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The concept of Triple-A Supply Chain was proposed by Professor Hau L Lee.
Professor Hau L Lee is the Thoma Professor of Operations, Information and
Technology. Professor Lee's areas of specialization include global supply chain
management,entrepreneurship and innovations in developing economies, and value
chain strategy.
According to Lee, H case study its totally on efficient supply chains possess three
very different qualities-agility, adaptability and alignment- these all stages in
“Triple-A Supply Chain”
1. Agility
Objective:
Method:
Continuously provide supply chain partners with data on changes in supply and
demand so they can respond promptly.
Collaborate with suppliers and customers to re design processes, components,
and products in ways that give you a head start over rivals.
Finish products only when you have accurate information on customer
preferences.
Keep a small inventory of inexpensive, non bulky product components to
prevent manufacturing delays.
Nokia and philips Example
In March 2000, a facility of Philips in Albuquerque, New Mexico, went up in
flames.
Philips couldn’t supply Radio Frequency (RF) Chips to Nokia or Ericsson.
Nokia’s Response Back up suppliers demanded only 5 days lead time.
Ericsson’s Response: Started an expedition to find a suitable supplier.
The Aftermath: Nokia stole the market share from Ericsson Ways to make a
company Agile.
The objective of aligning a supply chain is to establish incentives for supply chain
partners to improve performance of the entire chain.
Provide all partners with equal access to forecasts, sales data, and plans.
Aligned
1. Exchange information and knowledge freely with vendors and customers. 2. Lay
down roles, tasks and responsibilities clearly for suppliers and customers.