Hardik Shah

Ahmadabad, India | hardikshah02000@gmail.com | +919978934429 |

https://www.linkedin.com/in/hardik-shah-07634711

I am experienced supply chain professional with 15 years in manufacturing industries at large

multinationals. I’ve demonstrated deep expertise in using my skills and nurture brands and yield stellar
results for all stakeholders.

SKILLS
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Sales & Operations Planning, Demand Forecasting, Inventory Management, End-to End Supply Chain
Management, Operations Enhancement, Customer Relationship Management, Key Account
Management, Oracle (OM module), SAP (SD Module), Office 365

EXPERIENCE
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RAYCHEM RPG PVT LTD HALOL, INDIA

Deputy Manager Sept 2011 to March 2021
KRA includes
• Managing overall functioning of Sales Operations, Order Execution and Customer Service
for INR 300 Cr. of Raychem’s Energy Division; coordinating with Government Utilities &
Contractors for Project Execution of Power Transmission & Distribution
• Publishing & executing Monthly Sales & Dispatch Plan to achieve budgeted sales and avoid
LD / Penalty
• Working with Sales Team, Channel Partners & Customers for effective execution of
contracts (Drawing Submission, Drawings Approvals, arranging timely inspections, Dispatch
Clearances, documents related to Latter of Credit / Bank Guarantees, Credit Controls, payment
collection & after-sales support)
• Generating demand forecast through Sales & Operation Planning (S&OP) monthly meetings,
historic Sales Trends and Market Intelligent | Customer-wise, Product-wise Segmentation.
• Handle and manage complaints and provide resolutions to customers’ direct inquiries via
phone calls, emails or web inquiries ensuring customer expectations are met or exceeded
• Preparing material requirement plan as per production floor needs; tracking and maintaining
inventory levels in the stores for all items required in the plant; generating purchase orders
as and when inventory levels reach reorder levels
• Synchronizing with Production & Supply Chain Team to align with customer's requirement
and meet monthly budgeted targets
• Releasing & monitoring Monthly / Weekly / Daily Procurement Plan and Production Plan &
Rolling Dispatch Plan inline to customer's requirement
 • Inventory management through MRP settings of Material master (Safety stock, Re-order level
planning, MoQ, Tolerance, Rounding value, etc.)
• Streamlining the system and procedures, establishing effective inventory control for slow,
non-moving & obsolete material & ensuring ready availability of materials to meet the targets

Achievements includes
• Modified supply chain system by implementing Advance Planning Tools (Safety stock | ABC
Analysis | Min-Max | VMI / Jit | Make to Stock | Assemble to Order | Engineering to Order, and
so on) and improved On Time In Full (OTIF) from 73% to 91%
• Reduced Lead Time by 25% by planning and forecasting
• Inventory reduction from 65 to 34 days and increase inventory turns from 5 to 12 within a
year by JIT for RM, KANBAN within factory, salvaging, kitting line, online FIFO, milk run
implementation

ELECON ENGINEERING CO. LTD. ANAND, INDIA

Sr. Engineer Sept 2010 to Sept 2011
• Managed end-to-end execution of Spare Parts Sales
• Administered Claim Management activity &monitored service activities (only for R&M orders)

ERHARDT + LEIMER (I) PVT. LTD. AHMEDABAD, INDIA

Executive – Customer Support (Spares) Feb 2008 to Sept 2010
• Administered after-sales services of PAN India basis and Spare Parts Business
• Managed SAARC business (Spare Parts) & managed customers of Textile, Tyres, Paper &
Film industries

M.R. ORGANIZATION AHMEDABAD, INDIA

Sales Executive June 2007 to Feb 2008

ABM STEEL PVT. LTD AHMEDABAD, INDIA

Sales Engineer July 2006 to June 2007

SPICER INDIA LTD SATARA, INDIA

Trainee Engineer March 2005 to April 2006

EDUCATION
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GRADUATE DIPLOMA IN MATERIALS MANAGEMENT MUMBAI, INDIA

Indian Institute of Materials Management July 2013 to June 2017

DIPLOMA IN MECHANICAL ENGINEERING SURENDRANAGAR, INDIA

C.U.Shah Polytechnic Jan 2003 to Dec 2004