I.

LISTENING (50 POINTS)

Part 1. For questions 1-5, listen to a telephone conversation about a job vacancy
and decide whether these statements are True (T) or False (F). Write your answers
in the corresponding numbered boxes provided.
1. Steve phones the agency to find out about a permanent post at a call centre.
2. Ellen says the problem with some students is that they arrive late for work.
3. Steve would mainly take calls from customers who want information about their
credit card accounts.
4. Men account for the majority of the total callers.
5. Ellen says that call centre operatives should be both experienced and intelligent.

Your answers
1. 2. 3. 4. 5.

Part 2. For questions 6-12, listen to a report on a medical breakthrough and supply
the blanks with the missing information. Write NO MORE THAN TWO WORDS
taken from the recording for each answer in the space provided.
- According to a research paper published in the 6.________________, for only the
second time in recorded medical history, a man’s HIV infection has gone into
7._________________.
- The London patient, who was positive for the virus that causes AIDS, received a
stem cell transplant as treatment for a type of intractable 8._________________.
- The blood stem cells came from a donor with a mutation that makes cells
9._________________ to an HIV infection.
- This was an attempt to replicate the outcomes achieved in the case of the
10._________________ twelve years ago.
- While this type of treatment is clearly not practical to treat all people around the
world living with HIV, it helps researchers find out 11._________________ which
may bring about the ultimate development of a cure for HIV.
- This breakthrough allows HIV patients to stop taking 12._________________ which
is quite burdensome from both economic and health perspective.

Part 3. For questions 13-17, listen to a radio interview in which a choreographer,

Alice Reynolds, discusses a dance programme and choose the correct answer A, B,
C, or D which fits best according to what you hear. Write your answers in the
corresponding numbered boxes provided.
13. How is the programme designed to help youngsters?
A. by getting them to talk about their feelings
B. by encouraging them to loosen up
C. by enabling them to convey their thoughts.
D. by giving them a way to entertain themselves
14. When talking about the nature of communication, Alice reveals that

1
A. teenagers are quick to react to a number of emotions.
B. people who learn to show how they feel can articulate better.
C. shy youngsters find the programme more useful than others.
D. young people have a lot of pent up negative emotions.
15. What aspect of the programme encourages teenagers to face their troubles?
A. the social side of dance
B. the freedom of the movement
C. the obligation to interact
D. the release of feelings
16. Alice contrasts professional and amateur dancers in order to
A. highlight the usefulness of the programme.
B. emphasise the use of emotions in dance.
C. illustrate the difference between teaching styles.
D. explain the ability to recognise feelings.
17. What point does Alice make about the study into a person’s personality?
A. It found that certain types of people dance better than others.
B. Personality has a bearing on people’s willingness to participate.
C. Who people are can be recognised through their movements.
D. It revealed that most people try to hide their true nature.

Your answers
13. 14. 15. 16. 17.

Part 4. For questions 18-25, listen to a talk about 5G technology and supply the
blanks with the missing information. Write NO MORE THAN THREE WORDS
taken from the recording for each answer in the space provided.
- 5G is expected to revolutionise the network and communications industry by largely
operating on the cloud, thereby lessening the need for 18._________________.
- On 5G 19._________________ would be approximately 400 times faster than a
blink of the eye.
- With fast and reliable data transmission, 5G would serve as the
20._________________ for the Internet of Things; take autonomous vehicles as an
example.
- An innovative aspect of the 5G architecture will be its reliance on 21.
_________________ which allows multiple independent virtual networks to be
created. This development helps 5G provide a far more personalised web experience,
and organisers of big events like 22._________________ can take advantage of this to
improve visitors’ online experience.
- One of the biggest conundrums facing network operators is the inevitable growth of
infrastructure 23. _________________.

2
- China has started conducting 24._________________ of 5G telecommunications
equipment as it aims to get a head start in the race to lead the next generation of
cellular phone systems. Much of the West, however, will adopt a more gradual
approach with 25._________________ growth strategy.