make sure to
check the required adjustments for the all parts. And when
multiple adjustments must be carried out, be sure to carry out
them in the order given in the “Priority” row.
Name ADF,CHART,Shading(A)-DS
Size 233 x 25 mm
Type White, blank
Name ADF,Chart(127),MTF
Size 222 x 297 mm
Type Pre-printed
5.2.2.1 NVRAM Data Copy 5.2.2.2 Initial Setting (When replace the Main board)
This function copies data from current main board to new main board. After replaced to new main board, change the setting with panel and do Initial setting.
Adjustment Procedure Adjustment Procedure
1. Please select item that does initialization, and click [Backup] button to backup data 1. Turn the scanner on.
from current main board.
2. Push the [ ] button until "3.Normal Mode" is selected.
[NVRAM data] Destination setting etc.
[Adjustment data] Shading/Edge adjustment
2. Turn off the scanner and replace current main board with new one.
Click
Figure 5-1. NVRAM Data Copy Check
3. Turn on the scanner again and click [Restore] button to save data on new main
board.
5.2.2.3 Initial Setting (When not replace the Main board) 5.2.2.4 Mecha Initialization
Please don't execute this function when backing up the NVRAM This function is done after replacing the CS or Main Board when Data copy can not
CAUTION
data with NVRAM Data Copy function. run.
Adjustment Procedure
1. Please select item that does initialization, and click the [Perform] button.
Adjustment Procedure
[NVRAM data initial setting]: Writing initial setting value to NVRAM for
selected model. 1. Click the [Initialize] button after checking all item.
[Adjustment initial setting]: Writing adjustment initial setting value. 2. Turn off the scanner.
[Product Serial No.]: Writing serial number to NVRAM. 3. Turn on the scanner after "Power" is light-off.
2. Please turn off and turn on the scanner. 4. Wait until main menu displayed on scanner panel.
3. Click the [Check] button to read out current setting values. 5. Click the [Check] button.
Click
Check Click
Check
This function is done for adjustment of CIS sense level. 4-1. Tilt the scanner to paper pass is horizontally.
Adjustment Procedure
Choice
Click
Click
4-2. Open the cover and set the Shading jig directly above the CIS. 7. Choice [Density adjustment] and click [Adjust] button.
8. Set the [ADF,Chart(127),MTF] paper for the printed side is face down and triangle
mark is first.
ADF,Chart(127),MTF
The Position of
ADF,CHART,
Shading (A)-DS
Click
Click
10. Set the [ADF,Chart(127),MTF] paper for the printed side is face up and triangle 12. Click [OK] button.
mark is first.
ADF,Chart(127),MTF
Click
Click
Click
5.2.2.6 Find Edge 2. Set the [ADF,CHART(H1),A4-DS] chart paper for the triangle mark is first.
This function offsets the scan image data of length and width and the edge of front and
rear. ADF,CHART(H1),A4-DS
Adjustment Procedure
Choice Click
Click
Click
5. Choice [Find edge (up)], Click [Adjust] button. 6. Set the [ADF,CHART(H1),A4-DS] chart paper for the triangle mark is first again.
ADF,CHART(H1),A4-DS
Click
Choice
Click
Click
9. Click [Check] button. And then, "EPSON Scanner Function Test" window is 11. Set the [ADF,Chart(H1),A4-DS] chart paper for triangle mark is first. And then,
opened. double click [ADF All MicroFeed1(down)].
ADF,CHART(H1),A4-DS
Click
Double click
12. After checking the result, push [F5] key. 13. Set the [ADF,Chart(H1),A4-DS] chart paper for triangle mark is first. And then,
double click [ADF All MicroFeed2(up)].
ADF,CHART(H1),A4-DS
Double click
14. After checking the result, Click [x] on the window for closing window. 5.2.2.7 CIS Check
This function is checked the resolution and brightness reproduction and difference
between upper and lower CIS.
Click
Adjustment Procedure
1. Click [perform] button to open the "EPSON Scanner Function Test" window. And
then, "EPSON Scanner Function Test" window is opened.
Click
2. Push [F5] key. 4. After checking the result, push [F5] key.
3. Set [ADF, Chart (127), MTF] paper for the printed side is face down and triangle
mark is first. And then, double click [Black Pattern Test2 (ADF down)].
Chart(127),MTF
Double click
5. Set [ADF,Chart (127), MTF] paper for the printed side is face up and triangle 6. After checking the result, push [F5] key.
mark is first. And then, double click [Black Pattern Test3 (ADF up)].
Chart(127),MTF
Double click
7. Set [ADF,Chart (127) , MTF] paper for the printed side is face down and triangle 8. After checking the result, push [F5] key.
mark is first. And then, double click [ADF Resolution All(down side)].
Chart(127),MTF
Double click
9. Set [ADF,Chart (127) , MTF] paper for the printed side is face up and triangle 10. After checking the result, push [F5] key.
mark is first. And then, double click [ADF Resolution All(up side)].
Chart(127),MTF
Double click
Double click
12. Click [Close] and Click [X] for closing the windows. 5.2.2.8 Ultrasonic sensor check
This function is check the Ultrasonic sensor.
Adjustment Procedure
Click
1. Set a 64kg/m2 paper.
64kg/m2 paper
Click
Click
Figure 5-44. Ultrasonic sensor check (2)
6
MAINTENANCE
Confidential
EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C
6.1 Overview How to Clean the Feed Roller and the EJ Roller
Clean the Feed Roller and the EJ Roller after switching the scanner into the
This section provides information to maintain the scanner in its optimum condition. cleaning mode.
1. Plug the AC adapter, and then turn on the scanner.
6.1.1 Cleaning 2. Select “Scanner Maintenance” and then select “Roller Cleaning”.
3. Open the Scanner Cover, to switch to the cleaning mode.
Clean the outside of the product with a neutral detergent, and clean its inside with a
4. Press the Start button several times to rotate the rollers and wipe off any
vacuum cleaner. Special care must be taken when cleaning the CIS reading surface
stains on the rollers.
(glass parts) since the contamination here affects the quality of image scanning.
CHECK After cleaning the scanner, reset the counter of regular cleaning as
POINT follow.
1. Select “Scanner Maintenance” from Home Screen. EJ Roller
2. Select “Regular Cleaning”.
3. Reset the counter by pushing the [ ].
Exterior
Soak a clean cloth into water and wring it dry, then wipe the exterior with it. If the
exterior is extremely dirty, wipe it with a cloth moistened with a small amount of Start button
detergent.
CIS reading surface (glass parts)
Wipe off dust, foreign objects or paper dust using a clean cloth or Cleaning Kit.
When the document reading surfaces are especially dirty or have foreign material
on their surface, wipe it with a cloth moistened with a small amount of neutral
detergent.
Document path (Rollers)
Figure 6-1. Switching to the Cleaning Mode
Wipe the rollers and separation pad in the document path with a cloth wrung out of
water. If the path is still wet after the cleaning, completely wipe it dry with a dry, During operation of rollers, take care not to let your fingers or hair
CAUTION
clean cloth once again. Make sure that the document path is completely dry before caught in the rollers.
using the scanner.
MAINTENANCE Overview 75
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EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C
5. After the cleaning is complete, turn off the scanner and unplug the AC 6.1.2 Lubrication
Adapter from the scanner.
This scanner does not require lubrication in the specified service range.
MAINTENANCE Overview 76
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CHAPTER
7
APPENDIX
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EPSON DS-970/DS-975/DS-870/DS-875/ES-865 Revision C
7.1 Connectors
Cable connections of this scanner are shown below.
CIS upper
CN1
Panel board
Panel board sub CN13 Paper Load Detecter
CN12
CN204 PE Detecter
Main board
CN202 Cover Open Detecter
CN200 PF Encoder
CN3 CN10
CN402
CN301 Ultrasonic Detector
Lower
USB I/F AC In
CIS lower
APPENDIX Connectors 78
Confidential