Reponsibilities and Accountability Entrepreneurs PDF

Business Ethics and Social
Responsibility
Quarter 2, LAS 1
Source: https://smallbusiness.chron.com/social-responsibilities-company-its-stakeholders
SCHOOLS DIVISION OFFICE OF CAMARINES NORTE

Eco Athletic Field, F. Pimentel Ave., Daet, Camarines Norte 4600
camarines.norte@deped.gov.ph
DepEd Camarines Norte
Business Ethics and Social Responsibilty- Grade 12
Quarter 2 – LAS 1:Responsibilities and Accountabilities of Entrepreneurs

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Development Team of the Module
Writer : LOVELY Y. GONZALES, LPT
Editor : Elizabeth N. Macale, Asst. Principal
Reviewers : DARCY GUY Y. MAŃEBO, EPS
Illustrator : LOVELY Y. GONZALES, TII
Layout Artist: LOVELY Y. GONZALES, TII

LEARNING ACTIVITY SHEET _____
Name of Student: __________________________________________________________
Learning Area: __________________________ Grade Level: _____________

Date: ___________________________________________________________________
I. INTRODUCTORY CONCEPT
Entrepreneurs have a moral obligation to reconcile and balance the rights and obligations
of their stakeholders such as customers, employees, suppliers, creditors, government, general
public and other stakeholders.
The following information and activities will surely help you as a student in the conduct of
entrepreneurial activities in the context of one’s accountability and social responsibility. You may
check your work and progress afterwards by checking the answer key and/or rubrics for scoring.
Be informed and responsible.
II. LEARNING SKILLS FROM THE MELCs

 Discuss the responsibilities and accountabilities of entrepreneurs to: customers,
employees, government, creditors, suppliers, consumers, general public and
other stakeholders (ABM_ESR12-IVi-l-3.1)
Responsibility refers to the duty or obligation to satisfactorily perform or complete a task

(assigned by someone, or created by one’s own promise or circumstances) that one must fulfil,
and which has a consequent penalty for failure(“What is responsibility? definition and meaning”,
2016).
Accountability refers to the obligation of an individual or organization to account for its
activities, accept responsibility for them, and to disclose the results in a transparent manner. It
also includes the responsibility for money or other entrusted property (“What is accountability?
Definition and meaning”, 2016).
Accountability vs. Responsibility
The main difference between responsibility and accountability is that responsibility can
be shared while accountability cannot. Being accountable not only means being responsible for
something but also ultimately being answerable for your actions. Also, accountability is
something you hold a person to only after a task is done or not done.
Accountability owes an explanation, while responsibility does not necessarily owe an
explanation. Accountability and responsibility are two terms commonly considered
interchangeable.

Social Responsibilities and Accountabilities of Entrepreneurs:
A. Customers: One of the most critical stakeholders are the customers. Business
organizations should practice fairness and honesty in all dealings with them. All transactions
should be legal and in accordance with ethical standards and practices. Customers should be
given the time to think and choose the product or service intelligently and not be coerced,
forced, or threatened to buy a product.
Eight (8) Basic Rights of Customers:
1. Right to Basic Needs- Customers must not be deprived of the basic needs for survival. They
should be made available at affordable prices.
2. Right to Safety- Consumers should be safeguarded against goods and services that are
hazardous to human health.
3. Right to information- They are entitled to honest and truthful information so they can select
the best products and services.
4. Right to choose- Consumers are free to select from an array of quality products and services
available in the market.
5. Right to Representation- They have the right to participate in the formulation and execution of
policies and guidelines on consumer welfare and protection.
6. Right to Redress- Consumers have the right to be compensated or reimbursed on any
purchase or availment of goods and services which do not meet the expected standards of
quality.
7. Right to Education – Consumers have the right to acquire the skills needed to always be an
informed customer.
8. Right to a Healthy Environment- Consumers have the right to safe and conducive place to
live and work free from any form of danger.
B. Employees- Employees are the most important asset in an organization. One of the basic
rights is a good working condition. The term working condition refers to the physical
environment,particularly the physical setup of the work area, as well as the procedures and
practices that are relevant in performing a task. The responsibility of business towards
employees is in the form of training, promotion, proper selection, fair wages, safety, health,
worker’s education, comfortable working conditions,participation management etc. (Chand,
2016).
1. Pay wages and Taxes
2. Create and Maintain a Safe Workplace
3. Facilitate Workers’ Compensation Insurance
4. Enforce Anti-Discrimination Law (EEO)-EEO stands for Equal Employment
Opportunity

5. Create and Maintain a Favorable Working Environment
6. Respect Human Rights
7. Support Career Development
8. Train and Educate Employees
9. Manage Performance
10. Give Rewards and Benefits
Due Process- is the employee’s right to be heard before a decision for termination is made.
C. Governments- The government tries to preserve the community and improve its
conditions, in that respect, the business has to extend its cooperation to the government.
1. Observe Laws, Rules, and Regulations
2. Pay taxes
3. Follow Environmental Regulations
4. Abide by Labor Laws
5. Avoid Restrictive Trade Practices
6. Disclose Financial Statements
7. Avoid Corruption
8. Assist in Implementing Socio-Economic Policies
9. Help Earn Foreign Exchange
10. Advise the Government
11. Complete Promptly Government Contracts
12. Contribute to Government Treasury
13. Contribute to Political Stability
Taxation-is an orderly and compulsory manner of raising money to finance government projects
for better delivery of services to the people.
D. Creditors- The following are the responsibilities and Accountabilities to the creditors.
1.Give Correct Information
2. Provide Fair Return on Investment (ROI)
3.Strengthen Share Prices
4. Honor Fiduciary Duties
E. Suppliers – The suppliers are primarily responsible for providing or delivering the raw
materials and resources that a company needs in the production. In dealing with suppliers ,
there are certain key points that firms must take note of.
1. Practice Fair Pricing and Licensing

2. Avoid Coercion and Litigation
3.Maintain Stability
4. Maintain Confidentiality
5.Pay on Time
6. Select Suppliers with discernment- Three fundamental requirements: legal compliance,
quality control, and environmental conservation.
Bribery-is defined as the giving of gifts or favors to influence a person’s or a company’s
decision.
F. Consumers – A business cannot work without the consumer. The survival and growth of a
business depend on consumer satisfaction, service and support.
1. Ensure Quality of Products and Services
2. Ensure Consumer’s Health and Safety
3. Provide Easy -to-Use Products
4. Provide Free Training
5. Be Fair with Prices
6. Be Honest in Advertising and Marketing
7. Be Honest in Dealings
8. Attend to Complaints
9. Service Even After Sales
10. Respect Customers’ Time
11. Treat Customers well
12. Ensure Regular Supply
13. Research and Develop to Increase Customer Satisfaction
14. Avoid Monopolistic Competition
G. General Public –Any business that encounters the public has responsibilities.
1. Be Fiscally Responsible 3. Take Care of the Community
2. Consider Public Input
H. Environment – As an entrepreneur, in addition to starting a business to help reduce
pollution or encouraging recycling, you also have the opportunity to adopt a “green” mentality in
your company.
1. Comply with Environmental Legislation
2. Dispose Waste Properly
3. Recycle
4. Conserve and Protect Biodiversity

5. Prevent and remedy damages to environment
6. Report an incident
7. Use Scarce Natural Resources Sparingly
III. ACTIVITIES
Activity No.1 –True or False
Direction: Write True if the statement is correct, write False if the statement is incorrect.
______1. The business organization is required to follow the rules and regulations
laid by the government in a proper manner.
______2. Businesses in most nations are forbidden from bribing public officials, which
would subvert their ability to carry out their jobs impartially in the interest of the
country’s citizens.
______3. One of the best ways to deal with suppliers is to be responsible for not
making timely payments according to the agreed terms and conditions of the
trade.
______4. A business cannot work without the customer.
______5. Entrepreneurs should not take advantage of the customers’ age, status,
lack of knowledge, or physical disability to make a sale.
Activity No. 2- Identification:
Direction: Identify the following terms. Write your answers on the space provided.
1.It refers to the duty or obligation to satisfactorily perform or complete a task(assigned
by someone, or created by one’s own circumstances)that one must fulfil, and which has
a consequent penalty for failure.
___________________________________.
2.It refers to the obligation of an individual or a organization to account for its activities,
accept responsibility for them, and to disclose the results in a transparent manner.
_____________________________.
3. Entrepreneurs have the responsibility to pay their employees of their business at
least the minimum hourly wage in their locality and to pay each employee money owed
from working per pay period, including overtime, sick leave and vacation
wages._______________________________.
4. Entrepreneurs must also make employees aware of areas in their business that have
a high risk for injury and train their employees in safety procedures to minimize the risk
of injury.___________________________.

5. Employees cannot be disadvantaged, dismissed, or not given employment for any of
reasons mentioned. Any problems or issues that arise with guests or
or colleagues from overseas may require the involvement of embassies, government
agencies, local cultural groups, or diplomatic services to help resolve them.
_________________________.
IV. EVALUATION
ANALYSIS
Direction: Analyze the situation and answer the question that follow.
1. Goggle is a multinational company which has the most popular search engine in the
Web. Other services it offers include cloud computing, advertising, Web app, browser
and Internet analytics. Goggle was recognized for the following corporate social
responsibility (CSR) initiatives:
. Energy consumption. Goggle has cut its energy consumption by 15%.
. Water consumption. Employees reduced 30% of potable water consumption from
2013 to 2015.
. Waste reduction and recycling. It has reduced its waste to 86% in 2016.
. Carbon emission. Goggle has zero carbon emission since 2007.
Question:
How does Goggle company manages their Corporate Social Responsibilty efforts?
Describe them below. 3 points (Please see the Rubrics below)
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
__________________________________________________________.
2. Advertisements help in convincing customers to buy a product or service. Advertisers
and marketers should be careful in creating ads for the general public.
Advertisements were pulled after figuring in some controversies like ads for LBC
and KFC.
a. LBC’s Spelling Bee Commercial (2009)
The Department of Education (DepEd) called the attention of LBC management
for showing a commercial that encouraged wrong spelling among children. In a spelling
bee contest, the emcee played by Edu Manzano called the contestants to spell
remittance, affordable, and instant. They spelled out LBC (Luzon Brokerage
Corporation) instead. DepEd said that the commercial was encouraging wrong spelling
of words.
b. KFC #Chicken Sad Hashtag Ad (2014)
In 2014, Jollibee had a shortage of chicken for many weeks. Customers were
disappointed as their favourite Chicken Joy was not available. Jollibee management

explained that it was currently undergoing systems upgrade, thus, some food items
were not available. Taking advantage of the situation, KFC reacted with the hashtag
#chicken sad? reminding customers that KFC also serves chicken which they can
enjoy.
While some praised the idea , many were turned off by it. There were many
online bashers that criticized KFC for they did not like the idea of using Jollibee’s
situation as an opportunity to grab its customers. KFC later on removed the online ad.
Question:
What is the social responsibility of entrepreneurs or advertisers to customers based on
the examples given in the article? 3 points
(Please refer to RUBRICS below for scoring)
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
__________________________________________________________.
3. If you were an employer(owner of a business), what are the things you would do to
enhance your relationship with your employees? 3 points (same RUBRICS)
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
__________________________________________________________.
4. If you were an employee, what are the things you would do to enhance your
relationship with your employers? 3 points (same Rubrics)
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
__________________________________________________________.
5. Suppose you will be the owner of a business, what will be your strategies on how to
become a more sustainable and environmentally friendly business.
Write three (3) strategies: 1 point each
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________.
V. RUBRIC FOR SCORING
Content Grammar
2 You were able to cite 2 correct descriptions or You committed no or minimal
explanation of the topic grammatical error in the output
1 You were able to cite 1correct descriptions or You committed one errors in
explanation of the topic the output

VI. ANSWER KEY :
Activity 1 Activity 2
True or False Identification
1.True 1.Responsibility
2. True 2 Accountability
3. False 3.Pay Wages and Taxes
4 True 4.Create and maintain a safe Workplace
5 True 5. Enforce Anti-discrimination law -EEO
Evaluation:
1.Answers may vary
(Goggle company became the most socially responsible companies for 2016 because
of their being environmentally friendly.)
2.a-Ads should not mislead young children on what is right, even in simple matters such
as misspelled words.
b-Advertisers have a social responsibility to create an ad or commercial but should not
be opportunistic and take advantage of a competitor’s weakness to get ahead
3. Answers may vary
4. Answers may vary
5.Answers may be (Go paperless, use recycled products, make use of “green”
appliances,monitor your use of resources,use alternative energy sources,institute a
carpool (reduce commuting)
VII. REFERENCES
Books:Cynthia A. Zarate, 2018 ,C & E Publishing, Inc. Business Ethics and Social
Responsibility for Senior High School K-12
Violeta L. Jerusalem, Marjueve M. Palencia & Jonas M. Palencia,2017 , Fastbooks
Educational Supply, Inc ., Business Ethics & Social Responsibility Concepts,
Principles,Practices & Ethical Standards
Internet:Goggle-https://quizlet.com/269183249/business-ethics-responsibilities-and-
accountabilities-of-an-entrepreneur-1-employees-flash-cards
Cover page :PICTURE: Source : https://smallbusiness.chron.com/social-
responsibilities-company-its-stakeholders


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Business Ethics and Social

SCHOOLS DIVISION OFFICE OF CAMARINES NORTE

Quarter 2 – LAS 1:Responsibilities and Accountabilities of Entrepreneurs

Development Team of the Module

Writer : LOVELY Y. GONZALES, LPT

Editor : Elizabeth N. Macale, Asst. Principal

Reviewers : DARCY GUY Y. MAŃEBO, EPS

Illustrator : LOVELY Y. GONZALES, TII

Layout Artist: LOVELY Y. GONZALES, TII

SCHOOLS DIVISION OFFICE OF CAMARINES NORTE

Learning Area: ______________ Grade Level: _

II. LEARNING SKILLS FROM THE MELCs

Responsibility refers to the duty or obligation to satisfactorily perform or complete a task

SCHOOLS DIVISION OFFICE OF CAMARINES NORTE

SCHOOLS DIVISION OFFICE OF CAMARINES NORTE

SCHOOLS DIVISION OFFICE OF CAMARINES NORTE

SCHOOLS DIVISION OFFICE OF CAMARINES NORTE

SCHOOLS DIVISION OFFICE OF CAMARINES NORTE

SCHOOLS DIVISION OFFICE OF CAMARINES NORTE

SCHOOLS DIVISION OFFICE OF CAMARINES NORTE

SCHOOLS DIVISION OFFICE OF CAMARINES NORTE

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