Professional Documents
Culture Documents
Members:
Rija Shakoor
Sanober Shoaib
Laiba Shamim
Dynamics of Behavior
in Organizations
Employees and managers bring their
individual differences to work each day
Differences in attitudes, values,
personality and behavior influence
Organizational Citizenship
Tendency of people to help one another
and put in extra effort that goes beyond
job requirements to contribute to the
organization’s success
Attitudes
Attitudes determine how people
-Perceive the work environment
-Interact with others
-Behave on the job
Perception
Cognitive process people use to make
sense out of by environment
Attributions
As people organize what they perceive,
they often draw conclusions
Personality
Set of characteristics that underlie a
relatively stable pattern of behavior in
response to ideas, objects or people in
the environment
Emotional Intelligence
Self-Awareness
Self-Management
Social-Awareness
Relationship-Awareness
Locus of Control
Tendency to place primary responsibility
for one’s success or failure either within
internally or externally
Problem Solving Styles
Gathering Information
-Sensation
-Intuition
Evaluate Information
-Thinking
-Feeling