Gestão da Qualidade

The acronym SMART highlights a different aspect of your desired outcome.

Regardless if your goals are personal or professional, writing them down will
help you achieve them. Using a process like SMART ensures that you don't
miss any critical details and allows for a clear objective if you're working on
your goals with a team.
O que é qualidade?
Make your goals specific and narrow for more effective planning. Be as
clear and specific as possible with what you want to achieve.**Example**: - I
want to pay off $10,000 business debt
Preço / Custo
Garantias
A ilusão
Define what evidence will prove you're making progress and reevaluate
when necessary.**Example**:- We can measure progress by monitoring our
cash accounts and break down how we are doing month to month.
O que o cliente espera
O que o Serviço / Produto, entrega
Os Problemas
Make sure you can reasonably accomplish your goal within a certain
timeframe.**Example**:- We will achieve this by spending less on growth-
goal items and will work to encourage vendors to pay on time in full.
Juntar e Analisar os dados
Tomada de decisão
Aplicar o processo mais adequado
Se precisa Melhorar algum processo