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    Jay Patel
    9 views3 pages
    The document outlines tasks to be completed over several days to improve an incident management system. It includes tasks such as creating a common email template for notifications, making certain fields editable only by certain roles, and automatically populating fields in incident tasks from the parent incident. The status updates indicate progress was made each day with tasks being half-completed or completed on different dates until all tasks were finished by January 22nd.

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    The document outlines tasks to be completed over several days to improve an incident management system. It includes tasks such as creating a common email template for notifications, making certain fields editable only by certain roles, and automatically populating fields in incident tasks from the parent incident. The status updates indicate progress was made each day with tasks being half-completed or completed on different dates until all tasks were finished by January 22nd.

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    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    9 views3 pages

    Day Day 1 Day 2 Day 3 Day 4 Day 5 Day 6

    Uploaded by

    Jay Patel
    The document outlines tasks to be completed over several days to improve an incident management system. It includes tasks such as creating a common email template for notifications, making certain fields editable only by certain roles, and automatically populating fields in incident tasks from the parent incident. The status updates indicate progress was made each day with tasks being half-completed or completed on different dates until all tasks were finished by January 22nd.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 3

    Day

    Day 1
    Day 2
    Day 3
    Day 4
    Day 5
    Day 6
    Tasks
    On click of send mail pass assignment group as parameter and subject as INC:short description in email
    Create a common
    Auto Polpulate script
    users for and
    email emails which
    user id whenwilluser
    contain inc number, short description, Priority and configuration item
    changes
    Create
    Incidenta new field
    should notDate and add validation
    get resolved for datetasks
    until all incident fieldassociated
    so that it takes
    with only future
    it gets date
    closed
    Problem related togroup
    Make assignment incident
    andshould gettodisplayed
    assigned in related
    fields editable onlylist on incident
    to admin and incident manager. For others these fields
    should be readonly
    Incident's short description should be autopopulated to incident task while creation of incident task
    There should
    Assigned be at least
    to should one incident
    get notified about task
    ticketassociate
    creation.with incident
    Create when state
    notification usingbecomes work in progress and resolved
    workflow.
    Status

    15-01-2018
    Completed.
    16-01-2018
    Completed.
    done and we have
    18-01-2018
    doubt in third task.
    First task is halfdone.
    Done with second task.
    19-01-2018
    Completed.
    22-01-2018
    Completed.

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