D U Toe ee N my TECHNOLOGY FACULTY OF ENGINEERING AND THE BUILT ENVIRONMENT. DEPARTMENT OF CHEMICAL ENGINEERING 2018 ID YEAR SUPP EXAMI INSTRUCTIONAL PROGRAMME : BENGTECH: CHEMICAL ENGINEERING INSTRUCTIONAL OFFERING : PRINCIPLES OF MANAGEMENT PAPER NUMBER: 1 SUBJECT CODEJS : PCPM101 DATE: {1 JULY 2018 DURATION : 2 HOURS TIME : 9h00 to 1100 TOTAL MARI 100 NUMBER OF PAGES : 2 (EXCLUDING COVER) MINER/S : DR M CHETTY : Ms CP DLAMINI INSTRUCTIONS/REQUIREMENTS:- [1] Answer all questions [2] Single word answers will not be accepted Do not turn the page until permission is givenPCPM101 June Supplementary exam 2018 Question I 1.1. What are some of the factors and variables that engineers have to consider when designing a new product? 4) 1.2. Engineers work in varying environments, Name three types of environment and explain the responsibilities of the engineer. 6) Question 2 2.1. Give an overview of the management process by illustrating and explaining with the flow diagram (8) 2 With the aid of a flow diagram illustrate and explain how a manager carries out the controlling function in a sugar processing plant. (8) 2.3. The span of management refers to the number of subordinates that a superior can manage effectively. What are some of the factors that determine the span of a manager? (6) 2.4. Explain the following leadership theories: 2.4.1, Likert’s four systems of leadership « 2.4.2. Path goal leadership @) Question 3 3.1, Describe some of the actions you would take to implement a human resource action plan. (5) 3.2. You have a vacancy for a technician in your brewery plant with at least 5 the industry you work in. Would you recruit internally or externally? Give reasons for your choice. oy -ars experience in 3.3. You have been appointed as a training manager in a refinery. What are the key phases of designing and developing a training course for your company? (3) 3.4. Discussion of the employee's progress is a key phase of a performance management system. What guidelines will you use to ensure that an effective discussion takes place with the employee to review his/her work performance? 6)pcpmi01 June Supplementary exam 2018 Question 4 4.1. As an engineering manager of chemical operators you are also responsible for safety. One of the operators has continuously been ignoring the company rules regarding safety and has been caught on camera dumping chemicals into the drains on more than one occasion. Explain the various stages of the disciplinary procedures you will follow up to dismissal. Assume you started with a verbal warming and dismissed the operator. (6) 4.2, Explain the following Acts with respect to Labour 4.2.1, Unemployment Insurance Act 63 of 2001 4.2, Occupational Health and Safety (OSH) Act 85 of 1993 Question 5 5.1, What are the requirements of an agreement that determines whether it cor contract? 5.2, Define the following with respect to the terms of a contract: 5.2.1, Time clauses 5.2.2. Cancellation clauses 5.2.3, Warranties 5.2.4, Exemption clauses. (10) Question 6 6.1. Innovation involves the generation of an idea and the conversion of the idea into a business or useful application. What are the steps that are common to the innovation process? 5) 6.2, What are the advantages and disadvantages to “first-to-market strategy” (10) ‘Total marks: 100