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Chapter 2

THE CULTURAL
CONTEXT OF IHRM

Chapter 2
For use with International Human Resource Management 6e ISBN-10: 1408032090
By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr. © Cengage Learning
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THE CULTURAL
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CONTEXT OF IHRM
 Vocabulary
 Objectives
 Definitions of culture
 Intro to cross-cultural management research
 The Hofstede study
 The GLOBE study
 The Trompenaars & Hampden-Turner study
 Hall & Hall’s cultural dimensions
 The development of cultures

Chapter 2
For use with International Human Resource Management 6e ISBN-10: 1408032090
By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr. © Cengage Learning
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Vocabulary
 Culture as defined by: Kluckhohn & Kroeber, Hansen, Schein
 artefacts, values, underlying assumptions
 cross-cultural management
 Hofstede:
power distance, uncertainty avoidance, femininity vs. masculinity,
individualism vs. collectivism, long-term orientation
Confucianism, Confucianism dynamics
 GLOBE:
ingroup, in-group collectivism vs. institutional collectivism
organizational culture, national culture, gender egalitarianism,
assertiveness, performance orientation, humane orientation
 Trompenaars, & Hampden-Turner:
universalism vs. particularism, communitarianism, neutral vs.
emotional, diffuse vs. specific, ascriptive vs. achievement,
sequential vs. synchronic time, internal vs. external control
 Hall & Hall:
high vs. low context, spatial orientation,

Chapter 2
polychrome vs. monochrome time
For use with International Human Resource Management 6e ISBN-10: 1408032090
By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr. © Cengage Learning
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Objectives
Learn these key findings and themes:
1. Definitions of culture
2. Cultural concepts
3. Results of various intercultural mgmt. studies:
Hofstede, GLOBE, Trompenaars, & others
4. Reflections on cross-cultural mgmt. research
5. Development of cultures

Chapter 2
For use with International Human Resource Management 6e ISBN-10: 1408032090
By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr. © Cengage Learning
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Definitions of culture

Chapter 2
For use with International Human Resource Management 6e ISBN-10: 1408032090
By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr. © Cengage Learning
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Kluckhohn & Kroeber def. of culture
Culture consists in patterned ways of  Thinking
 Feeling
 Reacting
acquired & transmitted mainly by symbols,
constituting the distinctive achievements of human groups,
including their embodiments in artefacts;

The
essential traditional ideas &
consists of
core of their attached values
culture

Chapter 2
For use with International Human Resource Management 6e ISBN-10: 1408032090
By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr. © Cengage Learning
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Hansen’s 4 elements of culture:
Standardization of 1. Communication
2. Thought
3. Feeling
4. Behavior

Chapter 2
For use with International Human Resource Management 6e ISBN-10: 1408032090
By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr. © Cengage Learning
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Schein’s concept of culture
A culture has 3 levels:

1. Artefacts - visible
2. Values – intermediate level of consciousness
3. Underlying assumptions – invisible,
unconscious

Chapter 2
For use with International Human Resource Management 6e ISBN-10: 1408032090
By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr. © Cengage Learning
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Schein’s 6 underlying assumptions
1. Nature of reality & truth
2. Time dimension
3. Effect of spatial proximity & distance
4. Nature of being human
5. Type of human activity
6. Nature of human relationships

Chapter 2
For use with International Human Resource Management 6e ISBN-10: 1408032090
By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr. © Cengage Learning
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Intro to cross-cultural mgmt. research

Chapter 2
For use with International Human Resource Management 6e ISBN-10: 1408032090
By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr. © Cengage Learning
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Goals of cross-cultural mgmt. studies
 Describe organizational behavior
 Compare between countries & cultures

 Explain & improve interaction between


employees, customers, suppliers or
business in different countries & cultures

Chapter 2
For use with International Human Resource Management 6e ISBN-10: 1408032090
By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr. © Cengage Learning
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The Hofstede study

Chapter 2
For use with International Human Resource Management 6e ISBN-10: 1408032090
By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr. © Cengage Learning
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Hofstede’s 5 culture dimensions
1. Power distance
2. Uncertainty avoidance
3. Femininity vs. masculinity
4. Individualism vs. collectivism
5. Confucianism or long-term orientation

Chapter 2
For use with International Human Resource Management 6e ISBN-10: 1408032090
By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr. © Cengage Learning
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Long-term cultures characterized by:
 Great endurance, persistence in pursuing goals
 Position of ranking based on status
 Adaptation of traditions to modern conditions
 Respect of social & status obligations within limits
 High savings rates & high investment activity
 Readiness to subordinate oneself to a purpose
 The feeling of shame

Chapter 2
For use with International Human Resource Management 6e ISBN-10: 1408032090
By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr. © Cengage Learning
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Short-term cultures characterized by:
 Personal candor & stability
 Avoiding loss of face
 Respect of social & status obligations without
consideration of costs
 Low savings rates & low investment activity
 Expectations of quick profit
 Respect for traditions
 Greetings, presents & courtesies based on
reciprocity

Chapter 2
For use with International Human Resource Management 6e ISBN-10: 1408032090
By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr. © Cengage Learning
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Figure 2.1
Hofstede study: Power distance & individualism vs. collectivism

Chapter 2
For use with International Human Resource Management 6e ISBN-10: 1408032090
By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr. © Cengage Learning
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Table 2.1
Impact of the cultural context on HRM practices

Chapter 2
For use with International Human Resource Management 6e ISBN-10: 1408032090
By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr. © Cengage Learning
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Future Hofstede-style research issues
 Realization of cross-level studies
Consider groups, organizations, & country levels

 Inclusion of cross-cultural differences


Consider intracultural variance

 Inclusion of theoretically relevant moderators


Consider sex, class affiliation, etc.

 Interaction between variables

Chapter 2
For use with International Human Resource Management 6e ISBN-10: 1408032090
By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr. © Cengage Learning
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The GLOBE study

Chapter 2
For use with International Human Resource Management 6e ISBN-10: 1408032090
By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr. © Cengage Learning
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The GLOBE study questions
 Are there leadership behaviors, attributes & org. practices
effective across all cultures?
 Are there leadership behaviors, attributes & org. practices
effective in some cultures only?
 How much do leadership attributes affect the effectiveness
of specific leadership behavior & its acceptance by
subordinates?
 How much do behaviors & attributes in specific cultures
influence the well-being of members in the researched
societies?
 What is the relationship between these socio-cultural
variables & an international competitive capacity
of the various sample societies?

Chapter 2
For use with International Human Resource Management 6e ISBN-10: 1408032090
By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr. © Cengage Learning
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GLOBE’s 8 culture dimensions
1. Institutional collectivism
2. In-group collectivism
3. Uncertainty avoidance
4. Power distance
5. Gender egalitarianism
6. Assertiveness
7. Performance orientation
8. Humane orientation

Chapter 2
For use with International Human Resource Management 6e ISBN-10: 1408032090
By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr. © Cengage Learning
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The Trompenaars & Hampden-Turner study

Chapter 2
For use with International Human Resource Management 6e ISBN-10: 1408032090
By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr. © Cengage Learning
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7 dimensions of Trompenaars & H-T study
a
Relationships 1. Universalism vs. particularism
between 2. Individualism vs.
people communitarianism
3. Emotional vs. neutral
4. Specific vs. diffuse
5. Ascription vs. achievement
Concept of time 6. Sequential vs. synchronic
concept of time

Concept of nature 7. Internal vs. external control

Chapter 2
For use with International Human Resource Management 6e ISBN-10: 1408032090
By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr. © Cengage Learning
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Hall & Hall’s cultural dimensions

Chapter 2
For use with International Human Resource Management 6e ISBN-10: 1408032090
By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr. © Cengage Learning
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Hall & Hall’s 4 dimensions
1. High vs. low context communication
2. Spatial orientation
actual distance between people when communicating

3. Monochrome vs. polychrome time


sequential processes vs. parallel actions

4. Information speed
high or low information flow during communication

Chapter 2
For use with International Human Resource Management 6e ISBN-10: 1408032090
By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr. © Cengage Learning
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The development of cultures

Chapter 2
For use with International Human Resource Management 6e ISBN-10: 1408032090
By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr. © Cengage Learning
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Cultures change
There is increasing
1. International connectedness
2. Global economy coordination
3. Harmonization of laws & regulations
4. Migration

Cultures are not confined to given territories.


This means new challenges for HRM.

 How resistant are cultures to change?


 Generation Y are fast, self-organized & absorbed learners
with distinct work-life balance preferences
 Entire society workforces are aging

Chapter 2
For use with International Human Resource Management 6e ISBN-10: 1408032090
By Peter J. Dowling, Marion Festing, and Allen D. Engle. Sr. © Cengage Learning
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