Values Integration Paper

Kelly Wilson

SBU 405

December 10, 2022

 There are many challenges in the healthcare industry. One of the most difficult ones is related to

cooperate leadership and dealing with change. The organizations that adapt to the change will be the

survivors in the industry. One of the most important elements of adaptation is having a strong

organizational culture so that everyone from the top down knows the true value and principles.

Leadership intangibles consist of four values:

Humility, compassion, kindness, and generosity.

Humility is the most important of the four in our reading of the book, Intangibles. We can think of

humility as being modest or a low view of a person’s importance. This is the value you want in a leader.

Without humility, you are unable to learn.

Compassion also creates an effective leader. If you combine humility with ambition, you get a

humbitious leader. Compassion is so important in all aspects of healthcare. A nice person will go further

than one who is not nice or doesn’t have a smile on their face.

Kindness is on the same level of the compassion. In compassion you truly have to want to do something

or a nice gesture in helping someone. Kindness just should come to you in your everyday life to make

things go smoother in all aspects of work, life, and family.

Generosity involves the quality of being kind to a person.

All these qualities have proven that with these, you will be a better leader and advance in your position

or wherever you are in life.

Seton Hill have four values in their mission statement:

These include providing, creating, counting, and supporting.

Their job as a university is providing services and learning opportunities that transform students into

independent, lifelong learners and ethical users of information.

Creating a welcoming environment which fosters critical thinking and reflection and encourages inquiry

in the Catholic intellectual tradition.

Collecting, organizing, and providing access to a variety of information resources both locally and in

globally networked collections.

And supporting the use of emerging technologies.

These all coincide in making you a better healthcare manager and professional. Some information I’ve

learned from our textbook for this assignment include a few things I’ve learned as far as statistics and

general information in being successful in healthcare management field.

Healthcare leadership dimensions can be divided into tangible and intangible factors. Tom Atchison

argues that clinical and business processes (the “tangibles”) that account for only 35% of organizational

performance, and deeper dimensions of leadership and (the “intangibles”) account for the other 65%.

(p. 87 Kaissi)

The book Intangibles gave lots of information and successful stories and interviews with opiniated

leaders. I believe this was very informative to a student in learning where to fit in with leadership. An

interesting fact from the reading relates to research showing women are more effective leaders than

men because they tend to adapt to a leadership style that is more suitable to the modern workplace. (p.

155, Kaissi) A female is sometimes more productive than a male. A review confirmed that male leaders

are more confidant and female leaders are more competent. There were many indications throughout

the book of a male being very arrogant in his high level 5 position. This may give you success initially but,

in the end, the strict, arrogant attitude was a failure in the end. These men did not have the humility

that they needed to be successful. The female leaders are making significant strides in healthcare

administration. But most of the positions are still filled by men. Women have faced obstacles in

stereotype leadership positions that have held them back. A women’s style comes across as having more

compassion, kindness, generosity, and emphasizing the most important, humility. These traits are more

appreciated in the workplace. They are focused on women but should be for both men and women, who

hope to thrive or advance in the healthcare environment.

 Something else to consider would be knowing that no one on a team is more important than

someone else. It does not matter to people if you come into a new position with a doctorate or a

master’s degree. You need humility. That is the most important quality. Of course, your knowledge is

more than the person with just a bachelor’s degree and maybe a position requires that master’s degree

but with the humility and even work experience you may be further ahead that the other person.

Leadership includes teamwork. One leader mentioned visited the staff/patients throughout his hospital

and met with his employees to discuss this and what their thoughts of improvements are to make it a

better place for the patients and the staff. He valued his staffs’ opinions and worked together as a team

to make it all work.

Each generation in our society brings a different approach in life and their skills in the workplace. It

doesn’t mean one is right or wrong, but you still need to earn your place in your position of

employment. Young or old, gen x or baby boomer.

Level 5 is the highest level of leadership. Can you reach this by learning or by steps?

One states, (Collins) that it requires countless hours of self-reflection and slow behavioral change, that

could come from coaching. It is a complex process; it can be done in simple steps. Many have resorted

to this to help in their leadership. It is successful. Everyone doesn’t start as a leader. There are things

that can be learned. Some say the personality helps. One of the leader’s thoughts were having humor.

This would boost enthusiasm. It is an easy and simple way.

There are so many different techniques that each leader has been successful in their own way.

Something that works for one may not work for the other. But the bottom line that goes with each is

humility. And humbition (humility and ambition) This drives your most successful leaders.

In Ben Franklins approach he wanted to achieve “moral perfection”. (p. 185) He had 12 virtues to

master. He was told by someone to add humility and he made that his 13 th. The one Franklin struggled

with the most was humility. For many throughout the book, they became leaders because of their
arrogance or ego. Again, these leaders seemed to make it short term. The long term ones needed

humility. In the end, after working on Franklins 13 virtues he was perceived as a better person. And this

was part of the success of being one of the most influential leaders in the history of our country. He is an

important reminder to focus on starting out as a leader. Think of a $100 bill and you’ll remember the

leadership intangibles of humility, compassion, kindness, and generosity along with all you learned and

the mission here at Seton Hill.

References:

Intangibles The Unexpected Traits of High-Performing Healthcare Leaders