a person passes on information concerning wrongdoing, such as corruption, sexual harassment. The person is usually closely associated with the organization, often an employee, but also sometimes a supplier or a customer. TYPES OF Whistle-blowing INTERNAL WHISTLE- BLOWING
Happens when the
employee reports company misconduct to another person within the organization. EXTERNAL WHISTLE- BLOWING
Is the practice of reporting a
business' misconduct or corruption to an outside source, such as the police, a legal firm, or the media. ETHICS IN Whistle-blowing ETHICS OF WHISTLE-BLOWING
Whistle-blowers may be applauded as
models of honor and integrity discovery of illegal activities before the situation is revealed in the media could potentially save organizations millions of dollars discovery of potential harm to consumers offers imeasurable benefit to the general public ETHICS OF WHISTLE-BLOWING
In contrast to perceptions of whistle-blowers
being brave and praiseworthy, they are considered to: Be motivated by money or personal egos have breached the trust and loyalty they owe to their employers WHEN IS WHISTLE- BLOWING Ethical? ETHICAL WHISTLE-BLOWING MUST MEET 5 CONDITIONS:
1.) When a company, through a product
or decision, will cause serious and considerable harm to the public (as consumers or bystanders), or break existing laws, the employee should report the organization. ETHICAL WHISTLE-BLOWING MUST MEET 5 CONDITIONS:
2.) When the employee identifies a
serious threat of harm, he or she should report it and state his or her moral concern. ETHICAL WHISTLE-BLOWING MUST MEET 5 CONDITIONS:
3.) When the employee's immediate
supervisor does not act, the employee should exhaust the internal procedures and chain of command to the board of directors. ETHICAL WHISTLE-BLOWING MUST MEET 5 CONDITIONS:
4.) The employee must have
documented evidence that is convincing to a reasonable, impartial observer that his or her view of the situation is accurate, and the evidence that the firm's practice, product or policy seriously threatens and put in danger the public or product user. ETHICAL WHISTLE-BLOWING MUST MEET 5 CONDITIONS:
5.) The employee must have valid
reasons to believe that revealing the wrongdoing to the public will result in the changes necessary to remedy the situation. WHEN IS WHISTLE- BLOWING Unethical? WHISTLE-BLOWING MUST BE QUESTIONED IF: Motivation is the opportunity for financial gain or media attention Employee is carrying out a vendetta against the company Key point: better be very sure of your facts and your evidence better be irrefutable before blowing the whistle. DUTY TO Respond Employees are becoming increasingly willing to respond to any questionable behavior they observe in the workplace responding to whistle-blowers means addressing their concerns and not firing them prior to 2002, legal protection for whistle-blowers existed only through legislation that did not offer any safeguards against retaliation aimed at them The Whistleblower Protection Act Addressed the issue of retaliation against federal employees Imposed specific performance deadlines in processing complaints Guaranteed anonymity of the whistle- blower Required prompt payment of any portion of the settlement entitled to the whistle- blower Duty to Respond Mechanism that employers need to put in place :
1. A well-defined process to document how
such complaints are handled 2. an employee hotline to file such complaints 3. A prompt and thorough investigation of all complaints 4. A detailed report of all investigations.
Addressing the Needs of
Whistle-Blowers Well-defined process to document how whistle-blower complaints are handled Whistle-blower hotline: Telephone line by which employees can leave messages to alert a company to suspected misconduct without revealing their identity prompt and thorough investigation of all complaints detailed report of all investigations While the importance of whistleblowing is evident, adopting a whistleblower policy is not something a business should rush into recklessly; a poor policy can cause just as much headache for a business as no policy at all. For example, your policy should address points including: 1. The types of issues that should be reported. Give examples, such as accounting fraud, contract fixing, corrupt payments, racial discrimination, sexual harassment, office bullying, theft of company data, and so forth — and always include a disclaimer of “and anything else that you believe to be misconduct.” 2. Employees’ duty to report misconduct. In most cases, you’ll want to specify that employees must report troubling misconduct they see, even if they are not direct victims of the behavior at issue. 3. The option to report anonymously. By providing an anonymous reporting channel, you give employees somehow implicated in misconduct but wanting to come clean a path to do that. 4. Protection from retaliation. Either as part of your general whistleblower policy, or as a company policy on workplace civility, stress that retaliating against coworkers for submitting a whistleblower report is strictly prohibited, and can result in disciplinary action including termination Whistle Blowing as a Last Resort There is a certain way you go about handing a situation that you do not agree with. You do not have to put your career and financial stability in risk just to be honorable and courageous by reporting it, and speaking out about it. The company should have in place a person or a department that deals with situations exactly like these ones. Becoming a whistle blower and taking your story public should be your absolute last resort. You should be able to have a department to talk to about the concern you have. At this point it is in the hands of that person or department to do with the complaint as they see fit. If the complaint isn’t taken seriously or otherwise ignored, it is then that you take your story public. Schelosky Navarro