3rd July 2014 – Psychology service reception – Personality Disorder awareness

training

4 attendees completed evaluation forms.

Strongly Strongly No
Today's event agree
Agree Neutral Disagree
disagree response

The objectives of training were clear 3 1

Participation and interaction were

3 1
encouraged

The material covered was relevant to me 3 1

The content was organised and easy to

3 1
follow

The materials distributed were helpful 1 1 2

This training experience will be useful in

3 1
my work
The trainer(s) was/were knowledgeable
3 1
about the training topics

The trainer was well prepared 3 1

The training objectives were met 3 1

The time allotted for the training was

3 1
sufficient
The meeting room and facilities were
3 1
adequate and comfortable

What did you like most about this training?

 The clarity of the two trainers. Their willingness to adapt the course to our needs rather than
just explaining what the course was about.
 The trainers were approachable and didn’t mind answering questions.
 It was well presented and explained very well.
 It was professional but relaxed and will be very useful.

What aspects of the training could be improved?

 Maybe some role play for those less assertive.

How do you hope to change your practice as a result of this training?

 Now I understand why I shouldn’t take it so personal when a situation might start to
escalate.
  The training seemed to refresh ideas for my role.
 I am now better able to deal with challenging behaviour in the reception area.

What additional training would you like to have in the future?

 I would like to learn specific affirmations to specific situations because at reception the type
of issues that arise with the patients are usually the same.
 Not sure.

Any other comments?

 The trainers were so good at explaining personality disorder that they made me want to
learn more about it. I have been googling it since then! Thank you very much.
 Refresher course in a year’s time.