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ChatGPT: the future of discharge summaries? 


ChatGPT (Open AI, San Francisco, CA, USA) has Although ChatGPT offers significant promise, Published Online
February 6, 2023
taken the world by storm.1 Released to the public deploy­ment into clinical practice will require multiple https://doi.org/10.1016/
in November, 2022, ChatGPT is based on artificial barriers to be overcome. First, ChatGPT depends on S2589-7500(23)00021-3

intelligence (AI) technology and trained on data from the data it receives and therefore still necessitates
the internet written by humans, including conver­ salient information to be manually inputted. Future
sations. This AI-powered chatbot has vast capabilities iterations might allow automatic scraping of data
ranging from poem composition, essay writing, solving from the patient’s electronic health record without
coding issues, and explanation of complex concepts the need for manual inputting of a brief. This practice,
including “how can we fix the UK National Health however, presents significant issues with respect to data
Service?” Some consider that ChatGPT has advanced governance. Previous use of AI within health care has
the online search to the next level;2 the program offers been associated with failings that significantly damage
rapid and in-depth understanding of complex matters patients’ trust6 and therefore care must be taken around
and generates custom responses in a conversational data storage and access.
manner to the exact question asked, recalling its own Second, acceptability of this technology, from
previous responses. Although still only a research patients in particular, must be considered. The concern
preview, ChatGPT has shown impressive performance that automation might lead to depersonalisation of
across multiple use cases. One potential area of care could lead to resistance to this technology. Pilot
ChatGPT’s application could be to generate discharge
summaries. Composition of high-quality discharge Panel: ChatGPT’s response to a simple discharge summary request
summaries containing the requisite information can Prompt
be time consuming, with the burden usually falling on “Write me a discharge summary for John Doe, a 70-year-old man who has had a total hip
junior doctors. Therefore, when balanced against clinical replacement 5 days ago and now can leave hospital to go home.”
commitments, discharge summaries are often left under- Response* 
prioritised resulting in delays in patients’ discharges or “Patient: John Doe 
insufficient discharge summaries, which not only places Age: 70 years old 
Date of admission: [date] 
pressure on an already stretched junior doctor workforce, Date of discharge: [date] 
but also presents potential patient safety issues in the
Reason for Admission: Total hip replacement surgery 
transition of care from secondary to primary care.3 
Summary of Hospital Course: 
ChatGPT allows doctors to input a brief of the specific
Mr Doe was admitted to the hospital on [date] for a total hip replacement surgery.
information to include, concepts to elaborate on, and The surgery was successful and Mr Doe has made good progress in his recovery. He has
guidance to explain, outputting a formal discharge been compliant with his physical therapy and pain management regimen, and has
summary in a matter of seconds (panel). Discharge demonstrated good mobility and strength in his affected leg. He is able to perform
summaries are an obvious choice for this technology activities of daily living independently and has demonstrated good understanding of his
post-operative care instructions. 
because of their largely standardised format; this
standardisation has previously been recognised through Recommendations for follow-up care: 

the creation of templates—eg, from the Royal College of Mr Doe is advised to continue with his physical therapy as prescribed by his physical
therapist. He should also continue to take his pain medication as directed and follow a
Physicians.4 Automation of this process could therefore
healthy diet and exercise routine to promote healing and maintain good overall health.
ease the work burden upon junior doctors allowing He should follow up with his orthopaedic surgeon in 1–2 weeks for a post-operative
more time for the delivery of patient care and the check-up. 
seeking of training opportunities, often in roles centred Overall, Mr Doe is in good condition and is ready for discharge from the hospital. 
on service provision. ChatGPT could also improve the Signed, 
quality of the discharge summaries themselves, with [physician’s name]” 
previous literature showing discharge summaries that *Although this summary is likely to be accurate for most patients, the additional information that was not included in the
are written through traditional means are often missing prompt was automatically generated by ChatGPT, highlighting the need for manual checking by clinical staff before
finalisation.
details.5

www.thelancet.com/digital-health Vol 5 March 2023 e107


Comment

trial data is therefore necessary to gather stakeholder at a local level.8 The question for the future will be how,
views and ultimately show improvements in efficiency not if, we adopt this technology.  
and quality of processes. Finally, the consequences of We declare no competing interests. Funding and infrastructural support was
provided by the UK National Institute for Health and Care Research (NIHR)
technology failure must be considered. Although asking Imperial Biomedical Research Centre. KL is supported by a NIHR Academic
trivial questions to a chatbot at home might have few Clinical Fellowship.
consequences, incorrect or inadequate information Copyright © 2023 The Author(s). Published by Elsevier Ltd. This is an Open
Access article under the CC BY-NC-ND 4.0 license.
concerning medication changes or follow-up can greatly
affect patient care. Therefore, although ChatGPT can be Sajan B Patel, *Kyle Lam
k.lam@imperial.ac.uk
considered as a first step in the writing process, manual
Department of Surgery and Cancer, St Mary’s Hospital, London W2 1NY, UK
checking of its output by a doctor will be required before (SBP, KL)
completion. 1 Open AI. ChatGPT: Optimizing language models for dialogue. OpenAI.
ChatGPT demonstrates the power of this next gen­ 2022. https://openai.com/blog/chatgpt/ (accessed Dec 27, 2022).
2 Grant N, Mets C. A new chat bot is a code red for Google’s search business.
eration of chatbots powered by large language models. The New York Times, Dec 21, 2022. https://www.nytimes.com/2022/12/21/
technology/ai-chatgpt-google-search.html (accessed Feb 1, 2023).
Although the use of chatbots within health care is by no
3 Allen J, Hutchinson AM, Brown R, Livingston PM. Quality care outcomes
means novel, having previously been applied to areas following transitional care interventions for older people from hospital to
home: a systematic review. BMC Health Serv Res 2014; 14: 346.
such as triage,7 this next generation aims to advance 4 Royal College of Physicians. Improving discharge summaries—learning
the field significantly through its generative capacities. resource materials. RCP London. 2021. https://www.rcplondon.ac.uk/
guidelines-policy/improving-discharge-summaries-learning-resource-
Health care is an industry that has significant scope materials (accessed Dec 27, 2022).
for automation, especially in areas of documentation. 5 Earnshaw CH, Pedersen A, Evans J, Cross T, Gaillemin O, Vilches-Moraga A.
Improving the quality of discharge summaries through a direct feedback
We should be reactive to these advances in technology system. Future Healthc J 2020; 7: 149–54.
and explore potential use cases and the feasibility of 6 Powles J, Hodson H. Google DeepMind and healthcare in an age of
algorithms. Health Technol 2017; 7: 351–67.
using chatbots such as ChatGPT across diverse areas in 7 Baker A, Perov Y, Middleton K, et al. A comparison of artificial intelligence
and human doctors for the purpose of triage and diagnosis. Front Artif Intell
health care. Proactive early adoption of this technology 2020; 3: 543405.
at a central level might also reduce the risk of issues in 8 Centre for Public Impact. The electronic health records system in the UK.
https://www.centreforpublicimpact.org/case-study/electronic-health-
the future; parallels can be drawn with interoperability records-system-uk/ (accessed Dec 27, 2022).
issues due to differing electronic health records adopted

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