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7.164. The final exam in a one-term statistics course is taken in the December exam period.

Students who are sick or have other legitimate reasons for missing the exam are allowed to
write a deferred exam scheduled for the first week in January. A statistics professor has
observed that only 2% of all students legitimately miss the December final exam. Suppose that
the professor has 40 students registered this term.
a. How many students can the professor expect to miss the December exam?
b. What is the probability that the professor will not have to create a deferred exam?

7.172. University and college students are relatively confident about finding a job after
graduation. According to a Gallup survey, 50% of students say now is a good time to find a
quality job. Suppose you randomly select 10 students and ask about their future job prospects.
a. What is the probability that 6 of them believe that now is a good time to find a quality
job?
b. Calculate the probability that at least 8 believe that now is a good time to find a quality
job?
c. Calculate the probability that 4 or fewer believe that now is a good time to find a quality
job?

7.176. Most Miami Beach restaurants offer “early-bird” specials. These are lower-priced
meals that are available only from 4 to 6 P.M. However, not all customers who arrive between
4 and 6 P.M. order the special. In fact, only 70% do.
a. Find the probability that of 80 customers between 4 and 6 p.m., more than 65 order the
special.
b. What is the expected number of customers who order the special?
c. What is the standard deviation?

8.102. A bank wishing to increase its customer base advertises that it has the fastest
service and that virtually all of its customers are served in less than 10 minutes. A
management scientist has studied the service times and concluded that service times are
exponentially distributed with a mean of 5 minutes. Determine what the bank means when
it claims “virtually all” its customers are served in less than 10 minutes.

8.110. A Jiffy Lube franchise manager is concerned about the amount of time it takes for
the technicians to change the oil and filters of cars. The current mean time for the complete
operation is 18 minutes. Determine the mean time necessary to reduce the probability that a
job takes longer than 30 minutes to 10%.

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