Course Code: MGT1104 Course Title: Organizational Behavior

Effectivity: 2022-2023 Term 2nd Sem. Doc Status: Final

REQUIRED OUTPUT

I. The Business Case Study Report1

The Business Case Study Report is the final requirement for the course MGT1104. All students
enrolled in this course shall complete and submit on or before the due date set by the Institute. Business
Case method as a style of learning allows the learners to complete “decision-forcing” exercises which
are appropriate tools for training future principled and competent business leaders. 2

This paper focuses on solutions relating to organizational values and defined behaviors that are
communicated throughout the organization and increase employee satisfaction, commitment and
performance outcomes. It is an instructive example to learners who may encounter similar problems.

II. Objectives
This paper intends to assess students’ competency in applying organizational behavior to business
cases and/or analysis of data. Specifically, this Business Case study paper will enable the students to:
O1. demonstrate students’ competency as problem solvers and solution providers.
O2. apply appropriate organizational behavior learned theories or principles in analyzing real
corporate issues.
O3. Examine and defend a business case study report.
Objectives
Course Learning Outcomes
O1 O2 O3
CLO2. Describe organizational behavior theories
and organizations and people within them   
work.
CLO4. Understand organizational contexts in which
human behaviors take place across culture   
and generational cohorts.
CLO6. Demonstrate critical thinking when
presented with managerial problems and   
express views and opinions on managerial
issues in an articulate way.
CLO8. Conduct case analysis to apply theoretical
concepts.   

1
https://hbsp.harvard.edu/cases

2
Harvard Business School Case Studies
Course Code: MGT1104 Course Title: Organizational Behavior
AY: 2022-2023 Term: 2nd Sem.

CLO10. Prepare and present structured

presentations and reports.   

III. Business Case Study Report Outline

The following outline shall be used for the paper:
 Title Page includes Company name, logo, team names, section and date of submission using
FEU standard letterhead.

 Table of Contents

 Viewpoint
This section of the paper should state the perspective from which the case is being examined.
It may be a person or a group of individual, preferably within the organization, and answers the
question – Who are you in the case? It should also show a brief explanation of the basis for
your perspective.

 Time Context
This section of the paper should tell us when the problem was observed. A brief statement that
identifies when the case happened? Time context is essential in identifying feasible solutions
that is fit with the current trend.

 Case Facts
In this section, this information shall be the basis of case analysis. The most important facts
about the case should be highlighted in relation to OB concepts, theories, and principles
learned. The case facts should be in outline form. (A brief narration of the business overview
should be included as an introduction.)

 Problem Statement
This section describes the key issue(s) or challenges facing the organization which are found in
the case. A root cause analysis model will be used to verify the real problem of the case. One
main problem should be stated which focuses on related human and organizational behavior.
The problem must be in statement or question form. Sub-problems may be stated aligned with
the main issue.

 Objectives of the Case

This section determines the attainable goals based on the problem identified. The main
objective should provide a guide in solving the problem. It also supports the workability of
proposed alternative courses of action.

 Alternative Courses of Action

In this section, a list of the courses of action the organization can take to solve its problem or
meet the challenge. For organizational behavior related problems, do these alternatives require
a new approach or the modification of an approach/system? Are new technologies, business
processes, organizational structures, or management behavior required? What changes to
organizational processes would be required by each alternative? What management policy
would be required to implement each alternative?

Remember, there is a difference between what an organization "should do" and what that
organization actually "can do". Some solutions are too expensive or operationally difficult to
 Course Code: MGT1104 Course Title: Organizational Behavior
AY: 2022-2023 Term: 2nd Sem.

implement, and you should avoid solutions that are beyond the organization's resources.
Identify the constraints that will limit the solutions available. Is each alternative executable
given these constraints?

Evaluate each alternative using the facts and issues you identified earlier, given the conditions
and information available. Identify the costs and benefits of each alternative. Ask yourself
"what would be the likely outcome of this course of action? State the risks as well as the
rewards associated with each course of action. Is your recommendation feasible from a
technical, operational, and financial standpoint? Be sure to state any assumptions on which you
have based your decision. (Source http://wps.prenhall.com/bp_laudon_essbus)

The proposed alternatives should be at least two options/courses of action which provides
solution to the key issues/challenges and fulfills the objectives.

 Recommendation
This section determines the chosen alternative course of action. An organizational behavior-
related theory, model or concept must support the chosen alternative course of action. A brief
discussion should be presented as basis for recommendation.

 Summary and Conclusion

This section should contain the statement of summary of findings and answers to stated
problems or questions. It should show some discussions on how case analysis answers the
questions and eventually leading to the conclusion of choosing the alternative course of action.

 References
This section should list all the references cited in your paper in alphabetical order, indented
style, following the APA style. A very detailed explanation about APA citation and referencing
can be found from Massey University’s website3:

Figure 1: Sample of References from Massey University’s website.

 Appendix/Appendices4
Place in this section are supporting documents and other materials which are also necessary
such as:

3
http://owll.massey.ac.nz/referencing/apa-reference-list.php#reference-list
4
http://www.stat.cmu.edu/~brian/701/notes/paper-structure.pdf
Course Code: MGT1104 Course Title: Organizational Behavior
AY: 2022-2023 Term: 2nd Sem.

1. detailed models or matrix-generated output

2. copy of related case studies as support to recommendations.

IV. Assessment
The paper should be evaluated based on the following assessment criteria:

Criteria 85-100 71-84 50-70 <50

The problem There is one clear, There is one clear, There is one The problem and
(20%) well-focused well-focused problem. Main main ideas are
problem. Main ideas problem. Main ideas ideas are not clear.
are clear and are are clear but are not somewhat clear.
well supported by well supported by
detailed and detailed information.
accurate
information.
Organization The introduction is The introduction is The introduction There is no clear
(5%) inviting, states the inviting, states the states the main introduction,
main topic, and main topic, and topic. A structure, or
provides an provides an conclusion in conclusion.
overview of the overview of the included.
paper. Information paper. Conclusion is
is relevant and included.
presented in a
logical order. The
conclusion is strong.
Analysis of Data are presented Evaluation of data is Data presented Data presented
Data* clearly and are mostly thorough and may be unclear or are unclear or
(40%) thoroughly clearly presented, incomplete. incomplete.
evaluated and not although some Evaluation may Evaluation is
just summarized. summary may take be superficial or superficial or
Data provide ample the place of not clearly missing entirely.
support for evaluation. Data presented. There The paper
conclusions drawn provide good may be more contains too
about values. support for summary than much summary
Conclusions are conclusions drawn evaluation. Data and not enough
logical and precisely about values. provide some evaluation. Data
stated. Conclusions are support for provided may
logical and clearly conclusions not support
stated. drawn about conclusions
values. drawn about
Conclusions are values.
not necessarily Conclusions are
logical or clearly illogical or
stated. vaguely stated.
Visual Data The paper has The paper has The paper has The paper has
Presentation* enough enough some some
(15%) tables/graphics. tables/graphics. tables/graphics. tables/graphics.
Tables and graphs Graphics are mostly Some labels and Labels and/or
are appropriately titled and labeled titles are titles are missing
labeled. Data are appropriately. Data appropriate. or inappropriate.
clear and easily are mostly clear and Some data are It's not clear
read. Graphics are easily read. Graphics clear but some what is being
appropriately are appropriately are not. Graphics depicted or the
 Course Code: MGT1104 Course Title: Organizational Behavior
AY: 2022-2023 Term: 2nd Sem.

located in the paper. located in the paper. may not be

depictions are
appropriately
unrealistic.
located in the
Graphics may
paper.
not be
appropriately
located in the
paper.
Word Choice The author uses The author uses The author uses The writer uses
(5%) vivid words and vivid words and words to limited
phrases. The choice phrases. The choice communicate vocabulary.
and placement of and placement of clearly, but Jargon or clichés
words seems words is inaccurate writing lacks may be present
accurate, natural and at times. variety. and detract from
not forced. the meaning.
Sentence All sentences are Most sentences are Most sentences Sentences sound
Structure, well-constructed and well-constructed and are well- awkward, are
Grammar, have varied have varied structure constructed, but distractingly
and Spelling structure and length. and length. The they have a repetitive, or are
(10%) The author makes paper has few errors similar structure difficult to
no errors in in grammar, and/or and/or length. understand. The
grammar, and/or spelling, but they do The paper has author makes
spelling. not interfere with several errors in numerous errors
understanding. grammar, and/or in grammar,
spelling that and/or spelling
interfere with that interfere
understanding. with
understanding.
Formats APA style is strictly The paper meets all The paper meets The paper meets
(5%) followed in the the requirements but all the all the
paper. there are at most 3 requirements but requirements but
errors in the format. there are at most there are more
5 errors in the than 5 errors in
format. the format.
*https://www.rcampus.com/rubricshowc.cfm?code=CX55C7B&sp=yes&nocache=1550213243363

Grading System:

Paper Grade shall be computed based on the following weights:

Problem 20%
Organization 5%
Problem Analysis 40%
Case Presentation* 15%
Word Choice 5%
Sentence Structure 10%
Formats 5%
TOTAL 100%
*Includes Content/Completeness/Punctuality/Behavior Rubrics

Prepared by:* Recommending approval: Approved by: Rev. No.:

CYNTHIA D. MANUEL MADONNA TEJADA DR. JOSELITO P. TEM Dean ENRIQUE LAZARI 000
Faculty Program Head - BA Assoc. Dean Dean
** Peer evaluation is required to all teams.
 Course Code: MGT1104 Course Title: Organizational Behavior
AY: 2022-2023 Term: 2nd Sem.

GUIDELINES for BUSINESS CASE STUDY REPORT

1. Form a group of at least 5 members to select an existing business organization.
2. The group will identify an Organizational Behavior-related problem or issue in the
selected business organization which will be approved by the adviser.

OB Case Study Sample Approval Form

Group Members Names _________________________________________ Section ____
Proposed Business Organization and OB-related Problem/Issue -
1.
2.
3.
Submitted by: _____________________________ Approved by: ________________
Note: The adviser may alter the form based on preference.

3. After the approval of the problem, the group will proceed with case study report based on
the template approved.
4. A defense will be scheduled as part of the team teaching paired session. A pitch
presentation will be done by all teams during their respective class session.
5. All outputs are to be submitted with documentation on actual visit of the business
organization. Submissions are through Canvas and paper report.
6. Due submission will be on or before April 25, 2023. A defense team will be nominated
from April 26, 2023 to May 3, 2023. The adviser has the option to schedule defense
earlier. Prior notice is required.
7. The best two (2) team presentations will be selected as model for our OB Assessment
Task.

Prepared by:* Recommending approval: Approved by: Rev. No.:

CYNTHIA D. MANUEL MADONNA TEJADA DR. JOSELITO P. TEM Dean ENRIQUE LAZARI 000
Faculty Program Head - BA Assoc. Dean Dean
Course Code: MGT1104 Course Title: Organizational Behavior
AY: 2022-2023 Term: 2nd Sem.