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The Challenges of Developing Digital Literacy in Health Care Professionals: An Analysis of the
Barriers and Facilitators to Developing Digital Skills for Patient-Centered Care.

Motivation to Age of health care

learn digital skills professional

Clinical outcomes

Access to
Organizational
technology and
support
digital tools

Patient
Satisfaction

SET 1:
IV: Digital literacy training and education
Mediating: Availability of digital literacy resources and materials
Moderating: Experience with technology
DV: Patient satisfaction with digital health services
Set 2:
IV: Support from colleagues and superiors for digital literacy development
DV: Patient health outcomes
Mediating variable: Frequency of digital literacy training sessions
Moderating variable: Attitudes towards digital technology