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Technology: The Wealth Generator: From The Technological Entrepreneur's Playbook (A Business Expert Press Book)
Technology: The Wealth Generator: From The Technological Entrepreneur's Playbook (A Business Expert Press Book)
CHAPTER ONE
By Ian Chaston
(A Business Expert Press Book)
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Business School.
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CHAPTER 1
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2 THE TECHNOLOGICAL ENTrEPrENEUr’S PLAYBOOK
the sovereign debt crisis that has been a massive burden dragging down
the entire European Union (EU).
Meanwhile, multinational companies in sectors such as coal, oil, and
minerals continued to invest in capacity expansion on the false premise of
continued rising growth in the Chinese economy. When the frst signs of
a slowdown emerged in the Chinese economy, a massive decline in com-
modity prices was triggered. Tis had a devastating impact, especially in
those countries reliant upon commodity exports as their primary source
of economic growth and stability.
Case Aims: To illustrate the risks associated with an over reliance upon
agriculture
New Zealand’s economy has been highly reliant upon agricultural out-
put. Since World War II, dairy farming has become the dominant agri-
cultural sector. A key problem is the country’s remote location relative
to overseas markets, and milk is a highly perishable product. Tis situ-
ation led to the creation of Fonterra that was granted a near monopoly
over the purchase of milk and assigned the task of using milk as a raw
material to move the country further up the food industry value chain
(Baldwin 2015).
Although raw milk production in New Zealand has risen dramat-
ically, Fonterra’s success in moving into branded goods has been lim-
ited. As a consequence, the strategy of the company has been to invest
in expanding the capability of converting raw milk into milk powder.
Tis is essentially a commodity product, and hence, proft margins
have remained relatively low.
New Zealand’s reputation for high quality has proved important
in exploiting the growing demand for milk powder in China. As the
Chinese economy continued to expand, New Zealand enjoyed a period
of unprecedented economic growth. Furthermore, the country’s con-
servative banking sector practices and public sector spending meant the
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TECHNOLOGY: THE WEALTH GENErATOr 3
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4 THE TECHNOLOGICAL ENTrEPrENEUr’S PLAYBOOK
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TECHNOLOGY: THE WEALTH GENErATOr 5
Innovation
Radical innovation generates entirely diferent new products, services,
processes, or delivery systems. As demonstrated by frms such as Apple
and Google, the reward is exceptionally high proftability. Radicalness is
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6 THE TECHNOLOGICAL ENTrEPrENEUr’S PLAYBOOK
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TECHNOLOGY: THE WEALTH GENErATOr 7
the average customer. Tis had the implication that successful frms
needed to maximize manufacturing productivity. Less efort was allo-
cated to involvement in innovation. Instead, the primary focus was
that of achieving economies of scale. Tis was usually delivered through
industrial mergers between domestic producers, eventually leading to
only one or two frms dominating each Western World home markets
(e.g., Ford, General Motors in the United States; British Leyland, sub-
sequently Rover Group, in the UK, Volkswagen in Germany; Fiat in
Italy, Renault; and Citroen in France) (Helper and Henderson 2014).
Te OPEC oil crisis in the 1970s sparked higher customer inter-
est in fuel economy, ofering both European and Japanese producers
the opportunity to break into the largest car market in the world, the
United States. While the U.S. car makers were struggling with the
problems of learning how to make smaller cars and manage in what
had become a highly unionized production environment, the Japanese
were left to experiment with concepts such as robotics, just in time
(JIT) to further enhance productivity and total quality management
(TQM) to improve “‘build quality.” Teir success permitted them to
become global players in the world car market. Many of the Japa-
nese’s advances in manufacturing, which took frms such as Toyota
and Honda to market leadership, were often achieved by being willing
to challenge industrial conventions established by the major Western
manufacturers (Townsend and Calantone 2014).
Long lead times can exist between concept identifcation, comple-
tion of fundamental research, and the ability to launch a new product
based on a new technology. An example of being prepared to invest in
the acquisition of new knowledge and internal capabilities is provided
by Toyota. Long before the American or European car manufacturers
exhibited any concerns over rising oil prices, Toyota, as the world’s
leading automobile manufacturer, had the strategic insight to research
how to move vehicle transportation away from a dependence on
hydrocarbons to utilize other types of fuels. Teir frst product was the
highly successful hybrid the Toyota Prius. Having launched the Prius,
the company has focused on continuous innovation to improve this
vehicle and to expand the company’s hybrid product line (Rapp 2007).
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8 THE TECHNOLOGICAL ENTrEPrENEUr’S PLAYBOOK
Entrepreneurship
French economist Jean-Baptiste Say is credited with inventing the term
“entrepreneurship” in the early 19th century. At the time, the concept was
not seen as important by mainstream economists (Dorobaț 2014). It would
not be until the 1920s that the Austrian economist Joseph Schumpeter
challenged the classic economic theory and proposed an alternative para-
digm for explaining fundamental economic change. Schumpeter (1934)
noted that profts decline when technologies mature and the emergence
of new technologies permit new winners to emerge. He described this
process as “creative destruction,” in which entrepreneurs exploit a new
technology as the basis for the creation of entirely new industries, while
concurrently existing, mature industries become increasingly unable to
sustain wealth generation.
Schumpeter’s primary focus was on entrepreneurship in which a new
technology, often during an economically turbulent period, provides the
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TECHNOLOGY: THE WEALTH GENErATOr 9
basis for new businesses, and that as a result of creative destruction, this
become a nation’s new primary source of wealth generation. Subsequently,
Schumpeter (1954) concluded that existing larger frms are less likely to
engage in creative destruction. Instead, they tended to engage in “creative
accumulation” by exploiting their accumulated knowledge in the devel-
opment of the next generation of products and services. Tis scenario
can be contrasted with creative destruction, which involves a widening of
innovation by new frms entering the market and successfully challenging
incumbents by exploiting new forms of technology.
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10 THE TECHNOLOGICAL ENTrEPrENEUr’S PLAYBOOK
around a revised business model becomes a more likely strategy for sus-
taining ongoing success.
Habtay proposed that the start point for market-driven entrepreneur-
ship is the discovery of viable new customer value propositions and the
identifcation of a viable customer segment. Te other dimension is a
market structure that permits the creation of a business model that per-
mits the focal frm to efectively exploit the identifed market opportunity.
As illustrated in Figure 1.1, in the case of technology-driven entrepre-
neurship, it is new scientifc or technological knowledge that results in a
push for development, eventually leading a commercially viable outcome.
Market-opportunity entrepreneurship can be considered as a pull-directed
process because recognition of potential customer need is the catalyst that
prompts the development activity. It should be recognized, however, that
in responding to market pull, exploitation of new scientifc or technolog-
ical knowledge may be required to create a viable commercial solution.
In considering which of the two options, market-driven or technology-
driven entrepreneurship, ofers the greatest source of long-term wealth
generation, both history and the current day evidence clearly indicate
the superiority of the latter philosophy. Te frst Industrial Revolution
generated huge wealth for the UK entrepreneurs involved. Similarly, the
second Industrial Revolution, which centered around the exploitation of
electricity and the internal combustion engine, made individuals such as
Technology-driven entrepreneurship
Scientific/ Recognition Further Idea converted Market
technological of potential research into a viable launch
discovery application technology
Known
Recognition
Scientific or
of potential
technological
solution
problem
Existing Recognition
scientific/ of new
technology application
Market-pull entrepreneurship
Market Recognition Product/ Market research to
opportunity of potential service validate market
identification opportunity development acceptance
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TECHNOLOGY: THE WEALTH GENErATOr 11
Tomas Edison extremely rich. Today, during the third Industrial Revolu-
tion, which is focused on exploiting the Internet and related technologies,
the world’s two most valuable companies, in terms of their traded share
values, are Apple and Google.
Technology-Based Destruction
Case Aims: To illustrate the technological opportunities ofered by Internet-
based has created a new “sharing economy,” which can adversely impact
existing, long-established service businesses
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12 THE TECHNOLOGICAL ENTrEPrENEUr’S PLAYBOOK
which permits them to deliver the service. Not required to meet cer-
tain regulations for in relation to the provision of transportation ser-
vices, such as insurance, training of drivers, and licenses means, Uber
can outcompete the existing taxi frms. Uber drivers can also decline
to provide service when they do not like the requested destination.
Tis is a behavior that existing taxi companies cannot exploit because
they are obligated to ofer standardized prices and provide service to
anyone who calls.
Another example of the sharing economy is provided by Airbnb.
Tis started in 2007 in San Francisco when the founders had extra
rooms to rent and decided to ofer a low-cost air mattress and bed and
breakfast to attendees at a local conference. Tey created a website to
target cities with conferences and signed up people with spare rooms.
Subsequently, the company has expanded by ofering the service to
anybody looking for low-cost accommodation. By September 2014,
Airbnb had expanded to 800,000 room listings in 190 countries and
claims to have attracted 17 million customers (Helm 2014). Not sur-
prisingly, within the hotel industry, the unions have reacted strongly to
this threat by demanding city regulators take action over what may be
breaches of regulations regarding private hosting and subletting (Fox
2016). Tere is also the potential for a major loss in tax revenues in
those cities where there are a large number of hotels generating high-
level valued-added taxes.
Defnitions
Te Oxford English dictionary defnes the entrepreneurship as the activ-
ity of an individual who “attempt to proft by risk and initiative.” Tis is
a somewhat broad perspective that many people would probably consider
could be associated with broad range of activities, only some of which can
be perceived as entrepreneurial. In an attempt to propose a defnition that
could provide a framework for determining whether an individual or an
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TECHNOLOGY: THE WEALTH GENErATOr 13
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14 THE TECHNOLOGICAL ENTrEPrENEUr’S PLAYBOOK
At the beginning of the saga that led to the creation of the frst Apple
computer, Steve Jobs’ primary interest was to eventually start a busi-
ness. It was his close friend Steve Wozniak who frst had the idea of
creating a PC. He had already designed a terminal with a keyboard and
monitor that could be connected to a minicomputer. His vision was to
locate the microprocessor inside the terminal and the idea for a stand-
alone computer of PC was created. Having assembled his creation,
he developed the code necessary to permit the use of the keyboard to
display letters on the computer screen (Isaacson 2011).
At this juncture, Steve Jobs proposed Wozniak’s idea could be used
to make money by building and selling the printed circuit boards that
could carry a microprocessor, ofering eight kilobytes of memory that
could be programmed using BASIC. Teir frst potential customer was
Paul Terrell who owned a computer store, the Byte Shop. He was not
impressed with the circuit board idea and insisted he be supplied with
assembled boards on which the microprocessor was already installed.
When Jobs delivered the boards, it became apparent that Terrell had
expected a more complete product that included a power supply, case,
monitor, and keyboard. Jobs accepted the validity of Terrell’s perspec-
tive, which acted as the catalyst for the vision of PCs needing to come
in a complete package based on the hardware being encased, the key-
board being built-in, provision of a power supply, and the inclusion
of appropriate software. Te outcome was the world famous PC icon,
the Apple computer. Tis product successfully challenged and dis-
rupted existing conventions within the computer industry, eventually
providing the basis for a new worldwide global product convention.
Entrepreneurial Infrastructure
Tere is a romantic appeal about single entrepreneur or a small group of
entrepreneurs laboring away in a garage or university laboratory, which
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TECHNOLOGY: THE WEALTH GENErATOr 15
Technological
infrastructure New to the world
opportunities
Interorganizational
collaborative environment
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16 THE TECHNOLOGICAL ENTrEPrENEUr’S PLAYBOOK
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