IN HOUSE TRAINING

For
ISO/TS 16949 Core Tools

PROPOSAL
For

Tigges Fastener Technology (M) Sdn. Bhd.

Lot. 197067, Jalan Klebang 1/6,
Zon Perdagangan Bebas Kinta,
31200 Chemor, Perak.
Tel: 605-2911 040 Fax: 605-2911 050
Attn: Mr. Leong Moon Seng

Training Duration: refer to outline

(Reference No. : TPA-

TPA-14/PROJ/1
/PROJ/1/4310)
310)

ISO 9001:2008 QMS ISO 9001:2008 ISO14001:2004 OHSAS 18001:2007 Approved Food PSMB Approved
Certificate-Register-No: Certificate-Register Certificate-Register- Certificate-Register- Handler Training No.:78
M 101026.09 No: H1210068 No: H111014 No: H111014 Centre

PRIVATE AND CONFIDENTIAL

Total Performance Advancement Consultancy Sdn Bhd (614036-K)
25-M, Jalan PJS 11/2, Taman Subang Indah, 46000 Petaling Jaya, Selangor
Tel : 603-56217181, 603-56337181 Fax : 603-56214181, 603-56334181
Website : www.tpaconsultancy.com

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 IN HOUSE TRAINING PROPOSAL
Training Description: Advanced Product Quality Planning (APQP)
Objectives: Go step by step through APQP. This one-day overview course will help you understand
what must be done to comply with the communized guidelines for product quality planning
and the preparation of control plans. It will also describe the tools, procedures, and
reporting requirements specified in the APQP/CP reference manual. A working knowledge
of control plans is recommended prior to attending this course.
Who should attend: ISO/TS 16949 internal auditors / second-party auditors
Anyone interested in learning more about APQP
Anyone involved in product quality planning activities
Anyone involved in the implementation of ISO/TS 16949
Program Details: Time Topics covered
9:00am-5:00pm Purpose of APQP and the relationship among key APQP
deliverables
Importance of the key APQP activities and the skills to
implement APQP
Overview of APQP phases, processes and corresponding
milestones.
● Phase 1 - Plan and define
● Phase 2 - Product design and development
● Phase 3 - Process design and development
● Phase 4 - Product and process validation
● Phase 5 - Production, feedback assessment and
corrective action, Kaizen
Identify appropriate activities for each phases of APQP and the
relationship between APQP and ISO/TS 16949 elements.

Duration: 1 day
Date: 22 March 2014
Professional Fees: RM 2,500.00 (max 20 pax)
Trainer details: The course is presented by TPA’s Qualified Management System Consultants.
Terms: TPA will appoint suitable qualified trainer and provide a copy of delegates
manual for client’s own duplication purposes.
Client shall arrange venue for training, lunch & refreshments, duplication of
delegates manual, arrange for necessary equipments/tools as appropriate
Payment: 100% upon Confirmation; or latest on the day of training

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 IN HOUSE TRAINING PROPOSAL
Training Description: Failure Mode and Effects Analysis (FMEA)
Objectives: This one-day overview implementation course covers the common set of
requirements that should be used by suppliers to implement failure mode and
effects analysis techniques into design and manufacturing processes.
Who should attend: ISO/TS 16949 internal auditors / second-party auditors
Anyone interested in learning more about APQP
Anyone involved in developing design and/or process FMEAs
Anyone involved in the implementation of ISO/TS 16949
Program Details: Time Topics covered
9:00-12:30pm Purpose of FMEA
Review of reporting requirements and associated
forms, evaluation criteria
Development of recommended actions and
follow-ups
FMEA linkages to ISO/TS 16949
Examples of process and design FMEAs
12:30-1:30pm Lunch
1:30-5:00pm Linkage of the design FMEA and control plan
Linkage of the process FMEA and control plan
Characteristics of an effective FMEA and control
plan
Identifying of Special product & process
characteristics
Workshop & Presentation
Duration: 1 day
Date: 5 April 2014
Professional Fees: RM 2,500.00 (max 20 pax)

Trainer details: The course is presented by TPA’s qualified Management System Consultants.
Terms: TPA will appoint suitable qualified trainer and provide a copy of delegates
manual for client’s own duplication purposes.
Client shall arrange venue for training, lunch & refreshments, duplication of
delegates manual, arrange for necessary equipments/tools as appropriate
Payment: 100% on Confirmation

Page 3 of 8
 IN HOUSE TRAINING PROPOSAL

Training Description: Statistical Process Control (SPC)

Objectives: This one-day course will develop your understanding of key SPC methodologies as
needed within ISO9001 or TS 16949 or TE requirements through group activities and
individual participation. After taking this course, you will leave with the ability to identify
the need for SPC tools within ISO 9001 or TS 16949 or TE required activities; select the
appropriate tool for an identified purpose or recognize a more complex methodology;
apply the selected tools; interpret the results of the application; and make correct
decisions based on the interpretation. This "hands-on" course will provide you with both
functional and applicable skills.
Who should attend: Quality managers / Quality team leaders
ISO9001 or TS 16949 internal auditors / second-party auditors
Anyone interested in learning more SPCs.
Anyone involved in the implementation of ISO9001 or TS 16949
Anyone involved in the engineering, manufacturing, quality control or sales of a product
Program Details: Time Topics covered
9:00-12:30pm Background of SPC
Prevention versus detection
Common and special causes of variation
Control charts for variable data
X-bar and R charts
Individual and moving range charts
Process capability studies – Ppk / Cpk
Examples of SPC
12:30-1:30pm Lunch
1:30-5:30pm Control charts for attribute data
Attribute charts:
- proportion nonconforming (p) charts and nonconformities (c)
charts & Process stability
Process capability analysis
Workshop & Presentation
Duration: 1 day
Date: 12 April 2014
Professional Fees: RM 2,500.00 (max 20 pax)
Trainer details: The course is presented by TPA’s qualified Management System Consultants.
Terms: TPA will appoint suitable qualified trainer and provide a copy of delegates manual for
client’s own duplication purposes.
Client shall arrange venue for training, lunch & refreshments, duplication of delegates
manual, arrange for necessary equipments/tools as appropriate
Payment: 100% upon Confirmation

Page 4 of 8
 IN HOUSE TRAINING PROPOSAL
Training Description: Measurement Systems Analysis (MSA)
Objectives: This one-day course will develop your understanding of the MSA Reference
Manual through group activities and individual participation. In general, you will
gain an understanding of the MSA Reference Manual and its impact on quality
systems. You will leave with an understanding of the elements of the MSA and
the relationship of MSA to a quality system, and also gain insight into
organizational applications, categories of measurement system variation, and
Gage Repeatability and Reproducibility. MSA has direct application to ISO/TS
16949 and the TE Supplement.
Who should attend: Quality managers / Quality team leaders
ISO/TS 16949 1st, 2nd, 3rd party auditors
Anyone involved in developing MSA
Anyone involved in the implementation of ISO/TS 16949
Program Details: Time Topics covered
9:00-12:30pm Categories of measurement error
Measurements systems and the measurement
process
Measurement system study and planning
Bias, Linearity, Stability, Repeatability,
Reproducibility
Measurement system analysis and studies –
Graphical & Numerical Analysis
Examples of MSA
12:30-1:30pm Lunch
1:30-5:30pm Measurement studies for attributes
Workshop
Duration: 1 day
Date: 10 May 2014
Professional Fees: RM 2,500.00 (max 20 pax)

Trainer details: The course is presented by TPA’s qualified Management System Consultants.
Terms: TPA will appoint suitable qualified trainer and provide a copy of delegates
manual for client’s own duplication purposes.
Client shall arrange venue for training, lunch & refreshments, duplication of
delegated manual, arrange for necessary equipments/tools as appropriate
Payment: 100% upon Confirmation

Page 5 of 8
 IN HOUSE TRAINING PROPOSAL
Training Description: Production Part Approval Process (PPAP)
Objectives: This one-day overview course describes the procedures, reporting requirements
and activities specified by the Production Part Approval Process manual.
Who should attend: Quality managers / Quality team leaders
ISO/TS 16949 1st, 2nd, 3rd party auditors
Anyone involved in development and submission of packages
Anyone involved in the implementation of ISO/TS 16949
Program Details: Time Topics covered
9:00-12:30pm Submission and specific requirements for part
approval
Records sample retention and part-submission
status
Review of blank forms in PPAP manual
Examples of PPAP
12:30-1:30pm Lunch
1:30-5:30pm Workshop
Duration: 1 day
Date: 31 May 2014
Professional Fees: RM 2,500.00 (max 20pax)
Trainer details: The course is presented by TPA’s qualified Management System Consultants.
Terms: TPA will appoint suitable qualified trainer and provide a copy of delegates
manual for client’s own duplication purposes.
Client shall arrange venue for training, lunch & refreshments, duplication of
delegated manual, arrange for necessary equipments/tools as appropriate
Payment: 100% upon Confirmation

Page 6 of 8
 TERMS & CONDITIONS OF TRAINING SERVICES

1. TPA will appoint suitable qualified trainer and provide a copy of delegates training handouts for client’s own
duplication purpose.. Acceptance Letter/s or Purchase Order/s must be faxed or emailed to TPA at least 10 working
days in advance of the training date to ensure a smooth outcome in the preparation of the Training.

2. Client shall prepare 100% payment upon Confirmation and before training conducted and to hand over
the payment to the Trainer before or during the day of Training.

3. Client shall arrange venue for training, lunch & refreshments, duplication of delegates training
materials, arrange for necessary equipments / tools as appropriate i.e. LCD / overhead Projector,
writing white board, photocopying services, one ream of writing material, ballpoints, marker points and
etc.

4. Training To be conducted at Clients’ premises.

5. Client shall not distribute documents or information received from TPA consultant(s) to any third party
and or public without prior consent from TPA.

6. There is no assurance from TPA that the unpredictable improvements will be realized, since the
unforeseen variables beyond its sphere of control may arise during the execution of the project.

7. If any cancellation or postponement** notification given to TPA is less than 10 days, a fee of RM1000
per day will be charged to the client. If the Training is not within Klang valley, an extra cost on
accommodation and flight ticket booking will be added.

** Applies to all customer, regardless Klang Valley or outstation.

Page 7 of 8
ACCEPTANCE

I,………………………………………………………., of Tigges Fastener Technology (M)

Sdn Bhd confirms to award the Training (Ref No: TPA-14/PROJ/1/4310) to Total
Performance Advancement Consultancy Sdn. Bhd.; subject to the Terms and Conditions
contained herein.

APQP, FMEA, SPC, MSA, PPAP

Training Course :
RM12,500.00
Training Fee (RM) :

Training Date :

Training Venue :

…………………………………… …………………………………..
Authorized Signature Company’s Stamp

Position : Date :

For Total Performance Advancement Consultancy Sdn. Bhd.

…………………………………….
KC Lee
Managing Director
2 January 2014
CC: Vivien Lim (016-2180 897)

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