Resume of

JEFFREY MANUEL MACALINO

6972 Mt. Bulusan St., Talimundok, Dau,
Mabalacat City, Pampanga
Email: jmmacalino@gmail.com
Mobile No.: 09814712587

WORKING EXPERIENCE
Oct 2019 to Customer Support Representative
Feb 2020
(4 months)
Alorica Philippines Inc. – (UPS – Canada)
SM Clark Tech Hub 6
Malabanias, Angeles City, Pampanga
Feb 2019 to Technical Support Representative
May 2019
(3 months)
Sutherland Global Services – (Amazon Chat Support)
Clark Freeport Zone
Mabalacat, Pampanga
Jan 2015 to High School Teacher
Jan 2019
Mabalacat Community High School
Department of Education - Division of Mabalacat City
Rizal St., Dolores, Mabalacat, Pampanga
● Subjects taught: Mathematics, Computer Hardware Servicing, Visual Graphics and
Design
Sept 2010 to High School Teacher
Dec 2014
Duquit High School
Department of Education - Division of Mabalacat City
Duquit, Mabalacat, Pampanga
April 2010 to Technical Support Representative
Aug 2010
(4 months)
Convergys Services Phils. Inc.- (Dell SMB Chat Support)
Former Stream Global Services
Clark Freeport Zone
Mabalacat, Pampanga
July 2009 to Laboratory Custodian
April 2010
St. Mutien College
A Member of the Saint Anthony College of Technology System
Dau, Mabalacat, Pampanga
Nov. 2008 to High School Teacher
April 2010
St. Mutien College
A Member of the Saint Anthony College of Technology System
Dau, Mabalacat, Pampanga
June 2008 to Customer Service Representative
Aug 2008
(2 months)
Teletech Customer Care- (T-mobile Flexpay)
SM City Pampanga
City of San Fernando, Pampanga

TRAINING EXPERIENCE / SEMINAR ATTENDED

2017 Microsoft Office
Microsoft Ambassador for Education
Holy Angel University, Angeles City, Pampanga
● Advanced Microsoft Office Skills (Word, Excel, PowerPoint, OneNote, etc.)
● Train teachers in integrating Microsoft Office in their lessons
2014 TESDA: Technical Education and Skills Development Authority
National Certification II
Systems Plus College Foundation, Angeles City, Pampanga
● Computer Hardware Servicing - NC II
2014 TESDA: Technical Education and Skills Development Authority
National Certification III
Systems Plus College Foundation, Angeles City, Pampanga
● Visual Graphics and Design - NC III
EDUCATION
2011 to 2012 Master of Arts in Education Major in Mathematics - 33 Units
Pampanga State Agricultural University
MAGALANG, PAMPANGA
2004 to 2008 Bachelor in Secondary Education Majoring in Mathematics
Limay Polytechnic College
LIMAY, BATAAN
2001 to 2003 Diploma in Computer System and Networking Technology
AMA Computer Learning Center
Balanga, Bataan
1996 to 2000 Secondary Education
Bataan Polytechnic State College
Balanga, Bataan
1990 to 1996 Elementary Education
St. Michael Elem. And Kindergarten School
Orion, Bataan

AWARDS RECEIVED
2008 Best Student Teacher in Mathematics
Limay Polytechnic College
Demo performance using multimedia presentation in Flash Format
2008 Artist of the Year
Limay Polytechnic College
Annual Layout
2007 Artist of the Year
Limay Polytechnic College
School Papers Layout (Lay-out Artist/LAMPARA – Official Publication of Limay Polytechnic College)
2006 Champion of Computer Quiz Bee
Limay Polytechnic College
Computer Knowledge
2006 Champion Math Wizard
Limay Polytechnic College
Mathematics Accuracy
2002 Certificate of Excellence in Networking-Cisco Local Area Network
AMA Computer Learning Center
Specializes in Cisco Router 1600 series configuration and installation.
2002 Certificate of Excellence in Fundamentals of Electronics and Electricity
AMA Computer Learning Center
Build a logical circuit using different kinds of IC.

PERSONAL BACKGROUND
Birthplace : Limay, Bataan
Birthdate : January 31, 1984
Sex : Male
Status : Married
Height : 5’9”
Weight : 250 lbs

JEFFREY MANUEL MACALINO

Applicant