BRIAN SMITH

 
South Amboy NJ
908-839-2273
btsmith21216@gmail.com

SUMMARY
Results driven Customer Service and Data Entry professional. Highly organized with good problem-solving and
decision-making abilities
SKILLS
 Microsoft Office  Customer Service Excellence
 Data Entry  Social Media Channels
 Onboarding and Orientation  Fundraising
 Teamwork and collaboration  Event Planning and Promotion
EXPERIENCE

MAIN STREET THEATRE

OLD BRIDGE, NJ
TEAM LEAD (part-time) 01/2013 to Present
 Onboarded new team members
 Prepared guest brochures and finalized with managers
 Documented production levels and materials used to keep management informed
 Offered training and support to keep team members motivated and working toward objectives
 Helped prepare stages, move props, and break down stages to support smooth productions
 Studied and memorized scripts to learn lines and cues

OUTBACK STEAK HOUSE

OLD BRIDGE, NJ
HOST 12/2019 to 03/2020
 Greeted and welcomed customers, entered open table availability in computer system
 Managed the computer system seating chart to determine seating changes for dining availability
 Scheduled reservations and notified servers and managers of large groups to prepare seating in advance
 Tracked seated guests and available seating using computer-based and mobile reservation software
 Answered telephone to provide dining information and take reservations
 Answered questions and recommended specials to increase profits

SUMMER FRIENDS CAMP

MATAWAN, NJ
COUNSELOR 05/2019 to 08/2019
 Scheduled and organized camp activities
 Responded to guest inquiries and requests in a timely, friendly manner
 Updated Calendar of Events
 Attended staff meetings and provided activity updates to the team
EDUCATION AND TRAINING

 University of Hartford, West Hartford, CT 2019

 College Credits – Theater Arts