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Confidential

Service manual
TM-T88V

Issued Date , ,
Issued by

English
M00024702
Rev.C

EPSON
Confidential TM-T88V Service Manual

CONFIDENTIALITY AGREEMENT

BY USING THIS DOCUMENT, YOU AGREE TO ABIDE BY THE TERMS OF THIS AGREEMENT. PLEASE RETURN
THIS DOCUMENT IMMEDIATELY IF YOU DO NOT AGREE TO THESE TERMS.
❏ This document contains confidential, proprietary information of Seiko Epson Corporation or its affiliates. You
must keep such information confidential. If the user is a business entity or organization, you must limit disclosure
to those of your employees, agents, and contractors who have a need to know and who are also bound by
obligations of confidentiality.

❏ On the earlier of (a) termination of your relationship with Seiko Epson, or (b) Seiko Epson’s request, you must
stop using the confidential information. You must then return or destroy the information, as directed by Seiko
Epson.

❏ If a court, arbitrator, government agency, or the like orders you to disclose any confidential information, you must
immediately notify Seiko Epson. You agree to give Seiko Epson reasonable cooperation and assistance in the
negotiation.

❏ You may use confidential information only for the purpose of operating or servicing the products to which the
document relates, unless you obtain the prior written consent of Seiko Epson for some other use.

❏ Seiko Epson warrants that it has the right to disclose the confidential information. SEIKO EPSON MAKES NO
OTHER WARRANTIES CONCERNING THE CONFIDENTIAL INFORMATION OR ANY OTHER
INFORMATION IN THE DOCUMENT, INCLUDING (WITHOUT LIMITATION) ANY WARRANTY OF TITLE
OR NON-INFRINGEMENT. Seiko Epson has no liability for loss or damage arising from or relating to your use of
or reliance on the information in the document.

❏ You may not reproduce, store, or transmit the confidential information in any form or by any means (electronic,
mechanical, photocopying, recording, or otherwise) without the prior written permission of Seiko Epson.

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any right under this Agreement by failing to exercise it. The laws of Japan apply to this Agreement.

Cautions

❏ No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation.

❏ The contents of this document are subject to change without notice. Please contact us for the latest information.

❏ While every precaution has been taken in the preparation of this document, Seiko Epson Corporation assumes no
responsibility for errors or omissions.

❏ Neither is any liability assumed for damages resulting from the use of the information contained herein.

❏ Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties
for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or
abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

❏ Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options
or any consumable products other than those designated as Original EPSON Products or EPSON Approved
Products by Seiko Epson Corporation.

EPSON® and ESC/POS® are registered trademarks of Seiko Epson Corporation.

Rev. C i
Confidential
For Safe Repair and Maintenance Work

Key to Symbols
The symbols in this manual are identified by their level of importance, as defined below. Read
the following carefully before handling the product.

WARNING:
You must follow warnings carefully to avoid serious bodily injury.

CAUTION:
Observe cautions to avoid minor injury to yourself, damage to your equipment, or loss of
data.

Note:
Notes have important information and useful tips on the operation of your equipment.

Safety Precautions on Handling


This section presents important information intended to ensure safe and effective use of this
product. Please read this section carefully and store it in an accessible location.

WARNING:
Shut down your equipment immediately if it produces smoke, a strange odor, or unusual
noise. Continued use may lead to fire or electric shock. Immediately unplug the
equipment.

Only disassemble this product as described in this manual. Do not make modifications to
the unit. Tampering with this product may result in injury, fire, or electric shock.

Never insert or disconnect the power plug with wet hands. Doing so may result in severe
shock.

Do not allow foreign matter to fall into the equipment. Penetration of foreign objects
may lead to fire or shock.

If water or other liquid spills into this equipment, unplug the power cord immediately.
Continued usage may lead to fire or shock.

Do not place multiple loads on the power outlet (wall outlet). Overloading the outlet
may lead to fire.

ii Rev. C
Confidential TM-T88V Service Manual

Handle the power cord with care. Improper handling may lead to fire or shock.
Do not modify or attempt to repair the cord.
Do not place any object on top of the cord.
Avoid excessive bending, twisting, and pulling.
Do not place cord near heating equipment.
Check that the plug is clean before plugging it in.
Be sure to push the prongs all the way in.

CAUTION:
Do not connect cables in ways other than those mentioned in this manual.
Different connections may cause equipment damage and burning.

Be sure to set this equipment on a firm, stable, horizontal surface. Product may break or
cause injury if it falls.

Do not use in locations subject to high humidity or dust levels. Excessive humidity and
dust may cause equipment damage, fire, or shock.

Do not place heavy objects on top of this product. Never stand or lean on this product.
Equipment may fall or collapse, causing breakage and possible injury.

To ensure safety, please unplug this product prior to leaving it unused for an extended
period.

Do not touch the thermal head or paper feed motor. Wait for the head and the motor
to cool. The head and the motor can be very hot after printing for a long time. Touching
them may cause burns.

Safety Precautions on Maintenance/Repair/Inspection

WARNING:
Remove the power cord and all other cables from this product before disassembly or
reassembly to prevent electrical shock.

To prevent the possibility of electrical shock, do not perform maintenance, repair, or


inspection during a thunderstorm.

If you want to use a compressed air product, such as an air duster, for cleaning during
repair and maintenance, use of products containing flammable gas is prohibited.

Rev. C iii
Confidential

CAUTION:
Wear a grounded wrist band when handling the internal circuit board to prevent
damage from static electricity.

When removing the internal circuit board, place it on an anti-static rubber sheet or
similar surface to prevent damage from static electricity.

Parts on the circuit board may become hot during operation. Therefore, wait
approximately 10 minutes after turning the power off before touching them.

Be careful not to subject the circuit board to shock or vibration, because this may
damage it.

Do not touch the circuit board or cable terminals with your hands to prevent
contamination that may result in a malfunction.

Do not use an alcohol, benzine, thinner, trichloroethylene, or ketone-based solvent to


clean the parts. This type of solvent may damage the plastic and rubber parts.

Wipe off any dirt with a dry or slightly moist cloth. Be sure to remove the power cord from
the outlet at this time.

Note on Disposal

Note:
Follow current laws or regulations when disposing of the product.

Modular Connector
Use the modular connector specifically designed for cash drawers for this product. Do not
connect this connector to an ordinary telephone line.

iv Rev. C
Confidential TM-T88V Service Manual

About this Manual

Aim of the Manual


This manual was created to provide the information on printer maintenance and repair required
by technicians who handle this work.

Manual Content
The manual is made up of the following sections:

Chapter 1 Product Overview Describes features and general specifications for


the TM-T88V.

Chapter 2 Handling and Maintenance Describes handling, operations, and cleaning for
the TM-T88V.

Chapter 3 Repair Guide Describes the process to repair the TM-T88V


properly.

Chapter 4 Troubleshooting Describes how to troubleshoot the TM-T88V.

Chapter 5 Disassembly, Assembly Describes assembly, disassembly, and the


and Adjustment adjustment procedure for the TM-T88V.

Appendix A Parts List and Tools Provides a parts list and tool list, including types
of grease, required for repair. Also describes
screw types.

Appendix B Exploded Diagrams and Provides exploded diagrams and lubrication


Lubrication Diagrams diagrams for the TM-T88V.

Rev. C v
Confidential
Contents
For Safe Repair and Maintenance Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Key to Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Safety Precautions on Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Safety Precautions on Maintenance/Repair/Inspection . . . . . . . . . . . iii
Note on Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Modular Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Aim of the Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Manual Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Contents
Revision Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Product Overview
Installation Directions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Printer Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Detectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
DIP Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Serial Interface Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Parallel Interface Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
USB Interface Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Other interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Memory Switches (839 model only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Customized Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
DIP Switches for Buzzer (for Models with Buzzer Function) . . . . . . . . . . . 12
General Specifications for Standard Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Handling and Maintenance
Safety Precautions on Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Part Names and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Roll Paper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Cutter Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Printer Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Installing Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Paper Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installing Roll Paper Spacer Sub Assembly . . . . . . . . . . . . . . . . . . . . . . . 6
Clearing a Paper Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Troubleshooting
Repair Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Outline of Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Repair Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Confirming the Printer Status (before repair) . . . . . . . . . . . . . . . . . . . . . . . . . 2
Self-test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Self-test Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Self-test Printout Sample . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Diagnosing Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

vi Contents Rev. C
Confidential TM-T88V Service Manual

Using the ERROR LED to Troubleshoot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6


When the ERROR LED is On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
When the ERROR LED Flashes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Symptoms and Recovery Measures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
(Power) LED is Not On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Mechanical Initialization is Not Performed . . . . . . . . . . . . . . . . . . . . . . . 7
Self-test is Not Performed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Printing is Not Performed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Paper Feed Operation is Not Performed . . . . . . . . . . . . . . . . . . . . . . . . . 8
Print Result is Not Normal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Autocutting is Not Performed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Sensor Functions Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Drawer Does Not Open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Buzzer Does Not Sound (For Models with Buzzer Function) . . . . . . . . . . . 9
Disassembly and Assembly
Notes for Disassembly and Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Quickest Disassembly Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Tools Required for Disassembly and Assembly . . . . . . . . . . . . . . . . . . . . . . . . 2
Disassembling TM-T88V . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Removing the Cutter Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Removing the Roll Paper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Removing the I/F Circuit Board Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Removing the Roll Paper Spacer Sub Assembly (Only for 58 mm Paper Width Model) 6
Removing the Platen Sub Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Lubrication: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Removing the Lower Case / IC Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Removing the Lower Circuit board frame . . . . . . . . . . . . . . . . . . . . . . . . 9
Removing the Buzzer Circuit Board Assembly (Models with Buzzer Function) 10
Removing the Main Circuit Board Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Removing the Circuit Board Frame Assembly . . . . . . . . . . . . . . . . . . . . . 12
Removing the Power Switch Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Removing the DK Connector Board Assembly . . . . . . . . . . . . . . . . . . . . 15
Disassembling the Printer Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Removing the Autocutter Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Disassembling the Fixed Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Removing the Switch Detector Assembly . . . . . . . . . . . . . . . . . . . . . . . . 20
Removing the Rear Case Sub Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 23
Removing the Thermal Print Head Assembly . . . . . . . . . . . . . . . . . . . . . . 25
Replacing the Mechanism Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Lead Wire Arrangements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Lead Wires on the Mechanism Assembly (106) . . . . . . . . . . . . . . . . . . . 31
Lead Wires on the Main Circuit Board Assembly (201) . . . . . . . . . . . . . 33
Connector Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Main Circuit Board Unit (201) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Adjustment / Check
How to Carry Out the Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Parts/Units for which Adjustments are Needed . . . . . . . . . . . . . . . . . . . 2
Adjustments for Each Part/Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Adjustment Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Mechanical Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Adjustment of the Roll Paper Near-End Detection . . . . . . . . . . . . . . . . . 5
Adjustment and Check Using Adjustment Program . . . . . . . . . . . . . . . . . . . 7
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Startup the Adjustment Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Adjustment and Check Using Adjustment Program (model 953/954/955 only) 10

Rev. C Contents vii


Confidential
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Procedure of the adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Adjustment Program Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Real Time Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Printer Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Operation check (model 953/954/955 only) . . . . . . . . . . . . . . . . . . . . . . . . . 31
Epson TM Bluetooth Print overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Function of Epson TM Bluetooth Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Operation Check Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Parts List and Tool List
Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Alphanumeric Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Reference Number Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Screw Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Diagrams and Lubrication Diagrams
Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
TM-T88V . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Printer Mechanism Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Lubrication Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
TM-T88V . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Printer Mechanism Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

viii Contents Rev. C


Confidential TM-T88V Service Manual

Rev. C Contents ix
Confidential
Revision Sheet

Revision Page Altered Items and Contents

Rev. A All First release

Rev. B page 1-8 “Other interface” is added.


page 1-13 “Other interface” is modified.
page 5-10 “Adjustment and Check Using Adjustment Program (model 953/
954/955 only)” is added.
page 5-31 “Operation check (model 953/954/955 only)” is added.

Rev. C page 1-9 “Memory Switches (839 model only)” is added.


page 5-16 “Memory Switch (839 model only)” is added.

viii Rev. C
Confidential TM-T88V Service Manual

Chapter 1
Product Overview
The TM‐T88V is a thermal printer for a POS PC.

This chapter describes features and general specifications for the TM‐T88V.

Figure 1-1 Product overview

Installation Directions
You can install the printer horizontally on a flat surface or vertically by hanging it on a wall, 
using the optional WH‐10 hanging bracket set.

Note:
Follow the procedures in the WH-10 installation manual to install the wall-mount and change the
location of the near-end detector; then install the roll-paper stoppers included with the WH-10.

WARNING:
When hanging the printer on the wall with the hanging bracket set, be sure to attach a
connector cover to the printer.

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Features
The TM‐T88V has the following features:

Printing
❏ High‐speed printing (300 mm/s {11.8ʺ/s} maximum), which enables batch issuing of receipts.

❏ Graphics are also printed with high‐speed printing.

❏ Multiple tone graphics are available.

Printer Handling
❏ Easy drop‐in paper loading.

Software
❏ Command protocol is based on the ESC/POS® Proprietary Command System.

❏ OPOS ADK and Windows® printer drivers are available.

❏ In addition to supporting standard bar code printing, two‐dimensional symbol (PDF417, QR 
code, MaxiCode, Composite Symbology) printing is possible.

❏ Various layouts are possible by using page mode.

❏ Maintenance counter function is supported.

❏ User defined fonts are equipped.

General
❏ Various interface boards can be used.

❏ The serial/parallel interface type can also use a USB interface.

❏ The 80‐mm paper width model can be switched to the 58‐mm paper width model.

Function
❏ Paper saving function is available.

CAUTION:
The following interface boards can not be used for TM-T88V. If the following boards are
used, the printer or the boards may be damaged.

• UB‐E02A (Ethernet interface with buzzer function)

• UB‐R02A/UB‐R03A (wireless LAN interface with buzzer function)

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Detectors
The TM‐T88V has 2 paper detectors and a cover open detector.

Near-end detector

Cover open detector

Paper detector

Figure 1-2
Paper detectors
❏ Near‐end detector: A microswitch that detects the near‐end of roll paper. When the 
detector senses a roll paper near‐end, the PAPER LED lights. 

Note:
If roll paper has a paper spool that is out of the specified range, the near-end detector may not work
correctly.

❏ Paper detector: A microswitch that detects whether paper is present or not. When 
the detector senses a paper end, printing stops. Install new roll 
paper, and close the printer cover; then printing restarts.

Note:
If you use paper other than the specified paper, the paper detector may not work correctly.

Cover open detector


This is a microswitch that monitors the printer cover. When the detector senses a cover open 
during printing, the ERROR LED flashes, and printing stops. When the detector senses a cover 
open while the printer is in standby mode, the printer goes offline. The printer recovers when 
the cover is closed.

Note:
Whether the cover is open or not does not affect the status reported by the paper detector.

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DIP Switches
DIP switches are located on the bottom of the printer. The printer recognizes changes to DIP 
switch settings only when printer power is turned on or when the printer is reset using the 
interface. If a DIP switch setting is changed after printer power is on, the change does not take 
effect until the printer is turned on again or is reset.

Serial Interface Specifications

Table 1-1 DIP switch bank 1


SW 1 Function ON OFF Default*1

1 Data reception error Ignored Prints “?” OFF

2 Receive buffer capacity 45 bytes 4 KB OFF

3 Handshaking XON/XOFF DTR/DSR OFF

4 Word length 7 bits 8 bits OFF

5 Parity check Yes No OFF

6 Parity selection Even Odd OFF

7 ON
Transmission speed selection See Table 1-2.
8 OFF

*1: The setting varies depending on the destination.

Table 1-2 Transmission speed


Transmission speed (bps) SW 1-7 SW 1-8

38400*1 ON ON

4800 OFF ON

9600 ON OFF

19200 OFF OFF

[bps: bits per second]

*1: Only when DIP switches 1-7 and 1-8 are ON, the transmission speed values can be selected by control
commands or the Adjustment Program. Values can be set to one of seven speeds — 2400, 4800, 9600, 19200,
38400, 57600, 115200 bps. The default value is 38400.

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Table 1-3 DIP switch bank 2


SW 2 Function ON OFF Default*1

1 • Offline
Handshaking (BUSY condition) Receive buffer full OFF
• Receive buffer full

2 Reserved (Do not change settings) Fixed to OFF OFF

3 OFF
Selects print density See Table 1-4.
4 OFF

5 Sets the release condition of the Releases the BUSY state Releases the BUSY state
receive buffer BUSY state. (This function when the remaining when the remaining
OFF
is effective when the capacity of the capacity of the receive capacity of the receive
receive buffer is set to 4 KB.) buffer reaches 138 bytes. buffer reaches 256 bytes.

6 Reserved (Do not change settings) Fixed to OFF OFF

7 Reserved (Do not change settings) Fixed to OFF OFF

8 Reserved (Do not change settings) Fixed to ON ON

*1: The setting varies depending on the destination.

Table 1-4 DIP switches 2-3 and 2-4


Function SW 2-3 SW 2-4

Print density “Normal” OFF OFF

Print density “Medium”*1 ON OFF


*1
Print density “Dark” OFF ON

Prohibited ON ON

*1: If the print density is set to “Medium” or “Dark,” print speed is inclined to be lower.

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Parallel Interface Specifications

Table 1-5 DIP switch bank 1


SW 1 Function ON OFF Default*1

1 Auto line feed Always enabled Always disabled OFF

2 Receive buffer capacity 45 bytes 4KB OFF

Selects paper sensors to Roll paper-end sensor


3 output paper-end signals Disabled enabled; roll paper near- OFF
(default value of ESC c 3) end sensor enabled

4 Error signal output Disabled Enabled OFF

5-8 Undefined — — OFF

*1: The setting varies depending on the destination.

Table 1-6 DIP switch bank 2


SW 2 Function ON OFF Default*1

1 • Offline
Handshaking (BUSY condition) Receive buffer full OFF
• Receive buffer full

2 Reserved (Do not change settings) Fixed to OFF OFF

3 OFF
Selects print density See Table 1-7.
4 OFF

5 Sets the release condition of the Releases the BUSY state Releases the BUSY state
receive buffer BUSY state (This function when the remaining when the remaining
OFF
is effective when the capacity of the capacity of the receive capacity of the receive
receive buffer is set to 4KB.) buffer reaches 138 bytes. buffer reaches 256 bytes.

6 Reserved (Do not change settings) Fixed to OFF OFF

7 Reserved (Do not change settings) Fixed to OFF OFF

8 I/F pin 31 reset signal Fixed to ON ON

*1: The setting varies depending on the destination.

Table 1-7 DIP switches 2-3 and 2-4


Function SW 2-3 SW 2-4

Print density “Normal” OFF OFF


*1
Print density “Medium” ON OFF
*1
Print density “Dark” OFF ON

Prohibited ON ON

*1: If the print density is set to “Medium” or “Dark,” print speed is inclined to be lower and paper dust may
easily occur and may cause stripes or banding on the print.

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USB Interface Specifications

Table 1-8 DIP switch bank 1


SW 1 Function ON OFF Default*1

1 Auto line feed Always enabled Always disabled OFF

2 Receive buffer capacity 45 bytes 4KB OFF

3-7 Undefined — — OFF

8 Sets USB power-saving


Disabled Enabled OFF
function

*1: The setting varies depending on the destination.

Table 1-9 DIP switch bank 2


SW 2 Function ON OFF Default*1

1 • Offline
Handshaking (BUSY condition) Receive buffer full OFF
• Receive buffer full

2 Reserved (Do not change settings) Fixed to OFF OFF

3 OFF
Selects print density See Table 1-10.
4 OFF

5 Sets the release condition of the Releases the BUSY state Releases the BUSY state
receive buffer BUSY state (This function when the remaining when the remaining
OFF
is effective when the capacity of the capacity of the receive capacity of the receive
receive buffer is set to 4KB.) buffer reaches 138 bytes. buffer reaches 256 bytes.

6 Reserved (Do not change settings) Fixed to OFF OFF

7 Reserved (Do not change settings) Fixed to OFF OFF

8 Reserved (Do not change settings) Fixed to ON ON

*1: The setting varies depending on the destination.

Table 1-10 DIP switches 2-3 and 2-4


Function SW 2-3 SW 2-4

Print density “Normal” OFF OFF


*1
Print density “Medium” ON OFF

Print density “Dark”*1 OFF ON

Prohibited ON ON

*1: If the print density is set to “Medium” or “Dark,” print speed is inclined to be lower and paper dust may
easily occur and may cause stripes or banding on the print.

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Other interface
(Ethernet, Wireless LAN, UB‐U01/U02/U03 series)

Table 1-11 DIP switch bank 1


SW 1 Function ON OFF Default*1

1 Auto line feed Always enabled Always disabled OFF

2 Receive buffer capacity 45 bytes 4KB OFF

3-8 Undefined — — OFF

*1: The setting varies depending on the destination.

Table 1-12 DIP switch bank 2


SW 2 Function ON OFF Default*1

1 • Offline
Handshaking (BUSY condition) Receive buffer full OFF *2
• Receive buffer full

2 Reserved (Do not change settings) Fixed to OFF OFF

3 OFF
Selects print density See Table 1-13.
4 OFF

5 Sets the release condition of the Releases the BUSY state Releases the BUSY state
receive buffer BUSY state (This function when the remaining when the remaining
OFF
is effective when the capacity of the capacity of the receive capacity of the receive
receive buffer is set to 4KB.) buffer reaches 138 bytes. buffer reaches 256 bytes.

6 Reserved (Do not change settings) Fixed to OFF OFF

7 Reserved (Do not change settings) Fixed to OFF OFF

8 Reserved (Do not change settings) Fixed to ON ON

*1: The setting varies depending on the destination.


*2: Model 953, 954, 955: ON

Table 1-13 DIP switches 2-3 and 2-4


Function SW 2-3 SW 2-4

Print density “Normal” OFF OFF

Print density “Medium”*1 ON OFF

Print density “Dark”*1 OFF ON

Prohibited ON ON

*1: If the print density is set to “Medium” or “Dark,” print speed is inclined to be lower and paper dust may
easily occur and may cause stripes or banding on the print.

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Memory Switches (839 model only)


The memory switches can be set with the TM‐T88V Adjustment Program. For details, refer to 
“Adjustment and Check Using Adjustment Program” on page 5‐7.

❏ Memory switch 4

Table 1-14 Memory switch 4


Value
SW No. Function Default
ON OFF

4-1 Latin based characters Double width Single width OFF

4-2 Reserved --- --- OFF

4-3 Reserved --- --- OFF

4-4 Reserved --- --- OFF

4-5 Reserved --- --- OFF

4-6 Reserved --- --- OFF

4-7 Reserved --- --- OFF

4-8 Unicode Enabled Disabled OFF

Note: MSW4-1 is valid only when the Chinese font is loaded. This setting should be used only for printing Chinese
transactions. It provides an option for printing alphanumeric characters in a narrow width or in the same width as
Chinese characters. It is recommended to turn this setting off if the transaction is not in Chinese language.
Single width is 42 CPL and double width is 21CPL for font A and 56CPL or 28CPL for font B respectively, except
Bengali, Punjabi and Khmer languages, which are proportional font.

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❏ Memory switch 5

Table 1-15 Memory switch 5


Value
SW No. Function Default
ON OFF

5-1 Arabic operation Enabled Disabled ON

5-2 Reserved --- --- OFF

5-3 Reserved --- --- OFF

5-4 Default Arabic direction RTL LTR OFF

5-5 Default text alignment Right Left OFF

5-6 Arabic input reverse Enabled Disabled OFF

5-7 Reserved --- --- OFF

5-8 Reserved --- --- OFF

Note 1: All the functions defined in memory switch 5 are effective only when Unicode is enabled.

Note 2: Arabization will be enabled when


Unicode is enabled, and
Memory switch 5-1 is ON or command for enabling Arabization is received.
It is recommended to keep memory switch 5-1 ON.

Note 3: RTL is Right to Left text and LTR is Left to Right text direction. This is not text alignment. RTL and LTR is the way a
text is Arabized, not the way a text is shown.

Note 4: Arabization is applicable on Arabic and Urdu languages.

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Customized Values
The customized values can be set with the TM‐T88V Adjustment Program. For details, refer to 
“Adjustment and Check Using Adjustment Program” on page 5‐7.

Table 1-16 Customized values


Function Value

Roll paper width 58 mm/80 mm

Print density Levels 1 – 13

Printing speed Levels 1 – 13

Thai Character Control --- (Multilingual model only)

Default of character code table Character code set by the command (ESC t)

Default of international character International characters set by the command (ESC R)

Interface selection Fixed to UIB / Fixed to Built-in USB / UIB / Auto selection of Built-in USB

Division of thermal head energizing One-part energizing / Two-part energizing / Four-part energizing

Power capacity Levels 1 – 3

Auto paper cut when cover is closed Cut / Uncut

Auto paper saving function Reduce top margin Reduce /un-reduced

Auto paper saving function Reduce bottom margin Reduce /un-reduced

Auto paper saving function Between lines Un-reduced / reduce 25% / reduce 50% / reduce 75%

Auto paper saving function Line spacing Un-reduced / reduce 25% / reduce 50% / reduce 75%

Auto paper saving function Barcode height Un-reduced / reduce 25% / reduce 50% / reduce 75%

Auto replacement for font A Not replaced / font B

Auto replacement for font B Not replaced / font A

Print control (single-color or two-color) Single-color print control / Two-color print control

Print Density when 16 step print Level 1 - Level 13

Black-color density in two-color printing Light, Medium

Effective/invalidity of optional buzzer Invalid, Valid

Rumbling frequency when making an error Doesn’t sound / Sounds once / Keeps ringing

Auto cutting command rumbling pattern Pattern A / Pattern B / Pattern C / Pattern D / Pattern E

Auto cutting command rumbling pattern Doesn’t sound / Sounds once

One specified pulse generation command Pattern A / Pattern B / Pattern C / Pattern D / Pattern E
rumbling pattern

One specified pulse generation command Doesn’t sound / Sounds once


rumbling frequency

Two specified pulse generation command Pattern A / Pattern B / Pattern C / Pattern D / Pattern E
rumbling pattern

Two specified pulse generation command Doesn’t sound / Sounds once


rumbling frequency

Model Name TM-T88V / TM-T88IV

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DIP Switches for Buzzer (for Models with Buzzer Function)

CAUTION:
The same drawer drive signal is used for the buzzer and the drawer. If you want to use
the buzzer function, do not connect the drawer to the same connector pin.

Table 1-17 DIP switches for buzzer


SW Function ON OFF Default*1

1 Drawer kick-out connector pin 5 Sounds Does not sound ON

2 Drawer kick-out connector pin 2 Sounds Does not sound OFF

*1:The setting varies depending on the destination.

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General Specifications for Standard Model


80 mm paper width 58 mm paper width
Print method Thermal line printing
Dot density 180 dpi ×180 dpi [dots per 25.4 mm {1"}]
Print direction Unidirectional with friction feed
Print width 72 mm {2.83"}, 512 dot positions 50.8 mm {2.0"}, 360 dot positions
Characters per line Font A: 42 digits; Font B: 56 digits Font A: 30 digits; Font B: 40 digits
(default)
Character spacing Font A: 0.28 mm {.01"} (2 dots); Font B: 0.28 mm {.01"} (2 dots)
(default)
Standard/double-height/double-width/double-width and double-height
Character size Font A: 1.41 × 3.39 mm/1.41 × 6.77 mm/2.82 × 3.39 mm/2.82 × 6.77 mm
Font B: 0.99 × 2.40 mm/0.99 × 4.80 mm/1.98 × 2.40 mm/1.98 × 4.80 mm
Character structure Font A: 12 × 24; Font B: 9 × 17 (including 2-dot horizontal spacing)
Alphanumeric characters: 95; International characters: 18 sets
Number of characters
Extended graphics: 128 × 43 pages (including user-defined page)
High-speed mode:
300 mm/s {11.8"/s} max.; 70.9 lps (4.23 mm {1/6"} feed)
Ladder bar codes and 2D symbol: 100 mm/s {2.4"/s}
Printing speed
The above speed values are approximate.
The values are when the printer prints with “Normal” density at 24 V and 25 °C {77 °F}
Speed is adjusted automatically depending on the voltage applied and head temperature.
Paper feed speed Approx. 200 mm/s {approx. 7.9"/s} continuous paper feed
Line spacing (default) 4.23 mm {1/6"}
Width 79.5 mm ± 0.5 mm {3.13" ± 0.02"} 57.5 mm ± 0.5 mm {2.26" ± 0.02"}
Roll paper
Diameter Maximum outside diameter: 83 mm {3.27"}
(single-ply)
Spool Roll Paper spool diameter: Inside: 12 mm {0.47"}; Outside: 18 mm {0.71"}
Thermal paper type NTP080-80 NTP058-80
Interface Serial (RS232)/Parallel (IEEE1284)/Ethernet (10/100Base-T)/USB (full speed)
(compatible) * Wireless Ethernet IEEE 802.11a/b/g/n / Bluetooth
Receive buffer 4 KB/45 bytes
Supply voltage DC 24 V ± 7%
Current consumption Approx. 1.8 A
(at 24V)
Mechanism: 20,000,000 lines (when repeating 10 lines printing for 4.23 mm {1/6"} feed with 15
lines)
Life Thermal head: 150 million pulses, 150 km
Autocutter: 2,000,000 cuts (when using PD150R or PD160R)
1,500,000 cuts (when using the roll papers other than PD150R or PD160R)
MTBF 360,000 hours
70,000,000 lines
MCBF (Average failure interval based on failures relating to wearout and random failures up to the life of
20 million lines.)
Operating: 5 to 45 °C {41 to 113 °F}
Temperature
Storage: –10 to 50 °C {14 to 122 °F}, except for paper
Operating: 10 to 90% RH
Humidity
Storage: 10 to 90% RH, except for paper
Overall dimensions 148 × 145 × 195 mm {5.83 × 5.71 × 7.68"} (H × W × D)
Weight (mass) Approximately 1.6 kg {3.53 lb}, except for paper

lps: lines per second, dpi: dots per 25.4 mm {1"} (dots per inch)
* : The interface is different depending on the specification of the model.

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Chapter 2
Handling and Maintenance
This chapter describes handling, maintenance and cleaning for the TM‐T88V.

Safety Precautions on Handling

CAUTION:
❏ Do not pull the paper out when the roll paper cover is closed.

❏ Because the thermal elements of the print head and driver IC are easy to break, do
not touch them with any metal objects.

❏ Since the areas around the print head become very hot during and just after
printing, do not touch them.

❏ Do not open the roll paper cover when printing, or the mechanism may get
damaged.

❏ Do not touch the surface of the print head because dust and dirt can stick to the
surface and damage the elements.

❏ Thermal paper containing Na+, K+, and Cl– ions can harm the print head thermal
elements. Therefore, be sure to use only the specified paper.

❏ Label paper cannot be used.

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Part Names and Functions

Roll paper cover

Cutter cover

Control panel

Figure 2-1

Roll Paper Cover

CAUTION:
Do not open the roll paper cover when printing. If you open it especially during
autocutting, the mechanism may be damaged.

Cutter Cover
Open the cutter cover to turn the knob to return the autocutter blade to the correct position 
when paper jam has occurred. (See “Clearing a Paper Jam” on page 2‐7.)

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Control Panel

(Power) LED

ERROR LED

PAPER LED

FEED button

Figure 2-2 Control panel

(Power) LED: Green


❏ On: Power is stable.

❏ Off: Power is not stable.

ERROR LED: Orange


❏ On: Offline (except during paper feeding using the FEED button, during test printing, 
and in the error state).

❏ Flashing: Error status (For more information, see Chapter 3, ʺDiagnosing Failures.ʺ)

❏ Off: Normal condition

PAPER LED: Orange


❏ On: Roll paper near‐end is detected.

❏ Flashing: Self‐test standby state or standby state by macro execution command

❏ Off: Normal condition (Paper is loaded.)

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Printer Operations

Installing Roll Paper


When roll paper is close to the end or used up, the PAPER LED comes on. Replace the roll paper 
by following the steps below.

1. Open the roll paper cover in the direction of the arrow by pushing down the cover open button.

Roll paper cover

Cover open button

Figure 2-3

2. Remove the used roll paper core, if there is one, and insert a new roll.

Figure 2-4

Note:
Be sure that the paper comes off the roll in the correct direction, as shown in the figure below.

Figure 2-5

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3. Pull out the roll paper end a little.

Figure 2-6

4. Close the roll paper cover, and then tear off the paper with the manual cutter.

Manual cutter

Figure 2-7

Paper Feed

Press the FEED button to feed the paper.

FEED button

Figure 2-8

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Installing Roll Paper Spacer Sub Assembly
Follow the steps below to install the roll paper spacer sub assembly for using 58 mm width roll paper.

1. Open the roll paper cover.

2. Align the projection under the roll paper spacer sub assembly with the hole on the right 
inside of the roll paper holder, and tighten the screw to secure it.

Roll paper spacer sub assembly

Figure 2-9

3. Attach two pieces of tape on the roll paper holder as shown in the illustration.
Make sure that the gap between the top edge of tape and the groove of the roll paper holder 
kept within 0.5 mm [0.02ʺ].

Gap

Figure 2-10

4. Insert the roll and close the roll paper cover.

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Clearing a Paper Jam


Follow the steps below to remove jammed paper.

CAUTION:
Do not touch the print head or the frame on the side of the print head. It may be very
hot after printing.

Figure 2-11

1. Power off the printer, and then open the roll paper cover. 

2. Remove the jammed paper and reload the roll paper, and then close the cover.

3. If jammed paper is stuck in the cutter blade, and the roll paper cover does not open, open the 
cutter cover.

Cutter cover

Figure 2-12

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4. Turn the knob until you see a triangle in the opening. This returns the cutter blade to the 
normal position.
Opening

Knob

Figure 2-13

5. Close the cutter cover.

6. Open the roll paper cover and remove the jammed paper.

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Cleaning

CAUTION:
Never clean the product with alcohol, benzine, thinner, or other such solvents. Doing so
may damage or break the parts made of plastic and rubber. However you can clean
the thermal print head with alcohol. (See “Cleaning the Print Head.”)

Cleaning the Print Head


To keep good print quality, it is necessary to clean the print head regularly (approximately every 
3 months). Perform the cleaning of the print head as follows:

CAUTION:
When cleaning the print head or the frame on the side of the print head, do not touch it
immediately after printing because it may be very hot. Wait for a while until the
temperature goes down.

Do not damage the print head by touching it with any metal objects.

1. Power off the printer.

2. Open the roll paper cover.

3. Remove any dirt on the thermal element of the print head with a cotton swab slightly 
moistened with an alcohol solvent (ethanol or isopropyl alcohol).

Notes:
• Depending on the roll paper used, paper dust may stick to the platen roller and roll paper end
detector. To remove the paper dust, clean the platen roller and roll paper end detector with a
cotton swab moistened with water.

• Be sure to turn on the printer after alcohol solvent or water is completely dried off.

Print head

Figure 2-14

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TM-T88V Service Manual

Chapter 3
Troubleshooting
This chapter explains how to repair and handle problems that may occur with the TM‐T88V.

Deal with any problems and perform repairs according to the repair processes described here.

Repair Process

Outline of Repair
Before preparing the product, confirm the user’s environment (the printer settings). After repair, 
confirm that you have restored these same settings in the product, and then return it to the user. 
When you repair the product, follow the repair flowchart below.

Repair Flow
Check the printer status before and after repair, as shown in the following flowchart. The 
operations to confirm the current status of the printer are explained in the following sections. If 
problems are found, follow the instructions in “Diagnosing Failures” to troubleshoot based on 
the symptom, change parts, or perform adjustments and settings, if necessary.

Confirming printer status Confirm the printer settings and the


If no trouble is found, (Page 3-2) problem.
reset the printer to the
user’s environment,
and then send the
printer back to the
user. Diagnosing failures With printer status confirmed, identify
(Page 3-5) the problem’s causes and parts.

Assembly/Disassembly
(Chapter 4)

If necessary, change parts or


adjustments/settings, following the
instructions in “Troubleshooting.”

Adjustments/Settings
(Chapter 5)

Figure 3-1

Rev. C Troubleshooting 3-1


Confirming the Printer Status (before repair)
Confirm the status of the printer you are repairing by following the steps below. 
Find the problem by turning the power on, running a self‐test, and running the all function tests 
with the TM‐T88V Adjustment Program. Perform the appropriate measures for the symptom, 
referring to “Diagnosing Failures.”

1. Turn the power on.

Normal operation Problems

(1) POWER LED comes on. • POWER LED is not on. (See “(Power) LED is Not On” on page 3-7.)
• Mechanical initialization does not occur. (See “Mechanical Initialization
(2) Mechanical initialization occurs. is Not Performed” on page 3-7.)
• ERROR LED light comes on. (See “When the ERROR LED is On” on
page 3-6.)
• ERROR LED is flashing. (See “When the ERROR LED Flashes” on page 3-6.)

2. Run the self‐test.
For information on how to run the self‐test, see “Self‐test” on page 3‐3.

Normal operation Problems

(1) POWER LED comes on. • The self-test is not performed. (See “Self-test is Not Performed” on
page 3-7.)
(2) Mechanical initialization occurs. • Printing is not performed. (See “Printing is Not Performed” on page 3-7.)
(3) The status is printed. (See “Self- • Paper is not fed. (See “Paper Feed Operation is Not Performed” on
test Printout Sample” on page 3- page 3-8.)
4.) • Print result is not normal. (See “Print Result is Not Normal” on page 3-8.)
• Paper is not cut. (See “Autocutting is Not Performed” on page 3-8.)
(4) Autocutting is performed. • ERROR LED lights. (See “When the ERROR LED is On” on page 3-6.)
(One point is left uncut.) • ERROR LED flashes. (See “When the ERROR LED Flashes” on page 3-6.)

(5) PAPER LED flashes.

(6) Prints test pattern.

(7) Autocutting is performed.


(One point is left uncut.)

3. Run the all function test in the TM‐T88V Adjustment Program.

Note:
For the models with buzzer function, make sure the DIP switch settings before checking the buzzer
with the all function test. (See “DIP Switches for Buzzer (for Models with Buzzer Function)”
on page 1-12.)

For the All Function Test, see “Printer Sequence” on page 5‐12.

Normal operation Problems

Passes all items of the all function test. • Near-end sensor test is not passed. (See “Sensor Functions Failures” on
(See “Printer Sequence” on page 5- page 3-9.)
12.) • Real-end sensor test is not passed. (See “Sensor Functions Failures” on
page 3-9.)
• Roll paper cover open sensor test is not passed. (See ®Σενσορ
Φυ νχτ ι ονσ Φαι λυ ρεσ© ον παγ ε 3−9.)
• Drawer-kick test is not passed. (See “Drawer Does Not Open” on
page 3-9.)
• Buzzer does not sound. (See “Buzzer Does Not Sound (For Models with
Buzzer Function)” on page 3-9.)

3-2 Troubleshooting Rev. C


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TM-T88V Service Manual

Self-test
You can confirm the following printer functions by running the self‐test. (For a sample printout, 
see “Self‐test Printout Sample” on page 3‐4.)

❏ Firmware version

❏ Interface specification

❏ Buffer capacity

❏ Handshaking operation

❏ Resident characters

❏ Print density

❏ Maintenance information

❏ DIP switch settings

Self-test Printing
1. Make sure:

• The printer is turned off.

• Roll paper is installed correctly.

• The roll paper cover is closed.

2. While pressing the FEED button, turn on the printer.

Note:
Keep pressing the FEED button until the printer starts printing.

3. The current status of the printer is printed on the roll paper, and autocutting is performed. 
(See “Self‐test Printout Sample” on page 3‐4.)

4. After the printing of the current status is completed, “Select Modes by pressing


FEED button.” is printed, and the PAPER LED flashes. Press the FEED button to begin the 
printing test that uses the internal characters in the printer.

5. After test printing is completed, “* * * completed * * *“ is printed and then 


autocutting is performed.

Rev. C Troubleshooting 3-3


Self-test Printout Sample
A sample of status printing in the self‐test is shown below. (For information on how to perform 
the self‐test, see “Self‐test” on page 3‐3.)

Firmware Version xx.xx ESC/POS-M

USB Interface or other

Buffer Capacity
4K bytes

Handshaking Operation (busy condition)


Offline or receive buffer full

Resident Character
Alphanumeric

Print Density
LIGHT [ 1 2 3 ] DARK
^

Maintenance Information
Thermal Head : 0.011 km
Autocutter : 59 cuts

DIP Switch 1
1 2 3 4 5 6 7 8

❚ ❚ ❚ ❚ ❚ ❚ ❚ ❚

DIP Switch 2
1 2 3 4 5 6 7 8
∗ ∗
❚ ❚ ❚ ❚ ❚ ❚ ∗ ∗

Select Modes by pressing Feed button.


Continue SELF-TEST : Less than 1 second
Mode Selection : 1 second or more

Figure 3-2 Self-test printout sample

3-4 Troubleshooting Rev. C


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TM-T88V Service Manual

Diagnosing Failures
After confirming the printer status (See “Confirming the Printer Status (before repair)” on 
page 3‐2.), use one of the following methods to identify the area where the failure occurred.

❏ See the “Symptoms and Recovery Measures” on page 3‐7, to diagnose a failure by the 
symptom of the problem. The sections in the list below explain how to isolate the area where 
a failure occurred for the following problems.

• ʺ (Power) LED is Not On” on page 3‐7

• “Mechanical Initialization is Not Performed” on page 3‐7

• “Self‐test is Not Performed” on page 3‐7

• “Printing is Not Performed” on page 3‐7

• “Paper Feed Operation is Not Performed” on page 3‐8
• “Print Result is Not Normal” on page 3‐8

• “Autocutting is Not Performed” on page 3‐8

• “Sensor Functions Failures” on page 3‐9

• “Drawer Does Not Open” on page 3‐9

• “Buzzer Does Not Sound (For Models with Buzzer Function)” on page 3‐9

❏ See the tables in the section titled “Using the ERROR LED to Troubleshoot” on page 3‐6 to 
diagnose failures using the ERROR LED code.

• Page 3‐6,  ʺWhen the ERROR LED is Onʺ

• Page 3‐6,  ʺWhen the ERROR LED Flashesʺ

Rev. C Troubleshooting 3-5


Using the ERROR LED to Troubleshoot
When the ERROR LED is On
Check the following possible causes:

• Roll paper cover is open.

• Roll paper is out.

When the ERROR LED Flashes


• Automatically recoverable error

Error LED flashing pattern Error Description Recovery Reference

Cover open A cover open was Automatically recovers ---


error detected during when the roll paper cover
printing. is closed.
approx.160 ms
約160 ms Head high Head temperature is Wait until head ---
temperatur extremely high. temperature goes down
e error to the normal value.
Recovers automatically
when the temperature
returns to the normal
value.

• Recoverable error

Error LED flashing pattern Error Description Recovery Reference

Autocutter Paper jam Turn off power, remove Page 2-7


error the jammed paper, and
then turn on power again.
(See “Clearing a Paper
approx.2.56 s Jam” on page 2-7.)

Autocutter is not normal Replace the autocutter Page 4-17


unit (513).

• Unrecoverable error

Error LED flashing pattern Error Description Recovery Reference

Memory R/ Reading/writing cannot Replace the main circuit Page 4-11


W error* be performed normally. board unit (201).

High- The power supply Replace the main circuit Page 4-11
voltage voltage is extremely high. board unit (201).
error*

Low- The power supply Replace the main circuit Page 4-11
voltage voltage is extremely low. board unit (201).
error*

CPU The CPU executes an Replace the main circuit Page 4-11
execution incorrect address. board unit (201).
approx.2.56 s error*

*:When the error occurs, turn off the power as quickly as possible.

3-6 Troubleshooting Rev. C


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TM-T88V Service Manual

Symptoms and Recovery Measures

(Power) LED is Not On

Possible cause/component Points to check Reference Recovery measure

External power supply Replace the AC adapter (116), or --- Task completed if operation is
the Power cable (117) and check normal.
operation.

Power switch Replace the power switch assembly Page 4-14 Task completed if operation is
(102) and check operation. normal.

(Power) LED Replace the switch detector Page 4-20 Task completed if operation is
assembly (505) and check normal.
operation.

Main circuit board Replace the main circuit board unit Page 4-11 Task completed if operation is
(201) and check operation. normal.

Mechanical Initialization is Not Performed

Possible cause/component Points to check Reference Recovery measure

External power supply Connect the power cable correctly. --- Task completed if operation is
connection normal.

I/F cable connection Connect the I/F cable correctly. --- Task completed if operation is
normal.

I/F circuit board Replace the I/F circuit board unit Page 4-5 Task completed if operation is
(107) normal.

Main circuit board Replace the main circuit board unit Page 4-11 Task completed if operation is
(201) and check operation. normal.

Self-test is Not Performed

Possible cause/component Points to check Reference Recovery measure

Roll paper loading Load the roll paper correctly. Page 4-4 Task completed if operation is
normal.

FEED button Replace the switch detector Page 4-20 Task completed if operation is
assembly (505) and check normal.
operation.

Main circuit board Replace the main circuit board unit Page 4-11 Task completed if operation is
(201) and check operation. normal.

Printing is Not Performed

Possible cause/component Points to check Reference Recovery measure

Roll paper loading Load the roll paper correctly. Page 4-4 Task completed if operation is
normal.

Print head Replace the thermal print head Page 4-25 Task completed if operation is
assembly (532) and check normal.
operation.

Main circuit board Replace the main circuit board unit Page 4-11 Task completed if operation is
(201) and check operation. normal.

Rev. C Troubleshooting 3-7


Paper Feed Operation is Not Performed

Possible cause/component Points to check Reference Recovery measure


Roll paper loading Load the roll paper correctly. Page 4-4 Task completed if operation is
normal.
Main circuit board Replace the main circuit board unit Page 4-11 Task completed if operation is
(201) and check operation. normal.

Print Result is Not Normal


Imprinted dots

Possible cause/component Points to check Reference Recovery measure


Dirt on print head Perform a head cleaning operation. Page 2-9 Task completed if operation is
normal.
Print head Replace the thermal print head Page 4-25 Task completed if operation is
assembly (532) and check normal.
operation.
Main circuit board Replace the main circuit board unit Page 4-11 Task completed if operation is
(201) and check operation. normal.

Print surface is dirty

Possible cause/component Points to check Reference Recovery measure


Dirt on print head Perform a head cleaning operation. Page 2-9 Task completed if operation is
normal.
Dirt around print head Clean around the print head. Page 2-9 Task completed if operation is
normal.
Print head Replace the thermal print head Page 4-25 Task completed if operation is
assembly (532) and check normal.
operation.

Faulty print results

Possible cause/component Points to check Reference Recovery measure


Print head Replace the thermal print head Page 4-25 Task completed if operation is
assembly (532) and check normal.
operation.
Platen Replace the platen sub assembly Page 4-7 Task completed if operation is
(530) and check operation. normal.
Main circuit board Replace the main circuit board unit Page 4-11 Task completed if operation is
(201) and check operation. normal.

Autocutting is Not Performed

Possible cause/component Points to check Reference Recovery measure


Fixed blade Replace the fixed blade (529) and Page 4-19 Task completed if operation is
check operation. normal.
Autocutter unit Replace the autocutter unit (513) Page 4-17 Task completed if operation is
and check operation. normal.
Main circuit board Replace the main circuit board unit Page 4-11 Task completed if operation is
(201) and check operation. normal.

3-8 Troubleshooting Rev. C


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Sensor Functions Failures

Possible cause/component Points to check Reference Recovery measure

Cover Cover open Replace the switch detector assembly Page 4-20 Task completed if
open detector (505) and check operation. operation is normal.
detection
Main circuit Replace the main circuit board unit Page 4-11 Task completed if
board (201) and check operation. operation is normal.

Roll paper Near-end Adjust the near-end detector correctly. Page 5-5 Task completed if
near-end detector operation is normal.
detection adjustment

Near-end Replace the switch detector assembly Page 4-20 Task completed if
detector (505) and check operation. operation is normal.

Main circuit Replace the main circuit board unit Page 4-11 Task completed if
board (201) and check operation. operation is normal.

Roll paper Paper detector Replace the switch detector assembly Page 4-20 Task completed if
end (505) and check operation. operation is normal.
detection
Main circuit Replace the main circuit board unit Page 4-11 Task completed if
board (201) and check operation. operation is normal.

Drawer Does Not Open

Possible cause/component Points to check Reference Recovery measure

Connection of the drawer- Connect the drawer-kick --- Task completed if operation is
kick connector connector correctly. normal.

DIP switch settings for buzzer Make sure the DIP switches for Page 1-12 Task completed if operation is
(Models with buzzer buzzer are set correctly. normal.
function)

DK connector board Replace the DK connector Page 4-15 Task completed if operation is
board assembly (106). normal.

Main circuit board Replace the main circuit board Page 4-11 Task completed if operation is
unit (201) and check operation. normal.

Buzzer Does Not Sound (For Models with Buzzer Function)

Possible cause/component Points to check Reference Recovery measure

DIP switch settings for buzzer Make sure the DIP switches for Page 1-12 Task completed if operation is
buzzer are set correctly. normal.

Buzzer circuit board Replace the buzzer circuit Page 4-10 Task completed if operation is
board assembly (120) and normal.
check operation.

Main circuit board Replace the main circuit board Page 4-11 Task completed if operation is
unit (201) and check operation. normal.

Rev. C Troubleshooting 3-9


3-10 Troubleshooting Rev. C
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TM-T88V Service Manual

Chapter 4
Disassembly and Assembly
This chapter describes assembly and disassembly procedures for the TM‐T88V.

Notes for Disassembly and Assembly


Always observe the following precautions when disassembling and assembling the product.

CAUTION:
❏ Always remove the power supply unit from the printer before working. Power flows to
the internal circuit boards even if you turn the printer off with the power switch. You
may damage the printer if you work while the power supply is still attached.

❏ Remove all peripheral equipment connected to the printer before starting work.

❏ Connect or disconnect the flexible flat cable (FFC) straight into or out of the
connector to prevent problems that may result in a malfunction.

❏ Wear a grounded wrist band when handling the internal circuit boards to prevent
damage from static electricity.

❏ When removing an internal circuit board, place it on an anti-static rubber sheet or


similar surface to prevent damage from static electricity.

❏ Be careful not to subject the circuit boards to shock or vibration, because this may
damage them.

❏ To prevent contamination that may result in a malfunction, do not touch the circuit
board or cable terminals with your hands.

❏ Hold circuit boards only by their edges.

❏ Do not touch the connector pins of the FFC.

Rev. C Disassembly and Assembly 4-1


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Quickest Disassembly Route


The following flowcharts show the quickest route for disassembling each major component.

Remove all the parts/units on the way to the target part.

For assembly, reverse the steps.
“Assembly Points” headings indicate points where you need to pay special attention when 
assembling. Be sure to follow the instructions given in the places where lubrication or 
adjustment is required.

Flowchart

Start

Cutter cover I/F circuit Roll Paper Spacer Sub Platen sub
Roll paper cover
(Page 4‐3) board unit Assembly (for 58mm assembly
(Page 4‐4)
(Page 4‐5) model) (Page 4‐6) (Page 4‐7)

Lower case/
IC cover
(Page 4‐8)

Lower circuit
board frame
(Page 4‐9)

Circuit board Buzzer circuit board


I/F circuit board unit Autocutter unit
frame assembly Assembly (for buzzer
(Page 4‐5) (Page 4‐17)
(Page 4‐12) model) (Page 4‐10)

Switch detector Power switch DK connector Main circuit Thermal print


Fixed Blade
assembly assembly board assembly board unit head assembly
(Page 4‐19)
(Page 4‐20) (Page 4‐14) (Page 4‐15) (Page 4‐11) (Page 4‐25)

Roll paper cover Roll paper cover


(Page 4‐4) (Page 4‐4)

Rear case Roll Paper Spacer Sub


sub assembly Assembly (for 58mm
(Page 4‐23) model) (Page 4‐6)

Buzzer circuit board


Assembly (for buzzer
model) (Page 4‐10)

Power switch : After Service Parts


assembly
(Page 4‐14) : Not After Service Parts, but
need to be removed

Mechanism : After Service Parts need to be


assembly removed on the way to the
(Page 4‐29) target part

Tools Required for Disassembly and Assembly


Tools required for assembly and disassembly of the product are shown in Appendix A.

4-2 Disassembly and Assembly Rev. C


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TM-T88V Service Manual

Disassembling TM-T88V

Removing the Cutter Cover


1. Open the roll paper cover (114).

2. Open the cutter cover (110) by sliding it downward.

3. Remove the cutter cover (110) by pulling it up.

Cutter cover (110)

63-G

Figure 4-1

Lubrication:
Part Lubrication location Grease Amount

Sliding part with the lower case 1 mm {0.04"} diameter × 10 mm


Cutter cover (110) G-36
(115) of both sides {0.40"} × 2 points each

Cutter cover (110) Inner right side rib G-36 2 mm {0.08"} diameter × 2 points

Rev. C Disassembly and Assembly 4-3


Confidential

Removing the Roll Paper Cover


1. Open the roll paper cover (114).

2. Remove the 4 screws (S04).

3. On the right side of the roll paper cover (114), release the 2 dowels of the cover frame from 
the 2 holes of the roll paper cover (114) by widening the roll paper cover (114) in the 
direction of the arrow, and remove the roll paper cover (114).

Roll paper cover (114)

Screws (04)

Dowel

Screws (04)

Cover frame

Figure 4-2

4-4 Disassembly and Assembly Rev. C


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TM-T88V Service Manual

Removing the I/F Circuit Board Unit


1. Remove the 2 earth screws (S01) shown in the illustration below.

2. Remove the I/F circuit board unit (107).

I/F circuit board unit (107)

Earth screws (S01)

Figure 4-3

Rev. C Disassembly and Assembly 4-5


Confidential

Removing the Roll Paper Spacer Sub Assembly (Only for 58 mm Paper Width
Model)
1. Open the roll paper cover (114).

2. Remove the guide roll paper sub assembly (119) by removing the screw (S10).

Roll paper spacer sub assembly (119)


Screw (S10)

Figure 4-4

4-6 Disassembly and Assembly Rev. C


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TM-T88V Service Manual

Removing the Platen Sub Assembly


1. Remove the platen sub assembly (530) by removing the E‐ring (E03) and the paper feeding 
roller bearing (527).

G-50

G-50

Paper feeding roller


Platen sub assembly (530) bearing (527)

E-ring (E03)

Figure 4-5

Lubrication:

Part Lubrication location Grease Amount

Cover frame Sliding part on inner left/right coating


G-50
side with the main frame

Rev. C Disassembly and Assembly 4-7


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Removing the Lower Case / IC Cover


1. Remove the cutter cover (110) (See page 4‐3.)

2. Remove the IC cover (1049) by removing the earth screw (S01).

3. Remove the 4 screws (S02) on the bottom of the printer.

4. Remove the lower case (115).

Assembly Points:
• Arrange the lead wires inside the lower case (115).

• Align the 2 dowels on the lower case (115) with the holes in the rear case sub assembly (502).

CAUTION:
When installing, be careful not to catch the lead wires between the mechanism
assembly (106) and the lower case (115).

IC cover (121) Earth screw (S01)

Screws (S02)

Screws (S02)

Lower case (115)

Rear case sub assembly (502)

Figure 4-6

4-8 Disassembly and Assembly Rev. C


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Removing the Lower Circuit board frame


1. Remove the cutter cover (110) (See page 4‐3.)

2. Remove the lower case (115) / IC cover (121) (See page 4‐8.)

3. Remove the lower circuit board frame (1087) by removing the screw (S01).

Earth screw (S01)


Lower Circuit board frame (1087)

Circuit board frame (1003)

Dowels

Figure 4-7

Assembly Point:
Align the 2 dowels on the circuit board frame (1003) with the holes on the lower circuit board frame
(1087).

Rev. C Disassembly and Assembly 4-9


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Removing the Buzzer Circuit Board Assembly (Models with Buzzer Function)
1. Remove the cutter cover (110) (See page 4‐3.)

2. Remove the lower case (115) / IC cover (121) (See page 4‐8.)

3. Remove the lower circuit board frame (1087) (See page 4‐9.)

4. Remove the connector on the buzzer circuit board assembly (120).

5. Remove the buzzer circuit board assembly (120) by removing the earth screw (S12), as 
shown in the illustration.

Assembly Point:
For connector positions, see the Figure 4-25.

Earth screw (S12)

Buzzer circuit board assembly (120)

Figure 4-8

4-10 Disassembly and Assembly Rev. C


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Removing the Main Circuit Board Unit


1. Remove the cutter cover (110) (See page 4‐3.)

2. Remove the lower case (115) / IC cover (121) (See page 4‐8.)

3. Remove the lower circuit board frame (1087) (See page 4‐9.)

4. Remove the I/F circuit board unit (107) (See page 4‐5.)

5. Remove all connectors attached to the main circuit board unit (201).

Assembly Points:
• For connector positions, see the Figure 4-25.

• For arrangement of lead wires, see “Lead Wire Arrangements” on page 4-31.

6. Remove the main circuit board unit (201) by removing the 5 earth screws (S01).

Earth screws (S01)

Earth screws (S01)

Main circuit board unit (201)

Circuit board frame (1003)

Earth screw (S01)

Figure 4-9

Adjustment:
Adjustments must be carried out after the following part has been replaced.

• “Main circuit board unit (If connection with PC is available.)” on page 5-2

Rev. C Disassembly and Assembly 4-11


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Removing the Circuit Board Frame Assembly


1. Remove the cutter cover (110) (See page 4‐3.)

2. Remove the lower case (115) / IC cover (121) (See page 4‐8.)

3. Remove the lower circuit board frame (1087) (See page 4‐9.)

4. Remove all connectors attached to the main circuit board unit (201), and release the lead 
wires from the square hole of the circuit board frame assembly (1086).

5. Open the roll paper cover (114) and remove the 2 earth screws (S01) and the screw (S02).

6. Remove the circuit board frame assembly (1086) by removing the earth screw (S01) on the 
rear of the printer.

Roll paper cover (114)

Holes
Earth screws
(S01)
Screw (S02)

Roll paper holder

Acetate
tape #1

Paper feed motor

Acetate tape #2
Earth screw (S01) Dowels

Circuit board frame (1003)

Figure 4-10

4-12 Disassembly and Assembly Rev. C


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TM-T88V Service Manual

Assembly Points:
• Attach two pieces of acetate tape (#1 20 mm x 30mm, #2 20 mm x 90 mm) on the circuit board
frame assembly (1086) as shown in the illustration.

• Align the 2 dowels on the circuit board frame assembly (1086) with the holes in the roll paper
holder.

• Pass the lead wires of the paper feed motor through the groove in the roll paper holder, and then
place it on the hook of the main frame.

• For arrangement of lead wires, see “Lead Wire Arrangements” on page 4-31.

Rev. C Disassembly and Assembly 4-13


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Removing the Power Switch Assembly


1. Remove the cutter cover (110) (See page 4‐3.)

2. Remove the lower case (115) / IC cover (121) (See page 4‐8.)

3. Remove the lower circuit board frame (1087) (See page 4‐9.)

4. Remove the circuit board frame assembly (1086) (See page 4‐12.)

5. Remove the connector (CN1) from the main circuit board unit (201), and release the lead 
wire from the square hole of the circuit board frame assembly (1086).

6. Remove the power switch assembly (102) by pulling it up and pressing in the sides of the 
power switch.

Assembly Points:
• Reinstall the switch so that the white dot on the power switch is on the right side.

• For arrangement of lead wires, see “Lead Wire Arrangements” on page 4-31.

Power switch set (102)

Figure 4-11

4-14 Disassembly and Assembly Rev. C


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TM-T88V Service Manual

Removing the DK Connector Board Assembly


1. Remove the cutter cover (110) (See page 4‐3.)

2. Remove the lower case (115) / IC cover (121) (See page 4‐8.)

3. Remove the lower circuit board frame (1087) (See page 4‐9.)

4. Remove the circuit board frame assembly (1086) (See page 4‐12.)

5. Remove the connector (CN1) from the main circuit board unit (201), and release the lead 
wire from the square hole of the circuit board frame assembly (1086).

6. Release the lead wire from the 2 hooks on the right side of the printer.

7. Remove the DK connector board assembly (105) by removing the screw (S11).

Assembly Point:
For arrangement of lead wires, see “Lead Wire Arrangements” on page 4-31.

DK connector board assembly (105)

Screw (S11)

Hooks

Figure 4-12

Rev. C Disassembly and Assembly 4-15


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Adjustment:
Adjustments must be carried out after the following part has been replaced.

• “DK connector board assembly” on page 5-2

4-16 Disassembly and Assembly Rev. C


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TM-T88V Service Manual

Disassembling the Printer Mechanism

Removing the Autocutter Unit


1. Remove the cutter cover (110) (See page 4‐3.)

2. Remove the lower case (115) / IC cover (121) (See page 4‐8.)

3. Remove the lower circuit board frame (1087) (See page 4‐9.)

4. Remove the connector (CN1) from the main circuit board unit (201), and release the lead 
wire from the square hole of the circuit board frame assembly (1086).

5. Remove the 2 screws (S06).

6. Remove the autocutter unit (513) by pulling out the lead wire from the square hole of the 
main frame.

Assembly Points:
• Align the 4 projections on the main frame with the 2 notches and 2 holes in the autocutter unit
(513).

• Pass the lead wires of the autocutter unit (513) through the square hole in the main frame.

• For arrangement of lead wires, see “Lead Wire Arrangements” on page 4-31.

Screws (S06)

Autocutter unit (513)

Main frame

Figure 4-13

Rev. C Disassembly and Assembly 4-17


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Adjustment:
Adjustments must be carried out after the following part has been replaced.

• “Autocutter unit” on page 5-2

4-18 Disassembly and Assembly Rev. C


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TM-T88V Service Manual

Disassembling the Fixed Blade


1. Remove the cutter cover (110) (See page 4‐3.)

2. Remove the lower case (115) / IC cover (121) (See page 4‐8.)

3. Remove the lower circuit board frame (1087) (See page 4‐9.)

4. Remove the circuit board frame assembly (1086) (See page 4‐12.)

5. Remove the autocutter unit (513) (See page 4‐17.)

6. Remove the fixed blade (529) by holding up the blade holder spring (528).

Assembly Points:
• Align the left projection on the fixed blade (529) with the hole in the cover frame.

• Align the right projection on the fixed blade (529) with the notch in the cover frame.

• Align the projection on the cover frame with the notch in the fixed blade (529).

7. Remove the blade holder spring (528) by unhooking it.

Assembly Points:
• Do not deform the blade holder spring (528).

• Fix the blade holder spring (528) with the hook.

Hook

Blade holder spring (528)

Projection
Cover frame

Fixed blade (529)

Figure 4-14

Rev. C Disassembly and Assembly 4-19


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Removing the Switch Detector Assembly


1. Remove the cutter cover (110) (See page 4‐3.)

2. Remove the lower case (115) / IC cover (121) (See page 4‐8.)

3. Remove the lower circuit board frame (1087) (See page 4‐9.)

4. Remove the circuit board frame assembly (1086) (See page 4‐12.)

5. Remove the connector (CN3) from the main circuit board unit (201), and release the lead 
wire from the square hole of the circuit board frame assembly (1086).

6. Release the lead wire of the switch detector assembly (505) from the 3 hooks on the right side 
of the printer.

7. Release the lead wire of the switch detector assembly (505) from the 4 hooks on the left side 
of the printer.

8. Remove the paper detector of the switch detector assembly (505) by removing the NE 
detector screw (S05).

Assembly Points:
• Align the dowel on the paper detector with the hole in the main frame.

• For arrangement of lead wires, see “Lead Wire Arrangements” on page 4-31.

9. Remove the cover open detector of the switch detector assembly (505) by removing the 
screw (S09).

Assembly Point:
Align the dowel on the cover open detector with the hole in the main frame.

4-20 Disassembly and Assembly Rev. C


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TM-T88V Service Manual

10. Open the roll paper cover (114).

11. Remove the E‐ring (E02).

12. Remove the NE detector of the switch detector assembly (505) by removing the NE detector 
adjustment screw (556) and the nut (N01).

Notes:
• You can remove the NE detector adjustment screw (556) by loosening it counterclockwise with a
slotted screwdriver or coin.
• For arrangement of lead wires, see “Lead Wire Arrangements” on page 4-31.
• Before removing the NE detector assembly, confirm the position of near-end detector adjustment.
After installation, be sure to adjust it to the same position. (See “Adjustment of the roll paper
near-end detection” on page 5-3.)
• For vertical installation with the hanging bracket, the position of the NE detector assembly is
different. (See “Adjustment of the roll paper near-end detection” on page 5-3.)

Roll paper cover (114)


NE detector
[Switch detector assembly (505)]

NE detector adjustment
Nut (N01) screw (556)

E-ring (E-02)

Cover open detector


[Switch detector assembly
(505)]

Screw (S09)

Main frame

NE detector screw Paper detector


(S05) [Switch detector assembly (505)]

Figure 4-15

Rev. C Disassembly and Assembly 4-21


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13. Remove the switch board of the switch detector assembly (505) by removing the 2 screws (S08).

Assembly Point:
Align the dowel and the projection on the rear case sub assembly (502) with the hole and the notch in
the switch board.
14. Remove the LED lens (501).

Dowel
Rear case sub assembly (502) Projection

LED lens (501)


Switch board
[Switch detector assembly (505)]

Screws (S08)

Figure 4-16

Assembly Points:
• Be careful not to tighten the 2 screws (S08) of the switch detector board too strongly, doing so
may damage the screw holes.
• For arrangement of lead wires, see “Lead Wire Arrangements” on page 4-31.

Adjustment:
Adjustments must be carried out after the following part has been replaced and reassembled.

• “Switch detector assembly” on page 5-2

4-22 Disassembly and Assembly Rev. C


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TM-T88V Service Manual

Removing the Rear Case Sub Assembly


1. Remove the cutter cover (110) (See page 4‐3.)

2. Remove the lower case (115) / IC cover (121) (See page 4‐8.)

3. Remove the lower circuit board frame (1087) (See page 4‐9.)

4. Remove the circuit board frame assembly (1086) (See page 4‐12.)

5. Remove the switch detector assembly (505) (See page 4‐20.)

6. Remove the roll paper cover (114). (See page 4‐4.)

Rev. C Disassembly and Assembly 4-23


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7. Remove 2 screws (S06).

8. Remove the rear case sub assembly (502) by removing the 2 screws (S07).

Assembly Points:
Align the 2 dowels on the rear case sub assembly (502) with the holes in the main frame.

Screw (S07)
Rear case sub assembly (502)
Screw (S06)

Screw (S07)
Screw (S06)

Cover spring

G-53

Figure 4-17

Lubrication:
Part Lubrication location Grease Amount

2 mm {0.08"} × 10 mm {0.40"}
Shaft of the cover frame Sliding part with the cover spring G-53
diameter

4-24 Disassembly and Assembly Rev. C


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TM-T88V Service Manual

Removing the Thermal Print Head Assembly

CAUTION
❏ Never touch the thermal element (the area that looks like it is marked with a thin
black line) of the thermal head with your hands. Doing so can damage the heating
element.

❏ The 5 ICs on the head surface are very easily damaged. Never touch them with your
hand. Doing so can cause the head failure.
Thermal element

IC

❏ Note that the thermal head becomes very hot during operation. Be sure to wait
about 10 minutes after turning printer power off before beginning the following
procedure.

❏ When performing this procedure, be sure to use a grounded wrist band or take other
measures to protect against electrostatic charge. Failure to do so can result in
damage to the thermal head.

❏ Whenever there is dirt or any other foreign matter on the thermal head, clean it off
with a cotton swab moistened with alcohol.

1. Remove the cutter cover (110) (See page 4‐3.)

2. Remove the lower case (115) / IC cover (121) (See page 4‐8.)

3. Remove the lower circuit board frame (1087) (See page 4‐9.)

4. Remove the autocutter unit (513) (See page 4‐17.)

5. Remove the 2 screws (1126).

6. Remove the pressurizing plate (1046) from the 2 notches in the main frame by pushing it in 
the direction of the arrow. 

Assembly Point:
Align the 2 dowels on the main frame with the 2 notches in the pressurizing plate (1046).

Rev. C Disassembly and Assembly 4-25


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7. While holding the head springs (503) so that they do not fly out, remove the pressurizing 
plate (1046).

CAUTION:
Be sure to hold the 2 head springs (503) while removing the spring pressurizing plate
(1046). Otherwise, the head springs (503) may suddenly fly out, creating the danger
of eye injury.
8. Remove the head springs (503) from the pressurizing plate (1046).

Assembly Point:
Align the 2 head springs (503) with each of the 2 dowels on the pressurizing plate (1046) and the
thermal print head assembly (532).
9. Remove the thermal print head assembly (532).

Assembly Point:
Align the 2 projections on the main frame with the 2 notches in the thermal print head assembly
(532).
Head springs (503) Thermal print head assembly (532)

Projection and notch

Pressurizing plate (1046)

Projection and notch

Screw (1126)

Main frame

Screw (1126)

Figure 4-18

4-26 Disassembly and Assembly Rev. C


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TM-T88V Service Manual

CAUTION:
After removing the thermal print head assembly (532), be sure to protect it against
electric charge damage by placing it in an anti-static bag.

Adjustment:
Adjustments must be carried out after the following part has been replaced.

• “Thermal print head assembly” on page 5-3

Rev. C Disassembly and Assembly 4-27


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Thermal print head


assembly (532)

Roll paper holder

Main frame

Figure 4-19

Lubrication:
Part Lubrication location Grease Amount

Thermal print head assembly Sliding part with the projection 2 mm {0.08"} diameter × 4 points
G-62
(532) on the main frame

Thermal print head assembly Sliding part of the left side with 2 mm {0.08"} diameter ×
G-62
(532) the main frame circumference of the left side

Main frame Sliding part with the bearing G-62 2 mm {0.08"} diameter × 2 points

Note:
Be careful not to put the grease in the paper pathway of the roll paper holder. In such case, be sure to wipe
it off.

4-28 Disassembly and Assembly Rev. C


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Replacing the Mechanism Assembly


1. Remove the cutter cover (110) (See page 4‐3.)

2. Remove the lower case (115) / IC cover (121) (See page 4‐8.)

3. Remove the lower circuit board frame (1087) (See page 4‐9.)

4. Remove the circuit board frame assembly (1086) (See page 4‐12.)

5. Remove the DK connector board assembly (105) (See page 4‐15.)

6. Remove the roll paper cover (114).

7. Remove the roll paper spacer sub assembly (119) (for 58 mm paper width model) (See page 
4‐6.)

8. Remove the buzzer circuit board assembly (120) (for models with buzzer function) (See page 
4‐10.)

9. Remove the power switch assembly (102) (See page 4‐14.)

Rev. C Disassembly and Assembly 4-29


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10. Peel off two pieces of roll paper holder sheets (118).

Assembly Points:
• After replacing the mechanism assembly (106), attach guide roll paper holder sheets (118) with
the width of the roll paper as shown in the illustration. When it is difficult to peel off the roll paper
holder sheets (118) from the old mechanism assembly (106), use new roll paper holder sheets
(118).

• When attaching roll paper holder sheets (118), align them with the groove of the mechanism
assembly (106).

Roll paper holder sheet (118)

Mechanism assembly (106)

Groove of mechanism assembly (106)

Roll paper holder sheet (118) Roll paper holder sheet (118)
For 80 mm paper widh model For 58 mm paper widh model
(standard model)

Figure 4-20

Adjustment:
Adjustments must be carried out after the following part has been replaced.

• “Mechanism assembly” on page 5-2


4-30 Disassembly and Assembly Rev. C
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TM-T88V Service Manual

Lead Wire Arrangements

Lead Wires on the Mechanism Assembly (106)

Assembly Point:
When removing the lead wires on the right side of the printer mechanism, unhook the lead wires by
enlarging the space for the 2 hooks by a millimeter or two.

Hook

Lead wire for


the DK connector board
assembly

Lead wire for


the cover open detector

Lead wires for the paper detector

Lead wire for the NE detector

Hook

Figure 4-21 Right side

Figure 4-22 Left side

Rev. C Disassembly and Assembly 4-31


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Assembly Point:
Route the lead wire of the autocutter unit behind the head FFC.

f
b
c

d
B
a
A

f
B
d
e
b c
a
g
e

Figure 4-23
Table 4-1 Lead wire arrangements
Connector
Parts (Ref. #) Color of lead wires position Route
Head FFC —
a A
[thermal print head assembly (532)]
Power switch assembly (102) Red, white b
Paper feed motor Blue, gray, gray, gray c
Autocutter unit (513) Red, black, white, white d
Switch board:
red, white, purple, black, yellow, gray, blue, pink B
Switch detector assembly (505) Paper detector: brown, brown e
NE detector: orange, orange
Cover open detector: white, white
DK connector board assembly (105) White, blue, orange, purple, black f
Buzzer circuit board assembly (120) White, white, white, white g —

4-32 Disassembly and Assembly Rev. C


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TM-T88V Service Manual

Lead Wires on the Main Circuit Board Assembly (201)

Assembly Point:
Pass the lead wires for the buzzer circuit board assembly (120) under the head FFC [thermal print head
assembly (532)] (for models with buzzer function).

Circuit board frame (1003)

Buzzer circuit board assembly (120)


Head FFC
[Thermal print head
assembly (532)]

Figure 4-24

Rev. C Disassembly and Assembly 4-33


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Connector Summary

Main Circuit Board Unit (201)

Figure 4-25

Table 4-2 Connectors


Connector Application No. of pins Color
CN1 Power switch assembly (102) 2 White
CN3 Switch detector assembly (505) 8 White
CN5 Paper feed motor 4 White
CN6 Buzzer circuit board [For models with buzzer function] 4 White
CN7 I/F circuit board unit (107) --- Black
CN8 Autocutter unit (513) 4 White
CN10 Thermal print head assembly (532) 26 Black
CN11 DK connector board assembly (105) 5 White

4-34 Disassembly and Assembly Rev. C


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TM-T88V Service Manual

Chapter 5
Adjustment / Check
This chapter describes the adjustment items and the adjusting and checking procedures.

Note:
Before carrying out an adjustment, refer to “Adjustments for Each Part/Unit” on page 5‐2 and check 
the required adjustment items and their procedures.

During the adjustment, make sure to check and follow the cautions indicated in the descriptions 
of each adjustment item. If failed to do so, it may result in errors or damages in the product 
operations or functions.

How to Carry Out the Adjustments


When repairing/removing a part or unit listed in “Parts/Units for which Adjustments are 
Needed” on page 5‐2, make sure to refer to “Adjustments for Each Part/Unit” on page 5‐2 and 
carry out all the necessary operations in the correct order.

Is the removed/replaced part or NO


No adjustment needed
unit listed on “Parts/Units for which
Adjustments are Needed” on
page 5-2?

YES

Refer to “Adjustments for Each


“Adjustment Items” on page 5-3
Part/Unit” on page 5-2 to confirm
the necessary items and their
procedures. “Mechanical Adjustment” on page 5-5

“Adjustment and Check Using Adjustment


Program” on page 5-7

Rev. C Adjustment / Check 5-1


Parts/Units for which Adjustments are Needed
The following table shows parts/units for which some adjustments are required when removing/
replacing them.

Disassembly/
Adjustment
Category Ref # Repair Item Reassembly
(Ref)
(Ref)

Printer
106 Mechanism assembly Page 4-29 Page 5-2
mechanism

201 Main circuit board unit Page 4-11 Page 5-2


Circuit board
105 DK connector board assembly Page 4-15 Page 5-2

Sensor 505 Switch detector assembly Page 4-20 Page 5-2

513 Autocutter unit Page 4-17 Page 5-2


Others
532 Thermal print head assembly Page 4-25 Page 5-3

Adjustments for Each Part/Unit


The following table shows required adjustment items and their performing orders for each of 
the removed or replaced parts/units.

Ref # Repair Item Adjustment Item RP*1 RM*2 Ref

1 Part replacement ✓ --- ---

2 Number of line feed count ✓ --- Page 5-30

106 Mechanism assembly 3 Head current_carrying count ✓ --- Page 5-30

4 Number of line feeds of head ✓ --- Page 5-30

5 Autocutter count ✓ --- Page 5-30

1 Backup wizard ✓ --- Page 5-12


Main circuit board unit
201 (If connection with PC is 2 Part replacement ✓ --- ---
available.)
3 Restore wizard ✓ --- Page 5-12

DK connector board 1 Part replacement ✓ --- ---


105
assembly 2 Drawer operation check ✓ --- Page 5-12

1 Part replacement ✓ --- ---

Adjustment of the roll paper near-


505 Switch detector assembly 2 ✓ ✓ Page 5-5
end detection

3 All function test ✓ ✓ Page 5-12

1 Part replacement ✓ --- ---

513 Autocutter unit 2 Autocutter count ✓ --- Page 5-30

3 A/C Durable inspection ✓ --- Page 5-12

5-2 Adjustment / Check Rev. C


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Ref # Repair Item Adjustment Item RP*1 RM*2 Ref

1 Part replacement ✓ --- ---

2 Reset head energizing counter ✓ --- Page 5-30


532 Thermal print head assembly
3 Reset head line feed counter ✓ --- Page 5-30

4 Test print ✓ ✓ Page 5-12

Adjustment Items
The following tables describe the adjustment items and their general outline.

Note:
*1: AP = ʺAdjustment Programʺ
*2: AT = Jig or Tool for the adjustment

❏ Mechanical Adjustment

Adjustment Overview AP*1 AT*2 Page

Adjustment of the roll paper


near-end detection
Adjusts when installing the NE detector [switch
detector assembly (505)].
--- ✓ Page 5-5

Rev. C Adjustment / Check 5-3


❏ Adjustment and Check Using Adjustment Program

Adjustment Overview AP*1 AT*2 Page

Real time status Checks the printer status. ✓ --- Page 5-11

Printer sequence
• Test print
• Drawer operation check
• All function test Performs adjustments and checks when replacing
parts/units.
✓ --- Page 5-12
• Backup wizard
• Restore wizard
• A/C Durable inspection

EPSON NV
Acquires, updates, reads and stores the printer’s
setting values.
✓ --- Page 5-14

Error history information


Acquires, updates, reads and stores the printer’s
error history.
✓ --- Page 5-15

Dip switch
Acquires, updates, reads and stores the dip switch’s
setting information.
✓ --- Page 5-18

Communication condition /
user NV / user NVG
Acquires, updates, reads and stores information on
the printer’s communication conditions.
✓ --- Page 5-24
Printer Status

Customized value
Acquires, updates, reads and stores information on
the printer’s customization.
✓ --- Page 5-25

Accumulated counter
• Reset the number of line
feeds
• Reset the head
current_carrying count
• Reset the number of line
Resets the counters for this printer. ✓ --- Page 5-30
feeds of head
• Reset the autocutter
count
• Reset the working time

5-4 Adjustment / Check Rev. C


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TM-T88V Service Manual

Mechanical Adjustment

Adjustment of the Roll Paper Near-End Detection


After performing the operation below, adjust the roll paper near‐end detection by following the 
steps below.

❏ Installing the NE detector [switch detector assembly (505)]
(See “Removing the Switch Detector Assembly” on page 4‐20.)

Note:
Be sure to use the specified thermal paper (inner diameter of the core: 12 mm {0.47"}; outer diameter of the
core: 18 mm {0.71"}).

1. Loosen the NE detector adjustment screw (556).

2. Align the top end of the positioning plate with the mark # 1 or # 2, as shown in Figure 5‐1, 
and then fix the plate with the NE detector adjustment screw (556).

Table 5-3 Adjustment of the near-end detection


Position Diameter of remaining roll paper when near-end is detected

#1 Approximately 23 mm {0.91"}

#2 Approximately 27 mm {1.06"}

Rev. C Adjustment / Check 5-5


3. Confirm that the NE detector lever of the switch detector assembly (505) moves smoothly.

NE detector lever
[Switch detector assemb
Wall-hanging installation (505)]

#2
Positioning plate

#1

NE detector adjustment
screw (556)
Horizontal installation

NE detector adjustment
#2 screw (556)

#1
Positioning plate

NE detector lever
[Switch detector assembly (505)]

Figure 5-1

5-6 Adjustment / Check Rev. C


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TM-T88V Service Manual

Adjustment and Check Using Adjustment Program


This section describes the basic operations of the Adjustment Program.

System requirements

OS Windows XP SP3 (32bit)


Windows 7 SP1 (32/64bit)
Memory 15 MB or more

Installation
1. Double-click “AP_TMT88V_V***_EN.msi” .
The installation program starts.

2. Click “Next”.

Figure 5-2

3. Specify the folder where the Adjustment program is installed, and click “Next”.

Figure 5-3

Rev. C Adjustment / Check 5-7


4. When the installation completes, the [TM-T88V Adjust program] icon appears in the
desktop, and click “close” then the installation program ends.

Figure 5-4

5-8 Adjustment / Check Rev. C


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TM-T88V Service Manual

Startup the Adjustment Program

1. Click “Start” → ”Program” → ”TMSSUTL” to display the top screen of the Adjustment
Program.

Figure 5-5

2. Select the interface to connect the PC to TM-T88V.

Note:
Before executing the communication test, set the roll paper to prepare the printer for printing.

3. Click “Communication test” to confirm that the TM-T88V is connected.


If it is connected, the following screen appears.

Figure 5-6

Rev. C Adjustment / Check 5-9


Adjustment and Check Using Adjustment Program (model 953/954/955
only)
This section describes the basic operations of the Adjustment Program for TM‐T88V model 953/
954/955.

System requirements

OS Windows XP SP3 (32bit)


Windows 7 SP1 (32/64bit)
Memory 15 MB or more

Note
1. The following two ".def" files are necessary for the adjustment of TM-T88V model 953/ 954/
955.

Adjustment of printer part TM-T88V_953-955_80mmE.def (TM-T88V_for_953-955_80mmE)


Adjustment of UIB part TM-T88V_953-955-BT_80mmE.def (TM-T88V_for_953-955_BT_80mmE))

2. When the UIB is attached to the printer, the internal USB port cannot communicate to the
printer. So, it is necessary to execute the printer part adjustment and the UIB part adjustment
separately.

Procedure of the adjustment


The printer part adjustment
1. Remove the UIB from the printer.

2. Connect the PC installed the adjustment program and the internal USB port of the printer.

3. Run the adjustment program.

4. Select the “TM-T88V_for_953-955_80mmE”, and executes the adjustment.

UIB part adjustment


1. Connect the PC installed the adjustment program and the Mini-USB port of UIB.

2. Run the adjustment program.

3. Select the “TM-T88V_for_953-955_BT_80mmE”, and executes the adjustment.

5-10 Adjustment / Check Rev. C


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TM-T88V Service Manual

Adjustment Program Contents

Real Time Status


This is to check the printer status in real‐time.

Note:
This function is only available if the Dip switch 2-1 “Handshaking (BUSY condition)” is set to “Receive
buffer full”.

Table 5-1 Real Time Status


Item Description

Drawer kick connector #3 Pin: ‘H’ Displays the status of drawer kick connector #3 Pin.

Off line Displays the connection status.

Reserved Not used

Reserved Not used

Cover open Displays the open/closed status of the roll paper cover (114).

Feeding... The paper feed status is displayed.

Printing stopped by paper end. Displays the status of printing interruption due to paper end.

Error occurred. Displays the occurrence status of each error.

Reserved Not used

Autocutter error occurred. Displays the occurrence status of autocutter error.

Unrecover error occurred. Displays the occurrence status of unrecover error.

Automatically recoverable error Displays the occurrence status of automatically recoverable


occurred. error.

Roll paper near-end Displays the occurrence status of roll paper near-end.

Rev. C Adjustment / Check 5-11


Table 5-1 Real Time Status
Item Description

Reserved Not used

Roll paper end Displays the occurrence status of roll paper end error.

Reserved Not used

Printer Sequence
This is to perform the adjustment status after replacing parts.

Table 5-2 Printer Sequence


Item Description

Test print Prints printer information or basic patterns.

Drawer operation check Carries out the drawer operation check.

All function test Checks all functions of the printer and prints the report.
All function test includes the following four kinds.
• Prints receipt test pattern
Prints printer information and basic patterns.
• Status Printing
Prints each setting information on the printer.
• Confirms sensor working
Carries out the following operation tests.
• NE detector
• Paper detector
• Cover open detector
• Feed button
• Drawer kick connector #3 Pin
• Report printing
Prints the result of All function test.

Print self-test print Prints self-test print. (“Self-test” on page 3-3)

Print printer detail information Prints the detailed setting information and basic patterns.

Firmware update Writes the firmware file to the printer.

5-12 Adjustment / Check Rev. C


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Table 5-2 Printer Sequence


Item Description

Backup wizard Backup the user data and printer information.

Restore wizard Restores the backed-up user data.

Reset Error History Resets the error history of the printer.

A/C Durable inspection Performs the A/C Durable inspection to confirm the durability of
autocutter and the print quality. (The number of inspections to
perform can be specified.)

Printer Status
This is to acquire, update, read and store the printer settings.

The following buttons appear on each screen. Click the buttons to perform each operation.

Table 5-3 Printer Status


Item Description

Get status Acquires the setting values from the connected printer.

Set status Sets the updatable setting values among the displayed setting values.

Save status Stores the displayed setting values to the file.

Read status Read the setting values stored in the file.

Rev. C Adjustment / Check 5-13


EPSON NV
The setting values stored in the EPSON NV is displayed.

Table 5-4 EPSON NV


Item Description Setting Value

Printer ID Maker name Displays the maker name stored in the printer. ---

Printer name Displays the printer name stored in the printer. ---

Serial No. Displays serial number stored in the printer. ---


Configure the serial number here if the number of
the replaced printer and the stored number differ.

Firmware version Displays the firmware version mounted in the ---


printer.

EPSON NV Maker name Displays the maker name stored in the printer. ---

Model name Displays the model name stored in the printer. ---

Serial number Displays the serial number stored in the printer. ---
Configure the serial number here if the number of
the replaced printer and the stored number differ.

Print width Displays the print width of the print head installed ---

Power ON Displays the status of power ON notification. Disable, Enable


Notification

USB discrimination Displays the USB discrimination information. ---


information

USB serial No Displays the USB serial number. ---

5-14 Adjustment / Check Rev. C


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Error History Information


The error history information stored in the NV memory is displayed.

Table 5-5 Error History Information


Item Description

Error Displays the name of the errors which occurred before.

Time Displays the time between the

Rev. C Adjustment / Check 5-15


Memory Switch (839 model only)
The setting values of the memory switch are displayed.

❏ Memory switch 4

Table 5-6 Memory switch 4


Item Value

1 Latin based characters Single width Double width

2 Reserved --- ---

3 Reserved --- ---

4 Reserved --- ---

5 Reserved --- ---

6 Reserved --- ---

7 Reserved --- ---

8 Unicode Disabled Enabled

Note: MSW4-1 is valid only when the Chinese font is loaded. This setting should be used only for printing Chinese
transactions. It provides an option for printing alphanumeric characters in a narrow width or in the same width as
Chinese characters. It is recommended to turn this setting off if the transaction is not in Chinese language.
Single width is 42 CPL and double width is 21CPL for font A and 56CPL or 28CPL for font B respectively, except
Bengali, Punjabi and Khmer languages, which are proportional font.

5-16 Adjustment / Check Rev. C


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❏ Memory switch 5

Table 5-7 Memory switch 5


Item Value

1 Arabic operation Disabled Enabled

2 Reserved --- ---

3 Reserved --- ---

4 Default Arabic direction LTR RTL

5 Default text alignment Left Right

6 Arabic input reverse Disabled Enabled

7 Reserved --- ---

8 Reserved --- ---

Note 1: All the functions defined in memory switch 5 are effective only when Unicode is enabled.

Note 2: Arabization will be enabled when


Unicode is enabled, and
Memory switch 5-1 is ON or command for enabling Arabization is received.
It is recommended to keep memory switch 5-1 ON.

Note 3: RTL is Right to Left text and LTR is Left to Right text direction. This is not text alignment. RTL and LTR is the way a
text is Arabized, not the way a text is shown.

Note 4: Arabization is applicable on Arabic and Urdu languages.

Rev. C Adjustment / Check 5-17


Dip Switch
The setting values of the Dip switch are displayed. The values displayed in the screen vary 
according to the connected interface.

❏ Serial interface

• Dip switch 1

Table 5-8 Dip Switch 1 (Serial interface)


Item Description Setting Value

1 Data reception Data reception error Print “?“, Ignore


error

2 Receive buffer Sets the capacity of receive buffer. 4K byte, 45 byte


capacity

3 Handshake Handshake DTR/DSR, XON/XOFF

4 Word length Bit length 8 bit, 7 bit

5 Parity Check Parity Check None, Enable

6 Parity selection Parity selection Odd, Even

7 Baud Rate 1 Baud Rate selection 4800 or 19200, GS(E or 9600

8 Baud Rate 2 9600 or 19200, GS(E or 4800

5-18 Adjustment / Check Rev. C


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• Dip switch 2

Table 5-9 Dip Switch 2 (Serial interface)


Item Description Setting Value

1 Handshaking Sets the handshaking operation (to Receive buffer full or offline ,
(BUSY condition) become BUSY status). Receive buffer full

2 Reserved not used ---

3 Select print Select the print density. Normal or Dark, Low power or
density 1 Medium

4 Select print Normal or Medium, Low power or


density 2 Dark

5 Release Sets the release condition of receive remain 256byte, remain 138byte
condition of buffer.
receive buffer

6 Reserved not used ---

7 Pin #6 reset signal Pin #6 reset signal Not in use, In use


status

8 Pin #25 reset Pin #25 reset signal Not in use, In use
signal status

Rev. C Adjustment / Check 5-19


❏ Parallel interface

• Dip switch 1

Table 5-10 Dip Switch 1 (Parallel interface)


Item Description Setting Value

1 Auto carriage Sets whether to perform the auto carriage Invalid, Valid
return return function.

2 Receive buffer Sets the capacity of receive buffer. 4K byte, 45 byte


capacity

3 Roll paper Paper sensor detecting no-paper signal Enable, Disable


end_near-end

4 Error signal Sets the error signal Enable, Disable


output

5 Reserved not used ---

6 Reserved not used ---

7 Reserved not used ---

8 Reserved not used ---

5-20 Adjustment / Check Rev. C


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• Dip switch 2

Table 5-11 Dip Switch 2 (Parallel interface)


Item Description Setting Value

1 Handshaking Sets the handshaking operation (to Receive buffer full or offline ,
(BUSY condition) become BUSY status). Receive buffer full

2 Reserved not used ---

3 Select print Select the print density. Normal or Dark, Low power or
density 1 Medium

4 Select print Normal or Medium, Low power or


density 2 Dark

5 Release Sets the release condition of receive remain 256byte, remain 138byte
condition of buffer.
receive buffer

6 Reserved not used ---

7 Reserved not used ---

8 Reserved not used ---

Rev. C Adjustment / Check 5-21


❏ USB interface

• Dip switch 1

Table 5-12 Dip Switch 1 (USB interface)


Item Description Setting Value

1 Auto carriage Sets whether to perform the auto carriage Invalid, Valid
return return function.

2 Receive buffer Sets the capacity of receive buffer. 4K byte, 45 byte


capacity

3 Reserved not used ---

4 Reserved not used ---

5 Reserved not used ---

6 Reserved not used ---

7 Reserved not used ---

8 USB power-save Sets the USB power-save mode. Enable, Disable


mode

5-22 Adjustment / Check Rev. C


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• Dip switch 2

Table 5-13 Dip Switch 2 (USB interface)


Item Description Setting Value

1 Handshaking Sets the handshaking operation (to Receive buffer full or offline ,
(BUSY condition) become BUSY status). Receive buffer full

2 Reserved not used ---

3 Select print Select the print density. Normal or Dark, Low power or
density 1 Medium

4 Select print Normal or Medium, Low power or


density 2 Dark

5 Release Sets the release condition of receive remain 256byte, remain 138byte
condition of buffer.
receive buffer

6 Reserved not used ---

7 Reserved not used ---

8 Reserved not used ---

Rev. C Adjustment / Check 5-23


Communication Condition / User NV / User NVG
The communication condition stored in the NV memory is displayed. The values of the 
communication condition can be changed by selecting values and clicking the [Set status] 
button.

Table 5-14 Communication Condition / User NV / User NVG


Item Description Setting Value

Baud rate Sets the baud rate of communication. 2400, 4800, 9600, 19200, 38400,
57600, 115200

USB Class Sets the USB class. Vender Class, Printer Class

User NVG used capacity Displays the used capacity of the user NV ---
graphics memory.

User NVG remaining Displays the remaining capacity of the ---


capacity user NV graphics memory.

5-24 Adjustment / Check Rev. C


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Customize Value
The customized values stored in the NV memory are displayed. The values in this screen can be 
changed by selecting values and clicking the [Set status] button.

❏ Page 1

Table 5-15 Customized Value (1)


Item Setting Values

Roll Paper Width 80mm, 58mm

Print Density DIP SW, level 1 - level 3

Printing speed Level 1 - Level 13

Thai Character Control --- (Multilingual model only)

Character-code table initial value Page 0 - Page 53 (XXXX)*, Page 255


(Custom page)

Initial value of international character U.S.A., France, Germany, U.K., Denmark I,


Sweden, Italy, Spain I, Japan, Norway,
Denmark II, Spain II, Latin America, Korea,
Slovenia/Croatia, China, Vietnam, Arabia

Selection of interface UIB Fixed, Built-in USB Fixed, UIB/Built-in USB


Automatic change

Note *: In (XXXX), the name of the corresponding character code table is indicated.

Rev. C Adjustment / Check 5-25


❏ Page 2

Table 5-16 Customized Value (2)


Item Setting Values

Division of thermal head energizing One-part energizing, Two-part energizing,


Four-part energizing

Power supply capacity Level 1: Low, Level 2: Medium,


Level 3: Height

Automatic cutting when Cover closes Disable, Enable

Automatic reduction in the above blank Disable, Enable

Automatic reduction in the under blank Disable, Enable

Amount of reduction in interlinear space Disable, 25% reduction,


50% reduction, 75% reduction

Amount of reduction of line feed Disable, 25% reduction,


50% reduction, 75% reduction

5-26 Adjustment / Check Rev. C


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❏ Page 3

Table 5-17 Customized Value (3)


Item Setting Values

Amount of reduction of height of bar code Disable, 25% reduction,


50% reduction, 75% reduction

Automatic replacement of font A Font A (no replacement) ,


Font B

Automatic replacement of font B Font A (no replacement) ,


Font B

Print control (single-color or two-color) Single-color print control


Two-color print control

Print Density when 16 step print Level 1 - Level 13

Black-color density in two-color printing Light, Medium

Effective/invalidity of optional buzzer Invalid, Valid

Rev. C Adjustment / Check 5-27


❏ Page 4

Table 5-18 Customized Value (4)


Item Setting Values

Rumbling frequency when making an error Doesn’t sound, Sounds once, Keeps ringing

Auto cutting command rumbling pattern Pattern A, Pattern B, Pattern C, Pattern D,


Pattern E

One specified pulse generation command rumbling pattern Doesn’t sound, Sounds once

One specified pulse generation command rumbling Pattern A, Pattern B, Pattern C, Pattern D,
frequency Pattern E

Two specified pulse generation command rumbling pattern Doesn’t sound, Sounds once

Two specified pulse generation command rumbling Pattern A, Pattern B, Pattern C, Pattern D,
frequency Pattern E

5-28 Adjustment / Check Rev. C


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❏ Page 5

Table 5-19 Customized Value (4)


Item Setting Values

Model Name TM-T88V, TM-T88IV

Rev. C Adjustment / Check 5-29


Integrating Counter
The values of the accumulated counter are displayed. By specifying a certain counter (with a 
check mark) and updating the status, you can reset the specified counter.

Table 5-20 Integrating Counter


Item Description

Number of line feeds Total number of line feeds is displayed.

Head current_carrying Total count of current carrying of the printhead is displayed.


count

Number of line feeds of Number of line feeds to the printhead is displayed.


head

Autocutter Total operation count of the autocutter (513) is displayed.

Working time Total operation time of the printer is displayed.

5-30 Adjustment / Check Rev. C


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TM-T88V Service Manual

Operation check (model 953/954/955 only)


For model 953/954/7955 of TM‐T88V, the operation check should be performed using “Epson 
TM Bluetooth Print”; a dedicated application for iOS devices. This section describes the function 
of the dedicated application and the procedure of the operation check.

Epson TM Bluetooth Print overview

Note:
The application can be downloaded for free from Apple's iTunes App Store.
http://support.apple.com/kb/HT2534?viewlocale=en_US

Operation environment
iOS version iOS Version 5.0.1 - 5.1.1
iOS Version 6.0 - 6.1.4

Supported iOS device iPhone 3GS / 4 / 4S / 5


iPod touch 4th generation / 5th generation
iPad / iPad 2 / iPad mini / iPad 4th generation

Supported printers
TM-T88V-953

TM-T88V-954 TM-T88V Bluetooth Interface Model (iOS support version)

TM-T88V-955

Function of Epson TM Bluetooth Print


Text
Text Check of label samples / test print

Print settings Print characters Print charactersType appropriate characters


(tap a Text to switch the screen)

Barcode
Barcode Check of label samples / test print

Print settings Type Select an appropriate barcode type.


(tap a Barcode to switch the
screen) Data Type appropriate HRI characters.

HRI Select an appropriate position of HRI


characters.

Font Select an appropriate font.

Module size (Width, Height) Type an appropriate module size.


Width:2-6
Height:1-255

Barcode
Select any image in the holder, then press “use” button to print the image.

Rev. C Adjustment / Check 5-31


Camera
Take a photo, then press “use” button to print the photo.

Operation Check Procedure


❏ Items to prepare

• iOS device in which Epson Epson TM Bluetooth Print is installed

• Roll paper

Note:
Perform the operation check under the following conditions:

• With the Bluetooth function of the iOS device ON

• With the roll paper loaded

❏ Procedure

1. Turn on the printer to be checked.

2. The device starts searching for printers which can be connected through Bluetooth. Then tap
the device name of the printer to be checked.

Connected
Not Paired

Figure 5-1

Note:
If no printer appears, the communication through Bluetooth is not established. See ÅgWireless
Communication Is Not PossibleÅh on Service manual and take appropriate measure, then try again.

5-32 Adjustment / Check Rev. C


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TM-T88V Service Manual

3. Start “Epson TM Bluetooth printing tool” on the iOS device.

Figure 5-2

4. Tap “Settings” button on the upper right, and tap “Printer” on the displayed screen.

Figure 5-3

Rev. C Adjustment / Check 5-33


5. Tap the Bluetooth Device Address(BD_ADDR) of the printer to be checked.

Figure 5-4

6. The status of the printer connected through Bluetooth is shown in “Printer Statusʺ.

Figure 5-5

5-34 Adjustment / Check Rev. C


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7. Tap the ʺDoneʺ button on the top right on the screen to go back to the menu.

Figure 5-6

8. Tap the ʺTextʺ or ʺBarcodeʺ button.

Figure 5-7

9. When a sample image to be printed appears, check the contents. If you change the print 
settings such as the size, change the necessary settings.

Rev. C Adjustment / Check 5-35


10. To print the image from the selected printer, tap the ʺPrintʺ button on the lower side. If 
printing is performed normally, the operation check is complete.

Figure 5-8

5-36 Adjustment / Check Rev. C


Confidential TM-T88V Service Manual

Appendix A
Parts List and Tool List

Parts List

Alphanumeric Order

Parts
Name in this manual Name in parts price list Ref. # Qty. Note
supply

AC adapter AC ADAPTER 116 1 Yes

Autocutter unit AUTO CUTTER UNIT,** 513 1 Yes

Blade holder spring SPRING,BLADE HOLDER 528 1 Yes

Button spring SPRING,BUTTON 504 1 Yes

For models with


Buzzer circuit board assembly BUZZER CIRCUIT BOARD ASS'Y,B 120 1 Yes
buzzer function

Circuit board frame --- 1003 1 No

Circuit board frame assembly --- 1086 1 No

Connector cover COVER,CONNECTOR,** 103 1 Yes

Cover shaft SHAFT,COVER 508 2 Yes

Cutter cover COVER,CUTTER,** 110 1 Yes

DK connector board assembly CIRCUIT BOARD,DK ASS'Y,** 105 1 Yes

Earth screw SCREW,EARTH,3X6 S01 12 Yes

Earth screw SCREW,EARTH,3X6 S12 1 Yes

E-ring E-RING,2,F/UC-3C E01 2 Yes

E-ring E-RING,1.5,F/ZN-3C E02 1 Yes

E-ring E-RING,2.5,F/UC-3C E03 1 Yes

Fixed blade FIXED BLADE 529 1 Yes

Head caution seal SEAL,CAUTION,HEAD B 507 1 Yes

Head spring SPRING,HEAD 503 2 Yes

ETHERNET I/F CIRCUIT BOARD


I/F circuit board unit 107 1 Yes
UNIT,IA

IC cover COVER,IC 121 1 Yes

LED lens LENS,LED 501 1 Yes

Lower case CASE,LOWER,** 115 1 Yes

Lower cover frame --- 1087 1 No

Main circuit board unit MAIN CIRCUIT BOARD UNIT,** 201 1 Yes

Mechanism assembly MECHANISM ASS'Y 106 1 Yes

SCREW,DETECTOR
NE detector adjustment screw 556 1 Yes
ADJUSTMENT,N.E.

NE detector screw SCREW,N.E.DETECTOR S05 1 Yes

Rev. C Parts List and Tool List A-1


Confidential

Parts
Name in this manual Name in parts price list Ref. # Qty. Note
supply

Nut H.N.-1,3,F/ZN-3C N01 1 Yes

Paper feeding roller bearing SHAFT HOLDER,PAPER FEED ROLLER 527 1 Yes

Platen sub assembly PLATEN SUB ASS'Y,** 530 1 Yes

Power cable POWER CABLE 117 1 Yes

Power switch assembly POWER SWITCH ASS'Y,** 102 1 Yes

Power switch cover COVER,POWER SWITCH,** 104 1 Yes

Pressurizing plate --- 1046 1 No

Rear case sub assembly CASE REAR SUB ASS'Y,** 502 1 Yes

Roll paper cover COVER,ROLL PAPER,** 114 1 Yes

Roll paper holder sheet SHEET,PAPER GUIDE 118 1 Yes

Roll paper sub assembly GUIDE,ROLL PAPER,ASS'Y 119 1 Yes

Rubber foot RUBBER FOOT 112 4 Yes

Screw --- 1126 2 No

Screw C.B.S-TITE SCREW,3X6,F/ZN-3C S02 5 Yes

Screw C.C.S-TITE SCREW,3X5,F/ZN-3C S04 4 Yes

Screw C.B.S-TITE SCREW,3X6,F/ZN-3C S06 4 Yes

Screw C.B.P-TITE SCREW,3X12,F/ZN-3C S07 2 Yes

Screw C.P.P-TITE SCREW,3X10,F/ZN-3C S08 2 Yes

Screw C.P.SCREW,1.6X6,F/ZN-3C S09 1 Yes

Screw C.B.P-TITE SCREW,3X8,F/ZN-3C S10 1 Yes

Screw C.B.S-TITE SCREW,3X4,F/ZN-3C S11 1 Yes

Switch detector assembly SWITCH DETECTOR ASS'Y,** 505 1 Yes

Thermal print head assembly THERMAL PRINT HEAD ASS'Y,** 532 1 Yes

A-2 Parts List and Tool List Rev. C


Confidential TM-T88V Service Manual

Reference Number Order

Parts
Ref. # Name in this manual Name in parts price list Qty. Note
supply

102 Power switch assembly POWER SWITCH ASS'Y,** 1 Yes

103 Connector cover COVER,CONNECTOR,** 1 Yes

104 Power switch cover COVER,POWER SWITCH,** 1 Yes

105 DK connector board assembly CIRCUIT BOARD,DK ASS'Y,** 1 Yes

106 Mechanism assembly MECHANISM ASS'Y 1 Yes

ETHERNET I/F CIRCUIT BOARD


107 I/F circuit board unit 1 Yes
UNIT,IA

110 Cutter cover COVER,CUTTER,** 1 Yes

112 Rubber foot RUBBER FOOT 4 Yes

114 Roll paper cover COVER,ROLL PAPER,** 1 Yes

115 Lower case CASE,LOWER,** 1 Yes

116 AC adapter AC ADAPTER 1 Yes

117 Power cable POWER CABLE 1 Yes

118 Roll paper holder sheet SHEET,PAPER GUIDE 1 Yes

119 Roll paper sub assembly GUIDE,ROLL PAPER,ASS'Y 1 Yes

For models with


120 Buzzer circuit board assembly BUZZER CIRCUIT BOARD ASS'Y,B 1 Yes
buzzer function

121 IC cover COVER,IC 1 Yes

201 Main circuit board unit MAIN CIRCUIT BOARD UNIT,** 1 Yes

501 LED lens LENS,LED 1 Yes

502 Rear case sub assembly CASE REAR SUB ASS'Y,** 1 Yes

503 Head spring SPRING,HEAD 2 Yes

504 Button spring SPRING,BUTTON 1 Yes

505 Switch detector assembly SWITCH DETECTOR ASS'Y,** 1 Yes

507 Head caution seal SEAL,CAUTION,HEAD B 1 Yes

508 Cover shaft SHAFT,COVER 2 Yes

513 Autocutter unit AUTO CUTTER UNIT,** 1 Yes

527 Paper feeding roller bearing SHAFT HOLDER,PAPER FEED ROLLER 1 Yes

528 Blade holder spring SPRING,BLADE HOLDER 1 Yes

529 Fixed blade FIXED BLADE 1 Yes

530 Platen sub assembly PLATEN SUB ASS'Y,** 1 Yes

532 Thermal print head assembly THERMAL PRINT HEAD ASS'Y,** 1 Yes

SCREW,DETECTOR
556 NE detector adjustment screw 1 Yes
ADJUSTMENT,N.E.

1003 Circuit board frame --- 1 No

1046 Pressurizing plate --- 1 No

1086 Circuit board frame assembly --- 1 No

Rev. C Parts List and Tool List A-3


Confidential
Parts
Ref. # Name in this manual Name in parts price list Qty. Note
supply

1087 Lower cover frame --- 1 No

1126 Screw --- 2 No

E01 E-ring E-RING,2,F/UC-3C 2 Yes

E02 E-ring E-RING,1.5,F/ZN-3C 1 Yes

E03 E-ring E-RING,2.5,F/UC-3C 1 Yes

N01 Nut H.N.-1,3,F/ZN-3C 1 Yes

S01 Earth screw SCREW,EARTH,3X6 12 Yes

S02 Screw C.B.S-TITE SCREW,3X6,F/ZN-3C 5 Yes

S04 Screw C.C.S-TITE SCREW,3X5,F/ZN-3C 4 Yes

S05 NE detector screw SCREW,N.E.DETECTOR 1 Yes

S06 Screw C.B.S-TITE SCREW,3X6,F/ZN-3C 4 Yes

S07 Screw C.B.P-TITE SCREW,3X12,F/ZN-3C 2 Yes

S08 Screw C.P.P-TITE SCREW,3X10,F/ZN-3C 2 Yes

S09 Screw C.P.SCREW,1.6X6,F/ZN-3C 1 Yes

S10 Screw C.B.P-TITE SCREW,3X8,F/ZN-3C 1 Yes

S11 Screw C.B.S-TITE SCREW,3X4,F/ZN-3C 1 Yes

S12 Earth screw SCREW,EARTH,3X6 1 Yes

A-4 Parts List and Tool List Rev. C


Confidential TM-T88V Service Manual

Tools
Tools required for repair are listed below.

Tool Purpose ASP Note

Grease ( G-36) Lubrication Yes

Grease ( G-50) Lubrication Yes

Grease ( G-53) Lubrication Yes

Grease ( G-62) Lubrication Yes

All function test


TM Service & Support Utility —
Self-test

Rev. C Parts List and Tool List A-5


Confidential
Screw Types

Head (side) Washer (assembled)

Head (top)

Body

Table A-1 Screw types


Head (top) Head (side) Body Washer (assembled)

C (Cross) P (Pan) S-tite (S) (Spring lock washer)

B-tite
B (Bind) (S-P1)/(S-P2)/(S-P3)/(S-P4)
(Spring lock washer +
plain washer)

P-tite
C (Cup)

(O) (Outside-toothed
T-B lock washer)

(P1)/(P2)/(P3)/(P4)
(Plain washer)

(O-P1) (Outside-toothed
washer + plain washer)

A-6 Parts List and Tool List Rev. C


Confidential TM-T88V Service Manual

Appendix B
Diagrams and Lubrication Diagrams

Exploded Diagrams

TM-T88V 114
S04
110 1103 S01
S01

107

S04

S01
120 g 201

S10
119 S01
1087 d
c b
S12 S01
S02
118 f S01
119 f a
105
g
S11 e
S01
106
103
S01
S01
115

117

d
a 116
S01
102
121 112
e S02
S02
S01
S02
b 112 104 S02
112

Rev. C Diagrams and Lubrication Diagrams B-1


Confidential TM-T88V Service Manual

Printer Mechanism Assembly


S06
S07

502

528

529
S07

E01
S06 501

1086
E02
513 505
N01
504 505
E01

S08
556
530
508
507

527
E03
505
S09
1126
532
503

1046

1126
505

S05

Rev. C Diagrams and Lubrication Diagrams B-2


Confidential TM-T88V Service Manual

Lubrication Diagrams

TM-T88V

G-36

G-36

Rev. C Diagrams and Lubrication Diagrams B-3


Confidential TM-T88V Service Manual

Printer Mechanism Assembly

G-62

G-62
G-50

G-53

G-62 G-62

Rev. C Diagrams and Lubrication Diagrams B-4


EPSON
SEIKO EPSON CORPORATION

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