Interview Preparation

 Brief idea about your IT Experience

 What kind of issues you were handling in your previous experience?
 I am one of the users at your site and trying to login that says trust relation error? What could
be the possible problem and how will your solve it?
 What are common internet issue faced by the users? Connection related?
 How will you connect network printer?
 What are common issues with printers?
 Difference between LAN and WAN?
 How would you use ipconfig in CMD?
 What all ticketing tools have you used? Experience with service now?
 What are the difference between requests and incident? Please give some examples
 What is DHCP and Static IP?
 Have you worked with Office 365?
 How will you add a new user in shared mailbox?
 What is your experience with SCCM? How will you deploy windows or software?
What are the common issues while installing windows
 Difference between Legacy and UEFI in BIOS?
 Difference between OST and PST file in outlook?
 Experience with ticketing tool? And experience with Service Now?
 Please explain how will you solve the blue screen of death (BSoD)?
 If I am reimaging a laptop, every time I connect the cable & it assign the IP address & it starts
downloading files & it gives an error?
 Can you install a software from SCCM?
 Do you have any experience with network printer?
 How much space is required to install windows 10 in a device?
 Have you configured IP-phone? Will you use IP address or Mac address?
 Do you know how to crimp network cable? What are colour code for cross cable?
 Have you provided VPN troubleshooting?