Day

Day 1
Day 2
Day 3
Day 4
Day 5
Day 6
Tasks
Create 'Is problem required?' checkbox below 'Assigne to' field
Disable tabbed forms
Add embedded list 'Affected CIs' on the form
Create new role 'inc_manager'
Assign 'inc_manager' role to 'INC Manager' group
'INC Manager'
If priority
If state is Low,
is 'in Moderate
progress' makeor'assignment
planning do group'
not display VIP uses field
and 'assigned to' fields compulsory.
If state is 'closed' then make all the
Add a link of the incident in the mail. fields read-only for all the users except 'admin'.
Status
Date:02/01/2018 Task Done: All the
assignments are completed
Date:04/01/2018 except
Task Done: All the
assignments are completed.
Date:04/01/2018 Task Done: All the
assignments are completed.
Date:05/01/2018 Task Done: All the
assignments are completed.
Date:08/01/2018 Task Done: All the
assignments are completed.
Date:09/01/2018 Task Done: All the
assignments are completed.