Service Note PF-10109

Automatic Data Purge Setting can Corrupt the Operating

State
Issue: 2
Product: PathFinder 350S
Part No.: PS-U-A501
PS-U-A505
PS-U-A506
PS-U-A507
PS-U-A508
PS-U-A509
PS-U-A530
PS-U-A531
Ref Doc (MPI / ECO): ECO2056

Introduction
The Automatic data purge setting is the number of days operating data is kept in the logs. The default
time is 14 days, which is not usually modified.

The Automatic data purge setting is only accessible to administrators. Changing the Automatic data
purge setting while the PathFinder 350S is running will also change the initial operating state in the
system configuration.

There is no fault if the Automatic data purge setting is changed while the PathFinder 350S is stopped.

No symptom is found until the next time the PathFinder 350S is powered on.

Note: This fault will be rectified in a future software release.

Description
The only symptom of this error (shown below) is observed at startup. The operator may report the Tray
Status is blank and they can't press the Play button.
Stopping and starting the PathFinder 350S has no effect.

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Serial numbers affected
All PathFinder 350S systems with a Work Cell Controller version up to and including V3.0.0

Repair level Criticality level

Level 2: On site by Service Engineer If Required

Part requirement
This Service Note is non-mandatory, parts should be purchased as replacements when required.

Parts required or modified

None

Repair procedure
1. Attach the USB keyboard and mouse to the PathFinder 350S.
2. Minimise the GUI by pressing F11.
3. Close all open windows including the Workcell Controller.
4. Open My Computer, and navigate to C:\WCC\
5. Make a backup of the file called us3.cfg (right click on the us3.cfg file and select copy, then paste
using Ctrl+V to create a files called "Copy of us3.cfg").
6. Open us3.cfg in notepad by double clicking on the file.
7. Perform a search (by selecting edit, then find)for the word state.

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1. This search will find three lines which read.. <property name="State" value="7"/> . Note the
actual value may vary.
2. For all three lines change the value to "3"... <property name="State" value="3"/>
3. Save and close us3.cfg (select file, then save).
4. Restart the PathFinder 350S.

Post repair checks

After login, the Home Page should display the Tray State as normal, and the Play button should be
selectable.

Attachment

Aim Lab Pty Ltd, ABN 76 009 938 498

10-22 Hornibrook Esplanade, Clontarf. Queensland 4019, Australia.
P: +61 7 3105 5005 USA: 888 798 0538
F: +61 7 3283 7922 USA: 888 325 4549
E: aimlab@aimlab.com
Authored by Matt Alder Approved by Steve Scrimgeour on 11/03/2010

Aim Lab - Printed: 11/03/2010, 03:55:08 PM. Page 3