Professional Documents
Culture Documents
Retail revenue airside vs. landside in Frankfurt Retailing airside achieves higher revenue
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Economic development is a decisive
Events such as COVID-19, which
driver for global air traffic
disproportionately(不成⽐例地) affected air
General rule: 1 % growth in GDP leads
transport, are exceptions to this
to 1,5 – 2 % in air traffic
rule. However, in the long term, the
The more saturated a market is the less
correlation(相互的关系) can be seen.
air traffic growth is induced by GDP growth
lecture 2
Strategic challenges
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Most of these advantages are structural, i.
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e. they can be preserved permanently(永久保
Airlines from the Middle East with significant 存). Due to Emirates(阿联酋航空)' business
cost advantages In order to reduce costs and remain model, which is primarily focused on long-
Lufthansa's cost structure is very high (Vs. Different framework conditions lead competitive, Lufthansa Group is launching haul routes, the airline faced massive cost
especially from the Middle East) to unequal costs new austerity programs(经济紧缩计划). increases during the pandemic. However, it
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Especially at the subsidiaries Eurowings and still operates cheaper than its European
Brussels Airlines, costs have to be reduced in competitors.
order to survive in the strong European
competitive environment.
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An increasing number of transfer
Non-European long-haul Airlines passengers from Europe are using
Middle Eastern hubs especially for
their trips to Asia.
Competition is mainly based on
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price. Cost advantages of the carriers
from the Middle East enables them
Middle Eastern hubs have gained in to develop their markets more
importance at the expense of established aggressively.
European hubs The restriction of competition by
traffic rights has been made void
in a lot of cases, as the European
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Market is already fully opened to
Turkish Airlines and some middle
Eastern airlines hold shares in
European airlines (e.g. Qatar – IAG) in
order to secure access to the market
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Customer benefits from:
− Maximum connectivity
− Broad range of choices
− Strong identification with
local brand
Capacity is allocated to
hubs based on capacity,
multi-hub strategy to generate benefits for
cost and quality:
customers and flexibility of production
− Increased reliability
− Risk diversification
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− Flexible capacity
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management
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Standardized A320 family
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enables flexible reallocation
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across the group
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Joint Ventures(合资企业)
Joint capacity management
Joint Ventures expand the multi hub system Joint pricing
Case study Lufthansa How Lufthansa faces challenges
to a global network Joint product strategy
Mutual market access(相互市场准⼊)
Revenue sharing(收⼊分享)
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Evolution of revenue management enables
individual offers to customers Airlines can differentiate their products and
services
(distribute entire portfolio, including
ancillaries and
promotional fares → rich format like photos
or videos is
NDC – New Distribution Capability possible)
Aggregators and travel agents(聚集者和旅
⾏社) get access to full and rich
air content of the airlines
Corporate buyers and travellers benefit
from a transparent shopping experience(透
明的购物体验)