Capability Maturity Model Integration© for Devel

Level Process Goal Practice Subpractice

1 - Initial N/A N/A N/A N/A
2 - Managed 7 15 54 231
3 - Defined 11 26 86 411
4. Quan. Mgd. 2 3 12 66
5- Optimizing 2 5 15 71
Total 22 49 167 779
1 - Initial N/A N/A N/A N/A
Establish criteria for distinguishing
appropriate requirements providers

Establish objective criteria for the

evaluation and acceptance of requirements
Understand
Requirements Analyze requirements to ensure that
established criteria are met
Reach an understanding of requirements
with requirements providers so that project
participants can commit to them
Assess the impact of requirements on
Obtain existing commitments
Commitment to
Requirements Negotiate and record commitments

Document all requirements and

requirements changes that are given to or
generated by the project
Maintain a requirements change history,
Manage including the rationale for changes
Requirements
Changes Evaluate the impact of requirement
Requirements changes from the standpoint of relevant
Manage
Management stakeholders
Requirements
(REQM) Make requirements and change data
available to the project
Maintain requirements traceability to
ensure that the source of lower level (i.e.,
Maintain derived) requirements is documented
Bidirectional Maintain requirements traceability from a
Traceability of requirement to its derived requirements and
Requirements allocation to work products

Generate a requirements traceability matrix

Review project plans, activities, and work

products for consistency with requirements
and changes made to them
Ensure
Alignment Identify the source of the inconsistency (if
Between any)
Project Work
and
Requirements
 Ensure
Alignment
Between
Project Work
and Identify any changes that should be made
Requirements to plans and work products resulting from
changes to the requirements baseline

Initiate any necessary corrective actions

Develop a WBS
Define the work packages in sufficient
detail so that estimates of project tasks,
Estimate the responsibilities, and schedule can be
Scope of the specified
Project
Identify products and product components
to be externally acquired
Identify work products to be reused
Determine the technical approach for the
project
Establish
Estimates of Use appropriate methods to determine the
Work Product attributes of the work products and tasks to
and Task be used to estimate resource requirements
Establish Attributes
Estimates Estimate the attributes of work products
and tasks
Develop
Project
Develop life cycle phases for each project
Lifecycle
Phases
Collect models or historical data to be used
to transform the attributes of work products
and tasks into estimates of labor hours and
Estimate Effort costs
and Cost Include supporting infrastructure needs
when estimating effort and cost
Estimate effort and cost using models,
historical data, or a combination of both
Identify major milestones
Identify schedule assumptions
Establish the Identify constraints
Budget and Identify task dependencies
Schedule Establish and maintain the budget and
schedule
Establish corrective action criteria
Identify risks
Document risks
Identify Project
Risks Review and obtain agreement with relevant
stakeholders on the completeness and
correctness of documented risks

Revise risks as appropriate

 Establish requirements and procedures to
ensure privacy and the security of data

Establish a mechanism to archive data and

to access archived data
Determine the project data to be identified,
collected, and distributed
Plan Data
Management Determine the requirements for providing
access to and distribution of data to
Project relevant stakeholders
Planning (PP) Develop a Decide which project data and plans
Project Plan require version control or other levels of
configuration control and establish
mechanisms to ensure project data are
controlled

Determine process requirements

Determine communication requirements
Plan the Determine staffing requirements
Project’s
Resources Determine facility, equipment, and
component requirements
Determine other continuing resource
requirements
Identify the knowledge and skills needed to
perform the project

Plan Needed Assess the knowledge and skills available

Knowledge and
Skills Select mechanisms for providing needed
knowledge and skills
Incorporate selected mechanisms into the
project plan
Plan
Stakeholder Develop stakeholder involvement plan
Involvement
Establish the
Develop overall project plan
Project Plan
Review Plans
Review interrelated plans that affect the
That Affect the
project
Project

Revise methods and estimating parameters

when necessary
Reconcile Work Renegotiate budgets when necessary
and Resource
Levels Revise schedules when necessary
Revise requirements when necessary
Renegotiate stakeholder agreements when
necessary
Identify needed support and negotiate
Obtain
commitments with relevant stakeholders.
Commitment
to the Plan

Obtain Plan
Commitment
 Obtain
Commitment
to the Plan Document all organizational commitments,
both full and provisional, ensuring the
appropriate level of signatories

Review internal commitments with senior

Obtain Plan management as appropriate
Commitment
Review external commitments with senior
management as appropriate

Identify commitments regarding interfaces

between project elements and other
projects and organizational units so that
these commitments can be monitored

Monitor progress against the schedule

Monitor the project’s costs and expended
effort
Monitor the attributes of work products and
Monitor Project tasks
Planning
Parameters Monitor resources provided and used
Monitor the knowledge and skills of project
staff
Document significant deviations in project
planning parameters
Regularly review commitments (both
external and internal)
Identify commitments that have not been
Monitor
satisfied or are at significant risk of not
Commitments
being satisfied
Document the results of commitment
reviews
Periodically review the documentation of
risks in the context of the project’s current
status and circumstances
Monitor Project
Risks Revise the documentation of risks as
additional information becomes available
Communicate the risk status to relevant
stakeholders
Periodically review data management
activities against their description in the
project plan
Monitor Data
Management Identify and document significant issues
and their impacts
Monitor the Document results of data management
Project activity reviews
Against the Periodically review the status of
Plan stakeholder involvement
Monitor
Identify and document significant issues
Stakeholder
and their impacts
Involvement
Document the results of stakeholder
involvement status reviews

Project
Monitoring and
Control (PMC)
 Against the
Plan

Regularly communicate status on assigned

activities and work products to relevant
Project stakeholders
Monitoring and Review the results of collecting and
Control (PMC) analyzing measures for controlling the
project
Conduct
Identify and document significant issues
Progress
and deviations from the plan
Reviews
Document change requests and problems
identified in work products and processes
Document the results of reviews
Track change requests and problem
reports to closure
Conduct milestone reviews with relevant
stakeholders at meaningful points in the
project’s schedule, such as the completion
of selected phases
Conduct Review commitments, the plan, status, and
Milestone risks of the project
Reviews Identify and document significant issues
and their impacts
Document results of the review, action
items, and decisions
Track action items to closure
Gather issues for analysis
Analyze Issues Analyze issues to determine the need for
corrective action

Determine and document the appropriate

actions needed to address identified issues
Take
Corrective Review and get agreement with relevant
Action stakeholders on the actions to be taken
Manage
Negotiate changes to internal and external
Corrective
commitments
Action to
Closure Monitor corrective actions for their
completion
Analyze results of corrective actions to
Manage determine the effectiveness of the
Corrective corrective actions
Actions
Determine and document appropriate
actions to correct deviations from planned
results from performing corrective actions

Determine
Acquisition Determine type of acquisition
Type
 Establish and document criteria for
evaluating potential suppliers

Identify potential suppliers and distribute

solicitation material and requirements to
Select them
Suppliers Evaluate proposals according to evaluation
criteria
Evaluate risks associated with each
proposed supplier
Evaluate proposed suppliers’ abilities to
perform the work
Select the supplier
Revise the requirements (e.g., product
requirements, service level requirements)
to be fulfilled by the supplier to reflect
negotiations with the supplier when
Establish necessary
Supplier
Agreements Document what the project will provide to
the supplier

Document the supplier agreement

Periodically review the supplier agreement

to ensure it accurately reflects the project’s
Establish relationship with the supplier and current
Supplier risks and market conditions
Agreements
Ensure that all parties to the supplier
agreement understand and agree to all
requirements before implementing the
agreement or any changes
Revise the supplier agreement as
necessary to reflect changes to the
supplier’s processes or work products

Revise the project’s plans and

commitments, including changes to the
project’s processes or work products, as
necessary to reflect the supplier agreement

Monitor supplier progress and performance

(e.g., schedule, effort, cost, technical
performance) as defined in the supplier
Supplier
agreement
Agreement Select, monitor, and analyze processes
Management used by the supplier as defined in the
(SAM) supplier agreement

Execute the
2- Managed Supplier
Agreement
 Supplier
Agreement
Management
(SAM)

Select and evaluate work products from the

supplier as defined in the supplier
agreement
Conduct reviews with the supplier as
Execute the specified in the supplier agreement
2- Managed Supplier
Agreement Conduct technical reviews with the supplier
as defined in the supplier agreement

Conduct management reviews with the

supplier as defined in the supplier
agreement
Use the results of reviews to improve the
supplier’s performance and to establish
and nurture long-term relationships with
preferred suppliers
Monitor risks involving the supplier and
take corrective action as necessary
Define the acceptance procedures
Review and obtain agreement from
Satisfy
relevant stakeholders on the acceptance
Supplier
procedures before the acceptance review
Agreements
or test
Verify that the acquired products satisfy
their requirements
Confirm that the nontechnical commitments
Accept the associated with the acquired work product
Acquired are satisfied
Product
Document the results of the acceptance
review or test
Establish an action plan and obtain supplier
agreement to take action to correct
acquired work products that do not pass
their acceptance review or test
Identify, document, and track action items
to closure.
Ensure that facilities exist to receive, store,
integrate, and maintain the acquired
products as appropriate
Ensure that appropriate training is provided
for those who are involved in receiving,
Ensure storing, integrating, and maintaining
Transition of acquired products
Products
Ensure that acquired products are stored,
distributed, and integrated according to the
terms and conditions specified in the
supplier agreement or license

Document information needs and

objectives

Establish
Measurement
Objectives
 Prioritize information needs and objectives
Document, review, and update
Establish measurement objectives
Measurement
Objectives Provide feedback for refining and clarifying
information needs and objectives as
necessary
Maintain traceability of measurement
objectives to identified information needs
and objectives
Identify candidate measures based on
documented measurement objectives
Maintain traceability of measures to
measurement objectives
Identify existing measures that already
Specify address measurement objectives
Measures
Specify operational definitions for
measures. Operational definitions are
stated in precise and unambiguous terms

Prioritize, review, and update measures

Identify existing sources of data that are
generated from current work products,
processes, or transactions
Align
Identify measures for which data are
Measurement
needed but are not currently available
and Analysis
Activities Specify how to collect and store the data
Specify Data for each required measure
Collection and
Storage Create data collection mechanisms and
Procedures process guidance
Support automatic collection of data as
appropriate and feasible
Prioritize, review, and update data
collection and storage procedures
Update measures and measurement
objectives as necessary

Specify and prioritize the analyses to be

Measurement conducted and the reports to be prepared
and Analysis
(MA) Select appropriate data analysis methods
and tools

Specify administrative procedures for

analyzing data and communicating results
Specify
Analysis Review and update the proposed content
Procedures and format of specified analyses and
reports
Update measures and measurement
objectives as necessary
 Specify
Analysis
Procedures

Specify criteria for evaluating the utility of

analysis results and for evaluating the
conduct of measurement and analysis
activities
Obtain data for base measures
Obtain Generate data for derived measures
Measurement
Data Perform data integrity checks as close to
the source of data as possible

Conduct initial analyses, interpret results,

and draw preliminary conclusions

Analyze Conduct additional measurement and

Measurement analysis as necessary and prepare results
Data for presentation
Review initial results with relevant
stakeholders
Provide Refine criteria for future analyses
Measurement
Results
Review data to ensure their completeness,
integrity, accuracy, and currency

Store data according to data storage

Store Data and procedures
Results
Make stored contents available for use only
to appropriate groups and staff members

Prevent stored information from being used

inappropriately
Keep relevant stakeholders informed of
Communicate measurement results in a timely manner
Results Assist relevant stakeholders in
understanding results
Promote an environment (created as part
of project management) that encourages
staff participation in identifying and
reporting quality issues
Establish and maintain clearly stated
criteria for evaluations
Objectively
Evaluate Use the stated criteria to evaluate selected
Processes performed processes for adherence to
process descriptions, standards, and
procedures
Identify each noncompliance found during
the evaluation
Objectively Identify lessons learned that could improve
Evaluate processes
Processes and Select work products to be evaluated
Work Products based on documented sampling criteria if
sampling is used

Objectively
Evaluate Work
Products
 Objectively
Evaluate
Processes and
Work Products

Establish and maintain clearly stated

criteria for the evaluation of selected work
products
Objectively
Use the stated criteria during evaluations of
Evaluate Work
selected work products
Products
Evaluate selected work products at
selected times
Identify each case of noncompliance found
Process and during evaluations
Product Identify lessons learned that could improve
Quality processes
Assurance
(PPQA) Resolve each noncompliance with the
appropriate members of the staff if possible

Document noncompliance issues when

they cannot be resolved in the project

Escalate noncompliance issues that cannot

be resolved in the project to the appropriate
level of management designated to receive
and act on noncompliance issues
Communicate
and Resolve Analyze noncompliance issues to see if
Noncompliance there are quality trends that can be
Provide Issues identified and addressed
Objective Ensure that relevant stakeholders are
Insight aware of results of evaluations and quality
trends in a timely manner
Periodically review open noncompliance
issues and trends with the manager
designated to receive and act on
noncompliance issues

Track noncompliance issues to resolution

Record process and product quality

assurance activities in sufficient detail so
Establish that status and results are known
Records
Revise the status and history of quality
assurance activities as necessary
Select configuration items and work
products that compose them based on
documented criteria
Assign unique identifiers to configuration
items
Identify Specify the important characteristics of
Configuration each configuration item
Items Specify when each configuration item is
placed under configuration management
Identify the owner responsible for each
configuration item
 Identify
Configuration
Items

Specify relationships among configuration

items
Establish a mechanism to manage multiple
levels of control
Provide access control to ensure
authorized access to the configuration
management system
Store and retrieve configuration items in a
configuration management system
Share and transfer configuration items
Establish between control levels in the configuration
Baselines Establish a management system
Configuration
Management Store and recover archived versions of
System configuration items
Store, update, and retrieve configuration
management records

Create configuration management reports

from the configuration management system

Preserve the contents of the configuration

management system
Revise the configuration management
structure as necessary
Obtain authorization from the CCB before
creating or releasing baselines of
configuration items
Create or release baselines only from
Create or configuration items in the configuration
Release management system
Baselines
Document the set of configuration items
that are contained in a baseline
Make the current set of baselines readily
available
Initiate and record change requests in the
change request database
Analyze the impact of changes and fixes
proposed in change requests

Track Change Categorize and prioritize change requests.

Requests
Review change requests to be addressed
in the next baseline with relevant
Configuration stakeholders and get their agreement
Management
(CM) Track the status of change requests to
closure

Control changes to configuration items

throughout the life of the product or service.
Track and
Control
Changes

Control
Configuration
Items
Configuration
Management
(CM)

Track and
Control Obtain appropriate authorization before
Changes changed configuration items are entered
into the configuration management system.

Check in and check out configuration items

Control in the configuration management system
Configuration for incorporation of changes in a manner
Items that maintains the correctness and integrity
of configuration items.
Perform reviews to ensure that changes
have not caused unintended effects on the
baselines (e.g., ensure that changes have
not compromised the safety or security of
the system)
Record changes to configuration items and
reasons for changes as appropriate

Record configuration management actions

in sufficient detail so the content and status
of each configuration item is known and
previous versions can be recovered

Ensure that relevant stakeholders have

Establish access to and knowledge of the
Configuration configuration status of configuration items
Management
Records Specify the latest version of baselines
Identify the version of configuration items
that constitute a particular baseline
Describe differences between successive
baselines
Revise the status and history (i.e.,
Establish changes, other actions) of each
Integrity configuration item as necessary
Assess the integrity of baselines
Confirm that configuration management
records correctly identify configuration
items

Review the structure and integrity of items

in the configuration management system
Perform
Configuration Confirm the completeness, correctness,
Audits and consistency of items in the
configuration management system
Confirm compliance with applicable
configuration management standards and
procedures

Track action items from the audit to closure

 Engage relevant stakeholders using
Elicit Needs methods for eliciting needs, expectations,
constraints, and external interfaces.

Translate stakeholder needs, expectations,

Develop
constraints, and interfaces into
Customer Transform documented customer requirements
Requirements Stakeholder
Needs into Establish and maintain a prioritization of
Customer customer functional and quality attribute
Requirements requirements
Define constraints for verification and
validation
Develop requirements in technical terms
necessary for product and product
component design
Derive requirements that result from design
decisions
Establish
Product and Develop architectural requirements
Product capturing critical quality attributes and
Component quality attribute measures necessary for
Requirements establishing the product architecture and
design
Establish and maintain relationships
between requirements for consideration
during change management and
Develop requirements allocation
Product
Requirements
Allocate requirements to functions
Allocate requirements to product
components and the architecture
Allocate Allocate design constraints to product
Product components and the architecture
Component
Requirements Allocate requirements to delivery
increments
Document relationships among allocated
requirements
Identify interfaces both external to the
Identify product and internal to the product (e.g.,
Interface between functional partitions or objects)
Requirements Develop the requirements for the identified
interfaces
Develop operational concepts and
scenarios that include operations,
installation, development, maintenance,
support, and disposal as appropriate

Define the environment in which the

product or product component will operate,
including boundaries and constraints
Establish
Operational
Concepts and
Scenarios
 Establish
Operational
Concepts and Review operational concepts and scenarios
Scenarios to refine and discover requirements

Develop a detailed operational concept, as

products and product components are
selected, that defines the interaction of the
product, the end user, and the
environment, and that satisfies the
operational, maintenance, support, and
disposal needs
Determine key mission and business
drivers
Identify desirable functionality and quality
attributes
Determine architecturally significant quality
Requirements attributes based on key mission and
Development business drivers
(RD) Analyze and quantify functionality required
by end users
Establish a Analyze requirements to identify logical or
Definition of functional partitions (e.g., subfunctions)
Required
Functionality
and Quality Partition requirements into groups, based
Attributes on established criteria (e.g., similar
functionality, similar quality attribute
requirements, coupling), to facilitate and
focus the requirements analysis

Allocate customer requirements to

functional partitions, objects, people, or
support elements to support the synthesis
of solutions
Allocate requirements to functions and
subfunctions (or other logical entities)
Analyze stakeholder needs, expectations,
Analyze and constraints, and external interfaces to
Validate organize them into related subjects and
Requirements remove conflicts
Analyze requirements to determine whether
they satisfy the objectives of higher level
requirements
Analyze requirements to ensure that they
are complete, feasible, realizable, and
Analyze verifiable
Requirements Identify key requirements that have a
strong influence on cost, schedule,
performance, or risk
Identify technical performance measures
that will be tracked during the development
effort
 Requirements

Analyze operational concepts and

scenarios to refine the customer needs,
constraints, and interfaces and to discover
new requirements
Use proven models, simulations, and
prototyping to analyze the balance of
stakeholder needs and constraints
Perform a risk assessment on the
Analyze requirements and definition of required
Requirements functionality and quality attributes
to Achieve Examine product lifecycle concepts for
Balance impacts of requirements on risks
Assess the impact of the architecturally
significant quality attribute requirements on
the product and product development costs
and risks
Analyze the requirements to determine the
risk that the resulting product will not
perform appropriately in its intended use
environment
Explore the adequacy and completeness of
requirements by developing product
representations (e.g., prototypes,
Validate simulations, models, scenarios,
Requirements storyboards) and by obtaining feedback
about them from relevant stakeholders

Assess the design as it matures in the

context of the requirements validation
environment to identify validation issues
and expose unstated needs and customer
requirements
Identify screening criteria to select a set of
alternative solutions for consideration
Identify technologies currently in use and
new product technologies for competitive
advantage
Identify candidate COTS products that
Develop satisfy the requirements
Alternative Identify re-usable solution components or
Solutions and applicable architecture patterns. For
Selection product lines, the organization’s core
Criteria assets can be used as a basis for a
solution
Generate alternative solutions
Obtain a complete requirements allocation
for each alternative
Develop the criteria for selecting the best
alternative solution

Select Product
Component
Solutions
 Evaluate each alternative solution/set of
solutions against the selection criteria
Select Product
established in the context of the operational
Component
concepts and scenarios
Solutions
Based on the evaluation of alternatives,
assess the adequacy of the selection
criteria and update these criteria as
necessary
Identify and resolve issues with the
alternative solutions and requirements
Select Product
Select the best set of alternative solutions
Component
that satisfy the established selection criteria
Solutions

Establish the functional and quality attribute

requirements associated with the selected
set of alternatives as the set of allocated
requirements to those product components

Identify the product component solutions

that will be reused or acquired

Establish and maintain the documentation

of the solutions, evaluations, and rationale

Establish and maintain criteria against

which the design can be evaluated
Identify, develop, or acquire the design
Design the methods appropriate for the product
Product or Ensure that the design adheres to
Product applicable design standards and criteria
Component Ensure that the design adheres to allocated
requirements
Document the design

Determine the number of levels of design

and the appropriate level of documentation
for each design level
Determine the views to be used to
document the architecture

Base detailed design descriptions on the

allocated product component requirements,
Establish a architecture, and higher level designs
Technical Data
Technical Package Document the design in the technical data
Solution (TS) package
Document the key (i.e., significant effect on
cost, schedule, or technical performance)
Develop the decisions made or defined, including their
Design rationale
Revise the technical data package as
necessary
 Develop the
Design

Define interface criteria

Identify interfaces associated with other
product components
Identify interfaces associated with external
items
Design
Interfaces Identify interfaces between product
Using Criteria components and the product related
lifecycle processes
Apply the criteria to the interface design
alternatives
Document the selected interface designs
and the rationale for the selection
Develop criteria for the reuse of product
component designs
Analyze designs to determine if product
Perform Make, components should be developed, reused,
Buy, or Reuse or purchased
Analyses Analyze implications for maintenance when
considering purchased or
nondevelopmental (e.g., COTS,
government off the shelf, reuse) items
Use effective methods to implement the
product components
Adhere to applicable standards and criteria
Implement the Conduct peer reviews of the selected
Design product components
Perform unit testing of the product
component as appropriate
Revise the product component as
necessary

Review the requirements, design, product,

and test results to ensure that issues
affecting the installation, operation, and
maintenance documentation are identified
and resolved
Implement the
Product Design Use effective methods to develop the
installation, operation, and maintenance
documentation
Develop Adhere to the applicable documentation
Product standards
Support Develop preliminary versions of the
Documentation installation, operation, and maintenance
documentation in early phases of the
project lifecycle for review by the relevant
stakeholders

Conduct peer reviews of the installation,

operation, and maintenance documentation
 Revise the installation, operation, and
maintenance documentation as necessary

Identify the product components to be

integrated
Identify the verifications to be performed
during the integration of the product
components
Establish an
Identify alternative product component
Integration
integration strategies
Strategy
Select the best integration strategy
Periodically review the product integration
strategy and revise as needed
Record the rationale for decisions made
and deferred
Identify the requirements for the product
integration environment

Identify verification procedures and criteria

Prepare for for the product integration environment
Product Establish the
Integration Decide whether to make or buy the needed
Product product integration environment
Integration
Environment Develop an integration environment if a
suitable environment cannot be acquired
Maintain the product integration
environment throughout the project
Dispose of those portions of the
environment that are no longer useful

Establish and maintain product integration

procedures for the product components
Establish
Product
Establish and maintain criteria for product
Integration
component integration and evaluation
Procedures
and Criteria
Establish and maintain criteria for validation
and delivery of the integrated product

Review interface data for completeness

and ensure complete coverage of all
Review interfaces
Interface Ensure that product components and
Descriptions interfaces are marked to ensure easy and
for correct connection to the joining product
Ensure
Completeness component
Interface Periodically review the adequacy of
Compatibility interface descriptions
Ensure the compatibility of the interfaces
throughout the life of the product
Manage Resolve conflict, noncompliance, and
Interfaces change issues
Product
Integration (PI)
 Interface
Compatibility

Manage
Interfaces
Product
Integration (PI)
Maintain a repository for interface data
accessible to project participants.
Track the status of all product components
as soon as they become available for
integration
Ensure that product components are
delivered to the product integration
environment in accordance with the
product integration strategy and
Confirm procedures
Readiness of
Confirm the receipt of each properly
Product
identified product component
Components
for Integration Ensure that each received product
component meets its description
Check the configuration status against the
expected configuration
Perform a pre-check (e.g., by a visual
inspection, using basic measures) of all the
physical interfaces before connecting
product components together
Ensure the readiness of the product
integration environment
Assemble Conduct integration in accordance with the
Assemble Product product integration strategy, procedures,
Product Components and criteria
Components
and Deliver the
Revise the product integration strategy,
Product
procedures, and criteria as appropriate
Conduct the evaluation of assembled
Evaluate product components following the product
Assembled integration strategy, procedures, and
Product criteria
Components
Record the evaluation results
Review the requirements, design, product,
verification results, and documentation to
ensure that issues affecting the packaging
and delivery of the product are identified
and resolved
Use effective methods to package and
Package and deliver the assembled product
Deliver the
Satisfy the applicable requirements and
Product or
standards for packaging and delivering the
Product
product
Component
Prepare the operational site for installation
of the product
Deliver the product and related
documentation and confirm receipt
Install the product at the operational site
and confirm correct operation

Identify work products for verification.

Select Work
Products for
Verification
 Identify requirements to be satisfied by
each selected work product
Identify verification methods available for
Select Work use
Products for
Verification Define verification methods to be used for
each selected work product
Submit for integration with the project plan
the identification of work products to be
verified, the requirements to be satisfied,
and the methods to be used
Identify verification environment
requirements
Identify verification resources that are
Prepare for
Establish the available for reuse or modification
Verification
Verification
Environment Identify verification equipment and tools
Acquire verification support equipment and
an environment (e.g., test equipment,
software)
Generate a set of comprehensive,
integrated verification procedures for work
products and commercial off-the-shelf
products, as necessary
Establish Develop and refine verification criteria as
Verification necessary
Procedures Identify the expected results, tolerances
and Criteria allowed, and other criteria for satisfying the
requirements

Identify equipment and environmental

components needed to support verification

Determine the type of peer review to be

conducted
Define requirements for collecting data
during the peer review
Establish and maintain entry and exit
criteria for the peer review
Establish and maintain criteria for requiring
another peer review
Establish and maintain checklists to ensure
that work products are reviewed
consistently
Develop a detailed peer review schedule,
including the dates for peer review training
Prepare for and for when materials for peer reviews will
Peer Reviews be available

Ensure that the work product satisfies the

peer review entry criteria prior to
distribution.

Verification
Perform Peer
(VER)
Reviews
 Prepare for
Peer Reviews

Distribute the work product to be reviewed

and related information to participants early
enough to enable them to adequately
prepare for the peer review
Verification Assign roles for the peer review as
Perform Peer
(VER) appropriate
Reviews
Prepare for the peer review by reviewing
the work product prior to conducting the
peer review
Perform the assigned roles in the peer
review
Identify and document defects and other
issues in the work product
Record results of the peer review, including
action items
Conduct Peer
Collect peer review data
Reviews
Identify action items and communicate
issues to relevant stakeholders
Conduct an additional peer review if
needed
Ensure that the exit criteria for the peer
review are satisfied
Record data related to the preparation,
conduct, and results of the peer reviews
Store the data for future reference and
Analyze Peer analysis
Review Data
Protect the data to ensure that peer review
data are not used inappropriately
Analyze the peer review data
Perform the verification of selected work
products against their requirements
Record the results of verification activities
Perform Identify action items resulting from the
Verification verification of work products
Document the “as-run” verification method
and deviations from available methods and
procedures discovered during its
performance

Compare actual results to expected results

Based on the established verification

criteria, identify products that do not meet
their requirements or identify problems with
Verify Selected
methods, procedures, criteria, and the
Work Products verification environment
Analyze defect data

Analyze
Verification
Results
 Verify Selected
Work Products

Analyze
Verification Record all results of the analysis in a report
Results

Use verification results to compare actual

measurements and performance to
technical performance parameters

Provide information on how defects can be

resolved (including verification methods,
criteria, and verification environment) and
initiate corrective action

Identify the key principles, features, and

phases for product or product component
validation throughout the life of the project

Determine which categories of end user

needs (operational, maintenance, training,
Select or support) are to be validated
Products for
Validation Select the product and product
components to be validated
Select the evaluation methods for product
or product component validation

Review the validation selection, constraints,

and methods with relevant stakeholders

Identify requirements for the validation

Prepare for environment
Validation Establish the Identify customer supplied products
Validation Identify test equipment and tools
Environment Identify validation resources that are
available for reuse and modification
Plan the availability of resources in detail
Review the product requirements to ensure
that issues affecting validation of the
product or product component are
identified and resolved
Establish
Validation Document the environment, operational
Procedures scenario, procedures, inputs, outputs, and
and Criteria criteria for the validation of the selected
product or product component
Validation
(VAL) Assess the design as it matures in the
context of the validation environment to
identify validation issues
Identify validation cross reference matrix
Perform operational demonstrations
Log results of performing validation
Perform procedures
Validation
 Perform
Validation
Record formal results of validation activities
Communicate validation results to
stakeholders
Compare actual results to expected results

Based on the established validation criteria,

identify products and product components
Validate
that do not perform suitably in their
Product or
intended operating environments, or
Product
identify problems with methods, criteria, or
Components
the environment
Analyze Analyze validation data for defects
Validation Record results of the analysis and identify
Results issues
Use validation results to compare actual
measurements and performance to the
intended use or operational need

Provide information on how defects can be

resolved (including validation methods,
criteria, and validation environment) and
initiate corrective action

Identify policies, standards, and business

objectives that are applicable to the
organization’s processes
Examine relevant process standards and
models for best practices
Establish Determine the organization’s process
Organizational performance objectives
Process Needs Define essential characteristics of the
organization’s processes
Document the organization’s process
needs and objectives
Revise the organization’s process needs
and objectives as needed
Obtain sponsorship of the process
appraisal from senior management
Determine
Define the scope of the process appraisal
Process
Improvement Determine the method and criteria to be
Opportunities
Appraise the used for the process appraisal
Organization’s Plan, schedule, and prepare for the
Processes process appraisal

Conduct the process appraisal

Document and deliver the appraisal’s

activities and findings
 Determine candidate process
improvements
Identify the Prioritize candidate process improvements
Organization’s
Process Identify and document the process
Improvements improvements to be implemented
Revise the list of planned process
improvements to keep it current
3 - Defined Identify strategies, approaches, and actions
to address identified process improvements

Establish process action teams to

Establish implement actions
Process Action
Plans Document process action plans
Review and negotiate process action plans
with relevant stakeholders
Revise process action plans as necessary
Make process action plans readily available
to relevant stakeholders
Negotiate and document commitments
among process action teams and revise
Plan and their process action plans as necessary
Implement Track progress and commitments against
Process process action plans
Actions
Conduct joint reviews with process action
teams and relevant stakeholders to monitor
Implement the progress and results of process actions
Process Action
Plans Plan pilots needed to test selected process
improvements
Review the activities and work products of
process action teams
Identify, document, and track to closure
issues encountered when implementing
process action plans
Ensure that results of implementing
process action plans satisfy the
organization’s process improvement
objectives

Deploy organizational process assets

across the organization
Organizational
Document changes to organizational
Process Focus
Deploy process assets
(OPF)
Organizational Deploy changes that were made to
Process Assets organizational process assets across the
organization
Organizational
Process Focus
(OPF) Deploy
Organizational
Process Assets

Provide guidance and consultation on the

use of organizational process assets

Identify projects in the organization that are

starting up

Identify active projects that would benefit

from implementing the organization’s
current set of standard processes
Establish plans to implement the
organization’s current set of standard
processes on the identified projects
Assist projects in tailoring the
Deploy organization’s set of standard processes to
Standard meet their needs
Processes
Maintain records of tailoring and
implementing processes on the identified
projects

Ensure that the defined processes resulting

from process tailoring are incorporated into
plans for process compliance audits

As the organization’s set of standard

processes is updated, identify which
projects should implement the changes

Monitor the projects’ use of organizational

Deploy process assets and changes to them
Organizational
Process Review selected process artifacts created
Assets and during the life of each project
Incorporate Monitor the Review results of process compliance
Experiences Implementation audits to determine how well the
organization’s set of standard processes
has been deployed
Identify, document, and track to closure
issues related to implementing the
organization’s set of standard processes
Conduct periodic reviews of the
effectiveness and suitability of the
organization’s set of standard processes
and related organizational process assets
relative to the process needs and
objectives derived from the organization’s
business objectives
Obtain feedback about the use of
organizational process assets
Derive lessons learned from defining,
piloting, implementing, and deploying
organizational process assets
Incorporate
Experiences
into
Organizational
Process Assets
 Incorporate Make lessons learned available to people
Experiences in the organization as appropriate
into Analyze measurement data obtained from
Organizational the use of the organization’s common set
Process Assets of measures
Appraise processes, methods, and tools in
use in the organization and develop
recommendations for improving
organizational process assets

Make the best of the organization’s

processes, methods, and tools available to
people in the organization as appropriate

Manage process improvement proposals

Establish and maintain records of the
organization’s process improvement
activities
Decompose each standard process into
constituent process elements to the detail
needed to understand and describe the
process
Specify the critical attributes of each
process element
Specify relationships among process
elements

Ensure that the organization’s set of

standard processes adheres to applicable
policies, standards, and models
Establish
Standard Ensure that the organization’s set of
Processes standard processes satisfies process
needs and objectives of the organization

Ensure that there is appropriate integration

among processes that are included in the
organization’s set of standard processes

Document the organization’s set of

standard processes
Conduct peer reviews on the organization’s
set of standard processes
Revise the organization’s set of standard
processes as necessary
Select lifecycle models based on the needs
of projects and the organization

Establish Document descriptions of lifecycle models

Lifecycle Model
Descriptions Conduct peer reviews on lifecycle models

Revise the descriptions of lifecycle models

as necessary.
 Specify selection criteria and procedures
for tailoring the organization’s set of
standard processes
Specify the standards used for
documenting defined processes
Establish
Specify the procedures used for submitting
Tailoring
and obtaining approval of waivers from the
Criteria and
organization’s set of standard processes
Guidelines
Document tailoring guidelines for the
organization’s set of standard processes
Conduct peer reviews on the tailoring
guidelines
Revise tailoring guidelines as necessary
Determine the organization’s needs for
storing, retrieving, and analyzing
Organizational Establish measurements.
Process Organizational Define a common set of process and
Definition Process product measures for the organization’s set
(OPD) Assets of standard processes

Design and implement the measurement

repository

Specify procedures for storing, updating,

Establish the and retrieving measures
Organization’s
Measurement Conduct peer reviews on definitions of the
Repository common set of measures and procedures
for storing, updating, and retrieving
measures
Enter specified measures into the
repository
Make the contents of the measurement
repository available for use by the
organization and projects as appropriate

Revise the measurement repository, the

common set of measures, and procedures
as the organization’s needs change

Design and implement the organization’s

process asset library, including the library
structure and support environment
Specify criteria for including items in the
library
Establish the Specify procedures for storing, updating,
Organization’s and retrieving items
Process Asset Enter selected items into the library and
Library catalog them for easy reference and
retrieval
Make items available for use by projects
 Establish the
Organization’s
Process Asset
Library

Periodically review the use of each item

Revise the organization’s process asset
library as necessary
Evaluate commercially available work
environment standards appropriate for the
Establish Work organization
Environment Adopt existing work environment standards
Standards and develop new ones to fill gaps based on
the organization’s process needs and
objectives
Establish and maintain empowerment
mechanisms to enable timely decision
making.
Establish Rules
Establish and maintain rules and guidelines
and Guidelines
for structuring and forming teams
for Teams
Define the expectations, rules, and
guidelines that guide how teams work
collectively
Analyze the organization’s strategic
business objectives and process
improvement plan to identify potential
training needs
Document the strategic training needs of
the organization
Determine the roles and skills needed to
Establish perform the organization’s set of standard
Strategic processes
Training Needs Document the training needed to perform
roles in the organization’s set of standard
processes
Document the training needed to maintain
the safe, secure, and continued operation
of the business
Revise the organization’s strategic needs
and required training as necessary
Analyze the training needs identified by
Determine projects and support groups
Establish an Which Training Negotiate with projects and support groups
Organizational Needs Are the on how their training needs will be satisfied
Training Responsibility
Capability of the Document commitments for providing
Organization training support to projects and support
groups
Establish an Establish the content of the plan
Organizational Establish commitments to the plan
Training Revise the plan and commitments as
Tactical Plan necessary.
Select appropriate approaches to satisfy
organizational training needs

Establish a
Training
Organizational Capability
 Determine whether to develop training
materials internally or to acquire them
externally
Establish a Develop or obtain training materials
Training
Organizational Capability Develop or obtain qualified instructors,
Training (OT) instructional designers, or mentors
Describe the training in the organization’s
training curriculum
Revise training materials and supporting
artifacts as necessary

Select those who will receive the training

necessary to perform their roles effectively

Schedule the training, including any

Deliver
resources, as necessary (e.g., facilities,
Training
instructors)
Deliver the training
Track the delivery of training against the
plan
Keep records of all students who
successfully complete each training course
or other approved training activity as well
as those who are unsuccessful
Keep records of all staff who are waived
Establish from training
Training
Provide
Records Keep records of all students who
Training successfully complete their required
training
Make training records available to the
appropriate people for consideration in
assignments

Assess in-progress or completed projects

to determine whether staff knowledge is
adequate for performing project tasks

Assess Provide a mechanism for assessing the

Training effectiveness of each training course with
Effectiveness respect to established organizational,
project, or individual learning (or
performance) objectives
Obtain student evaluations of how well
training activities met their needs

Select a lifecycle model from the ones

available in organizational process assets.

Select standard processes from the

organization’s set of standard processes
that best fit the needs of the project

Establish the
Project’s
Defined
Process
 Tailor the organization’s set of standard
processes and other organizational
Establish the process assets according to tailoring
Project’s guidelines to produce the project’s defined
Defined process
Process
Use other artifacts from the organization’s
process asset library as appropriate
Document the project’s defined process
Conduct peer reviews of the project’s
defined process
Revise the project’s defined process as
necessary
Use Use the tasks and work products of the
Organizational project’s defined process as a basis for
Process Assets estimating and planning project activities
for Planning Use the organization’s measurement
Project repository in estimating the project’s
Activities planning parameters
Plan, design, and install a work
environment for the project
Provide ongoing maintenance and
operational support for the project’s work
Establish the environment
Project’s Work Maintain the qualification of components of
Environment the project’s work environment
Periodically review how well the work
environment is meeting project needs and
supporting collaboration, and take action as
appropriate
Integrate other plans that affect the project
with the project plan

Incorporate into the project plan the

definitions of measures and measurement
activities for managing the project

Identify and analyze product and project

interface risks
Schedule tasks in a sequence that
accounts for critical development and
delivery factors and project risks
Incorporate plans for performing peer
reviews on work products of the project’s
Integrate Plans defined process.
Use the
Project’s Incorporate the training needed to perform
Defined the project’s defined process in the
Process project’s training plans.
 Integrate Plans
Use the
Project’s
Defined
Process

Establish objective entry and exit criteria to

authorize the initiation and completion of
tasks described in the work breakdown
structure (WBS)
Ensure that the project plan is appropriately
compatible with the plans of relevant
stakeholders
Identify how conflicts will be resolved that
arise among relevant stakeholders
Implement the project’s defined process
using the organization’s process asset
library
Monitor and control the project’s activities
and work products using the project’s
defined process, project plan, and other
plans that affect the project
Manage the
Integrated Obtain and analyze selected
Project Using
Project measurements to manage the project and
Integrated
Management support organization needs
Plans
(IPM)
Periodically review and align the project’s
performance with current and anticipated
needs, objectives, and requirements of the
organization, customer, and end users as
appropriate
Address causes of selected issues that can
affect project objectives
Establish and maintain the project’s shared
vision

Establish Establish and maintain the team structure

Teams
Establish and maintain each team
Periodically evaluate the team structure
and composition
Propose improvements to the
organizational process assets

Store process and product measures in the

organization’s measurement repository

Submit documentation for possible

inclusion in the organization’s process
Contribute to asset library
Organizational
Process Assets Document lessons learned from the project
for inclusion in the organization’s process
asset library
Provide process artifacts associated with
tailoring and implementing the
organization’s set of standard processes in
support of the organization’s process
monitoring activities
 Coordinate with relevant stakeholders who
should participate in project activities

Ensure work products that are produced to

Manage satisfy commitments meet the requirements
Stakeholder of the recipients
Involvement

Develop recommendations and coordinate

actions to resolve misunderstandings and
problems with requirements

Conduct reviews with relevant stakeholders

Identify each critical dependency

Establish need dates and plan dates for
each critical dependency based on the
project schedule
Coordinate and
Manage Review and get agreement on
Collaborate
Dependencies commitments to address each critical
with Relevant dependency with those who are
Stakeholders responsible for providing or receiving the
work product
Document critical dependencies and
commitments
Track the critical dependencies and
commitments and take corrective action as
appropriate
Identify and document issues
Communicate issues to relevant
stakeholders
Resolve issues with relevant stakeholders
Resolve
Escalate to appropriate managers the
Coordination
issues not resolvable with relevant
Issues
stakeholders

Track issues to closure

Communicate with relevant stakeholders

on the status and resolution of issues
Determine Risk Determine risk sources
Sources and
Categories Determine risk categories
Define consistent criteria for evaluating and
quantifying risk likelihood and severity
levels

Define Risk
Prepare for Define thresholds for each risk category
Parameters
Risk
Management
 Define Risk
Prepare for
Parameters
Risk
Management Define bounds on the extent to which
thresholds are applied against or within a
category
Establish a
Risk Establish a project risk management
Management strategy
Strategy

Identify the risks associated with cost,

schedule, and performance

Review environmental elements that can

affect the project
Review all elements of the work breakdown
structure as part of identifying risks to help
ensure that all aspects of the work effort
Identify Risks have been considered
Review all elements of the project plan as
Identify and part of identifying risks to help ensure that
Analyze Risks all aspects of the project have been
considered
Document the context, conditions, and
potential consequences of each risk
Identify the relevant stakeholders
associated with each risk
Evaluate identified risks using defined risk
Evaluate, parameters
Risk
Categorize, and Categorize and group risks according to
Management
Prioritize Risks defined risk categories
(RSKM)
Prioritize risks for mitigation

Determine the levels and thresholds that

define when a risk becomes unacceptable
and triggers the execution of a risk
mitigation plan or contingency plan

Identify the person or group responsible for

addressing each risk
Develop Risk Determine the costs and benefits of
Mitigation implementing the risk mitigation plan for
Plans each risk
Develop an overall risk mitigation plan for
the project to orchestrate the
implementation of individual risk mitigation
and contingency plans
Develop contingency plans for selected
critical risks in the event their impacts are
Mitigate Risks realized
Monitor risk status
Provide a method for tracking open risk
handling action items to closure

Implement Risk
Mitigation
Plans
 Mitigate Risks

Invoke selected risk handling options when

monitored risks exceed defined thresholds

Establish a schedule or period of

Implement Risk
performance for each risk handling activity
Mitigation
that includes a start date and anticipated
Plans
completion date
Provide a continued commitment of
resources for each plan to allow the
successful execution of risk handling
activities
Collect performance measures on risk
handling activities
Establish Establish guidelines for when to use a
Guidelines for formal evaluation process
Decision Incorporate the use of guidelines into the
Analysis defined process as appropriate
Define the criteria for evaluating alternative
solutions
Define the range and scale for ranking the
evaluation criteria
Establish Rank the criteria
Evaluation Assess the criteria and their relative
Criteria importance
Evolve the evaluation criteria to improve
their validity
Document the rationale for the selection
and rejection of evaluation criteria
Perform a literature search
Identify Identify alternatives for consideration in
Alternative addition to the alternatives that may be
Solutions provided with the issue
Document proposed alternatives
Select methods based on the purpose for
analyzing a decision and on the availability
of the information used to support the
method
Select
Evaluation Select evaluation methods based on their
Decision Methods ability to focus on the issues at hand
Analysis and Evaluate without being overly influenced by side
Resolution Alternatives issues
(DAR) Determine the measures needed to support
the evaluation method
Evaluate proposed alternative solutions
using the established evaluation criteria
and selected methods
Evaluate assumptions related to the
evaluation criteria and the evidence that
supports the assumptions

Evaluate
Alternative
Solutions
 Evaluate whether uncertainty in the values
for alternative solutions affects the
Evaluate evaluation and address these uncertainties
Alternative as appropriate
Solutions Perform simulations, modeling, prototypes,
and pilots as necessary to exercise the
evaluation criteria, methods, and
alternative solutions
Consider new alternative solutions, criteria,
or methods if proposed alternatives do not
test well; repeat evaluations until
alternatives do test well
Document the results of the evaluation.
Assess the risks associated with
implementing the recommended solution
Select
Solutions Document and communicate to relevant
stakeholders the results and rationale for
the recommended solution
Review the organization’s business
objectives related to quality and process
performance
Define the organization’s quantitative
objectives for quality and process
performance
Establish
Define the priorities of the organization’s
Quality and
objectives for quality and process
Process
performance
Performance
Objectives Review, negotiate, and obtain commitment
to the organization’s quality and process
performance objectives and their priorities
from relevant stakeholders
Revise the organization’s quantitative
objectives for quality and process
performance as necessary
Establish the criteria to use when selecting
subprocesses

Select the subprocesses and document the

rationale for their selection
Select
Processes
Establish and maintain traceability between
the selected subprocesses, quality and
process performance objectives, and
business objectives

Revise the selection as necessary

 Select measures that reflect appropriate
attributes of the selected processes or
subprocesses to provide insight into the
organization’s quality and process
performance
Establish
Process
Performance Establish operational definitions for the
Measures selected measures

Incorporate selected measures into the

Organizational Establish organization’s set of common measures
Process Performance
Performance Baselines and Revise the set of measures as necessary
(OPP) Models
Collect the selected measurements for the
selected processes and subprocesses

Analyze the collected measures to

establish a distribution or range of results
that characterize the expected performance
of selected processes or subprocesses
when used on a project
Establish and maintain the process
performance baselines from collected
Analyze measurements and analyses
Process Review and get agreement with relevant
Performance stakeholders about the process
and Establish performance baselines
Process
Performance Make the process performance information
Baselines available across the organization in the
measurement repository

Compare the process performance

baselines to associated quality and process
performance objectives to determine if
those quality and process performance
objectives are being achieved

Revise the process performance baselines

as necessary
Establish process performance models
based on the organization’s set of standard
processes and process performance
baselines
Calibrate process performance models
Establish based on the past results and current
Process needs
Performance
Models Review process performance models and
get agreement with relevant stakeholders
Support the projects’ use of process
performance models
 Establish
Process
Performance
Models

Revise process performance models as

necessary
Review the organization's objectives for
quality and process performance
Identify the quality and process
performance needs and priorities of the
customer, suppliers, end users, and other
relevant stakeholders
Define and document measurable quality
and process performance objectives for the
project
Derive interim objectives to monitor
progress toward achieving the project’s
objectives
Establish the Determine the risk of not achieving the
Project’s project’s quality and process performance
Objectives objectives

Resolve conflicts among the project’s

quality and process performance objectives
(e.g., if one objective cannot be achieved
without compromising another)

Establish traceability to the project’s quality

4- and process performance objectives from
Quantitatively their sources
Managed Define and negotiate quality and process
performance objectives for suppliers
Revise the project’s quality and process
performance objectives as necessary
Establish the criteria to use in evaluating
process alternatives for the project
Identify alternative processes and
subprocesses for the project
Analyze the interaction of alternative
subprocesses to understand relationships
Compose the among the subprocesses, including their
Defined attributes
Process Evaluate alternative subprocesses against
the criteria
Select the alternative subprocesses that
best meet the criteria
Evaluate the risk of not achieving the
project’s quality and process performance
objectives
Prepare for Analyze how subprocesses, their attributes,
Quantitative other factors, and project performance
Management results relate to each other

Select
Subprocesses
and Attributes
 Prepare for
Quantitative
Management

Identify criteria to be used in selecting

subprocesses that are key contributors to
Select achieving the project’s quality and process
Subprocesses performance objectives
and Attributes
Select subprocesses using the identified
criteria

Identify product and process attributes to

be monitored

Identify common measures from the

organizational process assets that support
quantitative management
Identify additional measures that may be
needed to cover critical product and
process attributes of the selected
subprocesses
Quantitative Identify the measures to be used in
Project managing subprocesses
Management Specify the operational definitions of
(QPM) measures, their collection points in
subprocesses, and how the integrity of
measures will be determined

Analyze the relationship of identified

Select measures to the project quality and
Measures and process performance objectives and derive
Analytic subprocess quality and process
Techniques performance objectives that state targets
(e.g., thresholds, ranges) to be met for
each measured attribute of each selected
subprocess
Identify the statistical and other quantitative
techniques to be used in quantitative
management
Determine what process performance
baselines and models may be needed to
support identified analyses

Instrument the organizational or project

support environment to support collection,
derivation, and analysis of measures

Revise measures and statistical analysis

techniques as necessary
Collect data, as defined by the selected
measures, on the subprocesses as they
execute
Monitor the
Monitor the variation and stability of the
Performance of
selected subprocesses and address
Selected
deficiencies
Subprocesses
 Monitor the
Performance of
Selected
Subprocesses
Monitor the capability and performance of
the selected subprocesses and address
deficiencies
Periodically review the performance of
subprocesses
Monitor and analyze suppliers’ progress
toward achieving their quality and process
performance objectives
Periodically review and analyze actual
results achieved against established interim
objectives

Quantitatively Manage Project Use process performance models

Manage the Performance calibrated with project data to assess
progress toward achieving the project’s
Project
quality and process performance objectives

Identify and manage risks associated with

achieving the project’s quality and process
performance objectives
Determine and implement actions needed
to address deficiencies in achieving the
project’s quality and process performance
objectives
Perform root cause analysis, as
appropriate, to diagnose process
performance deficiencies

Identify and analyze potential actions

Perform Root
Cause Analysis Implement selected actions

Assess the impact of the actions on

subprocess performance

Evaluate business objectives periodically to

ensure they are aligned with business
strategies
Compare business objectives with actual
process performance results to ensure they
are realistic

Prioritize business objectives based on

Maintain
documented criteria, such as the ability to
Business
win new business, retain existing clients, or
Objectives
accomplish other key business strategies

Maintain quality and process performance

objectives to address changes in business
objectives
Revise process performance measures to
align with quality and process performance
objectives

Manage
Business
 Periodically compare quality and process
performance objectives to current process
performance baselines to evaluate the
ability of the organization to meet its
business objectives
Manage Analyze
Identify shortfalls where the actual process
Business Process
performance is not satisfying the business
Performance Performance
objectives
Data
Identify and analyze risks associated with
not meeting business objectives
Report results of the process performance
and risk analyses to organizational
leadership

Identify potential improvement areas based

on the analysis of process performance
shortfalls. Performance shortfalls include
not meeting productivity, cycle time, or
customer satisfaction objectives

Identify Document the rationale for the potential

Potential Areas improvement areas, including references to
for applicable business objectives and process
Improvement performance data
Document anticipated costs and benefits
associated with addressing potential
improvement areas
Communicate the set of potential
improvement areas for further evaluation,
prioritization, and use
Elicit suggested improvements
Identify suggested improvements as
Elicit incremental or innovative
Suggested
Improvements Investigate innovative improvements that
may improve the organization's processes
and technologies
Analyze the costs and benefits of
suggested improvements
Identify potential barriers and risks to
deploying each suggested improvement
Estimate the cost, effort, and schedule
required for implementing, verifying, and
deploying each suggested improvement

Select suggested improvements for

validation and possible implementation and
deployment based on the evaluations
Analyze
Suggested Document the evaluation results of each
Improvements selected improvement suggestion in an
improvement proposal

Select
 Analyze
Suggested
Improvements

Determine the detailed changes needed to

implement the improvement and document
them in the improvement proposal

Determine the validation method that will

be used before broad-scale deployment of
the change and document it in the
Select improvement proposal
Organizational Improvements
Performance Document results of the selection process
Management
(OPM) Plan the validation
Review and get relevant stakeholder
agreement on validation plans
Consult with and assist those who perform
the validation
Create a trial implementation, in
accordance with the validation plan, for
Validate selected improvements to be piloted
Improvements
Perform each validation in an environment
that is similar to the environment present in
a broad scale deployment

Track validation against validation plans

Review and document the results of
validation
Prioritize improvements for deployment
Select improvements to be deployed
Determine how to deploy each
Select and improvement
Implement
Document results of the selection process
Improvements
for Deployment Review any changes needed to implement
the improvements
5 - Optimizing
Update the organizational process assets
Determine how each improvement should
be adjusted for deployment
Identify strategies that address the
potential barriers to deploying each
improvement that were defined in the
improvement proposals
Identify the target project population for
deployment of the improvement

Plan the Establish measures and objectives for

Deployment determining the value of each improvement
with respect to the organization’s quality
and process performance objectives

Document the plans for deploying selected

improvements
 Plan the
Deployment

Review and get agreement with relevant

stakeholders on the plans for deploying
selected improvements
Revise the plans for deploying selected
improvements as necessary
Monitor the deployment of improvements
using deployment plans
Coordinate the deployment of
improvements across the organization
Deploy Deploy improvements in a controlled and
Improvements disciplined manner
Coordinate the deployment of
improvements into the projects’ defined
processes as appropriate
Manage the Provide consulting as appropriate to
Deployment support deployment of improvements
Provide updated training materials or
develop communication packages to reflect
improvements to organizational process
assets
Confirm that the deployment of all
improvements is completed in accordance
with the deployment plan
Document and review results of
improvement deployment
Measure the results of each improvement
as implemented on the target projects,
using the measures defined in the
deployment plans
Evaluate
Improvement Measure and analyze progress toward
Effects achieving the organization’s quality and
process performance objectives using
statistical and other quantitative techniques
and take corrective action as needed

Gather relevant data.

Determine which outcomes to analyze
further
Select
Outcomes for Formally define the scope of the analysis,
Analysis including a clear definition of the
improvement needed or expected,
stakeholders affected, target affected, etc.
Determine
Conduct causal analysis with those who
Causes of
are responsible for performing the task.
Selected
Outcomes Analyze selected outcomes to determine
their root causes
Combine selected outcomes into groups
Analyze based on their root causes
Causes
 Determine
Causes of
Selected
Outcomes

Analyze
Causes
Create an action proposal that documents
actions to be taken to prevent the future
occurrence of similar outcomes or to
incorporate best practices into processes

Analyze action proposals and determine

their priorities

Causal Select action proposals to be implemented

Analysis and Implement
Create action plans for implementing the
Resolution Action
selected action proposals
(CAR) Proposals
Implement action plans
Look for similar causes that may exist in
other processes and work products and
take action as appropriate.
Measure and analyze the change in
process performance of the project’s
Address affected processes or subprocesses
Causes of Evaluate the Determine the impact of the change on
Selected Effect of achieving the project’s quality and process
Outcomes Implemented performance objectives
Actions Determine and document appropriate
actions if the process or subprocess
improvements did not result in expected
project benefits
Record causal analysis data and make the
data available so that other projects can
make appropriate process changes and
Record Causal achieve similar results
Analysis Data Submit process improvement proposals for
the organization when the implemented
actions are effective for the project as
appropriate
ation© for Development Version 1.3 (CMMI-DEV-V1.3©)
Work Product Concept Detailed Modular Info Map Usable Evidence
N/A N/A N/A N/A N/A N/A N/A
231 100% 100% 100% 100% 100% 100%
411 100% 100% 100% 100% 100% 100%
66 100% 100% 100% 100% 100% 100%
71 100% 100% 100% 100% 100% 100%
779 100% 100% 100% 100% 100% 100%
N/A N/A N/A N/A N/A N/A N/A
Lists of criteria for distinguishing
1 2 4 8 16 32
appropriate requirements providers

Criteria for evaluation and acceptance of

1 2 4 8 16 32
requirements

Results of analyses against criteria 1 2 4 8 16 32

A set of approved requirements 1 2 4 8 16 32

Requirements impact assessments 1 2 4 8 16 32

Documented commitments to requirements
1 2 4 8 16 32
and requirements changes

Requirements change requests 1 2 4 8 16 32

Requirements change impact reports 1 2 4 8 16 32

Requirements status 1 2 4 8 16 32

Requirements database 1 2 4 8 16 32

Requirements traceability matrix 1 2 4 8 16 32

Requirements tracking system 1 2 4 8 16 32

Requirements traceability report 1 2 4 8 16 32

Documentation of inconsistencies between

requirements and project plans and work 1 2 4 8 16 32
products, including sources and conditions

Sources of inconsistency 1 2 4 8 16 32
Changes to resolve inconsistencies 1 2 4 8 16 32

Corrective actions 1 2 4 8 16 32
WBS 1 2 4 8 16 32

Task descriptions 1 2 4 8 16 32

Product and component list 1 2 4 8 16 32

Reusable work product list 1 2 4 8 16 32
Technical approach 1 2 4 8 16 32

Estimating models and inputs 1 2 4 8 16 32

Attribute estimates 1 2 4 8 16 32

Project lifecycle phases 1 2 4 8 16 32

Estimating models and historical data 1 2 4 8 16 32

Supporting infrastructure needs 1 2 4 8 16 32

Project effort and cost estimates 1 2 4 8 16 32

Project milestones 1 2 4 8 16 32
Project assumptions 1 2 4 8 16 32
Project constraints 1 2 4 8 16 32
Schedule dependencies 1 2 4 8 16 32
Project budget and schedule 1 2 4 8 16 32
Corrective action criteria 1 2 4 8 16 32
Identified risks 1 2 4 8 16 32
Risk impacts and probability of occurrence 1 2 4 8 16 32

Risk agreements 1 2 4 8 16 32

Revised risks 1 2 4 8 16 32
Privacy and security requirements and
1 2 4 8 16 32
procedures

Mechanisms for data retrieval,

1 2 4 8 16 32
reproduction, and distribution
List of project data to be collected 1 2 4 8 16 32

Lists of data requirements for acquirers and

1 2 4 8 16 32
suppliers

Version and configuration control

1 2 4 8 16 32
requirements and mechanisms

Process and workflow definitions and

1 2 4 8 16 32
diagrams
Status reports 1 2 4 8 16 32
Staffing requirements based on project size
1 2 4 8 16 32
and scope
Critical facilities and equipment list 1 2 4 8 16 32

Project administration requirements list 1 2 4 8 16 32

Inventory of skill needs 1 2 4 8 16 32

Databases (e.g., skills, training, etc.) 1 2 4 8 16 32

Training plans 1 2 4 8 16 32

Staffing and new hire plans 1 2 4 8 16 32

Stakeholder involvement plan 1 2 4 8 16 32

Overall project plan 1 2 4 8 16 32

Record of the reviews of plans that affect

1 2 4 8 16 32
the project

Revised methods and corresponding

estimating parameters (e.g., better tools, 1 2 4 8 16 32
the use of off-the-shelf components)
Renegotiated budgets 1 2 4 8 16 32
Revised schedules 1 2 4 8 16 32
Revised requirements list 1 2 4 8 16 32
Renegotiated stakeholder agreements 1 2 4 8 16 32

Documented requests for commitments 1 2 4 8 16 32

Documented commitments 1 2 4 8 16 32

Record of reviewing internal commitments 1 2 4 8 16 32

Record of reviewing external commitments 1 2 4 8 16 32

Commitments regarding interfaces 1 2 4 8 16 32

Schedule performance reports 1 2 4 8 16 32

Cost performance reports 1 2 4 8 16 32

Records of project performance 1 2 4 8 16 32

Resource consumption reports 1 2 4 8 16 32
Staff knowledge and skill reports 1 2 4 8 16 32

Records of significant deviations 1 2 4 8 16 32

Records of prior commitments 1 2 4 8 16 32

Status of commitments 1 2 4 8 16 32

Records of commitment reviews 1 2 4 8 16 32

Risk management documentation 1 2 4 8 16 32

Updated risk documentation 1 2 4 8 16 32

Records of project risk monitoring 1 2 4 8 16 32

Data management activity status 1 2 4 8 16 32

Data management issues 1 2 4 8 16 32

Records of data management 1 2 4 8 16 32

Stakeholder involvement reports 1 2 4 8 16 32

Stakeholder involvement issues 1 2 4 8 16 32

Records of stakeholder involvement 1 2 4 8 16 32

Status on assigned activities and work
1 2 4 8 16 32
products

Collected and analyzed measures 1 2 4 8 16 32

Issues and deviations from the plan 1 2 4 8 16 32

Documented change requests 1 2 4 8 16 32

Documented project review results 1 2 4 8 16 32

Change request and problem report status 1 2 4 8 16 32

Milestone review records 1 2 4 8 16 32

Milestone review data 1 2 4 8 16 32

Milestone issues and impacts 1 2 4 8 16 32

Documented milestone review results 1 2 4 8 16 32

Milestone action item status 1 2 4 8 16 32
List of issues requiring corrective actions 1 2 4 8 16 32
Analysis of issues for corrective action 1 2 4 8 16 32

Corrective action plans 1 2 4 8 16 32

Stakeholder agreement on corrective

1 2 4 8 16 32
actions
Changes to internal and external
1 2 4 8 16 32
commitments
Corrective action results 1 2 4 8 16 32

Analysis of corrective actions 1 2 4 8 16 32

Actions for deviations from corrective

1 2 4 8 16 32
actions

List of the acquisition types that will be

used for all products and product 1 2 4 8 16 32
components to be acquired
Trade study or other record of evaluation
criteria, advantages and disadvantages of
1 2 4 8 16 32
candidate suppliers, and rationale for
selection of suppliers

List of candidate suppliers, solicitation

1 2 4 8 16 32
materials, and requirements

Supplier proposals and market studies 1 2 4 8 16 32

Supplier risks 1 2 4 8 16 32

Supplier evaluations 1 2 4 8 16 32
Preferred supplier list 1 2 4 8 16 32

Supplier requirement revisions 1 2 4 8 16 32

Requirements for customer supplied items 1 2 4 8 16 32

Statements of work, contracts, memoranda

1 2 4 8 16 32
of agreement, and licensing agreement

Records of reviewing supplier agreements 1 2 4 8 16 32

Supplier agreement commitments 1 2 4 8 16 32

Supplier agreement revisions 1 2 4 8 16 32

Project plan and commitment revisions 1 2 4 8 16 32

Supplier progress reports and performance

1 2 4 8 16 32
measures

Supplier process performance reports 1 2 4 8 16 32

Supplier review materials and reports, and
1 2 4 8 16 32
product and documentation deliveries

Records of supplier reviews 1 2 4 8 16 32

Records of technical supplier reviews 1 2 4 8 16 32

Records of management supplier reviews 1 2 4 8 16 32

Supplier performance improvement action

1 2 4 8 16 32
plans

Risks, action items, and corrective actions

1 2 4 8 16 32
tracked to closure
Acceptance procedures 1 2 4 8 16 32

Agreements on acceptance procedures 1 2 4 8 16 32

Results of reviewing acquired products 1 2 4 8 16 32

Results of reviewing non-technical

1 2 4 8 16 32
commitments

Acceptance reviews or test results 1 2 4 8 16 32

Corrective action plans 1 2 4 8 16 32

Discrepancy reports and action items 1 2 4 8 16 32

Transition plans 1 2 4 8 16 32

Training reports 1 2 4 8 16 32

Support and maintenance reports 1 2 4 8 16 32

Measurement objectives 1 2 4 8 16 32
Measurement priorities 1 2 4 8 16 32
Results of documenting and reviewing
1 2 4 8 16 32
measurement objectives

Feedback on measurement objectives 1 2 4 8 16 32

Traceability of measurement objectives 1 2 4 8 16 32

List of candidate measures 1 2 4 8 16 32

Traceability of measures to objectives 1 2 4 8 16 32

List of existing measures 1 2 4 8 16 32

Specifications of base and derived

1 2 4 8 16 32
measures

Updated measures 1 2 4 8 16 32

Existing sources of data 1 2 4 8 16 32

Measurement data not currently available 1 2 4 8 16 32

Data collection and storage procedures 1 2 4 8 16 32

Data collection mechanisms and guidance 1 2 4 8 16 32

Data collection tools 1 2 4 8 16 32

Prioritized data collection and storage
1 2 4 8 16 32
procedures
Updated measures and measurement
1 2 4 8 16 32
objectives

Prioritized analyses and reports 1 2 4 8 16 32

Data analysis tools 1 2 4 8 16 32

Analysis specifications and procedures 1 2 4 8 16 32

Updated analysis and report content and

1 2 4 8 16 32
reports

Updated measures and measurement

1 2 4 8 16 32
objectives
Criteria for evaluating analyses 1 2 4 8 16 32

Base measurement data sets 1 2 4 8 16 32

Derived measurement data sets 1 2 4 8 16 32
Results of data integrity tests 1 2 4 8 16 32

Analysis results and draft reports 1 2 4 8 16 32

Additional measurement and analysis

1 2 4 8 16 32
results

Records of reviewing initial results 1 2 4 8 16 32

Refined criteria for future analyses 1 2 4 8 16 32

Data to be reviewed 1 2 4 8 16 32

Stored data inventory 1 2 4 8 16 32

Access to stored data inventory 1 2 4 8 16 32

Access controls for stored data inventory 1 2 4 8 16 32

Delivered reports and related analysis

1 2 4 8 16 32
results
Contextual information or guidance to help
1 2 4 8 16 32
interpret analysis results

Policy for identifying and reporting quality

1 2 4 8 16 32
issues

Criteria for evaluations 1 2 4 8 16 32

Evaluation reports 1 2 4 8 16 32

Noncompliance reports 1 2 4 8 16 32

Lessons learned and corrective actions 1 2 4 8 16 32

List of work products to be evaluated 1 2 4 8 16 32

Criteria for evaluating work products 1 2 4 8 16 32

Evaluation reports 1 2 4 8 16 32

Schedule for evaluating work products 1 2 4 8 16 32

Noncompliance reports 1 2 4 8 16 32

Lessons learned and corrective actions 1 2 4 8 16 32

Results of resolving noncompliances 1 2 4 8 16 32

List of noncompliance issues 1 2 4 8 16 32

List of unresolvable noncompliance issues 1 2 4 8 16 32

Analysis of noncompliance issues 1 2 4 8 16 32

Evaluation reports 1 2 4 8 16 32

Quality trends 1 2 4 8 16 32

Corrective action reports 1 2 4 8 16 32

Status reports of corrective actions and

1 2 4 8 16 32
evaluation logs

Reports of quality trends and quality

1 2 4 8 16 32
assurance reports

Selected configuration items 1 2 4 8 16 32

List of unique identifiers 1 2 4 8 16 32

List of important characteristics 1 2 4 8 16 32

Identified configuration items 1 2 4 8 16 32

Configuration item owner 1 2 4 8 16 32

Configuration item relationships 1 2 4 8 16 32
Configuration management system with
1 2 4 8 16 32
controlled work products

Configuration management system access

1 2 4 8 16 32
control procedures

Change request database 1 2 4 8 16 32

Shared configuration items 1 2 4 8 16 32

Archived versions of configuration items 1 2 4 8 16 32

Configuration management records 1 2 4 8 16 32

Configuration management reports 1 2 4 8 16 32

Contents of configuration management

1 2 4 8 16 32
system
Revised configuration management
1 2 4 8 16 32
structure

Authorization to create and release

1 2 4 8 16 32
baselines

Baselines 1 2 4 8 16 32

Description of baselines 1 2 4 8 16 32

List of available baselines 1 2 4 8 16 32

Change requests 1 2 4 8 16 32

Impacts of changes 1 2 4 8 16 32

Categorized change requests 1 2 4 8 16 32

Reviewed change requests 1 2 4 8 16 32

Status of change requests 1 2 4 8 16 32

Revision history of configuration items 1 2 4 8 16 32

Authorization to change configuration items 1 2 4 8 16 32

Records of access to configuration items 1 2 4 8 16 32

Results of reviewing baselines 1 2 4 8 16 32

Archives of baselines 1 2 4 8 16 32

Change request records, change log, and

1 2 4 8 16 32
status of configuration items

Access list to configuration status and

1 2 4 8 16 32
items

Latest versions of baselines 1 2 4 8 16 32

Versions of configuration items 1 2 4 8 16 32

Differences between baselines 1 2 4 8 16 32

Revision history of configuration items 1 2 4 8 16 32

Results of assessing baseline integrity 1 2 4 8 16 32

Results of confirming configuration
1 2 4 8 16 32
management records

Results of confirming configuration

1 2 4 8 16 32
management structure

Results of confirming configuration

1 2 4 8 16 32
management completeness

Results of confirming configuration

1 2 4 8 16 32
management compliance

Action items 1 2 4 8 16 32
Results of requirements elicitation activities 1 2 4 8 16 32

Customer constraints on the conduct of

1 2 4 8 16 32
verification

Prioritized customer requirements 1 2 4 8 16 32

Customer constraints on the conduct of

1 2 4 8 16 32
validation

Product requirements 1 2 4 8 16 32

Derived requirements 1 2 4 8 16 32

Architectural requirements, which specify or

constrain the relationships among product 1 2 4 8 16 32
components

Relationships between requirements 1 2 4 8 16 32

Requirement allocation sheets 1 2 4 8 16 32

Product component requirements 1 2 4 8 16 32

Design constraints 1 2 4 8 16 32
Requirements allocated to delivery
1 2 4 8 16 32
increments
Relationships among derived requirements 1 2 4 8 16 32

List of internal and external interfaces 1 2 4 8 16 32

Interface requirements 1 2 4 8 16 32

Operational concepts and scenarios 1 2 4 8 16 32

Environment in which product operates 1 2 4 8 16 32

Results of reviewing operational concepts
1 2 4 8 16 32
and scenarios

Detailed operational concept 1 2 4 8 16 32

Key mission and business drivers 1 2 4 8 16 32

Functionality and quality attributes 1 2 4 8 16 32

Architecturally significant quality attributes 1 2 4 8 16 32

Functionality required by end-users 1 2 4 8 16 32

Results of analyzing functional and quality

1 2 4 8 16 32
requirements

Logical and functional partitions 1 2 4 8 16 32

Requirements allocated to partitions,

1 2 4 8 16 32
objects, people, and support elements

Requirements allocated to functions and

1 2 4 8 16 32
subfunctions

Related subjects and removed conflicts 1 2 4 8 16 32

Requirements defects reports 1 2 4 8 16 32

List of analyzed requirements 1 2 4 8 16 32

Key requirements 1 2 4 8 16 32

Technical performance measures 1 2 4 8 16 32

Proposed requirements changes to resolve
1 2 4 8 16 32
defects

Results of analyzing stakeholder needs

1 2 4 8 16 32
and constraints

Results of risk assessment 1 2 4 8 16 32

Impacts of product life cycle concept risks 1 2 4 8 16 32

Assessment of risks related to

1 2 4 8 16 32
requirements

Results of validating requirements 1 2 4 8 16 32

Results of exploring requirements 1 2 4 8 16 32

Record of analysis methods and results 1 2 4 8 16 32

Alternative solution screening criteria 1 2 4 8 16 32

Evaluation reports of new technologies 1 2 4 8 16 32

Evaluation reports of COTS products 1 2 4 8 16 32

Reusable solution components 1 2 4 8 16 32

Alternative solutions 1 2 4 8 16 32
Requirements allocation 1 2 4 8 16 32

Selection criteria for final selection 1 2 4 8 16 32

Evaluation of alternative solutions 1 2 4 8 16 32

Updated criteria for evaluating alternatives 1 2 4 8 16 32

Identified and resolved issues for

1 2 4 8 16 32
alternatives

Best set of alternative solutions 1 2 4 8 16 32

Documented relationships between

1 2 4 8 16 32
requirements and product components

Product component selection decisions and

1 2 4 8 16 32
rationale

Documented solutions, evaluations, and

1 2 4 8 16 32
rationale

Criteria for evaluating design 1 2 4 8 16 32

Design methods 1 2 4 8 16 32

Results of evaluating designs 1 2 4 8 16 32

Results of allocating design to
1 2 4 8 16 32
requirements
Product architecture and component
1 2 4 8 16 32
design

Number of levels of design and

1 2 4 8 16 32
documentation

Views needed to document architecture 1 2 4 8 16 32

Detailed design descriptions 1 2 4 8 16 32

Technical data package 1 2 4 8 16 32

Key decisions 1 2 4 8 16 32

Revised technical data package 1 2 4 8 16 32

Interface specification criteria 1 2 4 8 16 32
Interface control documents 1 2 4 8 16 32

External interfaces 1 2 4 8 16 32

Internal interfaces 1 2 4 8 16 32

Interface design alternatives 1 2 4 8 16 32

Interface design specifications and
1 2 4 8 16 32
rationale
Criteria for design and product component
1 2 4 8 16 32
reuse

Make-or-buy analyses 1 2 4 8 16 32

Guidelines for choosing COTS product

1 2 4 8 16 32
components

Implement component design 1 2 4 8 16 32

List of design standards and criteria applied 1 2 4 8 16 32

Peer reviews of component design 1 2 4 8 16 32

Unit testing of component design 1 2 4 8 16 32

Revised product component design 1 2 4 8 16 32

List of documentation requirements 1 2 4 8 16 32

Methods for developing documentation 1 2 4 8 16 32

Applicable documentation standards 1 2 4 8 16 32

End-user training materials, user's manual,

operator manual, maintenance manual, 1 2 4 8 16 32
online help, etc.

Peer reviews of documentation 1 2 4 8 16 32

Revised documentation 1 2 4 8 16 32

List of product components to be integrated 1 2 4 8 16 32

Verifications to be performed 1 2 4 8 16 32

Alternative product component integration

1 2 4 8 16 32
strategies
Product integration strategy 1 2 4 8 16 32
Reviews of product integration strategies 1 2 4 8 16 32
Rationale for selecting or rejecting
1 2 4 8 16 32
alternative product integration strategies
Requirements for product integration
1 2 4 8 16 32
environment

Verification procedures for environment 1 2 4 8 16 32

Decisions to make or by environment 1 2 4 8 16 32

Verified environment for product integration 1 2 4 8 16 32

Support documentation for the product
1 2 4 8 16 32
integration environment
Disposed environment elements 1 2 4 8 16 32

Product integration procedures 1 2 4 8 16 32

Product integration criteria 1 2 4 8 16 32

Product integration maintenance criteria 1 2 4 8 16 32

Results of reviewing interface data 1 2 4 8 16 32

Product component and interface markings 1 2 4 8 16 32

Adequacy of interface descriptions 1 2 4 8 16 32

Compatibility of interfaces 1 2 4 8 16 32

Resolution of interface issues 1 2 4 8 16 32

Repository of accessible interface data 1 2 4 8 16 32

Acceptance documents for the received

1 2 4 8 16 32
product components

Delivery receipts 1 2 4 8 16 32

Checked packing lists 1 2 4 8 16 32

Exception reports 1 2 4 8 16 32

Checked configuration status 1 2 4 8 16 32

Results of pre-checks 1 2 4 8 16 32

Readiness of product integration

1 2 4 8 16 32
environment

Results of conducting integration 1 2 4 8 16 32

Revised product integration strategy 1 2 4 8 16 32

Exception reports 1 2 4 8 16 32

Product integration summary reports 1 2 4 8 16 32

Delivery requirements 1 2 4 8 16 32

Delivery methods 1 2 4 8 16 32

Implemented delivery methods 1 2 4 8 16 32

Operational site for installation 1 2 4 8 16 32

Delivery receipts 1 2 4 8 16 32

Installation results 1 2 4 8 16 32

Lists of work products selected for

1 2 4 8 16 32
verification
Work product requirements 1 2 4 8 16 32

Verification methods available for use 1 2 4 8 16 32

Verification methods for each selected work
1 2 4 8 16 32
product

Work product verification data for project

1 2 4 8 16 32
plan

Verification environment requirements 1 2 4 8 16 32

Verification environment resources 1 2 4 8 16 32

Verification equipment and tools 1 2 4 8 16 32

Verification environment 1 2 4 8 16 32

Verification procedures 1 2 4 8 16 32

Verification criteria 1 2 4 8 16 32

Expected verification results 1 2 4 8 16 32

Verification equipment and environment 1 2 4 8 16 32

Types of peer reviews 1 2 4 8 16 32

Peer review data collection requirements 1 2 4 8 16 32

Entry and exit criteria for work products 1 2 4 8 16 32

Criteria for requiring another peer review 1 2 4 8 16 32

Peer review checklist 1 2 4 8 16 32

Peer review schedule 1 2 4 8 16 32

Peer review entry criteria 1 2 4 8 16 32

Selected work products to be reviewed 1 2 4 8 16 32

Peer review roles 1 2 4 8 16 32

Peer review training material 1 2 4 8 16 32

Results of peer review roles 1 2 4 8 16 32

Peer review defects 1 2 4 8 16 32

Peer review results 1 2 4 8 16 32

Peer review data 1 2 4 8 16 32
Peer review action items and issues 1 2 4 8 16 32

Results of additional peer reviews 1 2 4 8 16 32

Results of checking peer review exit criteria 1 2 4 8 16 32

Peer review data 1 2 4 8 16 32

Peer review database 1 2 4 8 16 32

Peer review data access control 1 2 4 8 16 32

Analysis of peer review data 1 2 4 8 16 32
Demonstrations and verification results 1 2 4 8 16 32

Verification reports 1 2 4 8 16 32

Verification action items 1 2 4 8 16 32

As-run procedures log 1 2 4 8 16 32

Actual vs. expected verification results 1 2 4 8 16 32

Trouble reports and change requests for

verification methods, criteria, and the 1 2 4 8 16 32
environment

Analysis of verification defect data 1 2 4 8 16 32

Analysis report (e.g., statistics on
performance, causal analysis of
nonconformances, comparison of the 1 2 4 8 16 32
behavior between the real product and
models, trends)

Actual measurements vs. technical

1 2 4 8 16 32
performance parameters

Defect resolution information and corrective

1 2 4 8 16 32
actions

Key validation principles, features, and

1 2 4 8 16 32
phases

Categories of end-user needs to be

1 2 4 8 16 32
validated

Lists of products and product components

1 2 4 8 16 32
selected for validation
Validation methods for each product or
1 2 4 8 16 32
product component

Validation constraints for each product or

1 2 4 8 16 32
product component

Validation environment requirements 1 2 4 8 16 32

Customer-supplied validation products 1 2 4 8 16 32
Validation test equipment and tools 1 2 4 8 16 32
Validation resources available for use 1 2 4 8 16 32
Detailed validation environment plan 1 2 4 8 16 32

Review of product requirements for

1 2 4 8 16 32
validation

Validation criteria and procedures and test

and evaluation procedures for 1 2 4 8 16 32
maintenance, training, and support

Validation issues 1 2 4 8 16 32

Validation cross reference matrix 1 2 4 8 16 32

Operational demonstrations 1 2 4 8 16 32
As-run procedures log 1 2 4 8 16 32
Validation results 1 2 4 8 16 32

Validation reports 1 2 4 8 16 32

Validation deficiency reports 1 2 4 8 16 32

Procedure change request 1 2 4 8 16 32

Validation issues 1 2 4 8 16 32
Records of validation results 1 2 4 8 16 32

Results of validation measurement and

1 2 4 8 16 32
performance

Information on how to resolve validation

1 2 4 8 16 32
defects and corrective actions

Organization's policies, standards, and

1 2 4 8 16 32
objectives

Relevant process standards and models 1 2 4 8 16 32

Organization's process performance
1 2 4 8 16 32
objectives
Essential organizational process
1 2 4 8 16 32
characteristics
Organization's process needs and
1 2 4 8 16 32
objectives
Revised organizational process needs and
1 2 4 8 16 32
objectives
Process appraisal sponsorship 1 2 4 8 16 32

Process appraisal scope 1 2 4 8 16 32

Process appraisal methods and criteria 1 2 4 8 16 32

Plans for the organization’s process
1 2 4 8 16 32
appraisals
Appraisal findings that address strengths
and weaknesses of the organization’s 1 2 4 8 16 32
processes
Improvement recommendations for the
1 2 4 8 16 32
organization’s processes
Analysis of candidate process
1 2 4 8 16 32
improvements
Prioritized candidate process
1 2 4 8 16 32
improvements
Identification of improvements for the
1 2 4 8 16 32
organization’s processes
Revised list of planned process
1 2 4 8 16 32
improvements

Process improvement strategies,

1 2 4 8 16 32
approaches, and mechanisms

Process action teams 1 2 4 8 16 32

Process action plans 1 2 4 8 16 32
Reviewed process action plans 1 2 4 8 16 32

The organization’s approved process

1 2 4 8 16 32
action plans
Process action plans for stakeholders 1 2 4 8 16 32

Commitments among process action teams 1 2 4 8 16 32

Status and results of implementing process

1 2 4 8 16 32
action plans

Results of joint reviews with process action

1 2 4 8 16 32
teams

Plans for pilots 1 2 4 8 16 32

Review of activities and work products from
1 2 4 8 16 32
process action teams

Issues from process action teams 1 2 4 8 16 32

Results of ensuring process action teams

1 2 4 8 16 32
satisfy objectives

Plans for deploying organizational process

assets and changes to them across the 1 2 4 8 16 32
organization
Documentation of changes to
1 2 4 8 16 32
organizational process assets
Training materials for deploying
organizational process assets and changes 1 2 4 8 16 32
to them
Support materials for deploying
organizational process assets and changes 1 2 4 8 16 32
to them
The organization’s list of projects and the
status of process deployment on each (i.e., 1 2 4 8 16 32
existing and planned projects)

List of active projects for implementing

1 2 4 8 16 32
organization's standard processes

Guidelines for deploying the organization’s

1 2 4 8 16 32
set of standard processes on new projects

Records of tailoring and implementing the

1 2 4 8 16 32
organization’s set of standard processes

Records of tailoring and implementing

1 2 4 8 16 32
processes

Results of verifying process tailoring 1 2 4 8 16 32

List of updated set of standard processes 1 2 4 8 16 32

Results of monitoring process

1 2 4 8 16 32
implementation on projects

Status and results of process compliance

1 2 4 8 16 32
audits

Results of reviewing selected process

artifacts created as part of process tailoring 1 2 4 8 16 32
and implementation

List of process compliance issues 1 2 4 8 16 32

Results of periodic reviews of standard

1 2 4 8 16 32
processes

Feedback on use of standard processes 1 2 4 8 16 32

Process lessons learned 1 2 4 8 16 32

Results of communicating lessons learned 1 2 4 8 16 32

Measurements of organizational process

1 2 4 8 16 32
assets

Improvement recommendations for

1 2 4 8 16 32
organizational process assets

Information on organizational process

1 2 4 8 16 32
assets and improvements to them

Process improvement proposals 1 2 4 8 16 32

Records of the organization’s process

1 2 4 8 16 32
improvement activities

Standard process elements 1 2 4 8 16 32

Standard process element attributes 1 2 4 8 16 32

Standard process element relationships 1 2 4 8 16 32

Results of verifying standard processes 1 2 4 8 16 32

Results of validating standard processes 1 2 4 8 16 32

Results of integrating standard processes 1 2 4 8 16 32

Organization’s set of standard processes 1 2 4 8 16 32

Results of peer reviews of standard
1 2 4 8 16 32
processes
Revised standard processes 1 2 4 8 16 32

Selected lifecycle models 1 2 4 8 16 32

Descriptions of lifecycle models 1 2 4 8 16 32

Peer review results of lifecycle models 1 2 4 8 16 32

Revised descriptions of lifecycle models 1 2 4 8 16 32

Criteria for tailoring standard processes 1 2 4 8 16 32

Standards for documenting defined

1 2 4 8 16 32
processes

Procedures for approving standard

1 2 4 8 16 32
processes

Tailoring guidelines for the organization’s

1 2 4 8 16 32
set of standard processes
Peer review results of tailoring guidelines 1 2 4 8 16 32
Revised tailoring guidelines 1 2 4 8 16 32

Organization's measurement needs 1 2 4 8 16 32

Definition of the common set of product

and process measures for the 1 2 4 8 16 32
organization’s set of standard processes
Design and implementation of the
organization’s measurement repository
1 2 4 8 16 32
(i.e., the repository structure, support
environment)
Procedures for managing organization's
1 2 4 8 16 32
measures

Peer review results of measurement

1 2 4 8 16 32
definitions and procedures

Organization’s measurement data 1 2 4 8 16 32

Access control of measurement repository 1 2 4 8 16 32

Revised measurement repository 1 2 4 8 16 32

Design and implementation of the

1 2 4 8 16 32
organization’s process asset library

Criteria for including process assets in

1 2 4 8 16 32
library
Procedures for including process assets in
1 2 4 8 16 32
library

Catalog and selected items to be included

1 2 4 8 16 32
in the organization’s process asset library
Access control of process asset library 1 2 4 8 16 32
Review results of process asset library 1 2 4 8 16 32
Revised organization process asset library 1 2 4 8 16 32

Commercially work environment standards 1 2 4 8 16 32

Work environment standards 1 2 4 8 16 32

Empowerment mechanisms 1 2 4 8 16 32

Rules and guidelines for structuring and

1 2 4 8 16 32
forming teams

Operating rules for teams 1 2 4 8 16 32

Analysis of organization's training needs 1 2 4 8 16 32

Strategic training needs 1 2 4 8 16 32

Needed roles and skills 1 2 4 8 16 32

Documented training for roles 1 2 4 8 16 32

Documented training needs for operations 1 2 4 8 16 32

Revised training needs 1 2 4 8 16 32

Common project and support group training
1 2 4 8 16 32
needs

Methods for satisfying training needs 1 2 4 8 16 32

Training commitments 1 2 4 8 16 32

Organizational training tactical plan 1 2 4 8 16 32

Commitments to training plan 1 2 4 8 16 32
Revised training plan 1 2 4 8 16 32

Approaches to satisfy training needs 1 2 4 8 16 32

Decision to in source or outsource training 1 2 4 8 16 32

Training materials and supporting artifacts 1 2 4 8 16 32

Identify qualified training instructors 1 2 4 8 16 32

Develop organization's training curriculum 1 2 4 8 16 32

Revised training materials and supporting
1 2 4 8 16 32
artifacts

List of personnel to receive training 1 2 4 8 16 32

Schedule for delivering training 1 2 4 8 16 32

Delivered training course 1 2 4 8 16 32

Status of training schedule 1 2 4 8 16 32

Updates to training records in

1 2 4 8 16 32
organizational repository

List of staff with training waivers 1 2 4 8 16 32

List of staff with completed training 1 2 4 8 16 32

Training record access control 1 2 4 8 16 32

Training program performance

1 2 4 8 16 32
assessments

Training examinations and instructor

1 2 4 8 16 32
evaluation forms

Training effectiveness surveys 1 2 4 8 16 32

Selected lifecycle model 1 2 4 8 16 32

Selected standard processes 1 2 4 8 16 32

Tailor standard processes 1 2 4 8 16 32

Other standard artifacts 1 2 4 8 16 32

The project’s defined process 1 2 4 8 16 32

Results of reviewing project's defined
1 2 4 8 16 32
process
Revision of project's defined process 1 2 4 8 16 32

Project estimates 1 2 4 8 16 32

Project plans 1 2 4 8 16 32

Equipment and tools for the project 1 2 4 8 16 32

Installation, operation, and maintenance

1 2 4 8 16 32
manuals for the project work environment

Support services for the project’s work

1 2 4 8 16 32
environment

User surveys and results, and use

1 2 4 8 16 32
performance, and maintenance records

Integrated plans 1 2 4 8 16 32

Definitions of measures and measurement

1 2 4 8 16 32
activities

Product and project interface risks 1 2 4 8 16 32

Schedule tasks, delivery factors, and

1 2 4 8 16 32
project risks

Plans for performing peer reviews 1 2 4 8 16 32

Training needed to perform project's

1 2 4 8 16 32
defined process
Objective entry and exit criteria to initiate
1 2 4 8 16 32
and complete tasks

Compatibility of plan with relevant

1 2 4 8 16 32
stakeholders

Methods for resolving stakeholder conflicts 1 2 4 8 16 32

Work products created by performing the

1 2 4 8 16 32
project’s defined process

Integrated plans 1 2 4 8 16 32

Collected measures (i.e., actuals) and

1 2 4 8 16 32
status records or reports

Revised requirements, plans, and

1 2 4 8 16 32
commitments

Causes of issues that affect project

1 2 4 8 16 32
objectives
Documented shared vision 1 2 4 8 16 32

List of members assigned to each team 1 2 4 8 16 32

Team charters 1 2 4 8 16 32
Periodic team status reports 1 2 4 8 16 32
Proposed improvements to organizational
1 2 4 8 16 32
process assets

Actual process and product measures

1 2 4 8 16 32
collected from the project

Documentation (e.g., exemplary process

descriptions, plans, training modules, 1 2 4 8 16 32
checklists, lessons learned)

Lessons learned from using process asset

1 2 4 8 16 32
library

Process artifacts associated with tailoring

and implementing the organization’s set of 1 2 4 8 16 32
standard processes on the project
Agendas and schedules for collaborative
1 2 4 8 16 32
activities

Documented issues (e.g., issues with

stakeholder requirements, product and
1 2 4 8 16 32
product component requirements, product
architecture, product design)

Recommendations for resolving relevant

1 2 4 8 16 32
stakeholder issues

Defects, issues, and action items resulting

1 2 4 8 16 32
from reviews with relevant stakeholders
Critical dependencies 1 2 4 8 16 32
Need dates for reviewing critical
1 2 4 8 16 32
dependencies

Results of agreements on critical

1 2 4 8 16 32
dependencies

Commitments to address critical

1 2 4 8 16 32
dependencies

Status of critical dependencies 1 2 4 8 16 32

Relevant stakeholder coordination issues 1 2 4 8 16 32

Reports for communicating stakeholder
1 2 4 8 16 32
issues
Resolved issues with relevant stakeholders 1 2 4 8 16 32

Stakeholder issues for escalation 1 2 4 8 16 32

Status of relevant stakeholder coordination

1 2 4 8 16 32
issues
Reports for communicating status and
1 2 4 8 16 32
issues
Risk source lists (external and internal) 1 2 4 8 16 32
Risk categories list 1 2 4 8 16 32
Risk evaluation, categorization, and
1 2 4 8 16 32
prioritization criteria

Risk management requirements (e.g.,

control and approval levels, reassessment 1 2 4 8 16 32
intervals)
Bounds on extent to which thresholds are
1 2 4 8 16 32
applied

Project risk management strategy 1 2 4 8 16 32

List of identified risks, including the context,

conditions, and consequences of risk 1 2 4 8 16 32
occurrence

Environmental elements that affect project 1 2 4 8 16 32

Results of reviewing work breakdown

1 2 4 8 16 32
structure

Results of reviewing project plan for risks 1 2 4 8 16 32

Context, conditions, and consequences of

1 2 4 8 16 32
risks

Stakeholders associated with each risk 1 2 4 8 16 32

Evaluation of identified risks 1 2 4 8 16 32

Categorized and grouped risks 1 2 4 8 16 32

Prioritized list of risks for mitigation 1 2 4 8 16 32

Documented handling options for each

1 2 4 8 16 32
identified risk

List of those who are responsible for

1 2 4 8 16 32
tracking and addressing each risk

Costs and benefits of implementing risk

1 2 4 8 16 32
mitigation plan

Risk mitigation plans 1 2 4 8 16 32

Contingency plans 1 2 4 8 16 32

Updated lists of risk status 1 2 4 8 16 32

Method for tracking open risks to closure 1 2 4 8 16 32
Updated list of risk handling options and
1 2 4 8 16 32
actions

Risk mitigation plans of risk handling

1 2 4 8 16 32
options

Resources for risk handling activities such

as updating assessments of risk likelihood, 1 2 4 8 16 32
consequence, and thresholds

Performance measures on risk handling

1 2 4 8 16 32
activities
Guidelines for when to apply a formal
1 2 4 8 16 32
evaluation process

Records verifying use of defined process 1 2 4 8 16 32

Documented evaluation criteria 1 2 4 8 16 32

Range and scale of rankings for evaluation
1 2 4 8 16 32
criteria
Rankings of criteria importance 1 2 4 8 16 32
Results of assessing criteria and their
1 2 4 8 16 32
importance
Changes to evaluation criteria 1 2 4 8 16 32

Rationale for selection of evaluation criteria 1 2 4 8 16 32

Results of searching for alternatives 1 2 4 8 16 32

Identified alternatives for consideration 1 2 4 8 16 32

Proposed alternatives 1 2 4 8 16 32

Selected methods based on information

1 2 4 8 16 32
available

Selected methods based on issues at hand 1 2 4 8 16 32

Measures to support evaluation method 1 2 4 8 16 32

Proposed alternative solutions 1 2 4 8 16 32

Assumptions related to evaluation criteria 1 2 4 8 16 32

Impact of uncertainty on alternative
1 2 4 8 16 32
solutions

Simulation, modeling, prototyping, and pilot

1 2 4 8 16 32
results

New alternative solutions 1 2 4 8 16 32

Evaluation results 1 2 4 8 16 32
Risks of implementing recommended
1 2 4 8 16 32
solutions

Recommended solutions to address

1 2 4 8 16 32
significant issues

Organization's business objectives 1 2 4 8 16 32

Organization's quantitative objectives 1 2 4 8 16 32

Organization's prioritized objectives 1 2 4 8 16 32

Commitment to organization's objectives 1 2 4 8 16 32

Organization’s quality and process

1 2 4 8 16 32
performance objectives

Criteria for selecting subprocesses 1 2 4 8 16 32

List of processes or subprocesses

identified for process performance analyses
1 2 4 8 16 32
with rationale for their selection including
traceability to business objectives

Traceability between subprocesses 1 2 4 8 16 32

Revised list of processes and

1 2 4 8 16 32
subprocesses
Selected measures of process performance 1 2 4 8 16 32

Definitions of selected measures of process

performance with rationale for their
1 2 4 8 16 32
selection including traceability to selected
processes or subprocesses
Incorporated measures of process
1 2 4 8 16 32
performance
Revised measures of process performance 1 2 4 8 16 32

Collection of selected measurements 1 2 4 8 16 32

Analysis of process performance data 1 2 4 8 16 32

Baseline data on the organization’s

1 2 4 8 16 32
process performance

Agreements on process performance

1 2 4 8 16 32
baseline

Communicate process performance

1 2 4 8 16 32
information

Compare actual vs. expected process

1 2 4 8 16 32
performance baselines

Revised process performance baselines 1 2 4 8 16 32

Process performance models 1 2 4 8 16 32

Calibrated process performance models 1 2 4 8 16 32

Reviewed process performance models 1 2 4 8 16 32

Support to projects' use of process
1 2 4 8 16 32
performance models
Revised process performance models 1 2 4 8 16 32

Objectives for quality and process

1 2 4 8 16 32
performance

Quality and process performance needs 1 2 4 8 16 32

Measurable quality and process

1 2 4 8 16 32
performance objectives

Interim quality and process performance

1 2 4 8 16 32
objectives

Quality and process performance objective

1 2 4 8 16 32
risks

Quality and process performance objective

1 2 4 8 16 32
conflicts

Quality and process performance objective

1 2 4 8 16 32
traceability

Supplier quality and process performance

1 2 4 8 16 32
objectives
Revised quality and process performance
1 2 4 8 16 32
objectives
Criteria used to evaluate alternatives for
1 2 4 8 16 32
the project
Alternative processes and subprocesses 1 2 4 8 16 32

Interactions between alternative processes

1 2 4 8 16 32
and subprocesses

Evaluations of alternative processes and

1 2 4 8 16 32
subprocesses
Subprocesses to be included in the
1 2 4 8 16 32
project’s defined process

Assessment of risk of not achieving the

1 2 4 8 16 32
project’s objectives

Analysis of how subprocesses interact 1 2 4 8 16 32

Criteria used to select subprocesses that
are key contributors to achieving the 1 2 4 8 16 32
project’s objectives

Selected subprocesses 1 2 4 8 16 32

Attributes of selected subprocesses that

help in predicting future project 1 2 4 8 16 32
performance

Common measures for quantitative

1 2 4 8 16 32
management

Additional measures for quantitative

1 2 4 8 16 32
management

Selected measures for quantitative

1 2 4 8 16 32
management

Definitions of measures and analytic

techniques to be used in quantitative 1 2 4 8 16 32
management

Traceability of measures back to the

project’s quality and process performance 1 2 4 8 16 32
objectives

Statistical techniques for quantitative

1 2 4 8 16 32
management

Process performance baselines and

1 2 4 8 16 32
models for use by the project

Instrumented environment for quantitative

1 2 4 8 16 32
management

Revised measures and statistical analysis

1 2 4 8 16 32
techniques

Measurement data from subprocess

1 2 4 8 16 32
execution

Natural bounds of process performance for

1 2 4 8 16 32
each selected subprocess attribute
The actions needed to address deficiencies
in the process stability or capability of each 1 2 4 8 16 32
selected subprocess
Results of reviewing subprocess
1 2 4 8 16 32
performance
Graphical displays and data tabulations for
other subprocesses, which support 1 2 4 8 16 32
quantitative management

Review and analysis of actual performance 1 2 4 8 16 32

Predictions of results to be achieved

relative to the project’s quality and process 1 2 4 8 16 32
performance objectives

Assessment of risks of not achieving the

project’s quality and process performance 1 2 4 8 16 32
objectives

Actions needed to address deficiencies in

1 2 4 8 16 32
achieving project objectives

Graphical displays of data used to

understand subprocess and project 1 2 4 8 16 32
performance and performance trends
Identified root causes and potential actions
1 2 4 8 16 32
to take
Results of implementing actions 1 2 4 8 16 32
Subprocess and project performance
measurements and analyses (including
1 2 4 8 16 32
statistical analyses) recorded in the
organization’s measurement repository

Results of evaluating business objectives 1 2 4 8 16 32

Comparison of business objectives with

1 2 4 8 16 32
actual process performance results

Prioritized business objectives 1 2 4 8 16 32

Quality and process performance

1 2 4 8 16 32
objectives

Updated process performance measures 1 2 4 8 16 32

Analysis of current capability vs. business
1 2 4 8 16 32
objectives

Process performance shortfalls 1 2 4 8 16 32

Risks associated with meeting business

1 2 4 8 16 32
objectives

Results of reporting process performance

1 2 4 8 16 32
and risk analyses

Potential areas for improvement 1 2 4 8 16 32

Rationale for potential improvement areas 1 2 4 8 16 32

Costs and benefits of potential

1 2 4 8 16 32
improvement areas

Results of communicating potential

1 2 4 8 16 32
improvement areas
Suggested improvement proposals 1 2 4 8 16 32
Incremental and innovative improvements 1 2 4 8 16 32

Results of investigating innovative

1 2 4 8 16 32
improvements

Costs and benefits of suggested

1 2 4 8 16 32
improvements
Barriers and risks to suggested
1 2 4 8 16 32
improvements

Cost, effort, and schedule of suggested

1 2 4 8 16 32
improvements

Selected improvements to be validated 1 2 4 8 16 32

Results of evaluating suggested

1 2 4 8 16 32
improvements
Detailed changes for suggested
1 2 4 8 16 32
improvements

Validation method for suggested

1 2 4 8 16 32
improvements

Results of the selection process 1 2 4 8 16 32

Validation plans 1 2 4 8 16 32
Stakeholder agreement on validation plans 1 2 4 8 16 32

Results of consulting and assisting with

1 2 4 8 16 32
validation

Results of trial implementation 1 2 4 8 16 32

Documented lessons learned from

1 2 4 8 16 32
validation

Results of tracking validation activities 1 2 4 8 16 32

Validation evaluation reports 1 2 4 8 16 32
Prioritized improvements for deployment 1 2 4 8 16 32
Improvements selected for deployment 1 2 4 8 16 32
Methods for deploying each improvement 1 2 4 8 16 32

Results of selecting improvements 1 2 4 8 16 32

Results of reviewing suggested
1 2 4 8 16 32
improvements
Updated process documentation and
1 2 4 8 16 32
training
Methods for adjusting deployments 1 2 4 8 16 32

Strategies for addressing deployment

1 2 4 8 16 32
barriers

Target population for deployment 1 2 4 8 16 32

Measures and objectives for deployments 1 2 4 8 16 32

Deployment plans for selected

1 2 4 8 16 32
improvements
Agreements on deployment plans 1 2 4 8 16 32

Revisions to deployment plans 1 2 4 8 16 32

Results of monitoring deployment plans 1 2 4 8 16 32

Results of coordinating improvements 1 2 4 8 16 32

Results of deploying controlled and
1 2 4 8 16 32
disciplined improvements

Results of deploying improvements into

1 2 4 8 16 32
projects' defined process

Results of consulting on deployed

1 2 4 8 16 32
improvements

Updated training materials (to reflect

1 2 4 8 16 32
deployed improvements)

Results of confirming deployed

1 2 4 8 16 32
improvements

Documented results of improvement

1 2 4 8 16 32
deployment activities

Documented measures of the effects

1 2 4 8 16 32
resulting from deployed improvements

Results of measuring progress towards

organization's quality and process 1 2 4 8 16 32
performance objectives

Data to be used in the initial analysis 1 2 4 8 16 32

Outcomes selected for further analysis 1 2 4 8 16 32

Scope of the analysis 1 2 4 8 16 32

Root cause analysis results 1 2 4 8 16 32

Analysis of selected outcomes 1 2 4 8 16 32

Combined and grouped outcomes 1 2 4 8 16 32

Action proposal 1 2 4 8 16 32

Analysis of action proposals and priorities 1 2 4 8 16 32

Action proposals selected for
1 2 4 8 16 32
implementation
Action plans 1 2 4 8 16 32
Results of implementing action plans 1 2 4 8 16 32
Analysis and actions as a result of similar
causes from other processes and work 1 2 4 8 16 32
products

Analysis of process performance and

1 2 4 8 16 32
change in process performance

Impact of changes to achieve quality and

1 2 4 8 16 32
process performance objectives

Actions if process and subprocess

1 2 4 8 16 32
improvements do not work

Causal analysis and resolution records 1 2 4 8 16 32

Organizational improvement proposals 1 2 4 8 16 32

Total
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N/A

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