Managers must be prepared to manage challenges rather than solutions as changes in the workplace require three levels of change skills: flexibility to react to disruptions, efficiency improvement to make continuous improvements, and adaptability to seize new opportunities. While change can renew energy and challenge employees, it can also cause fatigue, apathy and irritability which can negatively impact decision-making, trust, and honesty within an organization. Forces reshaping organizations include globalization, new technologies, demands on processes, and emerging structures.
Managers must be prepared to manage challenges rather than solutions as changes in the workplace require three levels of change skills: flexibility to react to disruptions, efficiency improvement to make continuous improvements, and adaptability to seize new opportunities. While change can renew energy and challenge employees, it can also cause fatigue, apathy and irritability which can negatively impact decision-making, trust, and honesty within an organization. Forces reshaping organizations include globalization, new technologies, demands on processes, and emerging structures.
Managers must be prepared to manage challenges rather than solutions as changes in the workplace require three levels of change skills: flexibility to react to disruptions, efficiency improvement to make continuous improvements, and adaptability to seize new opportunities. While change can renew energy and challenge employees, it can also cause fatigue, apathy and irritability which can negatively impact decision-making, trust, and honesty within an organization. Forces reshaping organizations include globalization, new technologies, demands on processes, and emerging structures.
Changes in the workplace require managers to be prepared to manage challenges rather than to manage solutions
3 DIFF LEVELS OF CHANGE SKILLS
1 . FLEXIBILITY – can react quickly and positively to sudden disruptions of routine processes. 2. EFFICIENCY IMPROVEMENT - pro-actively make continuous improvements to current routine. 3. ADAPTABILITY - deliberately seize new changes in the environment surrounding the organization to create new products, services and processes.
Pros and Cons of Change
UPSIDE OF CHANGE • Renewed energy and enthusiasm • new goals to reach for • reason to stay on the job and be challenged. • With following effects on organization: • New approaches to and resources for effective decision-making. • Better suited for challenges and future problem solving
DOWNSIDE OF CHANGE • Fatigue • Apathy • Irritability • With the following effects on organization: • Poor decision making • Reduced trust and possible sabotage • Decreased honesty and directness
Forces Reshaping Organizations
•Globalization •Changes in Information-Processing Technologies •Demands on Organizational Processes •Emerging Organizational Structure
Summary: Who Moved My Cheese?: An A-Mazing Way to Deal with Change in Your Work and in Your Life by Spencer Johnson M.D. and Kenneth Blanchard: Key Takeaways, Summary & Analysis