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REVIEWER

HRMT 50A

Managers and Changes in the Workplace


Changes in the workplace require managers to be prepared to manage
challenges rather than to manage solutions

3 DIFF LEVELS OF CHANGE SKILLS


1 . FLEXIBILITY – can react quickly and positively to sudden disruptions of routine
processes.
2. EFFICIENCY IMPROVEMENT - pro-actively make continuous improvements to
current routine.
3. ADAPTABILITY - deliberately seize new changes in the environment surrounding the
organization to create new products,
services and processes.

Pros and Cons of Change


UPSIDE OF CHANGE
• Renewed energy and enthusiasm
• new goals to reach for
• reason to stay on the job and be
challenged.
• With following effects on
organization:
• New approaches to and resources
for effective decision-making.
• Better suited for challenges and
future problem solving

DOWNSIDE OF CHANGE
• Fatigue
• Apathy
• Irritability
• With the following effects on
organization:
• Poor decision making
• Reduced trust and possible
sabotage
• Decreased honesty and directness

Forces Reshaping Organizations


•Globalization
•Changes in Information-Processing
Technologies
•Demands on Organizational Processes
•Emerging Organizational Structure

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